Total 95,063 Others/Any customer service manager job vacancies in Singapore

The individual will play a critical role to manage the Club’s helpdesk , providing a friendly and delightful experience to members, guests, patrons and public.

Job Roles :

1) Perform reception duties
2) Manage all queries / requests at Front Reception Desk
3) Ensure auto acknowledgement of requests received is paired with a ‘ticket’ number
4) Sieve and distribute requests to respective departments for handling / follow up
5) Manual log in of requests received outside of system, i.e. phone or email or walk-in
6) Monitor requests status
7) Send chaser on ‘open’ cases to respective departments
8) Ensure reception front is clean and presentable
9) Report any abnormalities happening at lobby. Log requests to respective depts for follow up, if needed
10) Handle mails distribution
11) Other ad-hoc assignment for skills development

Requirements :

• Able to speak clearly and confidently
• Friendly with patience and customer service traits
• Possess administration skills
• Able work on shift hours and weekends

Others :

• Company Transport Pick-up/Drop-off Provided at Caldecott MRT
• Laptop will be given for work from home
• F&B Discount
• Dental, and Medical
• Learning & development opportunities
• Fast track career progression

What do we expect from you?

Under the general guidelines of the Director of Sales, the Sales Manager solicits transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Description

Do you thrive in a fast-paced environment where every call counts? Look no further!

We are seeking a dedicated and experienced Customer Service Executive to join our client in the Government industry.

Contract Period: 2 Months (Extendable)

Job Responsibilities:

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Job Requirements:

• Willingness to take on various tasks and adjust to changing work demands.
• Prior experience in a customer service position/call centre will be an added advantage.

We regret to inform that only shortlisted candidates will be contacted.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy)

EA Personnel Name: Ong Siow Mei Marilyn
EA Personnel No: R1105901
EA License No: 11C3955

• Answering customer questions, providing information, taking and processing orders and addressing complaints.
• Co-ordinating with project sites and office support activities.
• Assist with filing, scanning and photocopying of documents
• Compiling and maintaining records of business transactions.
• Any other ad-hoc duties as required.
• Positive attitude, pro-active in working, able to work independently.

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Engaging with existing and prospective tenants to promote the portfolio's workspace and community.
• Responsible for the prospecting of tenants, and along with the leasing managers, will facilitate the initial engagement of office
• and retail tenants.
• Establishing strategic relationships with tenants
• Working with internal departments to deliver corporate and community engagement programs.
• Communicating of the digital platform and its functionality to the tenants.
• Engagement of tenants with the digital platform to promote events that encourages community engagement.

Requirements:

• Degree in Business Administration, Marketing, Real Estate, or a related field
• Min 5 years of experience in business development, partnership management, or related roles.
• Experience in the real estate industry or a related sector is strongly preferred
• Excellent relationship-building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $8,500 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

About the Company
A global leader in the healthcare industry, specializing in innovative solutions that enhance patient outcomes. The company is known for its robust portfolio and commitment to delivering high-quality products and services across the Asia-Pacific region. It emphasizes collaboration, research, and strategic growth to meet healthcare needs effectively.

About the Team | Manager
You will join the APAC commercial operations team, reporting directly to the Commercial Operations Director, APAC. This role is key in shaping the regional strategy and ensuring the success of commercial operations across the designated countries, collaborating closely with local partners and stakeholders.

About the Job
As the Commercial Operations Manager, you will be responsible for driving sales and marketing operations in the assigned region, including Japan and South Korea, with potential geographic expansion based on business priorities. Your role involves managing local commercial partners to achieve sales and P&L objectives, while ensuring alignment with global strategies. You will define and track objectives, budgets, and expenses, coach sales teams, and collaborate with internal departments such as Marketing, Medical, Legal, and Supply Chain to ensure operational readiness. You will also be responsible for monitoring competitive intelligence, supporting promotional tools, overseeing new product launches, and managing pricing and reimbursement strategies.

