Total 13 help desk specialist job vacancies in D11 Novena, Thomson, Watten Estate

We are seeking a highly organized and detail-oriented Production Specialist to assist and support the production operations. Key role is to supervise, directs and as necessary, participate in departmental (Processing and Packaging areas) work activities to produce the desired quality of finished products at the most favourable cost. Consistently strives to meet established quality standards.

Job Description

• Responsible for coordination and control of production processes to ensure activities follow as plan.
• Monitor the production output and maintain high-quality standards to meet KPIs.
• Oversee the quality of production and products to ensure project deadlines are met.
• Ensure compliance with industry standards and regulations in all production activities.
• Enforce safety protocols and ensure safe working environment.
• Maintain cleanliness of production area.

Requirement

• Proven experience as Production Specialist, or similar role.
• Experience in handling machinery is an advantage.
• Excellent organizational and multitasking abilities with a keen eye for detail.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Physically fit.

Interested candidates are invited to apply with updated CV, stating current and expected salary as well as notice period required.

We thank all applicants in advance for writing in and only shortlisted candidates will be notified. Thank you

You will assist the engineers in maintaining and repairing of electronics & communications equipment which include CCTV, Card Access, Trunk Radio, UPS and other electronics equipment. You will also perform site supervision of E&C projects and be involved in the procurement of E&C systems/equipment.

Digital Transformation:

· Collaborate with cross-functional teams to identify opportunities for digitalization within logistics processes.

· Implement and maintain digital systems, including warehouse management systems (WMS), transportation management systems (TMS), and IoT devices.

· Ensure seamless data flow between various logistics platforms.

System Configuration and Customization:

· Configure and customize logistics software to meet specific business requirements.

· Troubleshoot system issues, perform upgrades, and enhance functionality.

· Integrate APIs and third-party tools for seamless data exchange.

Data Analytics and Reporting:

· Analyze logistics data to derive actionable insights.

· Create dashboards, reports, and visualizations to monitor performance metrics.

· Optimize routes, inventory levels, and resource allocation based on data-driven recommendations.

Cybersecurity and Compliance:

· Maintain data security protocols for digital systems.

· Ensure compliance with industry standards (e.g., GDPR, ISO) and protect sensitive information.

· Conduct regular vulnerability assessments and implement necessary safeguards.

Training and Support:

· Train logistics staff on using digital tools effectively.

· Provide technical support during system implementations and upgrades.

· Foster a culture of continuous learning and adoption of digital best practices.

Requirements:

· At least NITEC/Higher NITEC in a technical discipline

· Willing to work outdoors and at heights

· Experience in maintenance methodology will be an advantage

Queenie Chua

R24125459

Job Title: Administrative Assistant cum Marketing

We are seeking a dynamic and organized individual to join our tuition center as an Marketing Administrative Specialist. This role involves handling daily administrative tasks while also supporting the center’s marketing efforts to enhance student engagement and boost enrollment.

Key Responsibilities

Administrative Duties

1. Front Desk Management:

• Attend to inquiries from parents and students via phone, email, and in person.
• Manage student registrations and class schedules.

2. Data Management:

• Maintain accurate records of students, classes, payments, and attendance.
• Prepare and update monthly reports, including enrollment statistics and fee collection.

3. Logistics Support:

• Coordinate and ensure smooth operations of daily classes.
• Order and manage stock of office supplies and teaching materials.

4. Payment Processing:

• Handle fee collection and provide receipts to parents.
• Ensure timely follow-up on overdue payments.

5. General Office Support:

• Assist in filing, document preparation, and other ad hoc administrative tasks as needed.

Marketing Duties

1. Telemarketing

• Pitching to Prospective clients using provided scripts
• Follow up text

1. Digital Marketing:

• Manage and update social media accounts (e.g., Facebook, Instagram, TikTok) with engaging content.
• Monitor and respond to comments and inquiries on digital platforms.

2. Campaign Management:

• Plan, execute, and monitor marketing campaigns to promote the center’s programs.
• Create and distribute newsletters and promotional materials to parents and prospects.

3. Event Coordination:

• Assist in organizing open houses, workshops, and other marketing events.
• Ensure smooth execution of marketing initiatives, including logistics and setup.

4. Brand Development:

• Help maintain the center’s branding and messaging consistency across all communication channels.
• Propose creative ideas to enhance visibility and outreach efforts.

