Role: F&B Manager

Location: Singapore, Central

Type: Full-time

About HIGHLIGHT ART:

HIGHLIGHT ART is more than just a gallery; it's a space where art meets life. Alongside showcasing cutting-edge artworks, we offer a curated culinary experience that complements our art events, making every visit unforgettable. Our commitment is to elevate the art viewing experience by integrating exceptional food and beverage offerings.

Scope of Work:

As the F&B Manager, you will be at the forefront of developing and managing our gallery's dining concept, ensuring that our culinary offerings match the excellence of our art exhibitions. Your leadership will be instrumental in crafting unique culinary experiences that enhance our guests' appreciation of art.

Key Responsibilities:

• Handle the gallery’s bar area on a daily basis, provide tea, coffee or mixology for gallery’s guests
• Develop and execute innovative dining concepts and menus that reflect the gallery's artistic vision.
• Manage all aspects of the F&B operations, ensuring high standards of service and quality are maintained.
• Oversee budgeting, inventory, and procurement processes to ensure cost-effectiveness and efficiency.
• Lead, train, and inspire a team of culinary and service staff to deliver exceptional guest experiences.
• Collaborate with event organisers to provide bespoke catering solutions for gallery events and private viewings.
• Cultivate relationships with suppliers, local producers, and culinary professionals to enhance the gallery's F&B offerings.
• Ensure compliance with all health and safety regulations within the F&B department.

Requirements:

• Proven track record as an F&B Manager, preferably with experience in high-end dining or boutique hospitality settings.
• Able to converse in Chinese
• Bartending and coffee making skills preferred
• Exceptional organisational and management skills, with an ability to oversee multiple functions.
• Creative mindset with a keen interest in culinary trends and pairing food with art.
• Excellent communication and interpersonal skills for effective stakeholder management.
• Degree in Hospitality Management, Culinary Arts, or related field is preferred.

What We Offer:

• A dynamic and artistic working environment.
• The opportunity to blend culinary arts with contemporary art.
• The chance to shape the culinary identity of a leading art gallery.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Summary:

As an Operations & Facilities Manager, you will play a pivotal role in ensuring the smooth and efficient day-to-day operations of our co-living spaces and buildings under management. You will be responsible for overseeing various aspects of property management, resident satisfaction, and team coordination. The ideal candidate will have a strong background in operations, property management, and customer service, with the ability to create a positive and vibrant living environment for our residents.

Key Responsibilities:

Property Management:

· Supervise and coordinate property maintenance, ensuring that properties are well-maintained, safe, and meet the brand’s standard.

· Manage vendor relationships, negotiate contracts, and ensure cost-effective property services and procurement

· Conduct regular property inspections and implement preventive maintenance measures.

Team Management:

· Lead, manage and guide a team of on-site staff, including property administrators, maintenance personnel, and security personnel.

· Provide training and development opportunities for team members to enhance their skills and performance.

· Ensure manpower is deployed effectively and efficiently

Operational Efficiency:

· Develop and implement operational policies and procedures to streamline processes and enhance efficiency.

· Monitor key performance indicators (KPIs) to assess the overall operational performance and make data-driven improvements.

Budget Management:

· Work closely with the finance department to develop and manage the property budget.

· Monitor expenses, analyze variances, and implement cost-saving measures while maintaining high-quality service.

Compliance:

· Ensure compliance with local regulations, building codes, and safety standards and terms of agreements

· Stay updated on industry trends and best practices to continuously improve operational processes.

Collaboration:

· Collaborate with other departments, including marketing, leasing, and finance, to ensure seamless coordination and achievement of overall company goals.

Qualifications and Requirements:

· Bachelor’s degree in Real Estate Management or similar field

· Proven experience in property management, hospitality, or operations.

· Strong leadership and team management skills.

· Excellent communication and interpersonal skills.

· Detail-oriented with strong organizational and problem-solving abilities.

· Knowledge of local housing regulations and safety standards.

· Ability to work flexible hours, including weekends and evenings as needed.

If you are a dynamic and results-oriented professional with a passion for creating exceptional living experiences, we invite you to apply for the position of Operations Manager at The Assembly Place.

We're looking for someone who is determined and can adapt swiftly. This is a remote work base with flexible working hours.

You'll be responsible with

- Communicating with potential clients to schedule meetings

- Ensuring existing clients are content with our services.

