Total 24 human resource manager job vacancies in ntu novena campus singapore

• Play an active support role in leading HR policies implementation and changes
• Plan and implement employee engagement activities (e.g Sourcing for vendors, designing of communication materials, arranging of logistics)
• Manage and advice employees on work pass and immigration related matters; application, renewal, issuance and appeals
• Provide support on Personnel Marketing (Employer Branding) topics; e.g. LinkedIn content creation, Video editing, Collaterals for Career Fairs and Recruitment Talks
• Assist in key areas of HR shared service functions; e.g. attending to employees’ queries/requests relating to HR policies, benefits administration, letters preparation

You will develop and drive people strategies for Singapore and SEA, covering multiple businesses including TVD, UPI, Networks & DTC and other businesses on site. You will partner closely with key executives to cultivate an inclusive, positive and productive workplace culture; identify, develop and retain talents; create and implement local employee experiences and learning & development initiatives. You will develop and maintain a strong relationship with partners in talent acquisition, executive search, compensation & benefits, employment law, etc. to drive high quality HR services delivery to business. You will also serve as HR community leader in Singapore and role model and advocate for “one team” spirit.

You will report to Vice President, Human Resources APAC and partner closely with broader HR community as well as business leaders in Singapore and SEA.

Key Responsibilities:

Strategies

• Partnering with senior leaderships teams to develop key people strategies and objectives for the organization, ensuring that the HR initiatives and programs are clearly aligned with business priorities.
• Participate in and be a thoughtful contributor at key senior management meetings and provide HR input for strategic business projects and long-term planning and budgeting processes.

Talent

• Partner with TA team to ensure timely supply of quality talents to meet business needs.
• Play a leading role in key HR processes including talent review, compensation, performance management, talent planning etc.
• Help to identify learning needs, leveraging internal and external resources to deliver learning programs to support development.
• Provide advice to business leaders, managers and employees on all matters related to employee and organizational development.
• Ensure the delivery of corporate training initiatives.
• Partner/collaborate with HR colleagues across NBCUniversal to drive projects and bring initiatives to fruition.

Change Leadership

• Lead organizational change management process in response to business strategies.
• Where required manage HR due diligence and transaction support for M&A or divestment activity, including integration and change management

Employee Relations and Experiences

• Provide HR leadership and coaching to employees and managers regarding employee relations issues. Ensure prompt and effective management of employee relations issues and grievances.
• Offer guidance and counseling to employees and managers concerning work-related issues and work to resolve issues in a proactive and positive manner.
• Manage and communicate HR policies; develop and implement HR practices and procedures aligned to meet the needs of the business. Ensure compliance with relevant local laws.
• Work with leaders and employees to establish and maintain a positive work environment which encourages the full use of the organization’s diverse talents and abilities.
• Create and execute on Employee Survey action plans and engagement and communications activities.
• Ensure HR operational excellence in data management, HR systems, payroll coordination, on-boarding, off-boarding etc. to enable a desired employee experience.

HR Team

• Provide leadership and oversight of daily activities of local HR team.
• Provide coaching and guidance to develop HR team’s capabilities.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

• Overseeing the customer services teams
• Training and managing Customer Service Assistants and Representatives
• On-boarding and training new employees
• Setting customer satisfaction targets and working with the team to meet targets consistently
• Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
• Creating customer loyalty programs to increase revenue and improve client retention
• Establishing customer service policies and procedures
• Staying updated on developments in the customer services field

Step into an extraordinary career with The Bone Marrow Donor Programme (BMDP). As part of our team, you'll be empowered in your role and growth, channel your passion, and collaborate with both internal and external stakeholders to make life-saving bone marrow donations a reality. At BMDP, we're more than colleagues – we're a dedicated and supportive team, fostering hope and second chances. Be a driving force in transforming lives, where your career becomes a meaningful journey of impact and compassion.

Purpose: To improve the efficiency and effectiveness of donor recruitment and public education by understanding the global and local medical and charity ecosystem, identifying opportunities for strategic partnership and reducing attrition at recruitment stage. To oversee the management of the marrow donor database. To lead and mentor the donor recruitment team to achieve strategic objectives.

• To formulate below the line strategies that leverage on partnerships through channels such as corporate, community, education, government achieving donor recruitment and public education opportunities for the charity.
• To drive innovative donor recruitment and public education strategies to fruition.
• To develop, mentor and lead the members of the donor recruitment to achieve their objectives.
• To oversee the recruitment curriculum, training and engagement of ambassadors to support the team’s objectives and the charities goals of building a volunteer database.
• To oversee the donor recruitment training curriculum for staff and volunteers ensuring that every member of the charity is affluent in donor recruitment.
• To drive strategies that reduce donor attrition from registration recruitment through to donation through digitization and other initiatives.
• To strategise and lead below the line communication for marrow donors, pledgers, ambassadors, and other stakeholders.
• To ensure drive/event operations are well organized and executed by the donor recruitment team and incidents are promptly managed.
• To oversee swab processing operations, increase efficiency and maintain data accuracy and integrity.
• To oversee the overall management of the marrow donor register ensuring donor quality and data integrity.
• To lead the charities annual flagship event – Match for Life.
• To oversee / support as manpower in recruitment initiatives when required.
• To review departments policy and procedures to be in compliance with the charities policies and in adherence to the requirements of regulating bodies such as WMDA.
• To take on the role of Assistant Data Protection Officer for the team and ensure adherence to PDPA Act.
• To plan, manage and review the teams budget, expenses and review yearly plans with the BMDP Management.
• To plan and organize the Donor Recruitment and Public Education Sub Committee meetings with the Public Education Manager.
• Embody and be an advocates of BMDP’s Core Values and Core Competencies of Commitment, Integrity, Teamwork Respect and Excellence
• Support and manage reporting staff in the following aspects:

1. Day-to-day work and individual work goals
2. Oversee their training and development
3. Integrate BMDP’s Core Values and Core Competencies as part of the team’s culture
4. Staff welfare and morale

Job Competencies

• Strategic Mindset
• Communicate with Impact & Persuades
• Builds Effective Teams
• Drive Results
• Foster Innovation & Agility

Technical Skills

• Data Analytics and Reporting
• Excellent Copywriting & Editing Skills
• Excellent MS Office Skills
• Ability to adapt to various technology ie Online Platforms etc
• Organisation Acumen
• Excellent Project Management and leadership skills

Requirements

• Bachelor’s Degree in Business / Communications / Marketing
• At least 8 Years of working experience
• Background in Business Development
• Client Relationship Management
• Analytics (Data Analytics, Qualitative & Quantitative research etc)
• Supervisory experience preferred

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

Job Summary
We are seeking a highly organised and detail-oriented Assistant Operations Manager to join our team.

In this full-time role, you will be supporting the Operations Manager, responsible for overseeing the day-to-day administrative and operational tasks within our business, across various outlets in Singapore.

This role requires a strong focus on maintaining high-quality service and food standards, ensuring smooth operational processes, and managing manpower resources effectively. The ideal candidate will be proactive, solution-oriented, and possess excellent communication and leadership skills to ensure the highest level of service is delivered across the outlets.

Duties and Responsibilities shall include but not limited to:
(a) Management
• Provides production direction to Team Member in a clear, concise, and positive way and coaches others to lead operations
• Ensures Team Member delivers quality service and food in accordance with company’s guidelines
• Act as a point of contact between HQ Corporate office and assigned outlets.
• Provide information from HQ to Outlet Managers and Team through various ways of communication
• Coach and mentor, all level of Team Members in your assigned outlets
• Review all assigned outlets’ Daily Business Reports on a daily and weekly basis, and identify problems and suggest improvement measures

(b) Outlet Operational Leadership
• Leads operations by directing efficient and accurate preparation of products for prompt customer delivery within the established speed of service guidelines
• Evaluate existing business procedures and recommend improvements
• Coordinate and arrange on-going maintenance with HQ Corporate office to ensure business continuity
• Review customers feedbacks and incident reports, and ensure actions are taken and execute AAR for improvement

(c) Manpower
• Review outlets’ weekly schedule to ensure staffing levels based on business needs and coverage for Outlet Supervisor(s) during operating hours
• Manage manpower cost
• Resolve employees’ concerns and conflicts when required
• Manage and maintain team’s hiring and attrition rate

(d) Admin / Purchasing Support

• Coordinate and manage purchasing activities, ensuring that the outlets are fully stocked with the necessary supplies and equipment

• Work closely with suppliers to negotiate best prices and terms for goods and services, ensuring timely delivery and cost-effectiveness.

• Collaborate with the finance department to process purchase orders and ensure proper documentation for budgeting and cost control.

• Ensure compliance with company procurement policies and standards, maintaining accurate records of all purchases and transactions.

• Other admin duties as assigned by management.

What we're looking for

• Proven experience (at least a year) in leadership, quality management, purchasing, and crisis management within the F&B industry.
• Strong administrative skills with proficiency in data entry, inventory management, and report preparation.
• Excellent communication skills, with the ability to liaise effectively between the corporate office and the outlet team.
• Strong problem-solving skills, attention to detail, and ability to work in a fast-paced, dynamic environment.
• A keen eye for detail and a problem-solving mindset
• Ability to work independently and as part of a team
• Flexibility to work weekends, holidays, and varying shifts as needed to meet operational demands.
• Required Skill(s): Microsoft Office and Excel.
• Preferred: Class 3 Driving License (Travelling among multiple outlets will be more convenient)

DUTIES AND RESPONSIBILITIES

• Plan, schedule and manage all aspects of the project
• Coordinate and monitor various functions of project consultants from conception through tender, construction and to completion
• Track project milestones and deliverables
• Identify project risks and developing appropriate mitigation strategies
• Provide direction and support to project team
• Monitor and track project progress along with resolution of issues faced
• Communicate to stakeholders, project progress, issues for resolution and highlighting risks along with mitigation plans
• Monitor and manage project changes and interventions to achieve project goals/objectives.
• Efficiently manage and work closely with clients
• Overall management of consultants and contractors
• Good knowledge and understanding of Project Management skills and tools
• Ability to run projects within budget and schedule
• All aspect of pre and post contract management functions
• Have good interpersonal skills and ability to work in a team
• Provide expert advices and skills to the projects
• Take ownership of projects handled and all related works
• Any ad hoc duties assigned

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Candidate must possess at least a Degree in Project Management or Architecture
• Able to work independently
• Good interpersonal relationship and leadership skills
• Good written and verbal communication skills
• Minimum 3 years of relevant experience

DUTIES AND RESPONSIBILITIES

• Plan and manage all aspects of the project including scheduling, cost control, quality, safety, reporting & administration.
• Collaborate with project consultants & subject matter experts from conception through to tender, construction & completion to ensure required information is provided/ updated for a timely handover.
• Identify, track and resolve design, authority & construction issues to ensure smooth project implementation.
• Liaise with Clients, Users and Stakeholders to establish the project requirements and User brief, resolve issues and report progress.
• Work with Contractors to identify obstacles, curate workarounds and propose alternative solutions for an efficient and timely process.
• Track project milestones and deliverables including submission of Reports.
• Oversee and manage public feedback.
• 5.5 days work week

JOB COMPETENCY (QUALIFICATION, EXPERIENCE & KNOWLEDGE)

• Candidate must possess a Degree in Architecture, Construction, Engineering or equivalent that is registrable with BOA or PEB.
• Possession of an MProjMgmt will be an advantage.
• Good working knowledge of Singapore's authority requirements, procedures, codes and regulations.
• At least 8-years of working experience in large public residential projects in Singapore is essential.
• Effective communication and leadership qualities/ skills.
• Possession of certificates for Construction Safety, ECM, CONQUAS, ESH, etc will be an advantage. Registration with SocProjMgmt is essential.
• Hands-on working experience in project management software (MSProj, Primavera, etc) and PSSCOC is essential.

We are seeking an experienced and dynamic Sales Manager. The ideal candidate will have a strong background in sales, business development, and technical understanding of cable solutions. This role involves driving sales growth, building strategic client relationships, and ensuring customer satisfaction in a competitive market.

