Total 1,270 customer service manager job vacancies in Singapore (Training)

• Collaborate with the business development team to offer practical engineering solutions by evaluating the design and installation of existing building energy systems, including chillers, heating, industrial compressed air systems, ACMV, lighting, and plug load management. 
• Develop plans for energy performance improvement to achieve cost and energy savings for building owners.
• Work closely with internal stakeholders to gather technical requirements for preparing submission proposals that support the business development team in successfully bidding on and securing energy improvement projects.
• Establish and cultivate extensive relationships with customers and authorities through networking efforts.
• Identify and address problems and challenges faced by potential clients, developing innovative solutions in collaboration with internal engineering teams, external vendors, and service providers.
• Propose Energy Efficient solutions to clients, including detailed operating and life cycle cost analyses (ROI).
• Offer technical support and assist in addressing tender and bid queries.
• Conduct training sessions to impart knowledge to internal employees and external partners.
• Contribute to the entire lifecycle of B2B projects, from specification-in to bidding and installation.
• Provide crucial information to the sales team to enhance their efforts in securing projects.

Requirements:

• Holds a Bachelor degree in Engineering and possesses a minimum of 10 years of work experience in the Energy industry or related fields.
• Holds certification as a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM).
• Demonstrates strong technical knowledge, with a minimum of 3 years of experience in managing the operation and maintenance of HVAC systems in large-scale commercial or industrial buildings.
• Experience in energy audits and managing chiller system retrofitting projects is advantageous.
• Possesses good knowledge and experience in ISO 50001 energy management system and BCA GM scheme.
• Familiarity with the principles of design, construction, engineering, and building regulations.
• Proficient in Microsoft Office and data analytics software.
• Knowledge of Autocad, BAS controls, Machine Learning, and/or AI programming languages is an added advantage.
• Certified Energy Auditor certification is preferred.

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.

5. Ensures employee satisfaction through:

   - communication of business progress and all related action.

   - setting goals and controlling achievements.

   - establishing training and career development plans.

   Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

7. Achieves guaranteed up time and other parameters as sold to customers.

8. Promotes quality improvement processes to:

   - reduce cycle time

   - drive continuous improvement of technical performance 

   - empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

During project phase, lead the application in covering

• Contract Management
• Service Level Management (SLA)
• Service/Change Request Management (scope, schedule, budget, prioritisation)
• Problem and Incident Management (tracking, escalation, closure)
• Audit and Security Services
• Risk Management

 What we are looking for

• Tertiary Education in relevant fields is preferred.
• CITPM (Certified ICT Project Management Programme) or PMP (Project).
• Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles.
• Team player with project management and people management skills.
• Experience in Hardware or Technical refresh project is an added advantage.
• Analytical, conceptualisation and problem-solving skills.
• Results and customer oriented
• Good written, verbal communication, presentation, and negotiation skills
• A solid understanding of how people go through a change and the change process

To deliver standardized clinical trials laboratory services at the highest operating and financial performance. To ensure superior, analytical performance that exceeds global bio-pharmaceutical sponsors’ expectations (i.e. turnaround time, long-term results ‘consistency within set specifications, lower unit cost). To provide accurate and timely services to investigators to safeguard study subjects’ safety and protocol compliance. The incumbent leads a regional laboratory operation and streamlines current, or develops new, profitable analytical services.

Key Accountabilities:

• Improve regional lab operation productivity (Revenue/FTE), assays unit costs, re-organize workflows and platforms (consolidate, concentrate) to maximize profits (contribution margin) and quality (volume/bench).
• Collaborate with the Global Business Process Owners and staff members of Investigator Services, Project Management, Data Management, IT and Quality Assurance to deliver high quality Laboratory services within required turnaround time and improved operating performance (efficiency, quality, speed, cost and competitiveness).
• Assist in developing new laboratory services and processes to exceed sponsors’ expectations, deploy new assays on time and Key Accountabilities
• Control regional operation for compliance with the company’s global and unique set of quality standards (GxP, CAP, ISO, etc.). Assist in the roll out of new and improved programs. Secure and maintain accreditations recognized by sponsors (CAP, NGSP, etc.).
• Support and work with QA: ensure timely resolution of corrective actions to clients’ and internal audit findings. Implement and follow through preventive actions - amend SOPs, document staff competency and controls staff compliance.
• Ensure analytical QC and proficiency testing programs are performed and corrective actions taken within set time frames.
• Collaborates with subcontracting partner laboratories, external network of laboratory scientists and medical experts, vendors and suppliers supporting laboratory operations and services to maintain/improve service level, ensuring client satisfaction.
• Manage staff performance: set objectives in line with annual plan, perform regular reviews, manage deviations, provide rewards or corrective measures as requested, manage TCE budget within guidelines. Recruit, train and retain highest caliber individuals that meet the requirements for performing the job. Manage poor performers. Ensure on going staff competency in their respective roles.

You will develop and implement tailored strategies and business models in a dynamic international project environment and support our clients to master their challenges. As a Project Manager, you will assume responsibility for one or more projects or lead streams in larger programs and actively participate in business development and acquisition approaches. You directly interact with clients at CXO and management level and guide project teams. From the start, you are considered an entrepreneur in our company. We encourage you to show initiative, think creatively and take responsibility.

The job includes:

• Developing market and growth strategies, optimizing organizational structures and support strategic performance improvement programs, from strategic design to implementation.
• Being a key pillar in our organization and important interface to our clients. while being responsible for project delivery and team guidance.
• Working with our clients (leading global retail and consumer groups across the region), from junior associates to senior stakeholder groups.
• Finalizing and presenting deliverables to the client.
• Mentoring, guiding, coaching and sharing consumer and retail subject matter knowledge with colleagues and wider business.
• Shaping and retaining excellent working relationships with our clients to ensure that project scope is met bringing steady and constant quality in all outputs.

Key responsibilities:

• Day to day management of accountability programs for selected key regional clients
• The preparation of buying results for clients within the region including reviewing data and co-creation of delivery presentations
• Developing strong relationships with buyers in local offices, WW account teams and media auditors
• Providing advice and support to local offices on media accountability
• To contribute to New Business pitches and cost exercises including reviewing of responses, managing of timelines, analysing feedback and reviewing against benchmarks
• Manage global and regional communications effectively to share best practice and get desired results from local markets
• To work alongside the Worldwide Investment team to maintain a strong collaborative global trading community
• Reporting into the APAC Investment and accountability director

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

1. Create a comprehensive sales and business development plan to increase Sniper Digital's revenue.
2. Incorporate active prospecting, lead qualification, meetings and customised proposals to demonstrate Sniper Digital's creative and design expertise.
3. Cultivate lasting relationships with clients, internal teams and partners.
4. Oversee the entire sales process, lead generation, contract preparation, negotiation and closure while maintaining records of all sales activities and ensuring favourable contract terms.
5. Work closely with Sniper Digital's creative team to transform client needs into creative design concepts, insights and recommendations.
6. Facilitate smooth collaboration between client, creative team and production team; contribute innovative ideas during brainstorming sessions, and work with the internal team to ensure timely and cost-effective execution.
7. Create sales forecasts and revenue projections, and deliver regular sales reports.
8. Continuously engage in market research to stay updated on industry trends, emerging technologies and potential opportunities.
9. Act as a representative for Sniper Digital at industry events, trade shows, conferences to broaden network of potential clients and partners.
10. Maintain organised documentations, proposals, quotations and client communications.

• Minimum 2 years sales or business development experience
• Experience with design or ad agency preferably but not required
• Strong communication and presentation skills

• Basic salary commensurate to experience
• Above industry sales commission

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

• Work closely with our client and Publicis Groupe teams to plan and implement regional strategic and tactical campaigns in adherence to global strategy, for 9 markets across Southeast Asia and India, with guidance from IAT Media Lead where needed.
• Partner with local buying teams to deliver on media strategies.
• Drive operational excellence across execution and reporting.
• Ensure media deliverables are met on time and within budget and aligned with clients' objectives.
• Analyse historical campaigns to integrate insights into future campaigns.
• Facilitate & manage all client requests (e.g. plans/spends/reporting, vendors rate cards/media kits, etc.).
• Ensure clear documentation on all communications with all parties.
• Work closely with finance team and IAT Media Lead to report on financial matters.

