Total 909 Director/C-Level hr assistant job vacancies in Singapore

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Human Resources and Faculty Administration (HRFA).
• HR Technology Management
  • Lead the strategic planning and execution of HR Technology systems/platforms to improve and streamline HR operations, as well as enhancing the user experience for employees, line managers and HR users.
  • Serve as a liaison between HR function and IT/System implementation partner for the SAP SuccessFactors implementation project and ongoing technology initiatives/enhancements.
  • Lead the design and delivery of new/enhancement of HR technology solutions including HRIS (SAP HR ECC, SAP SuccessFactors modules) and other relevant 3rd party HR tools (e.g., Qliksense, Glint, Chronus, Microsoft Office Tools, Document management System) to meet the needs of the organization.
  • Work closely with cross-functional teams to ensure smooth rollout and integration between HR systems and other organizational platforms, aligning to business requirements.
  • Facilitate the change management process for the deployment of new systems or major updates to existing HR systems/modules.
• Data Management and Analytics/Reporting
  • Oversee the management of HR data, not limiting to data structure inventory, data accuracy and compliance with data privacy.
  • Drive HR analytics and through development of standard reports/dashboard to provide insights into key HR metrics to support data-driven decision making.
  • Partner with IT department to implement and monitor security measures to protect sensitive HR data and ensure data access control.
• Process Optimisation
  • Lead and collaborate with business owners (internal HR or external stakeholders) to operationalise the implementation of the HR/Academic policies and processes via technology.
  • Identify opportunities to streamline HR processes, workflow and improve user experience through technology enhancement/automation.
• Compliance and Vendor Management
  • Oversee and review users' access for all HR related systems, i.e., HRMS such as SAP HR/SuccessFactors, reporting tool such as Qliksense, electronic document management system, Intranet repository, 3rd party systems, etc. to ensure segregation of duties are being managed appropriately according to internal control guidelines.
  • Participate in the periodic audit review exercise, not limiting to users' access maintenance.
  • Manage relationship with HR technology vendors, together with the IT department, on system patches/upgrades, maintenance, adhering service level agreement, contract negotiation.
• Training and Documentation
  • Develop training materials, conduct training sessions for users on the use of HR technology platform. Create and maintain documentation, user guide, FAQs to support end-users to navigate the system effectively.
• Team Management
  • Lead and mentor the team members, providing guidance on project prioritization, continuous development and keeping up with new technology trends.

• Bachelor's degree, preferably in Computer Science, Information Technology, Human Resources, or a related field.
• Minimum of 8 years of broad HR experience, with at least 3 years in HR technology implementation, or related roles, including leadership or supervisory experience.
• Strong understanding of HR technology platforms, including HRMS (SAP HR ECC, SAP SuccessFactors), 3rd party faculty information system, survey platform (Glint).
• Proficiency in HR solutions' configurations, customizations, and integrations.
• Highly self-motivated and independent thinking abilities.
• Strong presentation and stakeholder influencing/engagement capabilities.
• Excellent interpersonal and communication skills, with the ability to work in multiple teams and coordinate efforts across different stakeholders.
• Strong leadership and team management skills with the ability to inspire, motivate, and develop team's members.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our Client

Our client is a SGX-listed trust with predominant portfolio of income-producing real estate which is used primarily for hospitality and/or hospitality-related purposes, located in the U.S.

Your Role

This role reports to Head of Finance with the following responsibilities:

• Assist CEO and Head of Finance in overseeing the financial activities, ensuring that accurate financial information are reported in an appropriate and timely manner.
• Perform group consolidation and prepare monthly and quarterly reports for Management.
• Review the works of the finance team, ensuring that the financial information used in statutory financial reports are in full compliance to the Group’s regulatory financial reporting requirements and the relevant accounting standard.
• Oversee the preparation and review of financial information used in public announcements in respect of quarterly/half-yearly financial results.
• Prepare all public announcements for review and approval by Management.
• Evaluating new financial reporting requirements, accounting standards and coordinating and liaising with external professionals (eg auditors and tax advisors).
• Oversee the preparation of the quarterly Audit & Risk Committee and Board Meeting, leading the co-ordination in the quarterly exercise.
• Work closely with asset management team to support operations, ensuring compliance with the Trust Deed, Property Fund Guidelines, Operating Memorandum and other legislative and regulatory requirements (eg Property Manager Agreement).
• Review tax returns and monitor the tax agent’s responses to the authorities.
• Work closely with asset management and property management team to lead the co-ordination of the annual budget exercise.
• Work closely with CEO and Head of Finance to monitor and review matters relating to hedging strategies, financing and re-financing arrangements.
• Liaison with Bankers, Internal & External Auditors, Corporate Secretary, Unit Registrar and Tax consultants etc.
• Undertake ad-hoc projects and perform pro forma financial analysis, in particular for acquisition and disposition projects.
• Ad-hoc accounting, financial and administrative assignments from CEO and Head of Finance.

Your Profile

• At least 10 years or more years of accounting and financial analysis experience in relevant sectors (e.g. REIT, real estate or asset management) with prior audit experience. Recent years in managerial position level or experience in a regional head office position are prerequisite.
• Degree in finance/accounting/business or equivalent qualification and preferably a Certified Accountant.
• Knowledge of SGX reporting and group consolidation are essential.
• Familiar with Microsoft Office, in particular Excel.
• Knowledge in SAP system and implement ERP systems would be an added advantage.
• Good interpersonal and excellent communication skills.
• Hands-on, independent and a team player.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

Reporting to the Hospital Planning Committee (HPC), you will play a pivotal role in leading as well as collaborating with the clinical leads and planning teams in developing informatics requirements for ongoing operations and development of new services/capabilities that promotes patient safety and increases productivity.

You will manage user requirements, develop and evaluate programmes, and establish operational processes for informatics. This will include organising workflow simulations based on various scenarios to test new models both virtually and on physical prototypes in the Healthcare Living Lab (HLL), develop resourcing plans to support the operationalisation of the new campus, as well as support the operational readiness, activation, and transition (ORAT) plan of the hospital.

Requirements:

• Bachelor’s degree preferably in Science, Informatics or Engineering with at least 12 years of relevant experience, of which 3 years’ experience in a professional service environment and project management
• Proven track record in informatics development and management, process methodologies would be an advantage
• Possess excellent planning, analytical, communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player with the ability to manage a high performing team and able to think outside of the box
• Ability in managing complex, ambiguous and challenging situations

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Contribute to defining the strategic direction of uSMART Singapore by analyzing strategic priorities, competitor performance, operational performance, innovations, markets, etc. from various internal and external sources.
• Manage and support the strategic planning process across the business.
• Consult and collaborate with senior management on strategic priorities to ensure the direction is well thought and integrated across all aspects of the business.
• Lead the execution of cross-functional strategic initiatives and otherwise support the business in the delivery of such initiatives by other business functions.

We are looking for Assistant Director / Senior Assistant Director, Procurement in Government Sector.

The team actively looks for opportunities of improvements, leverage on technology for automation to achieve operation efficiencies and collaborates with stakeholder in developing client-centric solutions.

• Basic Basic + AWS + VB
• Permanent position with great working environment.

JOB SCOPES:

• Review and implement the Procurement Policies and Procedures in alignment with the government Instruction Manual and circulars and operational requirements.
• Development of roadmap for the procurement systems to ensure alignment with the Policies and Procedures and user experience.
• Leads the Procurement operational team to deliver Procurement's Service Level Agreements commitments with KPIs measurements. (includes handling operational escalation, resourcing, end to end procurement contract management, compliance to procedures, staff development)
• Initiate and lead Stakeholder engagement for alignment of goals with the different business units
• Interpret and translate result of data analytics to measure performance/health and identify opportunities for improvement/simplification, aggregation/alignment, and automation.
• Lead and collaborate with various stakeholders in cross functional projects including developing change management plans, evaluating the impact of planned change, identifying risks and mitigation plans.
• Manage audit review findings/lapses and propose changes to governance policies and procedures; support audit reviews, investigations, and internal process improvements to resolve identified issues with relevant stakeholders.

JOB REQUIREMENTS:

• Singaporean (s) only.
• Minimum 8 years of relevant experience in procurement, with at least 3 to 5 years in a supervisory capacity.

Interested candidate may apply via email to spjlua(at)scientecpersonnel.com (indicating Job ID:J43993 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Lua Zhi Chin (Jeanette) - R1873831

ScienTec Consulting Pte Ltd – 11C5781

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Job Description:

As the Chief Operating Officer Assistant (COO) of an EPC (Engineering, Procurement, and Construction) company, you will provide high-level administrative and organizational support to the COO and the executive team. You will play a pivotal role in ensuring the smooth operation of the COO's office and supporting the efficient functioning of the company's operations. Your role will involve handling sensitive and confidential information, managing executive schedules, coordinating meetings, and facilitating communication between the COO and other departments and stakeholders along with carrying out any work related task necessary for the COO.

Responsibilities:

1. Calendar Management and Scheduling:

• Coordinate and manage the COO's calendar, scheduling appointments, meetings, and conferences.

• Anticipate scheduling conflicts and proactively find solutions to ensure effective time management.

2. Meeting Coordination and Follow-up:

• Arrange and coordinate meetings, including setting agendas, preparing materials, and arranging logistics.

• Attend meetings to record minutes and action items, and follow up on action items to ensure completion.

3. Correspondence and Communication:

• Screen and prioritize incoming emails, calls, and correspondence for the COO.

• Draft, proofread, and edit memos, letters, reports, and other documents on behalf of the COO.

4. Travel Arrangements:

• Coordinate domestic and international travel arrangements for the COO and other executive team members.

• Arrange transportation, accommodations, and itinerary details.

5. Confidentiality and Discretion:

• Handle confidential and sensitive information with the utmost discretion and professionalism.

• Maintain confidentiality of executive discussions and decisions.

6. Project Support:

• Assist the COO in managing and monitoring special projects and initiatives.

• Provide administrative support to project teams as needed.

7. Office Organization:

• Organize and maintain the COO's office, including files, records, and office supplies.

• Implement efficient systems and processes to enhance productivity.

8. Communication Liaison:

• Act as a liaison between the COO and internal and external stakeholders.

• Communicate effectively on behalf of the COO to relay important information and decisions.

9. Event Planning and Coordination:

• Assist in planning and organizing company events, conferences, and executive retreats.

10. Miscellaneous Administrative Tasks:

• Handle expense reporting, invoice processing, and other administrative duties.

• Provide general administrative support to the executive team.

Requirements:

• Diploma in Computer Application, or a related field is preferred.

• Proven of 3-5 years experience as an Executive Assistant supporting C-level executives, preferably in the EPC or engineering industry.

• Strong organizational and time management skills, with the ability to prioritize tasks and handle multiple responsibilities.

• Excellent communication and interpersonal skills to interact with executives, staff, and external stakeholders.Language proficiency English and Mandarin will be an advantage

• Proficiency in using office productivity software, such as MS Office (Word, Excel, PowerPoint, Outlook).

• Discretion and ability to handle confidential information with integrity and professionalism.

• Strong problem-solving abilities and attention to detail.

• Flexibility and adaptability to changing priorities and fast-paced environments.

Job Summary:

We are seeking a highly motivated, hands-on, and results-driven Senior Manager / Assistant Director / Director – Technical to join our professional training institute to advance the training needs of internal audit professionals. The Institute of Internal Auditors Singapore offers a comprehensive suite of courses across a wide range of topics such as Internal Audit, Risk Management, Corporate Governance, Fraud, Controls and Leadership. As a Senior Manager / Assistant Director / Director – Technical, you will be responsible for developing and pioneering the Institute’s Academy Strategy and programmes and maximizing our institute's growth potential.

Job Description:

Essential duties and responsibilities include but are not limited to:

• Develop, execute, and oversee the IIA Singapore Academy’s strategy and workplans with the various committees to raise the profile of the Institute.

• Lead the Education & Professional Development Committee and Technical & Technology Committee and develop workplans.

• Evaluate the relevance and quality of courses through the review of course outlines and training materials.

• Drive the development of new learning and training pathways relevant to the future economy, including online training.

• Execute the Career Conversion Programme for Internal Auditors by providing strategic and technical support.

• Develop and maintain relations with strategic stakeholders, including professional bodies and universities, to explore the development of partnerships, roundtables, and seminars.

• Serve as one of IIA Singapore’s writers, including the development of thought leadership reports, publications, and funding proposals.

• Work closely with the respective team to ensure the programme, contents, and speakers of IIA Singapore align with its strategic positioning.

• Support the development of IIA Singapore's new initiatives.

Qualifications:

· CIA certification holder

· Bachelor's or post-graduate degree in related field and minimal 8 years of relevant working experience preferably in internal audit

· Proven experience within the training, education, or professional services industry would be ideal. Good understanding of corporate learning and development needs

· Excellent interpersonal and communication and presentation skills

· Demonstrated ability to meet and exceed targets and drive growth

· Self-motivated and able to work independently while able to work as a team

· Comfortable to engage with stakeholders at all levels

· Strong attention to detail, self-directed initiative, resourcefulness, and innovative

· Proficient in using MS Office i.e., PowerPoint and Excel and other productivity tools

An annual remuneration package of approximately $100K will be offered based on qualification and experience. Interested applicants, please apply with your detailed resume. Only shortlisted applicants will be notified.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Allkin Singapore (formerly known as AMKFSC Community Services) is a community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

Allkin seeks talented individuals passionate to enable change in the lives of our beneficiaries, and to create possibilities to improve the lives of individuals, families and communities within the ecosystem of our services.

To lead and manage Allkin Singapores organisation development, strategic planning and corporate governance functions to fulfil the Organisations vision, mission and values.

