Total 70,911 Manager human resource manager job vacancies in Singapore

Avenue of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

• Responsible for daily outlet operations which includes effective scheduling, employee communications and training
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Other duties as assigned
• For Management Trainee - Fast track to Outlet Manager in 6 months (depending on performance)
• Wok experience preferred
• Incentives and medical benefits provided
• Multiple work locations available
• 5 days or 6 days per week
• Full Time

• Up to $8,000
• Central
• SGX Listed Company

Job Overview:

• Oversee and review the preparation and consolidation of quarterly Group consolidated financial reports, with insightful commentaries and analysis of Group performance for internal board papers and SGX reporting requirements.
• Plan, co-ordinate, review and enhance yearly Budget and quarterly Forecasts processes for the Group, including engaging with various stakeholders and incorporating any ad-hoc requests from Management.
• Lead the preparation of annual Group statutory financial statement and liaise with external auditors, while ensuring adherence to internal controls and compliance with regulatory requirements.
• Handle and assist in SGX reporting obligations
• Work as part of a team and with management to prepare slides for presentation to the Board of Directors.
• Oversee Group treasury functions, including cash flow planning and banking activities including liaising with bankers.
• Manage, mentor, and develop a team of 5, fostering a collaborative and high-performance work environment.
• Conduct industry financial analysis and present findings to senior management
• Support the business teams in evaluating potential investment/divestment and business operation considerations during acquisition/divestment processes.
• Lead in the annual review and amendment of the Financial Authorisation Limits.
• Review existing procedures and systems and identify opportunities for process improvement, system enhancement, automation, and digitalization.
• Support various process harmonizing and improvement initiatives, including monitoring, maintaining, and improving the reporting structure and templates.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor/the head of department from time to time.

Qualifications:

• Degree in Accountancy and Finance or equivalent qualification like ACCA. Professional certifications such as CPA/CA would be beneficial.
• At least 8 years of relevant experience, including leading teams.
• Experience in operational accounting, including hands-on involvement in day-to-day financial management.
• Conversant with Singapore Financial Reporting Standards (International), tax regulations and other regulatory compliance requirements of listed companies.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22107887 | Gladys Chang Si Min

Senior Product Manager

Booksmart Distribution Pte Ltd is a leading, fully integrated book distributor, transforming the way books are manufactured, purchased, and delivered across Asia. We provide seamless, efficient solutions to higher education institutions, academic libraries, and educational organizations, ensuring they have access to the most relevant educational content. In addition to serving institutional clients, we also sell directly to consumers across Southeast Asia, bringing books to individual readers throughout the region.

As we scale our operations, we are seeking a Senior Product Manager to lead the strategic development of our digital products and platform, with a focus on enhancing our customer portal, building a robust data analytics platform, streamlining operations, and supporting international expansion.

What you’ll be doing:

• Execute and refine the product strategy for Booksmart’s platform, aligning product development with company growth objectives
• Enhance the customer portal and other digital products by gathering user feedback and prioritizing features that improve the customer experience, operational efficiency, and engagement
• Build a comprehensive data analytics platform that provides valuable insights into customer behaviour, sales trends, and operational performance, driving data-driven decision-making across the organization
• Streamline and automate operations by identifying opportunities for process optimization and automation, ensuring scalability as the company grows and expands into new markets
• Support international expansion by adapting the platform to new regional requirements, identifying localization needs, and driving product development that aligns with diverse market conditions
• Collaborate closely with cross-functional teams, including sales, marketing, and operations, to define product requirements and ensure alignment with broader business goals
• Work alongside leadership and key stakeholders to prioritize product features and enhancements that support both current and future business needs, balancing technical feasibility with user demands

What we’re looking for:

• Bachelor degree in Business, Computer Science or a related field is preferred
• Proven experience in product management, particularly in building data analytics platforms, enhancing digital products, and driving operational automation
• Strong ability to collaborate with cross-functional teams and external stakeholders to define product requirements and ensure successful implementation
• Excellent problem-solving, prioritization, and decision-making skills with the ability to balance business goals, user needs, and technical constraints
• Strong understanding of the competitive landscape and market trends, particularly in the book distribution or related industries
• A track record of delivering scalable and user-centric digital solutions
• Knowledge of the publishing industry is advantageous

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Define the project's goals, scope, and deliverables, and establish a detailed plan with timelines and resources

Manage the project's day-to-day operations, including assigning tasks, monitoring progress, and making adjustments.

Keep stakeholders informed and engaged, and resolve issues

Ensure the project meets quality standards and delivers the expected outcomes

Keep the project within budget by regularly reviewing and planning ahead

Maintain project documentation and handle compliance or regulatory issues

Good communication and problem-solving skills

Excellent interpersonal skills

Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.

Team worker and well-mannered

Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.

Knowledge in WOG Infra, Legacy, Cloud and application servers and network.

Troubleshoot knowledge and root cause analysis for the servers and network.

Implementation and run multiple INFRA projects within the timeline.

Have knowledge in firewall, CPPM, F5 Load Balancer and whitelisting portion.

Asset inventory knowledge and project/implementation documentation.

IHG Hotels & Resorts' first voco™ hotel in South East Asia is now open on Singapore’s world-famous Orchard Road!

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a passionate and dynamic individual to join the team as a Catering Sales Manager (Corporate). As Catering Sales Manager (Corporate), you will drive business through direct sales solicitation for the corporate segment and support overall catering revenue for the hotel.

FINANCIAL RETURNS

• Manage banquets / events functions to achieve the optimum departmental revenue targets
• Follow up on potential sales leads
• Design and plan meeting and function packages to maxamise the conversions and profitability for the hotel.
• Negotiate and review events packages offered to clients
• Represent the hotel in sales blitz, roadshows and events as required
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Prepare contracts for confirmed events
• Be updated current meeting and function trends and competitive packages in the market

PEOPLE

• Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Establish strong working relationship with the events organiser and planner and maintain accurate and updated information about their needs for their function
• Maintain a confident and professional approach when interacting with clients and suppliers

GUEST EXPERIENCE

• Promote guest satisfaction and encourage referrals
• Handle feedback and resolve complaints from guests
• Maintain client files and update information daily in accordance with established departmental policies and procedures.
• Follow up with clients regularly during and after departure to ensure satisfaction
• Be a “Trusted Advisor” for the meeting or event organiser

RESPONSIBLE BUSINESS

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Prepare event orders, proposals, confirmation and other agreements
• Perform other duties as assigned

What we need from you

• Possess at least a Diploma in Marketing/Tourism/Hospitality Management/Travel or equivalent
• Minimum of 2 years catering sales experience required, preferably in a hotel.
• Suitable candidates with lesser experience will be considered for the Assistant Manager position.
• May be required to work nights, weekends, and/or holidays.
• Good working knowledge of MS Office
• Must be able to work independently and simultaneously manage multiple tasks

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Brand and Communications department under the Corporate Development division is responsible for upholding Mount Alvernia Hospital’s (MAH) brand position to achieve brand retention, brand affiliation and heightened awareness of MAH as a general tertiary hospital.

The Manager, Brand and Communications fundamental role is to ensure that MAH brand position is consistently communicated in all platforms, and maintain good management of communication channels to effectively reach out to specific target segments and the general public.

The incumbent has to be versed in the key pillars of brand and communications management such as brands and communications strategies, crisis communications management, visual imagery, communication conception, digital/social media management, layout design, video productions, events and press management.

Your key responsibilities are:

• Report to the Division Director.
• Manage the overall brand and communications presence that is in line with MAH’s identity and roots.
• Heighten brand awareness to achieve public brand retention and affiliation.
• Establish and execute brand and communications strategies and workplan that are in line with our Hospital’s overall goals.
• Serve as the brand custodian to uphold brand consistency and ensure that MAH is presented in the best possible light.
• Create engaging content to be delivered across all publicity platforms.
• Ensure print, digital and social media platforms are active and up-to-date.
• Be well-versed in the digital and social media landscape and know-how.
• Monitor the print, digital and social media landscape to keep abreast of the current trends and help us maintain strong presence in the print and social media space.
• Draft public communication content such as speeches, messages, notifications, advisories and articles for publication.
• Project management and production of all hospital collateral such as print collateral, publications, video clips, photography, visual imagery etc.) from conception to completion.
• Cultivate and maintain good media relationships.
• Prepare report, budget and manpower status for submission prior to meetings.
• Establish workflows, policies and procedures to achieve workplan.
• Serve as the main point of contact for all brand and communications matters.

How to Succeed

• At least 5 years of relevant working experience with a Degree in Mass Communications / equivalent.
• A strong team-player, self-starter with strong sense of initiative, agility and perseverance in delivering quality work within the set deadlines.
• Possesses good interaction skills with the ability to relate to people from all walks-of-life.
• Meticulous and organised to execute various projects and activities simultaneously.
• Able to adapt to unexpected changes within tight deadline.
• Able to communicate effectively across diverse groups and generations.
• A strong command of spoken and written English.
• Deep understanding of the digital and social media platforms.

If you thrive in fast-paced environments where every conversation is an opportunity to make an impact, you are the rainmaker we seek.

Company Description

The Edge Singapore is an independent publication that provides in-depth and analytical coverage on business and investments, as well as views on the economy and social issues. The publication aims to offer readers valuable insights and perspectives on various topics. The Edge Singapore is active on social media platforms such as Facebook, Telegram, and Twitter.

Role Description

From print to digital and beyond, your work will help shape the advertising strategies of some of the most exciting brands. This is a full-time, on-site role as an Advertising Sales Account Manager at The Edge Singapore in Singapore. The role involves managing advertising sales accounts, developing sales strategies, building client relationships, and achieving sales targets. The Advertising Sales Account Manager will also collaborate with internal teams to ensure effective execution of advertising campaigns.

Qualifications

• Strong Sales, Negotiation, and Client Relationship Management skills
• Experience in Advertising Sales or related field
• Knowledge of Marketing and Advertising principles
• Excellent Communication and Presentation skills
• Ability to work well in a team and independently
• Proficiency in productivity tools such as Microsoft/Google Suite.

Assistant Manager (Programme Management and Operations)

About the Client

Our client is a leading digital and technology innovator, recognized for creating impactful experiences and fostering growth. They prioritize collaboration, operational efficiency, and excellence in a dynamic environment.

Job Summary

Join us as an Assistant Manager, where you'll oversee programme management and operations in the education sector. This role involves managing student services, planning, and operational functions while ensuring compliance and delivering exceptional service.

Key Responsibilities

• Student Services: Oversee all aspects of student administration, including orientations, attendance monitoring, issue resolution, and escalated queries.
• Operational Management: Prepare for new terms, manage student progression, and coordinate processes such as re-modules, deferments, and programme transfers.
• Exams and Graduation: Plan examination schedules and ensure students graduate on time, maintaining accurate records and financial oversight.
• Compliance and Quality Assurance: Ensure adherence to EduTrust, ISO, and ERF requirements, support audits, and uphold high service standards.
• Team Leadership: Lead and guide a team of Programme Executives, ensuring efficient operations and achievement of organizational goals.
• Financial Oversight: Manage payment follow-ups, assist in budget planning, and oversee cost management.

Requirements

• A degree in any discipline with 5-7 years of experience, including at least 1 year in a supervisory role, preferably in the education sector.
• Strong organizational, communication, and problem-solving skills, with attention to detail and the ability to work under pressure.
• Proficiency in Microsoft Office; knowledge of resource optimization tools is an advantage.
• Flexibility to work rostered shifts if required.

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a leading organization dedicated to fostering a secure and technologically advanced environment. We are seeking a dynamic IT Audit Professional to join their existing team in Singapore.