Skills and Experience Required

• Bachelor’s degree in Business Administration, Marketing, or a related field (Master's degree preferred).
• Minimum of 5 years of experience in a sales/marketing position within the pharmaceutical or healthcare industry.
• Proven expertise in market analysis, marketing development, and sales management.
• Excellent communication skills, both oral and written, with the ability to collaborate across cross-functional teams.
• Ability to process and implement ideas quickly and independently.
• Strong team spirit, accountability, and flexibility.
• Ability to adapt to different cultures and accept international travel.

If you are a strategic and driven professional with expertise in commercial operations and a passion for driving innovation, this role offers an exciting opportunity to shape the future of healthcare across the APAC region.

To apply online, please use the 'apply' function. You may contact Putra Nur Afiq (EA: 94C3609/R22105891) directly via LinkedIn or Email to learn more about this role. We regret to inform you that only shortlisted candidates will be notified.

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

&

Housed within the Flower Dome at Gardens by the Bay. Hortus tempts with a host of sharing plates that celebrate the bright, fresh flavours of the Mediterranean. Vibrant salads, dips and home baked breads are perfect for grazing alongside heartier mains, tagines and rustic dishes straight off our wood fire grill. Housemade cakes, tarts and pastries entice through the day.

Events

• Convert inquiries into successful/confirmed events
• Execution of operational activities for various individual events
• Able to articulate the venue professionally towards all potential guest
• Handle incoming enquiries and update events management system
• Perform site-inspections for potential clients
• Attend or conduct event briefings on weekly basis
• On-site event management
• Pro-actively reach out for revenue opportunities within events sales for both private as well as corporate accounts
• Attention to detail and propose different insights for returning customers
• Handle events client database
• Handle off-site catering
• Any ad-hoc duties as per assigned by supervisors

Reservations

• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner..
• Ensuring that all guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant.
• Manage the day-to-day administrative operations of the reception. Update the managers of reservation forecast and for VIP bookings.
• Serve as a brand ambassador by welcoming visitors and partners and answering any questions people might have about the restaurant.
• Keen understanding of offerings within concepts of both restaurants.
• Handle enquiry via phone calls, emails and social media messages from the customers, in a prompt and respectful manner.
• Updating menus on website and partner websites.
• Perform other tasks or projects as assigned.

Job Requirements

• Communication: Talk to guests, listening to their needs and presenting ideas and solutions to their requirements. Always thinking about how to create little moments for the guests. Customer service and interpersonal skills are required.
• Calm under Pressure: Ability to remain calm during crisis and the pressure of high call/email volume.
• Negotiation Skills: Need negotiation skills to work out the best way to plan the sitting arrangements for lunch/dinner service.
• Problem-Solving Skills: Being able to quickly resolve issues.

Benefits

• Competitive salary and benefits
• Opportunities for professional growth and development
• Employee discounts on food and beverages
• A supportive and creative work environment
• Staff meals provided for brunch and dinner
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance) + Good Career Progression

This role offers an excellent opportunity for an experienced Transfer Pricing professional, who is client service focused, highly organized and detail oriented, to play a key role in the growth of the Tax business unit. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to overseeing the transfer pricing portfolio for our financial services clients.

Responsibilities

• To advise clients on their Singapore and international tax affairs by helping them understand the pricing implications of goods and services between related parties, as well as providing advice on tax implications of deals.
• Help clients comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines’ and Singapore transfer pricing guidelines’ methodologies.
• Work with our international clients to understand their business model and plan their transfer pricing policies in line with their business models.
• Undertake functional analysis interviews, benchmarking studies and analysing the clients’ issues for transfer pricing documentation purposes.
• Advise planning opportunities to our clients based on the OECD and Singapore TP Guidelines.
• Coordinate with the Mazars global network firms on client issues.
• Project manage regional and/or global transfer pricing projects.
• Manage projects in relation to transfer pricing audits and regional TP projects.
• Working with staff, peers and partners on the delivery of transfer pricing solutions and strategies to multinational clients in the financial services sector in Singapore and globally.
• Lead a team and the process for the functional analysis, industry research and benchmarking studies and to apply information to assess client’s position and develop effective approaches accordingly.
• Lead the team and the process for the advice and preparation of transfer pricing policies and documentation.
• Able to review, provide recommendations on agreements and/or documents of clients for compliance and risk mitigation purposes
• Able to assess and identify (cross business line) business development opportunities, whilst managing transfer pricing engagements.
• Build strong external and internal relationships with clients, networks, teams and across other services.
• Involved in any other ad hoc projects and related tasks as and when required.

Requirements

• Degree in law, finance, tax, accounting or relevant discipline
• Motivated, self- driven and ambitious professionals with at least 5 to 10 years of Transfer Pricing experience preferably in the Asia-Pacific and/or Europe Region and from a professional services firm.
• Preferably with experience in dealing with TP matters with Financial Services Clients and/ or Financial Transactions.
• An SCTP accreditation would be an added advantage.
• Strong leadership, interpersonal and communication skills.
• Familiar with OECD and Singapore TP guidelines.
• Strong delivery management, enforcement of timely execution and on time delivery.
• Proven leadership, project management and analytical skills.
• Proven communication skills and ability to work across all levels.
• Strong team player.

Assistant Product Manager/Product Manager

Job Info:

• Salary: $5,700 - $8,500 (Depend on the experiences)
• AWS + VB + PB
• Medical and Dental Claim
• 5 Days, Monday - Friday 8.30am - 5.30pm
• Location: Ang Mo Kio

Job Description:

• Define & plan the projects schedule and resources and kick off meetings
• Carry out Product/Technology benchmarking with R&D and Marketing
• Supports Technical Sales in specs review, costing and evaluation of new product requirements
• Interfaces with customers on project status and technical reviews
• Manages Product Evaluation programs with Customers
• Oversees CIP programs to extend product life cycle
• Interfaces with Engineering Development teams to resolve all technical field issues within the assigned Product family
• Other tasks assign by supervisor as required

Job Requirements:

• Bachelor’s degree in a Mechanical Engineering, Mechatronics or Electrical discipline
• Knowledge in basic engineering concepts / equipment product development
• Experienced in project management & leading cross functional teams
• Able to multitask multiple projects & good time management skills
• Good leadership, teamwork and able to work with different levels of the organization
• Continuous improvement mindset and flexible approach to solving problems

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Kok Jean Ray
Registration Number: R22110935
EA Licence No: 16C8004 (Elitez Pte Ltd)

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

Oversee the overall day-to-day operations of Senior Care Centre. Accountable for the maintenance of a safe environment for all clients, staff, and visitors. Ensure consistent delivery of excellent service quality to customers.

Duties and Responsibilities

• Lead and manage the full aspects of the daily centre operation.
• Ensure the client’s welfare & safety are well taken care of in the centre.
• Oversee the admission/discharge, assessment and overall care delivered to clients.
• Track clients’ outcomes and satisfaction.
• Provide regular updates of client’s medical and functional conditions to the caregiver.
• Plan and review activities programmes for clients and supervise the running of programmes that cater to needs and interests of seniors.
• Engage internal and external stakeholders in conducting meaningful activities to engage clients.
• Organize and conduct multidisciplinary meeting to ensure holistic care of clients.
• Manage transport fleet and ensure operational efficiency.
• Manpower Management and Development. Plan & manage Senior Care Centre staff duty roster.
• Provide overall operational leadership and supervision for centre staff.
• Promote a learning culture by supporting staff in upgrading their skills and knowledge through training and courses. Identify staff training / development needs.
• Ensure facilities, equipment and assets are in good working condition with scheduled servicing and maintenance
• Responsible for proper management of resources which is cost effective, meet quality and productivity.
• Conduct Risk Management Assessments to ensure centres provide safe care by analysing incidents and implementing solutions to reduce incidents.
• Responsible for incident management reporting, timely escalation, and resolution where possible.
• Ensure that the Centre is running in compliance with the requirements stipulated by MOH, government agencies and all other relevant authorities.
• Review & update Standard Operating Procedures (SOPs) on a timely basis in line with MOH service requirements. Ensure the centre is ready for service audits.
• Propose / implement measures to enhance continuous quality improvement.
• Maintain a high level of customer service and client engagement.
• Manage feedback and complaints from clients, caregivers, visitors and staff.
• Collaborate with external partners to promote community engagement.
• Engage and orientate volunteers from interest groups, organized groups, agencies, institutions, or individuals.
• Review and approve volunteers’ programmes according to guidelines / requirements.

