Total 71 Fresh/Entry Level finance banking job vacancies in singapore

We are seeking reliable individuals who are able to work independently to join our dynamic team.

Company Description

Maya is a global marketing agency specializing in delivering comprehensive marketing solutions primarily to FMCG and food industry brands. It also provides management services to other entities.

Location

79 Anson Rd 079906

Key Responsibilities

1. Provide comprehensive administrative support and coordinate tasks with local/international counterparts

2. Handle written correspondence and phone communication

3. collect, cleanse, prepare, edit and organize data and information

4. Assist in bookkeeping and act as an corporate secretary/director/agent from time to time

5. Assist in maintaining a strong team culture and smooth operation

6. Assist in the daily operation of a wide range of business operations

7. Other ad hoc tasks as directed

Qualifications

1. Minimum 0.5 year of experience in business administration

2. Fluency in English and Mandarin language (written and spoken)

3. Reliable, ability to work independently, strong initiative

4. Strong administrative and organizational skills

5. Excellent time management and multitasking abilities

6. Proficiency in Microsoft Office suite

7. Experience with QuickBooks is an advantage

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

• Managing financial and investment portfolios for corporate businesses (B2B) and individual clients (B2C), with emphasis on Investment and Risk Management.
• Analysis on financial markets and investment trends including Funds such as Equities, ETFs, Bonds and Unit Trusts.
• Providing integrated wealth solutions for clients and businesses through Wealth Preservation, Partnership Management and Business Succession Planning.
• Entry level position. Full-time and part-time positions available.
• No finance background is required.
• Undergraduates and Fresh Graduates are welcome.
• Flexible working hours, work from home option available.
• No background or experience in Finance required.

Eligibility Requirements

• Candidates must possess at least one of the following academic minimum entry requirements:
• A full certificate in GCE 'A' Level;
• International Baccalaureate (IB) Diploma qualification,
• Diploma awarded by a Polytechnic in Singapore,
• Or any other academic qualification which is equivalent to the above qualifications.

What you can expect:

- Career progression to managerial and directorial roles.
- Entails work-life balance and flexible working hours
- Comprehensive Induction Program (No Finance background required).
- One-to-one Mentorship will be provided.
- Excellent team support in a friendly working environment.
- Remuneration: Additional commissions & bonuses are based on performance.
- Incentivized overseas trips.

Salary: up to $4200

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

• Account Receivables - Process and send tenant invoice, monitor and follow up on tenant arrears
• Account Payables - Record vendor invoice and process payment
• General Ledger - Prepare journals and finance reports
• Assist with GST, Income Tax and Budget preparation
• Compliance of internal and accounting controls

Job Requirements: Min Diploma/Degree in Accountancy or similar w min relevant internship experience, preferably in financial institutions

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Info

• Salary: Basic up to $3000 + Commission ( Gross up to $5000)
• Working Hour: 5 / 5.5 / 6 Days (Including weekend and public holiday); Retail Hour
• Location: Island Wide

Job Scope:

• Deliver exceptional and professional client service to customers at roadshow booths regarding unsecured loan facilities
• Tailor approach based on individual customer needs and preferences
• Stay up to date with product knowledge, market trends, and competitor offerings
• Collaborate with team members and provide valuable insights, feedback, and suggestions to improve sales processes, promotional strategies, and customer engagement.
• Ensure prompt and accurate submission of customer applications, maximizing the bank's profitability and customer satisfaction
• Actively contribute to business growth by proactively acquiring new customers

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

We are looking to appoint a Trainee to join our Business Management Office “BMO” team in Singapore offering an initial one-year traineeship program.

The successful candidate’s responsibilities will include, but is not limited to:

• Supporting the BMO APAC team in the oversight and coordination of the Know Your Customer (KYC) processes - Client onboarding, KYC review and Offboarding - for Global Banking & Advisory (GLBA) in the region:

o Coordinating and liaising with the GLBA Product Lines / Coverage officers, KYC teams and Compliance, ensuring KYC processes are timely and efficient managed for GLBA perimeter.

o Prioritizing business requests for KYC team, monitoring the progress of the KYC reviews and identifying late reviews requiring attention, helping and guiding GLBA Product Lines / Coverage

officers when required, conducting ad-hoc analysis.

o Identifying non-revenue generating clients for offboarding, performing activity checks.

o Collaborating with KYC teams and GLBA Product Lines / Coverage officers on shared topics.

• Supporting BMO APAC and BMO Singapore team in the management of financial / operational / compliance / regulatory risks

o Implementing and maintaining the first level permanent control framework

o Performing regular and ad-hoc controls, participating in the implementation of corrective measures in the event of anomalies

o Contributing to the local risk management and governance

• Supporting BMO APAC in the monitoring of the performance of the Product Lines and Client Franchise, contributing to ad-hoc local and regional strategic initiatives.

Profile required

Academic Background and Certifications, Experience:

• Hold a relevant bachelor’s or master’s degree in finance, Economics, Business or similar
• Understanding of banking products and financial industry
• Previous working/internship experience in the financial field is preferred
• Proficiency in Excel and PowerPoint
• Clear and effective oral and writing communication skills
• A team player that is self-driven, responsive, possesses a positive attitude, resourceful and with the ability to work independently
• Flexibility, pro-activity, curiosity and capable to multi-task
• Rigorous, meticulous, and reliable

Operational Skills:

• Analytical skills and proactive approach to problem-solving
• Good team spirit and ability to cooperate with different teams in different locations
• Capacity to understand and manage risks
  Ability to prioritize and operate under tight deadlines

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Consolidate and analyze financial data (budgets, income statement forecasts etc.) taking into account company’s goals and financial standing
• Provide creative alternatives and recommendations to reduce costs and improve financial performance
• Assemble and summarize data to structure sophisticated reports on financial status and risks
• Develop financial models, conduct benchmarking and process analysis
• Conduct business studies on past, future and comparative performance and develop forecast models
• Identify trends, advise company and recommend actions to a senior financial analyst based on sound analysis
• Gain and update job knowledge to remain informed about novelty in the field
• Consult with management to guide and influence long term and strategic decision making within the broadest scope
• Drive process improvement and policy development initiatives that impact the function

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Salary: up to $3000

Duration: 3-4 months

Working Days & Hours: Mon-Fri office hours

Location: Raffles Place

Job Description:

• Reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,

• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention,

• Recommend and provide risk mitigating plan for senior management consideration,

• Implement effective risk mitigating actions/plans for CFS as part of the team’s risk management activities.

Job Requirements: Min GCE A Level/Diploma / Degree in Finance/Accountancy/Business or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Role: Finance & Investment Associate (Entry Level)

Responsibilities:

• Manage financial and investment portfolios for both corporate (B2B) and individual (B2C) clients, focusing on investment, risk, and asset management.
• Conduct market and investment trend analysis, with particular emphasis on Equities, ETFs, Bonds, and Unit Trusts.
• Provide holistic wealth management solutions, including wealth preservation, partnership management, and business succession planning.

Position Details:

• Entry-level role, open to both full-time and part-time positions.
• Flexible working hours with remote work options.
• Open to undergraduates and fresh graduates; no prior finance background required.

Eligibility Requirements:

• Minimum academic qualification of one of the following:GCE 'A' Level Certificate
  International Baccalaureate (IB) Diploma
  Polytechnic Diploma in Singapore
  Equivalent academic qualifications
  

What’s in It for You:

• Clear career growth opportunities to managerial and directorial positions.
• Structured training program with comprehensive one-on-one mentorship.
• Supportive team environment that prioritizes work-life balance.
• Competitive compensation, including performance-based commissions and bonuses.
• Opportunities for incentive-based overseas trips.

Ready to grow your finance career in a flexible and supportive environment? Apply today!

Build competence within finance, business and economics, more specifically in the areas of strategy, business controlling, accounting, commercial management and business analysis.

Gain comprehensive understanding of the exciting opportunities and critical challenges in DNV from different perspectives of the company.

Skills and qualifcations

• MSc in Economics and Business Administration or specilization in Business Analysis and Performance Management.
  • Relevant courses within Maritime on commodity trading and transport
• 1 year of work experience in Finance and Performance in MNC and in Group M&A.
• Some overseas exchange programs during University
• Some Internship experience from Audit and Assurance.
• Fluent in English, spoken and writing.
• Interest of working in an international environment.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for KYC Analyst who has proven track record in Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB DESCRIPTION: -

Training will be provided

RESPONSIBILITIES:

· Completing KYC for onboarding clients and updating data for pre-existing customers by reviewing client information and documentation, vendor database etc.

· Maintain detailed records on clients for second-level review

· Track and report all documentation breaks

REQUIREMENTS:

· Diploma or Degree in any field

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online.

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Nitesh

Avensys Consulting Pte Ltd

EA License: 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description:

• Ensure timely & accurate payment processing & compliance with financial policies to maintain a good internal control system and operational processes for audit.
• Perform Accounts Payables checking of vendor invoices and related documents submitted for processing of payments.
• Perform payment duties for posting / checking of cost centres for bank charges, expenses & payments.
• Prepare journal vouchers relating to Accounts Payables.
• Review accounts payables status, identify and follow up with status of aged items.
• Ensure timely monthly closing of Accounts Payable & clear bank reconciliation matters.
• Support in Accounts Receivables function: checking & timely posting of incoming funds.
• Assist in year-end audit confirmation.
• Assist in ad hoc, any other financial responsibilities & kaizen projects as requested.

Requirements:

• No experience required
• Diploma of relevant discipline

Qualified candidates are invited to submit their applications in to Shaun Quek Yew Meng R1660732

[email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified

• Well Established Company
• Basic $2500 - $2800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday
• Working hours: 8am – 5.30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Assisting with, filing, data entry, and recording and maintaining accurate and complete records
• Preparing invoices, and other documents
• Working with bookkeeping software, online spreadsheets, and databases
• Processing transactions, issuing payments, and updating ledgers
• Data entry
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Nitec and/or Diploma in Accounting or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Deposits – Maker Role

• Maker role that involves pre-processing checks, data input and transactional processing of customer instructions for Time Deposits, Maxiyield, Structured Products, Remittances, Cashiers' Orders and Demand Drafts

• Performs reconciliation of instructions at end day and ensure filing is complete and up todate.

• Adhere to SOPs and ensure compliant with applicable Regulations and Bank Policies. Be audit ready and achieve satisfactory rating for both internal and external audit reviews.

• Handle queries from Business Units within agreed time frames and proper follow ups on issues

• Carry out any adhoc assignments/ projects as given by Team Lead and/or Department Head.

• Identify process improvements and automation opportunities to improve productivity and mitigate risks.

Skills/Technical Ability required

Good verbal and written communication skills

Independent worker.

Data input

Systematic and knowledge of Fixed Deposits, Structured Products and Remittances

Attributes/Personality traits required

Team player and ability to work under pressure

Meticulous (Data Input Nature of the Role)

Disciplined and able to work independently

Able to work Overtime

Experience

More than 1 year banking operations experience desired

Candidates with data input processing experience from non-banking industries are welcomed to apply

Responsibilities

Your Role:

• Support and work closely with Coverage Banking Relationship Managers (RMs) in Singapore/ Mumbai
• Support RMs on client pitch books, Account planning, preparation for client meetings, research on special projects
• Perform account opening/closing, new client on-boarding (including KYC) & loan pricing/profitability simulations
• Assist and manage client’s ongoing activities and enquiries on accounts and transactions
• Conduct research/analysis and prepare documentations and reports (such as company profile, briefing notes, presentations and etc.)
• Coordinate with other departments of the Bank to ensure seamless delivery to client requirements
• Perform basic financial spreading for credit rating purposes

Profile required

Your Profile:

• Recent degree in Banking, Finance, Accounting, Business, Economics
• Good working knowledge of Microsoft applications (Excel, Word, PowerPoint)
• Strong communication and interpersonal skills
• Ability to multi-task and manage multiple assignments from different team members concurrently while prioritizing the duties assigned
• A team player that is self-driven, responsive, positive attitude, resourceful and able to work independently
• Strong analytical skills with attention to detail

Company Description:

Societe Generale* is one of the largest European financial services groups. Based on a diversified and integrated banking model, the Group combines financial solidity with a strategy of sustainable growth, and aims to be the reference for relationship banking, recognized on its markets, close to clients, chosen for the quality and commitment of its teams.

Societe Generale has been playing a vital role in the economy for 150 years. With more than 145,000 employees, based in 66 countries, we serve on a daily basis 31 million clients throughout the world. Societe Generale’s teams offer advice and services to individual, corporate and institutional customers in three core businesses:

• Retail banking in France with the Societe Generale branch network, credit du Nord and Boursorama, offering a comprehensive range of multi-channel financial services at the leading edge of digital innovation.
• International retail banking, insurance and financial services to corporates with a presence in developing economies and leading specialized businesses.
• Corporate and investment banking, private banking, asset management and securities services, with recognized expertise, top international rankings and integrated solutions.

Company Description:

Societe Generale in Asia Pacific

Societe Generale’s first presence in Asia dates back from the 19th century. Today, we have offices in 12 locations across Asia Pacific.

With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ close to 9,000 employees in the region. Our expertise here ranges from corporate and investment banking to asset management, securities services, specialized financial services, trade finance and cash management services.

For more information, follow us on LinkedIn @Société Générale or visit our website www.societegenerale.asia.

*As of Feb 2018

Department Description:

SG CIB is the Corporate and Investment Banking arm of the Société Générale Group. Present in over 50 countries across Europe, the Americas and Asia. SG CIB provides corporate, financial institutions, investors and public sector clients with value-added integrated financial solutions. We are now looking for a recent graduate with less than one year of working experience, to join our coverage team on a 12-month trainee contract.

The Job:

• Gather and input data into databases
• Verify and review data for errors or redundancies, make corrections and check output
• Work with different stakeholders to deliver process improvement and efficiency
• Self-starter to response/ liaison with business units/Vendors on systems enhancement and projects

The Requirements:

• Min GCE A Level/ Diploma Holder with 2-3 years of relevant working experience in the banking industry
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Gather and input data into databases
• Verify and review data for errors or redundancies, make corrections and check output
• Work with different stakeholders to deliver process improvement and efficiency
• Self-starter to response/ liaison with business units/Vendors on systems enhancement and projects

The Requirements:

• Min GCE A Level/ Diploma Holder with 2-3 years of relevant working experience in the banking industry
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Are you a recent A-Level graduate or diploma holder waiting to start university? Looking to gain valuable work experience before you start? This opportunity is perfect for you!

Key Responsibilities:

• Billing Activities: Perform billing tasks as per the agreed schedule to ensure timely dispatch of bills.
• Invoice Resolution: Collaborate with various teams to investigate and promptly resolve invoice rejections.
• Reporting: Prepare and dispatch reports to stakeholders in a timely manner.
• Ad-Hoc Duties: Assist with additional tasks assigned by the manager.

What We're Looking For:

• Educational Background: A-Level graduate, JC/Pre-university student, or diploma holder in Business or Accounting.
• Attention to Detail: Meticulous and thorough in completing tasks.
• Quick Learner: Able to grasp new concepts and processes rapidly.
• Resourceful: Proactive in solving problems and seeking information.
• Team Player: Willing to collaborate and contribute to a team environment.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Consolidate and analyze financial data (budgets, income statement forecasts etc.) taking into account company’s goals and financial standing
• Provide creative alternatives and recommendations to reduce costs and improve financial performance
• Assemble and summarize data to structure sophisticated reports on financial status and risks
• Develop financial models, conduct benchmarking and process analysis
• Conduct business studies on past, future and comparative performance and develop forecast models
• Identify trends, advise company and recommend actions to a senior financial analyst based on sound analysis
• Gain and update job knowledge to remain informed about novelty in the field
• Consult with management to guide and influence long term and strategic decision making within the broadest scope
• Drive process improvement and policy development initiatives that impact the function

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

The Job:

• Gather and input data into databases
• Verify and review data for errors or redundancies, make corrections and check output
• Work with different stakeholders to deliver process improvement and efficiency
• Self-starter to response/ liaison with business units/Vendors on systems enhancement and projects

The Requirements:

• Min GCE A Level/ Diploma Holder with 2-3 years of relevant working experience in the banking industry
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Gather and input data into databases
• Verify and review data for errors or redundancies, make corrections and check output
• Work with different stakeholders to deliver process improvement and efficiency
• Self-starter to response/ liaison with business units/Vendors on systems enhancement and projects

The Requirements:

• Min GCE A Level/ Diploma Holder with 2-3 years of relevant working experience in the banking industry
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Portfolio Reporting & Management

• Performance Monitoring: Monitoring and analysing investment performance metrics, including portfolio returns, asset allocation, risk measures, and benchmark comparisons, to evaluate the effectiveness of investment strategies.
• Reporting and Documentation: Generating investment operations reports, including investment performance & other relevant metrics reports, risk reports, and compliance reports, to stakeholders.
• Risk Management and Process Improvement: Identifying opportunities for process improvement and implementing changes to streamline investment reporting.

Financial Management and Reporting

• Oversea financial operations, including budgeting, forecasting, financial analysis, and cash flow management.
• Update and maintain portfolio analytics database.
• Generate comprehensive summary reports on portfolio performance, asset allocation, and other relevant metrics for internal use.

Strategic Financial Planning:

• Assist with roll-out of financial strategies and initiatives to support business growth and profitability.
• Provide financial guidance and recommendations to senior management and key stakeholders.

Risk Management and Compliance:

• Identify and assess legal, regulatory, and financial risks facing the company.
• Ensure compliance with tax laws, regulatory requirements, and financial reporting standards.
• Other Ad-Hoc projects as assigned

Qualifications:

• Bachelor’s degree in Finance & Accounts
• 1-2years of internship/ Full time experience in Finance/ Investment Operations roles, ideally with exposure to financial management
• High Calibre freshers are welcome to apply
• Strong understanding of accounting standards, general corporate law, financial principles, and regulatory requirements.
• Excellent communication, negotiation and analytical skills
• Ability to multitask, prioritize and manage complex projects effectively
• Proficiency in financial analysis tools, accounting software, Bloomberg and Microsoft office suite.

Key Responsibilities:

Candidate Sourcing:

- Utilize various channels, such as job portals, social media, and networking events, to source potential candidates.

- Develop and maintain a network of contacts to help identify and source qualified candidates.

Screening and Interviewing:

- Conduct preliminary screening of resumes and applications.

- Coordinate and conduct interviews, either independently or with hiring managers.

Client and Candidate Relationship Management:

- Foster relationships with clients to understand their recruitment needs and requirements.

- Maintain consistent communication with candidates, providing feedback and guidance throughout the recruitment process.

Coordination and Administration:

- Coordinate interview schedules, assessments, and background checks as necessary.

- Maintain accurate and up-to-date records of recruitment activities, candidate statuses, and recruitment outcomes.

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Job:

• Gather and input data into databases
• Verify and review data for errors or redundancies, make corrections and check output
• Work with different stakeholders to deliver process improvement and efficiency
• Self-starter to response/ liaison with business units/Vendors on systems enhancement and projects

The Requirements:

• Min GCE A Level/ Diploma Holder with 2-3 years of relevant working experience in the banking industry
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Banking Call Center Officer (Inbound Call Centre)
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Convertible / Renewable)
Note: 3 months training provided

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)