About the Bank
We are collaborating with a reputable Bank, recognized as the “World’s Best Digital Bank” and “Best Bank in the Word”. Blending art and science, employing design thinking and experimentation to build innovative solution that revolutionize how people live, work, and play. The Team is passionate about creating a joyful banking experience and having fun while they do it!

The Role:

This unique opportunity within the Experience Strategy Team allows you to significantly impact the Bank's customer experience by driving Customer Obsession across six key markets (Singapore, China, Hong Kong, Indonesia, India, and Taiwan). You'll design, deliver, and continuously improve qualitative research training programs that empower staff to understand customer needs and drive impactful

change.

Your Impact:

• Empower Bank Staff: Design and deliver engaging qualitative research training across six markets, managing the entire process from onboarding (teams in the program, includes briefing and scope of the teams’ reseach objective) to post-training support, including managing external trainers.
• Drive Research Excellence: Introduce and implement new qualitative research approaches, providing training where needed and ensuring best practices are adopted. This includes effective stakeholder management and project delivery.
• Showcase Success: Support the organization of events and communication strategies to highlight valuable customer insights across the bank.
• Data-Driven Decisions: Provide support for program data tracking and Reporting

Skills & Experience:

• Minimum 5 years of experience in qualitative or UX research, demonstrating a proven ability to uncover customers' underlying motivations and needs.
• Proven experience in training and facilitating workshopsfor diverse audiences.
• Excellent communication and presentation skills, with the ability to engage and inspire learners and manage stakeholders.
• Proficient in PowerPoint, Excel, Figma, proactive, innovative mindset; comfortable adapting to fluid situations and embracing challenges.
• Singaporeans Only / Contract: One year/extendable

If you’re a passionate trainer with a background in qualitative research and a desire to make a real impact, appy today!

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Responsibilities

• Plan and prepare sales kits for Free & Easy packages

• Customize programs/itineraries and prepare coach rate schedule

• Upload packages to the system for selling

• Manually upload and adjust selling prices as approved by management

• Liaise and negotiate contracts with hotels and other industry partners for rates for both FIT and group booking

• Manage petty cash in MYR for drivers and weekly expenses (guide’s fee, hotel payments, driver overland claims)

• Prepare refund and coordinate with finance department

• Issue invoices and exchange order for payment

• Prepare quotation for overland groups trips/local transportations and tour group

• Handling all reservations requests/enquires via email and other online/offline channels

• Handle the hotline for overland departures on a weekly rotational basis

• Liaise with drivers/guides regarding issues such as uncaptured or duplicate booking

• Ensure overall customer satisfaction

• Conduct weekly planning for overland trips to Malacca and Kuala Lumpur

• Combine trips by contacting and transferring bookings of passengers, send notification via SMS/WhatsApp and email

• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry

• Possess at least 2 years of experience in the Travel Industry

• Prior experience with corporate sales and marketing will be advantage

• Good knowledge of tour products and tour leading

• Strong interpersonal and communication skills

• Comfortable working in a hands-on environment and contribute to all areas

• Ability to handle stress and work in fast paced environment & extended hours

• Keen interest in local and international travel trends

• Excellent communication in English, Malay, and Mandarin

• Singaporean & PR Preferred

Period: 3 Dec till 26 Dec 2024

Responsibilities

• Provide safe, smooth and pleasant bus journeys for passengers

• Maintain cleanliness of the bus at all time

• Adhere to all Malaysia and Singapore driving regulations.

• Ensure all travel documents and permit are current and valid

• Provide courteous and good services to all passengers and customers

• Perform other related duties that may be assigned from time to time

• Follow proper safety guideline and represent the company in a professional manner

• Ability to work flexible hours, including weekends and public holiday

• Ensure the comprehensive maintenance is carried out according to main schedule

Requirements

• Obtain Singapore Class 4 driving licence

• Possess at least 3 years of relevant experience

• LTA Bus Vocational Licence is an advantage

• Responsible and have good time management skills

• Have good work conduct

• Hardworking and good working attitude

Coach Captain Walk-In Interview

5 Jalan Kilang Barat Petro Centre #07-01 S159349

(Available bus service 14,123,147,153,196,197,198,855,961)

*Tuesday to Thursday ONLY*

- 8.30am to 5pm (there will be no interview on weekend and PH)

Interested applicants, please call 65-8186 5254 to arrange for an interview.

