Total 28,626 Manager customer service manager job vacancies in Singapore

• Global Investment Firm
• Opportunity for growth
• Good learning curve

Our client is a Global Investment firm seeking a Manager, Operational Due Diligence to join the team.

In this role, you will be part of the operational due diligence (ODD) team to conduct assessments for potential investments for the business. You will review the fund manager’s operational processes and identify any gaps, so as to advice the business on decision making processes. This includes on-site visits, reviewing outsource vendors, documentation and reporting.

The ideal candidate should have at least 4-8 years relevant experience within ODD, Internal audit, or fund operations from a fund/investment/asset manager background. Strong communication skills a pre-requisite to work with both internal and external stakeholders, strong analytical skills and ability to thrive in project-based work.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Our client in the Machinery Manufacturing Industry is looking to hire a Account Manager.

• Driving sales growth and meeting profitability targets within the assigned territory by identify new business opportunities and manages both new and existing distributors while leading marketing initiatives to build brand awareness within the assigned regions.
• Identify and convert new business opportunities, preparing persuasive sales presentations and proposals.
• Develop and execute targeted sales plans to meet revenue and growth goals.
• Analyze customer needs and trends, recommending Tennant products and services to meet those needs.
• Train and support distributor staff in sales techniques, territory management, and customer service.
• Monitor market coverage, suggesting distributor additions, replacements, or deletions as necessary.
• Provide regular updates on market conditions, distributor development, and competitive activity to management.
• Track competitor activities and adjust strategies to maintain a competitive edge.
• Ensure comprehensive product knowledge and compliance with company policies and procedures.
• Collaborate with the marketing team on promotional activities and provide exceptional customer service.

Requirements:

• Degree
• Mininum 6 years experience in B2B or driving sales through channels (distributors) within SEA
• Experience in developing key accounts in vertical markets (Hospitality, Hospital, Airlines, Logistics, Real Estate, F&B etc)
• P&L experience an added advantage but not a must
• Strong teaching skills with experience in teaching sales and technical knowledge regarding industrial products.
• Hands-on experience and willing to perform on products.
• Demonstrates strong interpersonal and written communication skills.
• Able to travel domestically and internationally

We regret that only shortlisted candidate will be notified.

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Ensuring a company is operating securely and effectively
• Administering employee-related services such as payroll, training, and benefits
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Driving growth in B2B payments with new customers is amongst our highest priorities and greatest opportunities. Deepening our participation in commercial payment flows and B2B accounts payables is essential to realizing our ambitions in capturing these new payments flows. Mastercard is creating a new global business development team to drive our expansion into business-to-business payments in the Multinational corporate segment, solving for their payment needs across the procurement cycle with current and future platforms and products across a wide region of countries in AP.

Responsibilities

Working in direct collaboration with our Account Management colleagues that manage/own customer relationships, the B2B Regional & Global product teams, Data & Services and other cross functional teams, the successful candidate will:

• Grow, maintain, convert, and track a healthy pipeline of Multinational/B2B opportunities with focus on shared service centers of MN companies.

• Where it is optimal, undertake Direct -to-Corporate (D2C) activities, working directly with Large Market/Multinational corporates and their shared service centers that have significant procurement activity. Assist them in identifying pain points in their procurement processes, articulate solutions that leverage Mastercard platforms & products and have them make the brand decision in favor of Mastercard. Then, in discussion with Regional Business Development Heads, take these prospective MN corporate customers to Issuers/Strategic partners (ERPs, Procure-to-Pay), in a completely agnostic manner and help them make decisions around which partners to shortlist and select.

• Own deal implementation & go-live in partnership with B2B Program Managers where available or directly interface with TAMs to drive implementation of deals.

• Play an active role in global RFPs (both T&E and B2B)

Key Responsibilities:

Assisting Audit Director with below duties:

• Manage full aspects of audit engagements, from planning to wrapping up and presentations of audit findings including timely billing and collections
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times
• Manage and service a portfolio of clients. Act as a major point of contact within the firm for the client together with the partner/director
• Retain, develop, and motivate colleagues in the department, which includes ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• At least an Advanced Diploma/ Degree in Accountancy.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• With at least 6-7 years of relevant work experience from audit or accounting firm.
• Good command of English with excellent written and oral communication skills.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Overview:

We are seeking a highly organized and experienced Renovation Project Manager to oversee and manage the successful completion of renovation projects from inception to completion. This role requires a strong background in construction management, excellent communication skills, and the ability to coordinate multiple aspects of renovation work. The Renovation Project Manager will be responsible for managing timelines, budgets, contractors, and quality assurance for each project.