- Coordinating tasks between sales and administration is also part of the role

It's important to maintain discipline and independence. The salary range is between $3,000 and $6,000.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Oversee the day-to-day operations of the clinics.
• Leading a team of clinic consultants, therapists and point of contact as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively and monthly’s clinic sales target are achieved.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Being present at the different clinic daily to support the team, including handling difficult patient situations (if any)
• Involve in clinic promotional activities and propose new strategies for business growth.
• Assist in any additional ad-hoc tasks assigned by the Company.

Job Requirements

• Minimum Degree in healthcare administration or any similar field.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Job Highlights:

1. Annual Leave - 18 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Remuneration
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Castlery is looking for a Category Manager to join our eCommerce Platforms (Mopio) team.

The Category Manager sits within the wider merchandising department and is responsible for contributing to the overall strategic direction and pricing for Castlery’s assortment. This role is critical in driving our category strategy, optimizing assortment, and maximizing sales and profitability. They are deeply involved in kick-starting the product development cycle and implementing initiatives that drive business growth.

As key owners of product knowledge, they will also support multiple cross-functional teams within the company to bridge the technical and emotional aspects of each product launch. This role is a dynamic combination of creativity and analytics that strives towards creating a productive and cohesive product assortment for our customers.

What you’ll be doing

• Curate and implement appealing category strategies whilst encompassing a holistic approach covering strategic demand planning and supply-side dynamics;
• Set the revenue management strategy, with consistent pricing and promotion tactics which support long term profitable growth across markets;
• Monitor external market developments and competitive activities as key inputs to Castlery’s category strategy;
• Be the key stakeholder in making sure forecasts are in line with activities such as category product launches, campaigns, and any other demand drivers;
• Ensure reporting and analytics translates into actionable insights to drive business, as well as flag risks, making sure we have the most attractive mix of products.
• Attract, lead, inspire and develop employees, ensuring business continuity and talent growth within the category management function.

What you’ll need

• At least 5 years of category management experience, preferably with a strong familiarity of the buying process as well. Experience in defining category strategies, whilst still maintaining hands-on approach to working with stakeholders. Furniture industry knowledge is a plus.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Ability to work independently in a highly ambiguous, dynamic growth environment, with strong attention to detail and exceptional organizational skills.
• Pro-active, ‘can do’ mentality combined with a track record of successful execution of strategies and activities.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and build relationships with vendors.
• Results-oriented mindset with a proven track record of achieving sales and profitability targets.
• Strong leadership abilities with experience in managing and developing teams.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

What you will do:

• Report directly to the Technical Leader
• Singapore / Malaysia with optional to boarded SEA region.
• Will be based in Singapore and required to work closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How you will do it:

• Use in-depth technical knowledge and facilitate the development process to provide design, specifications and budgets to clients.
• Ensure that proposals address customer needs.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases.
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working as part of a well-regarded team to drive your territory growth.

What we look for:

• Bachelor’s or Master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• Working experiences in sales engineering for at least 10 years.
• Technical, sales or business development experience within the pharmaceutical industry for at least 5 years.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender preparation and costings.
• Experience in tender development, GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Good English level.
• Willing to travel.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Business Development and Sales Manager

Purpose of role:

We are looking to hire a self-motivated and results-oriented person to drive sales and revenue. The individual is preferably to have experience in Corporate Secretarial & HR services industry and perform similar role in a Corporate Service Provider’s company. Able to cultivate and nurture relationship in all levels of organisation, with proven track record of successfully delivering sales campaign/ projects in collaboration across the businesses. The goal is to develop this person to manage a team.

Responsibilities:

Business Development

• Actively prospect new and existing customers for Company products and maintain profitable relationships within the list of existing and new accounts.
• Develop a market opportunity plan
• Build and execute activities to implement the market plan that was developed
• Ability to deal with objections, negotiate pricing, and close sales in a timely manner

Sales and Client Management

• Manage current and develop new client relationship
• Develop new opportunities with current clients and continuous cross-selling activities
• Develop new opportunities with a new client
• Be able to present and demo to potential clients
• Consistent closure of new orders to meet assigned quota
• Prepare quotations, agreements and billing
• Managed and ensured the renewal of the current contract for the client assigned
• Promote account growth by consistently delivering post-sales satisfaction, managing customer relationships, and looking to identify new needs and business opportunities
• Make cold calls as required

Sales Management and Operations

• Manage the pipeline using the sales methodology, practice and tools determine by management
• Consistent update of client information, activities, updates and other information as required using the prescribed tools
• Update and submit sales forecast, pipeline, reports and other reporting as needed
• Provide sales forecast per organization requirements

Qualifications:

• Degree in Marketing, Business Management and other relevant degree with at least 5 years of relevant work experience
• Proficient in MS Office such as Excel, PowerPoint, Outlook, Teams, etc.
• Strong communication and presentation skills
• Good command of English
• The candidate should be outgoing and enjoy engaging with people
• Able to work independently as well as a strong team player, positive, self-driven, organized and meticulous
• Able to work efficiently while multitasking and cope well under pressure.
• Preferably with experience in using CRM application

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

Position Requirements:

- Minimum 5 years of relevant experience in the digital marketing field, of which, minimum 2 years of experience in a hotel

- Education in digital and social marketing strategies, marketing communications, advertising, and selling with a combination of proven activities.

- Recognizing current trends, marketplace attitudes and company intelligence.

- Photography, graphic design, videography and editing skills.

- Basicdesktop publishing skills including inDesign, photoshop or equivalent.

- Excellent command over written and spoken English.

- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional

- Degree in Marketing, Hospitality/Tourism/Hotel Management or equivalent.

Required Skills: digital media, social media, tripadvisor, instagram, facebook, mailchimp,

photography, graphic design, luxury, travel, curiosity, Initiative, can-do attitude, intelligent,

perfect grammar, energy, well-groomed, pride

Job Description & Requirements

The Junior Project Manager has the overall responsibilities of assisting in planning, executing, monitoring and controlling the Project, particularly in the following areas:

• Service Level Performance.
• Service Continuity and Availability.
• Support Services, including Incident Management, Problem Management and Routine Maintenance Management.
• Obsolescence Management.

The Junior Project Manager is also responsible for communicating with all stakeholders.

The Junior Project Manager is required to assist to Plan, execute, monitor, and control the various technical/non-technical aspects of the Project.

• Assist in Managing new setup or upgrade of system/infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Provide project documentation and reports.
• Assist in Maintaining the financial budget for the project.

Job Requirements

Diploma or Degree in any IT related field

• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment.

• Pro-active, dynamic and with good analytical/conceptual thinking

• Able to work independently as well as in a team and good interpersonal skills.

• Good knowledge in Windows server OS, Unix/Linux OS & VM environment would be an advantage.

• Good knowledge of software development would be an advantage.

• Good knowledge of Microsoft SQL Server would be an advantage.

• Good Working knowledge with VPN, firewall appliances would be an advantage.

5 day week @ AMK area

Singaporeans Only

Maestro HR

damien lee tian hong

R1106726

16C8462

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

We are looking for a seasoned Engineering Manager to oversee our company’s core product development team that drives our product across multiple countries and offerings. Bring your ideas—the wilder and the crazier, the better — and establish Flo as the go-to renewable electricity retailer in Singapore and Australia.

Full-time · Singapore

"It's surely our responsibility to do everything within our power to create a planet that provides a home not just for us, but for all life on Earth."

David Attenborough

About Flo

Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.

We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.

We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!

Find out more about us on https://floenergy.sg/business/about

What you will be doing:

This is a full-time role for an experienced Engineering Manager. You will be responsible for managing the team growth, development process, infrastructure and the end-end product life cycle from conception to launch. You will work with the development team to ensure that our product meets customer needs and that we remain competitive in the market. You will also be responsible for identifying new opportunities for growth and driving innovation within the company.

• Grow and lead a team of full stack engineers committed to building delightful products and robust operating platforms and systems that monitor, maintain, upgrade and deploy across multiple countries, including Singapore and Australia.
• Be technically hands-on, drive product innovation and an experienced people manager. Provide technical leadership and guidance to both your team members and your project peers.
• Developing and implementing policies, procedures, and processes to improve operations and increase efficiency and productivity.
• Communicate cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering efforts.
• Lead the team's innovation efforts, bring in new ideas and technologies.
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Hire and scale the organization to enable our business growth.

You will be a good candidate if you are:

• Proven track record and at least 5 years of direct management/leadership experience in a technology company and experience in leading complex and high scale projects end-end in an agile environment.
• You’re interested in how technology can improve the environments people live in and proactively propose new products-features / ideas to help the people.
• Superior organizational, ownership, leadership and communication skills.
• You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
• You’ve contributed to mobile applications that have delighted their users, as a developer or test engineer
• Have experience in infrastructure provisioning, authentication, and access management using cloud providers like AWS.
• Possess a strong understanding of security best practices and can implement security measures to safeguard our data and systems.
• Have a proactive and collaborative approach to working with diverse technical and non-technical teams.
• Show an aptitude for staying current with the latest developments and trends in the renewable energy industry and across the tech stack.

