Total 9 Senior Executive digital art director job vacancies in Singapore, Singapore

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are partners to Visa’s clients, providing expertise to support and successfully grow their business.

The role of the Client Services Digital Partnerships (CSDP) team is to drive the successful onboarding of fintech and non-FI client opportunities, and account manage specific regional/global clients. In partnership with the respective business account leads across AP and globally, the team will account manage and support the clients’ growth plans in AP. In addition, the team provides onboarding program management support to client opportunities new to Visa.

What a CSDP Senior Consultant does at Visa:

The CSDP Client Success Manager (CSM) will lead the overall operational relationships with Visa’s key global and regional Digital Partners in Asia Pacific. The Sr Consultant role will work closely with the respective business leads to strengthen relationships, enable new capabilities, manage the geographic and product expansion of the clients, optimise performance, drive Visa’s business agenda, and act as the overall client advocate.

The expectations of this role include the following and is not limited to:

• AP Client Services relationship lead for key global and regional digital clients.
• Develop and deliver operational account plans & delivery roadmaps supporting key client objectives and Visa initiatives
• Work with Client Services and business counterparts in AP and other regions to ensure seamless support of global fintech and non-FI clients.
• Deliver the clients’ growth and expansion plans with accountability for delivery that meets the expectations of the client and Visa’s business objectives.
• Proactively collaborate across functions and geographies including teams such as Digital Partnerships, Product, Risk, Account leads, Treasury, and Client Services to deliver the clients’ requirements and key initiatives  
• Prepare and deliver operational reviews, quarterly and annual business reviews with effective and consultative support aligned to business objectives.
• Manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans
• Align and set direction with Visa’s client teams, ensuring synergy through effective communication and a holistic approach to client management in AP and globally.
• Deliver Visa’s operational and strategic initiatives to clients such as enabling new business initiatives, products and solutions, onboarding new clients, delivering Business Enhancements and educating on tools and services
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction
• Improve performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Pursue revenue generating opportunities with our clients including delivering value added services
• Accountable for operational client satisfaction.
• Provide an advanced level of technical consultation on systems, services & changes to clients
• Deliver effective event/incident management, coordinating business and client responses to processing incidents impacting clients, managing through to resolution, and root cause analysis.

Why this is important to Visa

Client Success Management is a critical function in Visa. We are the subject-matter-experts to deliver best-in-class client services from an operational perspective. As these digital partners expand, it is critical that Visa provide effective and agile support that allows the clients to succeed. This role will also provide the opportunity for you to be Visa’s advocate as well as the voice of the clients.

Job Description

• Plan, create, and execute engaging and on-brand content for the company’s various social media profiles
• Manage the social media, and email marketing calendar and ensure the content is published by the stipulated deadlines
• Manage SEO, SEM, social media accounts/campaigns, ads, and posts, and respond to comments and enquiries in a timely manner
• Assist in Influencer Marketing planning and execution, and partnerships
• Compile and prepare Digital Marketing analytics reports
• Assist with other assigned marketing tasks as and when required

•   At least 2 years of digital marketing experience
• Proficient in Chinese and English, and strong in content creation using designer software such as AI and Photoshop
• Has hands-on experience in Meta Business Suite, Meta Ads Manager, Google Analytics, SEM, SEO and TikTok
• Experience in WeChat, XHS, and other social media would be advantageous
• Able to work in a fast-paced environment with tight deadlines
• Singaporean only

Chan Chee Meng
EA 07C3069
R1110620

We are seeking a dynamic and experienced technical presales/architect professional eager to pivot into a solution sales role. This individual will play a pivotal role in our sales team, leveraging deep technical expertise to architect, develop, and sell compelling ServiceNow solutions that address complex customer challenges. This role offers the opportunity to directly impact our growth in the ServiceNow domain, shaping the future of digital workflow transformation for our clients.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.

The Digital Marketing Executive is to be responsible for maintaining content across all hotel websites, including but not limited to restaurants and spa microsites as well as support Digital Marketing Manager for online reputation management.

Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Supports Digital Marketing Plans For Hotel

• Supports Digital Marketing Manager in executing the hotel’s digital marketing communication plan, including SEO/SEM, email, social media, and display advertising.
• Ensures efficient execution of assigned digital marketing campaigns and projects in a timely manner.

Maintenance Of Websites And Microsites

• Creates and maintains content for hotel main website and standalone websites for selected Food and Beverage outlets, Arcade and Spa.

Supports Social Media Awareness

• Supports content creation of social media pages for Hotel, Food and Beverage, Arcade and Spa for use in digital channels, including Facebook, Instagram, YouTube, WeChat and Twitter. 
• Supports Digital Marketing Manager in executing an effective social media influencer programme in a timely manner.

Manages Hotel’s Online Reputation

•  Supports Digital Marketing Manager on online reputation management through coordinating responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• To co-ordinate reporting for digital reporting for hotel in a timely manner.
• To process quotations and invoices for the department in a timely manner.
• To provide general administrative support for the team.  
• Performs any other duties and responsibilities that may be assigned.
• Creates and maintains content for hotel main website, corporate website, e-commerce websites and selected Food & Beverage microsites. Preferably with experience in AEM platform.

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

We are seeking a dynamic and experienced technical presales/architect professional. As a solution consultant, you will play a critical role in our presales team, helping to unlock the full capability of the ServiceNow platform for our key customers. You will leverage your functional and technical expertise to build compelling value propositions, solutions, demonstrations, proof-of-concepts and programs for our customers. You are expected have an aptitude for problem-solving, creativity and story-telling, in order to show our customers the true power of digital transformation with ServiceNow.

Responsibilities:

• Solution Evangelism: Act as a key technical advisor and product advocate, articulating technology and product positioning to both business and technical users.
• Customer Engagement: Lead discovery sessions to understand customer challenges and requirements, translating them into effective ServiceNow solutions.
• Solution Architecture: Design and propose innovative solutions leveraging the Now Platform, ensuring alignment with client objectives and business outcomes.
• Collaboration and Leadership: Work closely with the sales, technical, and delivery teams to ensure cohesive and comprehensive solution delivery.
• Sales Strategy: Contribute to sales strategy and drive opportunities from qualification through to close, achieving sales targets.
• Continuous Learning: Stay abreast of ServiceNow platform updates, new features, and industry trends to maintain a competitive edge and provide value to clients.

OVERVIEW

The Senior Correspondent has a broad command of financial markets, business, economics and geopolitics, with a proven track record of writing compelling, accurate and balanced business stories for a global audience. Having a clear understanding of CNBC’s editorial and programming priorities, the Senior Correspondent is an experienced writer who can grasp written nuance and context, and apply knowledge and expertise to specific story topics. The Senior Correspondent possesses strong reporting, interviewing and writing skills, exhibits critical thinking and has a keen eye for detail and an inquisitive mind.

KEY RESPONSIBILITIES

• Write fast, accurate and coherent news copy under breaking news pressure, and multi-task in a fast-paced environment
• Write in-depth profiles, trend pieces and effectively break down complex topics that require explanation
• Cover investigative news, scoops and exclusives that are well-sourced and can withstand external scrutiny; be prepared to face scrutiny more often due to the nature of critical or "hard-hitting" content generally
• Tackle difficult and complex reporting assignments in the newsroom that require a quick news turn and demand a longer-form, analytical approach; and execute hard news and feature stories accurately and with insight.
• Generate strong and compelling story ideas that help inform and engage investors, business leaders and readers, that will continue to build on CNBC’s credibility
• Ability to operate independently, having the confidence and ability to guide and mentor junior reporters
• Produce digital stories including strong copy, relevant graphics, video and hyperlinks in a way that draws search engines to the story page, engages readers, and compels them to share the story
• Pitch, report and write digital news and analysis stories which can lead the homepage
• Research financial markets data and analyze news developments for appropriate content on the website and/or on TV or social video as appropriate
• Collaborate with TV colleagues and global CNBC offices on stories
• Make use of social media and other tools to promote CNBC.com content
• Update CNBC.com pages in a timely and accurate manner, assign stories and edit copy where appropriate

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption.

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimisation and reporting requirements to meet client objectives, we want to talk to you!

Expectations of a Senior Digital Media Planner:

• Support the Media Director / Manager in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing Paid Search and/or Programmatic campaigns, including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members – execs/ junior planners

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

This role requires a highly versatile skill set and you will have opportunities to contribute to all relevant domains. Your responsibilities will include development and enhancing of new and existing products.

Responsibilities:

In this role, you will get the opportunity to be exposed to a wide range of marketing disciplines including but not limited to Digital, Retail, Partnerships, Brand, and Product Marketing across Rapsodo’s international markets.

To succeed in this role, you need to be eager to learn and ambitious to achieve, with excellent organizational skills, superior attention to detail, high resiliency and adaptability within a complex and fast-paced environment, as well as a commitment to continuous improvement.

• Oversee the management of the company’s DTC e-commerce platform via Shopify
• Manage the company’s selling presence on international Amazon marketplaces
• Execute in-market campaigns with distribution partners & retailers
• Work with content creators and media to conceptualise & publish features
• Create & optimise paid advertising campaigns in-house and via agency
• Design & manage regular email marketing campaigns
• Analyse & report on marketing data via digital marketing platforms
• Collaborate closely with international teams in US and Turkey
• Take on various ad hoc projects in marketing partnerships, media collaboration, and other key areas as assigned by manager

Requirements:

• Bachelor’s Degree in Marketing, Business, or a related discipline
• At least 2 years of work experience in a marketing-related role
• Candidates with strong Digital Marketing skills (social media/influencer marketing, marketing automation, digital advertising) would have an added advantage
• Business acumen and ability to understand commercial concepts
• Self-starter with a strong desire to learn
• Action oriented with the ability to multitask
• Excellent teamwork skills and ability to work cross-functionally
• Sports Enthusiast (not required to be in Golf)