5. Market Research:

• Conduct research to understand customer preferences and competitor strategies.
• Provide insights to improve program offerings and marketing approaches.

Requirements

• Diploma or equivalent in Business Administration, Marketing, or related field.
• At least 1-2 years of experience in an administrative or marketing role (experience in the education sector is a plus).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and social media platforms.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and meet deadlines.
• A proactive attitude with a willingness to learn and adapt.

Working Hours

• 5.5 days per week:
• Weekdays: 10:00 AM – 7:00 PM
• Saturdays: 9:00 AM – 1:00 PM

Benefits

• Opportunities for professional development.
• Friendly and supportive work environment.
• Annual leave and medical benefits.

If you are a motivated individual passionate about education and looking for a versatile role in administration and marketing, we encourage you to apply.

Registration No: R22104413

EA Licence No: 21C0867

As a Sales Specialist/Engineer, you will play a critical role in driving the sales and adoption of our AI-driven smart lighting solutions for the retail industry.

Responsibilities:

· Identify and develop new business opportunities in the retail sector and generate new sales

· Follow up on sales funnel and ensure successful completion of projects with prompt customer service and satisfaction

· Plan and develop sales plans to achieve sales objectives & monthly sales target

· Manage entire sales cycle from pre-sales discussion with customers, prepare quotations, negotiate orders, contract review to post-sales support

· Develop and conduct product demonstrations, presentations and provide product knowledge to new and existing clientele

· Provide technical & sales support to key clientele like Architects, Lighting Consultants, Interior Designers and B2B customers etc

· Maintain and develop trusting long-term relationships with new and existing customers through understanding their business activity and needs

· Promote and represent the company professionally at trade exhibitions, events and product demonstrations

· Prepare reports and forecasts as and when requested by the management in a timely and accurate manner

Requirements:

· Minimum Diploma in any Electrical/ Electronic/ Mechanical Engineering

· Minimum 3 years of relevant working experience servicing the retail industry preferred

· Strong passion in sales and highly driven to achieve targets

· Enjoy working with a dynamic team and able to work confidently in a fast-paced environment

· Meticulous and ability to multi-task with good organisation skills

· Possess strong interpersonal, communication, presentation and negotiation skills

· Good problem-solving skills and ability to work as a team

· Good track record in project sales and large tender preparation

** 5-day work week

** Shuttle Bus Service provided at Ang Mo Kio / Yio Chu Kang MRT

Responsibilities:

· Develop and implement quality management systems and processes
· Conduct audits and inspections to ensure compliance with quality standards
· Identify and address quality issues, implementing corrective actions
· Collaborate with cross-functional teams to drive continuous improvement
· Analyze data and metrics to measure quality performance
· Develop and deliver training programs to enhance quality awareness
· Stay up-to-date with industry developments and best practices

Requirements:

· Higher NITEC / NITEC in Mechanical Technology or equivalent

· Minimum 3 years' experience in NDT works

· Possess NDT Level 2 Certificate in MPT Those with NDT Level 2 Certificate in UT and PT or welding experience will have an added advantage

Queenie Chua

R24125459

Responsibilities:

Equipment Maintenance and Repair

· Perform routine inspections, preventive maintenance, and repairs on specialized equipment.

· Diagnose and resolve technical issues promptly to minimize downtime.

· Collaborate with cross-functional teams to ensure equipment reliability.

Process Optimization:

· Identify opportunities to enhance equipment performance, efficiency, and safety.

· Implement improvements, upgrades, and modifications as needed.

· Monitor equipment metrics and analyze data to drive continuous improvement.

Technical Documentation:

· Maintain accurate records of equipment maintenance, calibration, and service history.

· Create and update technical manuals, procedures, and troubleshooting guides.

· Ensure compliance with industry standards and regulations.

Training and Support:

· Train operators and maintenance staff on equipment operation, safety protocols, and best practices.

· Provide technical support during equipment installations and commissioning.

Collaboration and Problem-Solving:

· Work closely with engineers, production teams, and vendors to address complex technical challenges.

· Troubleshoot equipment failures, identify root causes, and implement corrective actions.

Requirements:

· NITEC/Higher Nitec/Diploma in a technical discipline

· Those without the stipulated qualifications but with related technical experience are also welcome to apply

· Willing to work outdoors, at heights and on weekends

Queenie Chua

R24125459

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Want To Be A PSLE Specialist Rockstar?

We’re looking for a PSLE English, Math and Science Specialist (Permanent Part-Timer) to be well paid based on your value and contributions, rather than your certifications.

An Intro To Our Company

ISUN was established in 2007 with the goal of igniting the sun in every student. Our founders, WaiSun and Lisu, wanted to bring brightness and positivity into the classroom to help their ISUN warriors unleash their full potential without compromising on time to unwind, and spend time with loved ones.

With a student-first approach, we want to put an end to the days of pupils dreading class and taking home mountains of worksheets. Our mission of ‘putting the smile back into learning’ is what inspired our founders to start the ‘Academic Coaching Programme’.

Through this programme, our dedicated coaches equip students with answering techniques and secret scoring sheets (S3) to approach examinations more effectively.

Similarly, our PSLE Power Revision Programme coaches students on methods to tackle PSLE papers and achieve academic excellence through impactful and memorable experiences. Since its inception in 2008, this programme has been raved about by parents and has prepared our students to approach their examinations with confidence.

Through imparting the joy of learning to our students, ISUN has enabled thousands of students to master their subjects with a renewed interest and rekindle a love for learning. Our coaches are driven to go the extra mile for our students; motivating them to strive for excellence and continue to push the boundaries of their learning. ISUN ensures that your child is prepared – not just for exams, but also for the future.

To date, we have more than 90% happy students and parents who attain transformation or AL3 & above or changing their entire life. Even during the challenging COVID period with lessons going online, we’ve kept 100% of our students onboard.

And we’re looking for our next high performer to join us.

You can see what a small fraction of our ISUN parents and students say about us:

https://www.facebook.com/media/set/?set=a.643722659069523&type=3

HOW LIFE IS GONNA LOOK LIKE FOR YOU

Although you'll be only working with us on a part time basis, you are invited and will be connected to the ISUN team in our social events such as company lunch and celebrations (CNY dinner, coaches day dinner, post PSLE celebrations, Christmas parties & more!) .

You’ll learn and connect with our Academic Coaches who have a proven track record with at least 10 years of teaching experiences. If you become that great in what you do, you can have growth in your students referral which means growth in your income!

You’re not going to be a follower in our team, we will constantly contribute and execute ideas that make learning faster, easier and fun for the greatest change in results for the ISUN students.

You can expect yourself to go further into coaching rather than just being an academic specialist in years to come if you are truly passionate in making a change in this industry.

A huge question that’s always asked is “what are the working hours?”. It’s just your teaching slots and 2-3 hours for preparation before classes. At the start, you have to commit your time for the training so that you can transform students easily with a snap of a finger!

So if you want to join a team that doesn't treat you like "just-another-staff", instead, if you want to be treated like a precious member of a small team - you'd be a good fit for us.

WHY YOU SHOULD JOIN US

The work we do here at ISUN Education is much bigger and beyond us.

We support the growth process of many students beyond just academics.

While tons of businesses focus on profits, we focus on making a huge impact that doesn’t just help us profit.

That means by truly having the purpose to help the students to transform their academic results and their lives.

Essentially, the work that you do has a large ripple effect.

If you want to join an education center that serves beyond themselves - you'd be a good fit with us.

HOW TO KNOW YOU’RE THE RIGHT FIT

✅ Someone who is warm, bright and positive.

✅ Someone who will propose ideas, not follow instructions blindly, and has no initiative to do things better.

✅ Relentless hunger to do whatever it takes and learn. You don’t just want to be good, you want to be great.

✅ Minimum an undergraduate. A degree is not needed, you’re paid based on attitude, skills, and results.

✅ Lead by example. You do not make any excuses. Be responsible and give your 101% in each class!

✅ Currently a tutor (be it home tutor or a tutor at a center)

✅ Be open to feedback to learn and grow

MUST HAVE REQUIREMENTS

3 EXTREMELY IMPORTANT THINGS:

1.Must be passionate to teach and produce quality answer keys and engaging content.

2.Must be performance driven. You may or may not be the very best now, but you know you want to be the best in this education industry!

3.Must have a purpose in education. You want to transform lives through the academics platform.

I’M IN! HOW DO I BEGIN?

If you’ve reached this far and you’re still passionate about becoming our new team member and be the future PSLE Superstar…

TAKE THIS SIMPLE TEST BEFORE YOU APPLY

Before you apply, take this simple 4 step test to find if this role is suitable for you or not.

1) Check out the work we do on our Social Media Profiles

https://www.facebook.com

https://www.youtube.com/@isuneducation

If you don’t believe or don’t have the heart to transform students' lives - don’t apply.

2) Ask yourself, “Do I see myself exploring and working with this team for at least the next 2-3 years and become a PSLE superstar?” If the answer is no, don’t apply.

3) Ask yourself, “Do I believe I’m great at what I do and do it much better than most people?” If the answer is no, don’t apply.

4) Ask yourself, “Do I see myself giving it all to the students; and sometimes extra hours not because I have to, but because I've lost track of time?” If the answer is no, don’t apply.

IF YOU DECIDE THAT YOU’VE PASSED THE 4 STEP TEST ABOVE

Send your resume to [email protected]

Lisu

ISUN Education

Giving an education that inspires the Greatness in everyone

Want To Be A PSLE Specialist Rockstar?

We’re looking for a PSLE English, Math and Science Specialist (Permanent Part-Timer) to be well paid based on your value and contributions, rather than your certifications.

An Intro To Our Company

ISUN was established in 2007 with the goal of igniting the sun in every student. Our founders, WaiSun and Lisu, wanted to bring brightness and positivity into the classroom to help their ISUN warriors unleash their full potential without compromising on time to unwind, and spend time with loved ones.

With a student-first approach, we want to put an end to the days of pupils dreading class and taking home mountains of worksheets. Our mission of ‘putting the smile back into learning’ is what inspired our founders to start the ‘Academic Coaching Programme’.

Through this programme, our dedicated coaches equip students with answering techniques and secret scoring sheets (S3) to approach examinations more effectively.

Similarly, our PSLE Power Revision Programme coaches students on methods to tackle PSLE papers and achieve academic excellence through impactful and memorable experiences. Since its inception in 2008, this programme has been raved about by parents and has prepared our students to approach their examinations with confidence.

Through imparting the joy of learning to our students, ISUN has enabled thousands of students to master their subjects with a renewed interest and rekindle a love for learning. Our coaches are driven to go the extra mile for our students; motivating them to strive for excellence and continue to push the boundaries of their learning. ISUN ensures that your child is prepared – not just for exams, but also for the future.

To date, we have more than 90% happy students and parents who attain transformation or AL3 & above or changing their entire life. Even during the challenging COVID period with lessons going online, we’ve kept 100% of our students onboard.

And we’re looking for our next high performer to join us.

You can see what a small fraction of our ISUN parents and students say about us:

https://www.facebook.com/media/set/?set=a.643722659069523&type=3

HOW LIFE IS GONNA LOOK LIKE FOR YOU

Although you'll be only working with us on a part time basis, you are invited and will be connected to the ISUN team in our social events such as company lunch and celebrations (CNY dinner, coaches day dinner, post PSLE celebrations, Christmas parties & more!) .

You’ll learn and connect with our Academic Coaches who have a proven track record with at least 10 years of teaching experiences. If you become that great in what you do, you can have growth in your students referral which means growth in your income!

You’re not going to be a follower in our team, we will constantly contribute and execute ideas that make learning faster, easier and fun for the greatest change in results for the ISUN students.

You can expect yourself to go further into coaching rather than just being an academic specialist in years to come if you are truly passionate in making a change in this industry.

A huge question that’s always asked is “what are the working hours?”. It’s just your teaching slots and 2-3 hours for preparation before classes. At the start, you have to commit your time for the training so that you can transform students easily with a snap of a finger!

So if you want to join a team that doesn't treat you like "just-another-staff", instead, if you want to be treated like a precious member of a small team - you'd be a good fit for us.

WHY YOU SHOULD JOIN US

The work we do here at ISUN Education is much bigger and beyond us.

We support the growth process of many students beyond just academics.

While tons of businesses focus on profits, we focus on making a huge impact that doesn’t just help us profit.

That means by truly having the purpose to help the students to transform their academic results and their lives.

Essentially, the work that you do has a large ripple effect.

If you want to join an education center that serves beyond themselves - you'd be a good fit with us.

HOW TO KNOW YOU’RE THE RIGHT FIT

✅ Someone who is warm, bright and positive.

✅ Someone who will propose ideas, not follow instructions blindly, and has no initiative to do things better.

✅ Relentless hunger to do whatever it takes and learn. You don’t just want to be good, you want to be great.

✅ Minimum an undergraduate. A degree is not needed, you’re paid based on attitude, skills, and results.

✅ Lead by example. You do not make any excuses. Be responsible and give your 101% in each class!

✅ Currently a tutor (be it home tutor or a tutor at a center)

✅ Be open to feedback to learn and grow

MUST HAVE REQUIREMENTS

3 EXTREMELY IMPORTANT THINGS:

1.Must be passionate to teach and produce quality answer keys and engaging content.

2.Must be performance driven. You may or may not be the very best now, but you know you want to be the best in this education industry!

3.Must have a purpose in education. You want to transform lives through the academics platform.

I’M IN! HOW DO I BEGIN?

If you’ve reached this far and you’re still passionate about becoming our new team member and be the future PSLE Superstar…

TAKE THIS SIMPLE TEST BEFORE YOU APPLY

Before you apply, take this simple 4 step test to find if this role is suitable for you or not.

1) Check out the work we do on our Social Media Profiles

https://www.facebook.com

https://www.youtube.com/@isuneducation

If you don’t believe or don’t have the heart to transform students' lives - don’t apply.

2) Ask yourself, “Do I see myself exploring and working with this team for at least the next 2-3 years and become a PSLE superstar?” If the answer is no, don’t apply.

3) Ask yourself, “Do I believe I’m great at what I do and do it much better than most people?” If the answer is no, don’t apply.

4) Ask yourself, “Do I see myself giving it all to the students; and sometimes extra hours not because I have to, but because I've lost track of time?” If the answer is no, don’t apply.

IF YOU DECIDE THAT YOU’VE PASSED THE 4 STEP TEST ABOVE

Send your resume to [email protected]

Lisu

ISUN Education

Giving an education that inspires the Greatness in everyone

Want To Be A PSLE Specialist Rockstar?

We’re looking for a PSLE English, Math and Science Specialist (Permanent Part-Timer) to be well paid based on your value and contributions, rather than your certifications.

An Intro To Our Company

ISUN was established in 2007 with the goal of igniting the sun in every student. Our founders, WaiSun and Lisu, wanted to bring brightness and positivity into the classroom to help their ISUN warriors unleash their full potential without compromising on time to unwind, and spend time with loved ones.

With a student-first approach, we want to put an end to the days of pupils dreading class and taking home mountains of worksheets. Our mission of ‘putting the smile back into learning’ is what inspired our founders to start the ‘Academic Coaching Programme’.

Through this programme, our dedicated coaches equip students with answering techniques and secret scoring sheets (S3) to approach examinations more effectively.

Similarly, our PSLE Power Revision Programme coaches students on methods to tackle PSLE papers and achieve academic excellence through impactful and memorable experiences. Since its inception in 2008, this programme has been raved about by parents and has prepared our students to approach their examinations with confidence.

Through imparting the joy of learning to our students, ISUN has enabled thousands of students to master their subjects with a renewed interest and rekindle a love for learning. Our coaches are driven to go the extra mile for our students; motivating them to strive for excellence and continue to push the boundaries of their learning. ISUN ensures that your child is prepared – not just for exams, but also for the future.

To date, we have more than 90% happy students and parents who attain transformation or AL3 & above or changing their entire life. Even during the challenging COVID period with lessons going online, we’ve kept 100% of our students onboard.

And we’re looking for our next high performer to join us.

You can see what a small fraction of our ISUN parents and students say about us:

https://www.facebook.com/media/set/?set=a.643722659069523&type=3

HOW LIFE IS GONNA LOOK LIKE FOR YOU

Although you'll be only working with us on a part time basis, you are invited and will be connected to the ISUN team in our social events such as company lunch and celebrations (CNY dinner, coaches day dinner, post PSLE celebrations, Christmas parties & more!) .

You’ll learn and connect with our Academic Coaches who have a proven track record with at least 10 years of teaching experiences. If you become that great in what you do, you can have growth in your students referral which means growth in your income!

You’re not going to be a follower in our team, we will constantly contribute and execute ideas that make learning faster, easier and fun for the greatest change in results for the ISUN students.

You can expect yourself to go further into coaching rather than just being an academic specialist in years to come if you are truly passionate in making a change in this industry.

A huge question that’s always asked is “what are the working hours?”. It’s just your teaching slots and 2-3 hours for preparation before classes. At the start, you have to commit your time for the training so that you can transform students easily with a snap of a finger!

So if you want to join a team that doesn't treat you like "just-another-staff", instead, if you want to be treated like a precious member of a small team - you'd be a good fit for us.

WHY YOU SHOULD JOIN US

The work we do here at ISUN Education is much bigger and beyond us.

We support the growth process of many students beyond just academics.

While tons of businesses focus on profits, we focus on making a huge impact that doesn’t just help us profit.

That means by truly having the purpose to help the students to transform their academic results and their lives.

Essentially, the work that you do has a large ripple effect.

If you want to join an education center that serves beyond themselves - you'd be a good fit with us.

HOW TO KNOW YOU’RE THE RIGHT FIT

✅ Someone who is warm, bright and positive.

✅ Someone who will propose ideas, not follow instructions blindly, and has no initiative to do things better.

✅ Relentless hunger to do whatever it takes and learn. You don’t just want to be good, you want to be great.

✅ Minimum an undergraduate. A degree is not needed, you’re paid based on attitude, skills, and results.

✅ Lead by example. You do not make any excuses. Be responsible and give your 101% in each class!

✅ Currently a tutor (be it home tutor or a tutor at a center)

✅ Be open to feedback to learn and grow

MUST HAVE REQUIREMENTS

3 EXTREMELY IMPORTANT THINGS:

1.Must be passionate to teach and produce quality answer keys and engaging content.

2.Must be performance driven. You may or may not be the very best now, but you know you want to be the best in this education industry!

3.Must have a purpose in education. You want to transform lives through the academics platform.

I’M IN! HOW DO I BEGIN?

If you’ve reached this far and you’re still passionate about becoming our new team member and be the future PSLE Superstar…

TAKE THIS SIMPLE TEST BEFORE YOU APPLY

Before you apply, take this simple 4 step test to find if this role is suitable for you or not.

1) Check out the work we do on our Social Media Profiles

https://www.facebook.com

https://www.youtube.com/@isuneducation

If you don’t believe or don’t have the heart to transform students' lives - don’t apply.

2) Ask yourself, “Do I see myself exploring and working with this team for at least the next 2-3 years and become a PSLE superstar?” If the answer is no, don’t apply.

3) Ask yourself, “Do I believe I’m great at what I do and do it much better than most people?” If the answer is no, don’t apply.

4) Ask yourself, “Do I see myself giving it all to the students; and sometimes extra hours not because I have to, but because I've lost track of time?” If the answer is no, don’t apply.

IF YOU DECIDE THAT YOU’VE PASSED THE 4 STEP TEST ABOVE

Send your resume to [email protected]

Lisu

ISUN Education

Giving an education that inspires the Greatness in everyone

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

As a member under the Service Centre Performance Operations Unit, you will be responsible for spearheading initiatives to optimise customer service experiences and operational efficiency.

Your broad responsibilities include:

• Planning, conceptualising, and developing comprehensive strategies for counter and call appointment services to elevate customer satisfaction and streamline operations.
• Conducting research, benchmarking, and comparative studies to remain at the forefront of digital and technological advancements in counter service.
• Identifying opportunities for enhancing customer delight and recommending their implementation within the organization.
• Gathering and analysing customer insights, identifying trending topics, and pinpointing service gaps and policy issues.
• Developing actionable recommendations to address these concerns and improve overall service delivery.
• Overseeing and maintaining operational systems utilised by the service centres, ensuring their smooth functioning and optimisation.
• Establish and implement monitoring system for service performance and leveraging on operations research models or analytical tools to continuously analyse data for customer insights, trending topics, gaps, process improvements and service delivery.
• Providing guidance and support to Executives on daily operations, including statistics reporting, general administrative duties, and procurement matters.

What we are looking for

• Prior experience in project management, particularly in service operations or customer service settings.
• Familiarity with a wide range of statistical and process improvement tools to solve problems and mine data for business insights, such as Excel, UiPath, Power BI, SAS, or Python.
• Experience in data visualisation tools such as Canva would be preferred
• Good analytical skills with the ability to gather, analyse, and interpret data to drive decision-making.
• Good communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
• Strong organisational skills with keen attention to detail.
• The successful candidate will hold the corporate title of Manager/Senior Manager with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.