To coordinate and drive the Organisations transformation efforts, working in close partnership with the CEO, Strategy & Transformation Director and senior management team to develop and implement change initiatives, and facilitate alignment and coordination of the various change management efforts.

Roles and Responsibilities

Organisation Development (OD)

• Advise and support the CEO and the senior leadership team on the appropriate OD and change management strategy, approach and activities.
• Analyse business structures, management practices, organisation culture, system policies and procedures and utilisation of resources
• Develop overall OD strategies and change management processes that help the Organisation to operate effectively to achieve organisational goals.
• Work with the Heads of various departments and drivers of key transformation pieces to ensure alignment of efforts.
• Evaluate strategies and activities to measure achievement of outcomes and goals.
• Organise and facilitate staff engagement platforms for ground sensing and co-solutioning towards the organisational strategy.
• Serve as the point of contact with external stakeholders (e.g. NCSS) and appointed consultants involved in the transformation journey to maintain alignment of interests and commitments.
• Any other duties that may be required as part of the OD transformation process.

Strategic Planning

• Lead the departments work with Board and Senior Management to drive the development of Organisations strategic and long-term goals in alignment with its vision, mission and values, and within its dynamic operating environment.
• Ensure timeliness and proactiveness in strategic planning efforts of the Organisation.
• Plan for reviews to identify strengths and weaknesses of Organisation, review milestones and evaluate corporate and operational effectiveness.
• Contribute to restructuring of departments to optimise resources for alignment with business objectives and interdepartmental cooperation.
• Manage Organisations annual strategic or corporate planning exercise.
• Advise departments in their development of annual workplans and programme implementation.

Corporate Secretariat & Governance

• Oversee the departments secretariat work processes for and communication to Board of Directors, Executive Committee and Nominations Committee, ensuring effective support of their respective functions.
• Guide department on corporate governance through familiarity with Governance Evaluation Framework.
• Lead in orientation to new Board of Directors and Committee Members.
• Oversee secretariat services required for Senior Management Meeting e.g. call for agenda, minute-taking, follow-ups etc.

Managerial Functions

• Oversee the organisation development and planning team, providing leadership to solve operational, resource allocation, work processes and talent development challenges.
• Nurture and manage a committed and competent team for performance and alignment with the purpose, mission and values of the Organisation.
• Ensure timely submissions of required reports to stakeholders for purposes of meeting funding requirements.
• Prepare management reports of department to Senior Management and Board of Directors where required.
• Work with supervisor and senior management team to budget and draft funding requirements needed for delivery of organisation development and organisation-level strategic activities.
• Respond to exigencies related to Organisation Development, Strategic Planning, Corporate Secretariat and Corporate Governance functions as directed by supervisor.
• Manage Organisations annual strategic or corporate planning exercise.
• Advise departments in their development of annual workplans and programme implementation.

Corporate Secretariat & Governance

• Oversee the departments secretariat work processes for and communication to Board of Directors, Executive Committee and Nominations Committee, ensuring effective support of their respective functions.
• Guide department on corporate governance through familiarity with Governance Evaluation Framework.
• Lead in orientation to new Board of Directors and Committee Members.
• Oversee secretariat services required for Senior Management Meeting e.g. call for agenda, minute-taking, follow-ups etc.

Managerial Functions

• Oversee the organisation development and planning team, providing leadership to solve operational, resource allocation, work processes and talent development challenges.
• Nurture and manage a committed and competent team for performance and alignment with the purpose, mission and values of the Organisation.
• Ensure timely submissions of required reports to stakeholders for purposes of meeting funding requirements.
• Prepare management reports of department to Senior Management and Board of Directors where required.
• Work with supervisor and senior management team to budget and draft funding requirements needed for delivery of organisation development and organisation-level strategic activities.
• Respond to exigencies related to Organisation Development, Strategic Planning, Corporate Secretariat and Corporate Governance functions as directed by supervisor.

Other Responsibilities & Duties

• Serve on Allkins workgroup or taskforce as and when required.
• Represent the Organisation in the workgroup/taskforce assigned to.
• Represent the Organisation as liaison person in external workgroup or taskforce as assigned.
• Undertake and spearhead special projects, assignments or programmes in the Organisation as and when required.
• Undertake any other work responsibility assigned by supervisor/HOD.

Desired Skills and Competencies

• At least a Bachelor's degree in OD or Change Management preferred.
• At least 5 years of experience and successful track record in an OD / Change Management role, with at least 2 years of experience in a leadership role.
• Familiarity with OD/change management theories, practices and tools.
• Strong analytical and conceptual skills – ability to recognise patterns and frame issues clearly.
• Systems thinking – ability to see the different levels of the system in the Organisation, their interconnections and interdependencies, and apply understanding to the work performed.
• Emotionally and socially intelligent – ability to work with ambiguity and read group dynamics.
• Stakeholder management – ability to work with stakeholders at different levels of the Organisation to engage them to support interventions for organisational change.
• Strong planning, organisational and project management skills – ability to oversee multiple projects and take on leadership role within formal/informal teams.
• Adept in strategic management and able to translate ideas into strategies and action plans.
• Resourceful and able to identify and tap on resources to implement action plans.
• Excellent verbal and written communication skills.
• Strong interpersonal and networking skills.
• Self-starter who is highly motivated, responsible and resilient.

• Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility
• Works with management team to create and implement sales plan addressing revenue, customers and segments managed by individual sales team members.
• Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales budget, forecasts and other reports as directed/required
• Together with Director of Revenue Management, develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
• Implement promotions and offers
• Recruit, direct, manage, train and counsel sales employee to ensure maximum revenue potential
• Lead, direct and participate in sales presentations, and client meetings
• Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested
• Represent the hotel in the community and industry organizations and events when applicable
• Recommend, supervise, administer and ensure timely completion of all activities of the Sales Department
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Recommend and monitor sales goals and maximize revenue
• Operate the Sales Department within established sales expense budget
• Initiate and follow up on sales leads
• Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories
• Coordinate all non-group transient sales and catering solicitations to maximize market mix
• Administer training in the Sales department

Monitor all day-to-day activities of direct reports

• Assist in the preparation of required reports in a timely manner
• Conduct weekly sales meetings and daily line ups
• Conduct regular business review meetings with Sales employee and General Manager
• Be familiar with all Mondrian Singapore Duxton sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food & Beverage revenue
• Conduct all Sales Team performance reviews
• Motivate, coach, counsel and discipline all Sales department personnel aligned with Mondrian Singapore Duxton policies and code of conduct
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections
• Develop strategies to increase and maximize market share from competitors

Job Responsibilities :

• Ensure staff consistently deliver timely and professional response across all channels
• Optimize resources to handle all channels
• Track and monitor processes through performance indicators. Trend analysis and benchmark key performance indicators
• Ensure timely dissemination of information, escalation of issues and resolution of problems
• Liaison person between Institutions and Group Contact Centre. Partners both internal and external stakeholders to ensure patients’ positive experience along the continuum of care
• Responsible for customer satisfaction/ experience scores. Works closely with stakeholders to continuously improve service levels and delight patients.
• Lead, motivate, guide and train admin and ancillary staff to perform to the best of their abilities and to develop their potential.
• Develop Individual Development Plan (IDP) for staff to ensure they receive appropriate training and development so that they possess necessary knowledge and skills to carry out their roles.
• Create a conducive environment to facilitate open communication between staff and management
• Support Head, Group Contact Centre on staff recruitment and retention efforts
• Lead quality improvement projects within the Centre
• Drive and implement change(s) to workflows and processes to enhance service standards

Requirements

• A recognized Degree in any discipline.
• At least 8 years’ experience in Healthcare and/or Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

About the company:

Our client is a global enterprise specializing in the e-commerce industry, dedicated to the development and expansion of online business. As a company focused on online development, they have earned wide market recognition through innovation and excellent service. We are currently seeking professional talents for them.

• Job Responsibilities:

·Responsible for overseeing the company's human resources administration, including but not limited to recruitment, onboarding, training, and performance management.

· Demonstrate unique wisdom in recruiting and attracting talents, devising and executing effective talent acquisition strategies to ensure the company attracts high-caliber individuals.

· Design and implement professional training programs to enhance employees' professional competence and job skills.

· Bold yet meticulous in handling various administrative affairs of the company, ensuring smooth operations.

· Establish and improve HR management systems and processes to enhance the company's human resources management capabilities.

• Requirements:

· More than 5 years of professional experience in human resources administration, with solid knowledge and practical experience in human resources management.

· Proven ability to recruit, attract, and train talents effectively, familiar with various recruitment channels and methods.

· Sharp-minded, detail-oriented, capable of flexibly handling various complex situations and adept at problem-solving.

· Strong organizational and team management skills, able to lead the team effectively to accomplish tasks.

· Excellent communication skills and a strong sense of teamwork, proactive and responsible.

Start-up Technology and Telco Service Provider seek dynamic and driven individual to join the team as Assistant Director, Strategic Business Planning!

