Total 86,855 Full-time customer experience manager job vacancies in Singapore

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

• Working Location: Woodlands Central
• Monthly Salary: $2390 per month
• Able to commit immediately till end January 2025 (Subject to monthly extension)
• Mon - Fri Office Hours (No work required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries on services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience in the service industry will be advantageous
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Monthly Salary: $2390 per month

Work Period: Immediate till end January 2025 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE O Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Position :Customer Service Officer (NO EXP REQ - Freight Forwarding)
• Location : Near Jurong East MRT
• Working hours : 5.25 days work week: Monday- Friday: 9.00am – 6.00pm / Alternate Saturday 9.00am – 1.00pm
• Salary (commensurate with experience) : Up to $3200 basic + Variable Bonus + Medical + Dental (cap at $750 per year)
• Duration : Permanent
• Industry : Freight Forwarding

Main Responsibilities:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Liaise with clients n vendors to process and execute jobs
• Documentation and invoicing
• Any ad hoc duties assigned.

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Diploma in Logistic / relevant discipline is preferred.
• Candidates with 1 to 2 years related experiences may be considered.
• Candidate without experience is welcome as FULL TRAINING provided

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Working Location: Jurong East
• Monthly Salary: $2390 per month
• Able to commit immediately till end January 2025 (Subject to monthly extension)
• Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Assist customers with their enquiries
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Job Description & Requirements

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders.Identify and resolve project risks or issues.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Bachelor's Degree preferred with 5-10 years of relevant experience
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

1. JOB DESCRIPTION

Job Title

head chef

Occupation

HEAD CHEF

Job Description & Requirements

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.

Responsibilities

Technical Leadership & Client Engagement

• Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.

Software System Design & Development

• Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.

Requirements Management & Task Scheduling

• Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.
• Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.

Collaboration & Technical Feasibility

• Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.

Stakeholder Communication

• Act as the liaison between team members, management, and clients, ensuring that project outcomes are aligned with the defined scope and expectations.

Technical Advisory & Issue Resolution

• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.

Documentation & Communication

• Prepare and maintain technical documentation, design plans, and other essential information to facilitate clear communication and collaboration within the team.

System Enhancement Recommendations

• Evaluate and suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.

Innovation & Trend Integration

• Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Any other ad hoc duties as assigned by supervisor.

Qualities We Value

• 7+ years in software and systems design and implementation, including development of mobile applications
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 3+ years of experience in technology / software sales or pre-sales consulting
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences
• Good interpersonal and communication skills
• Ability to work independently and as part of a team

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Role Description

The position reports directly to the Chief Operation/Sales Officer. A Sales Manager plays a vital role in driving revenue growth and achieving sales targets while integrating marketing strategies. They lead and motivate the sales team, setting objectives and developing plans to meet company goals. Key responsibilities include creating sales strategies, forecasting revenue, and analyzing market trends. They also collaborate closely with the marketing department to align sales initiatives with marketing campaigns and promotions. Overseeing training and development, building client relationships, and addressing customer needs are essential duties.

Individual will be involved in:

1. Developing strategies to drive revenue growth.

2. Analyzing market trends.

3. Working with the marketing department to create marketing campaigns and promotions.

4. Training of new sales representatives.

5. Forging relationship with business partners.

Preferred Competencies:

1. Sales Analytics: Proficiency in analyzing sales data and trends to make informed decisions.

2. Forecasting: Skills in sales forecasting and budgeting techniques.

3. Digital Marketing: Understanding of digital marketing principles and social media strategies.

4. Presentation Software: Competency in using tools like PowerPoint or Keynote for creating sales presentations.

5. Spreadsheet Proficiency: Advanced knowledge of Excel or Google Sheets for data analysis and reporting.

6. Training: Coming up with training plan to guide future managers on the important skills that a sales representative needs

7. Developing Sales Pitch: Product Knowledge ensures they can confidently answer questions and demonstrate the value of their offering. Listen to client's woes and identify strategy to improve their current process.

Candidate will be contracted to the PropertyConnect Private Limited for a period of 6 months, during which, training and guidance will be provided. Thereafter, the candidate can choose to convert into a full-time employee with the company.

Highlights

• MNC + AWS + VB
• 5 days + Changi (East)
• Contract / Service Parts Logistics
• Warehouse and distribution business

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage).
• Computer Literate (MS Office, Excel, PowerPoint).
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage).
• Able to work in fast pace environment.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

As our company embarks on an expansion journey, we are inviting like-mind personnel to join us for this new chapter. Tapping on our current strength and success in promoting a healthier eating lifestyle, we have integrated this passion with persevering our nation’s heritage food culture.

We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore’s Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.

Join us, if you have what it takes!

Job Responsibilities:

• Management of a team – this would include recruitment, yearly appraisal and training of your team.

• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings

1. onboarding and offboarding of tenants,

2. conducting routine inspections,

3. management of arrears and taking the appropriate action,

4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)

• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes

1. responsive incident management,

2. efficient table-cleaning, general and toilet-cleaning,

3. effective pest control,

4. preventive and routine maintenance,

5. cyclical repairs/redecorations,

6. attending to emergency

7. and ad hoc improvement works.

• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.

• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.

• Any other tasks assigned

The job role of an electrical project manager you could be:

• Understanding what the client or company wants to achieve
• Defining the technical requirements and feasibility of a project
• Outlining timescales, costs and resources needed to design and deliver an electrical operations project
• Making sure the work follows strict health and safety guidelines
• Complying with the National Grid and other regulators and managing grid connections
• Developing step-by-step project plans
• Leading a multi-disciplinary project team
• Negotiating with designers, engineers, contractors and suppliers
• Liaising with staff at every level
• Overseeing several aspects of a project at the same time
• Ensuring each stage of the project happens on time, on budget and to a high standard
• Sharing regular progress reports with the client and stakeholders
• Resolving any issues or delays
• Working in an office or onsite.
• Process construction and Maintenance Experience with jurong isalnd work scope.
• Electrical plant related field work day and Night shift basis.

BRAND MANAGER - HAIR & BEAUTY INDUSTRY

STATUS: FULL TIME

LOCATION: Singapore

START DATE: ASAP

BUSINESS ROLE

We’re on the hunt for a dynamic Brand Manager to spearhead our brand strategy and digital marketing efforts. This role is crucial in driving brand awareness, engagement with our hairdressers, consumers and sales growth through innovative and effective activities (traditional and digital). He/ she will work closely with the W team and be a collaborative, active individual who will enjoy working closely with the sales, education and customer service teams at W.

WORKING RELATIONSHIPS

• BUSINESS LEADER
• CUSTOMER SERVICE
• EDUCATION TEAM
• PRESS AND MEDIA PARTNERS

RESPONSIBILITIES

• Craft and execute a compelling brand strategy that echoes the company mission and values.

• Lead and inspire to create impactful online and traditional campaigns across social media, email, SEO and more.

• Develop captivating content that resonates with our audience and tells our brand stories.

• Analyse market trends and consumer insights to shape our marketing strategies.

• Optimize our website and e-commerce platforms to enhance user experience and drive conversions.

• Collaborate with teams to ensure brand consistency and alignment across all areas of the business.

• Monitor and report on the performance of digital marketing campaigns, using data to fuel continuous improvement.

REQUIREMENTS

• Bachelor’s degree in Marketing, Business, or a related field.
• Experience working in a start-up is preferred
• A highly motivated, energetic and target driven personality
• Sound knowledge of digital & traditional marketing tools and platforms.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinker with a passion for innovation and staying ahead of industry trends.
• A genuine interest in the hair & beauty industry
• Ability to work independently

BENEFITS

· Competitive Salary

· Laptop & Phone

· Creative & flexible work options

· General expense reimbursement

· Generous product discount

COMPANY BACKGROUND

WOORAILOORA PTE LTD (W) provides a selection of curated premium to affordable professional hair and beauty solutions in Singapore. With a focus on stylist & salon education, customer service and nurturing our brands commitments to social and environmental causes.

Professional Salon Solutions, where professional service meets professional brands for Hairdressing Supplies and Beauty Supplies.

APPLICATIONS

If this role excites you then please send over your current resume. Join us on this exciting journey as we redefine beauty in the hair & beauty industry!

Please Include:

1. Availability to commence

1. JOB DESCRIPTION

Job Title

RESTAURANT MANAGER

Occupation

MANAGER

Job Description & Requirements

Famous chinese restaurant, looking for a Restaurant Manager to lead all aspects of our business.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Train new and current employees on proper customer service practices

Requirements:

• Proven work experience as a Restaurant Manager or similar role
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software & POS
• Strong leadership, motivational and people skills
• Acute financial management skills

Benefits:

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability

1. JOB DESCRIPTION

Job Title

head chef

Occupation

HEAD CHEF

Job Description & Requirements

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.

Job Descriptions:

• Hiring, training, and scheduling spa staff, including massage therapists, estheticians, and support personnel.
• Ensuring staff is adhering to company standards and offering high-quality customer service.
• Managing performance and providing regular feedback to employees.
• Handling customer complaints and resolving issues promptly and professionally.
• Overseeing the daily operations, including managing spa appointments, treatments, and customer flow.
• Ensuring spa equipment and facilities are properly maintained and sanitized.
• Managing inventory of spa products and supplies, and ensuring stock levels are maintained.
• Ensuring that the spa complies with local health, safety, and legal regulations.
• Managing spa certification and licenses.
• Overseeing cleanliness and hygiene standards in all areas of the spa.