Responsibilities:

· Identify and pursue new business opportunities in the cable market, including renewable energy, telecom, and offshore projects.

· Develop and maintain strong relationships with key stakeholders, including customers, contractors, and consultants.

· Develop and execute sales strategies to achieve revenue and profitability targets.

· Monitor industry trends, competitor activities, and market dynamics to identify new opportunities and threats.

· Prepare and present proposals, negotiate terms, and close deals with clients.

· Collaborate with technical teams to understand product specifications and ensure solutions meet client requirements.

· Work closely with engineering, operations, and supply chain teams to ensure timely project execution.

· Provide accurate sales forecasts and generate regular performance reports for senior management.

· Ensure all sales activities adhere to company policies and relevant regulatory requirements.

· Address client inquiries and resolve issues to maintain a high level of customer satisfaction.

Requirements:

· Min Diploma or Bachelor’s degree in Engineering, Business, or a related field. An MBA is a plus.

· Minimum of 5 years in sales or business development in the submarine cables, renewable energy, or telecom industry.

· Strong understanding of cable systems and related applications.

· Excellent verbal and written communication skills with the ability to present complex solutions clearly.

· Willingness to travel domestically and internationally as required.

Clarence Khoh

R1552376

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

Corporate Secretarial Manager
(Singapore – Novena)

Responsibilities:

• Independent and pro-active provision and management of company secretarial services to a portfolio of local and international clients across a diverse range of industries.
• Handling compliance matters.
• Liaising with clients, authorities, colleagues from various departments and banks.

Requirements:

• A Member of Chartered Secretaries Institute of Singapore (CSIS) or ICSA.
• Corporate secretarial experience in full spectrum of corporate secretarial services.
• Able to train and lead a team of professional staff.
• Excellent command of English (oral and written).
• Meticulous, deadline-driven and adaptive.
• Able to multi-task and work in fast paced environment. Team player with a positive working attitude, Good communication and interpersonal skills.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

Primary Function of Position:

The Manager, Asia FSO (FP&A, Sales Operations) closely work with Asia FSO teams to support the business in the fastest growing market at Intuitive. FP&A function includes China manufacturing planning and analysis with the mission to drive operational efficiency. This position supports Sr. VP & President Asia Pacific and other regional commercial leaders for financial planning, forecasting, analyzing the business from entire Asia region standpoint with deep understanding of each market’s dynamics and is capable of providing valuable insights for their decision makings.

Roles and Responsibilities

• Lead, manage, recruit, develop, inspire, and evolve the Asia Sales Operations and FP&A teams and processes to provide our business partners "World-class decision, budget, analytic, and finance support on initiatives with defined ROI that drive the Asia business".
• Proactively analyze complex business problems, data, or trends and provide strategic, data-driven recommendations that support Asia Commercial planning, strategy, short and long-range financial models, and accelerated adoption and scale.
• Develop commercial reporting / cockpits that align to Intuitive's commercial fundamental building blocks (adherence to the TTP, incremental sustainable surgeons, high quality 90 and 180-day training productivity, increased sales contribution, clinical and capital selling milestones)
• Closely work with US HQ and own the process for budgeting, forecasting, long term planning in Asia region.
• Proactively evaluate data and market trends to anticipate opportunities for growth or risks to the business. Create plans, recommendations, and programs through people to capitalize on opportunities or counteract risks.
• Partner with Executive commercial leadership to develop board-level and customer-facing presentation materials.
• Closely work with China manufacturing FP&A team to optimize efficiency in manufacturing operations through data analysis and influence.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Responsibilities:

· Develop and implement strategic sales plans to achieve company revenue and growth targets in the telecommunications sector.

· Identify, pursue, and secure new business opportunities through market research, networking, and client engagement.

· Build and maintain strong relationships with key clients, partners, and stakeholders to drive customer retention and satisfaction.

· Lead the sales cycle, including lead generation, proposal development, contract negotiation, and closure.

· Monitor market trends, customer needs, and competitor activities to identify new opportunities and maintain a competitive edge.

· Collaborate with cross-functional teams (marketing, operations, and product) to align sales strategies with business goals.

· Provide accurate sales forecasts and regular reports on sales performance, pipeline, and progress against targets.

· Drive account planning activities and develop tailored solutions to address client-specific needs.

· Lead, mentor, and motivate a team of sales executives to optimize performance and exceed sales targets.

· Represent the company at industry events, trade shows, and conferences to increase brand visibility and expand the client base.

Requirements:

· Bachelor’s degree in Business Administration, Sales, Telecommunications, or a related field.

· Minimum 5 years of proven sales experience in the telecommunications industry, with a strong track record of meeting or exceeding targets.

· Excellent negotiation, communication, and interpersonal skills with the ability to influence key stakeholders.

· Strong understanding of telecommunications products, solutions, and emerging technologies.

· Results-driven individual with leadership capabilities and the ability to manage a high-performing sales team.

Clarence Khoh

R1552376

What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Day-to-day marketing: Manage and execute the marketing activities of our offices in Southeast Asia and Australasia – currently Singapore, Sydney and Brisbane.
• Regional Strategy: Develop and tailor marketing strategies specific to the Southeast Asia and Australasia markets, ensuring the localisation of channels, content, and campaigns for optimal engagement.
• Email marketing: SSend mass email campaigns for a range of products and services, to our database, using SalesForce to create audiences, build emails, and schedule campaigns.
• Print & Promotional marketing: Manage the production and stock of local prints, promo items and clients' gifts. 
• Exhibitions and events: Research relevant events in the Southeast Asia and Australasia region and assist the Head of Events to organise.
• Digital marketing: Assist the Performance team with web advertising, including Baidu, display ads, re-marketing, and analytics.
• Report local marketing activity to London.
• Budget and manage the local marketing spend.
• Research and source local suppliers when necessary.

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Design, develop, maintain Adobe Experience Manager (AEM) Sites/Forms solutions to meet evolving business requirements and user needs.
• Integrate AEM with the existing infrastructure, ensuring seamless compatibility and performance in line with organisational requirements.
• Collaborate closely with stakeholders, including UI/UX designers, business analysts, and developers, to deliver robust AEM solutions that enhance user experience.
• Build custom components, templates, workflows, and backend services within AEM, leveraging best practices to ensure maintainability, flexibility, and future scalability.
• Troubleshoot and resolve issues, ensuring optimal performance, security, and maintainability of AEM applications.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Hands-on knowledge and proven experience with AEM Sites and Forms, covering end-to-end web application development life cycle, which includes implementation, troubleshooting, performance tuning of web applications.
• Technically competent in one or more of the following languages, tools and technologies:
  i. Apache Felix, Apache Sling, Apache Jackrabbit, CRXDE, etc
  ii. Java/J2EE, Sling, JUnit
  iii. HTML, CSS, and JavaScript
  iv. Visual Studio Code IDE, GitHub
• Knowledge of the following tools will be advantageous:
  i. Adobe Target, Adobe Campaign, Adobe Audience Manager, Adobe Analytics
  ii. SEO and Web Accessibility tools such as SEMrush, SiteImprove, etc
  iii. Azure DevOps
• Familiarity with Agile Delivery Methodology.
• Strong knowledge of coding patterns and best practices to design and develop high-quality code.
• Experience in pair programming, code reviews and testing.
• Ability to gather user requirements and translate them to technical specifications.
• Experience in project and third-party vendor management.
• Good experience in building secure and resilient internet applications will be advantageous.
• Strong interpersonal and analytical skills, with a self-starter attitude and the ability to work independently and collaborate across teams.
  

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Responsibilities :

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of
  the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts,
  stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system
  concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse
  operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

Requirements :

[MUST]

• At least 3 years supervisory experience
• Willing to do hands on warehouse and shipping operations and customer service oriented
• Strong analytical ability and sensitive to numbers figures and time.
• Strong project and product management skills, including a thorough understanding of how to
  interpret business needs and translate them into operational requirements
• Proficient in MS Office (Excel, Power Point) for data analysis and reporting purposes
• Self-driven, highly motivated and possess initiative

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
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EA Personnel Name: Ray Loh Run Ting
EA Personnel Reg. no.: R1550214
EA License no.: 07C5771

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)