Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead new business opportunities in right store opportunities in white space retail environments. You use your deep understanding of our categories and brands to sell to new customers and to expand current customers’ portfolios. In this role, you develop promotional pricing structures to fit with customer needs.

How you will contribute

You will:

• Responsible for developing and successfully implementing the commercial plan strengthen and expand Mondelēz International’s position with and assigned customer by preparing, negotiating and executing the business plans
• Responsible for the coordination between the customer and Mondelēz International internal functions
• Accountable for maintaining and developing strategic growth plans for customers with a focus on portfolio management, listings, distribution and effective promotion and visibility
• Build and develop strong category partnerships
• Manage pricing within the Gross to Net Framework, Assortment management, Forecast accuracy in conjunction with supply chain function
• Together with cross functional colleagues evaluate, plan & execute appropriate promotional and in store visibility
• Monitor, analyze and report on market developments and competitor developments

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Retail account management Demonstrating credibility with senior stakeholders
• Delivering superior results in different markets with varying degrees of maturity
• Category management
• Communicating effectively
• Negotiation
• Maintaining and building effective relationships
• Presenting to all levels of an organization
• Budgeting and forecasting

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The job holder will be responsible for the admissions processes of our various MSc programmes but with oversight of dedicated MSc programme(s), as well as Graduate Certificate programmes in collaboration with other team colleagues. S/he will work with the various stakeholders (Academic Director, relevant faculty members, students, internal and external stakeholders) to ensure the smooth running of the admissions process of our programmes. S/he will also have an important public relations role in representing the MSc Programmes Office, NUS Business School, and NUS both internally and externally, and contribute to the Business School’s mission and values.

The duties and responsibilities are as follows:

• Contribute to a dynamic team involved in the growth of the MSc Programmes Office
• Oversee and manage the admissions administration and processes (e.g. review of application materials, organize/conduct interviews, prepare reports and admissions materials for management review, etc.)
• Liaise with prospective applicants on application documentation and submissions
• Oversee and provide support to students for admissions-related matters (e.g. Application process, Student Pass, Matriculation, etc.)
• Collaborate closely with faculty in conducting and transcribing admission interviews
• Contribute to the review and improvement of admissions processes
• Conduct administrative briefing sessions for students
• Provide admission and general counselling to students
• Support overseas delegation visits and summer programmes
• Train and mentor junior staff as required
• Deliver a superior level of customer service and programme satisfaction to internal and external stakeholders
• Support Welcome Session, Orientation and other programme events organized by the MSc Programmes Office
• Other duties as assigned by the Associate Director, Director, Academic Director and Programme Office

Qualifications

• Degree from a reputable University in any discipline
• Minimum 3 to 5 years’ relevant work experience, preferably in a higher education institution
• Possess excellent oral and written communication skills with the ability to confidently engage and consult with senior level internal and external stakeholders
• Strong organizational ability and high attention to details in tracking and managing admissions for academic programmes
• Observant in identifying process, operational and service gaps and propose solutions
• Passionate in seeking constant improvements to processes and service delivery
• Strong customer service focus in cross-cultural environments
• Self-driven with a high level of autonomy and yet be a team player simultaneously
• Able to set priorities, multi-task and work under pressure
• Proactive and demonstrate creative, innovative and service-oriented approaches to problem solving
• Willingness to adopt flexible work hours and undertake business travel if needed
• Internet savvy with good computer (Microsoft Office Applications) skills

(Appointment job grade will commensurate with the selected candidate's experience)

About the role

We are seeking an experienced Workshop Manager to join our client's team in the Changi East Region. This full-time role is responsible for overseeing the day-to-day operations of the workshop and ensuring the smooth and efficient functioning of all mechanical engineering activities.

Job Responsibilities:

• Monitor and control all jobs so as to achieve the target turn-around time, man-hours and quality level
• Safe custody, control and maintain of all equipment and special tools used by workshop
• Provide first response to the customer’s management on technical investigations and incidents
• Ensure adequate manpower to perform the work
• Co-ordinate and control of works which are performed by more than one workshop.
• Carry out technical studies on modification, improvement, and/or replacement of system/components to the vehicle/equipment
• Ensure good housekeeping in order to provide safe and healthy working environment for the staff.
• Feedback relevant information gathered from meeting, seminars or forums to the staff and keeping the Project Managers informed on the development/situation in the workshop
• Identify and record any product/service problem and initiate action to prevent recurrent
• Verify the effective implementation of preventive and corrective actions on the non- conformity
• Ensure all works are carried out in a safe manner conforming to Department/project safety plan
• Take immediate measures to rectify all observed or reported hazards in the workplace
• Report all near-misses, incidents and accidents to Base Ops Managers immediately
• Act as a Site Incident Controller in a case of emergency

Job Requirements:

• Diploma or Degree in Mechanical, Electrical, Electronics Engineering, or equivalent
• At least 3 years of work experience as an Engineer in an automotive or other relevant maintenance related industry
• Minimum Class 3 Driving license, Class 4 or 5 driving license is preferred.
• Strong project & people management skills

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

P-Serv Pte Ltd

EA License No: 90C3494

Sharmila Damodharan | EA Personnel: R22107764

You may also reach me at 9777 6201 for further information.

Microbiology Laboratory Manager

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About Tungray Singapore Pte Ltd

As a subsidiary of Tungray Technologies Inc., Tungray Singapore Pte Ltd is a leading provider of advanced motion control solutions, specializing in Direct Drive Rotary (DDR) Motors and Linear Motors. We are committed to delivering high-performance motor solutions to clients in Singapore and across the region.

Job Description

We are looking for an experienced Business Development Manager to drive regional sales of DDR and Linear Motors. The ideal candidate will have a strong track record in sales, with specific expertise in the motion control industry and experience in selling similar motor products. This role is integral to expanding our market presence in Singapore and neighboring countries.

Key Responsibilities

• Develop and execute strategic sales plans to achieve growth targets for DDR and Linear Motors within Singapore and the region.
• Identify and pursue new business opportunities and potential clients across various industries.
• Leverage in-depth product knowledge to understand customer needs and present tailored motor solutions.
• Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction and ongoing business development.
• Conduct market research to stay informed about industry trends, competitor offerings, and customer preferences.
• Prepare and deliver sales presentations, proposals, and product demonstrations to prospective clients.
• Negotiate contracts and close sales, ensuring alignment with company goals and profitability.
• Collaborate with the technical and marketing teams to enhance product offerings and optimize sales strategies.

Qualifications

• Bachelor’s degree in Engineering, Business, or a related field.
• Minimum of 7 years of experience in sales, with a focus on motors or similar industrial products.
• Proven track record in regional sales, particularly within Singapore and neighboring markets.
• Strong knowledge of Direct Drive Rotary (DDR) Motors, Linear Motors, and related motion control technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team, with a goal-oriented and self-motivated approach.
• Willingness to travel within the region as required.

Benefits

• Competitive salary with performance-based bonuses.
• Opportunities for professional development and career advancement.
• A collaborative work environment focused on innovation and growth.

Send resume to email : [email protected]

Industry: Construction/Building/Architecture/Interior Design

Location: Expo

Position: Assistant Manager, Finance and Accounting (Job ID: 19370)

*Basic Salary + VB*

Working hour: Mon - Fri, 08:30～05:15

Job Description:

1. Support Manager in preparing and reporting of quarterly consolidated financial statements to the parent company.
2. Support Manager in reviewing quarterly financial statements of group companies.
3. Support Manager in preparing and reporting of quarterly financial reports to the parent company.
4. Support Manager in preparing for financial closing and audit.
5. Support Manager in preparing and review of yearly budgets.
6. Support Manager in preparing cash management, including those for some group companies.
7. Support Manager in preparing and reporting of the quarterly group organizational chart and list of group companies.
8. Review daily payments.
9. Perform additional assignments as required by the Manager, Senior Manager, Finance and Accounting or the Chief Financial Officer.

Job Requirements:

1. A bachelor’s degree in business or accounting, good knowledge of IFRS, plus a minimum of three years’ experience in financial management and general accounting or equivalent combination of training and experience, including those for processes related to preparation and reporting of consolidated financial statements.
2. Must demonstrate good organizational skills and possess good communication and interpersonal skills.
3. Fluency in Japanese (conversation level) will be required to liaise with Japanese speaking stakeholders.
4. Good excel skills, including but not limited to “IF functions”, “Index functions”, “Pivots”, etc.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your understanding and co-operation!

Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Quality Assurance Manager

Key Responsibilities
• Serve as the main Quality point of contact related to suppliers
• Manage External site to contractual obligations relative to Quality Agreement, specifications, quality, safety and regulatory requirements
• Review and/or approve as necessary, completed production batch records, deviations, master batch records, change controls, audits/inspections responses
• Understand and interpret applicable GMP Regulations pertaining to manufacturing and testing activities at External site
• Provide quality oversight of the manufacturing, testing, and release of materials at External site
• Author and drive actionable site inspection readiness plans
• Author inspection playbooks with External site on key risks/gaps and drive readiness efforts with External site
• Representation at product-specific Regulatory Inspections and/or during Notified Body audits of External site, as applicable or required
• Identify and mitigate risk at the External site
• Monitor and communicate site performances in means of quality metrics through actionable periodic reviews and operating reviews
• Escalate risks or roadblocks to management
• Drive timely decision making using principles
• Drive continuous improvements

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• Min 5 years relevant experience in a related industry preferred
• Able to start immediately preferred

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA/ QO)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Analyze the market to identify opportunities and challenges in the manufacturing of parts precision metal, silicon rubber, plastic injection/molding, CNC, etc.
• Develop and implement market entry strategies and go-to-market roadmaps.
• Foster and build good customer relationships and networking for revenue growth and customer retention.
• Understand and identify customer’s product needs.
• Set sales budgets, pricing strategies, and ensure achievement of sales targets.
• Achieve high customer satisfaction and attend customer meetings with timely commitment.
• Develop long-term customer satisfaction in managing and meeting their requirements.
• Local and overseas travels during course of work required.
• Prepare and present sales reports, forecasts, and market analysis to senior management.

Requirements:

• Diploma/Degree in Mechanical / Precision Engineering.
• Possess 5-6 years of relevant sales experience in the plastics, rubber and metal substrate components/parts.
• Wide range of networking to targeted customers / industries.
• Energetic, self-driven, independent, resourceful, and possess strong client relationship and leadership skills.
• Able to build and maintain good customer relationships management at all levels.
• Responsive, has strong commitment and is result-oriented.
• Good communication skills and good decision maker.

GMP Technologies (S) Pte Ltd (EA Licence: 11C3793) | EA Personnel: Novita Widjaja (Reg No.: R22105960)

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

YOUR ROLE AND RESPONSIBILITIES:

1. Relationship Management:

· Build and maintain strong relationships with clients, understanding their evolving needs.

· Provide exceptional customer service and support to retain clients and build long-term partnerships.

2. Needs Assessment and Analysis:

· Conduct thorough assessments to understand client’s specific needs and objectives.

· Analyze the existing employee benefits programs and identify areas for improvement on renewal.

· Help clients manage and control the costs of their benefits.

· Provide strategies for cost containment.

3. Market Research and Plan Design:

· Identify the insurance market to find best available plans and carriers.

· Design customised employee benefits plans that align with client’s goals and budget.

· Present multiple options and explaining the benefits and drawbacks of each.

4. Negotiation:

· Negotiate with insurance carriers to secure the best rates and terms for the client.

· Leverage industry knowledge and relationships to obtain favourable terms for clients.

5. Employee Communication and Education:

· Conduct in-person or online sessions to brief employees on their benefits.

· Provide on-going support to answer employee/HR questions and resolve issues

6. Claims Management:

· Assist in claim escalations from HR or employees

· Act as a liaison between employee and insurance carriers to resolve claims issues, if applicable

7. Renewals:

· Review performance of the insurance plans to ensure they continue to meet client’s needs.

· Recommend changes to the plans based on feedback from client and/or industry trends.

· Conduct remarketing exercise to compare the terms against existing insurance carrier.

· Provide claim analysis report to inform clients the claim trends of employees

OUR IDEAL CANDIDATE WILL BE:

· Excellent report writing skills

· Good team spirit

· Resilient and able to meet deadlines

· Able to build relationship across all levels

· Minimum 4 years of relevant experience in a similar capacity

· A recognized degree in any discipline and/or professional insurance qualifications

· Good working knowledge of employee benefits products

· Good communication and interpersonal skills

· Strong verbal and written English (Effective bilingual in Mandarin will be bonus)

YOUR BENEFITS AND SALARY:

· Commensurate with qualification and experience

· Working in a collaborative environment with excellent learning opportunities

If you think we are the right fit for you and you are the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

Senior Maintenance Manager

Working Hours: 5days (Mon-Fri), 8 am to 4.30 pm.

Work location: Jurong Island (Transport provided at Jurong East)

Salary: $8,000 to $9,500

Responsibilities：

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals.
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant to achieve reliability and availability of plant equipment of the highest level.
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents.
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System, and best industry maintenance practices.
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant.
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction.
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards.
• Line management responsibility for Maintenance team members.
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant.
• Approval of requisition for new equipment and maintenance spares.
• Approval of Contractors’ daily timesheets.
• Approval of the daily maintenance activities and modifications in the plant.
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance.
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner.
• Assessment and review of in-house contractors’ performance and the contract.
• Undertakes special assignments or projects as directed by the Manufacturing Director

Requirements:

• Degree in related discipline.
• Experiences in the chemical industry Singapore as Manager or Assistant manager.
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities.
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility.
• Knowledge about and to be familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment will be an advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Microbiology Laboratory Manager | Up to $6.5k | 5 Days | Woodlands

• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Key Responsibilities:

• Oversee the delivery of key initiatives, ensuring they are completed on time and within budget, with a focus on leveraging Artificial Intelligence (AI) / Machine Learning (ML) models.
• Work closely with stakeholders across Consumer Banking Operations and Technology to align on project deliverables, goals, and timelines.
• Provide regular project updates, track milestones, and follow up on action items to ensure seamless execution.
• Utilize data analytics and reporting tools to track project performance, identify trends, and make data-informed decisions to optimize outcomes.

Requirements:

• Degree in Business, Finance or any related field
• At least 3 years of experience in project management, ideally within the banking or financial services sector.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment and resolve challenges effectively.
• Collaborative approach with the ability to work across diverse teams and build solid relationships.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Overview

This position is responsible for advising and maintaining client relationships in the marketing function.

Main Duties

• Develops and maintains client relationships.
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on investment products and services
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product developmen
• Monitors tasks for quality assurance to meet client servicing needs.

Requirements

• AUM book size of minimum USD 150 to 200 mio
• At least 8 - 10 years’ relevant experience
• Strong interpersonal, communication and client interfacing skills
• Good university degree
• Preferably completed professional qualifications: CACS Papers I and II
• Driven and entrepreneurial
• Good business acumen
• Able to read, write and communicate fluently in English and Japanese are strongly preferred as this role is required to deal with Japanese clients.
• Responsible for achieving annual revenue targets and objectives.
• Trusted advisor who succeeds in maintaining a group of dedicated clients.
• Builds market share; able to enhance client asset size over time.
• Competent in advising clients on investment products and services.
• Actively involved in new business development; able to anticipate and capitalize on business opportunities.
• Keeps up to date with products and services; may give input for new product development.
• Monitors tasks for quality assurance to meet client servicing needs.

Reporting To

• Team Head

Job ID: 19113

• Location: Raffles Place
• Working hours: 9am - 6pm
• Salary: up to $7,500 (Depending on experiences)

Job Description

Position Summary:
Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.
You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.
  

Job Requirement

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19113, Influencer Marketing Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Job Description

• Industry/ Organization Type: Event Management
• Position Title: Business Development Manager
• Working Location: Toa Payoh
• Working Hours: 5 days (Mon to Fri, 10AM – 6PM)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Incentive Scheme
• Duration: Permanent

Key Responsibilities

• Build and nurture strong connections with clients, managing the pipeline from qualification to closing deals
• Identify and profile potential accounts to expand our client base, connecting with selected industries and businesses through personalised outreach
• Unearth new business opportunities and qualify them for further engagement
• Create compelling presentation materials and accurate quotations that impress our clients
• Work closely with project managers to ensure seamless execution of events and align client expectations
• Attend industry events and networking functions to promote our agency and explore new business opportunities
• Track and report on business development activities and sales metrics, using data to identify areas for improvement
• Stay updated on industry trends and innovations to keep our strategies fresh and competitive

APPLY NOW!!!

• Minimum Diploma/Degree in Business Administration, or relevant discipline
• Has 3-5 years of sales experience, with a bonus for experience in event agencies
• Excellent communication and presentation skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70655 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• To prepare documentation for tender submissions.
• To develop tender strategies and oversee tender estimation responsibilities.
• To coordinate with all parties to provide accurate analysis of the participated project, including collating critical information and preparing final submission documentation.
• To lead and monitor the QS team for variation works, progress claims, and cost control.
• To develop and improve departmental workflow and productivity.
• To liaise with main contractors, subcontractors, clients, and
• suppliers/vendors for project claims and cost issues.
• To develop standards for contracts, including the presentation of budgets, payment terms, etc.
• To review the contractual performance of all parties to ensure compliance with terms and conditions.
• To periodically report work progress to senior management.

Requirement:

Diploma or Degree in Construction Management/Building /Quantity Surveying.

Minimum 5-years of relevant working experience in the Construction industry.

Meticulous and systematic individual with positive working attitude.

Good oral & written communication skills.

Multi-tasking and is able to handle stress.

Durapower Group take pride as a Singapore enterprise specialises in the design, manufacturing, and integration of lithium battery systems for automotive and energy storage systems

This role will oversee product management team and directly reporting to Director of Engineering. The person must be able to speak English and Mandarin as he or she will also collaborate closely with the Engineering staff in China.

The person will work closely with key stakeholders from strategic development and sales, engineering and production. This person shall be well versed in communication and coordination, strategic and organized personality, proactive, experienced and skilful in managing a team. Experienced in engineering and equipped with product management skills.

Roles & Responsibilities:

· Secure and confirm customer requirements and operational profiles to communicate effectively with R&D / plant engineers and ensure successful system integration with other vehicle components.

· Offer technical assistance to clients on existing and new projects and products. Ensure customer satisfaction.

· Assign ownership and manage the company Li-Ion battery product portfolio (Commercial EV and Marine) in providing fast technical-commercial proposal (support) to BD & sales team for pre-sales activities, for APAC, EU and US.

· Updated with market competitors’ capability on product benchmarking, working closely with R&D and engineering team in Singapore and China team to achieve strategic goals.

· Working closely with Strategic Development and Engineering Director in market – product penetration, product development roadmap, in securing market leading position with right technology, right cost (ROI) and right timing, through strategic partnership and/or organic growth. Strategize cost reduction efforts with engineering, procurements and all functions to ensure competitive price.

· Achieve product standardization with core segmentation to achieve stronger product brands, better economic of scale and technological improvement.

· As the product manager/owner to manage product brochures, product manual, BOM, Spare Parts and maintenance, and to secure customer testing / certification requirements for their applications/region.

· Liaise with customers (BD/sales manager), work with PMO team and engineering / manufacturing plant to support ongoing projects as gate keeper.

· Communicate design change requests, design issues and potential optimization of battery systems to appropriate product engineering and manufacturing teams.

· Train customers and colleagues on Durapower products and applications where applicable.

· Maintain proper organization and documentation for different projects and product portfolio and ensure proper record keeping.

· Proven leadership in managing and leading product management team of multinational.

· Manage team capability to provide Engineering Field Support (as when needed). Compile field failure from Aftersales to implement CIP.

Requirements:

· Degree/Masters or Phd. in Electrical Electronics, Mechatronics, Automotive or Mechanical Engineering.

· Experienced product manager with total 8 - 13 years’ experience in development or application engineering, or system integration and product management, preferably in the space of mobility or electrification.

· Inclusive 3 – 8 years of experience in product management portfolio in mobility or electrification industry preferably with APAC, EU or US markets.

· Knowledge of Singapore and regional electrical standards, global vehicle standards and basic safety requirements.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint).

· Bilingual in English and Mandarin, as the role requires close collaboration with our engineering team in China.

· Can-do attitude, and high EQ to manage customer relationships, and key stakeholders from strategic BD team, engineering team and PMO team.

· Experience working with technical – sales/BD performance related KPI.

· Work location based in SG, willing to travel on demand basis.

Position Overview

We are seeking a driven, proactive Key Account Manager in Food & Nutrition to join our team in the Specialty Ingredients sector. This role is pivotal in driving aggressive business growth by hunting for new business opportunities and building a solid pipeline of prospective clients, alongside strengthening relationships with our key accounts.

We’re looking for someone with a strong commercial mentality who thrives in a dynamic environment and has the technical expertise and insights to act as a trusted advisor to our customers.

As a Key Account Manager, your focus will be on expanding our market share by identifying new customers, actively pursuing leads, and converting them into long-term partnerships. In addition to growing new accounts, you will also provide valuable technical guidance to existing customers enduring Caldic and our Principals’ products are effectively positioned in the market.

This is an exciting opportunity for a highly motivated individual who is passionate about generating new business, creating innovative solutions and maximizing our customers’ success.

Key Responsibilities:

New Business Development:

• Strategically prospect and identify potential new business opportunities within the <Industry> sector, expanding our customer base and achieving ambitious growth targets.
• Develop and implement tactical plans to exceed sales quotas by relentlessly pursuing potential clients across assigned territories and verticals.
• § Implement focused initiatives to capture new market share, moving quickly on leads and converting them into loyal customers.

Account Management & Relationship Building:

• Cultivate strong relationships with existing key accounts, ensuring their ongoing satisfaction and identifying additional growth opportunities.
• Develop a deep understanding of customer needs and demonstrate how our portfolio can support and enhance their business objectives.

Territory Management & Growth:

• Manage a diverse customer territory, with a dedicated focus on increasing market share, cross-selling and upselling within the segment.
• Create, monitor, and refine a pipeline of new customers while strategically managing existing accounts to maximize value and profitability.

Technical Promotion & Support:

• Champion our Principals' and Suppliers portfolio through technical promotion, delivering product insights and training to customers.
• Provide hands-on technical support and guidance, positioning yourself as an industry expert and trusted advisor.

Market Representation & Networking:

• Actively represent Caldic and our Principals at industry events, networking opportunities, and trade shows to strengthen our brand presence.
• Stay informed on industry trends and competitor activities, leveraging this knowledge to refine our approach and maintain a competitive edge.

Performance Analysis & Reporting:

• Prepare and present regular reports on account performance, new business wins, and market trends.
• Collaborate with internal teams to ensure alignment on customer satisfaction and seamless project delivery.

Position Requirements & Key Abilities

• Education: Bachelor’s degree in science or related qualifications in Food Science/ Biology/ Chemistry.
• Experience: Proven experience in Food Specialty Ingredients and a minimum of 6 - 10 years in Sales or Business Development.
• Sales Drive: Strong commercial acumen with a track record of achieving or exceeding sales targets in a “hunter” sales role.
• Relationship Skills: Exceptional communication and interpersonal skills, with the ability to establish trust and rapport with customers.
• Technical Knowledge: Ability to effectively support product promotion, technical inquiries, and customer training.
• Analytical Ability: Strong problem-solving skills and the ability to analyze market and customer data to inform strategy.
• Travel: Willingness to travel within the assigned territory as needed to meet with customers.
• Tool: Proficiency in MS Office and CRM software.

Key Personal Attributes

• Customer-Oriented: Highly focused on customer satisfaction and relationship building.Results-Driven: Demonstrates a strong focus on achieving sales targets and driving growth through new customer acquisition.
• Industry Insight: Deep knowledge of the industry and the competitive landscape.
• Strategic & Tactical Selling: Skilled in both consultative selling and closing techniques to drive new business.
• Adaptable & Collaborative: Ability to work independently and collaboratively within a team.
• High Integrity: Demonstrates ethical decision-making and trustworthiness in all interactions.

About Connell Caldic

Connell Caldic is part of Caldic, a growing global provider of added-value distribution solutions for the life and material sciences, active across 43 countries in Europe, Latin America, North America, and Asia-Pacific.

Because we care, we touch the lives of hundreds of thousands of people every day. We inspire innovative and sustainable distribution solutions for the food, pharma, personal care, and industrial product formulation markets of the world. Our specialty ingredients and chemicals solutions, carefully sourced and customized to specifications whenever required, are backed by outstanding research & development, customer service, and technical & regulatory support, ensuring that they meet precisely determined needs at every stage of the value chain.

To learn more about Connell Caldic and our complete solutions offerings, visit www.caldic.com.

Connell Caldic is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

To all recruitment agencies: Connell Caldic practices direct hiring and does not accept agency resumes. Please do not forward resumes to our jobs alias, Connell Caldic employees or any other organization location. Connell Caldic is not responsible for any fees related to unsolicited resumes**

Experience: 10+ Years

Role: Application/Tech Delivery Manager

Key Domain/ Technical Skills:

· Red Hat Linux, Shell Script, Java

· OCP

· Oracle

· Maria DB

· Spring boot knowledge

· Knowledge in Jboss, Unix, Linux

· Good to have multi tenancy approach

Key Responsibilities:

· With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

· Lead and mentor a team of technology Microservice professionals focused on customer onboarding.

· Collaborate with stakeholders to define project goals, objectives, and deliverables as per the roadmap/agreed scope.

· Candidate is required to work very closely with Cross-functional teams and ensure the microservice modules/SDM documents are delivered on time with quality.

· Strong analytical and problem-solving skills with a focus on delivery results.

· Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

· Candidate must be able to apply good working knowledge of project procedures, workflows, and milestones to complete projects assigned.

· Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs.

· Analyse, develop, enhance, debug, support, maintain, test applications

· Good to have the knowledge in SDM Process, esp infrastructure preparedness and coordination with cross division teams.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 15 + years’ relevant experience preferably in a Finance Institution.

Essential:

· Past technical and delivery experience, preferably in a retail banking or wholesale or business banking environment.

· Have managed team size between 5 and 10

· Experience in SDLC/ Agile delivery (SCRUM)

· Directly lead and manage a team of technical teams.

· Understand and adhere to bank process such as project governance, change control management etc...

· Ability to manage complex, time-sensitive deployment queues with other teams in the bank.

· Strong organizational and leadership skills.

· Ability to adapt to in an environment where requirements change rapidly.

· You must be the experienced developer, with good experience in system integration/interfacing.

· You will typically be assigned to work on specific projects and is expected to support the Application Delivery.

· Manager (ADM) in all relevant technical matters, end-to-end, within the project.

· Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.

· You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

· You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

· PMP Certified

· Java Certified

· VM Infrastructure awareness

· Good to aware on UOB TDM Process

We are looking for experienced merchandiser as you will be a crucial role in the retail industry by managing and coordinating the procurement, planning, and display of products to maximize sales and profitability. You will analyze market trends and customer preferences to inform purchasing decisions to the management and drive sales growth.

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Quantitative Strategies Portfolio Manager to join our team in Singapore. This person will be responsible for managing a portfolio of financial assets on behalf of the firm, ExodusPoint Capital.

Responsibilities

• Construct proprietary algorithms designed to capture alpha by applying research models derived from mathematical and statistical computations
• Work closely with analysts, developers and traders to ensure trading strategies are executed correctly

Qualifications

• Excellent investment track record with defined risk framework and parameters
• Expertise in alpha research and modeling, portfolio construction, optimization, risk management and trade execution
• Min. 2 years of experience of managing institutional size capital in a hedge fund or proprietary context
• Min. 2 years of experience with responsibilities of developing and executing systematic approaches to trading a defined universe of financial products

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Job Scope:

• Coordinate architectural design and documentation efforts between project teams and stakeholders
• Collaborate with architects, engineers, and contractors to ensure project alignment and compliance with design specifications
• Manage project schedules and deadlines, ensuring timely delivery of drawings and documents
• Review and approve architectural plans and specifications for accuracy and completeness
• Facilitate communication between team members and resolve any design-related issues
• Conduct site visits to monitor construction progress and ensure adherence to design intent
• Assist in the preparation of presentations and reports for clients and stakeholders
• Maintain organized project documentation and archives
• Stay updated on industry trends, building codes, and regulations
• Support the project manager in budget and resource management

Requirements:

• Degree in Architecture with at least 3 years of relevant experience in a main construction firm
• Strong ability to interpret construction drawings
• Meticulous, highly motivated, and possesses good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.