Total 16 help desk specialist job vacancies in d06 beach road high street

Scope of work

Front Desk Operation

• Answer incoming calls and direct calls to the relevant parties

• Take down messages and convey messages to the relevant parties concerned

• Man reception area and attend to school visitors

• Maintain the cleanliness and tidiness of the school’s reception area

• Assist the administration of security procedures i.e. sign-in / out for visitors

• Assist in collating the class registers and students’ attendance.

• Prepare the meeting rooms prior to meeting

• Receive and direct visitors to meeting room

• Arrange for refreshment if required

Other Administrative Duties

• Assist in issuing of class registers to the students or teachers

• Assist other school staff in collating non-confidential information and filing of non-confidential documents.

• Handle other administrative work assigned by Principal, Vice-Principals and Administration Manager

Qualifications, skills and experience:

• NITEC (Office Skills) or minimum 5 GCE ‘O’ Level including pass in English Language. Officer without the required ‘O’ level passes but with relevant experience could also be considered.

• IT literate and proficient in the use of common office utility software (e.g. Microsoft Words, Excel, PowerPoint)

• Resourceful and able to harness information from various information sources (e.g. World Wide Web).

• Pleasant and service-oriented with at least 2 years’ experience as an Administrative Support Officer and have done work similar or equivalent to the job scopes mentioned above.

• Preferably have experience working in schools and deal with young children.

• Good interpersonal skills and able to relate to people

• Able to work independently and as a team player ability to use certain IT systems like SC mobile.

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 year (1 Jan 2026 to 31 Dec 2026).

Personnel to be deployed at the following hours:

• Mondays to Wednesday & Friday: 6:45am to 3:00pm, inclusive of 45 mins lunch break

• Thursdays: 6:45am to 5.00 pm, inclusive of 45 mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location: Beacon Primary School, 36 Bukit Panjang Ring Road S(679944)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

Responsibilities

• Collaborate with all divisions and work closely with them to understand their specific procurement needs and business objectives.
• Check reasonableness of bid analysis, review and process requisition and purchase orders for supplies
• Ensure procurement activities are managed effectively, prioritising budget and cost control while ensuring that all actions align with governance requirements and organizational priorities.
• Build a culture of procurement compliance through continuous improvement and training to stakeholders.
• Support budgetary planning and costing.

Requirements

• Diploma / Degree in Business Administration or Supply Chain Management is preferred
• Minimum 5 years of relevant experience.
• Good knowledge of procurement policies is preferred.
• Good analytical, communication, interpersonal and stakeholder engagement skills.
• Able to work well independently and in a team under a challenging and fast-paced environment
• Proficient in MS Word, Excel & PowerPoint.

AccAssurance LLP

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccAssurance, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accassurance.com.sgfor more information about us.

Tax Senior

Your professional designation are as follows:

Tax Senior -> Corporate Services Specialist

Job Description:

Working in the role of a leader

As your career mentor, we believe in the importance of empowering you to become a leader at all levels. Our Firm’s core values will empower you with the delegated authority to lead and embrace the challenges you face in your audit career. These will also enable you to provide value added services to the respective stakeholders.

Working as a tax senior

Your scope of work as follows:

• Work on tax and related assignments under the supervision of managers and partners to ensure that assignments are executed based on the relevant professional requirements and on a timely basis.

1. Assist to prepare corporate and individual tax computations and returns
2. Responsible for day-to-day administration and compliance for various tax matters
3. Assist in other tax tasks required under the applicable laws and regulations.

• Provide guidance and supervise the work of junior colleagues on tax and related assignments;
• Assist managers and partners in the administrative functions of client portfolio management;
• Assist in training and technical matters of the Company;
• Assist in the practice development matters of the Company, such as the preparation of fee proposals; and
• Working as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis; and
• Developing and maintaining professional relationships with clients.

Requirements:

• Degree in Accountancy or tax qualification or a professional qualification under the ACCA, ICAEW, SCA and SIATP
• Proactive, committed and a team player
• Possess professional qualities with good communication and interpersonal skills
• Possess initiative and ability to work independently
• Strong analytical thinking skills
• Minimum 2 years’ experience

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

AccVisory Pte Ltd

About the Company

We are a fast growing and dynamic boutique public accounting firm providing accounting, assurance, corporate secretarial, tax and business advisory services. We are also approved training employers under the ACCA, ICAEW and SCA Schemes.

In AccVisory, we believe in supporting and helping our staff to become competent and effective in their work. We also believe that it is possible to achieve work life balance through sufficient planning and tapping on technology to do things more efficiently.

Over the years, we have incorporated new technologies, such as robotic process automation (RPA) into our work areas so as to get ourselves future-ready for opportunities in professional services afforded through digitalisation.

Working here gives you an opportunity to acquire new and emerging skill-sets, such as digitalisation, accountancy advisory or data analytics that are associated with the evolving role of an accountant.

You can look forward to a challenging, yet satisfying and practical experience in our public accounting practice as our staff get to take on and experience other job roles to build their professional skill-sets beyond those of a traditional accountant.

We are located at Rochor area. Visit www.accvisory.com for more information about us.

Accounts Specialist

Your professional designations are as follows:

Accounts Specialist -> Corporate Services Specialist

Job Description:

Reporting to the directors, your main role is to be a fieldwork team leader on accounting and related assignments, ensuring that these assignments are planned, executed, documented and concluded based on the relevant professional standards;

Specifically, your areas of responsibilities are to:

• Provide guidance and supervise the work of junior colleagues on the accounting and related assignments;
• Assist in the preparation of reports and schedules that are to be delivered to the clients and other external parties using robotic process automation (RPA) technology;
• Assist in the functions of client portfolio management;
• Ensure all clients’ needs are met in regards to answering queries promptly, building relationship with client and anticipating requirements;
• Provide clients with value-adding recommendations for improvements in processes and controls;
• Participate in sales and marketing activities;
• Prepare payroll reports, administration of payroll funds and CPF contribution;
• Assist to prepare corporate and individual tax computations and returns;
• Liaise with tax and audit parties

Job Requirements:

• Degree in Accountancy or a professional qualification under ACCA, SCA and ICAEW schemes
• Minimum 2-3 years accounting/audit work experience in a public accounting firm
• Conversant and understanding of Singapore Financial Reporting Standards and Company Act
• Leadership skills to lead a team of junior accountants
• Proactive, committed and a team player
• Possess strong interpersonal skills
• Possess initiative and ability to work independently
• Proficiency in both written and spoken English and Chinese
• Able to commence work immediately

Benefits:

• Approved Training Organisation (ATO) by ACCA & SCAQ
• Flexible Working Arrangements (FWA)
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings
• Challenging and fulfilling career growth
• Dynamic working practices and environment
• Unlimited pantry access (while stock last)

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

An operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales:

• Order fulfillment: Pick, pack, and prepare items for delivery
• Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services
• Inventory management: Use Shopify & Excel to update inventory levels, replenish stock, and ensure adequate inventory
• Inventory control: Conduct regular inventory audits and reconcile discrepancies to maintain data accuracy.
• Customer service: Handle customer inquiries via whatapps & email and provide excellent service
• E-commerce sales: Set up and manage e-commerce sales and promotions, and update product descriptions and images

Other responsibilities may include: Processing returns, Scheduling deliveries, Managing payments, and Receiving and restocking items.

Some requirements for this role may include:

• At least two years of related experience
• Strong experience with e-commerce marketplaces
• Attention to detail and good follow-up skills

Requirements:

- Passionate about giving back and working with seniors and differently-abled crafters

- Strong excel knowledge & passion to go above and beyond.

- Strong knowledge of supply chain principles, inventory management, and vendor management.

- Proficiency in software (such as Quickbooks, Shopify) and Microsoft Office (Excel, Word, PowerPoint).

- Excellent negotiation, analytical, and problem-solving skills.

- Strong communication and interpersonal skills to collaborate effectively with suppliers and internal teams.

- Collaborate effectively with cross-functional teams to achieve key deliverables, fostering mutual support and team success.

Suitable For:

- Mothers

- Retirees

- Candidates recovering from burnout

_________________

Others:

• Lunch provided, working hours from 10 am to 6 pm, Monday to Friday

• Walking distance from Dover MRT station

• Salary: $1,800 to $2,000

Responsibilities

Reporting to the Head of Teaching and Curriculum, you will design, develop and implement high quality enrichment programmes that meet the learning needs of children. You will also be expected to take on curriculum duties.