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Field Service Engineer (Marine/Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Conduct hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Perform hands-on work in mechanical repairs, installation, and removals.
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with traveling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Reporting to the Rooms Division Manager, you shall be responsible for:

• The condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is up-to-date and accurate.
• Observing and directing Dorsett Representatives on the following:

1. Allocating and processing of guest rooms
2. Meeting and escorting VIP guests
3. Providing general information and assistance to guests

• Deputising the Assistant Front Office Manager / Rooms Division Manager in his / her absence.
• Monitoring D/M Log Books for special requests, instructions and information recorded and any action taken or to be taken.
• Conducting room inspections with particular emphasis on cleanliness and standard set up.
• Conducting daily show room inspection and ensure that show rooms are in good condition.
• Performing pre-payment daily and email to Reservations after charging.
• Liaising regularly with Housekeeping Department regarding all special requests, full house situations and general problem solving.
• Coordinating the Hotel Guest History Program in conjunction with all departments (if applicable).
• Handling all guest complaints effectively in a tactful, diplomatic and professional manner.
• Performing End-of-Day Operations and ensure that all reports are disseminated accurately.
• Purchasing stock/inventory according to purchasing procedures and specifications while handling and storing stock according to stock control procedures and keeping within the Budget/Outlook.
• Managing and maximizing occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.
• Ensuring the guest registration, checkout, and mail services are handled efficiently and courteously in accordance with the hotel’s policy and procedures.
• Ensuring that all hotel credit checks are carried out and contact the guest to lower down the invoice if necessary.
• Conducting regular training to ensure all associates have the necessary skills to perform their job efficiently and effectively.
• Ensuring compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, and bomb-threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.
• Any other ad-hoc duties requested from time to time.

SKILL REQUIREMENTS

• GCE 'O' Level or equivalent (Diploma in Hotel Management or related fields will be advantageous)
• At least 4 years of relevant experience, of which at least 1 year in supervisory role
• Knowledge in OPERA Cloud
• Proficient in Microsoft Office
• Possess cheerful personality, able to handle stressful situation
• Critical problem-solving skills

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Annual bonus*
• Meal Allowance
• Medical benefits including free outpatient panel clinic consultation
• Flexi-Benefit (Dental / Optical)
• Birthday leave
• Free Uniforms & laundry
• Training opportunities
• Career opportunities and many more

Remuneration shall commensurate with candidate with more experience.

We regret that only shortlisted candidates shall be notified.

Why Us?

• Walking Distance from MRT
• Flexible Working Arrangement
• Opportunities for Learning and Development

The Role:

• Provide efficient and effective sales administration process flow and coordination to ensure highest customer satisfaction.
• Support Account Managers in preparing Sale Quotations to customers’ enquiries with an eye of detail and close follow up.
• To gather information and support Account Managers when there is a Tender requirement in liaison with Suppliers and Technical Solution Team.
• Respond to customers’ request on quotations and products information for new purchases requirements or renewals of licenses/maintenances.
• Assist to process Sales Orders
• Coordinate with Operations Team regarding delivery, maintenance or support issues reported by Customers.
• Foster strong customer relationships to identify additional opportunities beyond the requested products, and leverage these opportunities to drive increased sales and business growth.
• Perform other administrative duties as assigned or other duties as deemed required by Company.

What are we looking for?

• At least 2 to 3 years working experience in Customer Service Roles.
• Experience in Information Technology or IT System Integrator industry would be an advantage.
• Strong customer experience mindset, listening, understanding and responding to customers' needs.
• Keen to learn and a team player.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Garrett Lim Jun Jie, R24122758

EA Licence No: 24C2293

Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidate will perform a back-end support function in the department. The key duties include following up with customers on KYC periodic review documentation; updating customer information data in the systems; liaising with customers on incomplete customer due diligence documentation; attending to customers and/or other departments’ enquiry on account opening, account closure and account maintenance; handling Outward clearing / Inward & Outward Returned Cheque / E-voucher Response / Mark Cheque / Inward Clearing Report / CTS transaction backup; handling e-Giro transactions; preparation of various reports for submission to Head Office, Management and regulatory bodies. The successful candidate will also be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognized Degree.

• Ability to learn fast and work independently.

• Team player and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• At least 1 year of banking experience, preferably in tellering/ payments.

Responsibilities:
Barista Duties:

• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to a high standard.
• Operate coffee machines and other equipment with care and precision.
• Ensure consistent quality of drinks by following recipes and presentation guidelines.

Service Crew Duties:

• Greet customers warmly and provide excellent service throughout their visit.
• Take orders accurately and provide recommendations based on customer preferences.
• Serve food and beverages efficiently and professionally.
• Handle payment transactions using the point-of-sale system.

General Duties:

• Assist in opening and closing the cafe, including setting up and cleaning down.
• Handle customer inquiries, complaints, or feedback politely and effectively.
• Support team members in daily operations and ensure smooth workflow.

Requirements:

• Previous experience as a barista or in a customer service role is an advantage, but not required (training provided).
• Passion for coffee and providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Positive attitude, teamwork skills, and willingness to learn.
• Strong communication skills in English and Chinese
• Availability to work flexible shifts, including weekends and holidays.

At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Job Scope:

As a Product Manager for our cutting-edge hardware-based cybersecurity product, you will be responsible for the end-to-end management of the product lifecycle, from concept to launch, and ongoing management post-launch. You will work closely with the engineering, sales, marketing, and customer success teams to ensure the product meets market demands and drives business growth.

Your key responsibilities will include:

1. Product Strategy:Define and communicate the product vision, strategy, and roadmap in alignment with company objectives.
   Conduct market research to identify key trends, customer needs, and competitor offerings to inform product development.
   Be highly skilled in translating technical capabilities into commercial opportunities that generate business value.
2. Product Development:Collaborate with R&D and engineering teams to design, develop, and test new features or updates to the cybersecurity product.
   Manage the product development cycle, ensuring timely delivery of high-quality products.
   Prioritize product features and manage the product backlog.
   Build scalable systems and processes into the product to ensure smooth integration and long-term growth potential.
3. Go-to-Market Strategy:Develop and execute go-to-market plans for product launches.
   Coordinate with marketing and sales teams to position the product effectively in the market.
   Monitor the success of product launches and continuously optimize strategies for better market penetration.
4. Customer Engagement:Engage with customers to gather feedback and insights on product performance and identify areas for improvement.
   Serve as a subject matter expert in customer interactions, working with customer success teams to ensure satisfaction.
5. Cross-Functional Collaboration:Collaborate with various internal teams (engineering, sales, marketing, etc.) to ensure alignment on product strategy and execution.
   Ensure that all product documentation, user guides, and sales materials are up-to-date and comprehensive.
6. AI Integration for Data-Driven Decision Making, Workflow Efficiency, and Commercial Success:Analyze product usage data and customer feedback to make informed decisions about product improvements and new features.
   Utilize AI tools and data analytics to gain deeper insights into customer behaviors, market trends, and product performance, driving intelligent decision-making.
   Leverage AI to automate and streamline workflows, enhancing operational efficiency across product development and management processes.
   Implement AI-driven automation for repetitive tasks, freeing up time for strategic initiatives and improving cross-team collaboration.
   Be commercially astute, using AI insights to create scalable business models and systems that enhance product market fit and profitability.

