Total 28,626 Manager customer service manager job vacancies in Singapore

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Candidate should have prior experience in satellite or telecommunication equipment and services.
• Must have experience managing partners across the APAC region.
• Capable of managing existing accounts while also expanding into new markets.
• Willing to travel frequently within Southeast Asia for 3 to 4 days at a time.
• Looking for a young and dynamic individual to drive sales growth, develop strategic partnerships, and shape the company’s sales strategy.
• Should focus on building a strong client network and maintaining key customer relationships within the organization.

Requirements:

• Bachelor’s Degree in Marine Engineering or related field.
• 3 years of sales experience in the maritime industry is essential.
• Strong customer service skills and the ability to communicate effectively internally and externally are necessary.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software is highly desirable.
• A proven track record of meeting deadlines through initiative and a proactive approach is required.

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Job Description

• Provide regulatory advisory on MAS’ requirements.
• Perform gap analysis on new/revised MAS’ requirements.
• Maintain and review policies/procedures managed by Compliance team.
• Review marketing materials from a regulatory perspective.
• Review policies/procedures submitted by other teams.
• Design and perform compliance review.
• RNF
• Assign and maintain training records.
• Prepare periodic compliance reports to Head Office.
• Disseminate MAS’ update to Management and relevant teams.
• Participate or support regulatory or business projects involving Compliance team.
• Ad hoc tasks as assigned by Team Head.

Requirement

• Minimum 5 years of relevant regulatory compliance experience within a Banking environment
• Comprehensive knowledge of business standards, policies and procedures in a Banking environment (Private Banking is a plus).
• Well versed in Banking Act, Securities and Futures Act (SFA) and Financial Advisers Act (FAA) advisory
• Excellent communication and presentation skills, with the ability to interact with our Head Office colleagues in Taiwan

Company Description (https://www.karieragroup.com.sg/)

Kariera Group is a dynamic corporate group operating in the European and Asian markets, with a vision to become a global organization that provides end-to-end talent acquisition solutions to help employers find, hire and onboard great talent, and helps job seekers build new skills and progressive careers as the modern world of work changes. Kariera Group offerings in Singapore includes niche portals BrightSparks, BrightMinds and JobsCentral Learning as well as career portal JobsCentral. Kariera Group Singapore also provides a holistic suite of recruitment softwares, Employer Branding Solutions and Executive Search that helps facilitate an end-to-end ecosystem.

Role Description

This is a full-time on-site role for an Account Manager at Kariera Group in Singapore. The Account Manager will be responsible for hunting new business, managing existing client accounts, building strong relationships, understanding client needs, and providing exceptional customer service on a day-to-day basis. This role will be focused on selling Brightsparks ( https://brightsparks.com.sg/) products and services to Govt, Large MNCs and Overseas Universities.

Responsibilities:

1. Prospecting and Lead Generation:

• Proactively identify and engage potential customers through diverse channels.
• Conduct comprehensive market research to pinpoint new leads and foster business growth.

2. Client Acquisition and Sales:

• Present and advocate for our products/services to prospective clients.
• Develop and sustain a robust sales pipeline to consistently achieve and surpass sales targets.
• Clearly communicate the value proposition of our offerings and negotiate terms to successfully close deals.

3. Account Management and Relationship Building:

• Establish and sustain strong relationships with existing clients.
• Comprehend clients' needs and objectives to provide customized solutions, maximizing client satisfaction.
• Collaborate with cross-functional teams to ensure client needs are met and projects are executed seamlessly.

4. Cross-selling and Upselling:

• Identify opportunities to upsell and cross-sell additional products or services to existing clients.
• Educate clients on new features or offerings that align with their evolving business objectives.

5. Sales Reporting and Analysis:

• Maintain meticulous records of sales activities, customer interactions, and ongoing deals.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Requirements:

Education:

• Minimum Diploma in Business, Marketing, or a related field.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

As an advocate for lifelong learning for Lifelong Learning Institute Pte Ltd (LLI), you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. In partnership with Community Development Councils, you play an active role in creating awareness of SkillsFuture and guiding individuals to use SkillsFuture resources in skills upgrading and career planning.

You will be given a portfolio and have the opportunity to be developed in these functions:

Outreach and Engagement

• Develop new partnership opportunities through outreach to the community, organisations and institutions, understanding their needs and cultivating relationships with the partners
• Plan and organise events and activities that engage the community in their lifelong learning and skills upgrading journey
• Work closely with various touchpoints to refer individuals to appropriate agencies and resources that best meet their training and career needs

Training Administration and Conduct Workshops

• Plan and organise physical or virtual SkillsFuture Advice workshops
• Deliver workshops to guide individuals in navigating the labour market, share occupational insights of jobs, training and features of key online portals such as MySkillsFuture and Adapt & Grow
• As part of continuous improvement, you will monitor the effectiveness of the workshops and work on the feedback gathered to improve future workshops and outreach efforts

Requirements

• Tertiary qualifications
• Experience in planning and organising workshops
• Experience in tracking statistics, managing feedback as well as evaluating programme effectiveness will be advantageous
• Possess strong public speaking and presentation skills
• Ability to speak fluently in different languages and local dialects will be advantageous (in order to liaise with the local dialects & multi-lingual speaking associates)
• Knowledge and familiarity with government schemes, programmes, portals and service touch-points will be advantageous
• Ability to interact and manage diverse stakeholders from different levels
• Possess strong interpersonal, communication, marketing and networking skills
• High level of initiative and able to work independently in a fast-paced and dynamic working environment
• Passionate about helping Singaporeans to raise their employability level and advocate lifelong learning
• Experience in outreach or community engagement will be advantageous
• Familiarity with social media platforms, social media engagement, design thinking and marketing will be advantageous
• Able to work on evenings and weekends
• Willing to be stationed at CDC in the west region of Singapore

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

The Business Solution Manager will be part of the Program Management Office (PMO) responsible for initiating, managing, and reporting on Cluster Office related projects and programs in Singapore and European market.

The candidate has to be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.

Responsibilities:

• Manage day-to-day activities in the Program Management Office for related software Development Project In various technologies.
• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.
• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness. Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan. Organize, and support key users’ trainings, workshops, roadshows and events for materials / documentations.
• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements:

• Master’s degree holder with 7-10 years of total working experience including experience working in Europe or knowledge of European markets/regions. Ability to communicate in English and French / German / Spanish fluently to interact with clients and stakeholders.
• Possess knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
• Programme management experience is a must, preferably in managing programs in a large-sized organization operating in a highly complex environment.
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations.

• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Summary

Take full responsibility for Sales and Business Development on Key Accounts within an assigned area to meet sales target.

Job Duties and Responsibilities

• Maintaining and strengthening relationships with key account customers.
• New business and new customer development.
• Managing, interpreting, and coordinating key account customer requirements accurately.
• Be responsible for sales result, including sales revenue, A/R, customer satisfaction etc.
• Draft the strategy for key account sales and service.
• Develop and strengthen the relationship with key account customers.
• Organize sales and service activities aimed at key account customers.
• Prepare integrated sales proposals and quotations globally for multinational customers.
• Build up good and long-term relationships with focused accounts.
• Prepare and conduct product presentations, product demonstrations and participate in marketing and promotional activities.
• Take full responsibility for incorporating customer suggestions for improving current products and services, as well as for considering ideas for new products and services.
• Participate in improving customer satisfaction and cultivate a competitive mindset by identifying and communicating to management the needs and requirements of customers and competitor activities.
• Share products knowledge and gained experience with customers and other employees through knowledge sharing sessions, customer training sessions, etc.
• Work as a team with other colleagues in other divisions, departments, and inter-branch offices.
• Participate and take on additional assignments and projects as required.
• Work closely with regional managers to develop and record applications.
• Compile reports on account progress, goals, and plans for business forecasts.
• Research market demand and competition information.

Requirements

• Bachelor's degree in Engineering (Electrical Engineering) or a related field.
• 5-7 years of work experience as a Sales Engineer/Representative in the sales of electronics components or related industries.

Preferred Skills and Abilities

• Creative, Enthusiastic, hands-on self-starter.
• Proficiency in English.
• Strong Proficiency in MS Office Applications (Word, Excel, PowerPoint)
• Preferably with valid driving license.
• Good Attendance and Self-Motivation.
• Strong negotiation and presentation skills
• Excellent customer service and service-oriented mindset

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Factory Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8 am – 5 pm; Sat, 8 am – 12 pm)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage the day-to-day operations of the factory, including production processes, warehouse, and logistics operations, ensuring efficiency, quality, and timely delivery of products.
• Develop and implement sales strategies to increase revenue for the company, leveraging industry contacts as appropriate.
• Responsible for coordination and control of production processes to maintain yield.
• Develop and implement safety protocols and standards to ensure a safe working environment for all employees.
• Manage the budget for the factory, including the cost of materials, labour, and overhead expenses.
• Train, supervise and manage the factory staff to ensure that all employees are performing their duties effectively and efficiently.
• Keep up to date with industry trends and developments to ensure that the company remains competitive.
• Address areas of non-compliance as and when appropriate in a professional manner.

APPLY NOW!!!

• At least 5 years of relevant experience in managing Central Kitchen operations.
• Strong background in overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Familiar with factory automation and manufacturing technology.
• Working knowledge of MS Office is necessary.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Key Responsibilities：

· Managing the day to day Operations.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the shop through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all stafts to ensure that all business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· At least 1 year above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work long hours.

· Full time position.

This Team Leader will be required to:

• ensure the operation line runs smoothly
• compile and document relevant production information
• motivate team members in daily activities
• observe the current process and recommend improvement measures

This Production Team Leader is expected to:

• work on a 5.5 days work week (Mon-Fri 8.30am to 5.30pm, Sat 8.30am to 1pm)
• communicate and work closely with chinese speaking team
• be able to think critically and solve problems
• be willing to learn all the processes in production and be deployed to any parts of the production floor

Join us if you seek for challenges, are solution oriented, and looking for job stability!

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Reporting to the Programme Lead, the Community Case Manager is key in managing care services for clients and enhancing the capabilities of community carers.

Roles & Responsibilities:

Client Care

• Conduct home visits to assess clients' needs and create personalized care plans.
• Perform psycho-social assessments to recommend suitable service linkages.
• Administer nursing procedures (e.g., monitoring vital signs) in home settings, ensuring safe and efficient use of resources.
• Educate patients and caregivers to improve health outcomes and self-care.
• Collaborate with external healthcare partners to coordinate seamless care.
• Maintain accurate visit logs and client documentation.

Team Leadership & Development

• Lead and support a team of micro-jobbers, overseeing skill development and work scheduling/assignments.
• Provide guidance on job-related tasks and address challenges faced by micro-jobbers.
• Attend trainings and case conferences to enhance client care and support for caregivers.

Strategic & Administrative Support

• Collaborate with the Programme Lead to plan, execute and enhance program operations and strategic direction.
• Engage in projects as assigned by supervisors.
• Handle administrative tasks, including data collection and report preparation.
• Ensuring compliance with healthcare regulations and organizational policies.

Candidate Profile:

• Registered Nurse with the Singapore Nursing Board.
• Diploma or degree in Nursing.
• Minimum 3 years of experience, with at least 1 year in community nursing preferred.
• Additional qualifications in social work or case management are advantageous.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Passion for elderly care in community settings.
• Proficient in Microsoft Office.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

About the Role:

We are hiring on behalf of a leading bank for an experienced Operational Risk and Compliance Manager. If you have a solid background in managing risk frameworks, ensuring compliance, and collaborating across functions, this role offers the perfect platform to apply your expertise in a dynamic banking environment.

Roles and Responsibilities

Operational Risk Management

• Develop and maintain the Operational Risk Framework and related policies, covering Third-Party Arrangements, Business Continuity Management (BCM), and Operational Risk Management.

• Ensure compliance with regulatory requirements and Head Office standards.

• Plan, execute, and document BCM tests, report findings, and follow up on required actions.

• Conduct periodic reviews of third-party arrangements to identify and mitigate risks.

• Maintain and update call trees, risk indicators, and matrices for enhanced monitoring.

Compliance

• Conduct regular compliance reviews and gap analyses, addressing non-compliance issues proactively.

• Monitor regulatory changes, providing updates and guidance to relevant teams.

• Manage the AML/CFT framework, including conducting risk assessments and preparing reports.

• Support regulatory inspections and audits, ensuring timely resolution of findings.

Requirements

• Bachelor’s degree in Finance, Risk Management, Business Administration, Law, or a related field.

• At least 5 years of experience in Operational Risk Management and Compliance roles, preferably in the banking industry.

• Strong understanding of relevant risk frameworks and compliance processes.

• Excellent analytical, problem-solving, and communication skills.

• Ability to manage multiple priorities effectively and collaborate with cross-functional teams.

About Us:

GreenLane is a Singapore-based recruiting firm specializing in banking, trading, tech, and other industries. We pride ourselves on connecting exceptional talent with leading organizations.

EA Licence No.: 20C0261 | Registration No.: R23118854

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Responsibilities:

• Perform Spend Analysis to support sourcing strategy and annual plan development
• Study of supply market intelligence (market, vendor, product, commodity)
• Drive cost reduction & procurement strategies, policies and initiatives
• Drive planning processes, alignment of SOP to GPPA and manage capability development
• Conduct tenders in accordance to SOP/GPPA and make recommendations to Committee
• Understand business requirement to identify cost reductions/quality improve/risk/supply trend
• Management of Supplier Classification, Relationship Management and contract
• Work with Stakeholders to manage spend and stay abreast of industry trends & best practices
• Monitor Suppliers to provide internal notifications and develop risk mitigation scenarios
• Analyze past and future demand volumes, inventory trends and current inventory levels
• Drive Procurement Digital Strategy and reductions in Total Cost of Ownership
• Assess and audits of suppliers to evaluate their ethical, social, and environmental standards.
• Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
• Establish metrics and KPIs to evaluate supplier performance in responsible sourcing.
• Evaluate supplier performance, provide feedback and guidance to drive improvement.
• Work with internal to ensure sourcing practices are integrated into procurement processes.
• Conduct training programs to educate employees/suppliers on sourcing practices.
• Promote awareness and understanding of responsible sourcing throughout the organization.
• Prepare reports and metrics to track responsible sourcing performance.
• Collaborating with suppliers and internal to implement best practices, innovative approaches.
• Assess the effectiveness of procurement systems and tools.
• Identify gaps by working with IT and procurement teams to recommend system enhancements
• Managing the roles and permissions assigned to individual users.
• Determine access levels of different users and ensuring individuals or authorities have approval rights.
• Stay abreast of procurement trends and identify process improvement and automation.
• Participate in projects to implement new tools, systems, or process enhancements.

Requirements:

• Degree in any discipline with 8 years of relevance experience
• Knowledge in Contract Managemen/Policy Developmen/Gov, Ctrl & Risk App & Mgmt.
• Knowledge in Procurement Process/Vendor Management

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C18945

Cake Shop Hiring Store Manager

Job scope includes:

Management for all stores staffs, sales, order, stock, cash, cleaning and manual as well as related tasks for all stores for Japanese brand confectionery shop.

New store acquisition, have quota for new store opening, have quota for daily sales.

Japanese speaker preferred as need to communicate with Japan HQ.

Salary $3100/ 54hrs per week incl OT (Training period 2 months )

-6 working days per week -Flexible work hrs incl. OT

-Must be able to work Sat and Sun ,Public Holiday (full timer)

-Public Holidays will get double off Salary will be based on your performance.

-Must be able to travel oversea for business

Benefits: -1 year Bonus (1month)

-Public Holidays will get double off

-Annual Leave; 7days (1st year)

Contact Whats App: 96701765

Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

The target clients for these roles are affluent customers to offer them a range of financial solutions i.e investment products and wealth management solutions.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Our client, a diversified conglomerate, is hiring a skilled professional to assist in driving key strategic initiatives related to talent management, organizational design, and digital transformation. This role offers a unique opportunity to work on various high-impact HR projects within a dynamic and forward-thinking organization.

KEY RESPONSIBILITIES:

Talent Management & Organizational Design:

• Support the Chief, P&O in developing and executing the organization’s talent management and succession planning strategies.
• Continuously assess and integrate best practices, market trends, and emerging HR technologies to enhance talent management initiatives.
• Drive learning and development strategies aligned with business objectives.
• Oversee talent reviews and mobility platforms to ensure the growth and development of talent across the organization.

HR Policies and Employee Life Cycle:

• Co-design and govern HR principles, policies, and procedures covering the entire employee life cycle, including deployment, development, and performance.
• Collaborate with business units to address HR opportunities, risks, and workforce planning to align HR strategies with company goals.
• Support Country P&O and portfolio companies in implementing HR initiatives and solutions.
• Engage with consultants and stakeholders in the review and enhancement of HR processes.

Digitalization Governance:

• Assist in establishing a Digitalization Governance framework to oversee digital initiatives and ensure accountability.
• Support the development and implementation of AI and digital strategies aligned with the company’s objectives.
• Identify and recommend technology solutions that enable digital transformation, including software, data management systems, and communication networks.
• Stay informed on emerging digital trends and technologies to assess their potential impact on the organization.

Reports and Data Analysis:

• Consolidate and analyze key HR-related data to provide insights into organizational performance and trends.
  Prepare reports and perform gap analyses, offering recommendations for improvement and responding to ad-hoc queries from stakeholders.
  Maintain and update the organization’s HR databases and dashboards, ensuring accurate and timely reporting.
  

REQUIREMENTS:

• At least 5 years of experience in HR, talent management, or organizational development.
  Strong understanding of organizational design, HR best practices, and digital transformation.
  Proven ability to work across cross-functional teams and handle complex HR initiatives.
  Excellent communication, analytical, and project management skills.
  

EA License Number: 23C1935 | EA Personnel Number: R1551292

About the Role:

We are hiring on behalf of our esteemed banking client for an Assistant Relationship Manager position in Corporate Banking. This role offers an exciting opportunity to contribute to the success of a dynamic team by managing key client portfolios and supporting relationship management operations.

Responsibilities:

• Manage administrative tasks and respond to client inquiries.

• Maintain and monitor client portfolios.

• Assist the department head with internal reporting and data consolidation.

• Support Relationship Managers in credit and marketing activities, including:

• Account opening and KYC reviews.

• Preparing financial spreadsheets and inputting limits/transactions into systems.

• Monitoring credit conditions, loan drawdown/rollovers, and post-loan operations.

• Ensuring day-to-day operational efficiency.

Requirements:

• Bachelor’s degree in Business, Accounting, Banking and Finance, Economics, or a related discipline.

• Minimum of 2 years of experience in KYC/onboarding for corporate clients.

• Strong verbal communication and interpersonal skills for effective stakeholder management.

About Us:

GreenLane is a Singapore-based recruiting firm specializing in banking, trading, tech, and other industries. We take pride in connecting exceptional talent with leading organizations.

EA Licence No.: 20C0261 | Registration No.: R23118854

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