Total 92,202 customer service manager job vacancies in Singapore

• Candidates have to be 21 years old and above (regulatory requirement) • Have a keen passion for working with women and children

• Provide quality care to women and children in the residential setting

• Supervise the daily routine of women and children

• Assist in running programs and activities for the residents

• Assist in preparing facilities/provisions for new residents

• Supervise and assist in clearing and cleaning the environment after residents are discharged

• 4-day work week (Able to work rotating shifts, including 1 night, 1 weekend, and public holidays)

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

Customer Service, Call Center

12months initial contract

Pasir Panjang, SG

•Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

•Follow-up on all outstanding incidents/cases

•Logged all calls reported into the case management system.

•Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

Requirements:

•Minimum 1 year of call center experience

•Having good communication skills (speaking and writing)

•Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

•Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Salary: $2980 per month

Working Days: Monday - Friday

Working Hours: 830am - 6pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Coordinator, you will support the Permanency Team in securing legal, physical and relational permanency in the best interests of children who require long-term out of home care.

You will assist the team with:

• Providing logistical support, statutory intervention and services to address the needs of children and young persons who have been seriously harmed or are at high risk of serious harm.
• Conducting necessary assessments, checks and screening for children and young persons who have been abused or neglected by their parents or caregivers.
• Providing services for children who need statutory guidance or care and protection because of abuse, neglect and abandonment.
• Supporting the maintenance of the Adoption Registry through which children for whom adoption is the primary permanency plan can be matched with prospective adopters.
• Having overview over a small pool of inactive cases where mainly administrative support is required.

Job Requirements:

• Degree
• Tertiary qualifications in Social Work, Psychology or related discipline
• Experience in working with vulnerable children and families or with investigative experience in social service settings is an added advantage
• Able to work calmly in highly stressful situations and environment
• Be tenacious and resilient in handling difficult situations/clients
• High level of emotional resilience
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Enjoy teamwork

Able to work during weekends/after office hours where needed

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

1. Provide First Call Resolution (FCR) technical support via phone and emails.

2. Perform first level troubleshooting on all reported incidents and escalate incidents

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted

Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a

specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and

provide regular updates for follow-up actions and incident status.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Admin assistant

• Data entry
• Organizing records
• Entering data into system
• Support administrative activities and other ad-hoc duties

Customer Service

• Provide frontline customer service for the Department.
• Handle general and wayfinding enquiries from visitors.
• Answers incoming and outgoing calls in a timely manner.

Job requirement:

• Minimum GCE N Level or above
• Prior admin/ customer service experience is an advantage
• No experience needed, training will be provided
• Able to start immediate within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong

CEI Registration No.: R2095121

Email: [email protected]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Responsibilities

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Our client is renowned luxury hotel architecture firm seeking a highly skilled and experienced Senior Manager to lead our MEP Technical Services team. The ideal candidate will have a strong technical background in Mechanical, Electrical, and Plumbing (MEP) systems, coupled with excellent leadership and project management skills. This role will be responsible for overseeing the technical delivery of MEP services across a range of projects, ensuring compliance with industry standards and client requirements.

• Provide Technical Services Advisory to ensure adherence to Design Brand Standards for new-build, conversion, re-branding and refurbishment projects from the design stage through to hotel opening.
• Prepare engineering services briefs for new project, review and comment on consultants designs for efficiency, appropriateness in design and operational issues.
• Provide engineering input/advice for due diligence process on potential new/conversion and/or renovation of existing hotels and conduct pre-opening reviews relative to Brand Standards.
• Conduct regular and periodic site visits to assigned projects for the purposes of ensuring compliance with Brand Standards.
• Conduct technical inspections as required of potential or existing properties and complete Property Improvement Plans (PIPs).
• Review design and construction standards periodically and contribute to the process of maintaining the Brand Standards in line with the sustainable technologies.
• Provide advice and direction to Hotels DOEs on Standards and Procedures, Fire, Life & Safety and Environment issues.
• Identify, develop, document and implement sustainability initiatives related to decarbonization, waste management, energy and water efficiency efforts.

Job Skills

• Demonstrate leadership capabilities and team player.
• Strong work ethics and excellent learning/work attitude, independent and can perform without much supervision (hands-on).
• Organizational adaptability & versatility in managing across different cultures.
• Excellent in written & verbal presentation skills.
• Responsible for the effective implementation in your respective service units.
• Good interpersonal skills to relate well with all various stakeholders.
• Strong passion for Sustainability, ESG and process implementation
• Ability to work under pressure and meet challenging deadlines.
• Understanding of good construction, technical practices; keen eye for details.

Requirements:

• Minimum 8 to 12 years experience in a lead role in consultancy or hotel technical services. Experience in hospitality projects will be an added advantage.
• A degree in Engineering, Architecture, or a related field, preferably with a focus on design, construction, or technical services.
• Recognised professional qualification in mechanical or electrical engineering or related discipline.
• Familiarity with sustainability programs including Green Mark, LEED, Earthcheck etc
• Experience in energy and sustainability technology identification and implementation would be an advantage
• Good understanding of design and construction standards to ensure processes are in compliance to Brand Standards
• Proactive team-player, independent and able to work under pressure in a fast-paced environment

Interested candidates, please send your CV to: [email protected] or click APPLY

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

COMPANY DESCRIPTION

Wild Honey is all about beautiful breakfasts, all day everyday. It provides an affordable yet luxurious, a chance to become an armchair traveler. A home away from home for guests, friends and team members.

Working at Wild Honey provides an opportunity to bring some of the cues of fine dining to all day casual dining. It is a fun, vibrant and exciting place to work. As an employee of Wild Honey you will be able to make an impact every day, through teamwork, passion and an unwavering commitment to ensure every guest has an exceptional dining experience.

RESPONSIBILITIES

1. Greet customers warmly as they enter the restaurant and provide them with menus.
2. Take customer orders accurately and efficiently, making recommendations and answering questions about menu items.
3. Relay orders to the kitchen staff and ensure that they are prepared promptly and accurately.
4. Serve food and beverages to guests in a timely and courteous manner.
5. Check back with customers to ensure that they are satisfied with their meals and address any concerns or issues promptly.
6. Monitor dining room cleanliness and appearance, including clearing tables, resetting them for the next guests, and maintaining a tidy work environment.
7. Handle cash and card transactions accurately, process payments, and issue receipts.
8. Collaborate with kitchen and bar staff to ensure smooth service and efficient operations.
9. Assist with cleaning duties, such as sweeping, mopping, and sanitizing surfaces, to maintain a clean and safe environment for guests and staff.
10. Adhere to all food safety and sanitation guidelines, including proper food handling and storage procedures.
11. Attend training sessions and staff meetings as required.
12. Uphold the restaurant's standards of quality, service, and hospitality at all times.
13. Perform other duties as assigned by management to support the team and meet the needs of the restaurant.

1. High school diploma or equivalent preferred.
2. Previous experience in a restaurant or customer service role is preferred but not required.
3. Excellent interpersonal and communication skills, with a friendly and outgoing personality.
4. Ability to work well under pressure in a fast-paced environment.
5. Strong attention to detail and accuracy, especially when taking orders and handling payments.
6. Basic math skills and the ability to handle cash transactions.
7. Flexibility to work various shifts, including evenings, weekends, and holidays.
8. Ability to stand and walk for extended periods and lift up to 25 pounds.
9. Food safety certification is a plus but not required.

This position is concerned with the courteous and prompt manner of providing service to guests according to Wild Honey 's standard.

• Singapore Based (Eunos)
• 5.5 days, Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)
• Salary: $2000 - $3000
• Advanced / Higher / Certificate in Community & Social Services; Minimum GCE 'O' Level or relevant certificate
• Career Progression Opportunities

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

• Singapore Based (Eunos)
• 5.5days, Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Salary range: SGD 2600 - SGD 3500
• Experience in programme coordination, preferably in a social service or healthcare setting; Min 1 year of relevant experience with conducting programmes
• Career Progression Opportunities

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline
• Experience in programme coordination, preferably in a social service or healthcare setting
• Min 1 year of relevant experience with conducting programmes

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are representing our client in the global technology and engineering space to look for an experienced Project Manager to join the existing team.

Responsibilities

• Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide
• Coordinate internal resources and external parties/vendors for flawless execution of assigned projects
• Ensure assigned projects are delivered on-time, within scope and within budget
• Upfront planning to ensure resource availability and allocation
• Develop detailed project plan to monitor, implement and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Perform risk management to minimize potential risks. Report and escalate to management when needed
• Manage relationship with customers and relevant stakeholders
• Develop spreadsheets and PowerPoint to document needs and update
• Perform other related duties as assigned

Requirements

• Degree in Computer Science or related field
• Project Management Professional (PMP) certification is a plus
• Knowledge of Singapore Government procurement and governance processes will be an addedadvantage
• Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project
• Deep understanding in Agile development for software products
• Experience with project management software tools
• Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills
• Excellent client-facing and internal/external communication skills
• Solid organization skills including attention to detail and multi-tasking skills
• Proficient in planning, managing, delegating, and coaching
• Self-driven; results- and customer-oriented

JOB DESCRIPTION

SITE MANAGER

· Assisting the project manager to ensure smooth running of site operations and monitoring of work progress at sites.

· Responsible for site management which includes planning, supervising.

· Ensure the quality of work is achieved and the safety and environmental regulations are complied and met in align with the project completion time frame.

· To review materials requisitions, execute overall scheduling and specific planning work.

· Design, implement progress and schedule control systems for the project according to set requirements.

· Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects.

· To work and collaborate closely with project managers, architects, consultants, engineers, stakeholders etc to ensure all site activities are in order and as per schedule plan to facilitate smooth completion of project and meet client requirements.

· Managing and monitoring of subcontractors’ work progress and quality

· Provide guidance to engineers and supervisors in relation to construction works, ensure site progress is according to schedule, quality standards are maintained and site inspections are carried out and issued are resolved on time.

· Leading and managing of workers and subcontractors on site.

· Prepare progress report and work schedule and attend project related meetings.

· Any other ad-hoc tasks by the PM.

Requirements

· Min Diploma or Degree in Civil / Structural / M&E Engineering or any equivalent qualification.

· At least 5 years of construction experience in Singapore, preferably 3 years of managerial experience

· Good knowledge of construction methods, technologies and able to interpret drawings and contracts

· Good communication and people management skills and able to interact with staff and workers from various disciplines

· Able to work independently and have good time management

· Experience in building construction highly preferred

Overview:

The incumbent will be based in Singapore but will need to travel to India as and when required.

Key Responsibilities:

• Sales development, primarily responsible for liaising with clients in India
• Lead the projects undertaken by clients, from NPI (New Product Introduction) to MP (Mass Production), and meet client requirements.
• Conduct market research and analyze competitors, market trends, and customer needs to identify new business opportunities.
• Prepare and present accurate sales forecasts, budgets, and reports to senior management.
• Maintain a thorough understanding of the company's products and services to effectively communicate value propositions to customers.
• Lead negotiations with key clients and close deals to meet or exceed sales targets.
• Collect and analyze customer feedback to inform product development and improve customer satisfaction.
• Team management

Job Requirement:

• Degree and above
• Possess experiences in the consumer electronics industry is an added advantage
• Willingness to travel overseas
• Proactive and self-motivated

Develop digital campaigns to increase interaction and engagement on social media platforms to create brand awareness and enhance social media presence for the brands.

To convert sales on the brand’s official website, build social presence, and garner brand exposure.

Manage all brand marketing campaigns such as Facebook, Instagram, Xiao Hong Shu, TikTok and etc.

Manage and update company websites. Plan and implementation of SEO technical and on-page optimizations.

Monitor current market conditions as well as competitors' information to improve the effectiveness of marketing campaigns.

Initiate content creation and copywriting in management of social media calendar.

Coordinating with the marketing team and operation team on all marketing communications development, ensuring all promotions are planned and executed on schedule.

Liaise with digital marketing agency to implement & optimize online advertisements through Meta/Google/Programmatic and etc to drive leads.

Tracking the effectiveness of marketing campaigns and reporting findings to the executive team.

Manage and monitor the day-to-day performance of social and online marketing platforms.

Handle sales enquiry.

Plan collaboration with partners.

Liaise with web designer to maintain and expand e-Commerce segment.

Work and manage PR Agencies that we are working with to expand brand awareness.

Assist in ad-hoc marketing duties as assigned by the management.

Job Requirements:-

1 years of relevant experience in the relevant field.

Experience in digital marketing platforms such as digital media, and social media platforms.

Proficiency in creative and copy writing.

Familiar with advertising formats and campaign setups on Google Ads, GA, Meta Business, Tik Tok for Business, and Programmatic platforms is a MUST.

Strong analytical skills to analyze data, summarizing insights across different digital touch points.

Strong communication, time-management, and creativity skills.

Experience in using Adobe CC, Video Editing software,

We are looking for an experienced and detail-oriented Finance Manager to lead our financial and management reporting functions. In this critical role, you will ensure the accuracy and timeliness of financial reporting, provide insights to support strategic decision-making, and contribute to the continuous improvement of financial processes.

This position is ideal for a professional who thrives in data-driven environments and has a passion for delivering clear, actionable financial insights to stakeholders.

Based in Singapore, the individual must be willing to travel, if needed.

Key Responsibilities

Financial Reporting

• Prepare and oversee the production of accurate and timely financial statements, including income statements, balance sheets, and cash flow statements.

• Ensure compliance with applicable accounting standards (e.g., GAAP, IFRS) and regulatory requirements.

• Manage external audits and liaise with auditors to ensure successful and efficient audit processes.

Management Reporting

• Develop and maintain monthly, quarterly, and annual management reports to provide actionable insights into business performance.

• Partner with various entities to create customized financial analyses and performance metrics.

• Present financial results and trends to senior management and other stakeholders.

Budgeting and Forecasting

• Oversee the budgeting and forecasting process, ensuring alignment with organizational goals.

• Analyze variances between actual results and budget/forecast, identifying opportunities for improvement.

• Provide recommendations to enhance financial performance and cost efficiency.

Process Improvement and Systems Management

• Identify and implement improvements to financial reporting processes and systems to enhance accuracy, efficiency, and scalability.

• Ensure robust internal controls are in place for reporting and data integrity.

• Collaborate with other departments and entities to optimize financial systems and reporting tools.

Leadership and Collaboration

• Lead and mentor a team of Finance specialists, fostering professional development and growth.

• Collaborate with cross-functional teams, including accounting, operations, and strategy, to ensure alignment of financial goals and reporting processes.

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Finance, Accounting, or a related field

• Professional certification (e.g., CPA, CMA, ACCA) is highly desirable.

• 4+ years of progressive experience in financial management, with a strong focus on reporting.

• Experience in managing financial reporting for large or complex organizations is a plus.

Skills & Competencies

• In-depth knowledge of accounting principles and financial reporting standards (e.g., GAAP, IFRS).

• Advanced proficiency in financial modeling and analysis.

• Excellent analytical, organizational, and problem-solving skills.

Responsibilities:

• Translate overall Project Plan to a planning for the operational activities within the project, ensure the availability of the required means and adjust planning if required.
• Organise and ensure the overall execution of the operations, coordinate the works on site, advise on improving project execution, in line with operational planning, budget and QHSE-S standards.
• Organise the logistics within the scope of own operational area of responsibility in cooperation with Technical Department and other relevant stakeholders.
• Evaluate and report on the project phases and end results of the project, analyse non-conformities and complaints and make proposals for improvement.
• Co-develop, implement, optimise and/or continuously improve work processes, productions and working methodologies.
• Prepare and write method statements to execute work scopes.
• Support and manage the implementation of DRIVE on the project.
• Work and act in accordance with the applicable QHSE-S instructions
• Guide and supervise a team of operational superintendents.

Requirements:

• Relevant tertiary qualifications/Degree/Diploma/Master in Engineering or a related technical discipline (or equivalent knowledge and experience)
• With minimum 8 years experience in the same industry
• Possess high HSE DNA skills as to drive and lead HSE performance on site
• Have contractual knowledge as to negotiate and implement contracts / subcontracts
• Have high people skills as to lead a versatile, multinational team of staff and crew
• Be fully skilled in Microsoft office software as to lead meetings and presentations with Clients
• Be fully proficient in English language (reading / writing / speaking)

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Responsibilities:

* Coordinate daily Front of the House and Back of the House restaurant operations

* Deliver superior service and maximize customer satisfaction

* Respond efficiently and accurately to customer complaints

* Regularly review product quality and research new vendors

* Organise and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Ensure compliance with sanitation and safety regulations

* Manage restaurant's good image and suggest ways to improve it

* Control operational costs and identify measures to cut waste

* Create detailed reports on weekly, monthly and annual revenues and expenses

* Promote the brand in the local community through word-of-mouth and restaurant events

* Recommend ways to reach a broader audience (e.g, discounts and social media ads)

* Train new and current employees on proper customer service practices

* Implement policies and protocols that will maintain future restaurant operations

Requirements

* Able to speak Mandarin

* Able to work flexible working hours and working location depending on outlet

* Proven work experience as a Restaurant Manager or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

* BSc degree in Business Administration; hospitality management or culinary schooling is a plus