Total 3 general job vacancies in D20 Bishan, Ang Mo Kio

Job Description & Requirements

Opportunity:

We are seeking an experienced and driven General Manager to lead our team, develop strategies for growth, and ensure operational excellence. This is an exciting opportunity to make a significant impact on our company’s success and the recruitment industry.

The position directly reports to our Shareholders.

Job Overview:

The General Manager will oversee the day-to-day operations of the recruitment firm, lead and mentor a team of recruiters, and implement effective strategies for client acquisition, retention, and talent placement. This leadership role requires strong business acumen, the ability to manage resources efficiently, and a passion for driving results.

Key Responsibilities:

• Lead and inspire the recruitment team to achieve business goals. Provide guidance, coaching, and support for recruiters to ensure high performance and professional development.
• Develop and implement strategic plans to drive business growth, including market expansion, client relationship management, and talent acquisition strategies.
• Build and maintain strong, long-term relationships with clients. Understand their hiring needs, offer tailored recruitment solutions, and ensure exceptional service delivery.
• Oversee the day-to-day operations of the firm, ensuring that recruitment processes are efficient, cost-effective, and aligned with company objectives.
• Manage budgets, forecasts, and financial targets. Track revenue and expenses, and work to maximize profitability.
• Identify new business opportunities, both within existing accounts and through new market segments. Develop and execute strategies to attract new clients.
• Monitor and report on key performance indicators (KPIs) to measure the success of recruitment efforts. Ensure team goals align with overall company objectives.
• Stay updated on industry trends, talent market changes, and competitor activities. Use insights to refine recruitment strategies and stay competitive in the market.

Qualifications:

• Degree in any discipline
• CEI – KAH is required for this position
• Minimum of 8 years of experience in recruitment or staffing, with at least 3 years in a leadership role.
• Proven track record of successfully managing a team, driving business growth, and meeting financial targets in a recruitment or staffing firm.
• Strong understanding of recruitment processes, talent acquisition, and market dynamics.
• Exceptional communication, negotiation, and relationship-building skills.
• Strong business acumen with the ability to think strategically and make data-driven decisions.
• Experience in budgeting, financial planning, and resource management.

What you will be doing:

• Research business, Financial and sales conditions for all automotive business
• Strategizing planning processes and Upsell and cross-sell planning for profit maximization
• Forging new relationships and shaking up earnings structure in cooperation with stakeholders across the organization to establish greater synergy
• Conducting marketing research, Commoditizing, and providing comparison information
• Work closely with stakeholders to prepare for investment opportunities which include but are not limited to crafting proposals, due diligence preparation, and implementation plans for the automotive business
• Work closely with stakeholders and lead the initiative to strategically achieve the revenue target, across all the after-sales business units regionally.
• Oversee business performance and optimize the profit margin of the after-sales business.
• Expanding customers and building relationships through sales and service products to achieve revenue locally, and as a group.
• Illuminate risks/opportunities and anticipate necessary actions to limit risks and transform opportunities.
• Establish and implement the standardization of inspection, recondition, sales and operations Standard Operating Procedures all across the different entities across the group. Establish and implement a standardized workshop business and operational infrastructure across the regional countries.

What we are looking for:

• 10 to 15 years of experience in automotive after-sales business development, automotive parts sales & services operations, and technical knowledge.
• A Polytechnic Diploma or Bachelor Degree in Business Administration/Management or related field.
• Demonstrable track record of business development strategies.
• Strong communication, analytical and problem-solving skills
• Experience in crafting, implementing, and continuously improving automotive workshop/sales workflow, sop, and best practices.
• Possess a strong sense of integrity, entrepreneurial spirit, and grit to ensure that the operations are aligned to business goals and deliver the best customer experience consistently.