Total 8,611 customer service manager job vacancies in Singapore

The Service Analyst provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the system.

Job Description:

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Supp vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

• SAP certification is a plus

To support in programme development and evidence-informed group work/workshops for identified beneficiaries (e.g children, parents, educators) and work systemically with the child’s ecosystem, so as to support the holistic development of the child. Conduct rigorous assessment and provide basic psychosocial, behavioural interventions to children in need. To support and promote children’s wellbeing through supporting our Tinkle Friend Services, which includes the helpline and chatline, developing resources to support children’s mental well-being through various channels. The purpose is to ensure that child’s mental well-being is supported so that they can be resilient and grow up strong and healthy.

• To co-develop, design, plan, facilitate, monitor, evaluate and review services to addres children’s related concerns (i.e bullying, protective behaviours, resilience, anger management etc)
• To support in building children’s mental wellness (e.g building resilience, supporting them toregulate their emotions, equipping them with protective behaviours, building their pro-social skills) and other emerging needs (e.g bullying) through programme development and facilitating groupwork and workshops for children.
• Implement individual and group intervention plans and monitor progress
• Review effectiveness of intervention for children, caregiver and/or parents
• Maintain up to date case documentation
• To work collaboratively with child’s support networks-parents, educators and community partners to address the needs
• Conduct risk assessment, safety planning and implement safety plans as appropriate.
• To support identified children-in-risk through casework & counselling
• Broker with agencies and make service referrals, when required
• Work closely with Research Department to develop/refine evaluation tools for group work interventions
• To support and grow our pool of volunteers to be advocates and ambassadors in promoting children’s well-being
• To support in the Tinkle Friend helpline and chatline to provide support to ensure children’s safety and promote well-being.

Key Requirements:

• Degree in social work or in related discipline or Post graduate diploma in social work
• At least 3 years of experience working with children (7-12 years old) and parents in counselling, casework, programme development or group work.
• Experience working with volunteers
• Programme development
• Case work and counselling skills
• Strong group work facilitation skills
• Good written and oral communication
• Trained in SSSG
• Trauma-informed
• Able to provide psychological first aid
• Possess knowledge of the social service and school landscape/resources
• Ability to do basic research and evaluation
• Able to conduct environmental scans and assess community needs
• Excellent interpersonal skills and a team player
• Strong engagement skills with various stakeholders.
• Able to work independently and in a team
• Experienced in creative engagements for social service programmes

Other Requirements:

• Keen interest to work with children and the other systems in the child’s life (e.g. parents, educators, case workers, volunteers, etc)
• An insightful and reflective team player
• Proficient in Microsoft, Canva or other design softwares
• Strong administrative skills
• High levels of initiative, adaptability, responsibility and willingness to grow professionally with the organization
• Be willing to work till 7pm minimally once a week

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Responsible for patient registration, appointment scheduling, and front desk operations, including billing and payments.
• Assist patients with inquiries, guide them through the healthcare system, and maintain medical records in compliance with regulations.
• Collaborate with healthcare staff to facilitate patient care and provide excellent customer service to ensure positive patient experiences.

Requirements:

• Minimum ‘N’ / ‘O’ / 'A' Levels / Nitec / Diploma
• Minimum customer service experience required.
• Candidates without healthcare experiences are welcome to apply as training will be provided.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Audit Administration: Checking of documents, preparation and verification of data and audit reports, collation of forms
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• IT System Administration: Assist in managing account and compliance matters for systems, support in tech refresh and major system enhancements.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

- Being part of the mobile fleet team that provides mammogram, x-ray, bone

mineral density, and ultrasound screening.

- Managing screening projects and is required to provide excellent frontline

patient/customer service on-site.

- Assist in the registration of patients and educate patients about the screening

and its prevention.

- Proper follow-up of administrative matters for each screening project which

includes report printing and preparation of billing documents.

- General office administrative duties including daily result letter printing and ensuring that letters are mailed timely to the patients.

Requirements

- Minimally GCE A level and above

Interested and qualified candidates, please send in your application to ivy,[email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Field Service Engineer (Marine/Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Conduct hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Perform hands-on work in mechanical repairs, installation, and removals.
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with traveling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Social Worker/Counsellor/Case Worker - Pre-Family Guidance Order (Pre-FGO), Family Guidance Order (FGO), and Integrated Service Provider (ISP).

Job Description

• Work with youths and families placed on Pre-Family Guidance Order (Pre-FGO), Family Guidance Order (FGO), and Integrated Service Provider (ISP).
• Conduct assessment, casework & counselling, and groupwork for youth-at-risk / youth offenders and their families.
• Collaborative work with external stakeholders (MSF, Youth Court, Law Enforcement Agencies and Schools)
• You will also be required to contribute to other ad-hoc projects within the team and organisation.

Requirements

• Degree in Social Work, Counselling, Psychology, or related discipline
• At least 1-2 years’ experience in working with youth and family will be preferred
• Resilience in supporting clients through crises that arise during intervention.
• Able to be creative and relentless in engagement of potentially resistant at-risk youths and their families.
• Open to working flexibly outside office hours to match families’ schedules when needed.
• Open to delivering intervention to families in their homes.
• Counselling skills and knowledge of the social service landscape
• Strengths based in practice orientation.
• Able to manage complex cases independently.
• Adaptable and takes initiative.
• Insightful and reflective.
• Good report writing skills.

• Resolve equipment faults at customers' premises and ensure timely resolution.
• Coordinate with customers and sub-contractors to manage add-on project activities.
• Track work progress closely to ensure adherence to schedules and quality standards.
• Guarantee timely delivery of materials and equipment for site installation or fault rectification, and conduct periodic maintenance for customers.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent,
• At least 2 years of experience in troubleshooting of card access systems, alarm systems, CCTV etc.
• Possess valid class 3 driving license.
• Comfortable with stand-by duty.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory and/or Radiography sections.
• Responsible reception of patients at Diagnostics centres and/or the mobile fleets.
• Support patient service functions including registration of patients, appointment scheduling, handling of queries, billing & payment collection and general administrative tasks as assigned.

Requirement:

• Min A Levels / Diploma in any field
• No experience required as training provided

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are looking for Senior/Occupational Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which include Occupational Therapist, Speech Therapist, Physiotherapist, and Psychologist. Community Integration Service (CIS) provides a range of intervention programs (individual and group activities) to support our client's ability to participate in the home and community. Individual intervention session are provided at the client’s home.

CIS aims to support the integration of children and youth with physical disabilities into their schools and community so that they can reach their fullest potential. This is achieved by empowering clients with skills for holistic development and promoting supportive environments in collaboration with families, educators and community partners.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes;
• Liaise with various disciplines involved in the rehabilitative treatment process;
• Work independently and provide intervention sessions at home;
• Refer clients to the respective specialists for consultation and intervention;
• Facilitate discussions with caregivers and educators in schools;
• Provide/organise group activities for clients;
• Work closely with the AHP team involved in delivering service to clients; and
• May be assigned AHPC supervisory function for senior therapist.

Job Requirements:

• Recognised Degree in Occupational Therapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications);
• Fully registered therapist with the Allied Health Professions Council in Singapore;
• Prior working experience with paediatric group is preferred;
• For senior role, applicant should have at least 5 years of direct experience; and
• A team player and adaptable to work in a community based setting.

Join a team of passionate, fun and hustling Crew at Award-Winning and Top-Voted Best Brunch Spot in Singapore!

https://www.wildhoney.com.sg/

In the words of our team members - No Place Like Home.

If you love breakfast, meeting people and talks alot, we are looking for Service Crew (Part Time / Casual / Flexi-roster).

Part-time: $14 per hour (weekdays) - $16 per hour (weekends)

OT >35hours: 1.5x rate

PH: 2x rate

Duties & Responsibilities :

• Provide excellent customer service experience.
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order, Seating guests, restaurant cleaniness, clearing tables , sweeping , mopping etc

Requirements

• Willing to perform shift work schedule during weekends and public holidays
• Minimum commitment of 24 hours per week schedule.
• Basic qualification of N – level , O-level , or at least 1 year F&B Service Crew experience
• Candidates with no experience are also welcome to apply
• A team player with strong communication skills
• Pleasant personality and well-groomed
• Relevant experience will be an advantage
• Ability to work independently and in a team
• Physically and mentally fit and able to work in a fast paced and demanding environment
• Training will be provided

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed
  

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected] to Ann.

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Industry: Food Nutrition

Job position: Regulatory Affairs Assistant Manager/Manager Job ID: 19431

Hybrid working arrangement (1 day wfh)

Key Responsibilities:

- Ensure regulatory compliance for the company’s products in the B2B segment, and develop regulatory strategies to achieve product registrations and business goals in the APAC region in a timely manner.
- Represent the company in relevant professional associations and regulatory agencies; participate in government agency inspections as needed.
- Maintain a comprehensive understanding of the company’s product portfolio.
- Liaise and negotiate with relevant regulatory authorities and agencies.
- Stay updated on changes in regulatory legislation and guidelines.
- Visit customers with the sales team to explain relevant regulatory frameworks and information; attend industry shows and meetings.
- Coordinate and conduct training sessions for company employees on new regulatory topics.
- Collaborate with other departments, including the B2B sales team, headquarters in Japan, and other company entities in the US, EU, and Asia, as necessary.
- Communicate with key contacts at the headquarters in Japan to obtain necessary data for customer reports or projects.
- Review and approve marketing and sales materials to ensure compliance with regulatory requirements.

Requirements:

• Experience with Salesforce: Use a minimum number of years on Salesforce.
• Minimum of a Bachelor’s Degree in Food Science, Nutrition, or related fields with 3+ years of relevant regulatory experience.
• Ability to independently design and execute regulatory projects.
• Excellent interpersonal and networking abilities to build strong relationships with trade and regulatory associations.
• Customer service-focused and able to work effectively with diverse personalities.
• Familiarity with food safety regulations.

Interested applicants please send your resume to [email protected] with email subject header “Job Application for Regulatory Affairs Assistant Manager/Manager Job ID: 19431- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

We are hiring Contract Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Direction guiding of patients to different areas.
• Greet patients
• Long standing hours

Job Requirements

• Min N level required.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Provide consistent and purposeful casework management for not more than 28 cases with multiple needs and safety risks.
• Collaborate with internal and external stakeholders to achieve good case outcomes.
• Perform intake duties as part of intake team, assessing client’s needs and providing recommendation.
• Conduct group work program to support clients and their families to adopt healthier lifestyles.
• To undertake any additional responsibilities and duties assigned by Director.

Requirements

• Degree, Graduate Diploma or Master in Social Work / Degree or Master in Counselling.
• Candidates without experience are welcome to apply.
• Good report writing skill.
• Good Interpersonal and Communication skills.

• Serve as the Test Manager, comprehensively understanding business requirements for the Core Banking System, Fund Transfer, and other related banking systems, ensuring all testing in alignment with the requirements
• Responsible for conducting IT software testing
• Collaborate closely with various stakeholders to ensure effective and efficient teamwork throughout the testing process.
• Key stakeholders include: End users, system development teams, and back-office departments from the head office Test support teams from other IT vendors and Offshore vendors

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field with a minimum of 5 years of experience supporting IT project test phases within the banking sector.
• Experience in IT software testing, with prior experience as an IT professional in a banking or financial institution will be advantageous.
• Lead the creation of test plans and test definitions for banking IT systems, demonstrating knowledge in software quality management including software testing methodologies, including the creation of test plans, test documentation, execution of test cases, and analysis of test results.
• Experience in managing risk and control processes, including timely escalation and resolution of significant issues to management.
• Proven experience in collaboration, teamwork, and strong leadership in managing stakeholder relationships.
• Demonstrated project engagement skills, including the preparation and presentation of regular reports and documentation, effective communication of project status and progress to stakeholders and IT teams, and alignment with business priorities.

Work location: Changi Business Park (One@ Changi City)

To apply, please visit www.gmprecruit.com and search for Job Reference: 24771

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary: $2800 - $3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

We are looking for an experienced Digital Strategy and Application Solution Manager to drive digital transformation initiatives within the maritime sector for our client. The ideal candidate will have a blend of technical expertise and project management skills to drive innovative solutions and digital strategies in the maritime sector, ensuring alignment with business goals and technological advancements. Strong leadership, communication, and change management skills are essential as you collaborate closely with stakeholders to deliver impactful digital solutions.

The candidate should have a minimum of 5 years of professional experience. This position offers a unique opportunity to lead strategic IT projects, applying agile methodologies and innovative solution design to optimize operational efficiency and align with business goals.

Responsibilities:

· Provide technical support, troubleshoot issues, and coordinate resolutions for business applications.

· Analyze processes and implement improvements to boost operational efficiency.

· Identify digital needs, document specifications, and align projects with transformation goals.

· Manage projects, ensuring timely delivery within scope and budget.

· Design, test, deploy, and maintain IT solutions while managing stakeholder expectations.

· Collaborate with stakeholders to prioritize application support and digital transformation projects.

· Manage vendor relationships, negotiate contracts, and set performance standards.

Requirements / Qualifications:

· Degree in Computer Engineering, Information Systems Engineering or other relevant disciplines.

· Hands-on experience with BI tools and report development.

· Proficient with project management tools.

· Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.

· Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.

· Good understanding of maritime business processes, project management concepts, and quality standards.

· Strong analytical and problem-solving skills.

· Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

· Minimum of 5 years of working experience in a similar role, preferably within the maritime sector.

· Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.

To apply, please send your CV to [email protected].
We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Account Manager (After Sales Service)

Salary: $2800 - $3300 + $750 Transport Allowance

Working Days: 5 days , 8am – 5.15pm

Working Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:
Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Sound project and contract management skills capable of handling multiple results-oriented tasks. With good knowledge of M&E building services and sustainability
• Responsible for the maintenance and project management of facilities related services & operational readiness of SBST’s premises.
• Manage relationships with key stakeholders to ensure operational standards are maintained.
• Manage and guide bus infrastructure executives & officers in providing efficient facilities and project management.
• Project manager for calling and updating of all project tender based on company/client requirements and maintain the approved vendor listing.
• Managing projects and maintenance works by having regular meetings to ensure that project and contract requirements are met and complied with.
• Manage and execute M&E projects within the organization i.e. Retrofitting of existing premises, fitting out of spaces, implementation of sustainability related initiatives
• Supervise and guide a team of term contractors on daily facilities management operations.
• Assess, plan and implement operational processes to enhance operational efficiency and effectiveness.
• Liaise with government agencies and statutory boards on regular audits, project management & development and other facilities related issues.
• Oversee the performance of outsourced maintenance team and ensure good maintenance standards rendered in accordance with KPIs set by relevant government agencies and statutory boards.
• Liaise with internal users on all facilities related issues.
• Manage and co-ordination of project works such as upgrading of critical systems & equipment, renovation & retrofitting works, replacement of system infrastructure and improvement initiatives to existing premises.
• Provide technical advisory and support in relation to bus infrastructure issues.
• Ensure prompt service recovery for any breakdown of critical equipment and systems to minimize disruption to primary bus operations.
• Assist in emergency preparedness of activities in support of bus operation requirements.
• Management of technical & service contracts and tender documentations.
• Management of all lease & licence agreements with relevant parties.
• Plan, formulate and manage operating and capital budgets.
• Plan, formulate and execute ISO 55001 Asset Management plans for the organization.
• Compile, collate and analyze operational data and reports for regular operational meetings and updates.
• Put up recommendation and review of proposals for facilities related project works.
• Assist with any additional duties as required.

Requirements:

• Degree in Engineering with a minimum of 8 years relevant working experience in building services and project management.
• Good communication, interpersonal and organizational skills
• Strong written and verbal communication skills. Able to conduct professional presentations.
• Good knowledge of government procurement procedures, building & statutory regulations and requirements.
• Sound knowledge of Building and M&E systems.
• SCEM, FSM & GMFM certification will be an added advantage.

(We regret that only shortlisted candidates will be notified.)