Total 4,355 Manager customer service manager job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements:

• A bachelor's degree in business, administration, or related field.
• Previous sales and management experience may be advantageous.
• Strong industry knowledge.
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

- Maintaining of Front of House cleanliness

- Preparation of drinks

- Managing inventories

- Ensuring adequate stock level for drinks and desserts

- Customer service management

- Managing service staff including recruitment and training

- Creating and maintaining SOPs for Front of House processes

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider.

The day-to-day

• Serve as the main focal point for customer needs and requirements for all aspects of the Viasat system and service to deliver and grow the accounts
• Manage day to day relationship and lead multiple weekly calls across all levels of customer leadership, as well as leading Quarterly Reviews and Executive Reviews
• Manage Viasat system delivery from concept to purchase order, certification, delivery and installation on aircraft, through to post-installation and aftermarket support for the life of the customer needs
• Develop and deliver on key strategic and revenue growth objectives in collaboration with leadership, targeting both short and long term goals
• Manage a globally dispersed, cross-functional, matrix organization of engineers, developers, operations, logistics and field support as part of the customer program
• Develop, maintain, and distribute standard project management deliverables, including implementation plan, project schedule with milestones, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
• Build and grow relationship across multiple airline functional areas to establish position as a trusted advisor to the customer
• Be a problem solver that leads by finding solutions and de-escalating issues internally and externally
• Full P&L responsibility with monthly reporting to Segment President
• Lead negotiation with customer covering service agreement, amendments, change orders, pricing, etc.

What you'll need

• Significant of Customer facing Account Management / Customer Success Management experience in a technology-oriented organization
• Ability to live in and / or frequently travel to Asia Pacific region
• Excellent interpersonal skills and ability to communicate effectively with both technical and nontechnical internal and external stakeholders
• Strong program management and organizational skills with the ability to work on and track multiple projects simultaneously
• Demonstrated ability to think creatively and strategically when implementing products and solving problems
• Proficient in productivity applications such as Excel and Project
• English language fluency

What will help you on the job

• Previous airline, IFEC supplier or OEM experience
• Business development experience
• Software and hardware development oversight experience
• Demonstrable negotiating and influencing skills
• Exposure to Salesforce related platforms

EEO statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?

Do you take ownership, embrace challenges, and love problem-solving?

Karooooo is one of the largest vehicle telematics companies globally with over 2 millions active users and growing fast. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, while operating with a startup culture. We are looking for a Service Delivery Manager for our Singapore operations including local Customer Support and Field Service Delivery.

Responsibilities

• Manage the after-sales team by setting service standards and ensuring KPIs are met
• Ensure strong and clear coordination between departments for minimal resolution times
• Continually devise and monitor operational processes for optimal service delivery, customer satisfaction and productivity
• Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectations
• Resolve managerial level customer grievances or special requests
• Weekly/monthly reporting for management review.
• Demonstrate a high level of leadership skills and provide necessary training and guidance to the after-sales service team’s staff to achieve full competencies and the highest brand image possible.

Requirements

• Diploma/Bachelor Degree in Business with outstanding academic performance
• Minimum of 5 years’ experience in Customer Service within automotive aftermarket or SAAS industry, experience in a similar industry is an added advantage;
• Excellent written and verbal communication skills
• Proficient in English
• Good leadership and management skills with strong problem-solving competency and an out-of-box approach in providing solutions.

Join Our Team: Drive Digital Transformation in the Singapore Government

The Government Digital Products team is spearheading the digital transformation of the Singapore government. We design and develop software applications that enable government agencies to better serve the people of Singapore. We're looking for a highly motivated and outgoing individual to join our team as a Client Engagement Manager.

About the Role

As a Customer Success Manager, you will play a crucial role in driving the adoption of our digital products among government agencies. Your primary objective will be to cultivate relationships with stakeholders, build a community, and promote the successful use of our products.

Responsibilities

• Engage agencies independently to drive adoption and successful use of our products
• Develop and execute marketing and outreach campaigns to build awareness
• Organize workshops, events, and webinars to deepen understanding and identify potential leads
• Act on leads to understand customer needs and advise on product solutions
• Develop and maintain resources for agencies to learn about our software
• Drive customer success by providing advice on product usage
• Collate user feedback and work with the product team to shape the product roadmap

Requirements for Success

• Minimum 5 years of experience in business development, account management, or client engagement
• Excellent public speaking and workshop facilitation skills
• Confident in engaging and cultivating relationships with clients
• Proficient in English with excellent communication and interpersonal skills
• Ability to thrive in a fast-paced and agile environment
• Experience in engagement management for public service products is a plus
• Experience in CRM, CMS, digital marketing, events planning, copywriting, and graphics design is also a plus