Working Location:

• North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

• 6 days work week, 10 - 12 hours

Salary:

• To be discussed during interview

Requirements:

• Able to work on public holidays
• Able to work 6 days a week
• Able to work and stand for long hours
• Cannot reject assigned clients / jobs
• Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.
• Well-groomed, professional appearance.
• Comfortable with performing massages on diverse clients.
• Experience: Several years of experience in spa operations, wellness services, or hospitality, often with a background in massage therapy, esthetics, or a related field.
• Leadership Skills: Strong management skills to lead a team and ensure high standards.
• Customer Service Skills: Excellent communication and interpersonal skills to create a positive experience for clients.

### Job Description: Project Manager - Renovation Company

#### Overview:

We are seeking a highly skilled and motivated **Project Manager** to join our dynamic renovation team. The ideal candidate will be responsible for overseeing and managing renovation projects from conception through completion, ensuring projects are delivered on time, within budget, and to the highest standards of quality and client satisfaction.

#### Key Responsibilities:

- **Project Planning and Coordination**:

- Develop comprehensive project plans, including timelines, budgets, and resource allocation.

- Coordinate with architects, engineers, contractors, and other stakeholders to ensure seamless project execution.

- **Team Management**:

- Lead and manage a team of contractors, subcontractors, and other project personnel.

- Assign tasks and monitor progress, ensuring that team members meet their project milestones.

- **Client Relations**:

- Serve as the primary point of contact for clients, addressing concerns and providing regular updates on project status.

- Ensure client satisfaction by maintaining open and effective communication throughout the project.

- **Quality Control and Compliance**:

- Monitor construction and renovation activities to ensure compliance with building codes, safety regulations, and quality standards.

- Conduct regular site inspections and address any issues or discrepancies promptly.

- **Risk Management**:

- Identify potential project risks and develop mitigation strategies.

#### Qualifications:

- **Education**: Bachelor's degree in Construction Management, Architecture, Engineering, or a related field.

- **Experience**: Minimum of 5 years of experience in project management, preferably within the renovation or construction industry.

- **Skills**:

- Strong leadership and team management skills.

- Excellent organizational and time management abilities.

- Exceptional communication and interpersonal skills.

- Ability to manage multiple projects simultaneously.

- Strong problem-solving skills and attention to detail.

#### Personal Attributes:

- **Initiative**: Proactive and able to anticipate project needs.

- **Reliability**: Dependable and committed to delivering high-quality results.

- **Adaptability**: Flexible and able to thrive in a fast-paced environment.

#### Benefits:

- Competitive salary and commission from projects.

- Comprehensive benefits package, including health insurance.

- Opportunities for professional development and career advancement.

- Supportive and collaborative work environment.

#### Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications. Applications should be sent to [contact email] by [application deadline].

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

Responsiblities:

• Handle end-to-end process of complaints escalated by both internal and external parties with adherence to service delivery standards.
• Able to conduct and conclude investigation with the relevant departments and communicate investigation findings and outcome to complainants
• Effectively manage interactions with demanding or difficult complainants.
• Handle face-to-face meetings, phone calls, and written communications regarding complaints
• Collaborate effectively with colleagues from other departments who support the investigation and service recovery processes.
• Identify key issues in the complaints received and provide feedback to the concerned departments and/or management for review and improvement.
• Represent the Company in managing the full process of customer disputes through mediation and adjudication at the Financial Industry Disputes Resolution Centre Ltd (FIDReC) and other external escalation channels.
• Submit complaints management related reports on a timely basis
• Support and attend to policy renewal and billing related enquiries from intermediaries and corporate clients. .
• Suggest and provide process improvement in alignment with organization’s Technology, Digital and Analytic (TDA) direction.
• Manage internal and external audits on complaints data and implement proposed improvements if any.
• To undertake ad-hoc tasks and projects assigned by Head, Customer Experience

Minimum Job Requirements:

• Bachelor’s degree holder
• Minimum of 5 years of experience in Customer and Complaint Management, preferably with knowledge in insurance and employee benefits (Group Insurance)
• Exceptional follow-up skills, prioritization, multitasking, organized and time management capabilities
• Ability to thrive in a fast-paced environment and meet tight deadlines
• Result-oriented personality
• Strong interpersonal and communication skills
• Proven ability to work effectively as part of a team

• Customer Service
• Data Entry / Admin Support
• Coordination
• 3 Months Contract

The Role:

• Perform data entry on customer information
• Follow up with colleagues & customers, to ensure completeness of refund processing
• Monitor status of refunds to customers
• Track and tabulate reports of work progress
• Adhere to SLA
• Any other ad-hoc duties as assigned

The Person:

• Proficiency in Microsoft Excel, Words & Outlook
• IT savvy and keen to learn new software that will be taught on the job
• Independent, meticulous & accurate
• Good communication & interpersonal skill
• Able to commit for 3 months

Other Information

• Location: Tanjong Pagar
• Working Hour: Mon - Fri, 8.30am - 6pm
• Salary: $2200 per hour

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

• Working Location: West / Central / East / North
• Monthly Salary: $2390 per month
• Able to commit immediately till end January 2025 (subject to extension)
• Mon to Fri Office Hours

Responsibilities:

• Assist customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY