Total 1,850 customer service manager job vacancies in Tampines, South East

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Any other job required from the management.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements.
• 6 working days in container office on site.
• Willing to travel as and when neeeded.

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, APAC Regional Business Manager - Hybrid (Internal Job Title: Senior Business Manager – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Encompasses stakeholder manager of vendors and other stakeholders
• Establish consistent and standardized operational processes
• Provide assistance for all process within Unit and have main responsibility
• Provide necessary data and insight to BU Head for Operations related process as needed
• Lead local standardization efforts as per regional Business Unit operations guidelines
• Actively identify and implement process improvement opportunities

As a successful candidate, you’d ideally have the following skills and exposure:

• Action-oriented, entrepreneurial, flexible, and innovative approach to operational management.
• Excellent influencing, facilitation, and partnering skills with key stakeholders and Senior Management.
• Strategic and goal-oriented thinker.
• Effective interpersonal skills – including teamwork and organizational skills.
• Consistently demonstrates clear and concise written and verbal communication
• A persuasive and passionate communicator with excellent public speaking skills.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.Interested may contact me at 83805668

Job Summary

You will deliver account servicing and project management relating to the commerciality of a store layout which includes full architectural drawing packages to vertical circulation between floors, customer service in store and facade design.

A Day in the Life:

• Responsible for account servicing and ensure that the project deliverables are achieved in accordance to contracts
• Ensure smooth take-over and handover of sites
• Formulate project plans that effectively allocate the resources required by the projects
• Lead, monitor and implement the projects with the assurance that timelines, workmanship, safety and technical aspects are met in accordance to requirements
• Manage all project risks and issues
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Prepare project budget and billing
• Ensure all works meet quality standards and government regulations
• Assess the performance of the contractors and verify their claims for variations and payments
• Ensure that the expenditure of the projects are kept within budgeted costs and targeted margin
• Attend meetings and liaise with consultants, sub-contractors and any other parties involved in the project
• Inspect off-site fabrication and on-site installation
• Ensure that all the defects have been rectified before the arrangement for pre-site inspection
• Perform any other ad hoc duties

What We Are Looking For:

• Diploma/Degree in Architecture, Interior Design, Building Management, Quantity Survey or related field of study
• Minimum 3-5 years of project management experience in retail and corporate office interiors
• Project management experience across a range of disciplines, contract and procurement
• Preferably with knowledge in furniture industry
• Strong leadership, organisation and planning skills
• Excellent interpersonal and communication skills
• Exceptional level of attention to detail and accuracy
• Ability to work independently as well as in a team environment
• Ability to read design drawings, architectural/technical blueprints and shop drawings
• Well versed in MS Office applications, internet research skills
• Ability to work under pressure of meeting timelines
• Self-motivated and results oriented
• Experience in managing and leading project teams to successful outcome

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About The Performance Management Function and Team

This role sits within the Strategy, PMO and Performance Management for APAC Contract Logistics business. This function is predominantly focused on driving in-depth performance analysis of financial and commercial aspects of the logistics business. This will encompass monthly performance reviews, analysis of investment applications, driving the product budgeting process (regional head office and countries), on-going support of the business intelligence platforms, and support of special regional projects. In addition, this role will be leading contract management in the region to improve profitability through commercial excellence for sites of new and existing business.

The Function has been established to work with key stakeholders at all corporate levels (HO, RHO, countries) to ensure accurate and timely reporting and analysis of monthly results. This Function is also a crucial interface between various stakeholders to continually identify revenue leakage and commercial gaps to drive profitability improvements.

About The Job

This is a Managerial role reporting to the VP Strategy, PMO & Performance Management to enable profitable growth, good returns of investment and sound contractual management of CL businesses.

• Support for performance reviews at Regional level
• Deliver accurate and realistic budget planning and rolling forecast
• Maintain and provide support on business intelligence platform, financial reporting and billing systems
• Drive commercial excellence across functions to minimize exposures
• Point of contact for contract management process and governance
• Support timely renewal of existing customer contracts
• Maintain data integrity of master contract database

The role owner is required to have strong analytical skill, and the ability to interpret financial performance within internal and external business contexts through thorough analysis, recommend impactful actions and achieve the desired results.

The job requires logical and commercial sense approach, supported by solid understanding of financials and market conditions, and stakeholder management to ensure key decisions are made in timely manner leading toward achievement of performance targets.

Specific Accountabilities for this role

1. Performance Management & Business Analysis:

• Analyse financial and operational performance of APAC logistics customers through respective reporting platforms on monthly basis
• Provide on-going support and troubleshooting to reporting platforms (SAP AB/BI, LFS, FBI) as and when required
• Drive standardization of financial reporting and propose measures for continuous improvement of financial reporting accuracy

2. Investment Management

• Work closely with Clusters to build sound business case for investment. This includes validating and optimizing business cases, and validate contractual positions on terms and conditions for customers.
• Analyse investment applications for Logistics business proposals (new projects & renewals) and provide recommendation for approval
• Support and advise markets on the commercial aspects before an investment application is raised.

3. Business Planning & Budgeting

• Support and coordinate the Budget / Mid-Term Planning (MTP) and Rolling Forecast in alignment with global standards and procedures.
• Monitor and track one-time impacts that need to be considered in budget planning and forecasting.
• Work with other Contract Logistics functions to obtain holistic overview on financial impacts from respective function initiatives.

4. KEEP & Contract Management

• Maintain and ensure data accuracy of central customer contract database.
• Drive timely renewal of existing contracts by reflecting contract status in forward looking manner.
• Main point of contact for contract management process in alignment with global SOP
• Conduct deep dive analysis and diagnostics approach to reduce contract deficiencies.
• Review contractual and commercial solutions with stakeholders and provide measures to improve customers profitability

Requirements:

• Strong knowledge & experience in 3PL/Contract Logistics & Transportation industry
• Advanced financial analysis capability using MS Excel and other tools
• Ability to build and develop sound business cases
• Experience in planning and budgeting
• Good presentation and leadership skills
• Experience in commercial/contract management
• Fluent in English and other Asian/European languages is beneficial
• Working knowledge of business/data warehousing and visualization tools
• Knowledge of WMS and TMS systems and ability to extract reporting information
• Working knowledge of SAP FI, AB and BI

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

• Position: Technician (Heavy Equipment)
• Location: Tuas (company transport provided)
• Working hours: Monday to Friday (8.30am - 4.30pm)
• Salary (commensurate with experience): Up to $2,500 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance
• Duration: Permanent
• Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

• In-charge of machine assembly
• Handling electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Servicing & troubleshooting
• Maintain workshop cleanliness after daily job
• Any other ad-hoc duties assigned

Requirements:

• ITE or Diploma in Mechanical/Electrical/Mechatronics Engineering
• Trained and/or experienced in the heavy equipment industry
• Minimum 2 years of relevant experience is required

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description & Requirements

Liuli International is seeking a highly motivated and experienced Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our consultancy, driving business growth, and ensuring the highest standards of service to our clients. This role requires strong leadership, strategic thinking, and a deep understanding of the education sector.

Key Responsibilities:

• Manage and coordinate daily operations, ensuring efficiency and productivity.
• Develop and implement strategic plans to achieve business goals and objectives.
• Lead, mentor, and motivate a team to deliver exceptional service.
• Monitor market trends and identify opportunities for growth and expansion in the education sector.
• Maintain high standards of customer service, addressing any issues promptly and professionally.
• Collaborate with senior management to set performance targets and budgets.
• Ensure compliance with company policies and industry regulations.
• Prepare and present regular reports on business performance and progress.
• Oversee the management of student hostel contracts, ensuring that accommodations meet the required standards and addressing any related issues or concerns.
• Foster and maintain relationships with educational institutions, housing providers, and other stakeholders to facilitate student placements.

Qualifications:

• Bachelor's degree in Education, Business Administration, or a related field.
• Proven experience in a managerial role within the education consultancy or a similar industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to drive business growth.
• Knowledge of the international education landscape and market trends.
• Exceptional organizational and problem-solving skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment

Job Purpose:

We are seeking a highly skilled and detail-oriented Manager of Human Resource Information Systems (HRIS) to lead and oversee the strategic management and optimization of our HRIS platform. This role is responsible for ensuring that the system effectively supports HR operations and enhances the employee experience by streamlining HR processes, improving data accuracy, and providing actionable insights. The HRIS Manager will work closely with the HR team, IT, and other departments to implement system enhancements and ensure compliance with data management and security standards.

Key Responsibilities:

HRIS Management & Optimization

· Lead the administration and ongoing optimization of the HRIS (e.g., Workday / SAP / SuccessFactors / PeopleSoft, etc.), ensuring its alignment with business objectives and HR needs.

· Manage system configurations, updates, upgrades, and troubleshooting to ensure the platform is operating efficiently and effectively.

· Collaborate with key stakeholders to identify process improvements and system enhancements.

· Oversee data migration and set algorithms in the system to ensure accurate and efficient data handling.

Data Management & Reporting

· Oversee HR data integrity, ensuring information is accurate and up to date within the system.

· Generate and analyze reports and dashboards to provide HR leadership with actionable insights for decision-making.

· Develop and manage standard operating procedures for data management and HRIS-related processes.

System Implementation & Upgrades

· Lead or support the implementation of new HRIS functionalities or the integration of new modules, ensuring smooth transitions and minimal disruption to HR operations.

· Coordinate with IT, external vendors to support deployment and maintenance of HRIS features.

· Manage system rollouts, including the creation and delivery of communication decks to ensure proper stakeholder engagement and understanding.

User Support & Training

· Provide HR staff and end-users with training and support on HRIS system functionalities, including self-service portals, reporting tools, and new features.

· Primary point of contact for system-related issues, troubleshooting, and user inquiries.

Compliance & Security

· Ensure that HRIS practices and processes comply with legal, regulatory, and organizational data security standards (e.g., GDPR, HIPAA, PDPA etc.).

· Monitor and manage access controls, permissions, and security settings to safeguard sensitive employee data.

Project Management

· Manage and prioritize multiple HRIS-related projects simultaneously, ensuring they are completed on time, within budget, and in line with organizational goals.

· Act as the project manager for HRIS system upgrades, new feature implementations, and cross-functional initiatives.

Collaboration & Continuous Improvement

· Work closely with HR leadership to ensure HRIS capabilities align with the department’s strategic goals and evolving needs.

· Stay up to date with HRIS trends, tools, and technologies, and propose solutions to optimize HR operations and employee experience.

Requirements:

· Bachelor’s Degree in Human Resources, Information Technology, or a related field.

· Minimum of 8 years of experience working with HRIS systems, with at least 2 years in a managerial or lead role.

· Hands-on experience with HRIS platforms (Workday / SAP SuccessFactors / Oracle / PeopleSoft).

· Must have system migration and/or implementation experience.

· Strong understanding of HR functions, including payroll, benefits administration, recruiting, performance management, and talent development.

Skills & Abilities:

· Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights.

· Experience in HRIS data management, including data integrity, system configurations, and reporting.

· Excellent project management skills with the ability to manage competing priorities and meet deadlines.

· Exceptional communication skills, with the ability to train users and collaborate with cross-functional teams.

· Knowledge of data privacy regulations and best practices related to HRIS management.

· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with advanced Excel skills for reporting and analysis.

Additional Information:

· Ability to work in a fast-paced, dynamic environment.

· Strong attention to detail and a proactive approach to identifying and resolving issues.

· Ability to lead and influence teams across functions.

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Preferably with a Degree in Engineering related studies.
• Minimum 10 years of engineering/design experience
• Good interpersonal, communication, and organisational skills
• Able to work well independently and as a team

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Preferably with a Degree in Engineering related studies.
• Minimum 10 years of engineering/design experience
• Good interpersonal, communication, and organisational skills
• Able to work well independently and as a team

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Preferably with a Degree in Engineering related studies.
• Minimum 10 years of engineering/design experience
• Good interpersonal, communication, and organisational skills
• Able to work well independently and as a team

Japanese F&B company with 120 stores in Japan, Singapore, Thailand, USA seeking

Senior Customer Service Officer (kitchen and service, must work in store) for 1 outlet

Job description:

1. Assist Manager in working in, operating existing store

2. Assist store operations and inventory management, hiring and cost management

Skills needed:

1. Fluency in English

2. Experience and knowledge of profit and loss and financial statements

3. Kitchen and service experience

5.5 to 6-day work week with some travelling over some weekends.

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Role Overview

As the Vice President of IT Planning Team at Systems Office for Asia (ASO), you will be responsible for guiding the strategic direction of our IT initiatives. This role involves leading planning initiatives, improving processes, and collaborating with professionals across the APAC region. Your leadership will help achieve our business goals and improve operational efficiency. If you have experience in IT planning and are a proactive thinker, we encourage you to join our team and contribute to our success.

Job Responsibilities

• Business Plan Development
• Create and promote comprehensive business plans and strategies, ensuring they are effectively communicated and adopted across the organization.
• Collaborate with stakeholders from various regions and departments, including the Head Office, to ensure cohesive strategy development and execution.
• Strategic IT Planning and Execution
• In collaboration with SMEs, propose and evaluate innovative IT initiatives.
• Conduct thorough research and analysis to ensure the feasibility and alignment of these initiatives with business needs.
• Performance Monitoring and Reporting
• Develop and monitor key performance indicators (KPIs) of ASO to track the progress and success of IT initiatives.
• Prepare detailed reports and presentations for management, providing insights and recommendations based on data analysis.
• Generate monthly IT reporting and forecasting for submission to the Head Office, and assist in creating reports and presentation materials for executive meetings.
• Stakeholder Communication
• Act as a liaison between the IT Planning Team and other departments, ensuring effective communication and collaboration.
• Manage IT-related meetings and committees, leading and coordinating IT strategies across APAC managements.
• Cost Optimization
• Identify and implement cost-saving initiatives, including offshoring and other efficiency measures, to enhance operational effectiveness.
• Evaluate existing processes and recommend improvements to reduce costs and increase productivity.
• Strategic Partnership and Ad-hoc Support
• Act as a strategic partner to management, providing proactive support in ad-hoc tasks.
• Support management in evaluating the current organizational framework and proposing improvements.
• Ensure timely and effective responses to emerging issues, contributing to the overall strategic direction of ASO.
• Team Leadership and Development
• Lead and mentor a small team of IT professionals, fostering a collaborative and high-performance work environment.
• Provide guidance and support to team members, ensuring their professional growth and development.

Job Requirements:

• Minimum 10 years of experience in IT planning, including 3 years in strategic planning within the business domain with experience in IT initiatives and collaborated with IT departments.
• Experience in IT planning methodologies, tools, and best practices.
• Experience in developing and promoting business plans and strategies, with experience in coordinating with stakeholders from other regions and departments.
• Proven track record in developing and promoting business plans and strategies, with experience in coordinating with stakeholders from other regions and departments.
• Strong leadership and people management skills, with the ability to inspire and develop talent.
• Excellent analytical and problem-solving abilities, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proactive, responsible, and able to work independently.
• Fast learner with a hands-on approach to problem-solving.
• Familiarity with IT strategy and the implementation of new technologies is preferred.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068053

About Us

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Manage the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for payroll
• Assist in the preparation and processing of monthly or payroll cycles as per company schedules, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local (Form IR8A) and foreign employees (Form IR21)
• Liaising with statutory bodies – IRAS, MOM, CPF, etc.
• Resolve payroll discrepancies and answer employees’ payroll-related inquiries
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Assist in the preparation of payroll reports for management and payroll audits.
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Participating in continuous change management and payroll process streamlining
• Other ad-hoc duties as assigned
• Provide backup support for the Payroll Manager in their absence

About You

• Knowledge in Frontier e-HR System is an added advantage
• Diploma/ Degree in Business/HR or equivalent
• Minimum 5 - 7 years of relevant experience in for a fast-paced environment
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Proficient in Microsoft Excel (Pivot table/Vlookup)
• Meticulous, organized and a team-player
• Good communication and interpersonal skills

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

JOB SUMMARY

The Assistant ME Engineering Manager is responsible for leading a group of Manufacturing Engineers through planning, designing, implementing, and managing; integrated, productions and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the production site. The Asst ME Engineering Manager will adopt as its goals profitability, effectiveness, adaptability, responsiveness, quality, and the continuous improvement of products and services throughout their life cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Establish and clearly communicate all global, regional and site Manufacturing Engineering strategies to the ME Engineering team.

· Coach, mentor and train engineers with the Manufacturing Engineering team.

· Support recruitment and retainment of Manufacturing Engineering talent within the site.

· Report and drive improvement within the site through the monitoring of the key ME Engineering metrics.

· Develop and maintain the Manufacturing Engineering succession plan for the site.

· Insure the standardization of Jabil processes throughout the site in accordance with the global, regional and site direction.

· Standardize the configuration of the systems used (e.g. SAP, MES, IEDB).

. Support the Lean organization by developing a solid process foundation and data integrity to support process improvement through the organization.

. Strong knowledge in NPI, High Level Assembly (HLA), Complex assemblies will be added advantages.

. May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Key Requirements:

o Understanding and application of broad range of industrial engineering tools (ie. Work measurement, simulation, process mapping, and workstation design, operations research, etc.)

o Understanding of Jabil’s global strategies and direction

o Understanding of site’s facilities, capabilities and how they tie back to the Jabil strategies and direction

o Understanding of the complete Sales to Payment process

o Strong financial and analytical ability

o Proven track record of successful change management accomplishments, implementing and management continuous improvements and cost reduction programs

o Strong communication skills

o Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint), Microsoft Visio, Microsoft Project, and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Degree in Industrial Engineering , Production Engineering, Mechanical Engineering.

· MS in Industrial Engineering or MBA preferred

· At least 7 years of working experience in the Manufacturing or related field, with a minimum of 2 year of supervisory experience

About the role:

• Liaise with client's representatives on all site matters with proper documentation.
• Deal effectively with all consultants, construction teams, and relevant authorities.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Able to prepare tender document including the estimated price value and specification write up.
• Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.
• Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.
• Any other related duties that may be assigned

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Experience in Greenmark Project/ACMV will be advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

• Position: Service Technician/Engineer (Measurement/Instrument/Electronic)
• Location: Ang Mo Kio - Few bus stops from Ang Mo Kio MRT
• Working hours: 5 days work week, Monday to Friday 9.00am to 6.00pm
• Salary (commensurate with experience): Up to basic $4500 + $800-$1000 Transport allowance + 10 days Annual Leave + Variable Bonus + Phone Allowance
• Duration: Permanent
• Industry: Test & Measurement Equipment

Main Responsibilities:

• Provide technical support to customer.
• Perform Troubleshooting, Installation, commissioning, testing and repair of test & measuring instruments
• Assist in all sales and technical support activities.

Requirements:

• Minimum ITE Higher NITEC/Poly Diploma in Electrical & Electronic Engineering or equivalent
• Minimum 1-2 years related experience
• Candidate without experience is welcome to apply, full training provided
• PC Literate
• Bilingual in English and Mandarin to liaise with Chinese speaking clients who converse in Mandarin only

Email me at [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Description

• Responsible in running the full operations of the café including opening and closing of café
• Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures
• Coaching and training of service staff
• Maintain high level of service standard and cleanliness of café
• Comply with all health and safety regulations
• Building strong rapport with guests
• Handle guest feedback/complaints
• Managed roster of staff including part timers

Job Requirement

• Min 2 year of relevant experience in supervisory role in F&B environment
• Preserve excellent levels of internal and external customer service
• Identify customers needs and respond proactively to all of their concerns
• Good F&B knowledge, knowledge of POS and MS office
• A hands-on person in delivering F&B services
• Creative and positive working attitude
• Work with passion, zest, energy and professionalism

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work