Key Responsibilities:

• Evaluate IT application systems, including both business and operational applications.
• Assess application controls, ensuring data accuracy, completeness, availability, and access security.
• Apply data analytics to enhance application design, system transaction flows, and business processes.
• Review security measures for operating systems and databases, as well as IT operational controls such as change and monitoring controls.
• Advise on security and control features during System Development Life Cycle (SDLC) reviews.
• Assess system availability, disaster recovery plans, and readiness testing.
• Communicate IT, operations, and cybersecurity findings to senior management.
• Oversee resources and projects to ensure the internal audit plan is met and quality outputs are delivered.
• Mentor and develop team members, sharing knowledge and building technical skills.
• Manage the performance of IT auditors, oversee their training and development, and ensure they have the necessary IT capabilities.

Qualifications:

• Degree in Computer Science, IT, or a related field.
• Relevant certifications such as CIA, CISA, CRISC, CISM, CISSP, PMP, or Agile are preferred.
• At least 8 years of experience in information security within a reputable organization. Candidates with Line 1 or Line 2 experience will also be considered.
• Strong understanding of audit methodology, security measures, risks, and controls.
• Ability to effectively communicate issues and provide reports to the board and management.
• Deep understanding of complex business and IT processes and their associated risks.
• Proven track record in delivering internal audit and advisory engagements.
• Ability to assess IT internal controls and identify improvement opportunities.
• Resourceful with excellent interpersonal, communication, and leadership skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number HG-88745. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A08427 EA Licence No.: 13C6733 EA Registration No.: R1333454

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Lead of facilities operation and production support including ACMV, Cleanroom, CDA, PCW, Vacuum, DI, Gases, Wastewater, Building Services, Fire Protection, Building Management System, Landscaping, and Janitorial
• Lead and guide the facilities operation team for review, plan, manage and improve cost effective preventive/ predictive maintenance programs for facilities system, ensuring good system reliability and optimum efficiency
• Lead, direct, manage the conceptualization, design, tender, construction and delivery of A&A/ expansion/upgrading projects/hookup
• Lead and develop the AOP, managing expenses in accordance with the AOP
• Lead, review, maintain and update procedures/specification in Global Documentation Management System
• Fronting audits (i.e. ISO, IATF, RBA, VDA, EAL6, Customers, etc) and ensure compliance
• Respond to feedback/issues and perform troubleshooting to restore/resume the operation back to normal
• Perform root cause analysis and implement action plans to prevent recurrence
• Review and evaluate system capacity and performance to recommend/implement continuous improvement plans
• Perform analysis of utilities consumption for early detection of anomalies and collaborate with Sustainability Team/Operation for Sustainability Initiatives/Projects to reduce the consumption
• Maintain proper records of maintenance, drawings, plant histories, and other auditable documentations
• Review and manage inventories of appropriate spares, consumables, and other resources necessary for the day-to-day operation
• Ensure compliance of authorities’ requirements, legislations, codes of practice, etc
• Provide guidance to duty staffs and knowledge sharing with fellow colleagues to continue strengthen the operation
• Planning and implementing plant maintenance, managing of engineering resources during plant turnaround and annual shutdown
• Manage contractors and ensure compliance of in-house EHS requirements and local authorities requirements

Requirements:

• Degree in Engineering
• Minimum of 8 years’ experience in facilities management
• Good communication and interpersonal skills

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

About the Role:

We are looking for an experienced and dynamic Corporate Finance Managerto lead and execute strategic financial initiatives for the company and its associate entities. This role requires a highly analytical and proactive professional who can drive financial planning, ensure operational efficiency, and provide valuable insights to support business growth.