Responsibilities

• Responsible for developing and executing strategies to support the company's expansion into new global markets.
• Develop and execute strategies into action plan
• Work closely with cross-functional teams to design and align on strategy components including target audience, value proposition and go-to-market activities for our consumer-facing digital telco services.
• Setup the new market launch framework and mobilize cross functional teams to launch new markets
• Stakeholder management across organization
• Collaborate with cross-functional teams to drive growth and achieve key metrics such as revenue, adoption, and transactions
• Act as a strategic advisor to the leadership team and provide insights on market trends and competitor analysis.

Requirements

• 10+ years of experience in a strategy role, preferably with a focus on internationally
• Experience in Management Consulting, with a focus on technology or telecommunications companies
• Experience in devising new markets strategy, GTM strategy or whitespace expansion
• Ideally within a rapidly-evolving workplace, preferably from a top-tier management consulting company (MBBs), advising high-growth tech companies,
• Strong analytical, problem-solving, and business acumen skills
• Proven ability to lead teams, motivate others, and communicate complex ideas clearly
• Strong digital mindset and passionate about disrupting the future
• Able to work and communicate effectively across geographies
• Commence within short notice

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description:

As the Managing Director, you will be responsible for providing strategic leadership, overseeing day-to-day operations, and ensuring the company's continued growth and profitability. Reporting directly to the Board of Directors, the Managing Director will play a pivotal role in shaping the company's future direction and fostering a culture of innovation, collaboration, and excellence.

Key Responsibilities:

1. Strategic Planning: Develop and implement strategic plans to advance the company's mission and objectives, while also promoting revenue, profitability, and growth.
2. Financial Management: Oversee financial performance, including budgeting, forecasting, and financial reporting. Implement measures to optimize financial efficiency and ensure the company's long-term financial health.
3. Operational Oversight: Provide effective leadership and direction to all departments, ensuring efficient and cohesive operations across the organization. Foster a culture of accountability, continuous improvement, and operational excellence.
4. Business Development: Identify new business opportunities, partnerships, and markets to drive revenue growth and expand the company's market presence. Develop and nurture relationships with key stakeholders, clients, and industry partners.
5. Talent Management: Recruit, develop, and retain top talent. Provide mentorship and guidance to senior management and empower employees to reach their full potential. Foster a positive and inclusive work environment that promotes employee engagement and satisfaction.
6. Risk Management: Assess and mitigate risks to the company, including regulatory compliance, market fluctuations, and operational challenges. Implement effective risk management strategies to safeguard the company's interests and reputation.
7. Board Relations: Collaborate closely with the Board of Directors to provide regular updates on company performance, strategic initiatives, and key developments. Seek guidance and input from the Board to inform decision-making and drive alignment with organizational goals.

Qualifications:

• Bachelor's degree in Business Administration, Finance, or a related field; MBA or advanced degree preferred.
• Proven track record of executive leadership in a similar role, preferably within the contultancy.
• Strong strategic planning and business development skills, with the ability to identify and capitalize on market opportunities.
• Exceptional financial acumen and demonstrated experience in financial management, budgeting, and forecasting.
• Excellent interpersonal and communication skills, with the ability to inspire and motivate teams, build strong relationships, and effectively engage with stakeholders at all levels.
• Sound judgment, decision-making, and problem-solving abilities, with a proactive and results-oriented mindset.
• Demonstrated ability to navigate complex challenges and drive organizational change in a dynamic and competitive business environment.
• Strong commitment to ethical conduct, integrity, and corporate governance principles.

Role and Responsibilities

· Responsible for the day-to-day operation.

· Provide leadership in resolution of complex and high-priority service issues, as escalated from internal or external partners, to effectively ensure prompt and accurate resolution and client satisfaction.

· Serve as lead resource for internal partners on customer service specific projects and initiatives.

· Incorporate enterprise or departmental objectives to team objectives to ensure alignment and engagement in key priorities.

· Direct staff to ensure overall client satisfaction and appropriate level of service delivery.

· Manage and lead a team responsible for the operation and maintenance of AWS analytics platform services.

· Develop, administer and monitor Service Level Agreements (SLAs) with appropriate business partners.

· Oversee the deployment, configuration, and monitoring of AWS analytics services, such as Amazon Redshift, Amazon EMR, Amazon QuickSight, etc.

· Ensure the availability, scalability, and performance of AWS resources used for analytics, including managing cloud-based infrastructure.

· Ensure data security and compliance with industry standards and regulations (e.g., HIMS & IM8) by implementing security best practices and auditing processes.

· Maintain documentation for configurations, processes, and procedures related to the analytics platforms.

· Develop and implement strategies to optimize costs related to AWS analytics services, monitoring usage, and managing budgets effectively.

· Stay updated on AWS analytics service updates and industry trends, and implement improvements to enhance the platform's capabilities and efficiency.

Requirements / Qualifications

· Degree in Computer Science, Computer Engineering or equivalent practical experience.

· At least 8 years’ experience in the IT industry, with minimum of 4 years of working experience in application maintenance/operations support.

· Well-versed with ITIL processes, with good/concrete working experience under ITIL best practises.

· AWS Expertise: In-depth knowledge and experience with AWS analytics services, including Redshift, EMR, QuickSight, Lambda, Glue, etc.

· Management Skills: Proven experience in managing and leading technical teams, including setting priorities, mentoring, and performance evaluation.

· Infrastructure as Code (IaC): Familiarity with Infrastructure as Code tools (e.g., Terraform, CloudFormation) for managing AWS resources.

· Security and Compliance: Understanding of cloud security best practices and compliance requirements.

· Cost Management: Ability to optimize costs and manage AWS budgets effectively.

· Database and Data Warehousing: Knowledge of database management systems, data warehousing concepts, and SQL.

· Monitoring and Troubleshooting: Proficiency in monitoring tools (e.g., CloudWatch) and troubleshooting issues in AWS environments.

· Communication Skills: Excellent communication and collaboration skills to work effectively with cross-functional teams.

· Certifications: AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are a plus.

· Continuous Learning: Willingness to stay updated on AWS services, best practices, and industry trends.

The University aims to replace current systems with a modern Student Management System (SMS) that enables a seamless, engaging, and empowering student experience. The new system will comprise multiple Commercial-off-the-shelf (COTS) cloud-based solutions, leveraging the rich functionalities of best practices in higher education and aligning with technological advances such as cloud computing, AI-driven capabilities, and mobile readiness. The SMS is expected to significantly enhance operational efficiency in student management.

The role entails managing external vendor staff, internal business users, faculty, and other CITS team members to ensure successful implementation. The successful candidate will join a project management team overseeing multiple projects, including inception, business case approval, tendering, requirement gathering, implementation, and post-implementation support.

Responsibilities:

• Collaborate with business analyst and business stakeholders to source and evaluate technical solutions to construct the business case. The business case will include project timeline, budget, evaluation of solution, ROI, etc.
• Collaborate stakeholders to establish consensus on work stream objectives and deliverables.
• Collaborate procurement team to manage the tender process and be part of the evaluation committee to evaluate the proposal and award the tender.
• Develop the project plan including detailed activities, resources, and timeline, and maintaining project documentation.
• Lead the project team members including business users to deliver the project output including functional requirement, business process maps, testing strategy, test plan, implementation plan and post-implementation support.
• Oversee progress of the activities and conduct regular reviews to recommend schedule changes or resource adjustments.
• Facilitate project delivery and work with internal Business/IT stakeholders and external vendor to establish the desired and stipulated project priority and timeline to meet the business operations.
• Enable change management through facilitating user training and coaching.
• Manage the change request process internally and externally to ensure timely escalation of any issues.
• Be part of support team after project go-live and continue to manage the vendor team to support the business users on long term if needed.

Requirements:

• Bachelor’s degree from a recognised University, preferably in Information Management/ Computer Science/Information Technology/Business Management.
• At least 12 years of IT project management experience, with experience in support and implementation of student management system in the tertiary education sector preferred.
• Possess strong project management skills to effectively manage internal and external stakeholders and deliver the project on time with quality.
• Have a proven track record or prior project experience in delivering large-scale COTS solutions and managing large number of internal and external stakeholders from different departments.
• Be a quick learner to grasp business domain knowledge and effectively lead business users in process re-engineering and other project activities.
• Be results-driven and capable of managing multiple concurrent implementation tracks.
• Have a solid technical background in the latest industry technologies. Knowledge and experience with Customer Relationship Management (CRM) system in higher education is an added advantage.
• Is passionate about creating solutions with a positive attitude to change.
• Act as a collaborative team player, fostering effective communication and collaboration within a dynamic team.
• Excellent communication skills to influence all levels of internal stakeholders and external parties.

The successful candidate will join Centre for IT Services and work closely with Student & Academic Services Department (SASD), Schools and other departments involved in the project.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Government Affiliate
• Economic Policies Deliberation & Formulation
• Excellent Benefits and Competitive Package

Responsibilities:

• Formulate and update policy positions on economic issues to guide functional units.
• Undertake research and analysis on macroeconomic and labour-related issues.
• Engage in a data-driven approach to provide an empirical basis for policy work and to curate proprietary data streams.
• Help shape positions on relevant legislative changes.
• Assess and identify areas for strategic policy reviews, determine review scope and supervise the conduct of reviews.