• Work closely with the client and Publicis Groupe teams to deliver integrated campaigns, adapted from the global strategy, for 9 markets across Southeast Asia and India, with support from the IAT Lead.
• You will be closely connected with the rest of the IAT teams globally, and actively seek out best practices and strategies that will be relevant for your region.
• You will be the owner of the day-to-day relationship with the local market client, be seen as an essential contributor, and as such be invited to all key meetings. Leveraging on your knowledge of the regulatory landscape and cultural nuances that exists across Southeast Asia and India, you will be consistently adding value; strategically and tactically.
• Have a comprehensive understanding of the client’s business and actively seek out opportunities to drive the client’s business forward, taking the initiative to develop proposals and convert curiosity into business value for the client.
• Bringing together the right agency and/or discipline leads that will help drive the client and project forward in the right way. Knowing when to put the right people in front of the client.
• Foster close collaborate with Programme Management, Media, Data, Creative, and Production leads, to deliver on transformative marketing for our client.

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

Responsibilities

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationship and communication with decision makers of client / CRM
• Advise senior management of client status, problems and opportunities
• Quality control of all deliverables to client
• Develop, implement, coordinate, and manage research services projects
• Develop proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop conclusion and solid recommendation
• Present and report on work from proposal to analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for morale, productivity, and efficiency of team
• Any other tasks assigned by Commercial Director

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

What’s in it for you?

• Attractive remuneration package
• 22 days annual leave plus national holidays
• Personal training and development opportunities
• Friendly working environment
• Opportunity to shape the future of The Boutique Group together with management

About the job

Reporting to the Easy Buying Manager & Team Leader, you will help to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment by valuing and fulfilling customer needs and expectations, thereby stimulating more and more frequent visits. You will also support in ensuring that customers’ issues are handled efficiently and with empathy.

Your assignment

• To provide resolutions towards customer enquiries and complaints by processing exchange and returns claims, refunds, IKEA Family Member Card issues, home delivery and other related customers enquiries
• Manage enquiries from both walk in and phone in IKEA customers and provide service recovery
• Provide customer recovery support, such as working with sales and logistics team to resolve out of stocks cases and manage cash on delivery cases, etc
• Ensure the correct orders are handed over to customers at the merchandise pick-up point
• Support in back-office duties such as oversold cases, issues with transport provider billings and open customer cases logged in Customer relations management system
• Understanding and implementing the department policies and procedures to ensure safety and security compliance and to provide customers a positive shopping experience
• Support the team through knowledge sharing, as well as become multi-skilled to support other functions within the Customer Relations Department

Your profile

• Minimum 3 to 5 years of working experience in a fast-paced customer service / retail/ hospitality industry
• Has the ability to take initiative and possess a strong sense of responsibility
• Solution-oriented and make well-considered decisions
• Demonstrates strong resilience and is a good team player
• Passionate about customer service and embodies a warm and engaging personality
• Analytical with strong interpersonal and communication skills
• Able to commit to working on retail shifts, including weekends and public holidays

• Develop and achieve the revenue targets for Network Products Value-Added by working with sales, product and client services team in various AP markets.
• Assess the feasibility of new products and solutions for rollout into the Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence the global product roadmap.
• Manage execution of new implementations with key clients and subsequent post implementation optimizations in collaboration with other functions including client contracts, renewals and billing etc. 
• Execute on all pre-and post-sales engagement, which will include evaluating potential product client opportunities, creating client prioritization pipeline and deploying sales plans. 
• Work with regional stakeholders, global product owners and cross-functional teams (e.g., Account Executives, in-market Product team, Risk team, Visa Consulting and Analytics, Merchant Sales and Acquiring) to develop and prioritize enhancements for existing products, develop go-to-market and commercialization plan for new products.

Projects you will be a part of:

• Engage clients to gain an understanding of their payments processing-related business needs. Identify or collaboratively ideate solutions and recommendations to address their challenges using Visa’s existing products or potentially new innovative solutions.
• Develop revenue targets that drive the adoption of these products in the Asia Pacific markets in partnership with the local client account executives, regional and global product owners, and other stakeholders.
   

• Perm, North
• Must have at least 4-5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Must be involved in full implementation and have hands-on experience with trouble shooting data replication issues

Job Description

• Ability to analyze and propose solutions to business requirements & issues
• Drive discussions with users to align on requirements and suggest design improvements
• Conduct end user training and support
• Documentation and development of user guide
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Ensuring data harmonization and synchronization between systems.

• At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Familiar with S/4 HANA LSMW, ABAP, PFCG and SuccessFactors Role Base Permission
• Have at least administrative know-how on managing SuccessFactors modules in at least 3 of the following modules - Employee Central, Recruiting, Onboarding, Learning and talent management modules (Performance & Goals, Succession Planning, Career Development Planning, etc.)
• Hands-on design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles.
• Strong understanding of implementation strategy and integration approaches
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

Job Summary:

We are seeking a results-driven and strategic Business Development Manager to join our team. The ideal candidate will play a crucial role in expanding our market presence, driving sales growth, and fostering strong client relationships within the semiconductor industry.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Identify and pursue new business opportunities in the semiconductor industry. Develop and maintain a robust pipeline of potential clients.
• Maintain strong relationships with existing clients, understanding their needs and ensuring exceptional service delivery. Act as the main point of contact for client inquiries and concerns.
• Conduct thorough market research to identify industry trends, competitor activities, and potential areas for business growth. Use insights to develop effective sales and marketing strategies.
• Develop and implement sales strategies to achieve revenue targets. Collaborate with the Technical Program Manager to align technical solutions with client requirements.
• Work closely with internal technical teams, including the Technical Program Manager and engineers, to ensure a seamless transition from business development to project execution.
• Prepare compelling proposals and presentations tailored to client needs. Clearly communicate the value proposition of our semiconductor packaging solutions.
• Collaborate closely with the Technical Program Manager and other cross-functional teams to ensure seamless integration of technical solutions into client requirements.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Proven track record of success in business development within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor industry trends, technologies, and client needs.
• Excellent communication and negotiation skills.
• Ability to collaborate effectively with technical teams and understand complex technical solutions.
• Self-motivated with a results-oriented approach.
• Willingness to travel as needed.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm, West (Hybrid Work Arrangements)
• Must have experience with leasing for flatted factories / data centers (B1/B2 industrial)
• Sound understanding of the industrial leasing industry with an extensive network of contacts.
• 5 years of relevant experiences in marketing and industrial leasing.

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Description

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s commercial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate and industrial leasing industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Bonus
• Medical Coverage
• Hybrid work arrangements

1. Project Planning and Initiation:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including timelines, budgets, and resource requirements.
• Conduct feasibility studies and risk assessments.

• Lead project teams in the execution of project plans.
• Monitor and track project progress against defined timelines and milestones.
• Identify and resolve issues to ensure successful project delivery.
• Collaborate with cross-functional teams to achieve project objectives.

• Establish and maintain strong relationships with key stakeholders.
• Communicate project status, issues, and risks to stakeholders in a clear and timely manner.
• Ensure alignment between project objectives and overall business goals.

• Manage project budgets and financials.
• Allocate and optimize resources effectively to meet project goals.
• Identify and escalate resource constraints or budgetary issues.

• Implement quality control processes to ensure the delivery of high-quality solutions.
• Conduct regular project reviews and audits to assess compliance with standards.

• Identify, assess, and mitigate project risks.
• Develop and implement risk management plans.

• Maintain comprehensive project documentation.
• Prepare and present project reports to senior management.

• Ensure compliance with regulatory requirements specific to the banking industry.

• Proven experience 5+years as an IT Project Manager in the banking industry.
• Project Management Professional (PMP) certification is a plus.
• Strong understanding of banking operations, regulations, and compliance.
• Excellent leadership and team management skills.
• Proficient in project management tools and methodologies.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661