Total 62 hr officer job vacancies in d07 golden mile middle road

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.

Responsibilities:

• Execute service and maintenance workflows to ensure smooth operations.
• Liaise closely with client representatives to address all service and maintenance-related issues effectively.
• Assist supervisors in deploying teams for service deliveries and distributing responsibilities efficiently.
• Maintain and troubleshoot security systems, including Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems.

Requirements:

• Proven knowledge and hands-on experience with security systems (Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems).
• Willingness to commit to rotational standby duties for activations outside regular working hours.
• Strong organizational and problem-solving skills.
• Ability to work both independently and as part of a team.
• Effective communication skills for interacting with clients and internal teams.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities

Respond to enquiries via email or phone for room booking promptly

Coordinate and communicate with operations department for guest special requests to ensure smooth operations

Input reservation information into system

Manage corporate and group bookings

Ensure correspondence are replied within 24 hrs

Follow up and monitor on advance deposits or prepayment

Promote and upsell of rooms to increase revenue

Requirements

NITEC or higher qualification

Relevant working experiences in hospitality or travel agency

Excellent interpersonal and communication skills

Able to multi-task and strong time-management

Some knowledge in using Opera Cloud

• Assist in daily HR operations, including handling staff queries on claims, benefits, policies, and procedures.
• Prepare and coordinate employee onboarding and offboarding processes, ensuring seamless transitions.
• Maintain and update employee records and resources, ensuring accuracy and compliance.
• Assist in the creation of training materials, e-learning guides, and facilitate training activities.
• Administer employee benefits programs and support welfare initiatives.
• Collaborate on HR budgeting and ensure compliance with PDPA guidelines and reviews.
• Plan and coordinate employee recreational activities, events, and wellness programs.
• Backup support for other HR functions, ensuring continuity in operations.
• Liaise with building management on maintenance, repairs, and services to maintain a safe and functional workspace.
• Manage office inventory, procurement, and stock records, ensuring sufficient supplies and proper documentation.
• Maintain the upkeep and functionality of office equipment and consumables.
• Provide administrative support for various projects and perform ad-hoc duties as required.
• Coordinate the procurement and maintenance of office supplies, ensuring cost-effectiveness.
• Possess a strong work ethic and a sense of responsibility.
• Working platforms: MS Office 365 apps (Outlook, SharePoint, Teams, etc.) and Timesoft for HRIS.

Duties:

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.

• Preparation of monthly financial and management reports

• Support audit and tax queries

• Liaise with banks on banking transactions

• Manage timely closing process and reconciliations, including for intercompany transactions

• Inventory stock checking report from outlets and office. (Important items and liquor), internal stock transfer record.

• HR duties such as preparation of payslip, CPF filing, annual IR8A filing, employee contract (included Annual, Slick, PH leave), foreign workers permit application • Support and liaise on marketing events

Nature of Job:

• 5-6 days’ work week (9am to 6pm, One Hour Break)

• Leave, medical & insurance coverage

• Able to travel to different outlet branch and office

Requirement:

• Minimum Diploma in Accountancy or equivalent qualification in the accounting fields.

• At least 2 to 3 years of relevant working experience in an accounting environment, preferably in F&B

• Use company Xero systems

• Proficiency in Microsoft Excel other Microsoft Office skills.

•Take care of the sales administration,including quotations, invoices, DOs, etc.

• Receive and process online orders - website and WhatsApp

• Record all returns, waive, exchanges, refunds orders and report to director

• Collect daily Sales cash and check in and out petty cash each week.

• Coordinate with contractors to fix any emergency or urgent matters

• Communicate with clients on requirements

• Able to start work immediately or short notice period is preferred

Personal Attributes:

• Excellent interpersonal and communication skills, driving licence will be better

• Strong initiative and problem-solving skills.

• Agility to change, mature, independent, hands-on, able to work under stress and have a strong sense of responsibility.

Job Scope for the company as below

1. Xero System

Review Xero System and POS as a USER including:

· Setup and review the Chart of Accounts and other masters;

· Identify POS reports for accounting purpose.

2. Accounting

Sales & Receipt Cycle including:

· To check on daily sales details and settlement;

· To post daily sales and settlement details;

· To check on settlement with bank receipt.

Expenses & Payment Cycle including:

· To check and review suppliers’ invoices and statement of Account;

· To post suppliers’ invoices;

· To check and generate payment to suppliers.

Quarterly closing of financials and GST return including

· To prepare financial statements including monthly bank reconciliation, notes to accounts and financial highlights (for exception).

· To prepare and file quarterly GST return.

Yearly compilation of Unaudited Financial Statements.

3. Taxation

· Provision of tax computation including submission of Estimated Chargeable Income and yearly Tax Return;

· Liaise with tax matter arising from the tax submission.

Duties:

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.

• Preparation of monthly financial and management reports

• Support audit and tax queries

• Liaise with banks on banking transactions

• Manage timely closing process and reconciliations, including for intercompany transactions

• Inventory stock checking report from outlets and office. (Important items and liquor), internal stock transfer record.

• HR duties such as preparation of payslip, CPF filing, annual IR8A filing, employee contract (included Annual, Slick, PH leave), foreign workers permit application • Support and liaise on marketing events

Nature of Job:

• 5-6 days’ work week (9am to 6pm, One Hour Break)

• Leave, medical & insurance coverage

• Able to travel to different outlet branch and office

Requirement:

• Minimum Diploma in Accountancy or equivalent qualification in the accounting fields.

• At least 2 to 3 years of relevant working experience in an accounting environment, preferably in F&B

• Use company Xero systems

• Proficiency in Microsoft Excel other Microsoft Office skills.

•Take care of the sales administration,including quotations, invoices, DOs, etc.

• Receive and process online orders - website and WhatsApp

• Record all returns, waive, exchanges, refunds orders and report to director

• Collect daily Sales cash and check in and out petty cash each week.

• Coordinate with contractors to fix any emergency or urgent matters

• Communicate with clients on requirements

• Able to start work immediately or short notice period is preferred

Personal Attributes:

• Excellent interpersonal and communication skills, driving licence will be better

• Strong initiative and problem-solving skills.

• Agility to change, mature, independent, hands-on, able to work under stress and have a strong sense of responsibility.

Job Scope for the company as below

1. Xero System

Review Xero System and POS as a USER including:

· Setup and review the Chart of Accounts and other masters;

· Identify POS reports for accounting purpose.

2. Accounting

Sales & Receipt Cycle including:

· To check on daily sales details and settlement;

· To post daily sales and settlement details;

· To check on settlement with bank receipt.

Expenses & Payment Cycle including:

· To check and review suppliers’ invoices and statement of Account;

· To post suppliers’ invoices;

· To check and generate payment to suppliers.

Quarterly closing of financials and GST return including

· To prepare financial statements including monthly bank reconciliation, notes to accounts and financial highlights (for exception).

· To prepare and file quarterly GST return.

Yearly compilation of Unaudited Financial Statements.

3. Taxation

· Provision of tax computation including submission of Estimated Chargeable Income and yearly Tax Return;

· Liaise with tax matter arising from the tax submission.

Be part of a renowned chemcial MNC company

Duties & Responsibilities:

• Accountable for budget and policy recommendations
• Direct a variety of human resources related programs to ensure that the organization’s current and future human resource requirements are met and that employees are recruited, managed, organized, trained, evaluated, and rewarded in accordance with organization’s human resource strategy.
• These programs may include recruitment, training and development, compensation/remuneration, benefits, performance evaluation, organizational development, relocation, equal employment/affirmative action, health, safety and employee wellness, payroll, employee communications and employment/industrial/labour relations.

Key Activities

• Liaise with functional or operational area managers to develop and implement local human resource strategies that are appropriate for their business needs, but consistent with the organization’s overall human resource strategy.
• Evaluate the organization’s future workforce needs in order to recommend changes to the organizations’ human resource programs to meet these needs.
• Lead, direct, evaluate and develop a team of human resource professionals to ensure that the organization’s human resource strategy is implemented effectively and within established budgets and that the organization complies with all relevant regulations, laws and employment standards.
• Experience in recruitment management. In addition to the day-to-day managerial function, the role will incorporate strategic and policy development aspects that will have medium term consequences on the operation of the function and perhaps impact elements of organization performance.
• Establish and maintain the human resource planning, control and reporting activities.
• Responsible for the activities related to the process of payroll, aiming at guaranteeing the correct payment of employee within company parameters and according to current legislation.

Requirements:

• At least 7 – 10 years of HR related experience (Manufacturing industry is a plus)
• Relevant University Degree
• Good interpersonal and communications skills

Confirm Good Internship Program

Our Internship Program offers an exciting opportunity for students, recent graduates, and career changers who are passionate about social media influence, video production, content creation, digital marketing, and lifestyle writing in the media industry.

Role Available:

• Human Resources & Admin Assistant: Support recruitment, onboarding, and employee relations to contribute to effective talent management and help foster a positive organizational culture. Scope includes sdministrative and PA tasks for CEO

The Ideal Candidate:

• Passionate about new media, digital publishing, and the social media industry
• Strong written and verbal communication skills
• Eager to take on new challenges and support the team
• Responsible, accountable, and demonstrates a strong work ethic
• Meticulous, organized, analytical and problem-solving mindset
• Ability to work independently and collaboratively in a fast-paced environment
• Positive and inspiring attitude, always representing the company professionally
• Able to commit to a minimum of 6 months onsite with reliable attendance
• Potential conversion to permanent role

This program offers a chance to gain hands-on experience in a dynamic, creative, and fast-growing company. Apply now to kickstart your career!

Responsibilities:

• Assist in day-to-day HR operations, including employee onboarding and offboarding
• Maintain accurate employee records and manage HR documentation
• Prepare HR-related documents such as employment contract, addendums and letters
• Manage leave applications, attendance records, claims and payroll data entry
• Ensure compliance with HR policies and local labor regulations
• Perform general administrative duties such as data entry, filing and document management
• Coordinate office supplies, manage inventory and ensure an organised office environment
• Coordinate with vendors and service providers
• Provide administrative support to the team

Qualification/Skill Set required:

• At least 1-2 years of HR admin experience
• Bachelor's Degree in Human Resource, Business Administration or related discipline
• Ability to maintain confidentiality and handle sensitive information
• Strong attention to detail and organisation skills
• Good communication and interpersonal skills
• Self-motivated, efficient, resourceful and self-initiative
• Salary commensurate with experience

Job Role

• Collaborate with business leaders to implement HR strategies that meet department goals.
• Manage all aspects of the employee lifecycle including recruitment, onboarding, contracts, performance management and offboarding.
• Ensure compliance with local labour laws and handle work pass applications and renewals.
• Advise employees on HR policies and procedures and employment related matters.
• Resolve employee relations issues and grievances professionally.
• Promote employee retention and cultivate a positive workplace culture.
• Support annual performance appraisals and contribute to HR projects and process improvements.
• Handle payroll processing, CPF submissions and statutory filings with accuracy and timeliness.

Requirements

• Diploma or Degree in Human Resource Management (HRM) or related field
• 3 to 5 years of experience in full spectrum HR functions
• Strong knowledge of Singapore Employment Laws
• Excellent communication, interpersonal, and organizational skills
• Proactive, detail-oriented and able to work independently and in a team
• Analytical mindset and experience with HRMS software (e.g. EPE, Access or Info-Tech)

Process and compute payroll of both full-timers’, part-timer’s and internship staff

Administer HR procedures, in relation to payroll, ensuring compliance with labor laws and regulations.

Maintain accurate and up-to-date employee records, including attendance, leave, and personal details

Oversee general administrative functions to ensure the smooth operation

Stay informed about relevant laws and regulations pertaining to HR, administration

Job Responsibilities/Job Scope:

• Prepare payment to supplier
• Maintain filling of payment vouchers and other accounting documents
• Do bank & sales reconciliation
• Prepare and submit GST
• Prepare monthly management accounts and supporting schedule
• Prepare monthly commission calculation
• Process payroll
• Assist in recruitment
• Other adhoc duties assigned

Requirements:

• Diploma holder with minimum 2-3 years of relevant experience
• Must be diligent meticulous with an eye for detail and able to meet deadline
• Must have initiative and able to work independently with minimum supervision
• Excellent team player with good interpersonal and communication skills from management to operations

Job description:

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service.
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager.
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty.
• Protect all guests’ patrons and employees of their belongings.
• Ensure the Hotel’s property is well protected.
• Take charge of the Hotel Security during duty hours.
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual.
• Enforce the Hotel’s Rules and Regulations.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.
• Record details of significant incidents and activities in the logbook during his shifts.
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed.
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action.

Qualifications:

• Proven 1-2 years experience as security officer
• Knowledge of legal guidelines for area security and public safety
• Familiarity with report writing
• Excellent surveillance and observation skills
• Tech-savvy with experience in surveillance systems
• Trained in First Aid/BLS and self-defense
• Possess SSO certificate

• To petrol the building and check on security issue according to Supervisor plan.
• To perform 3 rotating shift work
• To maintain Building safety and guests safety

Requirements

• Candidate must holding a valid security officer certificate
• With 2-3 years of security officer work experience in Shopping centre or Hotel Industry
• Able to perform shift work
• Working location at Orchard Area

The primary role of a Security Officer is to protect life and property against theft, vandalism, misappropriation, fire, flood or similar disaster on assigned shift in compliance with government, corporate and management directives.

Primary Responsibilities:

• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• Changing of Visitor and Contractor Passes to Authorize personnel.
• Answer to Alarm according to regulations set by the Singapore Civil Defense Force regulations and investigate any disturbances.
• Monitoring of the Closed-circuit television (CCTV), also known as video surveillance in and outside the Premises
• Issue keys to authorize personnel and record of the key movements.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Inspect and adjust security systems, equipment, and machinery to ensure operational use.
• Lookout for possible Danger and Hazards that may cause harm or injury to Guest / Associates
• Ensure that Guest and Company property are well protected from any forms of sabotaging or theft.
• Making sure that Guests/Associates are following the house rules and regulation.
• Respond to Lockset or Safe box issues upon request.
• Deny entry to any trespasser/intruder that may cause loss of Company image/businesses or nuisance to guests/Associates.
• Deny unauthorized parking at the reserved lot and politely direct to the designated parking.

Grace AG is looking for Facilities Officer to support our 2 church campuses at Grace@Tanglin and Grace@BukitBatok.

The successful candidate will be responsible to provide facilities and building maintenance support, to ensure smooth operations of the church facilities. Candidate must be willing to be deployed and rotated for duties at both campuses.

What You’ll Do

• Work with facilities team in managing the building services (CCTV/ Premises Access/ Chiller/ Carpark Gantry), church services and events etc.
• Partner with Pastoral staff to ensure that our facilities are able to support the Campus’ ministries needs
• Partner with our Facilities Management Company (FMC) to ensure the readiness and preparedness of our premises for activities across the week
• Support booking of rooms and set up of room facilities
• Ensure that security, health, and safety standards are aligned with compliance
• Assist in renewal of various licenses and permits as necessary
• Work with FMC to plan and manage periodic maintenance schedules
• Provide administrative support and back-up to the team as necessary
• Systematic, meticulous, and attentive to ensure a thorough follow through of processes
• Be part of project teams where needed

Who You Are

• Serving your full-time call to ministry
• Minimum NTC 3 in M&E or equivalent
• Knowledge of M&E services will be an added advantage
• Proficient in computer processing skills such as Microsoft 365
• Dependable, responsible, independent and resourceful, with a positive mindset and initiative to contribute
• Strong team player who's ready to roll up sleeves and work alongside a team that's hardwired to work hard, and for whom work is a joy to serve in the Kingdom of God
• Minimum 1 year experience in a similar environment
• Fresh Diploma Holders in any Engineering Discipline are welcome to apply

Job Scopes:

• Provide leave administration for staff.

• Process all course applications and cancellations/ withdrawals, not limiting to Learning and Development

• Maintain self-sourced training requests.

• Update learning records in Workday.

• Providing logistics support (e.g. ordering catering, collating RSVPs) for ad-hoc onsite programmes/events (e.g.orientation, leadership chats/forum)

• Manage corporate cards to local places of interest.

• Support the end-to-end scholarship selection cycle.

• Administer payments of allowances and other related claims to studying scholars (e.g. maintenance allowance, pre-study allowance, winter clothing allowance, internship allowance) and school fees to universities.

• Provide support to studying scholars.

• Budget monitoring

Requirements:

• Experience in Administration and with Human Resources background or equivalent professional qualifications.

• Good working knowledge on Microsoft Office including intermediate level for Excel.

• Prior experience with Workday and/or SAP systems is an added advantage.

• Prior experience with working with government agencies is an added advantage.

• Good written and communication skills

• Able to multitask and is Tech Savy

• Quick learner and a team player

• Meticulous in record keeping.

• Able to work independently.

• Resilience to withstand pressure from clients and high recruitment volume.

• Able to multi-task and manage the workload during peak periods and work closely with the team as backup resources for timely delivery of services.

