Total 5 Manager fb tourism hospitality job vacancies in tanglin road central singapore

Possess experience in Customer Service in a Hopitality environment

• Possess experience in Customer Service in a Hopitality environment
• Normal office working hours; Mon-Fri
• Management role overseeing a team

On site customer service role for Asian Real Estate Company. Join our client’s dynamic customer service team, a leading provider of real estate solutions in Singapore. They are dedicated to delivering exceptional service and operational excellence in an engaging work environment. They are currently seeking an Assistant Manager to uphold their high standards and improve customer satisfaction.

Responsibilities

• Supervise daily operations to ensure compliance with established standards, performing regular audits and coordinating maintenance with vendors.
• Mentor and support team members, facilitating effective communication of daily tasks and resolving any challenges that arise.
• Collaborate with HR to oversee staff performance, training, and development programs.
• Engage with external service providers, negotiate contracts, and ensure adherence to procedures and budget constraints.
• Assist with month-end billing, track collections, and manage petty cash and inventory.
• Ensure a smooth experience for clients during move-ins and move-outs by promptly addressing their requests and concerns.
• Support sales initiatives in the absence of the Centre Manager and coordinate client events and networking activities.
• Maintain compliance with audit standards while striving for high levels of customer satisfaction.

Requirements

• Bachelor’s degree in Tourism Management, Business Management, or a related field.
• 3-5 years of experience in the Hospitality industry, focusing on customer relations and operations is a MUST.
• Proficient in MS Office, with strong customer service and communication skills, along with the ability to upsell and maintain operational standards.
• Service-oriented, detail-oriented, organized, and dedicated, with a strong sense of urgency.
• As you will be dealing with international candidates a high level of Engllish is Required to uphold service standards.
• Only candidates with valid working rights will be considered.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected]. Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

• Global group, global coverage, focus in Hospitality
• Individual contributor role with strong corporate service support
• Strong track record in Hospitality B2B sales

Our client is looking for a driven Sales Manager based in Singapore to enhance revenue growth for a global Hospitality brand.

The ideal candidate will be responsible for crafting and implementing effective sales and marketing strategies, utilizing existing networks, and identifying new business opportunities in Southeast Asian markets. This position involves attending industry trade shows, analyzing market trends, and making necessary improvements to the regional sales strategy. The Sales Manager will aim to achieve sales goals by accurately forecasting needs, preparing the annual budget, managing expenditures, and taking corrective actions as required.

Responsibilities

• Achieve revenue targets and manage expenditures within budget as specified by KPIs.
• Partner with the Director to develop the strategic Sales & Marketing Plan and Annual Budget for the assigned market.
• Implement strategies from the Sales and Marketing Plan to optimize key account management and identify business development opportunities through effective client interactions, sales calls, and site visits.
• Generate leads and pursue new business through direct inquiries and targeted accounts, applying a structured sales call approach.
• Manage and execute a comprehensive Sales & Marketing Plan for Meetings, Incentives, Conferences, and Events, focusing on room hire, food and beverage, and accommodation objectives.
• Build relationships with key decision-makers in targeted companies.
• Represent the company at tradeshows, exhibitions, and industry-related events.

Requirements

• 3-5 years of experience in a sales role within the Hospitality or Travel industry is required, with a minimum of 2 years in a managerial capacity.
• Bachelor’s degree in Hospitality, Business, or a related field, or equivalent professional training.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of market trends and industry initiatives.
• As this position will require a great deal of communication with the Mainland Chinese market you will be required to have a good command of Mandarin and English.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Willingness to travel as required.
• This position is only open to candidates with valid working rights in Singapore.
• Be able to act as an individual contributor.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

Our client, a reputable Multi-business Company, is looking for a Senior Manager, L&D.

You will be reporting to the Group HR Director and responsible for designing, implementing, and managing training programs that support the growth and development of our employees across all business units. This role will provide trainings to elevate capabilities to achieve business goals that are inline with HR strategy. This role will be critical in offering a continuous learning environment to keep our teams current.

Job Responsibilities:

• You will be reporting to the Group HR Director and responsible for designing,implementing, and managing training programs that support the growth and development of our employees across all business units.
• This role will provide trainings to elevate capabilities to achieve business goals that are inline with HR strategy.
• This role will be critical in offering a continuous learning environment to keep our teams current
• Providing instructor-led training, blended learning, and experiential learning.
  
• Oversee the implementation of training programs across all business units, ensuring consistency and quality.
  
• Facilitate high-impact training sessions as needed.
  
• Stay abreast of industry trends and incorporate new learning technologies
  and methodologies.
  
• Build strong relationships with key stakeholders, including business unit
  leaders, HR partners, and external vendors.
  
• Act as a consultant to business units, providing expertise and recommendations on learning and development initiatives.
  
• Advocate for a culture of continuous learning and development across the
  organization.

Requirements:

• Minimum of 5 years in specifically Training or L&D role.
• A proven track record in leading successful learning and development
  initiatives.
• Prior experience in the Luxury Retail/Hospitality industry
• Good experience in Strategic L&D planning

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

JOB DESCRIPTIONS:

· Demonstrate ability to communicates, present and influence credibly and effectively at all levels of the organisation.

· Coordinating all sales activities in order a healthy and profitable relation with clients and associates

· Managing organisational sales by developing a business plan that cover sales, revenue and expenses control.

· Researching and identifying sales opportunities, generating leads and targeting potential clients through various communication

· Developing and improving relationships with key accounts to maintain a high level of service and client loyalty.

· Designing and implanting a strategic sales plan that expands company’s customer base and ensure its strong presence.

· Keeping good relationship with other sales related department in order to create a more thorough and effective campaign, events and strategy, for professional execution of all commitments.

· Strong in product knowledge, with ability to identify market trends while being fully aware of new products and competition status.

· Participate actively in all training, trade shows and sales meeting.

· Comply with company’s sop, procedures and policies.

· Delivering of sales pitches and presentations to client and highlighting the benefits of product and services

· Fully utilizing cater master system that is made compulsory to monitor client communication, maintain necessary data and records for future reference

· Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.

· Present sales report and communicate realistic forecast to superior.

· Understanding client needs and assisting in selecting appropriate product service that suits the desired specifications.

· The monthly sales target of 20 to 25 confirmed and closed sales during wedding shows, expos road shows including clubs and hotels.

· The 1% commission basis (commission will only be paid upon receiving payment of the events)

· The monthly sales achieved will be excluding GST and service charge.

· Overall, in-charge of level 3 restaurant outlet, assist during lunch and dinner peak hours.

REQUIREMENTS:

· At least diploma in relevant field

· Preferably 5 years of sales manager experience in a F&B retail, wholesale, consumer goods.

· Demonstrable knowledge in sales.

· Attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.