Total 1,108 customer service manager job vacancies in D25 Kranji, Woodgrove, Woodlands

Zagro is a Singapore public-limited company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide range of nutrition and protection products for animal health and crop care.

In line with our aggressive growth, we are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool and make a difference to the success and future of our Group.

MANAGER, LABORATORY & NUTRITIONAL SERVICES

Base: Singapore

Job Responsibilities:

Reporting to the CEO of the group, you will be responsible for overseeing the daily operations and strategic development of our commercial laboratory. Your key duties will include but not limited as follow:

1. Strategic Leadership:

• Develop and execute strategic plans for the commercial laboratory in alignment with company goals.

2. Quality Assurance:

• Ensure compliance with industry standards and regulations to maintain the highest quality in laboratory processes.

3. Client Engagement:

• Foster and maintain strong relationships with clients, addressing their needs and ensuring exceptional customer service.

4. Technical Expertise:

• Utilize your technical proficiency to guide laboratory staff, ensuring the implementation of reliable and up-to-date analytical methods.

5. Accreditation Management:

• Manage accreditation processes, particularly with SAC-SINGLAS and ISO/IEC 17025 standards.

6. Project Involvement:

• Take on a crucial role in the planning and execution of laboratory projects.

7. Continuous Improvement:

• Implement and oversee continuous improvement programs and initiatives.
• Proactively identify opportunities for enhancing processes and overall operational efficiency.

8. Routine Reports:

• Provide routine reports to management on the status of laboratory operations.

Job Requirements:

• Degree in Chemistry or relevant field.

• 5 to 10 years of experience in commercial laboratory management.

• Strong knowledge of SAC-SINGLAS and ISO/IEC 17025 standards

• Knowledge on animal feed nutrition will be an advantage.

• Possess strong analytical and problem-solving skills.

• Excellent leadership, communication, and organizational skills.

If you have what it takes, you may forward your resume to [email protected].

Job Title:

Assistant Operations Manager

Occupation: FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

Job Highlights

Great Career Advancement Opportunities
Fast-Paced, with Rapid Growth
Profit Sharing

Job Description

Takagi Ramen is a growing FnB chain with 11 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen.As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.JOB SCOPE (Primary)Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
Cover Ad-hoc Operational Duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Open new outlets from start to finish according to the company’s expansion plans.
Identify any operational issues, propose systematic solutions and execute approved improvements.
Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
Improve Company's Complaints/Compliment (CC) ratio
Work with the management to identify operational inefficiencies to reduce cost and improve profitability.
JOB SCOPE (Secondary)Work with HR department to counsel staff to improve performance, morale and retention.
Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
Assist in other Ad-Hoc operational duties including but not limited to liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Conduct CCTV Compliance Checks and investigate breaches.
Develop and Implement New Menus
WORKING HOURS:6 days a week, 10 hours a day.(Weekly schedule subject to change as per operational requirements)Must work weekends.BENEFITS:Annual bonus and Monthly Profit Sharing
Great career advancement opportunities
Hospitalisation and Surgery Insurance
Annual leave + Compassionate Leave
Paid medical leave
MINIMUM REQUIREMENTS:Ambitious, Positive attitude, Willing to learn
Experience or Keen Interest in FnB / Operations line
Class 3 Manual License
Strong Organisational skills

2. SKILLS
BudgetsMicrosoft OfficeOperational Excellence SurgeryF ood QualityI

● Coordinate office activities and operations to secure efficiency and compliance to company policies● Assist the HR team with general HR administrative work● Manage agendas/travel arrangements/appointments etc. for the management or team● Manage general correspondences and reception duties (guests, letters, packages etc.)● Support office management for the wellbeing of employees● Manage claim verifications and submission of company expenses● Track stocks of office supplies and place orders when necessary● Submit timely reports and prepare presentations/proposals as assigned● Assist colleagues whenever necessary

Proven experience as an office administrator, personal assistant or relevant role● Outstanding communication and interpersonal abilities● Excellent priority management and organizational skills● Familiarity with office management procedures and meticulous in heavy travel management● Good knowledge of MS Office and office management software (if any)● Qualifications in secretarial studies will be an advantage● At least a diploma or degree in office administration or relevant field● Possess the right aptitude and able to communicate and work closely with inter departments, including the department heads and management

Company information

Responsibilities:

· Develop systems design, programming and selection of equipment instrumentation and controls.

• Prepare and review I&C specifications, requirement, drawings, e.g. instrument lists and datasheets/specifications, ICA panels, control valve, process functional description and SLD

· Responsible for Single Line Drawing, Control Schematic drawings, and programming of SCADA/HMI necessary modification of existing programme.

• Participate in the development of P&ID's, package specifications, logic diagrams, cause & effects, control narratives
• Prepare RFQs, technical bid summaries and make purchase recommendations
• Lead and Interface with suppliers, clients, and other engineers on ICA

· Execution of projects.

· Startup, testing, commissioning and troubleshooting of plants

· Preparation and support tender team for tender and proposal activities.

Requirements:

• Degree in Electrical & Electronics / Instrumentation / Automation Engineering.
• Minimum 15 years relevant working experience, preferably with experiences in Instrumentation and Control.
• Knowledge in Instrumentation and Control.
• Knowledge in high end fieldbus communication (eg. profibus, modbus and other high end communication protocol).
• Able to read & understand single line diagram and generate Bill of Materials from single line diagram.
• Knowledge on control, schematics, motor controls and materials take-off.
• Knowledge in Mitsubishi / Siemens / Schneider / Omron PLC software would be an added advantage.
• Those with relevant project management, process design, and service & maintenance experience will be an added advantage.
• Possess good communication and interpersonal skill.
• Highly motivated, driven by excellence and having an eye for details.
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.

An attractive remuneration package, benefits, challenging work environment and excellent career growth in the company would be offered to the successful candidate.

Additional Information

Job Summary:

The Customer Program Administrator is responsible for supporting the Customer Program Manager on the day to day activities which includes the execution of one or more simultaneous products or programs under development and through volume production, and supports day to day customer order fulfilment activities.

Duties and Responsibilities:

General

• Paperwork: pre-acceptance check list, NOC, Documents downloading etc.;
• Set up document filing system and file the sales orders, commercial documents and other paperwork copies;

Order Management

• Maintain sales orders: create, change or cancel sales orders in ERP system and notify the related personnel in a timely manner;
• Shipment coordination: Print Sales Orders, shipment alert to customers, etc.
• Receive and perform necessary analysis against the customer MRP forecast
• Notify the related personnel of the customer forecast demand information in a timely manner.
• Generate various reports (Inventory, consignment reports etc.)

Commercial

• Assist Account Receivable to collect outstanding payment from customers.
• Support and assist with Quotes/costing generation and related requirements
• Work with Cost Accountant to validate costed BOM
• Obtains missing quote information (drawings, specs., other) from Customer’s portal

Knowledge, Skills and Abilities:

• Ability to understand, track, drill-down, and analysis based upon sales data churn out.
• Attention to detail with exceptional organization and follow up skills.
• Good communication skills and ability to interact with internal and external customers.
• Strong computer skills (MS Office suite, particularly Excel) and database (SAP or related ERP at the site) experience.

Educational/Certification Requirement:

• Associates Degree/Diploma or equivalent in technical, business, or financial discipline or equivalent experience

Experience Requirement:

• 1-3 years’ experience in a semiconductor or similar industry
• Good team player and able to perform in fast paced environment
• Ability to work under pressure

PacLab Pte Ltd, based in Singapore, is a distinguished laboratory with SAC-SINGLAS accreditation. We specialize in providing comprehensive microbiology and chemical laboratory testing services to a diverse array of industries, including veterinary, food and beverage, pharmaceutical, and industrial sectors, both locally and globally.

We are now looking for an energetic, driven and highly competent professional who are passionate and committed to join our growing talent pool.

MANAGER, LABORATORY & NUTRITIONAL SERVICES

Base: Singapore

Job Responsibilities:

Reporting to the CEO of the group, you will be responsible for overseeing the daily operations and strategic development of our commercial laboratory. Your key duties will include but not limited as follow:

1. Strategic Leadership:

• Develop and execute strategic plans for the commercial laboratory in alignment with company goals.

2. Quality Assurance:

• Ensure compliance with industry standards and regulations to maintain the highest quality in laboratory processes.

3. Client Engagement:

• Foster and maintain strong relationships with clients, addressing their needs and ensuring exceptional customer service.

4. Technical Expertise:

• Utilize your technical proficiency to guide laboratory staff, ensuring the implementation of reliable and up-to-date analytical methods.

5. Accreditation Management:

• Manage accreditation processes, particularly with SAC-SINGLAS and ISO/IEC 17025 standards.

6. Project Involvement:

• Take on a crucial role in the planning and execution of laboratory projects.

7. Continuous Improvement:

• Implement and oversee continuous improvement programs and initiatives.
• Proactively identify opportunities for enhancing processes and overall operational efficiency.

8. Routine Reports:

• Provide routine reports to management on the status of laboratory operations.

Job Requirements:

• Degree in Chemistry or relevant field.

• 5 to 10 years of experience in commercial laboratory management.

• Strong knowledge of SAC-SINGLAS and ISO/IEC 17025 standards

• Knowledge on animal feed nutrition will be an advantage.

• Possess strong analytical and problem-solving skills.

• Excellent leadership, communication, and organizational skills.

If you have what it takes, you may forward your resume to [email protected].

Summary

Full contract responsibility for monitor and guides the team. End to end reporting to management for the project progress to Executive Director.

Job Responsibilities:

• Supervise a group of site staff, engineers. Plan and organise daily work, execution of projects, prepare project schedule, milestone reports, submission and manpower planning
• Participate in the preparation of technical specifications, design requirements, conduct tender site show round for project works and contract management
• Ensure effective project management on the implementation of design, installation, testing and commissioning.
• Ensure all Installation engineers, workers / sub-contractors work is completed in the allocated time
• Ensure safety in the workplace through close supervision and implementation of all safety requirements
• Perform investigation of accident / incident report including recommendation of preventive or improvement measures to mitigate recurrence
• Review of contractor’s resign submission, update of as-built drawing, attendance to site meeting / inspection
• Have the ability to make judgement calls/decisions based on the experience within the industry. All other decisions to be authorised by General Manager /Directors
• Ensure that all work to be carried out to the current standards & deliver excellent customer service
• Liaise with office staff to assist in the resolving of queries, customers, subcontractors & suppliers
• Provide suggestions for improvement of practices within the Company

Job Requirements

· Minimum MUST have 5 years Singapore-based ACMV experiences

· Looking for Career Progression

· Possess adequate qualification in Mechanical Engineering

· Experience in handle multiple projects and team simultaneously

· Knowledge of industrial codes, standards and procedures

· Proficient in MS Office, AutoCAD, etc

· Able to work with fast pace environment

· Positive attitude and organise

· Able to handle Stress

Interested candidates please email current resume (including expected salary & availability date) via clicking Apply Now.

We regret that only shortlisted candidates will be notified. Thank you for applying.

If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels.

Marketing manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects.

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experimenting with various organic and paid acquisition channels

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets