Total 102,324 Full-time hr manager job vacancies in Singapore

To fulfill the dual role of managing customer service and handling social media marketing for the bowling alley, performing duties as outlined below.

Duties and Responsibilities

**Customer Service Responsibilities**

- Greet and assist customers, manage check-ins, and answer inquiries about lane availability, packages, and promotions.

- Oversee lane setup, equipment checks, and provide guidance on bowling equipment use.

- Process payments for bookings and rentals, and manage group reservations.

- Address customer concerns and equipment issues, resolving or escalating as needed.

- Maintain cleanliness and safety standards in the bowling area and ensure compliance with health protocols.

- Upsell services like food, beverages, and promotions, and inform customers of events and special offers.

- Monitor and manage inventory and collaborate with staff to enhance the customer experience.

**Social Media and Marketing Responsibilities**

- Create engaging content for social media, post regularly on platforms such as Instagram, Facebook, and TikTok.

- Run promotional campaigns, engage with followers, and respond to online feedback and inquiries.

- Develop event highlights, manage promotional collaborations, and maintain an active online brand presence.

- Track and report on engagement metrics, adjusting strategies to maximize audience engagement and drive traffic.

- Coordinate with the marketing team for campaign alignment and contribute ideas for promotional initiatives.

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Assistant General Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Collaborate with management to resolve operational issues efficiently.
• Review and approve company processes and policies to ensure compliance and effectiveness.
• Analyze organizational structure and recommend improvements to the Managing Director to enhance efficiency.
• Lead initiatives for change, innovation, and continuous improvement to support business opportunities.
• Implement and oversee yield management strategies to ensure competitiveness and profitability across all divisions.
• Ensure proposals meet company standards, including accurate costing.
• Manage headcount and budgets to boost productivity and ensure effective succession planning.
• Provide leadership by communicating and reinforcing the company’s strategic goals to stakeholders.
• Conduct quarterly departmental reviews to monitor and achieve targets.
• Work closely with Business Development to develop a strong sales strategy aligned with company objectives.
• Build and maintain relationships with key stakeholders by participating in relevant meetings and events.
• Any ad-hoc duty given

Requirement

• Min Degree in any field
• Min 4 years of experience in Start up environment
• Experience with Decision making and managerial

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Job Descriptions

• Lead full spectrum of Project Management including but not limited to Overall Engineering Design, Construction, Manpower Planning, Testing and Commissioning.
• Design Development relating to Plumbing, and Sanitary.
• Predict resources needed to complete project.
• Budget and Cost Control.
• Negotiating contracts with external vendors to reach profitable agreements.
• Order and manage materials and equipment.
• Coordination and liaison with Clients, Consultants, Architect, Authorities, Project teams, and Subcontractors.
• Ensure all legal requirements, building and safety codes, safety inspections, city guidelines, and local and state regulations are met.
• Ensure that projects are completed on time and within budget.
• Ensure work is done in compliance with all relevant building and safety codes
• Obtain necessary permits, approvals, and other regulatory prerequisites.
• Any other business related matters assigned by the Management/Head office.

Job Requirements

• Degree / Diploma in Mechanical Engineering.
• Min 5 years and above of relevant work experience in similar capacity in Plumbing & Sanitary Services.
• Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.
• Able to communicate effectively at all levels.

Please apply via MyCareerFuture or email your updated CV to [email protected].

Our client is a well-established market leader in the Pharmaceutical industry. They are looking for a Growth Marketing Manager to assist their team for the next phrase of their business. They are located in West – easily accessible.

Key Responsibilities:

• Create and implement targeted marketing and business development strategies for each health brand to increase market share and achieve revenue and profitability goals.
• Manage comprehensive online and offline marketing campaigns to expand B2B and B2C customer bases, boost engagement, and enhance brand recognition.
• Continuously improve marketing and business development processes using data-driven insights. Stay updated on industry trends and digital marketing changes to ensure high ROI.
• Identify and secure partnerships to increase distribution channels and market penetration. Strengthen relationships with key opinion leaders to enhance brand credibility.
• Develop and mentor a high-performing team to execute effective marketing and business development strategies in a creative and strategic environment.

Requirement:

• Degree in Marketing / Business
• Min 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
  EA License No. 19C9682
  EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Project Description:
• Our Client is recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our clients motto "pioneering again" sums it all up: since its creation, client has reinvented itself time and again to adapt to capital markets revolutions - each time offering innovative software solutions to the industry.
  We require experienced professionals to join their team.
  You will work on MX.3 implementation project and support projects.
• Responsibilities:
• As Murex Datamart Reporting Consultant, you will be part of application development and maintenance projects, Mx upgrade, and greenfield implementation projects.
  Be a part of the Treasury production and environment team
  As part of the Treasury team, you will be involved in planning, design, and solutions around Murex Datamart
  Communicate with customer Team Leads and ensure work is carried out as desired
  Responsible for end-to-end ownership of deliverables and team
• Mandatory Skills Description:
• ➢ Experience in Murex 3.1 as a DataMart Consultant with 10+ years of experience
  ➢ Good understanding and working experience of designing and implementing Datamart:
  ➢ Experience in Murex Development/Migration of DataMart reporting MX 2.11, MX3 Murex DataMart reports
  ➢ Good understanding of the data model differences between Mx 2.11 and Mx 3.1
  ➢ Experience in Simulation-based Reports and Risk Matrix-based reports, complex reports would be required
  ➢ Good exposure dynamic tables, pre and post filters, feeders, batch of feeders, extractions, reporting tables, and processing scripts
  ➢ SQL based reports and extractions
  ➢ Optimization of feeders and reports would be an advantage
  ➢ Ability to work proactively, independently when necessary, and displays strong initiative.
  ➢ Strong communication and presentation skills. Excellent team player and multicultural awareness.

Job Requirements
• Pre-plan and prepare construction schedule, coordinate activities
• Close monitoring of structural work progress, coordinate with precaster, steel bar suppliers and structural sub-contractors.
• Study project specifications such as civil/structural, architectural and M&E drawings
• Control project plan and achieve project optimism by reviewing designs, control quality and propose remedies if necessary.
• Prepare daily/weekly/month site report
• Maintain safe and clean working environment and ensure compliances according to standard rules and regulations
• Liaise with both internal and external parties for efficient optimum progress.
• Other ad-hoc duties as assigned by Project Director

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

--------

- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Job Responsibilities

- Oversee financial planning and business performance analysis, including budgeting, forecasting, cash flow, investment and risk management activities.

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables. You will also assist in implementation of management and administrative financial systems to provide structure for sustained business growth.

- To ensure compliance with established financial processes, local compliance requirements, financial reporting and review of revenue, expenditures, asset management, tax, management reporting and administration.

- You will be responsible for the implementation of finance strategies and objectives. You will manage and liaise with external auditors and tax agents.

-You must possess the knowledge to evaluate the company's P&L and also plan for effective finance strategies.

Requirements

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication and presentation skills.

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Objectives of this role

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications

• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends

Job Description & Requirements

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Responsibilities

· Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description

Main Responsibilities

•Report to the Restaurant Manager or management staff appointed by the Company.

•Support and assist the Restaurant Manager in managing the restaurant.

•Deputize in the absence of the Managers.

•Supervise a team of service crew to ensure smooth restaurant operation.

•Handle cashiering duties and banking duties.

•Conduct interviews for new hires.

•Guide and train new/existing Service Crew.

•Constantly motivate and cultivate team spirit.

•Maintain the utmost service standards, discipline, and grooming among the service staff.

•Assist in the performance appraisals and confirmation of the crew.

•Conduct daily checklists.

•Continuously obtain customer feedback to ensure satisfaction.

•Attend to customer complaints, if any.

•Assist the Restaurant Manager in monitoring labour and F&B costing matters, including bi-monthly stock take.

•Adhere to the Company's standard operating procedures.

•Perform any other appropriate duties and responsibilities as assigned.

-strong knowledge of local code of practice

-ability to lead project team to achieve smooth completion of project

-plan and manage project schedules to ensue project completion

-manage site activities to ensure compliance with contract requirements etc.

-manage safety at site

-monitor project delivery of equipment etc

-attendance to site meetings with clients, auhtorites etc

We’re currently looking for an experienced & self-driven restaurant manager to lead our team.

Responsibilities includes:

1. Maintaining the restaurant's revenue, profitability and quality goals.

2. Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

3. Overseeing stock and ordering supplies

Requirements:

1. Minimum 3 years’ experience

2. Proven customer service experience, strong leadership, motivational and people skill

3. Understanding of current SFA regulations, (hygiene and health, and safety legislations.

Job Summary:

We seek an experienced and dedicated Restaurant Manager to lead daily operations and ensure an outstanding guest experience. This role requires a strong leader with excellent organizational and communication skills to maintain the highest service standards, foster team development, and drive operational efficiency in alignment with company goals.

Key Responsibilities:

 - Oversee daily restaurant operations, including opening and closing procedures, staffing, and service standards.

 - Manage and support the restaurant team, including hiring, training, and scheduling staff to maintain a positive and efficient workplace.

 - Ensure exceptional guest service by addressing customer inquiries, concerns, and feedback promptly and professionally.

 - Work closely with the Operations Manager and GM to develop and implement policies, procedures, and promotional strategies.

 - Maintain inventory and supplies, monitor costs, and minimize waste while ensuring the quality and freshness of ingredients.

 - Ensure compliance with health, safety, and sanitation regulations, fostering a safe and welcoming environment.

工作職責：

• 負責店鋪的日常運營，確保運行順利。
• 監控庫存水平，進行補貨和商品陳列管理。
• 招募、培訓和管理店內員工，提升團隊士氣和工作效率。
• 確保高水平的顧客服務，解決顧客問題，提升顧客滿意度。
• 與顧客建立良好的關係，促進回頭客。
• 制定和實施銷售策略，以達成銷售目標。
• 管理店鋪預算，控制成本，確保盈利。

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Proficiency in spoken Mandarin is preferred to communicate with Mandarin-speaking customers

Job Objectives

The Relationship Manager is responsible for active client management strategies and acquisition through networking, marketing activities and ongoing dialogue with a few key selected clients. He/ she is focused on building strategic relationships with these select clients.

He/ She provides product advisory on bespoke products that meet clients' needs. He/ she is the main point-of-contact for all client relationship matters. He/ she also conducts analysis and monitors his/ her clients to proactively manage any potential risks or issues.

The Relationship Manager possesses decorum in all his interactions with internal and external stakeholders. He/ she is a team player and takes responsibility for his/ her actions and can be held accountable to meet timelines. He/ she is able to network and build connections to drive new business opportunities. He/ she possesses poise and maturity in handling difficult client situations.

He/ she is driven and motivated to provide the best service possible to his/ her clients. He/ she is resourceful and results-oriented. He/ she understands the intricacies of working with global clients and is able to adjust communications and strategies to meet client expectations.

Job Responsibilities

i. Pre-Investment

• Create and establish interpersonal relationships with existing and potential investors

• Build on a strong referral network (Wealth Club)

ii. Investment

• Build up knowledge and expertise on market overview (real estate and finance), other industry practices and products; ZACD investment products

• Advise and promote our investment products/opportunities (Fund raising/AUM – Asset Under Management)

• Comply with the current regulatory standards

iii. Post-Investment

• Become trusted advisor to clients and strengthening their loyalty

• Regular updates to clients on their investments with ZACD and gather feedback

• Assist operations (Middle office) in client documentation

• Developing new business and partnership with clients

iv. Others

• Acquire new clients for ZACD Group

• Market and sell the full suite of products and services especially the funds to the high net worth clients of accredited investors

• High net worth with the focus on family business would be an advantage

• Develop and maintain client relationships by establish long term partnerships

• Be able to identify business opportunities

• Achieve collaborate and promote cooperation with other business areas e.g. SLP; to maximize business opportunities

• Achieve sustainable and consistent financial performance aligned to agreed KPIs

• Identify and capture cross-selling opportunities

• Proactively generate and develop prospects

• Identify any product, service, operational, or client coverage gaps, and take the lead in ensuring resolution

• Ensure all regulatory and legal requirements and standards are met

• Be compliant with internal policies processes, guidelines and best practices standards according to legal and compliance requirements and sales efficiency industry standards

• Fulfil required team responsibilities – Sales reporting, expenses, conference calls, and meetings

Job Requirements

• Minimum Diploma in Banking/ Financial services

• 2-5 years of experience in managing high net worth clients will be an added advantage

• Strong judgment and big-picture thinking on top of industry or functional expertise

• Possess a successful track record of developing, managing, and growing strong relationships with executive decision makers and influencers

• Takes charge of his/her personal development

• Demonstrates effectiveness in self-management

• Responsible for the overall implementation and completion of projects within scheduled time, cost and quality.
• Lead a team of professional and technical staff (engineers and coordinators) in planning and execution of day-to-day operations.
• Co-ordinate and liaise closely with subcontractor, supplier, client and relevant party.
• Identify and resolve issues and conflict within the project team.
• Work directly with stakeholders to ensure deliverables fall within the applicable scope and budget
• Report and escalate to management as needed.
• To ensure projects meet client’s quality standards and timely completion

PanCare Medical proudly introduces its forthcoming transitional care facility, catering to stable patients awaiting nursing home placement. Our central goal is to establish a nurturing temporary sanctuary for the elderly, fostering a sense of belonging and respect.

Our commitment extends to our devoted staff's well-being. We ensure optimal staffing and manageable workloads, prioritizing work-life equilibrium. Our vision is to cultivate a compassionate environment, empowering nurses and healthcare assistants to provide exceptional care to this esteemed population.

At our core, we offer a meticulously tailored program for seniors, guided by geriatricians, therapists, and social workers. We're equally dedicated to fostering strong family connections during this pivotal life phase. Join us in a role that exudes purpose and significance.

Job Description:

• Assist Head Nurse in daily Operations of TCF
• Ensure smooth daily operation flow and to assist in daily operations being assigned by the Head Nurse or Management
• Participate in continuos quality improvement process
• Monitor and maintain compliance with regulatory guidelines, facility policies, and best practices to ensure the delivery of safe and effective care
• Collaborate with different individuals including doctors, nurses, patients, families, support staff
• Provide ongoing education and training to nursing staff to keep them updated on the latest practices, procedures, and protocols
• Posses leadership skill in bringing the team to work towards the corporate's objectives
• Safeguard confidential files, records, and documents while upholding resident confidentiality
• Maintain productive working relationships within the Nursing Department and with internal and external stakeholders.
• Manage an inventory of ward equipment, ensuring regular maintenance.
• Provide support to the Head Nurse in facility management and act as a deputy in her absence.

Job Requirements and Qualifications:

• Registered with Singapore Nursing Board
• Possess a recognised Degree or Diploma in Nursing
• Valid Basic Cardiac Life Support (BCLS) certification
• Preference will be given to candidates with community nursing experience and a robust clinical background in Hospitals, Transitional Care Facilities, Nursing Homes, or Day Care Centres
• At least 3 years of clinical management experience
• Excellent communication, interpersonal, and problem-solving skills
• Familiarity with regulatory guidelines and compliance standards.
• Possess good interpersonal and communication skills, with positive work attitude and strong commitment towards service excellence
• Ability to work in a team and in a fast pace environment
• Willing to work shifts, on weekends and public holidays
• Proficient in the use of Microsoft Office applications

Position Summary:

Do you live for unforgettable guest experiences and have a knack for hospitality?

We're on the lookout for an energetic Front of House Manager to lead our guest-focused team at The Foundry, our flagship location and a vibrant collective impact hub. You'll be the driving force behind making every guest feel welcomed, valued, and delighted by our service.

If you share our values of purpose-driven work, community impact, and continuous improvement, show us your hospitality magic and champion a new breed of business that work first towards doing real good in real places, and having a real impact.

Key Responsibilities:

• Lead the front-of-house team to provide a warm, welcoming, and memorable experience for all guests.
• Recruit, train, and manage a dynamic front-of-house team, including servers, hosts, bartenders, and support staff.
• Set and maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
• Oversee the reservation system and seating arrangements to optimize table turnover and guest satisfaction.
• Foster clear and effective communication between front-of-house and back-of-house teams to ensure smooth operations.
• Handle guest inquiries, feedback, and concerns with professionalism and a commitment to resolving issues swiftly.
• Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
• Ensure consistency in food and beverage presentation and service quality.
• Create and manage staff schedules to meet operational needs and labor cost goals.
• Monitor inventory levels of front-of-house supplies, including glassware, linens, and service equipment.
• Ensure adherence to health and safety regulations, liquor laws, and restaurant policies.
• Collaborate with the culinary team to synchronize service with kitchen operations.
• Implement strategies to enhance guest satisfaction and maximize revenue through upselling and suggestive selling techniques.
• Oversee the planning and execution of special events, private dining, and catering operations.
• Continuously train and develop front-of-house staff to enhance their skills and elevate the guest experience.
• Skillfully manage POS systems, cashless devices, and delivery platform devices.
• Accurately tally sales and cash at the close of each day.

Requirements:

• Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years
• Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale (POS) systems and restaurant management software.
• Knowledge of food and beverage offerings, wine service, and mixology.
• Leadership, coaching, and team-building abilities.

Desired Traits:

• Alignment with Bettr's Social Mission: Share our core values and commitment to using business as a force for good.
• A passion for hospitality and a genuine desire to create memorable guest experiences.
• Leadership that inspires excellence and teamwork among staff.
• Ability to handle high-pressure situations with grace and composure.
• Attention to detail and a commitment to maintaining a pristine front-of-house environment.
• Problem-solving skills and adaptability to address guest concerns effectively.

Soft Skills:

• Effective communication and collaboration with both staff and guests.
• Exceptional organizational and time management skills.
• Customer-focused mindset and a dedication to exceeding guest expectations.

Attitude:

• A commitment to delivering exceptional hospitality and guest satisfaction.
• Dedication to continuous improvement in service standards and guest experiences.
• Proactive, innovative, and forward-thinking in optimizing front-of-house operations.

Join our team and play a pivotal role in delivering extraordinary hospitality that leaves a lasting impression on our valued guests. Your leadership and commitment to excellence will be instrumental in elevating our establishment as a premier dining destination.

All applications will be treated confidentially. Please write in to [email protected] and tell us why you'd like to be a part of our merry crew.

We regret that only shortlisted candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Barista and Bettr Coffee Company, they offer world-class professional coffee education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through a Holistic Training Programme for marginalised women and youth, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2017 President’s Challenge Social Enterprise of the Year was awarded to The Bettr Group, and they were also recognised as a Best For The World (Community) organisation from 2016-2019. More at bettr.group

BETTR@WORK

We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.