Total 11,577 customer experience manager job vacancies in Singapore

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Manage the BIM process, implement and maintain BIM standards and workflows, ensuring adherence to project requirements, standards, and regulations.
• Coordinate with architects, engineers, and contractors to ensure accurate and timely BIM data delivery.
• Train team members on BIM technology and processes.
• Resolve BIM-related issues and conflicts.
• Develop and maintain BIM documentation and reports.
• Oversee the creation and maintenance of BIM execution plans for each project.

Requirements:

• Specialist Diploma in Building Information Modelling (SDBIM)
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a PR & Corporate Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of PR & Corporate Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Duties:

1) Sourcing for new customer accounts

2) Maintain and service existing customer accounts

3) Review daily orders

4) Responsibility includes account receivable

5) Delivery of goods when required.

Requirements:

1) 1-2 years experience as sales executive in Horeca

2) O levels and above from recognised institutions

3) Positive & pleasant demeanour (speak to us if you love food!)

4) Company uniform to be provided

5) Possess of own transportation is a plus

6) 5.5 days work week

Job Responsibilities

• Support the relationship managers in the delivery of relevant banking services to customers, in own coverage area to meet the BU's revenue targets.
• Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team.
• Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally
• To manage day-to-day business transactions with assigned customers
• To handle customer onboarding services and updating customer account documentation
• Focus on daily transaction processing/execution, facilitating enquiries and serving clients’ request and ensure the work process accuracy, smoothly and speedily
• Work in partnership with Operations to ensure smooth processing of transactions.
• Visit customers when required to maintain the customer’s relationship
• Support departmental initiatives to deliver increase revenue opportunities and deliver a high quality of service to customers.
• Provide transaction and monitoring support in connection with the delivery of MUFG products to meet the needs of the Bank’s customers.
• To meet the organization’s expectations for productivity, quality and goal accomplishment
• Always comply with internal rules and guidelines as well as with external laws and regulations pertaining to proper conduct of banking business
• Ensure compliance with relevant regulations and limits.
• To improve workflow efficiency
• To advise on investment products concerning OTC derivatives contracts (includes FX Forwards) under Financial Advisers Act (FAA) and To Deal in investment products concerning OTC derivatives contracts (includes FX Forwards) under Securities and Futures Act (SFA)
• To advise others on investment products concerning structured deposits (includes Embedded Deposits) under Financial Advisers Act (FAA)
• To handle Embedded loans

Job Responsibilities:

• Degree qualified
• No experience required
• Excellent interpersonal skills in order to deal effectively and courteously with others.
• Good stakeholder management skills to collaborate with other departments.
• Good team-player, ability to adapt to change needs of the organization and demands of internal and external stakeholders
• Detailed understanding of MUFG’s product and services
• Understanding of local laws and regulations
• Well organized and efficient time management
• Proficiency in Mircrosoft Office

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068343

Overview:

As guardians of the Micron brand, we are seeking a visionary Senior Manager to lead a team of highly skilled technical leaders and drive best in class excellence in manufacturability and quality management systems through global standards and business rules and systems. A strong understanding of chip package interactions is highly desirable to address the complexities of modern manufacturing requirements and drive worldclass quality. A strong process and systems thinking is required to drive the team towards systems improvements. A visionary approach on AI technology is needed to challenge the team to revolutionize quality requirements applications in the field.

The ideal candidate should possess robust background in memory chip and package development, testing, and high-volume manufacturing (HVM). Proficiency in industry standards such as IATF and Automotive Core tools is essential to align fundamental industry requirements with Micron's objectives.

This individual will be instrumental in driving Micron towards not only meeting customer and industry expectations but also grow the team into technical leaders in each field and uplift Micron brand by crafting and executing strategies that consistently delivers best in class quality in the industry.

Key Responsibilities:

Leadership & team performance and development:

• Lead and mentor a team of technical leaders to define and drive global QMS standards, including FMEA, Control Plan, SPC, SBL, PAT, MSA, Calibration, Lab, NUDD, gSPECs, and SafeLaunch.
• Develop team members into technical and industry leaders.
• Review standards and business rules to balance functionality, performance, and manufacturing constraints.
• Establish KPIs to monitor and enhance team performance, compliance, efficiency, and effectiveness.

Develop, execute, and refine strategies:

• Deliver best in class quality by aligning product design, development, testing, and manufacturing with standards and business rules.
• Establish an AI roadmap for quality standards and system applications.
• Identify and close gaps in Micron's QMS for end-to-end standards connectivity.
• Future-proof Micron by identifying new opportunities and quality requirements ahead of industry and customer needs.

