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About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will be the key personnel to our customers in providing solutions to their communications technology requirements. In order to fulfil customers’ needs, you will work closely with our product and engineering divisions to provide the precise solution.

Be Part of Our Success

• Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements
• Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets
• Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner
• Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers
• Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies
• Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs
• Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Qualities We Value

• Degree in Electrical/Electronics/Communications Engineering
• Minimum 5 years’ experience in Communications/ Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity
• Strong understanding of communications technology
• Able to follow up closely with customers in order to answer to their needs

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
• Meaningful work and projects that make a difference in people’s lives
• A fun, passionate and collaborative workplace
• Competitive remuneration and comprehensive benefits

Working location is in Jurong East

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Help customers with technical operating issues by carrying out troubleshooting and field service requests submitted through the International Marine Service Desk. The International Service Engineers for Water, Wind & Fuel Systems will provide technical support for the Alfa Laval Boiler System.

Job Description

Follow to all safety procedures and promptly report any unsafe practices or incidents.

• Perform planned service, commissioning, and troubleshooting for Alfa Laval systems on board vessels, including Ballast Water Treatment (PureBallast), High-Speed Separators (HSS), Fuel Conditioning Modules (FCM), Freshwater Generators (FWG), and other equipment.
• Prepare for service jobs by following the Standard Operating Procedures (SOP) to ensure efficient execution.
• Travel domestically and internationally to service jobs on board vessels, with the potential to sail with the vessel if required.
• Execute maintenance, repair, advanced troubleshooting, commissioning or other related services onboard.
• Communicate effectively with customers in English to ensure clear understanding and satisfaction.
• Document all work performed, and conclusions drawn while on board, and ensure that service reports are signed by the customer.
• Identify potential improvements, including sales leads, and provide advice to customers, passing relevant information to the organization.
• Contribute to the development and improvement of Standard Operating Procedures (SOPs).
• Provide formal training to peers and customers, assist in developing of training material and content.
• Proactively seek central support through ServiceNow or direct networking contacts and share findings with the team to keep colleagues informed.
• Be available to respond to emergency service requests, providing timely technical support to minimize vessel downtime.

Main Competencies

Decisiveness & Execution

• Be solution driven and focus on achieving results and ensure that key objectives are met.
• Take responsibility for actions with a ‘can-do’ attitude.
• Influence events actively and make tough decisions when required.
• Identify urgent decisions and make decisions under pressure.
• Take calculated risks on the basis of adequate information and analysis.

Customer focus

• Put the customers first and be eager to please them in line with company standards.
• Go out of the way to ensure that individual customer needs are met.

What You Know

• High school diploma or higher, bachelor’s degree or similar in Marine Engineering a plus.
• 5+ years field service experience on board vessels familiarity with industry regulations and standards, as well as marine mechanical and electrical systems.
• Fluent in English, both verbal and written.
• Good cross-cultural communication skills.
• Experience from working in an international context and across borders with colleagues and customers from other cultures.
• Good reporting skills. (using MS Word and Excel)
• Experience of working in CRM systems and planning tools.
• Understanding of marine separators, ballast treatment systems with electrical, mechanical and automation knowledge.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

Job Summary:

• Salary up to $4,300!
• Mon – Fri; 8:30am – 5:30pm
• Location: Tuas
• AWS
• VB
• Transport Allowance

Job Responsibilities:

• Maintaining customer accounts.
• Reviewing and preparing sales quotations.
• Providing regular updates on project development.
• Coordinating sales between factory and overseas offices.
• Liaising with customers on technical specifications.
• Supporting team in preparing marketing, sales, and presentation materials.
• Assist in Supply Chain Role: Ordering Pipes & Raw Materials and cost controlling.
• Any other adhoc duties as required

Additional Information:

• Minimum Diploma in Mechanical Engineering, Petroleum or any engineering related course
• Prior experience in the Oil & Gas equipment Manufacturing Environment preferred
• Experience in Solid Works, Inventor or Pro-E and able to read technical drawings in a MUST

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Ong Xinyu Charmaine
Registration Number: R24122875
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

PRINCIPAL ACCOUNTABILITIES

Internal Sales Engineer is responsible for the preparation and delivering technical presentation and quotations explaining products or services to customers and engineers to assess equipment/screens needs and to determine customer’s requirements.

JOB RESPONSIBILITIES

1) Maintain existing customers' accounts.

2) Respond to customers' enquiries, follow-up and provide solutions to clients.

3) Review and prepare sales quotation as per customer's enquiries.

4) Provide regular update to customers on project development in a timely manner.

5) Prepare weekly and monthly sales report. Conduct PPM (pre-production meeting).

6) Sales coordination between factory and overseas sales offices.

7) Liaising with customers on technical specifications.

8) Conduct a thorough contract review with the clients prior receiving Sales Order confirmation.

9) Ensure correct and full information about the Sales order are passed to engineering and production. Able to prepare job sheets with all relevant client requirements in it.

10) Support team in preparing marketing, sales & presentation materials.

11) Provide information to team on market forecast and participate in market analysis.

12) Willing to travel when and if needed.

13) Sales follows-ups. (Temporary) To include partial Supply Chain role:

8.1 Pipes & Raw Materials ordering

8.2 Pipes & Raw Materials cost controlling

- Prepare supply agreements

14) Ensures 5S is implemented in the work area.

15) Adheres company’s guidelines with regards to Safety and Quality.

16) Complies to Company Code of Business Conduct.

17) Promote and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments.

3. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

5. Manages complexity – making sense of complex, high quality and sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations.

QUALIFICATION GUIDE

1. Education : Minimum Diploma in Mechanical Engineering, petroleum or any engineering related course

2. Communication : Fluent both in oral and written English and/or Chinese

3. Experience : Proven and Solid 5 years of work experience in the same field and in the Oil & Gas equipment Manufacturing Environment

4. Software/Hardware : Presentation tools, sales/CRM tools, Microsoft office( word, ppt, Excel – pivot, vlookup), ERP System. Preferably has some knowledge on CAD tool like solid works, inventor or pro-E and able to read drawings.

Responsibilities:

• Learning about what Nalco Water business is about
• Development of total value projects for customers
• Ecolab 3D Project (Digitalization Journey)

Learning Outcomes:

• Exposure and learning about sustainability in Light Industry
• Build up experience on Cooling towers, Boilers, Water Recycling, Sustainability Framework
• Develop sales and technical competencies

Requirements:

• Good communication skills
• Organizational and collaboration skills
• Able to lead/influence without authority

Responsibilities:

• improve EPD’s work flow and productivity by creating a database of drawings and costing for Nalco Water Singapore standard equipment.
• Using Autocad to create engineering drawing for standard products and to make enquiry with vendors for the cost of the equipment, and then consolidating the quotation to shared folder and excel sheet.
• project planning, execution, monitoring and closing.
• The intern will take the role as the project manager to manage and close the project within the fixed budget and timeline.

Learning Outcomes:

Intern will be able to pick up the project management experience for water treatment system and chemical dosing system and understand the project lifecycle. He/she will also gain experience on how to design a water treatment system. In addition, the intern will also be able to learn and apply their drafting skills on actual project. Lastly, the intern will learn how to work with a team and also with various stakeholders such as contractor, vendor and other colleagues in the company.

Requirements:

• Autocad / Solidworks
• Understanding of Water Chemistry (preferred)

PRINCIPAL ACCOUNTABILITIES

Internal Sales Engineer is responsible for the preparation and delivering technical presentation and quotations explaining products or services to customers and engineers to assess equipment/screens needs and to determine customer’s requirements.

JOB RESPONSIBILITIES

1) Maintain existing customers' accounts.

2) Respond to customers' enquiries, follow-up and provide solutions to clients.

3) Review and prepare sales quotation as per customer's enquiries.

4) Provide regular update to customers on project development in a timely manner.

5) Prepare weekly and monthly sales report. Conduct PPM (pre-production meeting).

6) Sales coordination between factory and overseas sales offices.

7) Liaising with customers on technical specifications.

8) Conduct a thorough contract review with the clients prior receiving Sales Order confirmation.

9) Ensure correct and full information about the Sales order are passed to engineering and production. Able to prepare job sheets with all relevant client requirements in it.

10) Support team in preparing marketing, sales & presentation materials.

11) Provide information to team on market forecast and participate in market analysis.

12) Willing to travel when and if needed.

13) Sales follows-ups. (Temporary) To include partial Supply Chain role:

8.1 Pipes & Raw Materials ordering

8.2 Pipes & Raw Materials cost controlling

- Prepare supply agreements

14) Ensures 5S is implemented in the work area.

15) Adheres company’s guidelines with regards to Safety and Quality.

16) Complies to Company Code of Business Conduct.

17) Promote and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments.

3. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

4. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

5. Manages complexity – making sense of complex, high quality and sometimes contradictory information to effectively solve problems. Asks the right questions to accurately analyze situations.

QUALIFICATION GUIDE

1. Education : Minimum Diploma in Mechanical Engineering, petroleum or any engineering related course

2. Communication : Fluent both in oral and written English and/or Chinese

3. Experience : Proven and Solid 5 years of work experience in the same field and in the Oil & Gas equipment Manufacturing Environment

4. Software/Hardware : Presentation tools, sales/CRM tools, Microsoft office( word, ppt, Excel – pivot, vlookup), ERP System. Preferably has some knowledge on CAD tool like solid works, inventor or pro-E and able to read drawings.