Total 3 Junior Executive hotel manager job vacancies in Loyang, South East

Responsibilites:

• Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

Company Name: Laguna National Golf Resort Club

Job Position: Senior Customer Service Assistant - Driving Range

JOB RESPONSIBILITIES

• Provide a high level of customer service and assist in members' and guests’ inquiries
• Collect ball fees, Toptracer Range fees, and ball card top-up fees
• Assist with bay reservations for members and the public (phone, email, in-person)
• Supervises and directs junior level CSA in the golf shop as well as field attendants
• Assist to manage the receiving and processing of new inventory in the shop
• Assist to stage and prepare club activities and leagues being organized at the driving range
• Liaise with other departments such as housekeeping, and engineering to report facility issues for a timely resolution.

JOB REQUIREMENT

• Post-secondary education is an asset but not required
• Strong customer service skills in person and over the phone
• Proficient in basic computer software (MS Office and similar)
• Reliable, punctual, and eager to be part of a service-oriented team

*Only shortlisted candidates will be notified.

JOB DESCRIPTION

• To ensure all goods received in the hotel are properly supported by the hotel PO
• To examine both the quality and quantity of the goods
• To ensure goods are promptly moved to Stores or the concerned department once received
• To ensure outgoing goods are properly documented and accounted for
• Match invoice to purchase order. Do not accept unauthorized merchandise
• Inform Purchasing Manager and Cost Controller of any deficiencies and mistakes
• Input into the system all goods received daily and print Goods Received Note and attached with the invoice and PO
• Follow up closely with purchasing if there are any goods returned, close the item in the system once credit note received
• To closely monitor with the Purchasing Officer all pending or partial deliveries
• Ensure receiving bay should be clear and orderly at all times

JOB REQUIREMENTS

• Ability to communicate in English with guests/visitors/vendors and hotel staff to their understanding.
• Ability to provide legible communication.
• Ability to compute mathematical calculations.
• Experience with computers, calculators or word processors.