Total 92,714 Full-time customer service manager job vacancies in Singapore

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping are practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The Senior Manager, Community Hubs drives, formulates, plans, designs and review the objectives, programmes and operations of the Community Hubs within the Cluster to suit the needs of clients and provides leadership oversight on the execution of these programmes. He/She manages the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the Community Hubs within the Cluster. He/She also collaborates with the community partners and volunteers to develop community engagement and outreach plans that would engage and benefit both clients and the community.

RESPONSIBILITIES

• Manage and supervise the Community Hubs operations in pursuance to MINDS and the Cluster's overall vision and objectives
• Ensure the programmes in the Community Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include drop-in services, community engagement, direct care services, Social Enterprises and Employment Development
• Provide trans- or multi-disciplinary case management inputs for the programmes and activities within the Cluster
• Provide guidance, mentoring, supervision to the Asst Manager, Community Hubs on the management of their programmes
• Oversee the budget planning and execution of the Community Hubs within the Cluster
• Manage the use of resources allocated in the Community Hubs within the cluster
• Review funding proposals for delivery of services for the programmes in the Community Hubs within the cluster
• Work with the Senior Manager, Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently
• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community

• Degree in any discipline with at least 5 years of relevant experience
• Effective and good interpersonal and communication skills
• Motivated and able to work independently
• Passion to work with people with intellectual disabilities

JOB SUMMARY

Reporting to the F&B Manager / Restaurant Manager, the Assistant Restaurant Manager will be responsible for managing and supervising the restaurant team in delivering a seamless and delightful dining experience for our guests. At the same time, he/she will assist the Restaurant Manager in ensuring overall smooth operation, and achieving financial and people performance goals of the restaurant.

What you will be DOING:

Floor Service

· Familiarise with the restaurant set-up and all the food & beverage items on the menu and/or on-going promotions.

· Greet and seat guests proactively.

· Present guests with the menu and inform them about any specials of the day, promotions and/or menu changes, etc.

· Provide suggestions and/or promote signature items and/or on-going promotions.

· Take orders from the guests and to take note of any special requirements.

· Key order into POS system and ensure all special requirements are captured and communicate clearly with the kitchen team if needed.

· Coordinate with the kitchen team to ensure prompt and smooth items delivery.

· Serve the items as per the course of order.

· Be attentive and alert to guests needs to ensure proactive service delivery at all times.

· Close the bills accurately and promptly.

Guest Relations

· Attend to guests’ queries, needs and other special requests professionally and promptly.

· Check on guests’ dining experience discreetly and when appropriate.

· Encourage guests to share dining experience feedback in all feedback channels.

· Take ownership of any feedback received and seek assistance if necessary to ensure prompt follow-up with guests and ensuring their satisfaction.

· Thank and bide fond farewell to guests.

General

· Manage, supervise and coach the restaurant team.

· Conduct on-the-job training for the restaurant team.

· Conduct daily shift briefing.

· Conduct regular inspections and ensure that the service floor is clean, tidy and of high hygiene standards at all times.

· Create a comfortable and conducive working environment for the restaurant team

· Undertake ad-hoc operations tasks/projects as assigned.

· Observe all brand/operating standards and/or LQA.

· Practise food safety and hygiene in accordance to required standards.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma/GCE ‘O’ level /Certificate in Hospitality or equivalent

· Minimum 4 years of hospitality experience.

· Possess positive service mindset and attitude

· Good human relations and influencing skills

· Good communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Good time management skills

Flexible with working days and hours including weekends and public holidays

Responsibilities:

• Lead all financial related audits (Corporate, Big 4, ECDA and etc) for the Company and any of its subsidiaries
• Conduct centre audits and align on the framework for the entire region
• Develop, maintain and monitor internal controls framework for Asia region
• Perform regular testing to ensure that financials are accurately reported
• Perform root cause analysis of issues identified and develop action plans to address the issues
• Report to Senior Management of deviations found and the remediation plans

Requirements

• Degree in Accountancy
• Statutory auditors are welcomed to apply
• Good interpersonal communication & writing skills
• Team worker and able to work independently
• Strong analytical and evaluative skills and attention to details

About the Job

To develop new accounts within assigned territories, with a clear set of growth targets to achieve and maintain and grow revenue from existing accounts.

The ideal candidate should be a tenacious, results-oriented sales professional, with a passion for nurturing strong relationships with customers, passionate about the industry and possess excellent communication skills. Success in this position will require a positive attitude, great time management, strong work ethic, and a passion to build solid and sustainable relationships with customers.

Job Responsibilities

• Drive new business directly from customers, identify and develop effective and scalable channel partners based in respective territories for building robust sales pipelines.
• Oversee and manage a portfolio of assigned accounts, seek additional revenue opportunities through up-selling and renewals.
• Accountable for owning all aspects of the sales cycle, whilst consistently generating pipeline to meet and/or exceed quota.
• Create and maintain all major customer deliverable (proposals, statements of work, etc.) to provide over-the-top customer service and support.
• Understand the value proposition of our CDN and cloud security solutions and more productively, communicating all offerings to C-level executives and decision makers.
• Continuously keep abreast of industry and market trends, whilst building strong knowledge in our products and services.
• Drive business cadence for weekly team meetings on pipeline update, opportunities review, customer account reviews, etc.
• As CDNetworks country representative, to present on external symposium, conferences, media and industry events.

Job Requirements

• Bachelor’s degree required.
• Proven track record of exceeding sales goals/quotas. Good key account management skill and business acumen.
• Ability to gain access and interact with C-level executives with effective interpersonal and presentation skills.
• Minimum 3 years of relevant sales management experience, preferably in IT solutions/Cloud or similar Hi-tech environment.
• Energetic, self-motivated, result-oriented and thrive in a fast-paced dynamic growth environment.
• Knowledge of Content Delivery Networks (CDNs), internet and Cloud Infrastructure, Media and Cyber Security Services is highly desired.
• Familiarity with CRM platform especially Salesforce is highly desired.
• Possessing of experienced and resourceful channel partner such as Systems Integrator, Value Added Resellers in network and security field will be a plus.

Chariots Consultancy is an innovative startup consultancy dedicated in providing high-level full-suite consultancy services designed to drive growth and transformation for our clients. We provide strategic insights and creative solutions across various industries. As we expand our marketing division, we are looking for a dynamic Business Development Manager to join our team.

The Business Development Manager for our Marketing Agency Division will play a pivotal role in driving growth by identifying new business opportunities, building client relationships, and crafting strategies to enhance our service offerings. This role requires a proactive leader with a passion for marketing, excellent communication skills and a strategic mindset.

Key Responsibilities:

1. Identify and pursue new business opportunities in the creative consultancy space, including potential clients and partnerships.
2. Develop and implement strategic plans to achieve sales targets and expand the client base.
3. Conduct market research to identify emerging trends, competitors' activities, and potential areas of growth.
4. Work with the marketing team to create compelling proposals and presentations.
5. Lead sales presentations to prospective clients, negotiate contracts and terms, and identify upselling opportunities to boost contractual revenue.
6. Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
7. Manage multiple projects simultaneously, ensuring smooth execution, timely delivery and high client satisfaction.
8. Attend networking events, conferences, and industry meetups to represent the company and engage with potential clients.
9. Prepare and present regular reports on business development activities and results to senior management.
10. Stay updated on industry best practices and emerging marketing technologies.

Requirements:

1. Bachelor's degree in business marketing, or related field; MBS is a plus.
2. Proven experience in business development or sales, preferably in an agency environment.
3. Strong understanding of marketing principles and current industry trends.
4. Excellent communication and interpersonal skills.
5. Demonstrated ability to build and maintain relationships with clients and stakeholders.
6. Strong problem-solving abilities, with the capacity to analyze and address client needs and identify opportunities for upselling.
7. Self-motivated, result-oriented, and able to work independently and as part of a team.
8. Proficiency in CRM software and Microsoft Office Suite.