Requirements:

• Possess knowledge or experience in economic policies deliberation and formulation.
• Experience in economic analysis and a working knowledge or training in quantitative methods (e.g. econometric regression, time series analysis).
• Good analytical and writing skills are essential.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/R566WR to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Content and Social Media Strategy: Develop and execute comprehensive content and social media strategies that align with our brand's goals and values. This includes tailored strategies for each social media platform, influencer engagement, and leveraging social networks to drive qualified traffic to our brand sites.
• Social Content Creation: Oversee the creation of high-quality, timely content that responds to changing trends in social media. This includes managing the social editorial calendar, curating and creating content, and promoting it through social advertising.
• Social Media Intelligence and Measurement: Manage the budget for tools and platforms essential for effective social media marketing. Provide in-depth analysis and insights into the impact of social media channels on our overall marketing efforts, keeping the corporate marketing team updated on industry trends and best practices.
• Social Media Crisis Management: Monitor online brand mentions and potential crisis situations. Collaborate closely with the corporate communications team to address issues promptly. Manage customer communication through private messaging channels.
• Social Media Governance and Leadership: Develop and maintain a robust social media governance process. Educate internal stakeholders on best practices, content strategies, and brand application guidelines. Supervise and mentor content and social team members and student contributors.
• Stakeholder Engagement: Foster collaborative relationships with internal and external stakeholders to ensure alignment and consistency in messaging and branding.
• External Agency Management: Lead and motivate external agencies in developing innovative social media touchpoints that convey our key messages effectively. Ensure the quality of service and value for money.

• Degree in Journalism, Mass Communications, or a related field.
• Minimum of 5 years of experience in social media planning and community engagement, preferably in both agency and client environments.
• Strong understanding of digital and social media landscapes, including regional channel management, community engagement, governance, crisis communications, performance marketing, and measurement.
• Proficiency in digital and social media tools such as Drupal, WordPress, Google Analytics, Social Media Management Platforms, Social Listening Platforms, and Project Management Platforms.
• Exceptional copywriting skills; proficiency in design, photography, and videography is a plus.
• SEO expertise, including the ability to generate inbound links.
• Experience in influencer management and regional platforms such as WeChat, LINE, Tik Tok is a plus.
• Proactive, collaborative team player with excellent interpersonal and communication skills.
• Adaptable, detail-oriented, organised, and able to meet tight deadlines.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

In this role, you will be a strategic HR advisor who builds strong partnerships with the senior leaders and the NTU HR community to develop and execute the People Strategies and solutions for the College/Schools. Our HR Business Partnering team is structured to offer our stakeholders close support in three clusters – namely the Colleges & Schools, Administrative and Research clusters.

You will play the role of a Cluster Lead to a team of HR Business Partners and HR Generalists and is expected to lead and coach the team in the delivery of HR services and initiatives. The role has a primary reporting line into the Office of Human Resources and matrix reporting line into one of the Colleges.

 Responsibilities:

• Engage and strengthen the capability and effectiveness of the team comprising HR Business Partners and HR Generalists.
• Build relationship as a trusted HR advisor with senior stakeholders and managers in the assigned Colleges/Schools/Centres, including display of strong professional credibility;
• Develop intimate knowledge of business needs of the assigned Colleges/Schools/Centres, translate business agenda into a HR agenda and ensure HR programmes are fit for purpose;
• Collaborate with the Dean, School Chairs, Centre Directors, HR Business Partners at College/Schools level, HR Centre of Excellence and NTU Shared Services – HR (NSS-HR) to develop and deliver HR solutions to address business needs;
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies;
• Educate the People Managers and employees on policy/ system changes and implications, as well as understand and gather their feedback and inputs;
• Lead the team in the planning and implementation of HR programmes and continuous improvement projects for three job family groups – Faculty, Researchers and Administration staff of the assigned Colleges/Schools/Centres;
• Lead the launch and management of the Annual Performance Management cycle and oversee the facilitation of the University’s central performance review meetings for the Leadership Team and stakeholders of the Colleges/ Schools/ Centres;
• Provide expert advice and support employee relations matters, conflict, disciplinary matters, unsatisfactory performance; and
• Lead and manage projects and programmes assigned.

Requirements:

• At least 12 years of relevant HR experience, including at least 5 years in a supervisory/leadership position;
• Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels;
• Strategic mindset and perspective, comfortable with ambiguity with the ability to diagnose current state, anticipate future needs and recommend forward approaches;
• Good understanding and practical application of local employment law and HR practices, and familiar with the emerging HR trends;
• Collaborative, agile and resourceful;
• Comfortable in operating in a matrix structure, as well as a fast-paced and constantly changing environment;
• Resourceful and possess strong initiative to drive changes; and
• Strong mindset for continuous improvement and service excellence.