Total 20 digital art director job vacancies in D03 Queenstown, Tiong Bahru

Job Summary:

DD2 Media is seeking digital interns to handle a hybrid role encompassing both 'Account Servicing' and 'Ad Operations'.

In the 'Account Servicing' team, you will support account management by helping maintain and grow client relationships, manage projects, meet marketing objectives, and provide excellent customer service. This role demands a strong interest in marketing, excellent communication skills, and a proactive attitude.

Under the ‘Ad Operations’ team, you will be responsible for managing and optimising digital advertising campaigns to ensure optimal performance and ROI. This role involves coordinating with various teams to execute ad strategies, monitor campaign performance, and implement optimisation techniques.

Key Responsibilities - Account Servicing

Client Relationship Management & Engagement:

● Maintain strong relationships with clients to ensure client retention and satisfaction.

● Support account leadership during all stages of client engagement and respond to inquiries promptly.

● Assist in managing client expectations and ensuring their needs are met.

● Maintain strong relationships and work alongside with media vendors to ensure successful campaign delivery.

Strategic Consultation and Campaign Development:

● Understand clients’ business objectives and marketing goals. Provide strategic input to help clients achieve their business objectives.

● Assist in identifying the scope of work and developing strategic and innovative campaign proposals that meet client’s business objectives.

Project Management:

● Oversee all client briefs and ensure they are executed efficiently.

● Collaborate with internal teams to facilitate campaign execution and daily communications regarding the campaign delivery.

● Ensure all proposals are submitted on time and attention to details.

Market and Industry Knowledge:

● Continuously develop industry knowledge to provide informed recommendations to clients.

Administrative and Other Ad-Hoc Support:

● Perform administrative tasks and other duties such as preparing reports, maintaining project documentation, and updating client records.

Key Responsibilities - Ad Operations

Managing Digital Campaigns → Planning

● Assist ‘Ad Operations’ team by examining the client's brief, conducting pre-campaign market research, and proposing a media plan.

Managing Digital Campaigns → Execution:

● Upon media plan approval and receiving ad creatives, execute ad set-up to ensure timely campaign execution.

● Continuously monitor and analyse campaign performance metrics for best performance.

● Identify areas for improvement based on performance data and make adjustments to ad targeting, creatives, bidding strategies, and budgets.

Managing Digital Campaigns → Post-Campaign Reporting:

● Prepare regular reports on the performance of ads run for both always-on and tactical campaigns.

● Track and analyse campaign performance against key performance indicators (KPIs) defined for the campaign.

● Provide insights into the factors contributing to the success or underperformance of specific ads.

● Evaluate performance across all markets, campaign insights, learnings and recommendations.

Requirements:

● Applicant is currently pursuing Final semester in Diploma/Degree in Business related modules; marketing and/or entreprenurship experience required.

● Singaporeans/Singapore PR required for this role.

● Proficient in MS PowerPoint and Excel.

● Passion for digital marketing and web technology will be ideal.

● Highly focused, organised and detail-oriented.

● Able to eye for details in a fast-changing environment, multitask and meet tight deadlines.

● Good communication and collaborating skills, in both written and oral skills.

● Able to work well individually and in teams.

● Take pride in getting the best work possible out for internal stakeholders or external clients.

This is a 6 months internship which will be converted to full-time position immediately, if found suitable. Applicant must be able to commit on the last 6 months of their studies before graduation for this role.

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The AHP Director works in the field of social service management. S/He should have expertise and experience in domains under AHP management to supervise strategic initiatives, corporate governance, resource management, organisation and capability development. S/He develops and reviews frameworks for the organisation's operating guidelines and standards, directs the implementation of corporate policies in accordance with governance regulations and drives improvements to the AHP service delivery and operational efficiency. S/He also oversees manpower planning, as well as the performance and professional development of AHP staff, to ensure the delivery of AHP services in accordance with clinical standards. S/He drives collaborations across organisations and at the sector and/or national levels.

A highly experienced management staff who possesses excellent communication, management and leadership skills, and is able to build and leverage effective relationships with stakeholders, the AHP Director is accountable, decisive and agile in responding to change.

RESPONSIBILITIES

Build professional partnerships and collaborations

• Build network of collaborations across agencies to provide cross-agency and division offerings and services.
• Present the organisation's views on professional services and other sector-related issues to influence the national agenda, taking into account current social issues.
• Co-strategise AHP services with other agencies, considering the different agendas, directions and operating models.

Drive client care and service excellence

• Lead the development of new AHP programmes and initiatives.
• Drive quality improvement projects to enhance clinical innovation, programmes and evidence-based practices.
• Drive improvements in client outcomes and satisfaction.
• Oversee the evaluation of AHP services provided by the organisation.
• Drive strategic direction for key professional research areas.

Maintain operational efficiency in line with strategic objectives

• Drive the development of operational strategies, delivery structures, policies and processes for AHP service delivery.
• Provide recommendations to the board and management team on professional issues, practices and policy changes.
• Plan goals and strategic focus for AHP services, in consultation with the board and management team.
• Collaborate with other departments or functions to set the organisational directions.
• Strategise operations of the department for performance efficiency and effectivenes.
• Develop framework for service standards, performance indicators and operating guidelines for the department.
• Determine priority AHP service areas for the department.

Manage resources

• Strategise the deployment of AHP manpower resources to fulfil the needs of the organisation.
• Approve funding proposals for the delivery of AHP services.
• Lead manpower and succession planning in collaboration with relevant stakeholders.
• Drive staff well-being and engagement activities.
• Drive performance of the department and progress in meeting key performance indicators.
• Provide direction on the staff recruitment, selection, assessment and retention strategies.
• Oversee the budget of the department.
• Approve allocation of resources to each cluster or team, taking into account competing priorities of the organisation and department.
• Develop infrastructure and plan other resources to fulfil the present and future needs of the department.

Develop organisational capability for service delivery

• Drive professional development for the department.
• Set the directions for capability development initiatives.

Demonstrate corporate governance

• Drive the AHP audit framework to ensure compliance with process and policies.
• Set the direction for AHP governance framework to ensure compliance with guidelines and regulations for the organisation.
• Oversee the development and implementation of the risk management framework.
• Lead business continuity planning in collaboration with relevant stakeholders.

• Minimum Bachelor Degree or equivalent in Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy recognised by the relevant local professional associations.
• Post-Graduate qualifications in relevant fields of study, e.g. social services, healthcare, professional specialisations or management.

• Minimum 12 years of experience in AHP clinical practice and/or management.
• Minimum 5 years of experience in management role within social service or healthcare sectors.
• Minimum 3 years of experience in AHP clinical supervision.
• Registration with relevant professional licensing or accreditation board.

Responsibilities:

• Provide strategic direction and leadership for all aspects of regional operations, including financial, sales and logistics.
• Develop and execute business plans to achieve revenue and profit targets while ensuring operational excellence and customer satisfaction.
• Collobrate innovation and improvement within the regional team.
• Oversee financial performance, budgeting and cost control measures that are aligned with HQ.
• Ensure compliance with industry regulations, safety standards and Environment policies.

Requirements:

• Proven track records of success with a minimum of 10 years in a senior leadership role within the shipping industry.
• Bachelor Degree in Business Administration or a related field.
• Stategic thinker with the ability to translate vision into actionable plans.
• Strong knowledge in shipping operations such as terminal and port operations.

Post of Digital Marketing Intern

We have an opening for Digital Marketing Intern to join our dynamic, young and sometimes crazy team in Singapore.

Generally our Treehaus Interns becomes our friends, and have a great time while learning practical experiences about the Architecture industry. (Accompanied by great food)

As a Digital Marketing Intern, you will be responsible for assisting with updating the website, social media and internal graphical works. You will also be coordinating photography for completed projects, and sometimes get to attend site meetings to create social media content.

We work primarily on landed houses & commercial ID projects.

We usually don’t have overtime for our interns.

Qualifications:

Passion for digital marketing, and some interest in the built environment.

Bonus if you use Photoshop/ Indesign. (You can learn on the job)

Desirable Qualities:

• Friendly

• Focused

• Fun

If you meet the qualifications and have the desired qualities, we would love to hear from you. Please send your resume and portfolio to [email protected]

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

DD2 Media specialises in delivering digital marketing solutions to our clients including programmatic, search, social media initiatives, campaign development and performance marketing initiatives. We collaborate with our clients from strategy to execution for digital success. You will be a trusted consultant to help our clients develop effective campaigns and solutions to meet their marketing objectives.

We are looking for a creative and strategic Senior Digital Executive to plan, coordinate, implement and oversee various digital campaigns across a range of platforms. The Senior Digital Executive’s duties will include setting up campaigns, monitoring, optimising and assessing campaigns, and measuring the ROI of campaigns. You will work closely with the team on managing spend, providing insights and analytics as well as meeting KPI of each campaign.

To be successful, you will need to have experience in managing digital campaigns across programmatic, search, social and LinkedIn. You will be an excellent Senior Digital Executive and have a threshold for working under pressure.

