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About Us

The Student Life Office at the School of Computing is dedicated to creating a vibrant and supportive environment for our students. Committed to enriching the student experience, we foster a supportive and inclusive atmosphere by integrating diverse student communities and promoting holistic development through active engagement with student groups and activities. We provide essential wellness and wellbeing support, pastoral care, and cultivate strong alumni relations while spearheading development and fundraising efforts for the school.

We are seeking a dynamic and proactive individual to join our team as a Senior Executive in Alumni and Donor Relations.

Job Description

• Alumni Engagement: Reconnect with alumni and identify opportunities for them to give back to the school through their time, treasure, and talent.
• Recognition and Mentorship: Identify distinguished alumni for recognition and work towards establishing mentorship schemes between senior and junior alumni, as well as alumni and current students.
• Donor Relations: Identify potential donors from the alumni pool and cultivate relationships to support the school’s development initiatives.
• Event Planning: Plan and execute regular alumni initiatives, ensuring consistent communication and updates through various channels.
• Administrative Support: Manage the administrative aspects of the role, including database management, correspondence, and reporting.
• Collaborative Work: Engage with other areas of the Student Life Office’s work, contributing to its diverse initiatives.
• Communication Tools: Develop and design EDMs or alumni newsletters, enhancing communication with our alumni community.

Qualifications

• Bachelor’s Degree: At least 2 years’ experience in alumni relations (either professionally or as a student leader). Degrees in Communications, Public Relations, Marketing, Business Administration, Event Management, or related fields are advantageous.
• Excellent Command of English: Strong communication skills, both written and verbal, with the ability to craft compelling narratives.
• Interpersonal Skills: Ability to build and maintain strong connections with alumni and donors, understanding their motivations and interests.
• Team Player: Cooperative and supportive in a team setting, yet able to work independently and manage personal tasks effectively.
• Demonstrated Attention to Detail: Ensuring accuracy and precision in outward-facing activities and meticulous administrative tasks, utilizing Microsoft Office—including Word, Excel, Outlook, and PowerPoint—to manage all aspects of work efficiently.
• Proficiency in Social Media: Skilled in using social media platforms to drive engagement and conversion.
• Versatility: Willingness to be involved in varied aspects of student life initiatives.
• Initiative and Proactivity: Ability to take initiative and act proactively in driving alumni and donor engagement.
• Preferably with Experience in marketing communication and event management, along with the ability to design EDMs, will be considered advantageous.
• Employment type: An initial 2 years' contract will be offered, subject to renewal

Only shortlisted candidates will be notified.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corporatise our business.

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment.

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting.
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments.

HR Functions

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task
• Ability to converse and liaise with external vendors and suppliers

Responsibilites:

• Social Media/Digital Marketing: create & monitor content for several platforms at once
• Provide strategy on delivering content to the right audience on the right channels (Facebook/Instagram/Google/TikTok)
• Follow brand guidelines to execute a wide variety of activities that involve branding, advertising, social media, partnerships and more
• Create and design promotional material including posters, brochures, advertisements and other types of print and online media
• Plan and develop integrated marketing strategies to increase lead generation and drive brand awareness, engagement and conversion. Frequently encompassing both digital and offline media
• Brainstorm, plan strategies and execute innovative social media campaigns for multiple platforms according to brand guidelines
• Coordinate and assist in any photography or videography needed in the execution of marketing campaigns and social media content

Requirements:

• Degree / Professional Qualification in Marketing, Business, Communication Design, Video or related discipline
• Minimum of 1- 2 years of relevant experience working in relevant field
• Creating and publishing creative content for multiple platforms should be second nature to you (Facebook, IG, Youtube, Tiktok, Google)
• Experienced with Facebook Ads Manager or Google Ads
• Basic design and image editing skills
• Very meticulous, organised and digitally savvy.
• Works well in both team and individual settings
• Strong command of language, written and spoken
• Proficiency in Adobe Illustrator, Photoshop, Lightroom
• Big pluses for Video editing knowledge / experience in Hubspot / SEO article writing
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Responsibilities:

Client Relationship & Business Management

• Support in client relationships, campaign or project development, and execution

• Ability to support editorial and response recommendations to clients

• Execute solid project management skills to oversee the execution of all creative and campaign efforts

to ensure alignment of the strategy, and meeting strict deadlines

• Manage and inspire digital-first communications projects across practices and clients

• Develop a well-written project and research brief

• Work collaboratively with strategists & planners, video producers, writers, and designers

• Assist in building and maintaining collective team digital knowledge

• Participate in budget and resource management; tracking team utilization

• Contribute to new business development process and organic client growth

• Proactively contribute towards improving processes, operations, best practices, and emerging issues

• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry

Digital Specialism

• Develop social and digital strategies including driving the research direction and insights for the

development of digital or social media campaigns

• Writing skills with demonstrated ability to write social-friendly copy and package content to drive

maximum engagement on social media

• Manage native social media platforms such as Facebook, Instagram, LinkedIn, Twitter and YouTube;

understanding third-party social media management platforms such as Sprinklr / Hootsuite

• Usage of social listening tools (Talkwalker), social media analytics (Social bakers), Google / Adobe

Analytics, CMS (Wordpress), marketing automation tools and keyword / SEO tools

• Execute paid social and content campaigns from set up, execution, management, optimizations, and

reporting

• Design, monitor, and report on measurements and KPIs

Qualifications:

• A minimum of Diploma or Bachelor’s Degree in Communications or Business in Marketing

• At least 6 months of relevant working experience in social media, advertising or marketing agencies

• Open to Fresh Graduate Applicants

• Experience in planning and getting involved in campaigns across social media platforms (Facebook,

Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) is a big plus

• Basic understanding of PR and earned media principles

• Passion in building digital-first and performance communications

• Passion in both B2B and consumer brands

• Has integrated thinking and able to connect digital channel ecosystem

• Able to thrive in a fast-paced team environment (frequent tight deadlines, multitasking, etc)

• Self-motivated and self-starting personality

• Enjoys diverse and multi-cultural working environment

• Able to work both independently, as part of a team and with senior leaders

• Ability to write and communicate well in English

Job Description:

• Coordinate with supervisor and client to ensure quality service delivery
• supports the overall operations of the establishment by ensuring that all utensils, equipment, and workspaces are sanitized and organized
• Ensure all dishes, glassware, and silverware are washed and stored properly
• Follow all health and safety regulations to ensure a safe working environment.
• Perform other cleaning tasks as assigned by management.
• Assist in development and review of operation plans to improve work procedures and quality service delivery
• Facilitate planning of work schedules and deployment of manpower, effective work processes and the capability development of staff

• Job Requirements:
• Previous experience in cleaning or stewarding roles preferred
• Knowledge of cleaning chemicals and supplies.
• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Good communication skills and ability to work as part of a team.
• 6 days’ work week and required to work on Fridays, Saturdays, and Sundays

Job Benefits:

• Good remuneration package
• Training and learning opportunities

Responsibilities:

Client Relationship & Business Management

• Lead the day-to-day client relationship, campaign or project development, and execution for B2B clients (technology / healthcare clients)
• Be able to provide sound counsel to clients; comfortable with making content and performance marketing recommendations to clients
• Execute solid project management skills to oversee the execution of all creative and content marketing work align with client’s briefs
• Manage content production delivery including but not limited to thought-leadership articles, whitepaper, sales toolkit, customer case studies and other high-value asset development
• Work collaboratively with strategists & planners, video producers, writers and designers
• Habitually on top of inspiring, cutting-edge trends and development in digital or in client’s industry
• Contribute to new business development process and organic client growth
• Proactively contribute towards improving processes, operations, best practices and emerging issues

Digital Specialism

• Conceptualises, plan and operate demand generation and lead generation campaigns through test and learn approaches
• Develop marketing automation programmes including building email nurture logic, lead qualification / scoring process through the marketing funnel
• Manage email marketing programmes and website CMS builds
• Implement campaigns across social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) or advertising (display, SEM, social advertising, etc.) from setup, optimization to reporting
• Contribute to building WE’s performance offerings and capabilities across display, search and social
• Writing skills with demonstrated ability to write social-friendly copy and package content to drive maximum engagement on social media
• Design, monitor and report on measurements and KPIs

Requirements:

• Minimum 2 years of experience in social media, media, advertising or B2B digital marketing-related fields
• Possess data-driven qualities; detailed understanding of analytics across channels with the ability to synthesize data from many sources into actionable insights.
• Good understanding of Google Analytics; knowledge in Adobe Analytics, Adobe Experience Manager is a plus
• Experience in Account-based Marketing (ABM) or account-based marketing platforms such as Demandbase is a plus
• Basic knowledge of SEM, SEO, CRM and CMS
• Strong interest in performance marketing
• Has integrated thinking and able to connect digital channel ecosystem
• Able to adapt to new conditions and fast-paced environment
• Self-motivated and self-starting personality
• Enjoys diverse and multi-cultural working environment
• Able to work both independently, as part of a team and with senior leaders
• Able to manage multiple tasks concurrently in a deadline-driven process