Total 13,654 customer service manager job vacancies in Singapore

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The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Develop and implement sales strategies to meet or exceed sales targets for commercial vehicles, including market analysis, forecasting, and competitive positioning.
• Lead, train, and motivate the sales team to achieve individual and team goals, while fostering a collaborative and results-oriented work environment.
• Build and maintain strong relationships with key clients, including fleet buyers, logistics companies, and corporate customers, ensuring a high level of customer satisfaction.
• Identify and pursue new business opportunities, including expanding into new markets and segments, and securing contracts with key commercial clients.
• Maintain deep product knowledge of the company’s commercial vehicle offerings and stay updated on industry trends, regulatory changes, and competitor products to effectively communicate value to customers.
• Manage pricing, quotations, and contract negotiations to ensure profitability while remaining competitive in the market.
• Work closely with various departments to align sales strategies with overall business goals and ensure smooth execution of sales contracts and vehicle delivery.
• Prepare sales performance, generate reports weekly on sales metrics, and analyze data to identify areas for improvement and growth.
• Oversee payment-related issues, including account arrears and overdue payments.

Job Requirements:

• Diploma / Degree holder, with at least 5 years’ experience in managing sales teams in automotive trade.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze market trends and develop sales strategies.
• Results-driven with a focus on meeting and exceeding sales targets.
• Possess Class 3 driving license.

We are hiring a project manager for construction projects involves several key responsibilities to ensure project success. These responsibilities include:

1. Planning and Coordination: Developing detailed project plans, timelines, and budgets. Coordinating with various stakeholders, including clients, contractors, subcontractors, and suppliers.
2. Resource Management: Overseeing the allocation of resources, including manpower, materials, and equipment, to ensure the project is completed on time and within budget.
3. Risk Management: Identifying potential risks and developing strategies to mitigate them, ensuring that the project stays on track and within regulations.
4. Communication: Serving as the main point of contact for all parties involved in the project, facilitating clear and effective communication to avoid misunderstandings and delays.
5. Quality Control: Ensuring that construction meets necessary quality standards and complies with local building regulations and safety codes.
6. Budget Management: Monitoring project expenditures and ensuring that the project remains within financial limits while making adjustments as necessary.
7. Problem-Solving: Addressing any issues that arise during the construction process, finding solutions, and making decisions that align with project goals.
8. Documentation: Maintaining thorough documentation of project progress, changes, and communications to ensure transparency and accountability.
9. Liaising with Government Authorities: Facilitating approvals and inspections from relevant government bodies, complying with Singapore's construction regulations.

Overall, a project manager in construction plays a vital role in ensuring that projects are completed efficiently, safely, and to the satisfaction of all stakeholders involved.

We are seeking a Sales Manager to oversee the sales operations of our fashion apparel pop-up stall. The Sales Manager will develop sales strategies, manage sales staff, and ensure that the pop-up stall meets its sales targets and profitability goals. The successful candidate will have a passion for fashion, a proven track record in sales management, strong communication skills, and a commitment to delivering excellent customer service.

Responsibilities:

• Develop strategies to meet sales targets and profitability goals for the fashion apparel pop-up stall.
• Managed and trained sales staff to ensure excellent customer service and achieved sales targets.
• Set and monitor sales targets for individual staff members and the pop-up stall as a whole.
• Analyze sales data to identify trends and make informed business decisions.
• Maintain relationships with existing customers and develop new customer relationships.
• Collaborate with the fashion design team to ensure that the product offering aligns with customer preferences and fashion trends.
• Manage inventory levels to ensure adequate stock levels.
• Ensure that the pop-up stall is visually appealing and attractive to customers.
• Monitor and report on sales performance to senior management.

Requirements:

• Proven experience in sales management, preferably in a retail or fashion environment.
• Passion for fashion and knowledge of the latest fashion trends.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• A customer-focused attitude and a passion for delivering excellent customer service.
• Analytical and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to work evenings and weekends as required.
• Knowledge of inventory management and sales analytics tools.

Note: The specific requirements for the job may vary depending on the company's needs and the nature of the pop-up stall.

• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Negotiate terms of agreements, draft contracts and obtain permits and licences
• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Preparing budgets and schedules.
• Overseeing daily operations on site.
• Coordinating with architects, engineers and trade workers.
• Monitoring work progress and ensuring a project is on schedule.
• Reviewing contracts and negotiating with subcontractors and vendors.
• Monitoring the safety of the job site.
• Reporting work progress and updates to project stakeholders.
• Ensuring compliance with building and construction codes.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

Required skills and qualifications

• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures

Key Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Meet budgetary objectives and adjust project constraints based on financial analysis
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned
• Develop spreadsheets, diagrams and process maps to document needs

Skills & proficiencies

• Developing and Tracking Budgets
• Coaching
• Supervision
• Staffing
• Project Management
• Management
• Process Improvement
• Planning
• Performance Management
• Inventory Control
• Verbal Communication

We are seeking an experienced purchasing manager to handle our company's procurement activities. The purchasing manager's responsibilities include developing purchasing strategies, maintaining positive relationships with suppliers, coordinating with internal teams regarding their supply needs, and overseeing the purchasing team in their daily activities.

To be successful as a purchasing manager you should be able to manage and optimize purchasing activities and processes. An outstanding purchasing manager should have excellent leadership abilities and be able to negotiate the best possible deals with suppliers.

Purchasing Manager Job Responsibilities:

• Developing and implementing purchasing strategies.
• Managing daily purchasing activities, supervising staff, and allocating tasks.
• Managing supplier relations and negotiating contracts, prices, timelines, etc.
• Maintaining the supplier database, purchase records, and related documentation.
• Coordinating with inventory control to determine and manage inventory needs.
• Managing the maintenance of office/manufacturing equipment and machinery.
• Ensuring that all procured items meet the required quality standards and specifications.
• Preparing cost estimates and managing budgets.
• Working to improve purchasing systems and processes.
• Training new employees in the purchasing process and how to use the purchasing system.

Purchasing Manager Requirements:

• Degree in business administration or a related field.
• Experience as a purchasing manager or in a similar position.
• Deep knowledge of inventory and supply chain management.
• Supervisory and management experience.
• Proficiency in Microsoft Office and purchasing software.
• Excellent communication skills, both written and verbal.
• Strong critical thinking and negotiation skills.
• Strong planning and organizational skills.
• Ability to work independently.

We are looking to employ a training manager with outstanding written, verbal and interpersonal communication skills. A training manager is expected to be a strategic thinker with fantastic organizational and time management skills. You will have excellent research skills with the ability to multitask and adapt in a fast-paced environment.

To ensure success, training managers should understand the business operation and decision-making processes with a keen interest in producing targeted and tangible results by creating an effective and efficient workforce. Top candidates will be innovative, strong decision-makers and outstanding facilitators of learning and change.

Training Manager Responsibilities:

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management.
• Create a curriculum to facilitate strategic training based on the organizations goals.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.
• Keep abreast of training trends, developments and best practices.

Training Manager Requirements:

• Bachelors degree in human resources or a related field (essential).
• A minimum of 2 years experience in training and development management (essential).
• Excellent written, verbal and interpersonal communication skills.
• Superb track record in developing and executing successful training programs.
• Critical thinker with innovative problem solving skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional and modern training processes.
• Fantastic organizational and time management skills.
• Strategic and creative mindset.
• Meticulous attention to detail.

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

· Planning

· Organizing

· Controlling

· Leading

· Communicating

· Cognitive functions

· Self-management functions

· Motivational and personal development functions

· Customer awareness functions

· Organizational savvy functions

· Representing the team's interests and objectives

· Determining the resources needed

We are seeking an HR Manager for a leading Shipping MNC with a global trading presence. This role integrates responsibilities in Human Resources and Office Administration, including talent acquisition, employee development, compensation management, and HR policy implementation. The ideal candidate will bring a solid HR background, extensive experience in the shipping industry, and exceptional organizational and interpersonal skills to thrive in a fast-paced environment while ensuring operational excellence and compliance.