Requirements:

• Education:Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.
• Experience: 6+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
  Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
  Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
  Strong commercial acumen with the ability to translate technical product features into business value.
• Technical Knowledge:Deep understanding of cybersecurity, hardware, and embedded systems.
  Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
  Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
  Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
  Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Skills:Strong leadership, communication, and project management skills.
  Ability to analyze market trends and customer needs to define product strategies.
  Excellent problem-solving skills and a data-driven approach to decision-making.
  Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
  AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
  Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.
• Personal Qualities:Strategic thinker with a passion for technology and cybersecurity.
  Strong collaboration skills with the ability to work effectively across departments.
  Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.

Experience:

• 5+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
• Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
• Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
• Strong commercial acumen with the ability to translate technical product features into business value

Technical Knowledge:

• Deep understanding of cybersecurity, hardware, and embedded systems.
• Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
• Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
• Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
• Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Strong leadership, communication, and project management skills.
• Ability to analyze market trends and customer needs to define product strategies.
• Excellent problem-solving skills and a data-driven approach to decision-making.
• Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
• AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
• Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.

Personal Qualities:

• Strategic thinker with a passion for technology and cybersecurity.
• Strong collaboration skills with the ability to work effectively across departments.
• Ability to manage multiple priorities in a fast-paced environment.

oin Our Dynamic Team and Empower Local Businesses!
We are seeking passionate and driven individuals to be part of our journey in shaping the future of SMEs and corporates. As a Relationship Manager, you will play a pivotal role in helping business owners unlock growth opportunities through tailored financial solutions.


Responsibilities:

• Sales & Consultation: Proactively engage with business owners to provide bespoke financial solutions tailored to their needs.
• Product Expertise: Offer a wide range of products, including corporate financial facilities, business term loans, mortgages, trade facilities, M&A advisory, and corporate fundraising activities.
• Strategic Structuring: Analyze business requirements, present viable solutions, and structure financial deals to drive tangible results.
• Lead Conversion: Effectively handle objections and negotiate to transform cold leads into long-term client relationships.
• Market Awareness: Stay informed about industry trends and financial product innovations to deliver cutting-edge solutions to clients.

Benefit :

• Competitive compensation with attractive performance-based incentives
• Mentorship and guidance experienced industry professionals.
• Opportunities for rapid career growth within a dynamic and supportive team.
• A challenging and rewarding career path in a fast-paced and ever-evolving industry.

Qualifications:

• Diploma or equivalent education level.
• Team Player: Strong interpersonal skills and a collaborative spirit to work seamlessly with colleagues.
• Sales Enthusiast: Passionate about sales and curious about the SME landscape and financial industry.
• Cold Calling Expert: Proven ability or willingness to convert cold leads into successful sales.
• Language Skills: Proficient in English and Mandarin (to engage with Mandarin-speaking clients).
• Preferred Experience: Background in outbound sales or similar roles will be an advantage.
  
  
  If you're motivated by challenges, inspired to build lasting client relationships, and ready to embark on a fulfilling career, we want to hear from you!
  
  Apply today and take the first step towards a transformative journey in corporate financing solutions!

Looking for an adept IT professional well versed in the field of IT project Management to join our dynamic team. In this role, you will be responsible for efficiently managing IT projects while also contributing your technical proficiency to the development process.

Job Responsibilities

• To collaborate with Account Manager, Solution Consultant to define project scope, objectives and deliverables.
• To develop detailed plans on project scopes including timelines, milestones and resource allocation.
• To coordinate with cross-functional teams to ensure seamless project execution and adherence to datelines of the project milestones to ensure it is completed on time to meet contractual requirements.
• To oversee project progress, identifying and mitigating risks.
• To monitor and control project expenses and resource utilisation.
• To communicate project status, updates and attend project meetings with Clients.
• To collate project documentation to ensure it is complete, accurate and maintained through the project lifecycle.
• Any other ad hoc duties that is assigned by supervisors.