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set
• Maintain a positive and helpful approach in interactions with all customers
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Minimum A levels/Diploma
• Prior experiences in call centre is highly preferred or customer service experiences
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities

• Provide safe, smooth and pleasant bus journeys for passengers

• Maintain cleanliness of the bus at all time

• Adhere to all Malaysia and Singapore driving regulations.

• Ensure all travel documents and permit are current and valid

• Provide courteous and good services to all passengers and customers

• Perform other related duties that may be assigned from time to time

• Follow proper safety guideline and represent the company in a professional manner

• Ability to work flexible hours, including weekends and public holiday

• Ensure the comprehensive maintenance is carried out according to main schedule

Requirements

• Obtain a Singapore Class 4 driving licence

• Possess at least 3 years of relevant experience

• LTA Bus Vocational Licence is an advantage

• Responsible and have good time management skills

• Have good work conduct

• Hardworking and good working attitude

Benefits

• Annual Leave 7 – 14 days

• Birthday Token

• Medical, Optical, and Dental Claims

• Yearly Performance Bonuses

• Referral & Long service awards

Coach Captain Walk-In Interview

5 Jalan Kilang Barat Petro Centre #07-01 S159349

(Available bus service 14,123,147,153,196,197,198,855,961)

*Tuesday to Thursday ONLY*

- 8.30am to 5pm (there will be no interview on the weekend and PH)

Interested applicants, please call 65-8186 5254 to arrange for an interview.

Responsibilities

• Coordination between customers and operations

• Support and growth and business development team

• Assist the Head Operations/Business Development Director in resolving operations issues

• Arrange to meet up with clients and take charge of ad hoc projects and events

• Liaising with clients on their requirements

• Conducting incident and accident investigations and report writing where necessary

• Manage day-to-day deployment of busses and drivers

• Tabulate summary report for finance to prepare for billing (project basis)

• Prepare and submit driver clearance to clients if any

• Pass log sheet to clients

• Provide clients with the vehicle details

• Any other ad hoc duties assigned by superior

Requirements

• 2-5 years' proven track record in transportation industry.
• Experienced in fleet management will be desirable.
• Computer literate.
• Good comminication and planning /scheduling skills
• Strong team player and excellent leadership.
• A quick thinker, fast and alert at tll times

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

You will be working with our highly motivated team of professionals to provide internal audit and compliance consultation to our wide range of local and international clients. You will be expected to gain exposure other than project execution skills as you be provided opportunity to participate in decision making, building relationship with internal and external stakeholders in an open, positive and supportive environment.

Roles & Responsibilities

• Identify the client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to the engagement plan
• Perform assurance engagements in compliance with professional standards, for AML/KYC, Payment Services, regulatory reporting, BCM, and related MAS/global regulations.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with the applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross-functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 5 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Respond promptly to customer inquiries via emails, telephone calls or social media platforms
• Provide pricing and delivery information
• Process orders, shipments, invoices and filing
• Receipts of incoming shipments
• Ensure products received are in good working conditions
• Organize workflow to meet customer time frames
• Direct customer requests and issues to the related departments
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with various teams and internal departments

Requirement

• Diploma in Business Administration, Information Technology or relevant
• Minimum 1 year of relevant experience in customer service coordination
• Problem solving skills and initiatives
• Excellent customer service support experiences
• Independent, resourceful, result-oriented individuals with a "can-do" attitude
• Ability in reports generation and presentation skills
• Team player

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

(Western Cuisine)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Restaurant Guest Service Manager

(Western Cuisine - Fast Casual Diner)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Summary:

• Logistic industry (Air & Sea)
• Basic salary up to $2800
• Yearly performance bonus
• Location: Changi
• 5 days work week @ 9.00 - 6.00pm

Key Responsibilities:

• Handle all bookings for both air and sea freight
• Handle customer inquiries regarding order status, delivery schedules, shipping rate and etc
• Interact with customer via phone / email
• Process customer orders, documentation, and schedule for deliveries
• Apply for custom permit if required
• Resolve any issues related to damaged goods, delayed shipments and etc
• Other related ad-hoc duties

Key Requirements:

• Min 1 year of relevant experience in logistic industry
• Bilingual in Mandarin to deal with Mandarin speaking clients and vendors

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities:

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external.
• Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Requirements:

• Minimum Diploma in any field
• Preferably with 2 years of experience in sales support / order fulfilment
• Able to commit to the below working hours

Working hours:

Mon-Fri, 9am to 6pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

Guest Relation Officer

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Near Downtown MRT

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Main Responsibilities

1. Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.
2. Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification
3. Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals
4. Prepare operational and maintenance schedule as per MIS
5. Work closely and collaborate with the customer support team to ensure customer satisfaction.
6. Identify potential upselling opportunities at client site during regular or ad-hoc maintenance
7. Remote monitoring of the system operation and performance and reach site if any emergency.
8. Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.
9. Working with a team and deliver the work within the planned schedule.
10. Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.
11. Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

1. Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent
2. Electrical or Mechanical troubleshooting experience would be advantageous
3. HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment
4. Strong communication and analytical skills.