Lead and drive cross functional team for continuous improvement:

• Conduct root cause analysis and post mortem to identify corrective actions to mitigate risks and enhance quality performance.
• Establish new standards and business rules for business continuity and risk mitigation if required.
• Identify and drive innovative solutions for manufacturing challenges, focusing on process optimization and cost reduction.
• Partner with stakeholders across design, development, test, manufacturing, package reliability, quality assurance team, and supply chain teams to ensure seamless integration of standards requirements into product lifecycles.

Personal traits (this position demands):

• Long-term vision and direction setting, with the ability to drive team execution
• High mental flexibility, critical and logical thinking
• Willingness to challenge conventional rules
• Strong coaching and mentoring skills to develop the team into industry experts
• Ability to drive cross-functional alignment and influence stakeholders at all levels
• Clear and concise articulation when interacting with stakeholders, customers, and auditors, including effective use of visual aids

Qualifications:

• Bachelor's degree in Engineering, Manufacturing, or a related field
• Over 10 years of experience in engineering, quality management, or related roles, including leading technical teams
• Strong understanding of IATF, ISO 9001, APQP, and Automotive Core tools
• Strong knowledge of Micron's processes (design, test, development, manufacturing)
• Knowledge of chip package interaction and its impact on manufacturing and design processes
• Familiarity with processes such as FMEA, Control Plan, SPC, SBL, PAT, MSA, Calibration, Lab, NUDD, gSPEC, and SafeLaunch

Travel and schedule expectations:

• Travel: Yes (<20%)
• Night and early meetings: Expected (2-3 times a week). Team practice flexible time management to maintain work-life balance

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
• Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
• Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
• Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
• Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• System Implementation and Upgrades: Participate in the planning and execution of billing and collection system implementations and upgrades, ensuring minimal disruption to daily operations.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Recent graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Responsibilities:

Branding

• Work closely with managers to support the development and execution of brand communication plans.
• Assist and collaborate with managers in creating, managing, and updating brand communication guidelines and workflows.
• Help execute the brand communication plan in collaboration with relevant stakeholders across divisions, entities, and local offices in Southeast Asia and Oceania.
• Contribute to the development, management, and enhancement of regional branded materials, and manage the global assets provided by the HQ CC division.

External Communication: Enhancing company public image

• Support managers in developing an annual communication plan and oversee projects to ensure successful execution.
• Collaborate with managers to implement the communication plan, working with relevant stakeholders across divisions, entities, and local offices in Southeast Asia and Oceania.
• Assist managers in researching, proposing, and implementing new or improved communication strategies, such as enhancing the company website, developing regional social media strategies, and utilizing other relevant touchpoints.

Internal Communication: Strengthening employee engagement

• Support managers in creating and executing an internal communication plan, including events, to foster transparency and knowledge sharing. This will help employees understand company’s brand, business operations, talent pool, and future opportunities across entities and local offices in Asia and Oceania.

Crisis Communication

• Understand and follow crisis communication procedures as outlined by GHQ.
• Assist in providing support to GHQ as needed.
• Help provide regional crisis communication guidance and training to employees.

Manage Outsourced Vendors and Partners

• Lead and/or assist in managing outsourced vendors and partners to ensure the successful execution of communication plans while adhering to schedules and budgets.

Requirements:

• Degree or diploma in communications, branding, marketing, or a related field
• At least 5 years of relevant professional experience.
• Experience in branding and/or corporate communication within the maritime industry is an advantage. However, candidates without direct maritime industry experience, but with a strong understanding of the industry, will also be highly valued.
• Ability to develop communication plans under the guidance of a manager.
• Capable of assisting managers in preparing and delivering presentations.
• Proven creativity and project management capabilities.
• Strong verbal and written communication skills, with the ability to effectively engage with stakeholders across different divisions, countries, and entities.
• Motivated to explore new areas, adaptable, resourceful, and a strong team player.
• Solid understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication channels.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description

The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseeing onsite operations teams, vendors, subcontractors and clients.

Job Responsibilities

• Assisting the Senior Project Manager in managing project engineering of ACMV systems including planning and defining project scope, goals and deliverables
• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Senior Project Manager to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Job Requirements

• Min. 10 years of experience in ACMV works
• Degree in Mechanical Engineering or equivalent
• Proficient in Software with strong understanding of Drawings
• Fluent in ACMV knowledge and installation – CHWP, VRV, VRF systems
• Strong technical knowledge of HVAC systems, including design, installation, and maintenance
• Familiarity with ACMV engineering principles, industry standards and regulations
• Knowledge of project management methodologies, tools and techniques
• Strong leadership and management skills with the ability to motivate and manage a team
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues

Duties

Report directly to Operations Manager

Maintain professional image and etiquette at the workplace

Manage the daily operations of the outlet

Provide staff counseling and handle staff grievances

Plan work schedule on a weekly basis and ensure staffing is sufficient to run the daily operations

Check on product quality and ensure all kitchen appliances is functioning smoothly

Plan and develope new products with the production team member

Perform opening and closing of the outlet

Interact with customers and gather customer feedback

Upkeep the hygiene standard of the kitchen and production areas

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: islandwide

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,food

able to work long hours and weekends public holidays

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

a) oversee daily operations of the beauty clinic to ensure smooth and efficient functioning

2) monitor appointment schedule, staff rotations and client satisfaction

3) manage stock level and procurement of beauty products and equipement

4) supervise and motivate beauty therapist and other staff

5) monitor staff performance and address any performance issues

6) stay updated on current beauty trends to offer relevant services and advise

7) plan and implement startegies to increase revenue

8) evaluate the performance of services and adopt offering based on cleint demand

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Join Our Team as a Financial Manager

Are you ready to take charge of financial operations and make an impact in a dynamic, fast-paced environment? Here’s a glimpse into what your day might look like as our Financial Manager:

Key Responsibilities

• Drive Operational Excellence:Oversee daily finance operations, including Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL).
  Prepare and deliver accurate financial management reports, ensuring smooth financial closing processes.
  Together with Financial Controller, lead financial audits, ensuring compliance and timely reporting.
  
• Streamline Inventory Management:Generate and analyze inventory reports to enhance reconciliation processes between Deskera and Excel.
  Optimize inventory workflows to improve accuracy and efficiency.
  
• Ensure Financial Compliance:Review and approve all financial submissions with precision.
  Manage GST filings, audits, taxation, and annual survey requirements.
  
• Maximize Cash Flow Efficiency:Monitor and manage company cash flow to ensure financial stability.
  Approve and release payment requests to trade creditors promptly.
  
• Enhance Reporting & Analytics:Compile trading Profit & Loss reports with detailed insights.
  Prepare other ad-hoc reports as needed.
  Track and report data from various trading platforms for informed decision-making.
  

What We’re Looking For

• Strong knowledge of finance operations, FRS standards.
• Analytical mindset with a focus on streamlining processes and improving efficiency.
• Experience with financial systems like (preferably Deskera) or other ERP software and proficiency in Excel.
• Excellent organizational skills and the ability to thrive in a deadline-driven environment.

This is your opportunity to lead with impact, refine processes, and shape the financial success of our organization. If this sounds like your next challenge, we’d love to hear from you!

Apply now to be part of our journey!

Benefits include:

• 2 Way Transport provided from Jurong East MRT.
• Medical and Dental Benefits.
• 5 day work week.

Job Description:

The Sales Manager is responsible for overseeing and driving the sales strategy, operations, and team performance to achieve company revenue goals. This role involves leading a team of sales representatives, developing sales plans, managing client relationships, and ensuring that sales targets are met or exceeded.

Key Responsibilities:

1. Sales Strategy Development:Develop and implement effective sales strategies to meet company objectives.
   Analyze market trends and competitor activities to identify opportunities for growth.
   
2. Team Leadership and Management:Lead, motivate, and manage a team of sales representatives.
   Provide guidance, training, and performance feedback to the sales team.
   Set clear sales goals and ensure team alignment with company objectives.
   
3. Sales Target Achievement:Monitor sales performance to ensure that targets and quotas are being met.
   Work with the sales team to identify areas for improvement and provide support.
   
4. Client Relationship Management:Develop and maintain strong relationships with key clients and customers.
   Identify new business opportunities and manage the sales pipeline effectively.
   Ensure customer satisfaction and resolve any issues or concerns.
   
5. Reporting and Analytics:Prepare regular reports on sales activities, performance, and progress against targets.
   Analyze sales data to identify trends and provide insights for continuous improvement.
   
6. Collaboration with Other Departments:Work closely with marketing, product development, and customer service teams to ensure alignment on sales strategies.
   Participate in product launches and promotional activities to maximize sales.
   
7. Budgeting and Forecasting:Assist in creating the sales budget and forecast future sales targets based on market analysis and trends.
   Monitor spending and ensure that sales activities are cost-effective.
   

Qualifications and Requirements:

• Education: Bachelor’s degree in Business Administration, Marketing, or related field (or equivalent experience).
• Experience:Minimum 5+ years of sales experience, with at least 2 years in a managerial or supervisory role.
  Proven track record of achieving or exceeding sales targets.
  
• Skills:Strong leadership and team management skills.
  Excellent communication, negotiation, and interpersonal skills.
  Ability to analyze sales data and trends to make informed decisions.
  Proficient in using CRM software and other sales tools.
  Excellent organizational and time management abilities.
  
• Personality Traits:Goal-oriented, with a results-driven approach.
  Strong problem-solving skills and ability to handle pressure.
  High level of motivation and a positive attitude.
  

Work Environment:

• Full-time, office-based or remote (depending on the company's policies).
• Occasional travel for client meetings, trade shows, or conferences may be required.

Additional Requirements:

• Valid driver's license (if travel is required).
• Ability to work in a fast-paced, dynamic environment.

Sales Manager

We are looking for a high-performing Sales

Manager to help us meet our customer

acquisition and revenue growth targets by

keeping our company competitive and

innovative. You will be responsible for

maximizing our sales team potential,

crafting sales plans and justifying those to

plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long- lasting customer relationships by partnering with them and understanding their needs Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Responsibilities

• Manage the project management processes for engineering and construction related works.
• Manage and /or monitoring project schedules, cost and risk.
• Implement integrated Project Management Information Systems and use of industry standard tools and software platforms for project control.
• Co-ordinate discussions among various project design teams, clients and to achieve project objectives and goals.
• Ensure the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.
• Project Reporting (Weekly and Monthly reporting)
• Manage governance to ensure robust cost and schedule performance for the agreed scope of Work across integrated programmes and able to managed across multiple disciplinary.
• Manage a team of Engineers during the design stage.

PM Group Singapore is currently looking to hire a Project Manager to lead and support our client's CAPEX projects. The incumbent will be involved in handling projects within the Pharmaceutical/Life Sciences sectors.

Your day-to-day role would involve the following activities:

• Manage project activities within the project team ensuring project objectives and deliverables are met
• Lead required operational activities for the project in line with the global project objectives defined by the project Core Team Leader
• Ensure close working relationship with the project Core Team Leaders
• Produce and manage the project strategy ensuring agreed objectives can be met
• Monitor activity progress for the project in line with the project objectives, deliverables and timelines and report potential delays including mitigation recommendations
• Provide project reports on a regular basis for effective communication
• Provide support for the operational activities and project phase reviews
• Conduct project reviews with the project team and site management on a regular basis
• Provide support for product costing and financial assessment of the project
• Provide feedback and support for identification of training / development requirements of project team members
• Provide support for the annual budget preparation and project capital
• Monitor project expenses in line with the approved project budget
• Provide support for preparation of monthly Managerial reports
• Ensure smooth transfer of project knowledge and technology from engineering to production
• Ensures all activities, equipment and facilities comply with site cGMP, Health, Safety and Environmental policies

We would like to hear from candidates who have:

• Degree in Engineering, Construction Management or equivalent
• Minimum 12 years of experience with relevant industry experience working in a highly regulated environment such as Life Sciences
• Effective communication, presentation and documentation skills

1. Office Operations: Administrative Managers are responsible for managing the day-to-day operations of an office or department. This includes tasks like managing office supplies, equipment, and facilities, ensuring security and safety protocols are in place, and maintaining a clean and organized work environment.

2. Communication: They are responsible for facilitating communication within the organization. This includes managing internal and external correspondence, phone systems, and email communications.

3. Records Management: Administrative Managers oversee the organization and maintenance of records and documents, both physical and digital. This includes ensuring compliance with record-keeping regulations.

4. Policy Development: They may contribute to the development and implementation of administrative policies and procedures to improve efficiency and effectiveness.

5. Project Coordination: Depending on the organization, Administrative Managers may be responsible for coordinating specific projects or events, such as office moves, renovations, or special initiatives.

6. Vendor and Supplier Management: They often interact with external vendors and suppliers, negotiating contracts, managing relationships, and ensuring services are delivered as agreed upon.

7. Technology and Systems: Administrative Managers may be responsible for managing and troubleshooting office technology and software systems, including computer networks and office software.

8. Compliance and Regulations: They need to stay informed about relevant laws and regulations related to office management, such as data protection, health and safety, and labour laws, to ensure the organization's compliance.

9. Human Resources Support: In smaller organizations, Administrative Managers may also assist with certain HR functions, such as employee on boarding, benefits administration, and payroll coordination

• Develop and implement operational policies and procedures for efficient operations.
• Enhance systems, processes, and best practices.
• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Uphold health and safety guidelines and enforce compliance.
• Monitor employee and team performance, offering coaching, training, and feedback for improvement.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Cultivate and maintain relationships with vendors and suppliers.
• Negotiate contracts for favorable pricing with suppliers and vendors.
• Optimize business travel processes, secure corporate rates, automate expense reports, and ensure compliance.
• Implement quality assurance measures for products/services and monitor production KPIs.
• Enhance customer service quality and satisfaction.
• Analyze data to identify process improvement opportunities and cost savings.
• Manage supply chain processes, including inventory, production, sales, and sourcing.
• Optimize workflows and processes for efficiency and cost-effectiveness.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills