Total 68,899 Manager customer service manager job vacancies in Singapore

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

*Seeking for an Assistant Relationship Manager with minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team.

JOB RESPONSIBILITIES

• Assist the Corporate Banker's coverage and managing of the clients
• Conduct credit analysis, write credit papers and reports
• Perform credit reviews for the bank’s client
• Liaise with customers on any queries
• Monitor the bank’s loan portfolio
• Assist in the funding operations
• Ensure proper KYC and documentation
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is a rapidly expanding e-commerce company renowned in the wedding and party industry, boasting a substantial following across various digital platforms.

Job Info:

• Salary: Basic up to $8000 + AWS + VB
• Working Hour: Monday - Friday, 9am - 6pm
• Location: Raffles City

Job Scopes:

• Influencer Marketing Campaigns: Develop and execute influencer marketing campaigns across social media and offline channels
• Collaboration with Creative Team: Work closely with the in-house Creative team to drive impactful results across all social channels
• Industry Relationships: Establish and nurture relationships with key industry partners on social platforms
• Talent Identification: Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven approach to include nano, micro, macro influencers, and content creators
• Community Expansion: Expand and nurture the existing influencer community, strengthening relationships through day-to-day communication via email, phone, text, etc
• Relationship Management: Maintain and create new talent relationships through mailings, gifting, and outreach, ensuring alignment and transparency
• Performance Targets: Exceed targets in revenue, engagement, messaging, and follower growth by collaborating with social, communications, and editorial teams
• Budget Management: Manage influencer marketing forecasts, budgets, and optimizations based on business needs
• KPI Measurement: Measure the success of social media activations through KPIs and forecasting
• Influencer Calendar: Develop and manage an Influencer calendar to leverage across all social channels
• Trend Monitoring: Stay informed on pop culture, social media, influencer trends, emerging technologies, and platform updates

Job Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Responsibilities:

• Team Leadership & Supervision:Lead, manage, and mentor a team to achieve business objectives.
  Foster a positive and motivating work environment to improve productivity.
  Conduct regular team meetings to communicate objectives and provide guidance.
  
• Strategic Planning & Goal Setting:Develop and implement strategies aligned with company goals.
  Set specific, measurable, attainable, relevant, and time-bound (SMART) goals for the team.
  Monitor progress and make necessary adjustments to stay on track.
  
• Performance Management:Monitor and evaluate employee performance; provide constructive feedback.
  Conduct performance reviews and implement training programs as needed.
  Address and resolve any performance-related issues or team conflicts.
  
• Operations Management:Oversee day-to-day operations and ensure workflow efficiency.
  Ensure compliance with company policies, standards, and legal requirements.
  Coordinate resources, including staffing and materials, to meet deadlines.

Job Requirements:

1. Educational Background:Bachelor's degree in Business Administration, Management, or a related field. (Master’s degree is a plus)
   
2. Experience:Minimum of 3-5 years of management or supervisory experience.
   Proven track record of successfully leading teams and achieving targets.
   Experience in [industry-specific] operations is preferred.
   
3. Skills & Competencies:Leadership: Strong ability to lead, inspire, and motivate teams to achieve goals.
   Communication: Excellent verbal and written communication skills to clearly convey instructions and feedback.
   Problem-Solving: Demonstrated ability to analyze issues, develop solutions, and make sound decisions.
   
   

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills.

ROLES AND RESPONSIBILITIES

1. Assist the CFO to engage and manage the finance function for regional sites, with the support of a finance executive.
2. Work closely with the Country Finance Managers (CFMs) of the respective countries to ensure that country finance teams deliver to the expectation of HQ finance.
3. Ensure that the countries meet the management & regulatory deadlines – reporting, audit, filing annual returns, tax filing, GST, etc.
4. Rollout & implement the group corporate governance policy to the sites.
5. Strengthen the finance team by providing support, training, help, and engagement with the CFM.
6. Perform monthly reviews of the financial reports and performance of the countries. Give inputs to the countries for improvements.
7. Setup of new sites in the region.
8. Perform audit of the region (compliance to Corporate Governance Policy).
9. Deal with any regional issues – foreign exchange, tax, transfer pricing agreements, management fees, etc.
10. Put in place a master documentation of the policies and procedures governing the countries in the region and ensure consistency of practice among different sites/countries in the region.
11. Engage with the wider finance team to come up with best practices for the whole group.
12. Implement these practices in all sites.
13. Ensure that all initiatives from HQ are adopted by the region.
14. Perform business analysis for specific business units.
15. Support exercises including budgeting, cost cutting, etc.
16. Perform other job related duties as and when requested by superior.

JOB REQUIREMENTS

1. Degree or equivalent in Accounting / Finance / ACCA
2. At least 5 years of experience in Accounting / Financial Reporting for countries in the Asia Pacific region
3. Able to work independently with high attention to details.Tact and ability to interact with staff and management at all levels in order to achieve mutually acceptable resolution of incidents
4. Require determination to succeed in the implementation of processes in the face of some reluctant parties

Job Responsibilities

Reporting to the Executive Director, the primary responsibilities of this role are:

- Participate in the development and implementation of programmes for SCAL's SME companies

- Work with and bring onboard member companies to participate in the programmes

- Collaborate with partners to enable projects, which includes planning, implementation and delivering targetsand outcome

- Help engender transformation, innovation and continuous improvement mindset

- Provide advisory services to members, and will involve in organising and designing survey vehicles such as focus groups, interviews to assess members engagement, ochange readiness or other issues

- Conduct statistical analysis on data collected, interpret findings and present insights that provide meaningful feedback for decision-making and action

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Inside Sales management

· Establish clear department goals & objectives (define KPIs)

· Monitor, manage and improve KPI Metrics (sales, quotation and order throughput times,

customer satisfaction, hit rate ...)

· Continuous improvement of processes, procedures & work instructions

· Ensure compliance with internal control system measures

· Recognize and organize procedural and policy gaps and fix them pro-actively

· Incorporate a 24-7 customer service attitude

· Measure and improve individual inside sales performance (responsiveness, accuracy, sales, & efficiency)

· Coordinate and manage interactions with other departments (i.e. IT, Accounting, Engineering, Product

Management, Business Development etc.)

· Coordinate priorities with Engineering and Operations

· Coordinate and manage interactions with other group companies (i.e. Headquarters, STAHL HMI, India, etc.)

· Manage implementation and refine pricing policies

Business Development process

· Manage the business generation process (quotations, follow up, technical support, sales leads ...) for the SEA ,

Australia and Japanese market

· Implement comprehensive quotation proposals (technical advantages - customer benefits)

· Manage communications with External Sales team

· Clearly define Customer requirements & goals at the beginning of quotation process (Secure Customer

answers to engineering basic project questions upfront) in coordination with the External Sales team.

· Develop “opportunity ownership mentality”

· Initiate and manage proactive selling activities (Target customers with low sales, new customers, new & key

product promotions ...)

· Manage price negotiations in line with applicable rules and regulations.

· Manage customer complaint log and issue corrective and preventive actions

· Obtain Customer feedback through surveys, meetings & teleconferences

· Establish business improvement ideas and lean management

Order handling process

· Monitor and deliver on deadlines when necessary.

· Manage and charge for change orders.

· Manage quick turnaround of errors, mistakes & customer requests.

· Handle and coordinate RMAs (Return Material Authorization’s).

Developing the team

· Coach & train Internal Sales team members on efficient processes and policies

· Build technically competent Internal Sales team (Product, Applications & Customer Value) through coaching

and training.

· Coach and train on selling skills (selling basics, cross selling, etc.)

· Coach and train on proactive and effective customer service that builds strong & lasting customer

relationships.

Education and/or Experience Requirements

· Bachelor of Science degree in Electrical/Electronic or Instrumentation Engineering or Technology/Bachelor of

Engineering / Bachelor of Arts Business Administration

· Minimum of (5) years’ experience with proven Customer Service track record.

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily accessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Recruitment:

• Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
• Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
• Find external candidates to complement the hotel's workforce in compliance with local labor laws.
• Monitor the number of recruits to ensure it aligns with business needs.
• Prepare monthly statistics related to manpower, turnover, etc.

Compensation:

• Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
• Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
• Oversee and manage the annual performance appraisal process.
• Administer fringe benefits for different staff categories according to HR policies and procedures.
• Gather and compile relevant statistical reports on manpower and labor costs.
• Assist in compiling data for the Human Resource Budget.
• Maintain an efficient HR system to provide timely and updated information to management and departments.

Employee Relations:

• Offer counseling services to help staff perform their jobs more effectively.
• Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
• Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
• Assist in creating and updating HR policies and procedures.
• Review existing HR policies and practices and explore the feasibility of standardization.
• Interpret hotel policies to key personnel and ensure strict compliance.
• Approve part-time and overtime requisitions for departments.
• Establish an effective communication system between the hotel and employees.

Industrial Relations:

• Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
• Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
• Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
• Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
• Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
• Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.

Training:

• Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
• Monitor training expenses to ensure they stay within budget.
• Prepare monthly and yearly reports on training activities.
• Oversee the maintenance of training records and ensure they are updated regularly.

Welfare:

• Promote a healthy work environment through sports and recreational activities.
• Ensure the maintenance of staff facilities to create a motivating environment.
• Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
• Ensure all notices are displayed on the staff canteen notice board.
• Assist employees with welfare-related matters.
• Manage medical costs and ensure adequate insurance coverage.
• Perform any other duties as assigned by management.

Performance Management:

• Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.

Career Management, Succession Planning & Outplacement:

• Work with top management to:Identify high-potential associates.
  Develop career programs for key employees to support the company’s growth.
  Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Well-versed in MS Office Applications.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Key Account Manager (Sales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage the channel strategy by identifying/building/maintaining connections with key management stakeholders and new partners.
• Drive profitable growth and market share growth within the partner network, enhancing sales performance and revenue.
• Present and create/bring awareness of the organisation’s products portfolio.
• Identify opportunities for broader engagement within client organizations and subsidiaries.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years of relevant sales experience.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Scopes:

1. Experienced in Interior Fit-Out / A&A works,
2. Lead and resolve all conflict, manage project documentation, planning, coordinate with sub-contractors,

vendors and liaise with client.
3. Ensure projects deliver on time and with best quality.
4. Understanding of Project Management Procedures and Documentation.
5. Reporting of job progress to management weekly.
6. Cost conscious in management of all activities to increase profitability
7. Attend all project meetings and discussion.

Responsibilities:

1. Assist the Project team in all aspect of project management such as project progress, monitoring, site

supervision, checking of materials and workmanship, control of general workers
2. To carry out coordination and liaisons with all relevant parties.
3. Support Project director to ensure projects are completed on time, within budget, meet all safety standards

and are of highest quality.
4. Responsible for monitoring the daily process and progress at the project site
5. Conduct project site inspection.

Requirements:

1. Related qualification in Interior architecture and decoration3 years of relevant working experience in interior

design fit-out work.
2. Safety Supervisor Certificate or relevant certificate.
3. Good knowledge of Microsoft office skills.
4. Able to work under pressure and meet tight deadline.
5. Possess effective organizational and follow-up skills with emphasis on attention to details.
6. Excellent project & people management skills.
7. Excellent presentation, management and leadership skills.

The Project manager / Business Analyst within the IT team will work closely with

• HO Finance in Europe who is the main sponsor and Product Owner to analyze the requirements and propose solutions
• Asia and Europe Users by Organizing workshops for requirement gathering and UAT
• WMIS teams like Security, Systems & Architecture, Devops teams, and be the main coordinator for your project
• Work with the Source system development team daily to provide requirements and follow up on their delivery
• Prepare project/evolution planning and milestones
• Be the Asset expert and lead in the functional domain area, provide solutions to the Sponsor’s requests, provide impact analysis and drive the implementation. The position is also required to perform follow-up and analysis on the L3 production support topics for the Asset to ensure BAU

Job Scope:

• Project estimation, resource capacity plan, and project actual control
• Develop Project Work plan or WBS for delivery monitoring and control
• Responsible for the project team’s coordination (regular follow-up meetings) and communication with Sponsors (SteerCo preparation & presentation)
• Define milestones with the dependency team and stakeholders
• Conduct workshops and meetings with users and Group Finance to identify project requirements
• Work with users of core banking systems and Finance systems
• Collaborate with the team of multiple divisions and IT teams from the Group to drive the project to completion
• Analyze business requirements and Document Functional Specifications and ensure to obtain sign-off from the Product Owner
• Able to challenge the AS-IS situation and propose solutions
• Participate to the full development lifecycle primarily in requirement gathering design, solution design, construction, SIT, UAT, release, and implementation support
• Work with Solution architects, Application SME’s to design functional solutions and if necessary the development team and Business analyst from other Divisions/Assets for cross-division projects.
• Responsible for managing & reporting functional risks
• Get validation from stakeholders after the UAT
• Full Project governance deliverables
• Project post-go-live support

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 10 years of Management with Business Analysis experience in working on Wealth Management Banking
• Experienced Project Manager and Business analyst in the IT team for at least 10 years deliveringprojects for the following functional domain areas:
• Finance reporting process
• Regulatory reporting
• Credit Counterparty Risk
• Management accounting
• Core banking solutions data flows
• Data quality
• Demonstrable experience in a similar role with Financial Services
• Knowledge and working capability of product life cycle
• Good knowledge and understanding of the information flow and various financial services/bank business functions
• Knowledge of the Accounting/Finance system implementation lifecycle
• Experience working throughout the project life cycle; including analyzing and documenting requirements, workshops, testing, and stakeholder management
• Able to conduct workshops with business teams and challenge the requirements
• Strong critical thinker with problem-solving aptitude
• Excellent written and oral communication skills
• Background from Business analyst and transitioning to PM would be value added
• PMP certified / Scrum certification would be an advantage
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Location: Tanjong Pagar

• Working hours: 08:30 to 17:30 (Monday to Friday)

• Salary: Up to $8,000 (depending on experience)

Compliance Assistant Manager (KYC/CDD, AML, Banking)

The ideal candidate is responsible for ensuring compliance with the operation at the Singapore branch of a Japanese bank. He/she reports directly to the General Manager of the branch.

Job responsibilities:

• Perform KYC/CDD works and AML checks considering priorities and efficiency
• Review our branch's KYC/CDD procedures and AML/CFT manual, taking market practices into account
• Maintain good relationships with the local authorities (mainly MAS) and the audit firms, obtain information on the latest regulations, and share with related people in the organization
• Draft policies and procedures manuals for relevant areas
• Prepare reports for the local authorities and the headquarters in time to meet the deadline
• Regularly monitor the branch operations and make sure they comply with the rules and propose improvements
• Conduct compliance training sessions for branch staff regularly
• Handle legal matters, consult with legal counsel if necessary
• Facilitate smooth communication with other departments

Job Requirements:

• Around 5 years of Banking experience
• Around 3 years of Compliance experience
• Experience as Compliance Manager in Banking or Compliance advisory experience for Banking
• High ability to collect information and grasp the latest MAS regulations timely
• Japanese language skills will be an added advantage in liaising with Japan HQ

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Compliance Assistant Manager (KYC/CDD, AML, Banking)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Our client is a global MNC. They are looking for a Product and Leasing Manager to assist their team for the next phase of their business. They are located in the East– easily accessible.

Responsibility

• Collaborate with management to align product strategies with business goals.
• Lead initiatives to drive portfolio growth and achieve strategic objectives.
• Ensure smooth product execution and efficiency with stakeholders.
• Update guidelines to support growth while balancing risk and reward.
• Drive digitization efforts and adopt best practices.
• Expand networks and channels to increase brand awareness.
• Develop marketing materials to target key segments and boost acquisition.
• Engage partners, SMEs, and manage referral programs for new opportunities.
• Conduct market research and data analysis to guide strategy.
• Provide training to internal and external stakeholders.
• Any ad-hoc duty

Requirement

• Min Diploma or Degree in business
• Min 3-5 years of relevant work experience in Financial Institution
• Knowledge and Experience in ARP, commercial lending, leasing or trade products.
• Knowledge in Microsoft Office, Salesforce,
• Experience in BI tools/Analytical software will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Responsibilities:

• Product Development: Lead the entire product lifecycle, from idea generation to launch, ensuring our products are competitive and exceed market standards.
• Market Insight & Innovation: Gain a thorough understanding of the needs of Requesting Licensees (RLs) and End Users (EUs), identifying gaps and developing innovative solutions that differentiate us in the market.
• Cross-Functional Leadership: Work collaboratively with various teams, including Business Development, Regulatory, Planning, Operations, IT, and Finance, to ensure smooth product delivery and support.
• Regulatory Engagement: Providing insights to navigate ongoing and immediate regulatory issues that necessitate changes to products and processes.
• Performance Monitoring & Optimization: Track product performance and revenue, implementing corrective action plans as needed. Continuously improve features, pricing, and business processes to maintain a competitive advantage.
• Customer-Centric Customization: Interact directly with customers to understand their specific needs, offering customized solutions that enhance customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure that all products and processes adhere to relevant regulatory standards.

Requirements:

• Degree in Business, Engineering, IT, or related disciplines.
• At least 3-5 years of working experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Regional Internal Audit Assistant Manager to be part of their Internal Audit team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities for Regional Internal Audit Assistant Manager:

• Conduct assigned audit tasks as directed by the Head of Group Internal Audit or a delegate.
• Evaluate, document, and test internal controls within business processes to identify opportunities for improvement.
• Prepare detailed work papers that support audit findings and conclusions.
• Confidently communicate audit results to management.
• Draft concise, accurate, and relevant audit reports.
• Offer technical support to junior team members when needed.
• Recommend improvements to audit procedures by integrating data analytics.
• Assist in handling whistle-blower complaints as directed.
• Perform additional audit reviews and tasks as assigned.

Requirements:

• Degree in related field
• Minimum of 5 years' internal audit experience in corporate setting
• Experience in listed company and Certified Internal Auditor is a bonus
• Comfortable with extensive travel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Job Description:

The “Production Security” Domain is part of the Corporate & Institutional Banking Information Technology & Operations of the Bank, it manages all the security solutions.

The SSO team provide identity and access management tooling as a middleware delivery team, supporting authentication and authorisation for both internal and external customers. Using several standardised frameworks, the team maintains and governs access policies and works to deliver technologies to ensure that the right entities have the appropriate access to technology resources.

The jobholder will be part of multi-geographical (presence in 3 regions and 6 locations) and multi-disciplined team, providing support and project delivery for the SSO and Identity Management platforms in the following topics:

• Architecture
• Project Delivery
• Platform Support and Maintenance
• Incident and Problem Management
• Change Management
• General

The candidate will also be well versed with cryptographic notions such as RSA, symmetric and asymmetric encryption, certificates and digital signatures etc.

Main Activities:

Architecture

• To provide architectural expertise thereby driving change and improvement in technology and process.
• To contribute to the development of the SSO and LDAP technology roadmaps.
• To liaise with CIB architecture teams in undertaking architectural reviews.
• To stay abreast of emerging technologies and technology trends.
• To automatize the process to accelerate the delivery time

Project Delivery

• To take responsibility for the delivery of key projects around SSO and LDAP which are aligned to drive significant change within the platform.
• To work with the Application Production Support project managers in defining, designing, documenting and implanting new functionality for existing and new applications.
• To liaise with the Application Developers in low-level diagnosis of on-going issues.
• To provide subject matter expertise on SSO and IDM technologies to all business application teams.
• To act as technology evangelists for the improvement of process and technology in use for the Authentication services

Platform Support and Maintenance

• Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to Infrastructure layers)
• Pro-actively manage the capacity of production applications

Incident and Problem Management

• To work with partner teams to conduct analysis of major and critical incidents.
• To identify tactical or strategic improvements that can be introduced to help reduce the number of on-going incidents within the SSO and LDAP area.

Change Management

• To work within the change management framework adopted to ensure that all changes to the production environment are planned and executed in a controlled manner.
• To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that changes raised are of sufficient standard in terms of technical and planning detail.
• Attending and sharing knowledge / updates in the Weekly Change Control Board Meetings and the Weekly Problem Management Meetings.

General

• Perform pre-assigned tasks to accomplish the function responsible for. The nature of these tasks are Change The Bank or Run The Bank
• Work cooperatively with the other members of the team
• Ensure adherence to processes and procedures
• Request improvement of knowledge (training) when needed
• Apply own initiative, within the levels of acceptable risk
• Whenever in doubt, escalate and seek advice and guidance
• If the nature of the position is user-facing, then all the guidelines and principles of user service mentality and behaviour should be applied
• Escalate risks / issues to the manager of the team
• Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.
• Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.

Job Requirements:

Technical Skills essential for the role include, but not limited to:

• CA Siteminder Web SSO
• SOA security - SAML / WS-Security
• Autoprovisionning tools such as BMC ControlSA, Sailpoint, or Forgerock
• LDAP
• Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO
• oAuth2, OpenIDConnect
• IIS/WCF/WIF, WAS security models
• Infrastructure standards for network load balancers, servers, networks and storage
• Automation mind-set with experience in using tools like Ansible
• Scripting skills using Python/JS or shell
• Application Server : Good exposure in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS
• Proven logical and methodical problem analysis and troubleshooting skills
• Working with an industry recognised service desk and project management toolset

Ivy Tham Yi Ru | R1104692

Recruit Express Pte Ltd | EA No 99C4599