Working Hours;

Mondays- Fridays 8.30-6.00 PM (overtime expected during peak period)

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Responsibilities:

• Support and coordinate with the manning agent to ensure the availability of qualified and competent crew following the Company’s recruitment policy, STCW, MLC, and flag state requirements.
• To ensure efficient management and administration of crew welfare and to make regular shipboard visits to ensure crew performances are on par with expectations.
• To provide assistance and data on the preparation of budget and management reporting
• To ensure timely response on any ships’ and crew members’ issue

Requirements:

• GCE ‘O’ level or Diploma in business, maritime or logistics with min 2 years of relevant experience in crewing management is preferred.
• Proficient in MS Office applications

Please forward a detailed RESUME with a PHOTO to: [email protected]

Please remember to state your

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you consent to ENEOS Ocean Shipmanagement Pte Ltd collecting and use your personal information that you submitted to process your application for the role.

PRIMARY OBJECTIVES

• To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out.
• To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction.
• To be smart and tidy in personal appearance.
• To greet and welcome all guests’ with a smile and cheerful appearance.

MAIN DUTIES AND RESPONSIBILITIES

• To sell, register and assign rooms to incoming guests, ensuring that all details are filled up correctly on registration card.
• To issue program room keycards and validate duplicate room keycards to guests.
• To attend to all requests and requirements from guests promptly and handle complaints tactfully.
• To assist walk-in guests and in-house guests with alternative accommodation in the event of a full house situation.
• To inform other departments of arrival, room changes, check out and special arrangements.
• To maintain mails and information desk routines as per procedures.
• To answer telephone and guest enquiries.
• To receive and hold in safe custody on all foreign currencies made by guest as Deposit.
• To offer up-selling of rooms to a higher category of room type.
• To accept and take down reservations in the absence of Reservation Staff.
• To liaise with Guest Services Manager or Supervisor regarding on complaints and special requests.
• To perform check out procedures and to ensure all bills are settled by guests upon departure.
• To receive monies from guests in payment of outstanding bills and to refund monies to guests when there is a credit balance due.
• To balance cash float, credit card transactions and other transactions at end of each shift.
• To check all guests bills before presentation to guest upon guest check out.
• To collect or charge all monies due to the hotel to the respective travel agents or companies.
• To perform cashiering and maintain a complete record of guests’ account.
• To declare all cash shortages or excess to Finance Department.
• To file documents and relevant of reports in proper file.
• To co-ordinate with Sales Department, Housekeeping Department, any other department and Front Office staff to ensure hotel’s objective to provide the most efficient services to guests is achieved.
• Any other suitable tasks as and when assigned by Superior.

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or jobrelated experience as mentioned above

Responsibilities

• As a member of Group Strategic Committee, to help for making the strategy and direction of the group of company
• Execute the strategy and oversee all the operation and business processes in responsible area (South East Asia, Middle East, Oceania)
• Responsible for the division of Product Development, Purchasing, Direct Store Operation, Franchise Support of HQ in Singapore
• Reporting to the Group CEO for the Plan, Analysis, Progress, Result etc.
• Troubleshoot and solve ad-hoc issues in a timely manner

Requirements:

• At least 8 years of experience in food & beverages industry
• 5 years of management experience
• Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting
• Strong commercial and operational acumen and critical problem-solving skills
• Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations
• Fluency in English and Japanese, require both communicating and written in Japanese to liaise with Japan Headquarter and conduct business discussions seamlessly.
• Fast moving, challenging and unique business problems
• International work environment
• Frequent travelling around APAC

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Work location at Katong.

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits

- Building and maintaining relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resloving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Sustaining customer rentention and ongoing brand loyalty

- Focus profiling of your customers

- Identifying your most Valuable customers and their true value to the business.

• Open and close up the gallery;
• Attend to visitors’ requests, feedback, phone calls and emails;
• Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
• Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
• Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
• Stock take and replenish collaterals and premiums;
• Pack SMG premiums for visits and/or events;
• Manage simple troubleshooting for the gallery’s exhibits and infrastructure
• Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
• Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
• Manage and schedule SMG volunteers;
• Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts; and
• Any other tasks pertaining to SMG as assigned

Requirement:

• Good communication, adaptive reasoning and interpersonal skills;
• Meticulous, independent and service oriented;
• Proficient in Microsoft Office;
• Relevant customer service experience;
• Presentably attired in office wear.
• Basic knowledge of the exhibit content and be familiar with the gallery layout