Extra points if you:

• Have experience with both functional and OO programming, the JVM ecosystem and TypeScript.
• Have previous experience in the electricity retail market or a similar industry.
• Are enthusiastic about diving into ongoing projects and providing hands-on support where needed.

Culture and benefits:

• Get involved in product development from the ground up to chart the future of Flo.
• Work in an open-minded and dynamic environment with a talented team.
• Budget and time to take on professional development courses.
• Enjoy an attractive compensation package, generous time-off and work-life balance.

Join a fast-growing electricity retailer that's making renewable energy accessible for all

Job Description & Requirements

Dynamic Electrical & Automation Engineering Pte Ltd is looking for a competent Project Manager (P&C Manager- M&E) for Process & Construction and industrial projects in island wide. The project manager is responsible for and required to be the core interface with the Team in support of our Client, and to ensure the highest level of service to our Client. The project manager will oversee, monitor and coordinate the project to ensure it is completed on or before time, to budget and to the specified quality standards.

From our Singapore office we currently provide a range of project management services to International Corporations and Government entities including the following:

• Strategic Project Definition and Advisory Services;

• Client Representative Services;

• Due Diligence studies;

• Cost and Budget;

• Planning and Programme Management;

• Project Management for process & construction (Electrical, I&C c/w programming);

• Design Management for process & construction Electrical, I&C programming);

• Procurement Management (Electrical and I&C)

• Construction Management (M&E System)

* Management handling with upgrade;

* Management control c/w procurement, contractors and overall projects team;

Job Responsibilities:

The role involves the execution of duties to the highest possible standards. Your primary responsibility will be to lead and perform all of the activities necessary to plan, procure, manage and administer all issues related to power & construction and industrial site work.

Your duties will involve working closely with project staff and contractors across multiple technical disciplines requiring the supervision of numerous simultaneous tasks to meet very specific and immovable milestones. You will be privy to confidential information by necessity.

You will treat all such information with the highest levels of confidentiality and will perform your role with integrity and honour at all times.

It is expected that the P&C Manager’s role will require, but not be limited to the following key functions:

• Planning/Scheduling & Project Coordinating (Electrical and I&C);

• Implement a high-level effective project management framework and method statement, incorporating necessary review processes as required

• Review the master programme and other reports to ensure timeline is met

• Secure resources, suppliers, product for the Client as required

• Monitor the design, construction, and dismantling programme and identify opportunities for improved delivery

• Risk Management

• Proactively identify potential problems, conflicts, design and delivery issues using risk management tools and skills to mitigate impact on the project

• Identify Health and Safety issues and to report as per procedure

• Site, Oversee the effective operation of the activities related to the P&C Contracts through conducting regular site visits and quality checks

• People, Manage and direct the P&C team to provide overall superintendence and ensure that the project team staff, contractors, etc., work well and provide a supportive environment for the achievement of the project

• Holding weekly staff meeting with P&C team, monitoring and reviewing staff working hours and writing performance reviews for P&C staff

• Contract Management • Negotiate and convert contracts as required by the project

• Oversee the award of contracts and ensure the client is adequately protected

• Scheduling, minuting and issuing various project meetings and ensure minutes are actioned in a timely manner

• Provide regular and accurate reporting on the project progress, costs and quality

• Review and oversee the management of all P&C contracts and ensure that there are no major gaps or issues in providing the required P&C deliverables

• Monitoring and reviewing all P&C work instructions and variations ensuring that all information is accurate, recorded and follows the designated project approval process

• Manage and document changes/variations following approval by Client • Ensure contractors and consultants are paid in accordance with contract schedules

• Review any procurement requirements and provide all necessary P&C technical support to the procurement process • Client Management

• Take the leading role in interfacing with the Client and contractors on all P&C matters at all project stages

• Actively seek and implement strategies to improve the client’s position in regard to return and value

• Identity and resolve disputes quickly and reasonably

• Develop and maintain excellent relationships with Client, authorities, consultants, contractors and adjoining property owners/stakeholders

• Reporting

• Monitoring, reviewing and implementing appropriate document control processes in line with quality control procedures

• Preparing monthly status report input on all P&C activities and including a detailed analysis of power consumption and utilization

And any other work-related tasks or duties deemed required and assigned by the line manager.

Job & Education requirements:

• Electrical / I&C Engineering qualification with minimum 10 -15 years relevant experience.

• