Total 1,850 customer service manager job vacancies in Tampines, South East

• Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
• Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
• Ensure the highest standards of service are adhered with a seamless guest service experience
• Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
• Minimum 5 years’ relevant working experience
• Possess excellent guest services skills, professional and sophisticated interpersonal skills
• Confident, enthusiastic and motivational
• Excellent bilingual communication skills
• Strong sense in business acumen and Wellness market trends with leadership potential
• Interested may send in your resume

Job Summary

We are seeking an experienced IT Project Manager with specialized knowledge in Actimize software solutions to lead and oversee the planning, execution, and delivery of key IT projects.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field;
• Understanding of Actimize's suite of products, such as Actimize Financial Crime Management (FCM), AML ( Anti-Money Laundering ), KYC & Client Lifecycle Management ( Know Your Customer );
• Minimum of 5-7 years of experience in IT project management within the banking / financial services industry;
• Knowledge of banking regulations and compliance standards, including anti-money laundering ( AML ) and fraud prevention;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations;
• Strong communication, presentation, and interpersonal skills.

Desired Skill-set

• Actimize certifications (e.g., Actimize Financial Crime Management, AML);
• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage Actimize-related IT projects, ensuring timely, on-budget, and on-scope delivery;
• Act as the subject matter expert (SME) for Actimize solutions, ensuring technical requirements align with business and compliance needs;
• Collaborate with Actimize consultants and vendors to design, customize, and implement Actimize solutions;
• Manage integration efforts between Actimize systems and other banking systems (e.g., core banking systems, data warehouses);
• Oversee the quality assurance and testing phases of Actimize implementations, ensuring all solutions are properly tested for functionality and compliance;
• Ensure that all projects comply with relevant regulatory and legal requirements (e.g., anti-money laundering, fraud detection);
• Coordinate user acceptance testing (UAT) and ensure business stakeholders are engaged;
• Maintain comprehensive project documentation, including project plans, status reports, risk registers, and post-implementation reviews;
• Stay up-to-date with emerging technologies and best practices related to Actimize solutions, risk management, and compliance software.

Job Summary

We are seeking an experienced IT Project Manager to oversee and manage the implementation, enhancement, and ongoing support of the Know Your Customer (KYC) and Customer Lifecycle Management (CLM) systems.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field;
• Minimum 5-7 years of experience in IT project management;
• At least 3 years of experience working on KYC/AML or CLM systems in the banking or financial services sector;
• Familiarity with KYC Customer Lifecycle Management in a bank;
• Strong understanding of databases, integration techniques, and software development lifecycle (SDLC);
• Basic understanding of data analytics and business intelligence tools;
• Manage complex, large-scale IT projects from initiation to delivery;
• Excellent communication and interpersonal skills to work with technical and non-technical stakeholders;
• Strong problem-solving skills and the ability to make sound decisions under pressure;
• Ability to work in a fast-paced, dynamic environment with multiple priorities.

Desired Skill-set

• PMP (Project Management Professional) certification.

Responsibilities

• Lead and manage end-to-end IT projects related to KYC and CLM systems;
• Coordinate and collaborate with business stakeholders, technical teams, and vendors to ensure project goals and timelines are met;
• Conduct regular project status meetings, providing clear updates on progress, risks, and issue resolution;
• Lead cross-functional project teams, including IT developers, business analysts, and subject matter experts (SMEs);
• Ensure that KYC and CLM system implementations meet regulatory requirements and industry standards;
• Develop risk management strategies and provide solutions for any challenges encountered during the project lifecycle;
• Ensure rigorous testing and quality assurance of all system updates, ensuring they meet business requirements and regulatory compliance;
• Lead post-implementation reviews to identify improvements and lessons learned;
• Maintain comprehensive project documentation, including project plans, status reports, meeting notes, risk logs, and post-implementation reviews.

Job Summary

We are looking for highly motivated IT Project Manager with a deep understanding of compliance, regulatory frameworks, and financial crime detection systems. Responsible for ensuring that all technology projects related to AML and CFT are delivered on time, within scope, and in compliance with relevant regulations.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science, Finance, Business Administration, or a related field;
• Minimum 5+ years of experience in project management, with a focus on IT systems related to financial compliance, risk management, or AML/CFT;
• Strong understanding of AML/CFT regulations and frameworks, including FATF, OFAC, and local regulatory bodies;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations.

Desired Skill-set

• Relevant certifications (e.g., PMP, ITIL, CISA, or similar).

Responsibilities

• Lead and manage IT projects focusing on AML/CFT compliance within the organization;
• Oversee the full project lifecycle, from initiation to completion, ensuring proper documentation and communication at every stage;
• Manage the integration of AML/CFT software solutions (e.g., transaction monitoring systems, screening tools) with existing banking or financial institution system;
• Work closely with IT teams to ensure systems meet regulatory requirements and are capable of detecting suspicious activities effectively;
• Act as the primary point of contact between the technical teams and the business units;
• Oversee data migration, testing, and troubleshooting for AML/CFT-related projects;
• Identify potential project risks related to AML/CFT system design, implementation, and maintenance;
• Oversee the testing phases of AML/CFT software to ensure functionality, accuracy, and performance;
• Coordinate user acceptance testing (UAT) and ensure effective feedback loops with end-users;
• Collaborate with third-party vendors and service providers to evaluate, select, and manage AML/CFT solutions;
• Provide post-implementation support, including troubleshooting, maintenance, and system updates.

About the role

As a Senior Delivery Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.

• Stakeholder Collaboration: Work closely with internal teams (product, engineering, operations) to align on project goals, timelines, and priorities.

• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.

• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.

• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.

• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.

• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.

• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

What We’re Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.

· It would be advantageous if you have:

• A Master’s degree or relevant certifications (e.g., PMP, Scrum Master).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with change management and driving organisational transformation.

Responsibilities:

· Plan, execute marketing strategies and activities to achieve the company’s objectives

· Enhance branding position

· Grow members and fan base by building brand awareness

· Check, edit and/or write copy for social media, marketing collaterals, press releases, etc

· Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis

· Track, collect and analyse all available marketing data for reporting and strategy planning

· Build sales team with marketing activities

· Prepare annual budget and forecast, including management report

· Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent

· Minimum 3 year’s retail operations experience

· Strong interpersonal and communication skills, independent and ability to multi-task

· Bilingual in English and Mandarin to liaise with Mandarin speaking clients/ associates

· Positive working attitude is required

· Experience in Retail/Fashion Industry will be prioritized

· Able to start work immediately

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

The Courage Chapter has been engaged to conduct for a search for a Fundraising and Events Manager/Senior Manager for our client, a Non-Governmental Organisation.

ABOUT THE ROLE

The Fundraising and Public Relations Manager/Senior Manager is a key contributor in achieving the annual fundraising target that enables the organisation’s overall goals to be met. The role helps to ensure that the organisation has a steady stream of revenue

generation initiatives including but not limited to fundraising events, online campaigns and grant writing. This role is expected to develop and implement fundraising strategies that are aligned to the organisation’s goals and objectives, working closely with the Executive Director to ensure that existing and new programmes are funded properly. This role shall also be expected to represent organisation at engagement sessions and build strong corporate partnerships. As part of the management team, this role shall also support Fundraising Committee meetings and take collective ownership for the successful management of the organization.

RESPONSIBILITIES

Fundraising & Donor Management

● Expand and grow the donor base including foundations, corporate donors, government grants and individual donors through leads generation, grant writing, relationship building and engagement in support of fundraising strategy defined in the year

● Pipeline management and timely and accurate updates of donors’ giving records in Salesforce system and/or any other systems as required

● Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates, and potential long-term volunteering relationships with corporate staff members

● Manage donor relationships including providing accurate and timely grant reporting, engagement of funders in CSR activities, donor appreciation etc

● Work closely with operations to develop effective pitches to raise funds, educating funders on impact funding

● Work closely with Executive Director and Finance to ensure that all restricted and non-restricted funds meet statutory requirements and organisational needs, including and not limited to Charities Act, AML and ATF

● Work closely with Finance and Accounts to ensure quotations, invoicing and tax deductible receipts are done in accordance to governance and compliance requirements

● Oversee the development of all Memorandum of Understanding (MOUs) with corporates and businesses that have expressed interest in raising funds for organisation

Public Relations and Events Management

● Work closely with the Communications team (manager/executive/agencies) and operations team in driving fundraising and communication activities to reach out to “cold

markets” and keep engagement strong with current donor base

● Strengthen donor relationship management by planning appreciation gestures including corporate mixers, appreciation luncheons, any event management and relationship building efforts with donors

● Represent organisation as a spokesperson at corporate, networking and fundraising events, social media and media engagements to advance company’s mission

● Engage corporates in poverty sensitization workshops and achieve the targeted number of paid engagements in the year

● Plan and execute annual fundraising and public events including International Women’s Day, Mother’s Day Carnival, Gala and Golf Fundraiser

General/Management

● Build capabilities in fundraising, donor and event management of the Fundraising team

● Highlight new or changing operational needs that require manpower, budgetary and strategic provisions to Head of Fundraising and Public Relations

● Establish good working relationships and collaborative arrangements with the team internally and relevant external stakeholders to help achieve the goals of the organization

● Manage fundraising expense budget in accordance with charity regulations

● Oversee the performance reviews, training and upskilling of existing staff within the team in order that they would be able to fulfill their roles outlined in their job descriptions

● Analyse and report fundraising insights from existing fundraising initiatives

● Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained

● Supporting Head of Fundraising and Public Relations in reporting to the Fundraising Committee when required

JOB REQUIREMENTS & QUALIFICATIONS

• Singaporean or PR
• Degree in BBA or at least 5 years of relevant work experience in BDM, RM and/or marketing roles

PREFERRED SKILLS & COMPETENCIES

• Passion to work in social service sector
• Proficient in Microsoft Office, CRM systems, Canva and Google Slides
• Strong spoken and written communication and presentation skills
• Experience in strategic planning and execution
• Able to do ground work, including events execution, data entry, direct liaison and follow ups
• Knowledge in Singapore’s Charities Act preferred
• Conflict management skills would be advantageous
• Strong team player

We are looking for a dynamic and detail-oriented Projects and Service Engagement member to join our team. This role is pivotal in managing our various internal projects and enhancing staff engagement and guest experience initiatives. The ideal candidate should have strong organisational skills, excellent communication abilities and a passion for delivering exceptional service. He/She should be self-motivated and curious to learn.

Job description

Service Engagement

• Drive the ideation, creation and execution of both internal and external service engagement initiatives (service culture communications and guest delights) from start to finish
• Oversee and manage current service initiatives to ensure continued effectiveness and alignment to service engagement goals

Internal Projects Management

• To support in the programme management efforts by preparing the necessary materials and ensuring smooth execution of activities
• To support the Assistant Manager in planning and executing events, ensuring all aspects are managed effectively from conception to completion
• To support the Assistant Manager in liaising with both internal and external stakeholders to ensure that all requirements are met

Customer Experience Projects Support

• Plan and lead bi-monthly night assessment walks to ensure that issues are addressed and followed up promptly
• To support the Manager in digital user testing and mystery shopping to audit current offerings

Requirements

• Degree/Diploma in Business, Hospitality, Events Management, or related studies
• At least 2 years of work experience, preferably in customer service or events management
• Proficient in Microsoft Excel, Word and PowerPoint
• Ability to multi-task and adhere to timelines
• A proactive personality to solve problems and a commitment to delivering high-quality service

Global Payments is a key strength and differentiator for Citi. Our business intermediates and processes flows generated by Corporates, Banks & Financial Institutions and Governments. Within Payments, E-Commerce is a key area of focus with strong growth expected to continue over the next few years. Citi’s Clients operating in this space are Fintechs, Payment Intermediaries and large corporates, who are agile, innovative and always looking for faster, secure and more efficient ways to collect.

Banking as a service is uniquely positioned to provide our clients with a superior client experience, innovative product and solution sets that support their growth plans.

The Team

Banking as a service is growing team; focused on core Product, Product development and E-Commerce commercialization. The team is tasked to design, develop, and deploy Banking as a service solutions that allow our clients to Collect, Hold and Pay; as an end to end service. Thus, enabling our clients to grow digital businesses at scale.

The team manages the end-to-end product management and development process from concept formation to strategy, business requirement, design and development, pilot launch, global rollout, and commercialization.

The Position

Banking as a Service(BaaS) Product Manager – Asia N & S. The Product Manager is a full-time, dedicated position reporting to the Payer ID Global Product Head.

Responsibilities:

• To own, deliver and manage specific product services that are being built as part of Payer ID Engine rollout in the cluster.
• Partner with clients on key issue management, process improvement and development opportunities.
• Redesign and implement services to minimize and eliminate friction to enable digital commerce flows. Work with Technology partners on optimization of present processes.
• Manage Payer ID Engine rollout in the cluster.
• Work with key stakeholders to manage Product related requirements for clients.
• Partner with key stakeholders from AML, Compliance, Sanctions & Legal.
• Partner with operations to ensure key client flows are processed and reported accurately & timely.

Key Skills:

• Must represent their domain area of knowledge, reach back into their function for support and advice as required.
• Good understanding of Payment operations, Technology and second line functions.
• Able to operate in ambiguous environment, adapt to new situations, and work collaboratively.
• Work closely with internal partners from Sales, Relationship, Operations, Technology, Finance, and Compliance (strategic discussions) to deliver results.
• Self-starter, should be flexible to pick up areas that require focus, given the dynamic nature of the Banking as a service.
• Able to manage conversations with senior internal stakeholders and Client’s technology teams.

Experience, Qualifications

10+ years’ relevant product management experience, preferably with a background in managing cross-product relationships in the financial services industry / Fintech / Digital commerce.

• 3+ years’ direct or indirect external client experience is a MUST.
• Experience with digital product strategy and execution is a MUST.
• Prior experience of working with second line partners is a MUST.
• Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders.
• Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues.
• Demonstrated ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
• Excellent verbal, digital, and written communication skills. Strong presentation skills.
• Bachelor's degree is required. Masters is Good to have.
• Exceptional candidates who do not meet these two criteria may be considered for the role provided they have the necessary skills and competencies

Preferred Locations - Singapore, Hong Kong, Australia

Hi,Candidates are required to use dishwash cleaning powder and liquid products like strong smell. Candidates can carry and handle heavy equipments. Job is suitable for old workers. All races are welcome. Candidates can do job with flexible hours.They can do friendly environment.All ages are welcome.

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

· Overall responsible for development and maintenance of customer accounts in Singapore and Indonesia

· Executes company promotional strategy.

· Manage each account to maximize profitability of systems, reagents and consumables.

- Provide monthly forecast and sales reporting

· Establish a customer call frequency appropriate to the level for each account

· Identify and support field sales efforts through clinical and educational customer needs assessment, product and procedural training, in-servicing, and required customer follow up

· Provide pricing, market and technical input for tender processes

· Maintain current and in-depth knowledge of Sebia and competition products

· Develops the relationship with the KOLs

· Performs sales presentations, lead evaluations/demonstrations with customers and distributor teams

· Participates in symposiums, workshops and exhibitions

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

Role Purpose

Your role will focus on driving business performance discussions by delivering relevant reports and commentary that provide valuable insights. These insights will play a critical role in influencing the Finance team and supporting stakeholders with meaningful analysis.

You will need to demonstrate strong financial acumen and foster collaborative partnerships with commercial leaders across Asia, positioning yourself as a trusted and integral member of their teams.

Additionally, you will identify and pursue opportunities for innovative analysis of merchandise and category trends, as well as emerging market issues, to support Commercial Finance and Strategy initiatives in the region.

Responsibilities

• Shape the role of financial business partnership in Asia, working closely with senior commercial leadership team to lead and develop the annual budget and re-forecasts including commentary for regular business review
• Lead and support development the financial strategy needed to support category and business objectives
• rovide complete, accurate and timely management reporting and business insights to senior management
• Lead the budget and forecasting process including planning, budgeting and forecasting of sales, margins and working capital
• Responsible for providing enhanced commercial reporting and insights of key KPIs, including deep dive root cause analysis, identify cost savings opportunities
• Provide analytical support to other functions as requested
• Support financial and strategic projects as requested
• Supervise business cases for any new business initiatives
• Lead and initiate enhancements to reporting and insight generation

About You

• A CA/CPA/CIMA/CFA qualification
• Experience in leading and managing a team
• 5+ years of relevant commercial finance experience working with complex organisations, turnaround, face paced environment, preferably within supermarket retail, big4 and strategy consulting
• Proven experience in structured problem solving with the ability to identify financial opportunities / issues and implement continuous improvement
• Strong management and influencing skills
• The ability to review processes to understand impacts on financial outcomes and make recommendations for improvement
• Exceptional interpersonal and presentation skills
• Exceptional in engaging, collaborating and influencing both financial and non-financial stakeholders such as Commercial / Merchandising / Buying, Supply Chain, Operations functions
• Strong culture awareness in Asia, a good command of English and Asian language (verbal and written)
• Strong strategy and project manage experience, including project planning, scheduling and accountability management
• Ability to facilitate and orchestrate complex discussions, engage participants in collaborative, drive meetings forward whiles effectively handling conflicting opinions
• A “gravitas” so as to hold the business to account in delivery its performance objectives

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Location: Tampines North

Duties & Responsibilities

1. Ensure efficient and effective management of design activities on tenders and projects to ensure that all design requirements of the contract are fulfilled
2. Ensure compliance with legal and other requirements, including standards and codes of practice, relating to the design
3. To oversee and supervise existing design team
4. Ensure design process and submissions comply with statutory regulations and requirements
5. Responsible to provide a fully functional structural system, analysis and calculations to fulfil adequate structural integrity and accuracy of the design
6. Must be able to lead, manage and check all kinds of design drawings by members
7. Coordination with relevant departments during the Design stage
8. Ensure that all technical/detailed drawings are compliant with the relevant codes and/or regulatory requirements
9. Ensure that all drawings must be done with constructability to site requirements, be practical, easy to understand, able to meet clients expectations and good profitability for the Company
10. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

1. Degree/Masters in Architecture/Engineering or equivalent
2. Minimum 12 years of working experience in the related field
3. Proficient in Software such as AutoCAD, Revit, etc.
4. Able to lead a team
5. Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office such as monthly progress reports
6. Ability to prioritize tasks well and able to work independently
7. Required to be resourceful, pay attention to details and has good communication skills

We are looking for a seasoned Incident manager who will be overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved

Mandatory Skill Set:

• Bachelor's degree in computer science, information technology, or related field;
• Atleast 5 years of experience in Incident Management;
• Capable of dissecting complex issues and identifying effective solutions;
• Demonstrated experience in IT incident management or a similar role, preferably within a fast-paced IT environment;
• Must have comprehensive knowledge of ITIL incident management principles and best practices;
• Proficient in using incident management tools and systems;
• Proficiency in project management, documentation, and task prioritization;
• Identify and understand the needs of stakeholders—individuals or groups invested in the outcome of an incident;
• Must have outstanding communication skills, capable of conveying technical information effectively to both technical and non-technical audiences;
• Able to excel under pressure and effectively prioritize tasks in a high-pressure IT environment.

Desired Skill Set:

• Experience in a regulated industry;
• ITIL 4 certification;
• Experience with ServiceNow is advantageous.

Responsibilities:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Job Summary:

C&W Services is on a strategic path of business growth with the key objective of increasing its market share in a competitive Facilities Management & Engineering industry, whilst concurrently establishing itself as a company with high Corporate Social Responsibility and walking the talk on Sustainability.

Amongst its many Business Lines, some are self-delivered, including the full sleuth of Sustainability Services, which are key to differentiating C&W Services as one of the few Facilities Management Companies who is an Energy Services Company (ESCO) too.

The successful individual describes to be a dynamic individual with the ability to work independently, as a leader, as part of a team. The ideal candidate has to possess strong technical competency and experience, and the ability to articulate the problem and the solution, and be able to produce high quality results under tight time constraints and will contribute towards

• Serving existing customers, to ensure business renewal (maintain and sustain).
• Soliciting new customers and business (grow).
• Growing a Business built on Sustainability and Wellness.

What you will be doing:

• Articulate the suite of services / offerings professionally to existing and potential customers and working alongside senior management executives
• Working with subject matter experts on solutioning and costing and putting together Bid Solutions and tender management process
• Working with Compliance, Legal and Finance Teams on the commercial aspects.
• Customer Account Development and Management
• Pitch convincingly the benefits of the company’s capabilities.
• Develop new opportunities by way of new business streams and new segments.
• Communicate with customers of all levels to articulate the problems and solutions, and opportunities; and concurrently build customer confidence and rapport to secure continued recurring and new business opportunities and ensure consistent branding and positioning.
• Facilitate and manage flow of information amongst all stakeholders / parties (internal and external).
• Perform other related duties as required or requested

You are:

• Minimally Bachelor's degree in engineering or any other relevant discipline
• Minimally 8 years of experiences in product/ services in energy sustainability
• Has good knowledge in various Building Management System
• Excellent in communication as you will be required to work closely with clients of all levels to articulate the problems and solutions, and opportunities

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Summary

• We are seeking IT Project Manager to work on AI/ML projects, who will be responsible for managing the end-to-end delivery of AI and machine learning initiatives for AML models.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Engineering, Data Science, or related field;
• 5+ years of experience in project management, with at least 2-3 years focused on managing AI/ML projects in a financial services or technology environment;
• Proven track record of managing end-to-end delivery of complex IT projects, particularly AI/ML, automation, or data-driven initiatives;
• Strong understanding of AI/ML technologies, including machine learning models, algorithms, and data analytics;
• Experience with Agile methodologies (Scrum, Kanban, etc.) and project management tools (e.g., JIRA, Trello, MS Project);
• Familiarity with data infrastructure, cloud computing, and AI/ML platforms such as AWS, Azure, Google Cloud, or on-premise solution;
• Strong analytical and problem-solving skills to address challenges and risks proactively;
• Good verbal and written communication skills.

Desired Skill-set

• Certification in Project Management (PMP, PRINCE2) or Agile (Scrum Master, Scrum Product Owner);
• Knowledge of regulatory compliance requirements and data privacy standards (GDPR, PSD2, etc.) in the context of AI/ML solutions in banking;

Responsibilities

• Oversee and manage the design, development, and deployment of AI/ML models, algorithms, and data pipelines;
• Engage with business units to understand AI/ML project requirements and translate them into actionable project plans;
• Lead cross-functional teams, including data scientists, engineers, business analysts, and subject matter experts;
• Ensure adherence to project timelines, budgets, and quality standards;
• Conduct regular status meetings and updates with stakeholders, including senior leadership;
• Ensure thorough testing and validation of AI/ML solutions to meet quality and security standards;
• Ensure the integration of AI/ML solutions into existing IT infrastructure and banking systems;
• Stay updated with industry trends and innovations in AI/ML to guide the bank’s technology strategy;
• Drive the adoption of best practices in project management and AI/ML development methodologies;
• Prepare and present detailed reports, project updates, and business cases for senior management.

• Manage Field Service Representatives, the regional schedule as well as the local Service organization business goals and objectives
• Work closely with his team of field service staff in Singapore and beyond, to schedule, dispatch & coordinate their work assignments, and resolve scheduling conflicts
• Make data-driven decisions based on reporting from the company’s CRM system (C4C)
• Disseminate information to the field and maintain intradepartmental communication through written correspondence and regular conference calls
• Ensure compliance of field service staff with safety and performance standards, company and department policies, as well as business objectives
• Develop service quality standards, skills certification criteria, performance objectives and metrics related to field service
• Monitor staff performance and initiate correction action to resolve performance deficiencies through coaching, training, motivating, and disciplining
• Travel with field service representatives on a periodic basis to evaluate and improve performance
• Solicit customer feedback on SLM Solutions service performance through regular telephone interviews, e-mail correspondence and customer site visits
• Evaluate service requirements of the install base and maintain regional assignments and proper resource allocation to ensure satisfactory customer response
• Maintain complete and accurate records of field service activities
• Analyze field service performance data,produce status and summary reports as required
• Establish policies and procedures for producing effective service response and problem resolution for SLM Solutions customers
• Provide direction to field service staff to ensure complete implementation and compliance with department processes

Start your career by making an impact and real connections with some of the most meaningful challenges

around. When you join Honeywell, you become a member of our performance culture comprised of diverse

leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Responsible to achieve assigned business target by making sure client and customer needs are being met and

understood by each department in the company (Account Management). Their duties include creation and

managing new opportunities and adding new customers, handling any client complaints, working to find

solutions to any client issues and managing other departments to ensure clients are experiencing a positive

client-company relationship.

Key Responsibilities

• Manage a portfolio of accounts to achieve long-term success

• Develop positive relationships with clients

• Act as the point of contact and handle customers’ individual needs, resolving complaints and

• Keeping track of all processes that pertain to the client’s desires.

• Acting as the client’s representative in a firm to ensure that their demands are met with a focus

on improving the customer experience.

• Generate new business using existing and potential customer networks.

• Resolve conflicts and provide solutions to customers in a timely manner.

• Supervise account representatives to ensure sales increase.

• Report on the status of accounts and transactions

• Set and track sales account targets, aligned with company objectives.

• Monitor sales metrics (e.g. monthly, quarterly sales results and annual forecasts)

• Suggest actions to improve sales performance and identify opportunities for growth.

• Communicating with clients to ensure that all their needs are understood and addressed with

assigned accounts. From lower operations to C-Levels.

• Building strong client relationships to maintain/grow existing business and acquire new

customers according to company plan.

• Collaborating with internal departments to ensure that they fulfilled all customer requests.

• Collecting and analyzing data concerning consumer behavior to understand changing needs.

MUST HAVE

• Degree in Engineering desirable.

• Excellent Communication skills with customer and internal (all levels).

• Capable to organize customer selling events/activities and delivers presentation session

independently.

• Min. 8 to 10 years direct selling in relevant industry and customer base.

• The candidate should possess extensive firsthand experience in directly selling Process

Industrial Automation Solutions and Products to End Users and EPCs, rather than through

partners or agents.

• The candidate should have experience in Process Industrial Automation solutions and

products, specifically related to control systems, SCADA, PLCs, and Safety Systems.

Additional experience with field instruments, fire and gas detectors, telecommunications,

security solutions, and OT digital transformation will be considered a valuable asset.

• The candidate should have significant experience in the process industry, particularly in Oil

and Gas upstream operations, FPSOs, FSOs, FPUs, and FSRUs. Additional experience in

other process industries, such as chemicals, refining, power, and pharmaceuticals, will be

an advantage.

WE VALUE

• Competitive in project pursue and has a passion for winning.

• Mindset on customer satisfaction (internal & external).

• Large Project Pursue Leads experience (track record preferred), experience in project cycle

development. EPC and Consultant selling.

• Capable to prioritize task and activities.

• Experience working and leading multidisciplinary and multicultural groups.

• Experience with selling tools e.g. CRM / Sales Force.

• Hands on experience in industry process solutions project and services sales.

• Understanding of sales performance metrics.

• Excellent communication and negotiation skills.

• An ability to deliver projects and answer inquiries on time.

• Business acumen with a problem-solving attitude

About Us

The world is changing. And it’s a familiar story at Honeywell. Our $36 billion business was founded on a legacy of firsts spanning 130 years. We’re building a safer, smarter, and more sustainable world through our technology and software across each of our 930 sites globally. Our impact is seen in every shape and size around the world. Our solutions are felt daily in aerospace, buildings and cities, retail, chemicals and materials, safety, industrial and manufacturing, safety, and supply chains.

Discover More

We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more. Learn more at careers.honeywell.com/us/en/

If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.

The future is what we make it. So, join us and let’s do this together.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Job Description:

• Provide the cost and contracts administration services.
• Carry out cost control to ensure that the Material Procurement Tender Schedule is within the allocated budget as specified by Client.
• Prepare and report financial projection and carry out budgetary and expenditure control of Contractors’ contract prior to commencement of work.
• Prepare and recommend monthly progress payment claims and final account submitted by the term contractors’ and to ensure timely and complete submission for payment.
• Evaluate and carry out joint measurement with Contractors on their claims for Purchase Order/ Works Order
• Administer term contract works to be carried out by Contractors (before and after start of work)
• Compile, check, certify and confirm Contractors’ invoices to ensure that the invoices tally with Purchase Order/ Works Order.
• Review and prepare specifications, evaluate and recommend tender submissions.
• Carry out contract documentation and preparation relating to tender acceptance and contract execution.
• Obtain and monitor the Performance Bonds, Bankers Guarantees and any other forms of insurances.
• Prepare tender documents, tender evaluation report, variation agreements and render professional advice on any penalties, liquidated damages when deem necessary.

About You:

• Degree or Diploma in Quantity Surveying and building related diploma/degree in recognized by Singapore Institute of Surveyors & Valuers and with at least 3 years of relevant working experiences in quantity surveying; or
• Minimum of 3 years relevant experience as a QS / Contract Manager

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [email protected]. Please refer to the job title and job location when you contact us.

• Position : HR - Sales and Operations Assistant Manager/ Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.