Job Description:

• Work with Head of Teaching and Curriculum to ensure that curriculum and lesson delivery is aligned with MOE’s learning goals
• Teach, coach, and support children; nurturing their enthusiasm towards learning
• Assess work, provide appropriate feedback and track the progress of children
• Work collaboratively with parents to ensure that children are supported in their learning journeys
• Build strong relationships with parents through close communication
• Required to work Wednesday - Sunday
• To complete all our duties assigned by the management team

Qualifications:

• At least 1 year & above on relevant teaching or writing experience. Fresh graduates are welcome
• Diploma or Bachelor’s Degree in related field
• Passion for education, learning, and writing
• Genuine interest and enthusiasm in interacting with children
• Possess working knowledge and expertise of the Singapore education system
• Creative, meticulous, and driven individual
• Good time management, ability to work independently
• Collaborator with excellent communication skills
• Flexible, and able to manage change and ambiguity well

As part of country expansion, we are looking for a dynamic and versatile Talent Acquisition Specialist to be part of the HR team. You will be responsible for anchoring CHAGEE’s expansion and serving as a key partner to the business. You will also be an integral part supporting of the Group’s strategic expansion and initiatives.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for anchoring recruitment strategy and activities, including quality delivery of essential HR services (EVP, recruitment outreach, platforms, institutions etc.)
• Serve as talent partner to key business divisions, working closely with business stakeholders to support business expansion
• Implement talent acquisition activities across all platforms, including recruitment project and partner management
• Lead and facilitate country initiatives, including establishment of candidate supply channels, SOPs, policies etc.
• Champion employee engagement and Company culture initiatives, reinforcement of internal communication and employee relations
• Analyse trends/metrics and establishment of data dashboard; developing integrated solutions value-added analytics

Requirements

• Proven experience of 3 to 7 years as a talent acquisition or HR generalist, in a fast-paced environment
• Diploma in human resources or equivalent
• Enterprising mindset and approach
• Good communication and interpersonal skills
• Strong network and stakeholder management
• Knowledge of industry, recruitment trends and developments
• Team player, with a keen eye on details

Accounts Payable Specialist

· Central Location

· Great Working Environment

· Salary Circa - $3800 per month plus bonus

The Company

The company is a prominent player in the shipping industry with a network of offices in international locations. They are now looking to recruit an Accounts Payable specialist to be part of their team.

The Position

Reporting and working closely with Finance Manager, the AP Specialist will be responsible for the processing and payment of supplier’s invoices with the need to ensure that all invoices are properly documented and promptly recorded. The AP Specialist will ensure the accuracy of the creditor’s statement and reconciliation are done on a timely manner.

The Person

To succeed in this role, candidates should ideally have at least five-years of working experience, ideally gained from Accounts Payable. Candidates should have strong interpersonal skills, independent and the ability to partner with the business. This is an excellent opportunity to join a growing organization with a supportive working culture.

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

• Design and Development: Create tailored SAP Analytics Cloud (SAC) solutions to address clients' specific business requirements.
• Analytics Designer Expertise: Leverage the Analytics Designer tool in SAP SAC to build interactive, visually engaging, and user-friendly analytical applications.
• Planning and Reporting: Develop solutions that integrate advanced planning, reporting, and analytics functionalities to enable data-driven decision-making.
• SAP Datasphere Integration: Utilize SAP Datasphere to connect, model, and prepare data from multiple sources for seamless integration with SAC applications.
• Data Optimization: Ensure data workflows are optimized, models are robust, and analytics environments are scalable to handle complex business scenarios.
• Collaboration: Work closely with cross-functional teams, including business stakeholders, data engineers, and developers, to deliver high-quality solutions.
• Client Engagement: Understand business challenges, translate them into technical solutions, and provide actionable insights through SAP SAC applications.
• Continuous Improvement: Stay updated on the latest SAP technologies and trends to deliver innovative and efficient solutions.

Requirements

• 6 years experience in SAC Planning configuration and development
• Cost Accountant certification
• Good communication skills

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

LOOKING FOR LIKE-MINDED INDIVIDUALS READY TO BUILD THEIR CAREER WITH US!