Total 1,939 customer service manager job vacancies in D13 Macpherson, Braddell

DUTIES & RESPONSIBILITIES

· Ensure the smooth running and operations of the outlets

· Oversee new outlet setups and closure of existing outlets

· Conduct orientation and training

· Motivate and train outlet managers, supervisors, and counter staff to be efficient and team-players

· Facilitate compliance with legislative and regulatory requirements

· Foster service innovation

· Identify and establish internal and external stakeholder relationships

· Implement loss/risk prevention

· Lead team with service vision and to implement change

· Manage site/outlet and equipment maintenance updates

· Provide information for management decision making

· Provide quality control for service

· Responsible for general operations of all outlets/kiosk

· Manage operational manpower

· Plan, Implement and enforce all operations SOP

· Ad-hoc projects as required

REQUIREMENTS:

· 2 to 3 years’ experience in F&B retail take away concept; confectionary preferred

· Local Diploma/ Foreign Degree required

· Basic computer literacy including MS Word and Excel

· Action orientated; committed and reliable

· Takes initiative to solve issues or offer alternatives

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

Job Description ：

Lead admin and customer service teams to give strong support to sales department.

Some operation works relate to office operations

Some HR works like recruitment, application, cancellation, and renewal of Work Passes such as WP, SP & EP,

Onboarding and Offboarding etc.

Coordinate with system supplier and government grant application.

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications

• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures

Candidates must be willing to travel to Tuas

5 Day work week

Role:

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Support Senior Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with the Finance Managers to support the Directors and Group Management to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

Requirements:

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

Responsibilities:

To possess excellent knowledge and skills with Local & Overseas Suppliers for cost, quality and quantity (required to travel overseas to monitor purchased goods are in order to our requirement)

In addition have to assist in organising logistics such as sea & airfreight for imports, also to inspect at the loading of goods onto containers.

To carryout inventory, time frame of delivery, proper storage of the goods delivered at the warehouses and keep track of inventory.

Should be a team player & willing to take on additional tasks which are needed in completing the entire transaction for imports.

Should possess excellent command in reading, writing & typing of contracts and must be able to communicate in English. (Additional skills in communicating with national languages of the countries such as Malaysia, India, Srilanka etc will be added advantage).

Working Experience 3 years minimum requirement.

Company willing to provide lucrative salary if the candidate possess excellent knowledge and skills in taking on responsibilities to perform to our expectations.

(1) Job scope

- Responsible for leading and mentoring a team of Audit Associates and Seniors

- Portfolio management and provide audit services to external audit clients

- Manage the quality of audit services, project management and execution including but not limited to planning, fieldwork, review and completion.

- Provide technical guidance to the team and external audit clients.

(2) Qualifications and Pre-requisites

- Relevant degree in accountancy and relevant professional qualifications

- Min of 5 years of relevant experience in external audit and assurance services

- Leadership qualities and team-oriented

- Good technical competency in accounting, corporate tax and auditing standards

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Video Introduction: Gain insights into Durapower through this video by our management team.

The Opportunity: We are actively seeking a Business Development Manager specializing in Energy Storage Systems for maritime industry, you will play a pivotal role in expanding Durapower's footprint in this segment.

Why Durapower? What attracts you to Durapower? We are keen to understand what makes you interested in joining our dynamic team.

Job Description: Sales Manager, Marine

Responsibilities:

• Build and maintain strong partnerships with propulsion system integrators, ship builders and naval architect to facilitate the adoption and integration of energy storage systems in maritime applications.
• Work closely with standard product provider on collaborators in energy storage solutions for hybrid and fully electric ships, ensuring alignment on Durapower’s battery pack product offerings and sales strategies given DNV, BV, Lloyds’ certification.
• Effectively promote and sell battery packs, adhering to distribution agreements and ensuring smooth order facilitation.
• Create and implement sales strategies that integrate the strengths of partners’ solutions and Durapower’s battery packs to meet market demands and revenue targets.
• Oversee relationships with key accounts and distributors, ensuring successful adoption of battery systems and addressing client needs promptly.
• Evaluate market trends and sales performance, providing feedback to all stakeholders to refine strategies and optimize sales outcomes.