About the Role:

As the After Sales Service Manager, you will be responsible for leading the After Sales Service team in achieving company goals and ensuring that business objectives are met. This includes overseeing service delivery, customer satisfaction, service processes, and operating profits.

Key Responsibilities:

• Lead and manage the Aftersales Service team to meet company objectives, KPIs, and service standards.
• Achieve monthly service turnover and operating profit targets by effectively managing car intake and operating expenses.
• Monitor and maintain the quality of service and repairs, ensuring compliance with Principal’s standards.
• Ensure workshop efficiency, productivity, and utilization through daily time analysis reports.
• Oversee recruitment and deployment of staff to ensure optimal daily operations.
• Ensure compliance with government regulations, including workplace health and safety.
• Maintain and manage service centre processes, software, and equipment to meet retail standards.
• Track and evaluate key performance indicators (KPIs), including service sales turnover, utilization rates, and customer satisfaction (NPS).
• Assess and authorize the purchase of workshop consumables, tools, and equipment as necessary.
• Conduct regular performance reviews and provide coaching, training, and mentoring to staff.
• Streamline work processes and motivate the team to ensure continuous improvement.
• Strengthen customer service processes to maintain high customer satisfaction levels.
• Conduct weekly and monthly meetings with key personnel to review performance and implement corrective actions.
• Foster strong relationships with internal and external stakeholders to meet business objectives.
• Maintain industry knowledge by monitoring market trends and competitor activities.
• Develop team spirit and ensure that all staff understand the company’s direction and goals.
• Manage warranty structures and procedures in accordance with company regulations and ensure the implementation of product campaigns.

Job Requirements:

• Broad understanding of the automotive industry.
• Minimum 5 years of experience in a premium automotive brand.
• At least 5 years of management experience.
• Deep knowledge of the After Sales discipline, including service, bodyshop, parts, pre-delivery, trade sales, and customer service.
• Strong understanding of the relationship between Principal/Importer and retailers.
• Expertise in KPIs and cross-functional business drivers.
• Aggressive, forward-thinking with a focus on performance and goals.
• Excellent communication and presentation skills.
• Creative with strong conceptualization and idea-generation abilities.
• Strong negotiation and influencing skills.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Position: CS Executive (1 year contract) - (with potential for renewal)

Starting Salary: $3000 - $4,000

Working Days: 5 days (Mon - Fri)

Working Timing: 8:30am – 5:30pm

Working Location: North Bridge Road 179094

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description

1. Provide overall support in operations, such as office/sales/inventories admin duties.

2. Handle inbound inquiries and feedback to customers via phone, walk in, emails and social media platform.

3. Assist and co-ordinate in online events, on-site training/exhibitions, etc.

4. Preparing the event and monitoring/increase the number of sign-up rates.

5. Assists in reminder and follow up.

6. Assist in setting up of rooms for event and zoom call.

7. Maintain customer records by updating account information.

8. Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.

9. Processing order, sales invoice, and admin filing.

10. To support any ad-hoc project assigned by Management.

5 working days per week, you may require covering weekend events, training or exhibitions.

You are entilted weekend allowance and Sales Commission!

Requirement:

● Proven work experience as a sales and marketing executive.

● Knowledge of modern marketing techniques.

● High-level communication and networking skills.

● A passion for sales.

● Understanding of commercial trends and marketing strategies.

● Strong communication skills and interpersonal skills.

● Good command of English (written and spoken).

● Good Personality, self- motivated & Independent

● Must be Computer literate (Microsoft office, PowerPoint, Words and Excel)

● Ability to work well under pressure, hands on and self-starter.

● Able to muti-tasks and work in a fast-paced environment.

Mon-Fri: 830am-6pm

- No experience required, but must willing to learn

- Able to troubleshoot, repair PCB board.

- Willing to go customer site to repair alarm system

- May need to work OT on Sat if requirement

Job Requirement.

- Nitec in Engineering

- Good interpersonal & communication skill

- Team player with positive attitude

- Class 3 driving license is an added advantage, not a must

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270