Key Responsibilities:

1. Strategic Financial Planning:

• Develop and execute the company’s corporate finance strategy to align with business objectives.
• Lead long-term financial planning and forecasting, ensuring alignment with growth targets

2. Investor Relations:

• Drive equity and debt financing efforts, including preparing pitch decks, financial models, and engaging with existing and prospective investors
• Cultivate and maintain relationships with venture capitalists and asset backed lenders
• Manage quarterly updates, annual reports, and board presentations

3. Capital Markets:

• Conduct ongoing maintenance of Cinch’s Asset backed lending facility and financing capacity needs, including monitoring and documenting the terms of all facilities. This involves actively reviewing deal documents and engaging in negotiations with stakeholders to optimize risk-adjusted terms and improve overall positioning
• Perform deep analysis work of collateral, transaction and portfolio performance data to support collateral performance forecasting, investor package preparation, and rating agency package preparation
• Work with lines of business and other finance teams to develop new product analysis, including portfolio/collateral characteristics, peer group funding analysis and collateral comparison, rating agency report review, and any other information to support new product funding strategies
• Ensure compliance with regulatory requirements and corporate governance standards

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred
• 4-6 years of experience in corporate finance, investment banking, or private equity, with at least 4 years in a leadership role
• Proven track record of successfully raising capital and managing investor relations
• Expertise in asset-backed lending, financial modeling, forecasting, and valuation techniques
• Demonstrated experience in cash flow management and investor reporting
• Strong understanding of the fintech industry and emerging trends
• Exceptional leadership, communication, and stakeholder management skills

Sales Manager (Project & Export)

• Salary: S$ 7,000 - 8,000 + Commission
• Location: Potong Pasir
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
• The Sales Manager will be responsible to develop sales in 2 areas – project sales for our range of premium kitchen appliances and to manage our overseas distributors in sales development and strategy.

Job Description

Project Sales

• Approach Developers & Consultants to deliver compelling proposals for our premium range of kitchen appliances (Hob, Hood, Ovens, Refrigerators & Wine Chillers)
• Develop business and product strategies to pursue potential clients and establish new partnerships
• Conduct market research and competitive analysis to stay informed about industry trends
• To manage the project sales process from project specifications till closing

Export Sales

• Lead the sales development of our distributors thru strategies that aligns with our company objectives
• Explore and expand into new markets thru networking and developing relationship with prospective partners
• Collaborate with marketing and technical department to provide support to our distributors

Administrative

• Prepare and present sales forecast to management
• Provide regular updates and progress to the management,

Job Requirements

• Bachelor’s Degree or Diploma in Business, Sales or related field
• Minimum of 5 years sales experience; project sales experience will be an advantage
• Experienced in business plan, forecasting and budgeting
• Willingness to travel for work (at least once a month - Around Asia)

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Bakery Shop Manager

Experience:

• Previous Bakery Experience (Preferred): At least 2-5 years of hands-on experience working in a bakery, with experience in various roles (baker, pastry chef, etc.).
• Management or Supervisory Experience (Preferred): Experience in a leadership role, managing a team, and overseeing bakery operations.
• Customer Service Experience: Ability to interact with customers effectively and resolve any issues that may arise.

Skills and Competencies:

• Leadership and Management Skills: Ability to lead a team, delegate tasks, and maintain high levels of employee morale.
• Time Management and Organizational Skills: Managing inventory, overseeing production schedules, and ensuring products are ready on time.
• Financial Acumen: Ability to manage budgets, track expenses, and ensure profitability.
• Baking and Cooking Skills: Knowledge of baking techniques, ingredient selection, and recipe development.
• Attention to Detail: Ensuring high-quality products and presentation.
• Problem-Solving Skills: Ability to address challenges related to staffing, inventory, or production.
• Health and Safety Knowledge: Understanding of food safety guidelines and sanitation standards.

Job Responsibilities:

• Overseeing daily bakery operations, including production, staffing, and customer service.
• Managing inventory, ordering supplies, and controlling costs.
• Hiring, training, and supervising bakery staff.
• Ensuring all bakery products meet quality standards.
• Maintaining cleanliness and adhering to health regulations.
• Developing and implementing marketing strategies to boost sales.
• Handling customer complaints and feedback.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

HRS Pte Ltd is a leading hotel outsourcing business working with many of Singapores best hotels and serviced apartments.

We are seeking a junior operations manager, perhaps a first management position who has passion, excellent communication skills and a desire to make a difference in this fast paced environment.

Ideally, you would have had a good education, bilingual, exceptionally well presented, have a strong desire to learn fast from a professional team and to be prepared to make a difference.