JOB DUTIES & RESPONSIBILITIES:

● Maintain a good relationship with clients for client retention and account management for key major accounts.

● Develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan;

● Understand the client’s business objectives and goals. Provide strategic consultation to ensure client’s business objectives and goals are met.

● Keep ahead of latest digital marketing news and trends.

● Presentation to the client on the media strategy, optimization strategy or performance of the campaign.

● Assist in market research and social media auditing as required

● Leverage available planning tools and liaise with media owners/ vendors for proposals;

● Engage clients on a day to day operations, media trend updates and various campaign reports.

● Campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing;

● Fundamental implementation and ensure performance across channels (Search, Social, Programmatic).

● Monitor and optimize performance during campaign period across platforms such as Google Adwords, Facebook, LinkedIn, Programmatic.

● Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

● Any other duties that may be assigned that are compatible with skills and experience.

JOB REQUIREMENTS (KNOWLEDGE, SKILLS & COMPETENCIES):

● Minimum Degree in Business/Marketing. Candidates graduated from other courses with relevant working experiences are welcome to apply.

● Minimum 1 year of working experiences in account servicing and experienced in media, agency or publisher preferred.

● Have proven experience in managing B2B and B2C campaigns.

● Understand current marketing trends.

● Understanding of campaign KPIs and objectives.

● The ability to successfully manage multiple campaigns running at the same time.

● Proven results and skill set in performance marketing will be an advantage.

● Skill set in running and optimizing across Programmatic, Google suite of products, Social and LinkedIn.

● Basic knowledge of Ad operations in terms of setting conversion tracking and pixel guidelines.

● Ability to work on excel reports and analysing performance summary for clients

● Be a team player who will proactively provide that sales team with insights and recommendations on how they can advise their clients on the progress of each campaign.

Role Summary:

The Digital Solutions Consultan will play a pivotal role in driving sales and expanding our market reach. Reporting to the Sales & BD Director, this role demands a target-driven personality with a strong understanding of the logistics and supply chain industries. The successful candidate will be responsible for identifying and securing new business opportunities, effectively managing the sales pipeline, and positioning our innovative solutions to meet customer needs.

Qualifications:

Experience: Proven success in selling enterprise-level, complex software or services, ideally within the logistics or consulting industries.
Sales Acumen: Demonstrated track record of meeting or exceeding sales quotas.
Industry Knowledge: Deep understanding of the logistics industry’s pain points and cost-drivers.
Skills: Outstanding presentation, facilitation, communication, and negotiation skills.
Customer Focus: Excellent listening skills to understand customer needs and tailor pitches accordingly.
Driven: A target-driven personality eager to explore new business opportunities.
Communication: Strong communication skills, with a willingness to go the extra mile to close deals.

Key Responsibilities:

New Business Development: Proactively pursue and secure new business opportunities to meet defined sales targets.
Lead Generation & Pipeline Management: Collaborate with marketing to generate leads and manage the sales pipeline.
Consultative Selling: Position and sell the full value of our products and services through a consultative engagement model.
Market Research: Analyze market data, social media, and other sources to build and present a compelling value proposition to prospects.
Client Presentations: Conduct insightful prospect presentations, demonstrating how our solutions address their business challenges.
Product Demonstrations: Provide high-level product demonstrations and work closely with Presales Consultants for detailed demonstrations.
Proposal Development: Create concise and compelling proposals and responses to RFPs/RFQs.
Competitive Positioning: Understand and effectively position our solutions against competitors to meet customer needs.
Sales Tracking & CRM Management: Manage sales opportunities, track progress in CRM, and provide necessary updates.
Negotiations: Effectively negotiate with prospects and customers, balancing deal acceleration and partnership models.
Contract Management: Follow established sales processes to draft, approve, and negotiate contracts.
Post-Sales Handoff: Ensure smooth transitions from sales to delivery and finance through established handoff procedures.

As a Supply Chain COE Head, the Head will lead the Digital Supply Chain topics within Group Digital. The role works closely with the other stakeholders within Group Digital, Group Supply Chain as well as the Formats and Banners to drive design and execution of digital supply chain capabilities and performance.

The role will be responsible for owning the key customer and digital supply chain metrics of (a) Net Promoter Score NPS (b) Perfect Order Rates and (c) Digital supply chain per order unit economics. The role works together with the relevant stakeholders to define the current baseline and desired target for future years.