Key Responsibilities:

• Project Planning & Coordination:Develop detailed project plans, including timelines, budgets, and resource allocation.
  Coordinate with architects, designers, and engineers to ensure project requirements are met.
  Oversee procurement and ordering of materials and equipment.
  
• Budget Management:Manage project budgets and ensure costs are controlled throughout the renovation process.
  Identify potential cost-saving opportunities while maintaining quality standards.
  Approve vendor invoices and ensure timely payments.
  
• Team Management:Supervise and lead project teams, including subcontractors, laborers, and other involved personnel.
  Organize daily operations and allocate tasks effectively.
  Maintain strong working relationships with all project stakeholders.
  
• Compliance & Safety:Ensure that all work complies with local building codes, zoning laws, and safety regulations.
  Monitor safety standards and enforce workplace safety protocols to prevent accidents.
  
• Client Communication & Reporting:Serve as the main point of contact for clients throughout the project lifecycle.
  Provide regular updates on project status, including progress, delays, and issues.
  Ensure client expectations are managed and met.
  
• Quality Control:Monitor the quality of work and ensure that renovations meet or exceed industry standards.
  Conduct site inspections and reviews to ensure project milestones are achieved.
  
• Problem-Solving:Address and resolve any issues or challenges that arise during the project.
  Implement correctiv
  

• Define and manage relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail
• for Sales and Digital Platforms
• Prepare and follow-up on management and planning meetings
• Manage sales planning, operations, and reporting of the Singapore market
• Identifying areas for sales process optimisation and implement such optimisation measures
• Oversee roll-out and training of Porsche digital platforms
• Support the Porsche Singapore Retail team with monthly dealer steering meetings and daily operations

• Bachelor’s Degree in IT, Economics, Business Engineering, Business Administration, Accounting or other relevant degrees
• Proficiency in MS Office, especially Excel plus AI tools
• Strong organisation, presentation, written and spoken English, communication, and reporting skills
• Reliable, able to work independently, and possesses leadership skills
• Willing to work in a multicultural environment and to travel on a flexible schedule depending on business needs

Position Overview

The In-Room Dining Manager is responsible for developing and maintaining the highest standard of quality in presentation, supervision and control of in-room dining service. The individual is a role model for the colleagues by providing sound advice, guidance and morale building and follow up tasks as assigned.

The Role

In-Room Dining Operations

• Provide overall leadership and management for In-Room Dining
• Analyze periodic revenue and cost reports, monitor actuals against budgets and provide commentaries and action plans to remain on track
• Attend departmental meetings, line-ups and other training as scheduled
• Manage the operations with the assistance of the F&B Supervisors
• Hold briefing with colleagues for each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate
• Be aware of clientele mix, seasonal periods and festivities and make recommendation to management for competitive analysis and budgeting purposes
• Provide guest with an enjoyable and expertly served in-room dining experience

Drive Service and Operational Excellence

• Handle guest complaints by following the procedures and ensuring guest satisfaction
• Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation
• Analyze guests' feedback to ascertain guest service delivery gaps
• Ensure compliance with hotel policies and procedures, including safety and security protocols

Manage Team

• Manage the human resources in the department to attract and retain employees
• Review talent capability and develop high potential employees for the department
• Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps
• Support and actively participate in the planning and execution of the hotel's overall staff development and retention efforts

Talent Profile

• Minimum Diploma education or equivalent
• 7 years of supervisory experience at luxury hotels/resorts
• Prior experience in managing a team in luxury hotels/resorts
• Possess Singapore's Food Safety Certification

Exciting Opportunity: Join Our Dynamic Team as a Human Resources & Content Specialist!

Location: Potong Pasir / Chinatown | Work Hours: Monday – Friday, 10 AM – 7 PM | Salary: $4000 - $6000 + Attractive Benefits

We’re looking for an enthusiastic and creative individual to be an integral part of our vibrant team! If you have a passion for both Human Resources and Social Media, this is the perfect opportunity for you to grow and make a real impact in a thriving organization.

What You’ll Be Doing:

• Full-Cycle Recruitment: You’ll take charge of the entire recruitment process – from writing engaging job ads to conducting interviews and making selections that help build our dream team.
• Seamless Onboarding: Lead the way by ensuring new employees feel welcomed and equipped for success with smooth onboarding and integration processes.
• Supportive Employee Development: Assist with performance appraisals and offer guidance on benefits – helping employees grow and succeed at every stage of their journey with us.
• Training & Growth: Play a pivotal role in shaping the future of our team by managing training and development programs.
• Addressing Employee Concerns: Be a trusted point of contact for employees, handling complaints and grievances with professionalism and care.
• HR Administration: Assist with payroll, benefits administration, and keeping employee records organized and up to date.
• Creative Content Creation: Bring your creative flair to the table by producing compelling content for social media platforms (Facebook, Instagram, TikTok, LinkedIn, and more!). Work with the marketing team to plan and execute exciting content strategies, product launches, and promotional events.

Why Join Us?

• Inspiring Work Culture: We believe in a culture of openness, collaboration, and innovation where your voice matters and your ideas are valued.
• Learning & Growth: Whether it’s through professional development programs or exciting challenges, there’s always room to learn and grow with us.
• Attractive Benefits: Competitive salary package, comprehensive benefits, and a supportive work environment that promotes work-life balance.

What We’re Looking For:

• Education: Diploma in Human Resources, Business Administration, or a related field.
• Experience: Proven work experience in recruitment and HR roles. Experience in live stream content creation is a plus.
• Skills: Knowledge of office management systems and HR procedures, strong communication skills, and proficiency in social media platforms.

If you're passionate about both people and content, this role offers the perfect blend! You’ll not only contribute to a positive and dynamic work environment but also get the opportunity to explore your creativity by managing exciting social media content. It’s a role that’s both rewarding and fun, offering variety and endless opportunities to grow

1. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.
2. 
   
3. Job Description
4. 1. In Charge of daily restaurant operations (Hall and Kitchen);
5. 2. Involve in Schedule planning and Sales opening and closing
6. 3. Provide excellent customer service to our guests;
7. 4. Respond efficiently to customer complaints;
8. 5. Responsible in ensuring smooth operating of the restaurant;
9. 
   
10. Job Requirements
11. 1. Team player and willingness to learn;
12. 2. Good soft skills and management skills
13. 3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;
14. 4. Mature and positive attitude;
15. 5. Able to commit on weekends and public holiday;
16. 6. Able to accept split shift
17. 7. Singaporean or Singaporean PR only
18. 
    

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Duties and Responsibilities

• Plan, implement, and monitor sustainable initiatives to enhance environmental performance across organizational development and operations, ensuring alignment with overall sustainability objectives.
• Ensure compliance with environmental regulations by preparing and submitting accurate and timely reports, while maintaining updated records.
• Develop and track environmental performance metrics, including energy efficiency, resource conservation, and other sustainability-related KPIs, and prepare regular progress reports.
• Lead projects that advance sustainability objectives, such as renewable energy integration, biodiversity conservation, or emissions reduction initiatives, ensuring alignment with broader environmental goals.
• Collaborate with internal departments and external stakeholders to embed sustainability principles in organizational policies, including procurement, operations, and corporate strategies.

Requirements

• Bachelor’s degree in Environmental Science, Sustainability, Environmental Engineering, Resource Management, or a related field.
• At least 3 years of experience in environmental planning, regulatory compliance, or managing sustainability projects (fresh graduates with strong qualifications considered).
• Familiarity with regulatory frameworks and experience in analyzing and reporting on environmental performance metrics (e.g., energy use, emissions, resource efficiency).
• Proficiency in tools and software for environmental data management and reporting, including Excel and sustainability platforms.
• Strong communication and project management skills, coupled with a passion for advancing environmental sustainability and a proactive approach to challenges.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Position: Accounts & Admin Manager

About Us: Join NETWORK COURIER, a leading company dedicated to excellence Services. We are looking for a detail-oriented Accounts & Admin Manager to ensure the seamless operation of our financial and administrative functions.

Job Responsibilities:

• Financial Management:
  • Oversee full sets of accounts including Accounts Payable, Receivable, and General Ledger.
  • Manage month-end and year-end financial closings and prepare financial statements, budgets, forecasts, and cash flow reports.
  • Ensure statutory compliance with local tax laws (GST, corporate tax, etc.) and liaise with auditors and tax agents.
• Administrative Management:
  • Supervise day-to-day office operations and ensure the implementation and adherence to office policies.
  • Manage HR functions including payroll processing, employee records, and leave management.
  • Oversee procurement and inventory management of office supplies and equipment.
• Team Leadership and Process Improvement:
  • Lead the finance and admin team to achieve operational excellence.
  • Initiate and drive process improvements to increase efficiency and accuracy in financial and administrative tasks.

Qualifications:

• Diploma or Degree in Accounting, Finance, or related field. CPA or ACCA certification is highly desirable.
• Minimum of 2 years' experience in financial and administrative management.
• Strong proficiency in MS Office and familiarity with accounting software (e.g., QuickBooks, Xero).
• Exceptional analytical, organizational, and multitasking skills.
• Excellent communication skills and the ability to develop professional relationships.

Why Join Us:

• Be a part of a growing company with a supportive and collaborative culture.
• Enjoy opportunities for professional growth and development.
• Competitive salary and benefits package.

Application Process: Interested candidates should send their resume via ( Whatsapp Only no calls - 82556895 ) with the subject line "Application for Accounts & Admin Manager.

More than an Assistant Manager, I share the philosophy of total wellness and make a difference to the team under me.

As our Assistant Manager, you play a crucial role in overseeing our daily operations while working hand in hand with our Branch Manager to achieve our monthly sales targets. We are seeking driven, independent and customer-oriented individuals who have a strong inclination to lead, train and motivate your team to achieve their personal targets. Join us and be part of a dynamic and upbeat team that will value add your learning and growth as an Assistant Manager!

Your contributions to our joint success:

• Assist the Branch Manager and manage the day-to-day operations and sales of the outlet
• Accountable for all staff performances and training (e.g. Customer Service, Sales, etc.)
• Assist in ensuring proper appointment records
• Manage staff training, schedule staff roster & conduct weekly staff meeting
• Ability to motivate all staff

What does it take to be a Assistant Manager

• Results and service oriented
• Self-motivated and independent
• Excellent leadership and interpersonal skills
• Willing to work retail hours (5 working days per week)

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities
• Training will be provided

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.'

Interested candidates are welcome to submit a detailed resume, including expected salary. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

Job Summary

We are seeking a dynamic and experienced Sales and Marketing Manager with a strong background in real estate to join our team. The ideal candidate will be responsible for developing and implementing comprehensive sales and marketing strategies to promote our real estate projects and drive sales growth. This role requires a combination of strategic thinking, creative problem-solving, and effective leadership to achieve our Group’s business objectives.

Job Description

• Develop and execute strategic sales and marketing plans to achieve sales targets and maximise revenue for our real estate projects.
• Identify target markets and demographics, conduct market research, and analyse market trends, pricing strategies, competitors’ sales and marketing activities, to tailor to our overall sales & marketing strategies accordingly.
• Stay up-to-date with industry best practices, emerging trends, and technologies to continuously improve sales and marketing effectiveness.
• Collaborate with cross-functional teams including sales, design, and development to ensure alignment of marketing efforts with project objectives.
• Create compelling marketing materials such as brochures, presentations, advertisements, and digital content to showcase properties and attract potential buyers.
• Oversee digital marketing initiatives including website development, social media campaigns, email marketing, and online advertising to generate leads and engage with customers.
• Lead and mentor a growing team of sales and marketing professionals, providing guidance, training, and support to foster their professional growth and performance.
• Manage and nurture relationships with existing clients, real estate agents, brokers, and other industry professionals to drive referrals and repeat business.
• Monitor sales performance metrics, track progress against targets, and prepare regular reports for management review.
• Formulate pricing strategies as well as execute marketing plans and activities that are in line with the overall sales & marketing plan.
• Oversee product sales launch matters, which included sales gallery, liaising with marketing agencies, monitoring of progress of sales, handle after-sales administration, implementation of sales documents, monitor and manage expenditures against the approved budget.

Requirements

• Bachelor's degree in Real Estate, Marketing, Business Administration, or a related field.
• Proven track record of success in sales and marketing roles of at least 7 years of experience in a managerial or leadership capacity, within the real estate industry.
• Strong understanding of real estate market dynamics, property development processes, and sales cycles.
• Excellent communication skills with the ability to articulate complex ideas clearly and persuasively.
• Strategic thinker with a creative mindset and a keen eye for detail.
• Demonstrated leadership ability with experience managing and motivating teams to achieve results.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple projects simultaneously.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Passion for real estate and a commitment to delivering exceptional customer experiences.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

As part of our recruiting process, interested candidates are to complete an application through our careers website at: https://www.pwc.com/sg/en/careers.html

Responsibilities

• Work in a team setting on advisory assignments and ensuring its completion within a stipulated timeline
• Support and manage project administrative activities (risk management, drafting of engagement letters, billing etc)
• Support and participate in proposal, marketing, research and business development activities, which includes developing and maintaining strong relationships with client contacts
• Manage and liaise with colleagues from different lines of service within PwC Myanmar, PwC Singapore and our PwC global network of firms
• Coach, guide and motivate junior team members by engaging effectively and providing feedback through regular communication and timely appraisal

Successful candidates can expect to:

• be actively involved in valuation and other transaction advisory assignments in Myanmar and Singapore
• gain technical skills and exposure in a wide range of valuation and other transaction advisory assignments
• receive requisite training and coaching from the Myanmar team and the Singapore team

Requirements

• Recognized Degree in any discipline and/or relevant Post Graduate/Professional Qualification in Accounting, Economics and Finance
• ACCA, CA or CFA qualification is an added advantage
• Demonstrate strong accounting for finance knowledge with a keen interest in valuations
• Possess 5 to 8 years of working experience in a client-facing role. Relevant experience in M&A and valuations is an added advantage
• Highly proficient in English with excellent written and verbal communications: Able to write clearly and succinctly in a variety of communication settings and styles (e.g. report-writing)
• Strong communication and inter-personal skills to interact effectively with clients and colleagues
• Strong business acumen with keen interest in businesses and how policies, trends, practices, information affects businesses and organizations
• Self-starters, meticulous and highly motivated to work on tight deadlines and work hours if necessary
• Good team player and able to work individually or in a team-setting under tight deadlines

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

What You’ll Do

As a leading contributor within the practice, this senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.

You will:

• Be a Consultant/Delivery Manager and have extensive NetSuite ERP implementation/optimization expertise
• Analyze business needs to help ensure the Oracle NetSuite solution meets the customer’s objectives by combining leading practices, product knowledge, and business acumen
• Resolve complex customer issues by recommending and delivering solutions
• Work closely with the rest of the customer success team by quickly assessing client needs, developing innovative plans to solve their problems and implementing these plans to the client's satisfaction
• Have a passion for business and the associated Cloud technologies, as well as advanced analytical problem-solving skills, applied to help clients find creative ways to run their businesses more effectively

Other responsibilities include:

• Leading the optimisation aspects of engagement(s) ensuring high quality solutions within constraints of time and customer prioritisations.
• Providing direction and mentoring to project teams, and effectively influencing customer leadership on key decisions.
• Being responsible for managing clients in post go-live environments.
• Being adept at managing the delivery of NetSuite application functionality.
• Working with technical and performance experts at NetSuite to get the best outcomes for your Customer.

Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. In this role, you will often be working under pressure, working with several customers simultaneously and striving to meet customer expectations.

Ideally with 7+ years NetSuite hands on implementation/optimization experience. Your 7+ years consulting experience with other ERP solutions is a definite plus. The role is located in Singapore, with the ability to travel up to 15%.

• Global leader
• Strong track record of internal mobility opportunities

About Our Client

We are a global player with expanding footprints in APAC. The company is well-known for its investments in innovation; utilising cutting edge technology and insights to optimize supply chain operations. They are now looking for a newly created FP&A Manager to support the growing business needs.

Job Description

Reporting to the Head of FP&A, you will be managing the full spectrum of financial planning & analysis functions for Singapore. You will be responsible for the end-to-end planning activities for the business line including all revenue reporting, monthly operating reviews and annual operating process, budgeting and forecasting and SG&A analysis. You will partner with respective country finance director and market leaders in tracking of performance and effectiveness; putting forth recommendations to improve profitability. As the company is constantly looking at initiatives to improve efficiency and productivity, you will support on regional projects to streamline processes and improve internal controls.

The Successful Applicant

Ideally, you possess a degree in Accounting/Finance from a reputable university with at least 7 years of relevant working experience preferably in a fast-paced environment and Big 4 exposure. A self-motivated team player, you possess excellent problem solving and interpersonal skills and the ability to articulate issues and work with the different departments in the organisation. You should thrive well in a growing business and unstructured environment, with the ability to adapt to changes easily.

What's on Offer

The successful candidate can expect a stable and rewarding career with strong career developmental opportunities.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-082024-6507848

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: East

Fast expanding Indian Gourmet Kathi Kebab Roll chain is looking for outlet captains / outlet group captains to lead expansion.

Key responsibilities for selected outlet / outlets will be to look after all operations, customer service, cashier & POS management, inventory managemnt, scheduling management, food quality management, food preparation, supply management.

Looking for young, dynamic and customer focused people to lead and grow with us. Ideally having prior experience in F&B (front & back of house), fluent in English and having a mindset of service. Fluency in another language (Chinese, Tamil, Bahasa) will be a plus.

Job Description

• Industry/ Organization Type: F&B

• Position Title: Outlet manager & Chef/ Chain Outlet Manager and Chef

• Working Location: 3 alternative locations

• Working Hours: 6 Days a week, 10.30 am-10 pm, Weekly once off

• Salary Package: SG$6800-8200

• Duration: Permanent Role

Key Responsibilities

• Complete responsibility for outlet

• Order collection and POS system management

• Food production as per provided SOP

• Ensuring every SOP is exactly followed by outlet team

• Online order execution as per instruction

• Inventory management

• Cash management and detailed sales reporting

• Event execution, as per demand

• Staff management for outlet

• Maintain all equipment at outlet at top condition

• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.

• Any other ad hoc duties required

Candidate must have

• Complete familiarity with Indian cuisine and spices.

• Graduate degree

• 2-6 years’ experience in an Indian F&B set up

• Willingness to work 6 days a week, 10.30 am-10 pm, with scheduled breaks in the day

• Competence with MS Office

• Competent with budgeting and basic accounting

Company Description

Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences effortlessly on our end-to-end travel platform that is both engaging and interactive. We are developing a Generative AI-powered travel platform that revolutionizes the way people plan and book their trips. Our platform generates personalized itineraries for flights, hotels, and activities in real-time, all powered by AI and integrates seamless live bookings and payments. We are based in Singapore and value innovation, creativity, and customer satisfaction.

Overview

We are looking for a motivated and versatile Product & UX Manager to join our team and play a pivotal role in shaping exceptional user experiences while driving the success of our product roadmap.

As a Product & UX Manager of Alola, you will act as the bridge between design, development, and business strategy. You’ll lead the user experience (UX) design process while managing the product lifecycle, ensuring the delivery of user-centric, scalable, and impactful products tailored to travellers needs. This hybrid role demands a mix of creative design thinking, product management expertise, and the ability to collaborate effectively with cross-functional teams.

On the technical side, you will work closely with AI engineers, and front-end developers to create a seamless, intuitive, and immersive travel experience that encourages exploration and personalization. On the creative side, you will collaborate with the marketing team to design user experience elements that reflect marketing campaigns and brand values, ensuring consistency across marketing channels and the platform that enhance customers’ usage and drive business growth.

Key Responsibilities

Product Management:

• Define and prioritize the product roadmap aligned with business goals and customer needs.
• Write clear product requirements and user stories, ensuring technical feasibility and clarity for the development team.
• Collaborate with stakeholders to prioritize features and work closely with development team to ensure seamless integration of these user-friendly features
• Manage the product lifecycle from concept to launch, ensuring timely delivery and high quality.
• Act as the main point of contact for cross-functional teams, ensuring alignment between design, development, marketing, and sales.

User Experience (UX):

• Conduct user research, interviews, and usability testing to gather insights into customer needs and pain points during trip planning, booking and post travel experiences.
• Create wireframes, prototypes, and user flows to visualize and test design concepts to enhance customer journeys.
• Collaborate with developers to ensure consistent and seamless user experiences.
• Analyze user feedback and behavioral data to optimize product usability.

Strategic Leadership:

• Identify market trends, competitor strategies, and opportunities to drive product innovation.
• Advocate for user-first design while aligning with business goals such as increasing conversions and customer retention.
• Advocate for the customer’s voice in all stages of product development.
• Set success metrics and track product performance post-launch.

Requirements

• Minimum 5+ years of experience in Product Management and UI/UX Design.

• Strong proficiency in wireframing and prototyping tools such as Figma, Sketch, Adobe XD, or InVision.

• Familiarity with Agile methodologies and product management tools such as Jira, Trello or Asana.

• Strong understanding of customer journey mapping and customers pain points.

• Exceptional analytical skills and the ability to translate insights into actionable plans.

• Experience working with front-end developers to translate designs to life.

• Familiarity with interactive design patterns and user-centered design processes.

• Experience conducting usability tests, gathering user feedback, and iterating on designs.

• Excellent communication skills for collaborating across teams and with external stakeholders.

• Ability to work in a fast-paced, start-up environment.

• Experience in the travel industry or e-commerce platforms will be added advantage.

Benefits

• Competitive salary and performance bonuses

• Role based in Singapore, with remote flexibility in a hybrid work environment

• Opportunities for continuous learning and professional development

• Access to cutting-edge technologies and industry-leading tool