Total 92,661 Full-time customer service manager job vacancies in Singapore

Good and Friendly working environment

Immediate Hiring

Attractive Salary & Commission

Work area to your convenience

Able to work independently

Looking for passionate & enthusiasm ladies to join our team!

Job Roles:

Manicure

Pedicure

Nail treatment

Provide advice to client on nail colour, style, design before treatment and selling treatment after service ensure that customers are comfortable

Eyelash Extensions / Eyebrow Technician experience is a plus

Ensure cleanliness of working area daily

Plan for sales strategy, provid trainng to junior staff, implete the sales to plan.

shift planning.

Staff job arrangement.

Job Requirements:

Full Time

Minimum 3 years of manicurist management experiences

Able make plan for sales strategy, push sales for all staffs

Eyelash Extensions / Eyebrow Technician experience is a plus

Plan shift schedule.

Positive attitude and willingness to learn

Provide great customer service with our clients

Able to work on weekends

Provide different nail services:

Gelish Nail

Acrylic Nail

Nail Extension

Nail Art

Remove Nail polish with care

Treatment

Make sales of service and packages

Working hours:

11am to 9pm

6days work

Willing to work on Sat Sun & PH

Working Location: Holland village

Full time employment entitle to :

-7 days Annual Leave,

Career Growth Advancement

Attractive Salary + High Commission

(Gross Salary Range from $3500 - $6000+)

(A) Job Summary:

To provide site safety leadership; ensure site safety facilities in compliance with corporate safety standards; implement safety directives; improve safety performance and ensure safety policies and procedures are aligned with governmental regulations.

(B) Essential Job Functions:

The WSH Manager is responsible, but not limited to, the following:

• Lead the EHS team to optimize performance in line with construction progress and quality.
• Monitor EHS team deliverables and performance.
• Engage management in EHS matters and ensure active participation.
• Communicate closely with PD/PM to align safety management policies with project intentions.
• Liaise with authorities, clients, and consultants.
• Implement and maintain ISO 9001, 14001, and 45001 integrated management systems.
• Apply critical thinking and problem-solving skills to address complex OHS issues, considering legislation, industry standards, and organizational context.
• Perform safety audits and inspections to identify hazards and ensure compliance.
• Investigate accidents, near-misses, and occupational injuries to determine causes and implement preventive measures.
• Coordinate and evaluate employee safety programs, including strategic safety planning.
• Provide technical advice, coaching, and mentoring to develop HSE capacity among site operational and HSE personnel.
• Conduct and coordinate safety training for workers on rules, regulations, and equipment use.
• Identify best practices and lead continuous improvement initiatives to reduce work process risks, raise safety awareness, and improve safe work practices.

(C) Minimum Qualifications:

• Degree in a technical discipline (e.g., Engineering, Environmental, Health and Safety).
• Minimum 6 years of cumulative EHS work experience, with 4 years as a WSHO with a BCA grade A1 contractor in the construction industry.
• Must be a MOM Registered WSH Officer.
• Completion of Earth Control Measures Officer (ECMO) course and Appointed Person in Lifting Operations certification.

(D) Personality:

• Strong organizational, interpersonal and leadership skills.
• Strong safety innovation and creative skills and mind.
• Ability to influence various stakeholders and build long term relationships.
• Ability to lead WSHOs and provide supervision, suggestions and/or instructions to all Safety staff.

(E) Knowledge/ Skills/Abilities:

• Good knowledge of government regulations relating to Occupational Safety, Health and Environmental areas.
• Familiar with OSH/ ISO documentation.
• Excellent English communication and written skill, and conflict management skills
• Able to work under pressure.
• Proficient in Microsoft Project, Word, Excel, and cloud solutions.
• Familiar with data analytical tools and software.

(F) Physical Demand (if applicable):

• Able to work outdoor and climb ladders and stairs.
• Active and able to run swiftly if an emergency situation arises.

The Role

We are looking to hire a Pricing Manager within Asia Protection Pricing team at Pacific Life Re, a major global player in Life Reinsurance. The candidate will join as a senior member of the team and take on the ownership to manage a small team and pricing activities.

As an influential and innovative protection expert, your expertise in pricing, product development and experience analysis will be crucial as you work alongside Underwriting and Client Solutions teams to deliver creative solutions to meet the needs of our clients across the region.

Duties

1. Responsible for the timely and accurate delivery of pricing terms and product development solutions to clients ensuring high technical standards of analysis and the production of high-quality pricing to clients and internal stakeholders.

Key tasks include:

· Manage detailed assessment of opportunities from pricing and risk perspective, with consideration on business strategy.

· Manage projects/quotes with minimal support.

· Peer Review team members’ work

2. Responsible for assigned on-going treaty reviews, pricing methodology and model reviews.

3. Support Client Solutions team in building and maintaining effective relationship with clients and promoting the business’ brand.

4. Provide leadership and mentoring within pricing team, ensuring appropriate development for direct reports.

Qualifications & Experience

Essential

• Qualified Actuary (IFoA, SOA or IOAA)
• At least 8 years of working experience in Life (Re)insurance role with strong understanding of actuarial principles and processes.
• Prior experience in relevant markets and team management.
• Good technical and analytical skills and a demonstrable ability to plan, prioritise workloads and deliver tasks on time.
• Sound understanding of underwriting and claim practices and the interaction with pricing.
• Excellent written and verbal communication skills, ensuring appropriate stakeholder management during the end-to-end quote process.
• Awareness of systems such as SAS, SQL, Emblem is an advantage.

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Key responsibilities for Operation Manager:

1. Overseeing Daily Operations: Ensuring the efficient day-to-day functioning of the shop, including managing staff, inventory, and customer service.

2. Managing Inventory: Monitoring and maintaining inventory levels to prevent stockouts or wastage, while also ensuring all products are fresh and in good quality.

3. Staff Management: Recruiting, training, and supervising staff to provide excellent customer service and maintain a positive work environment.

4. Quality Control: Upholding high standards of quality in food preparation, presentation, and service to meet customer expectations and health regulations.

5. Budgeting and Cost Control: Managing finances effectively, controlling costs, and maximizing revenue to ensure profitability.

6. Customer Relations: Building and maintaining positive relationships with customers to encourage loyalty and enhance the overall dining experience.

7. Health and Safety Compliance: Ensuring all health and safety regulations are followed to create a safe environment for both staff and customers.

8. Marketing and Promotions: Developing and implementing marketing strategies to attract more customers and increase sales.

Roles & Responsibilities

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

Job Description:

a. Handle full set of accounts AR, AP, GST F5 submission and tax computation/filing for a group of companies

b. Perform monthly closing and bank reconciliation

c. Manage debtors’ control to ensure timely collection of trade receivables

d. Prepare monthly closing reports, schedules and variance analysis as well as yearly financial statements

e. Liaise with Sales department with regards to invoicing and collection matters

f. Review payments to suppliers (local and overseas)

g. Ensure compliance or financial authority limits, financial reporting standards (FRS), company policies and other regulations

h. Monitor working capital and support the business unit in budgeting and planning

i. Responsible for quarterly stock take and half-yearly fixed asset sighting

j. Assist in foreign workers work pass application, cancellation and renewal

k. Liaise with auditor for yearly statutory audit and periodic internal audit

l. Any other ad-hoc duties as assigned

• Highly analytical with excellent problem-solving skills
• Empathetic leadership style
• Capable of clearly communicating with others
• Superb organizational and time-management abilities
• An understanding of basic arithmetic
• Competent computer literacy
• Managerial experience in an office setting
• Deep understanding of budgeting best practices
• In-depth knowledge of Microsoft Office or Google Suite
• Outstanding strategic planning abilities
• Comprehensive understanding of office management processes
• Demonstrable resourcefulness in high-stress situations
• Preferably with a Degree

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

Role Description

This position reports to the Programme Director. The role is required to design training solutions, plan & deliver training programmes to meet or exceed clients' needs & expectations.

Specific Responsibilities

• On the job training to train and/or facilitate our key training programmes in schools
• Plan and execute training programmes
• Update training content and materials to align with latest developments
• Recruit, train and manage a team of trainers to ensure quality delivery of programmes
• Customise training curriculum to meet clients’ needs
• Meet and service stakeholders

Competencies

• Knowledge of our flagship programmes
• Workshop engagement skills
• Curriculum Development skills
• Project management skills
• Recruitment of freelance trainers
• Customer relationship management skills

Duration of Attachment Offered

• 6 months

Job Responsibilities:

• Manage the day-to-day operations performed by the Payroll team and ensure timely and accurate salary payment and statutory reporting in compliance with regulatory requirements.
• Handle and process payroll, overtime claims, incentives, reimbursement and allowance payments.
• Oversee processing of payroll changes and system upgrades.
• Responsible to generate Payroll Reports, or any other payroll-related reporting & respond to statutory queries.
• Able to liaise with the client & perform payroll service as per their specifications and respond to their queries.
• Attend to internal and outsourced staff's queries on payroll-related matters.
• Reconciliation of payroll records, data verification and administration.
• Any other payroll tasks and projects as assigned.

Job Requirements:

• Bachelor’s degree in business administration, Accounting, Human Resources, or related field.
• Minimum 5 years of hands-on experience in payroll processing using various HR softwares.
• Prefer candidates with regional payroll experience who can manage a team and contribute to payroll system improvements.
• Demonstrate strong leadership skills with the ability to connect effectively at all levels.
• Highly meticulous and with an eye for detail.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Responsibilities:

Plan, execute, monitor and control works program and activities for projects including:

• Leading the project team in day-today operation
• Monitoring of project budget
• Liaise with consultants, main contractors, clients and relevant authorities
• Attend regular site meetings
• Supervise and monitor the site labor force and the work of subcontractors
• Oversee quality control and safety and health matters on the site
• Resolve any or other site related technical problems encountered.
• Any other duties delegated from head office, from time to time.

Requirements:

• Bachelor Degree in Civil Engineering or its equivalent, recognised by PE Board Singapore preferred
• At least 10 years’ relevant experience in bored piling works in similar capacity
• Excellent communication skills and able to work with employees at all levels
• Ability to interface with internal and external customers
• Able to deliver in a fast pace environment and work under pressure

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job responsibilities:

• Integrate technical delivery methodologies, e.g., project management methodologies based on Project Management Institute (PMI), system and software development, agile methodologies such as Scrum to assigned projects.
• Drive project planning, scheduling, monitoring, and reporting activities.
• Manage project requirements, scope, timelines and perform regular customer cadences.
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans.
• Manage project requirements and scope/change management issues.
• Develop and effectively present and communicate content to all stakeholders, customers and management.
• Plan, schedule, monitor, and report on activities related to projects.
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements.

Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or related discipline with at least 5 years of experience in IT project management.
• Familiar with application services (middleware) and infrastructure software.
• Knowledge of open source products is a plus.
• Experience establishing and contributing to process improvements.
• Solid interpersonal, leadership, and analytical skills with business insight.
• Able to handle more than one project concurrently.
• Ability to motivate project team and individual contributors and mediate conflicts.
• Excellent customer-facing and communication skills.
• Possesses project management certifications such as PMP or Scrum Master is a plus.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Job Description

• Responsible for ensuring that both CAG Employers Information

• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.

• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.

• Responsible for ensuring that all related infrastructure and facilities are

• coordinated in BIM Model before commencement of actual works on Site.

• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.

Job Requirements

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.

• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.

• Possess a Degree in Engineering / Architecture or equivalent.

• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.

• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.

• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully

• Instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

• Completed a certification course in BIM Management.

• Possess a recognized degree in Civil Engineering with at least ten years of relevant experience.
• Lead the Project Team.
• Manage the budget and cash flow of the project.
• Ensure the quality of all works to reach the desired CONQUAS score.
• Ensure workplace safety, health and environment.
• Lead the project team in various tender and project management activities.
• Perform project, workforce and material planning.
• Coordinate with clients, consultants, suppliers, sub-contractors and other stakeholders.

Responsibilities

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

Requirements

• Min 5 years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

Ensuring that all food is of excellent quality and served in a timely manner

Planning the menu, keeping in mind budget, and availability of seasonal ingredients

Overseeing all kitchen operations

Coordinating kitchen staff, and assisting them as required

Training staff to prepare and cook all the menu items

Taking stock of ingredients and equipment, and placing orders to replenish stock

Enforcing safety and sanitation standards in the kitchen

Creating new recipes to keep the menu fresh

Keeping up to date with industry trends

Receiving feedback and making improvements where necessary

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10373

• Need to go to Shipyard for meeting and over see all work done at vessels
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise workers
• Need to chase for payment
• Need to get new jobs

REQUIRMENT

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field
• Prefer someone with Shipyard knowledge