Total 92,495 customer service manager job vacancies in Singapore

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Duties and Responsibilities

• Implement, maintain, and continuously improve on the Quality Management System.
• Assist in ensuring company and business units comply with the company’s standards, customer requirements, local statutory regulations, and International Air Transport Association (IATA) standards.
• Monitor and ensure all company documentation aligns with dnata Documentation System Standards.
• Monitor the accessibility and dissemination of all airline customer manuals to stakeholders.
• Lead the quality assurance program to ensure operations follow standards.
• Plan and conduct annual internal audits with qualified auditors for business units and contractors.
• Plan, schedule, and conduct inspections for the company via the d-auditor tool.
• Review work processes and workflows to improve operational effectiveness and meet KPIs.
• Facilitate external audits with stakeholders and monitor corrective and preventive measures (accreditation ISO 9001, ISAGO, and Airline Station Audits).
• Analyze and prepare data from audits, compliance checks, or other areas as requested for management reporting.
• Collaborate with HQ on projects (e.g., dnata hub modules) as part of continuous improvement.
• Support and assist in workplace incident investigations (if required).
• Review and update the corporate management manual and implement solutions to resolve quality issues.
• Support departments assigned to the company’s Crisis Management Plan.
• Ensure compliance with all workplace safety, security, and health policies and procedures.

Requirements

• Minimum Degree/Diploma in Aviation Management from a recognized tertiary institution.
• Minimum 10 years of working experience managing Quality Management Systems, preferably in airline or aviation services.
• Working knowledge of ISO 9001, ISAGO, and experience in audits.

Benefit

• High basic + high commission (Up to $8,000)
• Competitive salary and benefits package.
• Opportunity to work with a collaborative and innovative team.
• Room for professional growth and development.
• Locatet near MRT stations

Job Responsibilities

• Ensuring smooth daily operation of retail stores that you are assigned to operate.
• Ensure area sales target is achieved.
• Ensure each outlet hits the individual outlet target.
• Motivating and managing the assigned retail outlets staff.
• Ensure proper execution of marketing promotions and all communications.
• Participate in operations promotions, advertisement, sales training.
• Ensuring cleanliness and service quality of assigned retail store.
• Act as a liaison between the Sales HOD and assigned outlets, disseminating information and directives to Branch Managers and teams.
• Review Daily Sales Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.
• Perform related, ac-hoc duties/tasks as required.

Job Requirements:

• At least 3 years of similar experience in the Beauty/Spa industry
• Powerful motivator with strong leadership skills
• Excellent influencing and interpersonal skills
• Able to work independently and with a team
• Able to lead a team of max 15 staffs
• Strong command of spoken English and Mandarin. Must be able to speak in Mandarin to liaise with Mandarin speaking customers
• Positive attitude and mindset, able to roll with punches
• Highly initiative with strong problem-solving skills and constantly having a positive mindset
• Able to work on weekends and public holidays and retail hours

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Duties and Responsibilities:

1.Strategic Digital Marketing Planning

2.Campaign Management

3.Website Management & SEO

4.Content Creation & Strategy

5.Social Media Marketing

6.Email Marketing

7.Analytics and Reporting

8.Team Collaboration and Leadership

9.Paid Media Management

Key Skills and Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 1-5 years of experience in digital marketing management.
• Proficiency in digital marketing tools such as Google Analytics, SEMrush, HubSpot, and social media platforms.
• Strong analytical skills and data-driven mindset.
• Solid understanding of SEO/SEM, PPC, content marketing, and email automation.
• Excellent communication, leadership, and organizational skills.
• Creative thinker with the ability to develop innovative campaigns.
• Experience with website CMS platforms like WordPress is a plus.

Position Overview:

The role of the Visual Merchandising Manager is to ensure the quality and maintain the consistency of visual merchandising across the Hermes Singapore boutiques. The position requires an ability to merge commercial and aesthetic concerns in the improvement of the boutique's appearance, the elevation of the client's shopping experience, and the development of strategic merchandising plans to further the growth of the boutique. The Visual Merchandising Manager will work strategically with the Retail Merchandising Director, Store Managers, Communications Team, and Operations Team to execute visual merchandising initiatives to drive and maximize sales potential. The individual will deliver in-store visual merchandising support and training.

Main Responsibilities:

Visual Merchandising

• Execute In-store Visual Merchandising as per VM guidelines
• Planning: Monthly VM schedule based on store performance, MOS, Incentive programs, and Calendar events
• Create and Execute VM for all métiers, and creatively create cross-VM opportunities
• For busy trading periods to maintain the general environment of the stores where necessary
• Support selection of products for window change
• Managing all PLV orders

Training

• Provide training and standards guidance on Visual Merchandising to store staff on a regular basis.
• Responsible for training store staff on the correct use and maintenance of all VM tools.
• Guide Store Management on fixture and/or lighting needs.

Retail Events & In-Store Animations

• Work with the Communications Team, Merchandising Team & Operations Teams to support visual merchandising initiatives, retail events, and in-store animations.
• Support store refurbishments and other VM-related Projects.

Reporting

• Provide regular reports and in-store photographs to maintain ongoing, regular communication regarding visual merchandising progress, best practices, challenges, or other responses to strategic business needs.
• Regular VM reports, linking VM to performances/Sales and traffic.
• Submission of any VM reports or information as requested by the Region or Paris

Requirements & Capabilities

• A bachelor’s degree/diploma in visual merchandising, design or marketing with at least 5 years of relevant experience in visual merchandising function in the luxury fashion industry
• Working hours may vary depending on the needs- before/after hours and some weekends, especially during peak retail seasons
• Attention to detail is essential to the role. A strong creative instinct with the ability to express the style and values of the House is necessary.
• Computer literacy, Microsoft Office skills, presentation skills

• Achieve annual sales growth targets by designing and implementing strong growth plans.
• Lead actively in the development of key accounts and major projects to secure wins together with team members. Expand Singapore market share within targeted market segments, identifying new product applications, adding new customers and winning over competitive accounts.
• Lead in continuous improvement of internal sales processes to raise productivity of the sales team with CRM and partnerships with customer service & operations teams to provide a high level of customer service to our accounts.

Requirement

• A minimum of 5 years’ experience in sales/business development and familiar with cooling systems/HVAC for data centers.
• Strong sales hunting personality, driven and a self-starter.
• Strong time management skills, able to multitask and work effectively under tight timelines.
• Strategic thinker with a strong understanding of customer behaviours, competitor analysis and market trends.
• Proven track record in achieving sales targets and business development.
• Good interpersonal and strong communication skills.
• Able to work both independently as well as is a team player.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

Basic Requirements:

• Education: Bachelor’s degree or above, preferably in Finance, Economics, International Trade, Maritime Management, Law, or related fields.
• Work Experience: Over 10 years of experience in dry bulk shipping companies, with at least 5 years of management experience in shipping finance, ship leasing, financing leases, and asset management.
• Management Experience: Experience as a senior executive or department head in large shipping enterprises, financing leasing companies, or financial institutions.

Professional Skills and Knowledge:

• Industry Knowledge:
  • Familiar with shipping industry market dynamics, ship asset management, and risk control related to market fluctuations.
  • In-depth understanding of financing lease business models, including sale-leaseback, operating lease, and capital lease processes.
  • Knowledge of domestic and international shipping market trends, ship buying and selling, financing channels, and regulatory policies.
• Financial Expertise:
  • Proficient in risk management, capital allocation, financial planning, and capital operation related to financial leasing.
  • Capable of financial analysis, fund management, and capital operations, with an understanding of capital markets and financial instruments.
• Legal and Compliance:
  • Familiar with domestic and international laws and regulations related to shipping, leasing, and financing.
  • Ability to handle domestic and international transactions, contract negotiations, and risk control audits to ensure legal compliance.

Key Responsibilities:

• Business Development: Lead efforts to expand the shipping finance and leasing market, establish customer channels, and drive business growth.
• Capital Management: Develop financing plans, optimize capital structure, control financing costs, and enhance capital efficiency.
• Risk Control: Oversee risk management processes for ship leasing projects, ensuring the safety and sustainability of projects.
• Strategic Planning: Assist the General Manager in formulating company strategic plans and promote innovation and diversification in leasing business.
• Team Management: Manage the business division and talent development, optimize team operations, and improve performance evaluation.

Personal Qualities:

• Leadership: Strong strategic thinking, decision-making ability, and execution skills to drive the business forward amidst uncertainty.
• Communication Skills: Excellent communication and negotiation skills, with the ability to coordinate and collaborate with external financial institutions, clients, and regulatory bodies.
• Stress Resilience: Ability to cope with complex market changes and high-pressure environments while maintaining quick responses and clear decision-making.

Preferred Qualifications:

• Over 5 years of professional experience in large shipping or financial leasing companies, with a track record of managing a department in a major enterprise.
• Familiarity with international markets and cross-border financing, with a global perspective and cross-cultural communication skills. Long-term overseas work experience is preferred.

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre-sales and post-sales support and project operations/management.

• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.

• Understanding of the structure of transmission work & electrical work industry and related customers.

• You will formulate business strategy, strategic leadership for the business development, operations and project management

• Build relationships with clients, government, community and organization that may potentially have commercial interest.

• Communication and cooperation with overseas branches and headquarters (Korea)

• To drive constant improvement systems in operations to maintain competitiveness in the market.

• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary goals, operations, challenges and requirements.

• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

• Internship or work experience in performing Sales & Engineering within the power industry

• Excellent in Microsoft Office Suite

Job  Description

• Act as the key account interface, develop and maintain strategic relationship with existing and potential Customer/Principal.
• Attend to Customer's request such as pull in, urgent order and push out etc...
• Plan for Overseas Factory Visit or Audit Meeting with the immediate Superior whenever require
• Develop the Sales of existing Accounts
• Build rapport with the Customer and handle Customer quality issues or complaints
• Provide quotation to the Customer
• Liaise with Factory people to ensure that they provide the best support on the order processing and delivery to us
• Work closely with your team members to ensure all order loading is accurate and daily schedule is met

Criteria

• Minimum Diploma holder
• At least 5 to 8 years of relevant sales experience in the PCB/Electronics/Semicon Industry
• Looking for people with aggressive and strong customer-oriented service mentality
• Positive attitude, responsive and hardworking
• Able to travel for business independently

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About the Company

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Key Responsibilities

• Acquire new SME clients through cold calling, networking, and referrals
• Recommend needs-based financing solutions to new SME clients
• Administer the onboarding and loan disbursement from new SME clients every month
• Ensure all sales processes are properly documented and close any gaps in the client acquisition cycle – from onboarding of new SME borrower to first loan disbursement
• Hybrid working arrangement

Requirements

• Degree in Accountancy / Finance / Business Administration or related field
• 2 - 3 years of experience in SME lending in a cold call environment is preferred
• Experience in invoice financing/ factoring is an additional advantage
• Ensure completion of daily cold-calling targets
• Able to work and adapt in a fast-paced environment
• Outgoing and positive personality, with the ability to engage with customers of all backgrounds and personalities
• Strong organizational and time management skills, with the ability to manage multiple sales activities and tasks simultaneously

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Must need to work on weekends and Public holidays

Must need to handle Entire Restaurant business Operations

In addition that candidates must have experience to prepare all the bellow receipes

Break Fast:

Idly, Dosa (All Types), Poori with Aloo Pongal, Chapathi, Upma, Aloo paratha, Kichadi (All Types), Egg (All Types), Sambar

Different Types of Chutneys (Tomato, Coconut, Onion, Green Chutney)

Different Types of Masalas (Channa, Green Peas, Black Eye Beans)

Different Types of Kurumas (Mix Veg, AlooGobi, Navarathna)

Lunch:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Snacks

Samosa,Cutlet,Channa Pattura,Types of Vada,Types of Pakkoda,Bonda,Bajji,

Soup:

Tomato Soup,Veg Clear Soup,Cream of Veg Soup,Chicken Clear Soup,Cream of Chicken Soup,Sweet Corn Chick Soup,SweetCorn Veg Soup,Egg Soup,Mushroom

Soup,Spinach soup,Mulaguthani Soup,

Sweets:

(Laddu,Club Jamun,Keasari,Different Types of Payasams,Sweet pongal)

Paal Payasam, Banana Pongal, Paysaam, Mysore Pak or Rava Laddoo

Rava Kesari Recipe, Kaju Mysore Pak

Carrot and Cashew Payassam, Chana Dal and Coconut Laddu,

Coconut Milk and Rose Custard, Rice Kheer

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Roles & Responsibilities

1. Applicant must at least has 1 year or more of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. Assist Operation Manager to train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Task Management

• Develop and implement a comprehensive product quality improvement plan, aligned with the organization'soverall goals and objectives.
• Lead and participate in cross-functional teams to identify and analyse root causes of quality issues.
• Developing and implementing corrective and preventive actions to prevent future quality issues.
• Monitoring and reporting on product quality metrics to track progress and identify areas for improvement.
• Conduct audits and assessments to identify and address potential quality risks.
• Collaborate with suppliers to ensure their products meet our quality requirements.
• Collaborating with various teams such as engineering, manufacturing, classification societies, and suppliers to ensure consistent quality throughout the product lifecycle.
• Stay up-to-date on the latest quality improvement methodologies and tools.
• Track and analyse warranty data for reporting, change implementation to new products and continuous improvement
• Identify and communicate process and product improvements.
• Continually seek to identify areas of quality risk and resolve them before they impact on the vessel.
• Delivery of regular communications & reports to the Key internal relationships.
• Establish and maintain high standards of quality and control of cost within budget limits.
• Carry out customer familiarization of our products.
• Occasional travel to vessels country operating area to conduct fact finding on their operations and acceptance of our products in operation for quality.

Interpersonal Management

• Communicate effectively: This involves actively listening, clearly conveying information, and providing constructive feedback with all levels of staff.
• Build trust and rapport: This involves being genuine, respectful, and reliable.
• Ensure liaison with shipyard personal and management to ensure product quality performance is consistent with the aims of the organization.Develop and maintain key external relationships with partners, customers, contractors, suppliers and official
• bodies and organisations.
• Negotiate on behalf of the company, be able to accept realistic compromises when necessary.
• Develop a strong network of industry suppliers, subcontractors, and contacts.

Information Management

• Develop and manage quality improvement documentation and reporting.
• Develop full understanding of vessel/product specifications and performance.
• Develop full understanding of relevant classification and survey body rules that affect the quality performance of our products.
• Manage warranty claim documentation and continuous improvement feedback documentation to the shipyard.
• Personal Management
• Look for opportunities to continue to develop professionally.
• Show personal accountability for the achievement of objectives.
• Keep up to date with the industry best practice and monitor actions of competitors.

GO is a leading event management company that creates unforgettable moments. From corporate conferences to large-scale dinner & dance events, we bring creativity, precision, and passion to every project. Join our growing team and be part of a brand that transforms ideas into reality.

We’re looking for an experienced Senior Project Manager who can manage complex events from concept to execution. The ideal candidate will oversee the planning, coordination, and execution of events while leading a team, maintaining client relationships, and ensuring excellence in delivery.

Key Responsibilities:

• Project Ownership: Take full ownership of event projects, from client briefing and proposal development to execution and post-event reporting.

• Client Management: Serve as the primary point of contact for clients, understanding their objectives and managing expectations while delivering outstanding service.

• Team Leadership: Lead and mentor a team of project managers, junior PMs, and operational staff. Ensure clear communication, task delegation, and team alignment.

• Proposal Development: Collaborate with internal teams (sales, design, and finance) to prepare detailed event proposals, budgets, and timelines.

• Supplier & Vendor Coordination: Manage relationships with suppliers, venues, and partners. Ensure seamless coordination and quality delivery on event day.

• Budget Management: Oversee event budgets, ensuring projects are delivered within scope, on time, and profitably.

• On-Site Management: Lead on-ground execution of events, troubleshoot challenges, and ensure all deliverables align with client expectations.

• Process Improvement: Contribute to enhancing systems and processes to improve efficiency in event planning and execution.

Requirements:

• At least 8-10 years of experience in event management, preferably in corporate events, conferences, and large-scale productions.

• Proven experience in managing multiple events simultaneously with high attention to detail.

• Strong leadership and team management skills.

• Excellent client-facing communication and relationship-building abilities.

• Proficiency in developing proposals, event timelines, and budgets.

• Ability to remain calm and solutions-oriented under pressure.

• Strong organizational and project management skills.

• A creative mindset with a passion for delivering memorable events.

Why Join Us?

• Opportunity to lead impactful events and work with high-profile clients.

• Collaborative and fast-growing team with a strong focus on innovation.

• Career progression opportunities as we scale and grow.

• Competitive salary and benefits aligned with your experience.

How to Apply:

If you’re an experienced project manager looking to lead exciting projects in the events space, we’d love to hear from you! Apply now or share this role with someone who’d be a great fit.

Responsibilities:

· Develop and implement strategic sales plans to achieve company revenue and growth targets in the telecommunications sector.

· Identify, pursue, and secure new business opportunities through market research, networking, and client engagement.

· Build and maintain strong relationships with key clients, partners, and stakeholders to drive customer retention and satisfaction.

· Lead the sales cycle, including lead generation, proposal development, contract negotiation, and closure.

· Monitor market trends, customer needs, and competitor activities to identify new opportunities and maintain a competitive edge.

· Collaborate with cross-functional teams (marketing, operations, and product) to align sales strategies with business goals.

· Provide accurate sales forecasts and regular reports on sales performance, pipeline, and progress against targets.

· Drive account planning activities and develop tailored solutions to address client-specific needs.

· Lead, mentor, and motivate a team of sales executives to optimize performance and exceed sales targets.

· Represent the company at industry events, trade shows, and conferences to increase brand visibility and expand the client base.

Requirements:

· Bachelor’s degree in Business Administration, Sales, Telecommunications, or a related field.

· Minimum 5 years of proven sales experience in the telecommunications industry, with a strong track record of meeting or exceeding targets.

· Excellent negotiation, communication, and interpersonal skills with the ability to influence key stakeholders.

· Strong understanding of telecommunications products, solutions, and emerging technologies.

· Results-driven individual with leadership capabilities and the ability to manage a high-performing sales team.

Clarence Khoh

R1552376

Responsibility

• Manage and mentor a team of account associates in providing quality accounting and taxation services.

• Manage and ensure the preparation of financial reports and tax by the team in accordance to accounting standards.

• Manage the preparation of full sets of accounts and partial set of accounts for various companies across multiple industry, including reconciliation, cash flow, closing.

• Handle tax structuring/planning, tax audit and dealing with tax authorities.

• Ensure timely submission of deliverables to clients.

• Supervise, mentor and provide guidance to a team of associates to achieve excellence in work.

• Constantly stay updated with new regulations and accounting standards and assist in staff training, such as conducting of training sessions for staff.

• Identify and drive process improvement within the department.

• Work with Director in expanding client portoflio, including meeting potential clients, drafting proposals for new assignments and managing existing accounting client portfolio

• Other ad-hoc assignments from Director

Requirements

• Recognised degree in accounting or other professional qualifications recognized by ISCA

• Min 5 years of relevant experience, preferably in an outsourced environment

• Min 3 years of People management experience

• Meticulous and good analytical skills

• Experience dealing with tax authorities and tax audit

• Good interpersonal and communication skills

• Organized, process-driven and able to drive results

About prettyFIT

prettyFIT is a leading women’s footwear brand in Singapore, renowned for its commitment to quality, style, and customer satisfaction. As we continue to grow both locally and internationally, we are looking for a Marketing Manager who can help elevate our brand presence and drive our marketing efforts forward.

We are seeking a dynamic and detail-oriented Retail Operations Manager to oversee the seamless functioning of our retail stores. This role involves ensuring operational excellence, maintaining visual merchandising standards, fostering team collaboration, and delivering exceptional customer experiences. The Retail Operations Manager will act as a crucial link between our head office and retail teams, driving efficiency and ensuring alignment with brand values and goals.

Responsibilities:

· Train and supervise store managers and sales associates to achieve exceptional customer service, creating a positive and memorable shopping experience for our customers.

· Provide coaching, motivation, and performance evaluations to ensure cohesive team spirit and continuous improvement of our retail teams.

· Set and drive sales targets for each store, taking into account market conditions and trends.

· Plan and manage store staff rosters to optimise sales and manpower efficiency.

· Ensure visual merchandising standards align with brand image and seasonal campaigns.

· Collaborate with the marketing team to execute in-store promotions and displays.

· Conduct regular store audits to ensure consistency and adherence to guidelines and company policies.

· Communicate corporate directives, updates, and feedback to store teams.

· Relay on-ground insights and operational challenges to the head office for actionable solutions.

· Coordinate with inventory team to maintain optimal stock levels.

· Provide feedback on our product performance, areas for improvement, competitive environment and trending styles.

Requirements:

· Minimum Diploma with 5 years of experience in the retail industry, including at least 2 years in a similar managerial role.

· Demonstrate operational excellence and a customer-service-oriented mindset with a focus on achieving goals.

· Strong communication, interpersonal relations and problem-solving skills.

· Exemplary leadership traits, including empathy, understanding, and the ability to inspire and motivate team members.

Join Our Team

At prettyFIT, we believe in nurturing talent and fostering a culture of innovation, diversity, and inclusion. If you’re passionate about retail excellence and thrive in a fast-paced environment, we’d love to hear from you! To apply, please submit your resume and cover letter to [email protected] detailing your relevant experience and why you are the perfect fit for the role.R

Pega Technical Project Manager

Job Summary:

• We are seeking a highly skilled Project Manager to lead the overall engagement. The ideal candidate will have expertise in managing end-to-end delivery of at least 2-3 applications, good client communication skills, stakeholder management ability.
• Have good technical knowledge in Pega with the ability to take Architectural decisions and solutioning. Additionally, domain experience in Airlines is good to have. The candidate will play a crucial role in driving techno-functional excellence and ensuring successful project delivery.

Whats on offer:

• Job Title: Project Manager
• Job Type: Perm
• Industry: Consulting
• End client: Airline
• Required Skills: Pega Case Management, Pega Cloud, Pega Integration, Pega Platform, Project Management, Cloud deployment.

Roles & Responsibilities :

• Managing the overall project delivery and ensure delivery schedule is adhered
• Prepare delivery schedule, effort and cost based on the client requirements and provide walkthrough of client on the same
• Project Manager will be liable to achieve client sign-off on schedule, effort and cost presented
• Providing weekly status reports to stakeholders
• Ensuring that the project is timely by setting time marks
• Facilitates daily scrum, sprint planning, sprint demo and retrospective meetings.
• Tracks and manages product backlog, burn-down metrics, velocity, and task break-down
• Helps product owner to make the product backlogs in good shape and make them ready for the next sprint
• Responsible to provide architectural solutions and do hands on with the team members to deliver technical requirement in Pega.

Qualifications:

• A solid understanding of project end-to-end delivery
• Excellent verbal, written and presentation skills
• Experience: 9 - 12yrs.
• Leadership skills
• Ability to motivate IT staff
• Logical problem solver who can operate under constraints
• Strong organisational skills
• Ability to juggle multiple tasks

Certification(s) Required

• CSSA, PMP, Scrum Master, Good to have CLSA

Key responsibilities:

1. Drive GDC migration project end to end including datacentre setup and application migration tracking

2. Develop and manage project plans, timelines, budgets, identify and mitigate risks throughout the project lifecycle

3. Oversee procurement processes, maintain up-to-date RAID (Risks, Assumptions, Issues, Dependencies) logs, and ensure timely escalation of critical matters to appropriate management levels for swift resolution.

4. Lead and participate in Project Steering Committee (PSC) meetings, providing regular updates on project status, risks, and key decisions

5. Collaborate with external (Govtech, CSA, Vendors etc.) and Internal stakeholders to comply for governance processes

Qualifications:

1. Minimum 10 years of experience in Project management. With specialisation in managing large scale IT projects, preferably datacentre and cloud setup and migration

2. Certifications in Project management and experience in Agile methodologies

3. Sound knowledge in IT Infrastructure (Compute, Network, Storage & cyber security) to drive the projects

4. Experience in disaster recovery and business continuity

5. Knowledge of value stream mapping and process improvement techniques