RESPONSIBILITIES:

• Working towards achieving daily KPIs and monthly sales target

• Identify and pursue new business opportunities aligned to Company broad service capabilities in events, exhibitions, corporate meetings, experiential marketing, content and technology

• Lead pitches and proposal development

• Attending to customers’ needs and requirements and provide prompt after-sales service

• Generating of leads and performing targeted client prospecting

• Building and maintaining strategic relationships with new and existing clients

• Promoting new services to existing and prospective clients

• Building of relevant prospects and pipelines

KEY REQUIREMENTS:

• Degree/Diploma of any field or any other equivalent qualification

• Preferably in similar capacity in a marketing and customer development • Ability to effectively engage with senior marketing professionals from client side, as well as understand, navigates and manages complex, hierarchical corporate clients.

• Possess all the right attitudes such as proactive, self-disciplined, responsible, strong team spirit and an unquenchable desire to learn

• Candidates should possess excellent communication and interpersonal skills • Adept in communication along with PowerPoint skills

Job description:

Supervise the Tyre workshop.

Allocate work for junior workers.

Sechedule of work for junior workers.

Assist and train junior workers.

Job requirements:

Minimum of 3 years relevant experience.

At least 1 year of supervisory experience.

Process a class 3 licence.

Good communication with Managment, co-workers and clients.

Able to work in weekend and public holidays if required.

Able to report work in Jurong West / Tuas daily.

The Job

• Direct Resource Planning at the macro level to allocate manpower and equipment/services in order to achieve smooth operations at both OMC Tuas and PLH in Jurong Port:Initiate engagements with Customers and BU to understand proper scope of intended project.
  Establish appropriate assignment of term contractors to the project such that adequate resources are deployed with minimal administrative burden.
  
• Monitoring and supervision of facility management in OMC Tuas:Contracting and management of term contractors, supervise scheduled maintenance work.
  Manage the expectation of JTC and manage the work as per the contract.
  Ensure that JP gets reimbursed for the ad hoc jobs not covered un the contract with JP contractors.
  
• Management of Procurement and Contractor matters:Design effective and cost-efficient term contracts alongside CPU.
  Participate in the pre-award procurement of services, prepare purchase requirement, provide technical clarifications, participate in negotiation, and evaluate the qualified vendors. Ensure that cost by vendors is reasonable and within budget.
  Manage, coordinate, and maintain positive relationship with contractors.
  
• Direct Bidding and Proposal activities at macro level to support BU in their engagement with end clients:Vet and/or prepare technical proposals, cost estimation in bidding external projects.
  Client engagement, demonstrate proposals in client Kick-Off-Meetings and Pre-Ops meetings, and provide technical clarifications.
  
• Manage OMC department’s finances to ensure OMC department remains a financially viable operation:Manage, monitor, and track terminal’s profit and loss.
  Control and maintain terminal’s financial performance and operation throughput.
  Ensure finance AP issues are resolved expediently to keep vendors payments flowing.
  
• Others:Support in departmental budget planning, capital expenditure projects.

Job Requirement

• University graduate in a logistics and supply chain management discipline.
• At least 5 years of relevant experience in maritime, offshore, logistics, or in the port industry.
• Strong operation background knowledge on terminals, offshore operations or other relevant areas.
• Highly numerate, meticulous and process driven, ability to deliver results under stressful and challenging conditions.
• Able to monitor the cost closely.
• Persuasive, able to achieve results from others through influence stakeholders in changing environment.
• Thrives in a fluid and challenging environment, able to make qualified decisions under time pressures or lack of complete information.
• A good communicator, outgoing, and able to engage others across diverse cultures.
• Results oriented.

Job Description & Requirements

The Business Development Manager in the Process and Construction Sector, specializing in China and other Asian countries, is tasked with driving strategic growth initiatives and expanding market presence within the region. This role demands a comprehensive understanding of the process and construction industry, coupled with strong business development skills and a deep knowledge of the Asian market landscape.

Key Responsibilities:

1. Market Analysis:Conduct thorough market research to identify emerging trends, market gaps, and growth opportunities within the process and construction sector in China and other Asian countries.
   Analyze competitor activities, regulatory frameworks, and industry dynamics to inform strategic decision-making and market entry strategies.
2. Business Strategy:Develop and implement a robust business development strategy aligned with company objectives, focusing on market penetration and revenue growth in China and key Asian markets.
   Collaborate with senior management to define market entry strategies, pricing models, and sales targets for the region.
3. Client Engagement:Cultivate and maintain relationships with key clients, including process industries, construction firms, engineering firms, and government agencies across China and Asia.
   Identify client needs, anticipate market demands, and develop tailored solutions to drive client satisfaction and loyalty.
4. Opportunity Identification:Proactively identify and pursue new business opportunities, including project bids, joint ventures, partnerships, and acquisitions, to expand the company's footprint in the process and construction sector.
   Evaluate project feasibility, assess risks, and develop comprehensive proposals and pitches to secure new business ventures.
5. Strategic Partnerships:Identify and establish strategic partnerships with local firms, suppliers, and distributors to enhance market presence and leverage complementary capabilities in the region.
   Negotiate and finalize partnership agreements, ensuring alignment with company objectives and compliance with regulatory requirements.
6. Cross-functional Collaboration:Collaborate closely with internal teams, including sales, marketing, operations, and legal, to ensure seamless execution of business development initiatives.
   Provide regular updates on market trends, competitive insights, and business development activities to relevant stakeholders.
7. Performance Monitoring:Establish key performance indicators (KPIs) to track and evaluate the effectiveness of business development efforts in China and Asian markets.
   Monitor sales pipelines, revenue targets, and market share metrics, identifying areas for improvement and implementing corrective actions as needed.

**Additional Requirement:

• Flexibility for Night Work:Acknowledge the occasional need for work during nighttime hours to accommodate business dealings, negotiations, and communications with stakeholders in different time zones.

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

The Role

We are looking for a proactive and detail-oriented Assistant Operation Manager to support our business expansion efforts in the dredging and marine industry. The role involves assisting with market research, client engagement, proposal preparation, and administrative tasks to ensure smooth operations and the achievement of business development goals.

What you’ll be doing:

• Assist in planning, scheduling, and monitoring dredging operations to meet project objectives and timelines.
• Coordinate with vessel crews, engineers, and project managers to ensure smooth execution of operations.
• Oversee daily operations and address operational challenges promptly.
• Ensure that all dredging activities comply with local and international maritime laws and environmental regulations.
• Promote and enforce safety procedures on-site and onboard vessels.
• Conduct safety drills and maintain safety documentation.
• Monitor the utilization of equipment, vessels, and other resources to optimize productivity.
• Assist in managing inventory, including spare parts, tools, and materials.
• Coordinate with procurement teams for timely acquisition of operational supplies.
• Collaborate with clients, consultants, and subcontractors to ensure project requirements are met.
• Prepare and maintain operational reports, logs, and project documentation.
• Attend site meetings and provide regular updates to the Operations Manager.
• Supervise and provide guidance to vessel crew and operational staff.
• Assist in onboarding and training new team members.
• Identify and resolve technical and logistical issues during operations.
• Provide innovative solutions to improve operational efficiency.
• Assist in monitoring operational budgets and controlling expenses.
• Provide input for cost estimates and financial planning for projects.

Job Requirement:

• Diploma or Bachelor’s degree in Marine Engineering, Maritime Studies, or a related field.
• Proven experience in marine dredging or maritime operations (minimum 3-5 years preferred).
• Strong understanding of dredging techniques, equipment, and vessel operations.
• Familiarity with maritime laws, environmental regulations, and safety standards.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and operational management software.
• Strong leadership and problem-solving abilities.
• Ability to work in dynamic and challenging environments.

Working Conditions:

• Office-based with frequent travel to project sites and onboard vessels.
• May require extended hours or on-call availability during project-critical phases.

Responsibilities

• Assist in the review of reports, analyse projections of sales and income against actual figures and suggests methods of improving the planning process.
• To have responsibility for the financial development, performance and maintenance of the organisation.
• To be responsible for the preparation of current financial reports and forecasts for future. business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies and financial management reports.
• To assist in the management of all accounting procedures and systems used by the organisation.
• Assist in assessment of the long term financial trends and review prospects for future growth of income and new sales areas.
• Meet your targets and those of the team as a whole.
• To assist in the smooth running of the of the team.
• Contribute to training and development of the team.
• To assist in achieving maximum profitability and growth in accordance with organisation plans.
• To assist in complying with all the financial and legal requirements, responsibilities and obligations, including statutory obligations.

Main Tasks/duties and responsibilities

• To assist in the management and preparation of; current financial reports and forecasts for future business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies; financial management reports to ensure compliance with financial and legal requirements, responsibilities and obligations, including statutory obligations.
• Reporting (content and format as agreed) on a monthly basis.
• To assist in developing plans for team activities to include financial strategy to achieve agreed targets, and effective planning.
• Manage and present proposals to enable the team to deliver accurate and competitive financial planning.
• Delegate authority and responsibility to team with supervision, accountability and review.
• Set an example for team members of commitment, financial activities, work ethics and habits and personal character.
• Maintain accurate financial and other records and activities.
• Control expenses to meet agreed budgetary controls.
• Adhere to all organisation policies and procedures.
• Interact and co-operate with all members of the organisation, its suppliers and clients/customers.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Duties:

• Liaising with Shared Service Centre.
• Research and resolve invoice discrepancies and issues.
• Review vendors’ SOA reconciliation and payment proposal.
• Perform monthly intercompany reconciliation.
• Monitor and ensure compliance with expense policy and statutory regulations.
• Maintain vendor files.
• GST submission.
• Prepare weekly fund reports (Monthly).
• Prepare monthly franchise billings(twice/month).
• Knowledge of cashflow projection will be a PLUS!
• Complete ad-hoc tasks and other duties, as assigned.
• Corporate order invoicing (when needed).
• Cash rebate invoicing.
• NTUC invoice submission to the portal.
• Changi Reward redemption.
• Food panda & Nets report.
• GTO submission for LO, Changi, Caltex.
• Koomi payment report.
• Challenge and improve existing work processes.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

As a Project Manager for Cloud Migration, you will lead the end-to-end migration of on-premises infrastructure and applications from on-prem to AWS Cloud. You will work closely with solution architects, cross-functional teams, including IT, business stakeholders, and cloud architects, to ensure successful planning, execution, and delivery of cloud migration projects. Your role will involve managing timelines, budgets, resources, and risks, ensuring that projects meet business objectives and comply with security and regulatory requirements.

Key Responsibilities:

• Plan, coordinate, and manage cloud migration projects from on-premises to AWS, ensuring that project objectives, timelines, and budgets are met.
• Collaborate with stakeholders to define project scope, goals, and deliverables in alignment with business requirements.
• Work closely with solution architects, cloud architects, infrastructure teams, and vendors to execute the migration strategy.
• Identify and mitigate risks and issues throughout the project lifecycle, ensuring minimal disruption to business operations.
• Manage the development and execution of migration roadmaps, including application, database, and data migration.
• Lead project teams in the identification of dependencies, bottlenecks, and resource needs to ensure timely delivery.
• Ensure compliance with AWS cloud security standards, policies, and best practices.
• Communicate project status, risks, and mitigation plans to senior management and stakeholders.
• Monitor post-migration performance and ensure operational stability and optimization of AWS cloud infrastructure.

What we are looking for:

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least 8 years of experience in managing IT projects, preferably experience in GCC migration.
• Strong knowledge of AWS cloud services, including EC2, S3, RDS, VPC, IAM, and security best practices.
• Experience in managing large-scale infrastructure migration projects, particularly from on-premises to cloud environments.
• Proven track record in managing complex projects with multiple stakeholders and dependencies.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with cloud automation tools, CI/CD pipelines, and infrastructure as code (e.g., Terraform, CloudFormation) is a plus.
• Excellent leadership, communication, and problem-solving skills.

Key Responsibilities:

1. Operations Management

- Oversee daily cleaning operations to ensure timely and high-quality service delivery.

- Develop, implement, and monitor cleaning schedules and ensure adherence to client requirements.

- Manage allocation of resources, including manpower, equipment, and cleaning supplies.

- Conduct regular site inspections to ensure compliance with quality standards and safety protocols.

2. Team Leadership and Supervision

- Recruit, train, and manage cleaning staff, including supervisors and ground teams.

- Assign duties and monitor staff performance, providing feedback and addressing issues as needed.

- Foster a positive working environment and ensure adherence to company policies and standards.

3. Client Relationship Management

- Act as the primary point of contact for clients, addressing concerns and resolving issues promptly.

- Build and maintain strong client relationships to ensure customer satisfaction and retention.

- Prepare and present reports on cleaning activities, issues, and improvements to clients.

4. Budget and Financial Management

- Manage operational budgets, ensuring cost-effective use of resources.

- Monitor expenses, approve purchases, and ensure profitability for cleaning contracts.

- Prepare and submit financial and operational reports to management.

5. Compliance and Safety

- Ensure all operations comply with local regulations, including health, safety, and environmental standards.

- Train staff on workplace safety practices and ensure proper use of cleaning equipment and chemicals.

- Conduct risk assessments and implement corrective actions where necessary.

6. Continuous Improvement

- Stay updated on industry trends, innovations, and best practices.

- Identify opportunities for process improvement and implement efficiency-boosting strategies.

- Introduce eco-friendly and sustainable cleaning practices where feasible.

7. Equipment and Inventory Management

- Oversee the maintenance and repair of cleaning equipment.

- Monitor stock levels of cleaning supplies and place timely orders to avoid shortages.

- Maintain an up-to-date inventory record.

Skills and Qualifications:

- Strong leadership and team management skills.

- Excellent communication and customer service abilities.

- Ability to plan, organize, and prioritize tasks effectively.

- Knowledge of cleaning methods, equipment, and industry standards.

- Budget management and reporting proficiency.

- Familiarity with health and safety regulations.

Key Performance Indicators (KPIs):

- Client satisfaction scores.

- Staff retention and performance metrics.

- Operational cost control and profitability.

- Compliance with health and safety standards.

- Timeliness and quality of cleaning services.

Duties and Responsibilities:

1.Strategic Digital Marketing Planning

2.Campaign Management

3.Website Management & SEO

4.Content Creation & Strategy

5.Social Media Marketing

6.Email Marketing

7.Analytics and Reporting

8.Team Collaboration and Leadership

9.Paid Media Management

Key Skills and Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field.
• 1-5 years of experience in digital marketing management.
• Proficiency in digital marketing tools such as Google Analytics, SEMrush, HubSpot, and social media platforms.
• Strong analytical skills and data-driven mindset.
• Solid understanding of SEO/SEM, PPC, content marketing, and email automation.
• Excellent communication, leadership, and organizational skills.
• Creative thinker with the ability to develop innovative campaigns.
• Experience with website CMS platforms like WordPress is a plus.

Position Overview:

The role of the Visual Merchandising Manager is to ensure the quality and maintain the consistency of visual merchandising across the Hermes Singapore boutiques. The position requires an ability to merge commercial and aesthetic concerns in the improvement of the boutique's appearance, the elevation of the client's shopping experience, and the development of strategic merchandising plans to further the growth of the boutique. The Visual Merchandising Manager will work strategically with the Retail Merchandising Director, Store Managers, Communications Team, and Operations Team to execute visual merchandising initiatives to drive and maximize sales potential. The individual will deliver in-store visual merchandising support and training.

Main Responsibilities:

Visual Merchandising

• Execute In-store Visual Merchandising as per VM guidelines
• Planning: Monthly VM schedule based on store performance, MOS, Incentive programs, and Calendar events
• Create and Execute VM for all métiers, and creatively create cross-VM opportunities
• For busy trading periods to maintain the general environment of the stores where necessary
• Support selection of products for window change
• Managing all PLV orders

Training

• Provide training and standards guidance on Visual Merchandising to store staff on a regular basis.
• Responsible for training store staff on the correct use and maintenance of all VM tools.
• Guide Store Management on fixture and/or lighting needs.

Retail Events & In-Store Animations

• Work with the Communications Team, Merchandising Team & Operations Teams to support visual merchandising initiatives, retail events, and in-store animations.
• Support store refurbishments and other VM-related Projects.

Reporting

• Provide regular reports and in-store photographs to maintain ongoing, regular communication regarding visual merchandising progress, best practices, challenges, or other responses to strategic business needs.
• Regular VM reports, linking VM to performances/Sales and traffic.
• Submission of any VM reports or information as requested by the Region or Paris

Requirements & Capabilities

• A bachelor’s degree/diploma in visual merchandising, design or marketing with at least 5 years of relevant experience in visual merchandising function in the luxury fashion industry
• Working hours may vary depending on the needs- before/after hours and some weekends, especially during peak retail seasons
• Attention to detail is essential to the role. A strong creative instinct with the ability to express the style and values of the House is necessary.
• Computer literacy, Microsoft Office skills, presentation skills

• Achieve annual sales growth targets by designing and implementing strong growth plans.
• Lead actively in the development of key accounts and major projects to secure wins together with team members. Expand Singapore market share within targeted market segments, identifying new product applications, adding new customers and winning over competitive accounts.
• Lead in continuous improvement of internal sales processes to raise productivity of the sales team with CRM and partnerships with customer service & operations teams to provide a high level of customer service to our accounts.

Requirement

• A minimum of 5 years’ experience in sales/business development and familiar with cooling systems/HVAC for data centers.
• Strong sales hunting personality, driven and a self-starter.
• Strong time management skills, able to multitask and work effectively under tight timelines.
• Strategic thinker with a strong understanding of customer behaviours, competitor analysis and market trends.
• Proven track record in achieving sales targets and business development.
• Good interpersonal and strong communication skills.
• Able to work both independently as well as is a team player.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

Basic Requirements:

• Education: Bachelor’s degree or above, preferably in Finance, Economics, International Trade, Maritime Management, Law, or related fields.
• Work Experience: Over 10 years of experience in dry bulk shipping companies, with at least 5 years of management experience in shipping finance, ship leasing, financing leases, and asset management.
• Management Experience: Experience as a senior executive or department head in large shipping enterprises, financing leasing companies, or financial institutions.

Professional Skills and Knowledge:

• Industry Knowledge:
  • Familiar with shipping industry market dynamics, ship asset management, and risk control related to market fluctuations.
  • In-depth understanding of financing lease business models, including sale-leaseback, operating lease, and capital lease processes.
  • Knowledge of domestic and international shipping market trends, ship buying and selling, financing channels, and regulatory policies.
• Financial Expertise:
  • Proficient in risk management, capital allocation, financial planning, and capital operation related to financial leasing.
  • Capable of financial analysis, fund management, and capital operations, with an understanding of capital markets and financial instruments.
• Legal and Compliance:
  • Familiar with domestic and international laws and regulations related to shipping, leasing, and financing.
  • Ability to handle domestic and international transactions, contract negotiations, and risk control audits to ensure legal compliance.

Key Responsibilities:

• Business Development: Lead efforts to expand the shipping finance and leasing market, establish customer channels, and drive business growth.
• Capital Management: Develop financing plans, optimize capital structure, control financing costs, and enhance capital efficiency.
• Risk Control: Oversee risk management processes for ship leasing projects, ensuring the safety and sustainability of projects.
• Strategic Planning: Assist the General Manager in formulating company strategic plans and promote innovation and diversification in leasing business.
• Team Management: Manage the business division and talent development, optimize team operations, and improve performance evaluation.

Personal Qualities:

• Leadership: Strong strategic thinking, decision-making ability, and execution skills to drive the business forward amidst uncertainty.
• Communication Skills: Excellent communication and negotiation skills, with the ability to coordinate and collaborate with external financial institutions, clients, and regulatory bodies.
• Stress Resilience: Ability to cope with complex market changes and high-pressure environments while maintaining quick responses and clear decision-making.

Preferred Qualifications:

• Over 5 years of professional experience in large shipping or financial leasing companies, with a track record of managing a department in a major enterprise.
• Familiarity with international markets and cross-border financing, with a global perspective and cross-cultural communication skills. Long-term overseas work experience is preferred.

Key Responsibilities:

• You will be responsible for Preparing tenders, proposals and quotations and providing pre-sales and post-sales support and project operations/management.

• Review customer specifications and assist in formulating & communicating the commercial/technical strategy to best address customer needs.

• Understanding of the structure of transmission work & electrical work industry and related customers.

• You will formulate business strategy, strategic leadership for the business development, operations and project management

• Build relationships with clients, government, community and organization that may potentially have commercial interest.

• Communication and cooperation with overseas branches and headquarters (Korea)

• To drive constant improvement systems in operations to maintain competitiveness in the market.

• To share thorough knowledge of construction industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary goals, operations, challenges and requirements.

• Identifying and establishing business with cable works, especially strong technical skills of electric market in Singapore.

Valued but not required skills and experience:

• Internship or work experience in performing Sales & Engineering within the power industry

• Excellent in Microsoft Office Suite

Job  Description

• Act as the key account interface, develop and maintain strategic relationship with existing and potential Customer/Principal.
• Attend to Customer's request such as pull in, urgent order and push out etc...
• Plan for Overseas Factory Visit or Audit Meeting with the immediate Superior whenever require
• Develop the Sales of existing Accounts
• Build rapport with the Customer and handle Customer quality issues or complaints
• Provide quotation to the Customer
• Liaise with Factory people to ensure that they provide the best support on the order processing and delivery to us
• Work closely with your team members to ensure all order loading is accurate and daily schedule is met

Criteria

• Minimum Diploma holder
• At least 5 to 8 years of relevant sales experience in the PCB/Electronics/Semicon Industry
• Looking for people with aggressive and strong customer-oriented service mentality
• Positive attitude, responsive and hardworking
• Able to travel for business independently

Advising, Selling & Clienteling

• Responsible to set individual sales target & to manage the overall boutique’s performance
• Provide market updates, business trends and areas to improve during daily team briefings
• Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
• Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
• Responsible to teach, coach and follow up with team’s clienteling activities
• Work closely with marketing department on events and boutique activations

Client Experience & Journey

• To ensure that the individual including the team adheres to all aspects of achieving high scores for the Net Promoter Score.
• Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
• Ensure the after-sales follow up is followed through

Team Development & Fostering Maison Culture

• Conduct staff appraisals and monitor performance on a regular basis.
• Provide team guidance in product knowledge, clienteling, selling and coaching for development.
• Ensure employees are given frequent feedback on their performance and how to be more successful.
• Lead by example and create a positive dynamic working attitude and environment where employees will want to develop their career with the organization.
• Actively be on a look out to improve talent pipeline.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

About the Company

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Key Responsibilities

• Acquire new SME clients through cold calling, networking, and referrals
• Recommend needs-based financing solutions to new SME clients
• Administer the onboarding and loan disbursement from new SME clients every month
• Ensure all sales processes are properly documented and close any gaps in the client acquisition cycle – from onboarding of new SME borrower to first loan disbursement
• Hybrid working arrangement

Requirements

• Degree in Accountancy / Finance / Business Administration or related field
• 2 - 3 years of experience in SME lending in a cold call environment is preferred
• Experience in invoice financing/ factoring is an additional advantage
• Ensure completion of daily cold-calling targets
• Able to work and adapt in a fast-paced environment
• Outgoing and positive personality, with the ability to engage with customers of all backgrounds and personalities
• Strong organizational and time management skills, with the ability to manage multiple sales activities and tasks simultaneously