Responsibilities

• Talent Acquisition and Onboarding: Develop and implement effective recruitment strategies to attract top talent within the shipping industry, and oversee a seamless onboarding process to integrate new hires into the organization.
• Employee Development and Performance Management: Establish a structured performance review system, identify training needs to enhance employee skills and competencies, and collaborate with management on workforce planning and talent management strategies.
• Compensation, Benefits, and Payroll: Design and administer competitive compensation and benefits programs, ensuring payroll is processed accurately and in compliance with legal and regulatory requirements.
• HR Policies and Compliance: Create and enforce HR policies tailored to the shipping industry, ensuring alignment with industry benchmarks and adherence to legal standards.
• Office Operations and Environment: Maintain office premises, manage supplies, ensure a clean and safe working environment, and oversee administrative operations such as mail management and corporate travel arrangements.
• Administrative Policies and Support: Develop and implement efficient administrative policies and procedures while providing day-to-day support for administrative tasks to ensure smooth organizational operations.

Qualifications

• Bachelor’s degree in Human Resources or a related field with 3-5 years of HR experience.
• Proven working experience in a shipping company is required.
• Strong knowledge of HR-related laws and regulations.
• Prior experience in administrative functions is a plus.
• A proactive and hands-on problem-solver who is adaptable to varied, complex situations.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in HRIS systems and advanced MS Office skills (Excel, Word, PowerPoint).
• Experience in developing and implementing HR and administrative policies.
• Ability to work independently as well as collaboratively in a team-oriented environment

How to apply:

Submit your application by emailing a detailed copy of your updated CV in MS Word Format to Edgal Neo by clicking the "Apply Now" or contact Edgal at 8233 4883 or [email protected] for a confidential discussion.

Job Posting: Renovation Company Manager

We are a professional company specializing in interior design and renovations. We are now seeking an experienced and passionate Renovation Company Manager to join our team and drive the growth and success of our company!

Job Responsibilities:

1. Strategic Planning and Execution

• Develop and implement business development plans to achieve company goals.

2. Operations and Project Management

• Oversee daily operations and ensure renovation projects are completed on time and meet quality standards.
• Manage the entire project lifecycle, including design, construction, and handover.

3. Team Building and Management

• Lead and motivate the team to enhance collaboration and efficiency.
• Organize staff training to improve professional skills.

4. Client Relationship Management

• Maintain existing client relationships and develop new customer resources.
• Actively respond to client feedback to improve satisfaction levels.

5. Market and Brand Promotion

• Analyze market trends and develop effective marketing strategies.
• Enhance company brand awareness and competitiveness.

6. Financial and Cost Management

• Control project budgets, optimize costs, and improve profitability.
• Assist in financial planning and reporting analysis.

Job Requirements:

• Minimum 5 years of relevant experience in the renovation industry, with strong project and team management skills.
• Familiarity with Singapore's renovation market; candidates with industry connections will be prioritized.
• Excellent communication and customer service skills.
• Proficiency in budget management, construction processes, and quality control.
• Innovative mindset with strong problem-solving abilities.

Salary & Benefits:Monthly Salary: SGD 7,000–9,000

• Performance Incentives: Attractive project bonus structure for outstanding performance.
• Opportunities for career advancement and professional growth.

Work Location:

Singapore

If you have exceptional management skills and a passion for the renovation industry, we welcome you to join us and achieve success together!

Key Responsibilities:

• Applicant must Manage and control daily work operations at Mechanical and Electrical project sites at various locations in Singapore (Construction and plant maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site.
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.
• Minumum 10 years experience at the operation team.
• Able to speak fluent English and second language is a must (Bengali, Tamil or Mandarin)

1. JOB DESCRIPTION

Job Title

head chef

Occupation

HEAD CHEF

Job Description & Requirements

➡️ Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances.

➡️ Arrange SFA & NEA Inspection as per government rules and regulations.

➡️ Able to Conduct Weekly meeting with staffs.

➡️ maintain book of records

➡️Maintain & able to create daily inspection checklist

➡️ Manage Inventory System.

➡️ To achieve a target based sales management

➡️ Proficient in MS Office

➡️ Able to drive a vehicle deliver products & meet Customers get orders

➡️ Participate in planning weekly schedule planning and daily team floor plan.

➡️ Trains and provide on-going communication to staff and deliver first-class service to customers

Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave

Maintain safety requirements in the restaurant.

➡️ Handles customers' feedback promptly.

➡️ To comply ad-hoc with all the admin and paperwork requirements.

➡️ To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.