Job Description:

• Plan and ensure timely execution of project schedules.
• Review project reports for accuracy in quotations, invoicing, and rectification actions.
• Manage the project budget.
• Regular follow-up on site meetings, researching market information and compiled into a report and submitted weekly report to the project manager in charge.
• Forecast cashflow for internal/external use, coordinating through project completion.
• Perform other ad-hoc duties as required.

Job Requirements:

• Diploma in Engineering.
• Min 3- 5 years in Project Management.
• Experience in MEP preferred.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Job Description:

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions.

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

Qualifications:

In order to be successful in this role, we need someone who has:

• 8+ years of marketing experience in a B2B enterprise technology environment directly supporting sales teams in roles such as field marketing, partner marketing, campaign management or performance management
• Experience in managing budgets and vendors to deliver effective marketing programs at scale.
• Experience managing multiple stakeholders across concurrent campaigns.
• Be digitally savvy with a demonstrated understanding of the role of digital across integrated campaigns

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

About the Role

We are seeking a highly motivated and results-oriented Senior Account Manager to join our dynamic Affiliate team. Based in Singapore the Senior Account Manager is an integral position within GroupM’s Affiliate team, working for some of the largest global brands helping them to drive successful partnerships & campaigns in the Korean market. The Senior Account Manager will work closely with the Affiliate Director from both an operational and strategic stand point. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients with a strong work ethic and positive attitude.

3 best things about the job:

• Opportunity to work with some of the world's leading brands and gain an understanding and insights into the APAC marketplace.
• Collaborative and supportive team environment to achieve goals together.
• Opportunities for professional development and career growth.

Key Responsibilities:

Client Service & Account Management:

• Act as the Korean Account Manager on multiple blue-chip clients within GroupM regional Affiliate Marketing team.
• Manage the day-to-day workflow, acting as a key point of contact for assigned accounts.
• Build and maintain strong relationships with clients, understanding their business objectives and providing strategic recommendations to optimise their affiliate programs.
• Proactively identify growth opportunities within existing accounts and collaborate with the team to develop and pitch new ideas.
• Compile and deliver and present regular performance reports, providing insightful analysis and actionable recommendations to clients.
• Responsible for financial management from an external perspective, monitoring client budget and spend.
• Meet and host affiliate partner events.

Partner Management & Development:

Campaign Execution & Optimisation:

• Plan, execute, and optimise of affiliate marketing campaigns across various partners.
• Track key performance indicators (KPIs) to ensure campaigns are delivering against client objectives and budget.
• Proactively identify and troubleshoot campaign performance issues, implementing corrective actions to maximise results.
• Stay abreast of industry trends and best practices to continuously improve campaign effectiveness.
• Manage the platform.
• Recruit and onboard new publisher partners, expand our network, identify strategic partnerships. to grow the business and increase efficiency for clients.
• Develop and maintain strong relationships with existing publisher partners, providing ongoing support and optimising partnerships for mutual growth.
• Negotiate favourable partnership deals and ensure compliance with program guidelines.

Reporting & Analysis:

• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate program.
• Prepare regular client reports, including performance summaries, key metrics, and strategic recommendations.
• Utilise data visualisation tools to present findings in a clear and concise manner.

Desired Skills and Experience:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• A minimum of 5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role or a client-facing role.
• In-depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programs are managed.
• Excellent communication and presentation skills, both written and verbal, with the ability to effectively communicate with clients and internal stakeholders. The candidate must be comfortable presenting to large groups of people and senior clients.
• Proven track record of successfully managing and growing client accounts.
• Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Strong time management and organizational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
• Positive attitude and a team player ready to be part of the team culture.
• Fluency in English and Korean is essential for this role due to frequent interations with the market you'll be working on.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

1. Lead and manage regulatory reporting projects from initiation to completion. 2. Ensure compliance with all relevant regulatory requirements and standards.

3. Strong communication skills - Role will require the ability to create and communicate requirements and status to executive stakeholders.

4. Strong understanding of the Bank’s products and services its subsidiary business units.

5. Ensure robust controls are in place to support timely and accurate production of statutory and regulatory financial reports.

6. Experience in handling team in different geographies.

7. Ensure compliance with all relevant regulatory requirements and standards.

8. Collaborate with cross-functional teams including finance, compliance, and IT. 9. Develop and maintain project plans, timelines, and budgets.

10. Prepare and submit regulatory reports to relevant authorities.

11. Identify and mitigate project risks and issues.

12. Provide regular updates and reports to senior management and stakeholders.

13. Conduct post-implementation reviews and ensure continuous improvement.

Good-to-Have

1. Experience in Audit/Regulatory Reporting

2. Experience in Agile based development

3. Good knowledge of database structure and data mining - MS excel experience is must.

4. Understanding of Wholesale Banking/Capital Markets businesses, products and associated balance sheet, P&L and capital reporting.

Fundraising Manager (Supporters Engagement)

Salary: $3,050 during three (3) months’ probation; Upon confirmation, $3,250 and eligible for a $450 quarterly bonus.

[Before applying with ACRES, please read this to understand and identify how you align with its values, mission, and work culture.]

ACRES is seeking a seasoned fundraiser to join its tight-knit team. In this role, the fundraiser will use expert communication skills and a keen sense of initiative to spot fundraising opportunities, manage fundraising campaigns, and develop relationships with donors and supporters. By coordinating events, writing proposals, and recruiting and leading volunteers, the fundraiser will hone speaking, writing, and leadership abilities while meeting ACRES’s financial targets.

We’re looking for someone who believes in the mission of ACRES and has exceptional drive for furthering our fundraising efforts as well as strategising and delivering on new ones.

Objectives of this role

• Plan and execute fundraising initiatives to help the organisation meet financial targets.
• Form strong relationships with external stakeholders.
• Keep supporters and donors up-to-date through proactive stewardship efforts.

Responsibilities

• Research individuals, corporations, and foundations that are interested in philanthropic programmes.
• Strategise and manage regular activities for individual donors, corporations, and general fundraising programmes through donor stewardship and analyses.
• Ensure that the donor database is kept up-to-date by entering data on income streams.
• Track the goals and expenditures of grants, prepare and present impact reports.
• Collate data of all fundraising activities for internal reporting purposes.
• Keep donors informed and engaged through various platforms, including quarterly newsletters, thank-you letters, supporter events, annual reports, and social media content.
• Attend monthly staff meetings and periodic staff gatherings to stay about ACRES’s activities and programmes.
• Assist with planning and execution of fundraising events.
• Work with the team to ensure that fundraising targets are met for the financial year.
• Ensure fundraising efforts comply with the fundraising code of governance set by regulatory agencies.

Required skills and qualifications

· At least two (2) years’ experience in fundraising, sales, or marketing.

· Exceptional communication and relationship-building skills.

· Strong attention to detail.

· Ability to successfully balance priorities while managing multiple tasks and planning big events.

· Able to work in the office at least three (3) days a week, with a two (2) days Work-From-Home, and on weekend. when required (off in-lieu hours applicable).

Preferred skills and qualifications

In addition to what is expected of all ACRES staff stated here (https://bit.ly/ACRESVacancies),

• Certification, diploma, or similar qualification in fundraising.
• Proficient in donor management systems (Salesforce, MailChimp, Charity Portal).
• Experience in writing grant proposals, press releases, and fundraising letters.
• Confidence in public speaking.
• Able to work in the office at least three (3) days a week, with a two (2) days Work-From-Home, and on weekend when required (off in-lieu hours applicable). You may need to return to office for meetings/events on WFH days, when needed.

Salary

$3,050 during three (3) months’ probation; Upon confirmation, $3,250 and eligible for a $450 quarterly bonus, subject to performance. All amounts indicated are before CPF deduction.

Please submit your application here: https://forms.gle/8eCeCtLpb8Fni9ZJ6

The positions are only open to Singaporeans / PRs.

We regret that only shortlisted candidates will be notified.