Requirements:

• Bachelor’s or Master’s degree in a related field with significant B2B sales experience, ideally within the maritime industry.
• Three to six years of business development experience in the maritime sector
• Essential to have a track record of success and a strong network within the local marine industry with marine propulsion system and marine engine experience
• Experience working with system integrators, managing partnerships with technology providers, and coordinating with distributors.
• Good understanding of market-demand, energy storage systems, battery cells, and distribution practices will be an added advantage.
• Track record of successful client relationship management and achieving sales targets.
• Ability to analyse market trends and sales data to drive strategic decisions.

Responsibilities

• Provide support for Contract Management for new infrastructure's Enhancements and Improvement Projects in Singapore SportsHub's venues.
• Manage and formalised inhouse process known as Variation Enquires (VE) and Supplementary Agreements (SA) - as defined in the FM Novation Agreement (from Project Agreement) with incumbent FM Contractors.
• Work with Project IC to prepare and issue new VE to incumbent FM Contractor - to advise on Cost, Project Schedule, site implications etc.
• Work with Project IC, Legal, Finance and FM Contractor to review on all Contractual, Commercial and Financial matters for new VE prior finalised for endorsement and formalisation to a SA.
• Manage SportSG's incoming Work Request (WR) process between SportSG/SSI/NSAs etc and KASM's BU/Stakeholder.
• Maintain and update Project VE Registry in Dept's Sharepoint (including status & cost).
• Maintain proper e-filing and tracking of documentation in Dept's Sharepoint (as needed).
• Assist in monitoring the deliverables, performance, milestone and work completion of formalised VE work (as needed).
• Attend to incoming/ outgoing correspondences with Stakeholders related to VE, WR and Contracts/Agreement.
• Attend Project Meetings (as needed).
• Attend and update Dept Weekly Report.
• Provide admin support to Pitch Management (as needed)
• Ad-hoc duties as assigned.

Requirements

• Minimum Diploma or Degree in Construction Management or related field, i.e., QS/Construction/Building/Facilities Management
• Minimum 5 years of relevant working experience as a Quantity Surveyor or Contracts Administrator in a Construction/Facilities related industry.
• Familiar with government procurement for Infrastructure projects.
• Experience in infrastructure development for sports or entertainment venues will be an advantage.
• Good working knowledge of construction contract management, project management methodologies and tools.
• Confident and able to work in a fast-paced environment.
• Strong interpersonal, communication and presentation skills.
• Solid organisational abilities with attention to detail and problem-solving skills.

Information

Only shortlisted candidates will be notified.

The level of appointment will depend on the qualifications and experience of the candidate.

Reg No: 96C4864

EA License No: R22110839 PHANG SOON SIANG, ALOYSIUS

Role:

• Regularly engage with equity terminals to assess operational and financial performance, aiming to enhance profitability through improved productivity and efficiency.
• Support the establishment and monitoring of terminals’ KPIs and provide insights on performance gaps.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions.
• Review annual budgets for terminals, including capital expenditure plans, and assist in securing Management approvals.
• Assess current terminal processes to identify improvement opportunities and implement best practices.
• Collaborate across departments to ensure effective management.

Requirements:

• Bachelor’s degree in a relevant field, such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2-3 years of experience in container terminal management preferred.
• Candidates with additional experience may be considered for a higher-level position.
• Strong business judgment and analytical skills.
• Intermediate proficiency in Microsoft Excel and PowerPoint.
• Basic understanding of financial statement analysis and financial modeling.
• Candidates from other industries are encouraged to apply.
• Experience in shipping or marine terminal operations is an advantage.
• Basic understanding of contract structures.

Job Description: Engineering Manager, e-Mobility

Reports to: Engineering Director, R&D, Automotive EV Battery Product
Location: Singapore

Durapower, a global leader in advanced lithium-ion battery solutions based in Singapore, specializes in the design, development, and manufacturing of cutting-edge energy storage systems. Our innovative battery solutions power a wide range of applications, including commercial electric vehicles (EVs) and industrial systems, with a commitment to quality, safety, and sustainability. Backed by strategic investors like Banpu, Durapower leverages its expertise and robust global supply chain to deliver end-to-end solutions.

Key Responsibilities:

• Managing a technical team locally to support China engineering team and Singapore Product team on sizing, designing and developing of battery system solutions for the EV/Marine application and specialty applications.
• Working closely with the Sales / Business Development team on project planning and government project engagements. Professionally engaging potential customers for project opportunities alongside with BD team. Liaising and leading with customer on technical discussion
• Involving and supporting the management team on the execution of key strategic initiatives in the automotive market.
• Act as the primary technical liaison between Durapower’s engineering team and automotive OEMs customers, ensuring seamless integration of Durapower’s battery modules and systems into commercial EV platforms.
• Analyse client specifications to align Durapower’s battery solutions with broader automotive subsystems, including powertrain, ECU, VCU, BMS, and fail-safe systems.
• Technical support to Singapore local project commissioning and aftersales team, as a consultant, for installing, integrating, commission a battery system on customer site. Also provide training of skillsets and knowledge to the project team, to build the capability of the project commissioning and aftersales team.
• Working with the quality team to review and enhance the existing product and testing, to ensure the quality and standards of the product.
• Ensure design validation and compliance with automotive safety and quality standards (e.g., ISO 26262, IATF 16949), guaranteeing the seamless integration of battery systems into commercial EVs.
• Working with the simulation team to analyze the capabilities of the proposed solution, to improve the engineering design and system configuration and integration, thus, to strengthen the mechanical structure as well as prolong the system cycle life.
• Conduct risk assessments, oversee project execution, and coordinate with Durapower’s Suzhou plant for manufacturing, testing, and timely delivery.

Requirements:

• Bachelor’s or Master’s degree in Mechanical Engineering, or Mechatronic, Electrical and Electronic.
• 8–15 years of experience in automotive design and vehicle system integration projects, specifically incorporating EV HV battery solutions.
• Automotive Electrification international standards, eg, UN, ISO, IEC, UL, CE, and etc anadvantage
• Background knowledge on BESS system design, integration, and technical pre-sales and aftersales skills
• Strong understanding of automotive subsystems, including electrical and electronic and software-driven components, along with expertise in international safety and quality standards.
• Owneership of assigned projects from interfacing with customers, technical negotiation/discussion, system design development, comissioning to aftersales.
• Good leadership, interpersonal, and bilingual communication skills (English and Mandarin) to collaborate effectively with international teams.
• Experience working with cross-cultural teams and a willingness to travel to Suzhou, China, as required.

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Glamco Aviation Pte Ltd (Glamco) prides itself as a leading solutions provider for the Aerospace, Commercial, Air & Maritime Traffic Management and Defence & Security industries. Representing Systems OEMS worldwide, we provide services such as program/project management, system engineering and maintenance support to our customers.

We are searching for a Project Manager to be part of our diverse team here in Glamco. Our project managers are a key component of our operations and will support our growing business needs. Responsible for the project and system maintenance life cycle, the selected candidate will ensure superior satisfaction and delivery of our projects to the customer from pre-sales to maintenance and ensure delivery is on time and within budget.

Candidates must show initiative, highly independent, hands-on, aspiration for increase role and responsibilities, and a demonstrated willingness to work in a team.

Job Responsibilities:

Reporting to the Management, the Project Manager will be using their expertise and experience to support both internal Glamco and external Customer projects for our Singapore commercial program. Specific responsibilities but not limited to the following include:

• Manage the project and system maintenance lifecycle from Proposal development to Project Kickoff to Initial Design to Development and Testing to Customer Acceptance Testing and to System Maintenance Program
• Working with the Business Development Team in determining the project scope of work
• Lead, plan, execute, and commission projects according to scope, schedule and within budget including managing resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan.
• Understand the project scope and manage the project progress, budget, cost, resources, schedule and deliverables
• Ensure adherence to project scope and requirements.
• Develop project control and reporting procedures and manage changes in operational plan.
• Undertake project status review meetings among project team members and clients.
• Coach and advise team members to accomplish project goals/deliverables, to meet established schedules, and resolve technical/operational issues.
• Perform additional functions such as system engineering, software testing, procurement, creation of product manuals and project documentation
• Loading of order for hardware/software with Distributors and Partners
• Develop project kickoff slides – sow, times, organizational charts, risks, stakeholders etc.
• Initiate team meetings
• Integrate all stakeholders for workshops, meetings, discussions with the purpose of moving the project forward
• Facilitate project closure and lessons learned
• Accountable to the Director and/or key stakeholdersfor the delivery of project.
• Guide and collaborate with a team of qualified technical staff in the provision of after-sales support and maintenance program including overseeing incidents related to the Technical Team
• Ensure project and maintenance SLA (Service Level Agreement) and customer satisfaction levels are met
• Develop and maintain standard operating procedures (SOP), processes and guidelines
• Research new technologies and solutions in support of the programs
• Any other technical or operations related duties that may be required

Requirements

• Preferably a degree in IT equivalent qualifications or Electrical & Electronic engineering with experience in the SI industry
• Knowledge of or experience with Radar or Radio Frequencies (RF) related products is a must
• Minimum of 5 years working experience in project management related role handling OT and/or IT systems. Experience in public projects is a must.
• Knowledge or experience in networking, firewall, IT systems is a plus point
• PMP is preferred
• Excellent English and Mandarin interpersonal, oral and written communications skills are required
• Hardware, software and technical aptitude
• Strong analytical and critical thinking skills
• Show initiative, self-discipline, excellent judgment, career aspirations for increased role and responsibilities, a demonstrated willingness to work as a team with the ability to work independently
• Willing to learn new technologies and work under pressure
• Willing to travel overseas to support overseas requirements
• Must possess Class 3 Manual driving license
• Singaporean only

☑ MNC - Medical Device & Equipment Manufacturer

☑ Basic $ 2800 - $4000 + Transport Allowances $350 - $1050 + OT + Standby Allowance + Bonus

☑ 5 Days, Flexi Hours - Required to standby once a month

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ Good Benefits & Career Prospect

Responsibilities:

• Install, perform preventive maintenance, and troubleshoot medical imaging equipment.
• Prepare service orders, parts orders, and technical reports.
• Maintain positive relationships with clients.
• Develop troubleshooting and analytical skills.
• Work independently, be a team player, and have a positive attitude.
• Improve technical knowledge through training.

Requirements:

• Diploma in Electronic, Electrical, Mechatronic & Biomedical Engineering
• Strong knowledge in basic electrical/electronic/computer hardware/networking experiences.
• Minimum 1 - 3 years of relevant experience in the medical device industry or in the engineering field.
• Candidates must be comfortable working night shifts.
• Entry-level/ fresh graduates are welcome to apply.
• Willingness to work night shifts.

Remuneration will be commensurate with experience and qualifications.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Roles & Responsibilities

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

The Technical Manager provides technical support and advice to customers and the service team in the region. They work closely with sales, service teams, and customers on training, troubleshooting, maintenance, warranty, and special projects. They proactively engage with customers on pre-sales and post-sales technical queries to assist the sales team in generating revenue. They serve as the primary contact for customers in technical and field service matters, working to resolve their problems. They coordinate closely with the General Manager-Service to efficiently manage service operations.

Key Responsibilities:

• Technical Support: Provide technical support solutions during installation, repair, troubleshooting, testing, and commissioning.
• Product Performance Assessment: Assess product/equipment performance and recommend improvements.
• Customer Interaction: Interact professionally with technical superintendents, owners’ representatives, technical directors, and shipyard personnel.
• Service and Repair Advice: Recommend and advise customers on service and repair matters to support reliable and safe equipment operation.
• Vessel Support: Provide technical solutions to enable safe, continued operation of vessels.
• Technical Report Preparation: Prepare critical technical reports for service/warranty jobs and future submissions.
• Repair Shop Involvement: Participate in repair shop facility matters and maintain professional repair work.
• Outsourcing Management: Review, recommend, and manage outsourcing of repair jobs.
• Skill Development: Learn new skills to become self-sufficient and provide advice for routine repair and service tasks.
• Task Completion: Follow up to complete tasks assigned by the General Manager-Service.

Roles & Responsibilities

The candidate should be able to perform the following:

· Brainstorms new and creative growth and lead acquisition strategies through digital marketing.

· Identifies brand building opportunities and leverage on critical conversion points

· Develop content strategy and distribution, mobilising brand building opportunities on all channels — owned, earned and paid platforms, to reach audience personas

· Builds brand awareness targeted at different consumer funnel stages, drive traffic, engagement, and generate new leads

· Directs and executes all web, social media, SEO/SEM, database marketing, and display advertising campaigns

· Optimises ad spend and performance based on the insights and data

· Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).

· Collaborates with key opinion leaders/ influencers, agencies and other vendor partners.

· Leads a team and supervises external writers, digital and media agencies for SEO and paid marketing activities.

Requirements:

· Bachelor’s degree in marketing or a related field

· Strong experience and proven track record in digital advertising, and SEO

· Chinese language proficiency is a plus

· Proficient with Analytics and inbound marketing

· Proactive, execution-oriented and resourceful

· Driven with strong project management skills

· Working experience with agency will be an added advantage

Only shortlisted candidates will be notified

Responsibilities:

• Manage the full spectrum of sales order process, primarily for local optical shops and online business.
• Track local orders to ensure customer satisfaction and meet company objectives.
• Generate and receive necessary documents for sales orders from local optical shops and online customers, such as sales invoices and packing lists (if needed).
• File all required documents for local sales order .
• Liaise with warehouse personnel to ensure timely and complete fulfillment of local orders.
• Enter local orders into the ERP system and arrange prompt delivery to ensure customer satisfaction.
• Liaise with the warehouse and production planner to ensure the availability of goods for local orders and accurate stock replenishment for optical shops.
• Generate weekly / monthly sales reports for sales and promotion monitoring as required by the management.
• Work closely with the finance department to verify payments for local optical shop and online sales, and follow up on overdue payments from local customers with credit terms to avoid aging debtors.
• Serve as a backup for export shipments by performing simple tasks when the customer service colleague is out of the office.

Requirements:

• Minimum O levels or equivalent.
• Minimum 5 years' of experience in Customer Service.
• Knowledge required for export / import trade regulations; preparation of shipping documents.
• Strong communication skills, both verbal and written.
• Strong documentation preparation knowledge and skills.
• Proficient in MS office software application.
• Highly customer-focused.
• Results-oriented.
• Able to multi task.
• Meticulous attention to detail.

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Job Purpose:

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of M&E EPC and EPCM projects. The Project Manager will be responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control. The ideal candidate will have a strong background in mechanical & electrical engineering and cleanroom construction with a proven track record of delivering complex projects on time and within budget.

Key Responsibilities:

1. Project Planning and Execution:

• Lead the end-to-end management of M&E EPC and EPCM projects, ensuring that all project objectives are met in accordance with contractual agreements and company standards.
  • Develop comprehensive project plans, including scope definition, timelines, resource allocation, risk assessments, and budget estimates.
  • Ensure effective coordination and management of engineering, procurement, construction, and commissioning activities.
  • Monitor and control project progress, implementing corrective actions when necessary to keep the project on track.

2. Budget and Cost Management:

• Manage project budgets, ensuring that all financial targets are met and that costs are controlled.
• Prepare and review financial reports, tracking expenditures, forecasts, and project profitability.
• Ensure effective cost management strategies to optimize project efficiency and profitability.

3. Team Leadership and Coordination:

• Lead and coordinate multidisciplinary teams of engineers, contractors, and subcontractors to ensure the timely delivery of projects.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
• Ensure effective communication between project teams, stakeholders, and senior management to ensure alignment with project goals.

4. Risk Management and Compliance:

• Identify project risks and develop risk mitigation strategies to ensure successful project delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and company policies throughout the project lifecycle.
• Manage project changes, including scope adjustments, contract modifications, and stakeholder expectations.

5. Contract and Stakeholder Management:

• Manage relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful project outcomes.
• Oversee contract negotiations, manage contractual obligations, and ensure all project deliverables are met in line with client expectations.

6. Quality Assurance and Control:

• Implement quality control processes to ensure all project deliverables meet or exceed industry standards and client expectations.
• Conduct regular site inspections to monitor progress, safety compliance, and adherence to project specifications.

7. Project Reporting:

• Prepare and present regular progress reports to senior management, clients, and stakeholders, providing updates on project status, risks, and milestones.
• Maintain accurate project documentation, including schedules, budgets, reports, and contracts

Key Requirements:

• Experience: Minimum 8-10 years of experience in project management within the M&E EPC/EPCM industry, with a proven track record of successfully managing large-scale engineering projects.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. A Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Industry Knowledge: In-depth knowledge of M&E systems, including HVAC, electrical, and mechanical systems, process system, cleanroom system, as well as construction methodologies, codes, and standards.
• Project Management Skills: Strong proficiency in project scheduling, budgeting, risk management, and contract administration. Experience with MS Project or similar project management tools.
• Leadership: Excellent leadership and team management skills, with the ability to motivate and coordinate cross-functional teams.
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate with clients, subcontractors, and team members.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve complex project challenges and deliver high-quality results.
• Mobility: As and when needed.

Competencies:

• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• High level of initiative and a proactive approach to project management.
• Strong negotiation and interpersonal skills.
• Further Training: CSCPM, Managing WAH, Bizsafe L2

Position Summary

The incumbent is to ensure that strategic material planning processes are in place to enable operational and production continuity. Takes a coordinating, lead, working closely with internal and external parties to ensure supply of materials is in place to satisfy production requirements. Able to deliver efficient, effective and flexible solutions to meet production requirements. This role holds people and budgetary management responsibilities and team management.

Job Responsibilities:

• Ensure that material scheduling strategy and processes are in place and work effectively in order to ensure material supply meets production requirements with minimum stock levels, whilst optimizing costs
• Assess volume requirements against planning assumptions
• Manage inventory risk and ensure that contingency plans are in place
• Ensure that professional and consistent materials planning processes are applied across the business
• Lead production team of process/ industrial engineers, supervisors, coordinators and direct staffs
• Overall PIC for production's output and quality/ schedule and upkeeping
• Lead improvement projects for production to improve quality and productivity
• Guide and train production subordinates

Job Requirements:

• Bachelor's Degree in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical), Engineering (Others), Engineering (Mechatronic/Electromechanical) or equivalent.
• Minimum 10 year(s) of working experience in the related field (high mix contract manufacturing) is required for this position.
• Preferably Managers specializing in Manufacturing/Production Operations or equivalent.
• Good leadership and communication skills
• Must be a team player and be to handle work in a fast pace environment

POSITION OVERVIEW:

As a Human Resources Manager, you will be responsible for overseeing a wide range of HR functions, ensuring the smooth and effective management of personnel processes and compliance with regulatory standards. Your diverse set of responsibilities will include payroll processing, leave and claims management, recruitment, policy implementation, performance evaluations, employee engagement, records maintenance, and regulatory compliance.

KEY RESPONSIBILITIES:

Recruitment:

• Maintain sufficient and efficient staffing.
• Conduct periodic compensation review exercises through market research, including salary increments and awards
• Manage full life-cycle recruitment for selected positions without relying on external agencies ie. from developing sourcing strategies, pre-screening, interviewing, negotiating salary offers to facilitating the hiring and on-boarding process (employee account creation, etc.)

Policy and SOP Implementation:

• Stay updated on new MOM policies and standards, and implement new policies and Standard Operating Procedures (SOPs) for staff.
• Drafting and regular updating of employee’s handbook
• Ensure that employees are adhering to the handbook
• Ensure that the company stays updated and is adhering to all MOM legislation
• Be an expert in managing our HR system (Infotech)

Performance Management:

• Develop Key Performance Indicators (KPIs) and evaluation criteria for various positions to enhance appraisal accuracy.
• Explore courses that will be beneficial to employees and send them for training.
• Continuously review and improve existing forms, including interview forms, onboarding forms, and appraisal forms.

Employee Engagement:

• Organise activities for staff gatherings/events to foster a positive and engaging workplace culture.
• Develop employee welfare programs and explore new benefits to stay competitive in the local market.
• Facilitate and organise overseas trips for staff, including the booking of flights and accommodations

Employee Communications:

• Issue various letters to employees, ranging from letters of appointment to letters of termination.
• Ensure effective dissemination of all communications.

Tax Compliance:

• Submit all staff employment income records to IRAS.
• Submit tax clearance for all foreign staff.
• Work with external auditors and provide the necessary documentation for auditing of all entities.

HR Reporting:

• Prepare monthly HR payroll reports to the Finance department for analysis and documentation.
• Generate employee sick leave and vacation reports.

Payroll Processing:

• Efficiently manage the processing of payroll and overtime for all staff members.
• Timely submission of CPF contributions and claims such as government-paid leaves.

Leave and Claims Management:

• Update and track all staff leaves and claims, ensuring accurate and timely records.
• Maintain updated accurate employee records internally and with MOM to ensure compliance.

Work Pass Administration:

• Navigate work pass application procedures and monitor expiries, ensuring timely renewals.

Stocks Management:

• Monitor and maintain stocks of items to be distributed to employees, such as safety boots, uniforms, and stationery.

Onboarding and Offboarding:

• Manage the onboarding and offboarding processes for all local and foreign employees.

Ministry Surveys and Applications:

• Submit and participate in all relevant MOM surveys and applications.

Requirements

Bachelor's degree with at least 2 years of HR experience

In-depth knowledge of local labor law and government benefit grant regulations

Digitally-inclined

Benefits:

Daily staff lunch

Medical claims

Dental claim

Insurance coverage

5 day work week

Location at Tai Seng