What We Offer

• Opportunity to drive digital transformation in the Singapore government
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Chance to work with a driven and excellence-valuing team

Responsibilities:

• Supervise the Service Delivery Managers and other resources within the security services team
• Prepare and deliver the service and maintenance proposal during bids
• Formalize service requirements, cost of ownership and integrated logistic support of the Solution
• Define the architecture/organization of the service and the associated service infrastructure
• Allocate service requirements to the various actors of the organization for support
• Validate the Service Deployment Readiness
• Validate the Obsolescence Management Plan
• Responsible for the resources to deliver the services
• Ensure that the teams meet all the Service Level Agreement (SLA)

Requirements:

• A bachelor's degree in IT/Computer/Engineering Discipline
• Preferably more than 10 years of work experience in maintenance of Critical System with SLA in the management capacity
• Experience in execution of ITSM processes in an organization
• Experience in operation transition planning from project phase into maintenance phase
• Experience in managing a group of more than 20 service support staffs and sub-contractors
• Experience in delivering ILS requirements in project phase
• Good understanding of Logistic Support Analysis such as Maintenance Engineering Analysis (MEA) and Level of Repair Analysis (LORA)
• Good understanding of System Reliability, Availability and Maintainability (RAM) programme
• Experience in the System Testing, Commissioning and Warranty support
• Strong interpersonal skills, ability to effectively communicate with peers and customers on all levels
• Ability to effectively prioritize and execute tasks in an occasionally high-pressure environment
• Organized and motivated individual with good written and oral communication skills
• Good technical knowledge of Windows Server, Linux, VMware, Databases, Storage, Networking, Cybersecurity, Communication Systems will be an advantage
• Any professional certifications such as PMP/IPMA, ITIL, CCNA, etc. will be also an advantage

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

In a challenging and multicultural environment, we seek a senior project management manager to manage the Project management (PM) team and to drive the complex programs/projects, part of the control tower section.

Mission: by mobilizing and managing project teams and contributors, you will conduct projects from inception to completion, to reach the project goals in terms of quality, planning and budget.

Within an international environment, you will have to liaise with all kind of stakeholders and align your resources to the target set together with the business in order to meet the bank objectives.

Main responsibilities

§ Manage the list of CIB IT projects, collaborating with leadership across the departments and prioritize projects based on the business need.

§ Direct the work of Project managers and provides managerial oversight for multiple projects

§ Act as point of escalation for the Project management team.

§ Create and develop a governance structure for efficient stakeholder management

§ Promote the project management service

§ Develops organizational project management capabilities through training, coaching, and individual meetings/discussions

§ Develop strategy for control and governance structures to ensure desired outcomes across the projects

§ Monitor and analyse project metrics and to propose improvements and cost savings for future projects

§ Ensure successful delivery of all projects against cost, time, scope, quality and security measures

§ Operate autonomously and handle large scale APAC/EMEA regional IT projects by understanding local regulations.

§ Clarify the needs of the client and translate them into rigorous requirement lists

§ Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues

§ Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact

§ Define, measure and report project KPI with right level of information

§ Identify right resource within teams and constitute / coordinate project team members

§ Report or escalate any important risk and issues to Sponsor and local management for appropriate action

§ Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal

§ Communicate to Sponsor any change with right level of information and manage to get his approval

§ Follow, report budget actual/forecast to project stakeholders and local management

§ Set relevant control in place to ensure that what has been delivered meets requirements validated

§ Manage and document the project hand over with production teams

§ Continuously improve project management toolkits and methodologies

Qualifications and Profile

This position requires a minimum of 8 years of relevant experiences, ideally in a CIB banking environment.

§ Leadership

§ Excellent team management skills

§ Strong ability to understand the big picture

§ Ability to drill down complex issues to simple comprehensible terms

§ Demonstrated skill to work across functions, regions and cultures

§ Excellent problem solving and conflict resolution skillset

§ Strong communication with wide variety of individuals at all executive levels

§ Ability to Influence and motivate

Functional

§ Expertise in project cycle management and methodology

§ Ability to anticipate and manage risks

§ Hands on knowledge and understanding of Infrastructure main components

§ Strong project management experience with ability to work on multiple projects at the same time

§ PMP or other certification would be a plus

Technical

§ Experience in dealing with detailed IT Architecture in banking industry.

§ Practical knowledge in Network, Security, Data Center, Windows, Linux, Aix, VMware, Citrix, SAN, Kubernetes and Middleware components.

§ Exposure working with DevOps & Cloud technologies.

§ Familiarity in handling Cyber Security and regulatory projects.

§ Strong experience in working with tools like MS Project, Excel, PowerPoint, Word, and Visio.

§ Understanding of software development will be a plus

Other Professional Skills and Mindset

§ High organizational skills including time management

§ Excellent verbal and written communication across all levels of the organization

§ Team player mindset

§ Able to cope with multiple technologies, environment and teams, with high pressure

§ Good influencing, negotiation, conflict resolution and data analysis skills

• Must have over 3 years of experience in manage TCM SPA
• Responsibility to sales and service performances
• Can work under fast-paced and passions to serve customers under any conditions
• Willing to work during weekend and public holidays
• Weekday off, must follow the working schedule
• Should have good customer service skills to put clients at ease
• Sensitivity and understanding towards your clients' needs
• The ability to work well with your hands for giving treatments
• Excellent verbal communication skills to explain treatments
• To be thorough and pay attention to detail
• Have experience with beauty therapies and good knowledge of skin and body care products

Overseeing a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

You will be responsible for overseeing and coordinating the maintenance operations of Caritas Agape Village building and maintenance of facilities.

Your primary focus will be on ensuring the efficient and effective functioning of all building systems, including electrical, mechanical, and safety components.

You will lead a team of maintenance personnel, providing direction, training, and guidance to ensure optimal performance.

To collaborate, facilitate, and coordinate events held at Caritas Agape Village with the Program and Membership Team

Facility Maintenance Oversight:

• Supervise and coordinate the day-to-day maintenance activities of the building.

• Ensure the proper functioning of all building systems and equipment.

Preventive Maintenance Planning:

• Develop and implement preventive maintenance schedules to extend the life of equipment and reduce unexpected breakdowns.

• Conduct routine inspections to identify potential issues and address them proactively.

Regulatory Compliance:

• Ensure compliance with building codes, safety regulations, and other relevant standards.

• Stay informed about changes in regulations and implement necessary adjustments.

Vendor Management:

• Collaborate with external contractors and vendors for specialized repairs and services.

• Negotiate contracts, oversee work quality, and ensure timely completion of projects.

Budget Management:

• Develop and manage the maintenance budget including sinking fund and optimizing resource utilization.

• Monitor expenses and identify cost-effective solutions without compromising quality.

Team Leadership:

• Lead, mentor, and develop a team of maintenance staff.

• Foster a positive and collaborative work environment, encouraging skill development and continuous improvement.

Emergency Response Planning:

• Develop and implement emergency response plans and procedures.

• Coordinate with relevant stakeholders to ensure a prompt and effective response to unforeseen events.

Record Keeping and Reporting:

• Maintain accurate records of maintenance activities, inspections, and repairs.

• Generate regular reports to track performance metrics and identify areas for improvement.

Energy Management:

• Implement energy-efficient practices to reduce operational costs and environmental impact.

Building Security and Safety:

• Ensure the implementation of security measures and safety protocols within the building.

Space Management:

• Optimize the use of space within the building, ensuring efficient layouts and functionality.

Project Management:

• Oversee and manage major maintenance projects, renovations, and facility upgrades.

Communication and Coordination:

• Communicate effectively with stakeholders, tenants, and relevant agencies.

• Coordinate and collaborate with other departments and teams as needed.

Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.

Work Experience:

Minimum 5 – 10 years of proven experience in managing operations within either a social work, Voluntary Welfare Organization (VWO), or non-profit organization.

Educational Background:

Possession of a general degree, providing a solid foundation for the role.

Availability:

Willing and able to work on weekends and public holidays, demonstrating flexibility and commitment to the organization's mission.

The beauty company urgently recruitment manager•

At least 3 years working experience as a beautician is preferred •

A monthly salary of $8000 to $12000 • Singapore citizen or PR preferred ·

Work Address: •Blk263 Serangoon Central Drive #01-69 Singapore 550263 hours:10pm-8pm Contact number:90535038

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

· Operations management - Oversee day-to-day shop operations, including staff scheduling, managing appointments, and ensuring a smooth customer flow

· Staff supervision and training - Hiring, training and managing therapists, and ensuring the team meet quality and service standards

· Customer service - Maintaining high levels of customer satisfaction by ensuring clients receive excellent service, addressing complaints or concerns and implementing measures to address feedback

· Inventory and supplies management - Managing stock levels of supplies, and overseeing ordering and tracking to maintain sufficient inventory

· Health and safety compliance - Ensuring the team follows health, safety and hygiene standards. This includes staff training on sanitation protocols and equipment maintenance

Job Description: Lead, Supervise and manage Operational teams in Singapore Improve processes, policies and procedures, monitor and audit compliances.
Establish work task, accountability and deliverables
Monitor performance and implement improvements
Strategic input, Liaison with top management and assist in the development of strategic plans for operational activity.
Implement and manage operational plans

Job Requirements:Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management or equivalent.