➡️ To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

➡️ Sometimes Chef Sick able to Cook and prepare South & North Indian Curries, starters, hot plate breads for dine in guests, take away and catering

Wash & Cut vegetables, meats, seafood and poultry.

➡️ Ensure Marination’s, mise-en-place and set up all stock stations

➡️ Ensure the food quality and the presentation.

➡️ Ensure the prompt and speedy delivery of orders.

➡️ Set up and manage Buffet Stations with all necessary supplies.

➡️ Taking stocks and liaise with the purchase & catering managers to ensure the adequate food items are available to produce the appropriate menu items.

➡️ Receiving goods after checking the quality and quantity.

➡️ Storage of raw materials and ingredients and ensure that all the food storage and preparation of all food items meet the temperature guidelines.

➡️ Check the quality of raw and cooked food products to ensure that the standards are met

➡️ Ensure personal hygiene and safety requirements.

➡️ Ensure the cleanliness of the kitchen, cooking utensils and equipment's.

➡️ Monitor the performance of Chefs & assistant chefs.

Job Summary:

The Deputy Restaurant Manager ensures the restaurant operates efficiently and profitably while

maintaining high standards in customer service, quality, and cleanliness.

Key Responsibilities:

A. Customer Service:

• Deliver 101% customer satisfaction through fast, friendly service.

• Address customer complaints promptly.

• Conduct customer feedback evaluations weekly.

B. Quality Management:

• Ensure compliance with CHAMPS Standards.

• Perform hourly temperature checks and manage inventory to reduce waste.

C. Team Management:

• Recruit and train team members.

• Conduct shift briefings and ensure productivity.

• Plan and develop team members for future roles.

D. Sales and Profitability:

• Analyze P&L and manage labor costs.

• Order inventory and manage delivery operations.

• Develop and execute sales promotion incentives.

E. Operational Excellence:

• Maintain cleanliness and security standards.

• Handle financial transactions securely.

Qualifications:

• Strong leadership, interpersonal, and communication skills.

• Basic computer skills for POS systems.

• Proficiency in English and the local language.

• Physical ability to handle restaurant tasks and environments.

Skills

• Strong leadership

• Passionate in Sales Building

• Good written and verbal communications

• Ability to handle multiple tasks

• Can work under pressure in a fast-paced environmen

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Operations Manager to join our fast growing team. The ideal candidate will be responsible for overseeing the operational functions of multiple retail stores or a large retail operation to ensure efficiency, productivity, and alignment with company goals. This role involves managing store operations, implementing best practices, optimizing processes, and driving performance across the retail network. The Operations Manager plays a critical role in enhancing the customer experience, maximizing profitability, and supporting the overall success of the retail business.

You will also be responsible for:

• Operational Management:
  Oversee daily store operations to ensure that all locations run smoothly and efficiently.
  Develop and implement operational procedures and policies to standardize and improve store performance.
  Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions as needed.
• Team Leadership and Development:
  Manage and support store managers and their teams, providing guidance and resources to help them achieve operational goals.
  Conduct regular performance evaluations, offer feedback, and identify opportunities for staff development and training.
  Lead recruitment efforts for store management positions and support onboarding and training of new hires.
• Sales and Financial Performance:
  Analyze sales performance across stores and develop strategies to drive revenue growth and improve profitability.
  Review financial reports and operational data to monitor budget adherence, manage expenses, and optimize resource allocation.
  Implement and monitor sales initiatives, promotional activities, and inventory management strategies to achieve financial targets.
• Customer Experience:
  Ensure that customer service standards are consistently met or exceeded across all retail locations.
  Develop and implement customer service strategies to enhance the shopping experience and build customer loyalty.
  Address customer feedback and complaints effectively to resolve issues and maintain high levels of satisfaction.
• Inventory and Merchandising:
  Oversee inventory management processes, including stock levels, replenishment, and loss prevention.
  Collaborate with store managers to implement visual merchandising and display standards that align with brand guidelines and seasonal promotions.
  Monitor inventory turnover and sales trends to optimize stock levels and reduce excess inventory.
• Compliance and Standards:
  Ensure compliance with company policies, procedures, and legal regulations, including health and safety standards.
  Conduct regular store audits to ensure adherence to operational and merchandising standards.
  Implement and enforce security protocols to safeguard store assets and minimize loss.
• Process Improvement:
  Identify and implement process improvements to enhance operational efficiency and effectiveness.
  Collaborate with other departments to streamline workflows, improve systems, and support operational initiatives.
  Stay updated on industry trends and best practices to incorporate innovative solutions and maintain competitive advantage.
• Reporting and Communication:
  Prepare and present regular reports on store performance, operational metrics, and strategic initiatives to senior management.
  Communicate operational goals, updates, and best practices to store managers and staff.
  Facilitate effective communication and coordination between stores and corporate headquarters.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Retail Management, Operations Management, or a related field. Relevant experience may substitute for formal education.
• 5-7 years of experience in retail management or operations, with at least 2-3 years in a supervisory or managerial role.
• Strong leadership and people management skills with a proven ability to drive performance and develop teams.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and retail management software (e.g., POS systems).
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.

It would be great if you have:

• Experience with inventory management and financial reporting.
• Knowledge of visual merchandising techniques and customer service best practices.
• Familiarity with retail industry trends and best practices.
• Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align with your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Job Descriptions

• Strictly adhere to the company's rules, regulations, and laws, showing integrity and self-discipline. Be fully responsible for production management, while also focusing on operational and technical management.
• In line with the company’s development plan and actual conditions, prepare annual, quarterly, and monthly production plans to ensure the completion or exceeding of production targets.
• Ensure the implementation of production plans, keep track of production and operational progress, hold regular production scheduling meetings to address any issues arising during the production process.
• Develop and implement the "Safety Measures" plan, oversee safety technical measures for equipment maintenance and modification projects, review monthly maintenance plans, approve them, and supervise their implementation.
• Prepare and review the company’s safety technical regulations and operating procedures, and supervise their implementation.
• Frequently visit production sites and teams to identify unsafe issues with equipment, propose improvement measures, and supervise their implementation.
• Lead the investigation and analysis of technical accidents in production, provide conclusive opinions, and propose preventative measures from a technical perspective. Cooperate with investigations of personal accidents, provide necessary technical information and preventive measures.
• Supervise the maintenance of various production technical records (operation logs, operation records, equipment defect records, equipment maintenance records, etc.).
• Organize operating personnel to diligently implement the “Two Tickets and Three Systems” policy, frequently conduct operational analysis and accident simulations, guide shift personnel in handling accidents correctly, adhere to the principle of “Four Non-Overlooking’s,” and report to relevant leaders in a timely manner.
• Organize monthly inventory checks of waste storage, warehouses, and materials.
• Complete other tasks assigned by company leadership, personally participate in or oversee relevant department personnel to ensure completion.

Job Requirements

• A team player
• Degree / Diploma holder
• Independent and possess sound analytical and communication skills,
• 3 Years of relevant experience
• Experience in Power Plant industry is an advantage
• Working Location: Tuas South Ave 2

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards
• Troubleshoot issues and address customers' concerns promptly
• Provide product / service information when necessary

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Working Location: East (Lavender area)

Responsibilities:

• New Business Development
  Identify and proactively pursue new business opportunities for Managed Services across the Asia Pacific region, expanding Company's client base and market share.
• Strategic Planning & Execution
  Develop and implement strategic plans to meet or exceed sales targets and revenue objectives, ensuring alignment with company goals and market dynamics.
• Client Engagement & Needs Assessment
  Engage with key clients to deeply understand their business challenges, needs, and pain points, positioning Company's Managed Services offerings as tailored solutions to address those requirements.
• Solution Design & Collaboration
  Collaborate closely with technical and operational teams to design and propose customized Managed Services solutions that meet client expectations and deliver value.
• Client Relationship Management
  Build and nurture long-term relationships with clients, ensuring a comprehensive understanding of their evolving needs and maintaining high levels of client satisfaction.
• Point of Contact & Issue Resolution
  Serve as the primary point of contact for client inquiries and escalations, ensuring timely and effective resolution of issues to maintain positive client relationships.
• Market Awareness & Industry Trends
  Stay informed on industry trends, emerging technologies, and market conditions related to Managed Services to identify new opportunities and remain competitive.
• Market Analysis & Competitive Intelligence
  Conduct regular market analysis to uncover growth opportunities, monitor competitive positioning, and refine sales strategies accordingly.
• Proposal Development & Presentation
  Prepare and deliver compelling proposals that highlight Company’s expertise and solutions, demonstrating a clear understanding of client needs and how the company’s offerings align with their objectives.

Requirements:

• Minimum Bachelor’s degree or above
• Minimum 3 years of experience in managing multiple stakeholders & Security/Solution-based sales experience required
• Regional sales experience is preferred.
• Have experience in Technology and Engineering industry
• Ability to work independently and interact effectively with the sales team
• Strong ability to facilitate a collaborative working environment for customers and team members

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

• Location: Tanjong Pagar

• Working hours: 09:00 to 17:30 (Monday to Friday)

• AWS + Attractive Bonus

The Corporate Branding & Strategy Division is newly established to enhance and strengthen company branding both externally and internally. We aim to engage with stakeholders such as customers, investors, partners, local governments, community members, and employees across various regions.

The Assistant Manager in the Corporate Branding & Strategy Division will work closely with the direct Manager to develop and execute communication plans by following strategy and direction. Our primary mission is to enhance brand value and build a positive reputation for the company's brand across the region through various touchpoints, including the corporate website, social media, local and regional media, events, etc.

In addition, we collaborate with various divisions and entities to improve employee experiences and engagement through internal communications.

Job responsibilities:

1. Branding:
i. Collaborating closely with managers to assist in developing and executing the brand communication plans.
ii. Assisting and/or collaborating with managers to create, manage, and update brand communication guidelines and workflows.
iii. Assisting and/or collaborating with managers to execute the brand communication plan with relevant stakeholders across divisions, entities, and local countries in the Southeast Asia and Oceania region.
iv. Assisting and/or collaborating with managers to develop, manage, and update/improve regional branded materials, and global assets provided by the HQ CC division (Tokyo Headquarters).

2. External communication: Enhance the Company brand's positive reputation in the public eye
i.Assisting and/or collaborating with managers to develop an annual communication plan and manage projects to ensure their successful execution as planned.
ii. Assisting and/or collaborating with managers to execute the communication plan in coordination with relevant stakeholders across divisions, entities, and local country offices in the Southeast Asia and Oceania region.
iii. Assisting and/or collaborating with managers to research, propose, and implement new or improved communication methods, including enhancing the company website, developing regional social media strategies, and utilizing other effective touchpoints.

3. Internal Communication: Enhance employee engagement and workplace experience
i. Assisting and/or collaborating with managers to develop and execute an internal communication plan, including events, to foster transparency in information and knowledge sharing. This will help employees understand the company's brand value, business operations, diverse talents, and future opportunities across entities and local countries in the Asia and Oceania region.

4. Crisis Communication:
i. Understand and follow crisis procedures as instructed and guided by GHQ.
ii. Assisting to provide support to GHQ upon request
iii. Assisting to provide regional crisis communication guidance and training to employees.

5. Manage relevant outsources and partners:
i. Lead and manage outsourced vendors and partners to execute communication plans, ensuring adherence to the schedule and budget.

Job Requirements:

• Education: A degree or diploma in communication, branding, marketing, or a relevant field is an advantage
• Experience: At least 5 years of relevant experience
• Industry Experience: Experience working in branding and/or corporate communication within the maritime industry is an advantage. However, even if the applicant lacks direct working experience in the maritime industry, a deep understanding and knowledge of the maritime industry will still be highly valued.
• Communication Planning: Ability and skill to develop a communication plan under the supervision of a manager
• Presentation Skills: Able to assist the manager in developing presentations
• Creativity and Project Management: Demonstrated creativity and project management skills
• Interpersonal and Communication Skills: Excellent verbal and written communication skills, adept at engaging with various stakeholders across divisions, countries, and entities
• Adaptability: Positive motivation to challenge new areas, flexibility, resourcefulness, and excellent teamwork
• Digital Communication: Excellent understanding and experience in developing and managing corporate websites, social media (SNS), and other digital communication practices
• Multilingual Abilities: Proficiency in multiple languages, both spoken and written, other than English is an advantage.

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Assistant Manager (Corporate Branding, Maritime industry)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)