Job Requirements

• Diploma in Information Technology or a related field.
• Proven experience as an IT Project Manager or in a similar role, preferably in an IT System Integrator background.
• Good understanding of project management methodologies and best practices.
• Good communication and interpersonal abilities with the capacity to interact effectively with technical and non-technical team members.
• Possess a proactive problem-solving attitude, coupled with a robust background in IT project management skills to handle customer expectations and requirements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Huahai Consult

Huahai Consult is a leading advisory firm specializing in wealth management, family office services, and cross-border financial planning. Our business focuses on three core areas:

1. Asset Allocation and Legacy Planning: Emphasizing insurance assets, securities assets, and crypto assets.
2. Immigration and Study Abroad: Comprehensive support tailored to individual and family needs.
3. Health and Retirement Solutions: Strategic planning for lifelong wellness and financial security.

We provide tailored solutions to high-net-worth individuals and families across China, Hong Kong, Japan, and Singapore, ensuring their legacy is preserved and their financial goals are achieved.

Job Summary

Business Development Manager

• Base Location: Singapore or Hong Kong.
• This role involves frequent travel to Mainland China to meet with clients and partners.

This role requires a deep understanding of the needs of high-net-worth individuals (HNWIs), strategic channel development, and the ability to represent Huahai Consult in cross-border contexts. These positions offer competitive salaries, career growth opportunities, and the chance to work in a thriving industry.

Key Responsibilities

Business Development: Identify and develop new client relationships with HNWIs and ultra-high-net-worth individuals (UHNWIs). Promote Huahai Consult’s family office services, including wealth planning, succession planning, and cross-border investment strategies.

• Channel Development: Establish and nurture strategic partnerships with high-end associations, professional firms (e.g., legal and accounting firms), immigration and study abroad agencies, and other key stakeholders in China, Singapore, Hong Kong, and beyond.
• Client Needs Analysis: Understand and analyze the specific requirements and preferences of HNWIs from Mainland China, ensuring services are tailored to meet their expectations.
• Relationship Management: Maintain and nurture relationships with both partners and clients, ensuring satisfaction and trust. Act as a liaison between clients and internal teams to provide seamless service delivery.
• Market Research: Monitor market trends, regulatory changes, and competitive activities to identify opportunities and risks. Provide insights and feedback to shape service offerings and strategies.
• Travel frequently to Mainland China for client engagement, events, and networking.
• Collaborate with internal teams on day-to-day client solutions and cross-functional projects.

Qualifications

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
• 2+ years of experience in business development, sales, or client management, preferably in wealth management, financial services, or related industries.
• Familiarity with the needs and preferences of HNWIs from Mainland China.
• Proven ability to develop and manage strategic channels such as associations, professional firms, and study abroad companies.
• Willingness to travel frequently between Singapore/Hong Kong and Mainland China.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with HNWIs and partners.
• Highly motivated, goal-oriented, and able to work independently.
• Proficiency in English; fluency in Mandarin is a significant advantage for interacting with the target clientele.

What We Offer

• Competitive salary within the range of SGD 3,000–8,000 per month, commensurate with experience.
• Performance-based incentives and career development opportunities.
• A collaborative and supportive work environment.
• Exposure to a growing and dynamic industry.

How to Apply

If you are passionate about wealth management and thrive in a client-facing role, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience to [email protected].

Huahai Consult is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

Key responsibilities

• Ensuring effective and efficient delivery of HR services including but not limited to staff benefits administration
• Provide advice, guidance, coaching and counseling to business managers to effectively meet business goals
• Coordinate and execute elements of HR’s activities including but not limited to annual remuneration review, performance management cycle and employee wellness
• Manage the employee lifecycle that includes preboarding, onboarding and offboarding
• Managing WICA and group insurances
• Prepare and coordinate worker’s work pass application/renewal/cancellation
• Payroll administration and ensure timely submission of CPF and Income Tax
• Government survey submissions
• Ensure quality data management of HR records, and information in personnel files and HRIS, following company policies, labour regulations, and audit guidelines.

Requirements:

• Diploma / Degree in Human Resource Management or equivalent
• Generalist with 5-8 years’ experience in HR operations
• Hands-on experience in HRMS – Frontier an advantage
• Any other duties as assigned.

Salary range is indicative and will commensurate with qualification and experience

We sincerely regret that only shortlisted candidates will be notified.