Working experience in the related field is required for this position.
Critical thinking and problem solving skills, planning and organizing, self initiative and good time management
Decision making skills, persuasive and ability to influence, lead and high stress tolerance. The incumbent must be able to travel regionally on short notice if necessary.

please indicate your expected remuneration and notice period in your resume. We regret that only shortlisted candidates will be notified.Thank you for applying.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Work Responsibilities

* Greet customer and good persona skill

* Assist customer in purchases and make recommendations, if necessary

* Maintain a clean , organized , and comfortable

* Be attentive to customers , providing answer to question

* Keeping up to date with special promotion

* Receive , stock and maintain inventories

* Restock low stock merchandise and ensure products are properly displayed at all times

* Assist with inventory counts and placement of new products

* Report discrepancies and problems

* Handle customers complaints

Requirements

* Secondary education / A level or higher qualification

* Good communication and strong interpersonal skill

* Good team player

* Service oriented and excellent service attitude

* Work with passion, zest, energy and professionalism

* Training will be provided

The beauty company urgently recruitment manager• At least 3 years working experience as a beautician is preferred • A monthly salary of $8000 to $12000 • Singapore citizen or PR preferred ·

Work Address: • address Blk 442 Clementi Ave 3 #01-109

Singapore 120442 hours:10pm-8pm

Contact number:90535038

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Our client is transforming the coaching industry by empowering career coaches to grow their businesses and amplify their impact. Acting as both consultants and a vibrant community, they are dedicated to supporting coaches in transforming lives and driving meaningful change. Their mission is bold: to help 1 billion people unlock their potential by improving access to career opportunities. With an ambitious vision and an ever-growing list of initiatives, our client is redefining what’s possible in the world of coaching and career development.

Role Description:

We're looking for an Operations Manager who can turn ideas into a well-oiled machine. If you can juggle flaming torches while riding a unicycle, you're on the right track (side note, if you can actually do this – we’ll book you as the performer for our next team retreat).

Responsibilities

• Be the Swiss Army Knife: One day you're optimizing the hiring funnel, the next you're planning a team retreat in Bali. Boredom is not in our vocabulary.
• Event Planning Extraordinaire: Think you can organize a 30-person mastermind event on the beach? Challenge accepted.
• Talent Hunter: Find us the Top 1% of talent in the world to join our mission.
• Startup Surfer: Ride the waves of ambiguity like a pro. If you need your day planned5 years in advance, you might want to check if Google is hiring.

Some Examples of Projects You Will Lead

• Scale Our Dream Team: Build and run a hiring machine that'll take us from a team of 5 to a team of 50 to a team of 500 (you enjoy the challenge, right?).
• Event Management: Design and execute three member retreats per year. We're talking about “I can't believe this is a business trip” level experiences in places like Bali and Tulum. You'll be in charge of finding Instagram-worthy venues, negotiating with vendors, and creating unforgettable experiences for our members.
• Project Management: Work across multiple teams to coordinate efforts. For example, if we were going to launch a training course and needed someone to be the coordinator between the content that the Coaching team produces, the management of video editors to make sure they get the edited videos on time, and the marketing team to promote the training course, you would be the point person.
• Systems Optimization: Create and optimize processes that'll make our operations run like a well-oiled machine.
• Growth Opportunities: Work with our CEO to discover partnerships and acquisition opportunities that'll take Purple Circle to the next level.

Requirements

• Experience: Proven background as a project manager, recruiter, or operationsmanager.
• Problem-Solver Extraordinaire: You’re resourceful, solutions-focused, and yourmotto is “I’ll figure it out.”
• Spreadsheet Wizardry: You can transform data into a masterpiece of organizationand clarity.
• Chaos Coordinator: You thrive on creating order out of chaos and are comfortablehandling complex challenges.
• Feedback-Friendly: Open to receiving and giving constructive feedback in a direct,growth-oriented culture.
• Self-Starter: You’re proactive and don’t require constant guidance to get the jobdone.
• People-Focused: Comfortable and effective in people-facing roles, includinginterviewing vendors, community members, and potential hires.
• Flexibility: Willingness to work hard and adapt to a fast-paced environment,including occasional weekends when necessary.
• Global Adventurer: Must have a valid passport and be excited about attendingweek-long, company-hosted events in destinations like Bali, Phuket, or Tulum every four months (all expenses covered).