Key responsibilities:

• Enhance the digital supply chain operations, owning key performance metrics across the group, including but not limited to (a) Net Promoter Score NPS, (b)Perfect Order Rates and (c) Digital supply chain per order unit economics
• Managing project delivery of new digital supply chain capabilities
• Leading the project team and managing internal and external resources.
• Continuously seeking opportunities to improve systems and procedures to maximise team efficiencies.
• Lead the Optimization of design and process efficiency of product movement and storage systems enhancing productivity by improving operations, minimizing costs and managing staff.
• Fulfill service location operational objectives by re-engineering processes to achieve optimum throughput as desired by the format/banner
• Oversee the formulation of Standard Operating Procedures and Policies capturing the most efficient and optimized methods and means in all aspects of work including Safety and Health measures
• Enhance the Manpower Productivity optimisation by conducting time motion studies supported by practical measurements from initial operations

Requirements:

• Education: A bachelor's or master's degree in business administration, marketing, or a related field is typically required. Proven experience in digital strategy development, e-commerce, and retail operations is essential. Previous experience in a leadership and management role within the retail or digital commerce industry is highly desirable.
• Supply Chain experience: Supply Chain leader with proven industry experience in logistics within the digital commerce function/industry. Thorough understanding of supply chain topics impacting customer lead time and supply chain experiences.
• Retail Industry Expertise: In-depth knowledge of the retail / FMCG industry, including consumer behaviour, market trends, and competitive landscape. Familiarity with the challenges and opportunities of the retail sector in the digital age. Prior experience doing offline store supply chain digitalisation will be a significant plus
• Digital Skills: Strong understanding of digital technologies, e-commerce platforms, and omnichannel retailing. Familiarity with data analytics, customer relationship management (CRM) systems, and digital marketing tools.
• Business Acumen: Excellent business acumen with the ability to understand the retail group's goals, strategies and financial metrics. Strong analytical and problem-solving skills to identify opportunities and drive business growth. Attention to detail and strong problem-solving skills.
• Stakeholder Management: Exceptional interpersonal and communication skills to build relationships with stakeholders at all levels of the organization. Ability to influence and collaborate with cross-functional teams to achieve digital transformation objectives.
• Leadership and Change Management: Proven leadership skills with the ability to lead and inspire teams through digital transformation initiatives. Change management expertise to facilitate organizational change and ensure successful adoption of digital strategies.
• Travel: Travel (>25%) is expected to support the Group’s projects across our DFI footprint
• Language: Proficiency in English. Ideal to have additional language skills relevant to our operating markets (Chinese, Cantonese, Bahasa Melayu, Bahasa Indonesia, Vietnamese if possible)

Independent Luxury Jeweller, and B Corp Certified label B.P. de Silva, founded in 1872 along High Street Singapore, has been featured in various projects and media titles globally including prestigious titles such as VOGUE, Harper’s Bazaar and Robb Report. Beyond its discerning network of clientele, celebrities have worn the brand’s high and fine jewellery creations at red carpet galas, most recently at the 2024 Golden Globes.

Now in its 5th Generation, the brand aims to expand its international efforts, and in doing so, B.P. de Silva is establishing a team of seasoned, passionate, and creative marketers with a penchant for building a meaningful and powerful global brand for this generation, and beyond.

KEY RESPONSIBILITIES

• To manage brand’s local, and international SEO and SEM efforts.
• Conducting market and consumer research and being abreast of emerging digital trends, tools and platforms and implement accordingly.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockist on a monthly basis
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance based on the planned marketing calendar
• Maintaining and regularly updating website and other digital company presence, and to improve overall client web UX.
• Inventory management and evaluating sales performance online and in retail locations.
• Implementing and improving e-commerce SOP and to recommend a improvement project on a quarterly basis
• Coordinating with relevant parties and agencies to ensure consistency in marketing strategies across all channels.
• Marketing team support and ad-hoc support to the relevant teams, including but not limited to events support, client relationship management, and retail operations.
• Global luxury e-commerce operations.
• Budget planning and review
• Evaluating and improving ROAS
• Measure, assess, implement and optimise digital performance Metrics
• To lead and collaborate with the company’s digital agencies.
• Periodic visit to the Flagship to understand business marketing needs

Role requirements

• A degree in Marketing, Business Management, or equivalent.
• Strong understanding of Shopify and proven expertise in e-commerce.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, NetInsight, WebTrends etc.
• Proven expertise in B2C social media, email campaigns and SEO/SEM. (Mailchimp preferred)
• Excellent communication and interpersonal skills.
• An eye for luxury branding, and a keen understanding of its nuances.
• Initiative and resilience.
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment.
• The drive to work well with a team, and/or on their own.
• The willingness to learn.
• At least 2 years of work experience in a relevant field.
• Basic knowledge of Adobe Photoshop and/or Adobe Illustrator.
• Proficiency in Google Suite and Microsoft office
• Any other ad-hoc duties as assigned by the Manager or Management
• Candidates with an advantage:

- Experience in digital marketing agency.

- Prior experience in luxury.

- Excellent verbal and written communication skills in Mandarin deal with Mandarin speaking customers.

- Experience and interest in video production and/or video editing tools such as iMovie, Premiere Pro etc.

Please email us your cover letter with a copy of your resume, and any relevant portfolio.

Only shortlisted candidates will be notified.

About Us

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

The Role

The HR Director at Tsao Foundation will be responsible for overseeing the development and execution of all human resource functions. This position requires strong leadership in managing recruitment, employee relations, benefits, compensation, training, compliance, and organizational development. The HR Director will work closely with senior leadership to align HR strategies with the goals of the organization while ensuring compliance with relevant laws and regulations related the foundation mission and vision.

Key Responsibilities:

1. Strategic HR Planning & Leadership:

• Develop and implement HR strategies that align with the overall mission and goals.
• Advise senior leadership on HR-related issues, trends, and challenges.
• Foster an inclusive work place culture that promotes employee engagement, performance and retention.

2. Recruitment & Staffing:

• Oversee the recruitment and hiring process, ensuring that the organization attracts and retains highly qualified talent for social service roles.
• Provide guidance on job descriptions and salary proposal and hiring decisions

3. Employee Relations & Conflict Resolution:

• Act as a point of contact for employee concerns, handling grievances, disputes, and performance issues in a fair and timely manner.
• Provide guidance to managers on best practices in employee relations and conflict resolution.
• Ensure a work environment that adheres to best practices in diversity, equity, and inclusion.

4. Training & Development:

• Provide guidance on employee training and professional development programs tailored to the social service environment.
• Support career development initiatives and succession planning for key positions.

5. Compensation & Benefits:

• Oversee compensation and benefits programs to ensure they are competitive, equitable, and aligned with the organization’s budget.
• Provide guidance on salary structures, pay raises, and bonuses.

6. Compliance & Legal Affairs:

• Ensure compliance with all relevant local, state, and federal labor laws, as well as industry-specific regulations.
• Maintain up-to-date knowledge of changes in labor laws and best practices related to social service work.

7. Performance Management:

• Develop and oversee performance management systems.
• Work with managers to address underperformance employees.

8. Organizational Development:

• Lead initiatives that foster a high-performance culture, including team-building activities and organizational health assessments.
• Develop change management strategies to navigate organizational change effectively.
• Support strategic initiatives such as restructuring, expansion, or reorganization as needed.

9. Diversity, Equity, and Inclusion:

• Promote diversity, equity, and inclusion across all organizational practices, including recruitment, hiring, and professional development.
• Ensure policies and practices promote an equitable and respectful work environment for all employees.

Qualifications:

1. Education & Experience:

• Bachelor’s degree in Human Resources, Business Administration, Social Work, or a related field (Master’s degree preferred).
• Minimum 7 years of experience in human resources managerial position, with at least 3 years in a lead role, preferably within the social services or non-profit sector.
• Knowledge of social service regulations and understanding of the unique challenges faced by social service organizations.

2. Skills & Abilities:

• Strong knowledge of labor laws and HR best practices, particularly in the social service and non-profit sectors.
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to develop and implement HR policies and procedures.

We sincerely regret that only shortlisted candidates will be notified.

You will be a key member to provide leadership, strategic direction and managerial oversight of Finance’s work plans to meet the Hospital’s vision and mission. You will plan and establish fee adjustment policies and procedures and ensure the Hospital’s compliance within the overall cluster framework. You should position as a strategic partner and digital enabler to the SGH leadership by proactively driving diverse digital and automation agenda within the unit. You will be responsible for timely and accurate preparation of regulatory and management reports of clinical costing activities.

Education, Training and Experience

• Degree in Accountancy or recognized professional qualification in accountancy
• Demonstrated leadership with ability to work in a dynamic, complex and fast-faced environment and manage changing priorities
• Strategic thinker with ability to influence and deliver to multi-stakeholders
• Possess depth in knowledge and understanding of digital and automation technology
• At least 14 years of relevant work experience in healthcare financing in a hospital setting and of which 10 years are in a managerial capacity

Fresh Graudates from Polytechnic/ORD within 3 years only.

Job will require the participation of Start-up Talent Factory by Ngee Ann Polytechnic.

For more info, please read up here - https://www.cet.np.edu.sg/courses/work-study-post-diploma-certificate-in-entrepreneurship/

We are looking for individuals who are interested in the fundamentals of producing. You will be working closely with a producer and assist her in the nitty gritty of a project. You will be involved in the pre production stage where you get to conceptualise and storyboard a project as well as during the production stage as a Production Assistant.

Responsibilities and Duties:

• Assist in conceptualizing during the pre production stage
• Writing scripts, and developing storyboard.
• Pitching on projects
• Directing video content

Requirements:

• · Candidates that have a strong interest in the media/ film industry
• · Strong technical equipment fundamentals
• . Attentive to detail, hardworking and willing to learn
• · Self-motivated and possess the ability to work independently as well as cohesively in a team environment
• · Ability to work in a fast-paced working environment

Along with being reliable and driven, the ideal Assistant Producer will have the following:

• Strong interpersonal and communication skills
• Detail-oriented individual
• Problem-solving abilities
• Ability to effectively manage time and handle multiple projects simultaneously

As the Asia-Pacific Regional Business Director , you will be responsible for performing the following tasks to the highest standards:

• Create, maintain, and expand sales revenue in the region through successful leadership, organizational planning, and customer management. With the goal of maintaining and expanding sales revenue, act as a regional interface to coordinate all headquarters' resources, including product, operations, after-sales, and other departments.
• Provide strategic advice on the 4Ps (Product, Price, Place, Promotion) to subsidiaries. Participate in and chair forecast teleconferences, promotional plans, customer account management, weekly team meetings, and regular company-wide meetings.
• Establish good relationships with customers through continuous contact; manage designated customer relationships, maintain and develop business.
• Maintain good communication with GTM/Marketing/Finance/Operations departments to ensure smooth product launch.
• Organize the formulation of the development strategy for the Operations Department and make adjustment according to changes in the internal and external environment.
• Keep an eye on the product dynamics on foreign trade B2C platforms, be familiar with hot-selling products on overseas e-commerce platforms such as Amazon and Ebay, analyze the prospects of products, and be responsible for developing hot-selling products that have a rich variety, sufficient quantity, cost-effective advantages in the market and highly meet market demands.
• Guide, train and supervise the improvement of the professional quality of staff, establish an efficient organizational system, work system and employee team for the company; be fully responsible for team building and management, as well as the assessment, motivation and training of the team.

What are we looking for?

• Bachelor's degree or above, with good professional ethics, excellent conduct and high comprehensive quality.
• Have more than 5 years of company management experience.
• Have strong market development and sales skills.
• Strong communication, team building and leadership skills, capable of working across functions and at all management levels, having a good track record of previous sales performance
• Able to handle demanding schedules and situations.
• Experience in working in a multicultural or international environment.
• Demonstrate the highest standards of ethical behavior and absolute discretion regarding sensitive information.
• Able to manage and coordinate domestic and international travel schedules according to business needs.

Roles & Responsibilties:

• Managing all resources of the assigned country sales and commercial department.

• Responsible for taking control of the entire department’s actions like setting goals and targets, developing strategies, assessing the performance of the sales team, and aligning sales goals with the company’s profitability goals.

• Design, strategize, and implement comprehensive sales & trade marketing plans to grow company’s brands in collaboration with key stakeholders both internal and external.

• Develop, implement, and assess the department’s effectiveness, identify errors, and make suitable changes in strategies to reach the targets and goals further, leading to overall profitability, sales, revenue generation, and business targets.
• Align the sales organization’s objectives with firm business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting.

• Lead in partnership with various Sales & Marketing sections in HQ to drive the team and deliver high performance.

• Meet assigned targets for profitable sales volume, market share, and other key financial performance objectives.

• Through active, productive partnerships with Human Resources and Learning and Development functions, incumbent establishes learning and development objectives essential to the sales organization’s success, oversees the effective delivery of training and development programs, actively assesses the value of training and development investments, and monitors learning and development outcomes to ensure high ROI.

• Establishes and governs the sales organizations performance management system. This includes establishing guiding sales organizational principles for managing performance, establishing, and prioritizing critical performance measures for all sales jobs.

• Overseeing across all sales channels, markets, and personnel; and ensuring all key sales and sales management associates are held accountable for assigned results.

• Analyse business tactics, sales strategies, performance analysis of the sales teams, competitor analysis, and market research.

• Responsible for setting sales targets, determining sales initiatives’ effectiveness, and understanding the need for change. Setting analytical functions to monitor and forecast sales performance. Present analysis reports, presentations, and recommended strategy based on those analysis to the stakeholders. Represent the business communication between the departments and the stakeholders.

• Other ad-hoc tasks / projects as assigned by Chief Executive Officer / his assign representatives (Senior Management)

Requirements:

• A Master/Bachelors’ Degree in Sales / Marketing, Business Administration, or any other related field

• Minimum of 10 years of working experience in a commercial function, at similar/higher capacity preferably to have successfully led a team in developing and curating sales & trade marketing strategies on a regional level at similar capacity of Head of Sales / Head of Commercial / Sales Director / Commercial Director / Head of Trade Marketing & Distribution / Country Manager etc. within the industry.

• Must have industry (tobacco) working experience in well-known tobacco established companies.

• The candidate will also have proven and successful relationship building skills, having an ability to leverage partnerships across the business as well as externally.

• Strong ability to making data-driven decisions and comfortable in working with ROI and metric-driven models.

• Possess superior communication skills and confidence in communicating to stakeholders from differing background.

• Proficient in Ms Word, PowerPoint, and Ms Excel for presentations and reports.

• Exceptional problem-solving skills with strong entrepreneurial spirit. Creative and strategic thinker and yet detail-oriented in execution of plans.

• Able to prioritize and complete multiple projects in a timely manner, be self-motivated and proactive, and display composure and calmness under stress and uncertainty while inspiring the same in others.
• Possess exceptional leadership skills, being able to move and inspire a cross-functional group, leading it into a unified direction and with a common vision.

The Facility Management Director will oversee the comprehensive management and maintenance of retail fuel stations. This role involves ensuring the efficient operation, safety, and compliance of all facilities within the programme. The ideal candidate will have extensive experience in facility management, particularly within the retail fuel industry, and possess strong leadership and strategic planning skills.

Key Responsibilities:

• Strategic Planning: Develop and implement facility management strategies to ensure the optimal operation of all retail fuel stations.
• Budget Management: Prepare and manage the annual budget for facility operations, maintenance, and capital improvements.
• Maintenance Oversight: Oversee routine and preventive maintenance of all building systems, including HVAC, electrical, plumbing, and safety systems.
• Compliance and Safety: Ensure all facilities comply with relevant laws, regulations, and safety standards. Conduct regular inspections and audits.
• Vendor Management: Manage relationships with contractors and service providers. Negotiate contracts and ensure quality service delivery.
• Project Management: Lead and coordinate renovation, refurbishment, and new construction projects. Ensure projects are completed on time, within budget, and to the required standards.
• Risk Management: Identify potential risks and develop mitigation strategies. Ensure emergency preparedness and response plans are in place.
• Team Leadership: Recruit, train, and manage a team of facility management professionals. Foster a culture of continuous improvement and professional development.
• Sustainability Initiatives: Implement and promote sustainable practices to reduce environmental impact and operational costs.
• Reporting: Prepare and present regular reports on facility conditions, operational efficiency, and financial performance to senior management.

Personality Traits:

• Proactive: Anticipates issues and addresses them before they become major problems. Takes initiative in improving processes and systems.
• Strategic Thinker: Able to develop long-term plans and strategies to enhance facility operations and efficiency.
• Ethical: Demonstrates integrity and ethical behavior in all decisions and actions.
• Reliable: Consistently dependable in managing tasks and responsibilities. Builds trust with team members and stakeholders.
• Accountable: Takes responsibility for actions and outcomes. Ensures transparency and accountability in all operations.
• Excellent Communicator: Effectively communicates with clients, vendors, and team members. Able to convey complex information clearly and concisely.
• Adaptable: Flexible and able to adjust to changing circumstances and priorities. Embraces new challenges and opportunities.
• Leadership: Inspires and motivates the team. Provides clear direction and support to achieve organizational goals.

Qualifications:

• Bachelor's degree in Facility Management, Engineering, Business Administration, or a related field. A Master's degree is preferred.
• Minimum of 10 years of experience in facility management, with at least 5 years in a leadership role within the retail fuel industry.
• Strong knowledge of building and fuel systems, maintenance practices, and safety regulations.
• Excellent project management skills, with a proven track record of managing large-scale programmes.
• Strong financial acumen and experience in budget management.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Professional certifications such as Certified Facility Manager (CFM) or equivalent are highly desirable.

Working Conditions:

• This role may require travel to various retail fuel station locations.
• Ability to work flexible hours, including evenings and weekends, as needed.

Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme.

Key Responsibilities:

1. Content & Product development and App Releases

· Coordinate and liaise with stakeholders for content development.

· Summarise changes in App versions and inform relevant stakeholders

· Seek approval for the latest app release versions

· Provide secretariat support for meeting preparatory work to schedule meetings & discussions per month (including booking venues, sending confirmation emails, preparing meeting agenda, drafting slides, logistic set up for video conference calls and etc)

2. Conduct checks for accuracy for programme’s reports (operational & financial, etc) on a regular cadence

· Monitor and extract programme operation data (e.g. programme performance, engagement, rewards, etc) from various dashboard platforms for reporting to management on a monthly basis

· Conduct checks to ensure accuracy of reports on a weekly and monthly basis

· Update financial reconciliation report monthly.

· Assist team to investigate and follow up on incident reporting.

· Provide support to consolidate documentations for annual audit checks & progress.

3. Liaise with customer support team and vendors to

· Track customer feedback trends through customer satisfaction surveys

· Prepare drafts and seek alignment and clearance from management for escalated or complex queries

· Consolidate and ensure that any updates to the digital programme (E.g. bug fixes, new features and releases)

· Develop/ Enhance workflows and processes to enhance customer experience and tighten governance

· Monitor programme known issues and aging cases.

Requirements:

· Diploma qualifications or above with 1 to 2 years of relevant work experience, preferably in project management or digital solutions.

· Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.

· Meticulous with good attention to detail

· Comfortable consolidating numbers or documents across various sources

Working Place

Outram

Working Time

Monday to Friday: 8.30am to 6.00pm

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team, supporting the Hospital Planning Committee to ensure that the execution, budget and quality of the developments align with the project requirements. This includes making recommendations and implementing facilities development systems to meet the vision and mission of the Campus. Additionally, you will support the Head of Department in establishing the Facilities Development department, developing Standard Operating Procedures (SOPs) and house rules.

Job requirements

• Recognised degree in Architectural, Engineering or related fields
• Minimum 12 years of related work experience with supervisory experience
• Knowledge and skills in design thinking, change management, project management, process and technology adoption methodologies
• Familiarity with hospital operations
• Excellent communication and interpersonal skills with the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work under pressure, adapt to change and manage challenges
• Proficiency in AutoCAD, Revit, BIM, Photoshop and presentation software

Job Purpose:

The Deputy Director, Healthcare Redesign Department, is responsible for driving the implementation and adoption of technology-enabled care transformation within Alexandra Hospital. Reporting to the Clinical Director, the Deputy Director will work closely to provide intellectual and organizational leadership and to build the capabilities to execute the department’s strategic goals.

Key Responsibilities:

1. Leadership and Strategy:Provide leadership in the development and execution of strategic initiatives aimed at transforming healthcare delivery through innovative technology.
   Collaborate with the Clinical Director and other stakeholders to align departmental goals with the broader objectives of Alexandra Hospital.
   Oversee the translation of clinical research and innovation into practice and policy, focusing on pragmatic and effectiveness-implementation hybrid trials.
   
2. Stakeholder Engagement:Engage with a diverse range of internal and external stakeholders to build capacity within the health system for the effective implementation of technology-enabled care models.
   Facilitate collaboration across various departments and with external partners to ensure the successful adoption of new care models.
   
3. Project Management:Lead the planning, execution, and evaluation of projects related to healthcare redesign, ensuring that they are completed on time and within budget.
   Manage cross-functional teams, ensuring clear communication and coordination across all project phases.
   Develop and implement methods for monitoring and evaluating the effectiveness of care transformation initiatives.
   
4. Data and Knowledge Management:Strategize the use of clinical and administrative data to generate real-world evidence that informs practice, policy, and research.
   Lead efforts in knowledge translation, ensuring that data-derived insights are effectively communicated to inform clinical decision-making and policy development.
   Oversee the development of clinical guidelines and evidence synthesis to support healthcare transformation initiatives.
   
5. Education and Capacity Building:Establish and manage programs for education and capacity-building within the hospital, ensuring that staff are equipped to engage with and implement new technologies.
   Provide mentorship and guidance to team members, fostering a culture of continuous learning and innovation.
   

Qualifications:

• Advanced degree (Master's or Ph.D.) in Healthcare Management, Public Health, Health Services Research, or a related field.
• Over 15 years of experience in healthcare administration, research, or a related field, with a focus on healthcare system performance and innovation.
• Proven track record in leading cross-functional teams and managing large-scale healthcare projects.
• Experience in health system performance strategy, particularly in the context of translating research into practice.
• Strong communication skills and the ability to engage with stakeholders at all levels.

Skills:

• Strategic thinking and leadership
• Project management and organizational skills
• Strong analytical and data interpretation skills
• Knowledge translation and evidence synthesis
• Stakeholder engagement and collaboration

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.