Total 636 digital art director job vacancies in D06 Beach Road, High Street

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

Working at the Gallery enhances and cultivates your love for the arts, andoffers you a chance to be part ofthe Gallery'svision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Reporting to Senior Director (Museum Planning & Audience Engagement), the Deputy Director (Museum Planning & Research) will play a key role in the review, development and coordination of the Gallerys strategies and plans, supporting senior management to drive strategic transformation and performance optimisation across the Gallery, with adherence to governance standards, to bring the Gallerys standing to the next level, and to ensure alignment between key initiatives, desired outcomes and the Gallerys vision.

The ideal candidate will possess a strong analytical mindset, strategic thinking, and the ability to collaborate effectively with diverse teams and stakeholders.

Roles & Responsibilities

Strategic & Corporate Planning:

• Develop and coordinate the Gallerys strategic planning process and reviews with management and Board, updating strategic plans in response to evolving organisational needs and external factors
• Monitor industry trends and competitive landscapes to inform strategic decision-making.
• Work with Gallerys Research team to support informed decision-making and strategy formulation through market research and analysis, to identify trends, opportunities, and risks that may impact the organisations strategic direction.
• Translate and communicate the Gallerys strategy across functions and business units, aligning processes, resource-planning and department goals with overall strategy, and driving organisational change and synergies
• Collaborate closely with the Visual Arts Cluster leadership and engage other key stakeholders (internal and external) to gather input on planning initiatives and align the Gallerys strategies and action plans within the broader context of the arts and culture ecosystem.

Enterprise Risk Management:

• Coordinate a periodic comprehensive review of the Gallerys enterprise risk management framework and regular risk assessments to identify potential threats and opportunities that may impact the achievement of strategic objectives and report risk movements
• Effectively communicate risk considerations to key stakeholders, ensuring a shared understanding of potential impacts on strategic outcomes.
• Collaborate with senior management and department heads to develop and implement risk mitigation strategies and action plans aligned with strategic goals
• Integrate risk management considerations into the formulation and implementation of the strategic planning process, ensuring that organisational objectives are aligned with a comprehensive understanding of potential and inter-related risks
• Continuously monitor progress and make necessary adjustments to corporate plans to attain organisational success

Corporate Governance & Board Secretariat Oversight:

• Maintain transparency, accountability, and ethical practices of the organisation's activities with high governance and regulatory standards
• Centralise corporate governance functions across the Gallery to deliver high standards and consistent practices in secretariat functions, ensuring effective communication between the Board and executive leadership
• Collaborate with the Board to assess its effectiveness and implement strategies to enhance the efficiency of board meetings, decision-making processes and overall governance structure
• Proactively monitor and stay informed about industry trends and governance advancements within the non-profit sector
• Evaluate the applicability of new governance practices and technologies to enhance the effectiveness of board functions

Social Impact, Performance Tracking and Management:

• Collaborate with key stakeholders to define and enhance the Gallerys social impact strategy, driving the integration of social impact considerations into strategic planning processes.
• Collaborate closely with the in-house research team to align social impact metrics with the organisation's strategic objectives and mission.
• Establish and oversee systems for tracking the Gallerys overall performance against key performance and social impact indicators, and collaborate with internal teams to deliver C-Suite dashboard analysis to drive data-driven decision-making
• Prepare performance and risk management reporting to management and board, analysing performance data to identify trends, opportunities, and areas for improvement for impact and organisational effectiveness
• Develop and support the implementation of knowledge management systems that capture insights and facilitate learning initiatives to disseminate best practices and enhance the organisation's impact over time.

Strategic Legal Oversight:

• Collaborate with in-house Legal counsel to provide legal guidance and support to all departments within the Gallery, and to ensure legal compliance in all organisational activities.
• Maintain open lines of communication with Legal team to stay informed about ongoing legal matters, regulatory changes, and potential risks.
• Stay abreast of legal developments relevant to the organisation's operations.
• Work closely with internal stakeholders to ensure legal considerations are integrated into strategic planning and decision making to safeguard the organisations mission and reputation
• Advocate for ethical conduct with the organization, ensuring that legal and ethical standards are upheld in all activities

• Degree in Museum Studies, Arts Administration or a related field.
• Minimum of 10 years of relevant work experience
• Experience in arts and cultural administration, including proficiency in cultural and public policy matters, with demonstrated expertise in strategic and corporate planning.
• Prior experience working within a non-profit organisation is highly desirable.
• A nuanced understanding of the arts ecosystem, particularly within the context of Singapore and international cultural landscapes, is preferred.
• Excellent people management skills with a demonstrated ability to lead and inspire teams. Strong communication and interpersonal skills, fostering collaboration and effective communication within and beyond the organisation.
• Display a strong commitment to the continuous professional development of staff members. A track record of fostering a culture of learning and growth within the organisation.
• Proficient in strategic thinking and adept at translating abstract concepts into actionable plans, with a proven track record of contributing to the development and execution of strategic initiatives that align with organisational goals.
• Sound understanding of legal and governance principles pertinent to non-profit organisations, and familiar with regulations and compliance requirements specific to charities.

If you are a dynamic and forward-thinking professional with a passion for strategic planning and corporate governance, and a commitment to contributing to the evolving role of museum development within the arts and cultural ecosystem, we invite you to apply for the Deputy Director (Museum Planning & Research) position. Join us in shaping the future success of National Gallery Singapore and contributing to our mission.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Responsibilities

Our Digital Solutions team has an opportunity for experienced Software Developers to grow their career in a global organisation. As part of this role you will design, develop and maintain a variety of software applications for a range of clients. You will work with a diverse range of groups across the engineering, design and construction industry, enabling you to build your career.

Your passion for driving innovation and bringing your ideas to fruition to support business growth will be the keys to your success in this role.

• Partner with internal clients to support their business processes through the development of software tools, particularly to solve Civil/Building engineering problems
• Ensure the developed applications perform efficiently and are easily maintained
• Perform system analysis and design under the guidance of seniors
• Prepare system manuals and related documentations
• Provide end-user technical support on programming related activities
• Website development and contents management

Qualifications and Experience required

• Degree in Engineering with strong interest in software development; or Degree in Computer Science, Math, Physics or other non-Engineering fields with strong interest in writing programs to solve engineering / built environment problems
• Proven knowledge and 1-3 years of relevant working experience in software development, deployment and database programming
• Hands-on experience in one or more of the following areas: C#, VB.NET or Python, Web front-end development using JavaScript, Vue.js, Angular or React, Fluent in applying SQL statement with MS SQL Server, MySQL, Access or NoSQL
• Additional experience in Power Automate, Power Query, Power BI is a strong advantage
• Additional experience in Engineering or CAD/BIM related software is a strong advantage
• Additional experience in mobile apps development under iOS or Android is an advantage
• Additional experience in developing VR/AR application with using Unity 3D (or equivalent) is an advantage
• Good team player, proactive, strong self-motivation and willing to learn
• Sense of ownership and pride in your performance

Melody Strings is an established string music academy in Singapore since 2014. We provide Violin, Viola and Cello lessons for children 4-17 years old.

We are hiring a full-time Violin Teacher to join our team of passionate music educators. Candidates should possess a professional music training background, a strong passion for teaching young learners, and excellent communication skills.

Job Description:

• Conduct individual and group lessons, tailored to the specific needs and skill levels of students.
• Teach G1 to G5 music theory and aural.
• Develop and customize lesson plans and curriculum to meet the learning objectives and musical goals of each student.
• Prepare students for the ABRSM examination, recital, concert, music festivals, and competitions.
• Able to master the instruments knowledge and promote the string instruments to parents.
• Other ad-hoc duties might be required as operational needs.

Requirements:

• Minimum Bachelor's degree in Music performance
• At least 3 years of experience teaching Violin to students and all skill levels
• Knowledge of music theory, repertoire, and performance techniques
• Excellent communication and interpersonal skills
• Passion for teaching and inspiring students to reach their full potential

Benefits:

• The starting salary is SGD$4300 per month, accompanied by a flexible bonus structure that has no maximum limit.
• Opportunities for career advancement and development including two weeks of teachers training and teachers conference.
• Fringe benefits include medical benefits, paid music exploration trips and etc.

soles & Responsibilities

Assistant Director

Responsibilities:

Selected candidate will be part of the PA Legal Division. Selected candidate will provide legal advice and support to PA, its Divisions and Grassroots Organisations (GROs) in all aspects of its functions and duties including:

(a) Working with senior management to develop and implement policies and actions;

(b) Drafting of regulatory instruments such as legislations and subsidiary legislations under the purview of PA;

(c) Providing legal advice and interpretation with respect to various legislations administered by PA, as well as all other laws of Singapore as required by PA in the discharge of its duties and functions;

(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;

(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;

(f) Developing and setting in place internal legal processes and guidance for the various PA Divisions and GROs, including setting up a repository of legal advice rendered to PA;

(g) Advising and managing potentially contentious matters;

(h) Undertaking such other tasks/projects as may be assigned from time to time.

Requirements:

(1) At least 4 years post-qualification experience.

(2) Versatile and self-motivated with strong analytical skills.

(3) Able and willing to multi-task and work well under pressure handling a wide range of legal work.

(4) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.

(5) Team player who is also able to work independently with minimal supervision.

• Singapore based opportunity
• Broad coverage role looking after Bank, Central Bank and SSA customers across South / Southeast Asia
• Inclusive and diverse work environment
• Relentlessly focused on the customer, you bring a demonstrable track record of originating banking and capital markets products and services

See yourself in our team:

Sitting in IB&M’s Institutional Banking Coverage business, the Institutional Client Coverage covers Banks, Government and Education client relationships through the provisioning of advice, structuring and execution of product solutions tailored to the needs of our client groups.

This is an exciting opportunity to join the Institutional Client Coverage, Banks Team, based in Singapore.

Your Impact and Contribution

This position has responsibility for ongoing relationship development with banks based in South / Southeast Asia, with due reporting lines. The role reports to local management and Executive Director, Institutional Client Coverage, based in Beijing who is responsible for regional business development in Asia.

As an Associate Director / Director, the role includes revenue generation targets which you will meet by understanding our customers’ aspirations and how that intersects with the company’s offering, in particular across Payments; FX; debt capital markets; fixed income investments; securities trading; trade finance; commodities; carbon as well as our technology and service proposition.

You will work closely with your colleagues in Singapore as well as across Beijing, Hong Kong, New York, London, Amsterdam, Australia and New Zealand to provide proactive client support as well as feedback to ensure tomorrow’s solutions are being developed today. We are product agnostic with a strong growth agenda and are looking for passionate, customer-obsessed bankers with a high appetite for industry content development and thought leadership.

We are interested in hearing from you:

This hands-on role requires a highly motivated self-starter with proven experience working with Bank customers. As such, we require a highly skilled candidate with:

• Tertiary qualifications in a business related discipline
• Institutional Banking and/or Markets product sales experience
• Strong interpersonal, negotiation and collaborative skills
• Curiosity and desire to drive change and deliver improvement across the business
• An understanding of risk management, financial crime and credit

This opportunity will give you exposure to both clients and a wide range of stakeholders at all levels of the business whilst being part of a team that is focused, smart, hardworking and passionate about our shared vision to create the very best experience for our customers.

As the successful applicant you'll be rewarded with a structured career path within the Institutional Banking and Markets business that offers a competitive market salary, annual performance incentives, and a flexible working environment.

Responsibilities:

• Conduct research on brand awareness and associations.
• Conduct research, evaluate and organise data on industry trends and target audiences.
• Plan and strategise branding and marketing plans to enhance brand reputation and increase brand awareness. Includes ideation and creation of marketing initiatives across various digital platforms.
• Execute a comprehensive marketing campaign across various channels (e.g. website, blogs, emails and social media) to meet project goals. Includes distribution of communication materials to various media outlets, partners and digital platforms.
• Monitor and analyse campaigns’ objectives throughout marketing implementation. Evaluate key metrics and provide data-driven feedback on their performance.
• Plan and execute collaboration with partners and influencers
• Write original copy and edit content for corporate marketing and communications materials for use on marketing platforms.
• CRM Management
• Maintain the organisation and client social media platforms and digital marketing channels to align with branding strategies.
• Prepare and maintain accurate advertising and marketing expense reports to measure ROI and KPI

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent.
• At least 1 year of relevant marketing experience with experience in developing and implementing digital marketing strategies.
• Good knowledge in online marketing tools and best practices.
• Deep interest in marketing and consumer marketing.
• Excellent copy-writing and creative content writing skills.
• Critical thinker, problem-solving skills and proactive learner.
• Strong analytical and communication skills.
• Able to work in a fast-paced environment and handle pressure well.

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• Required language(s): English, Chinese, Dialects (for locals)
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forOffice of Industry Engagement (OIE).
• Identify and profile SMUs core competitive strengths and key value propositions to industry through close working relationships with all internal stakeholders.
• Oversee the set up and management of industry engagement platform(s) to facilitate and coordinate external partnerships with the University.
• Lead the establishment of a university-wide key account and database management system through thorough review of the Universitys current account management practices while ensuring the requirements and needs of the Office are met.
• Conduct, in collaboration with the Business Development team, industry foresighting and competitive landscape analyses to establish industry strategic priorities to recommend markets and sectors of interest to pursue.
• Formulate business and engagement strategies, to deliver innovative and creative partnership frameworks that broaden and deepen relationships and build strategic alliances that supports the goals of the University.
• Establish an industry engagement governance framework to support the Universitys engagements, including but not limited to negotiation guidelines, cost-benefit analyses, engagement checklists, etc.
• Lead the coordination and enhancement of partnership related processes, such as working with internal administrators such as legal, research and tech transfer office to review and manage partnership and tech commercialization processes.
• Plan and organise regular internal stakeholders updates to keep them abreast on the Universitys industry engagement priorities and developments.
• Oversee the reporting of OIEs annual budget and forecast review of OIE operations for OIE Director.
• Manage reporting to the Universitys senior management on Industry engagement activities for OIE Director. Management report will include updates, analysis, recommendations, project expectations, roadmaps, key deliverables, and quantifiable goals.
• Represent OIE, together or in lieu of the Director in high-level meetings, events, and official engagements.

• At least a Bachelors degree; postgraduate degree would be an advantage.
• At least 15 years of relevant work experience required.
• Prior experience in economic agencies or public sector would be an advantage.
• Seasoned in business management, strategy, and governance.
• Leadership experience in leading and managing new offices, initiatives, or policies.
• Excellent interpersonal skills with ability to network at all levels, across cultures and backgrounds.
• Strong knowledge and experience in the higher education industry sector
• A proven track record in strategic planning
• A strong understanding of national, regional, and global business growth trends and opportunities
• Familiarity with other dimensions of industrial partnerships including intellectual property and technology transfer, government grants, grant and contract management, and philanthropic development.
• Outstanding written and communication skills, and a clear thinker and presenter
• Possess creative problem-solving, multi-tasking and analytical abilities.
• Resourceful, independent worker and a team player, with strong collaborative and influencing skills that enables collaboration with a wide range of partners.

#LI-JN1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Team Leadership and Development
  • Lead and develop the new full time LKYGBPC (Lee Kuan Yew Global Business Plan Competition) team to achieve excellence in their roles.
  • Oversee and motivate a large team of LKYGBPC staff, student volunteers and contractors responsible for various competition aspects, foster collaboration and ensure everyone is aligned with the competitions vision.
  • Own overall responsibility for the successful execution of the associated LKYGBPC activities.
• External Relations and Partnerships
  • Fosters relationships with local stakeholders to ensure that the event benefits and integrates with the Singapore community.
  • Develop and execute a strategic fundraising plan, cultivates relationships with potential sponsors, negotiates deals and ensure sponsors get maximum value from their involvement.
  • Works with internal and external PR team to craft compelling narratives, manage media inquiries and maintain a positive public image for the event.
• Operational Excellence
  • Develop and manage program timelines, milestones, and deliverables.
  • Oversee the budget of the competition and ensure effective allocation of resources.
  • Coordinate and oversee the logistics during the roadshows and the grand finals, and ensure a seamless technical experience, including but not limited to IT, software, audio-visual equipment, stage setups and lightings for all activities.
  • Continuous monitoring of the impact of the LKYGBPC.
  • Prepare and present timely performance reports, outlining key metrics and areas for improvement to management.
  • Identify and mitigate risks associated with the activities, including but not limited to crowd control, security and other unforeseen circumstances.

• Degree from a university, in any discipline.
• 5 to 8 years of experience in fast paced working environments, preferably leading and overseeing global conference / event / competitions.
• Strong fundraising and sponsorship development skills.
• Excellent project management and organizational skills.
• Effective communication, presentation and stakeholder management skills, ranging from senior level executives to student committees.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Comfortable with minimal amount of direction, thrive in high pressure and high expectation situations.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Diligent, meticulous and outcome driven.
• creative problem solver.
• Up-to-date with industry trends in the innovation and entrepreneurship eco-system.
• Deep knowledge and network in the SE Asia innovation and entrepreneurship ecosystem is a plus.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Reporting to the Chief Executive Officer, the Director of Community Engagement and Partnerships (CEP) is responsible for leading and developing all fundraising and donor and volunteer management strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Key Duties and Responsibilities

• Lead and manage a diverse team of contributors towards Organisation and department success within all regulatory requirements and internal governance policies
• Provide strategic leadership to the department on supporter recruitment and stewardship as well as stakeholder education
• Develop and implement fundraising strategies and plans which shall be continually reviewed and adapted where necessary, to raise funds in support of the Organisation’s goals and service strategy
• Lead the development and implementation of any new fundraising and support initiatives in positioning the department for growth
• Lead the development and delivery of plans for acquiring and retaining new donors and volunteers
• Build and maintain relationships with major donors and partners
• Develop business and professional networks for philanthropic support
• Lead and ensure quality and effectiveness of fundraising events and campaigns
• Strategize and improve our digital marketing efforts and social media presence
• Monitor developments and trends in the sector and update the Society’s plans, strategies, policies and processes as required
• Oversee the production of all relevant materials, including grant and donor proposals, internal and external reports, and marketing communications collaterals
• Lead the department in ensuring the strict protection of all personal data maintained by the department
• Report to and work closely with the Board and Standing Committee on community engagement and partnerships matters

Requirements

• Degree holder with a minimum of 12 years of related working experience; with at least 5 years in a leadership position
• Preferably knowledgeable and familiar with the non-profit, sales or marketing sector, with a proven track record of driving results
• Excellent communication, writing and interpersonal skills. Proficiency in Chinese would be an advantage to engage Chinese-speaking donors and volunteers
• Prepared to be highly strategic yet also operational at the same time
• Analytical and decisive decision maker with the ability to prioritise while managing multiple projects and tasks
• Working knowledge of Microsoft Dynamics CRM system will be an advantage
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, enthusiastic and passionate team player
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change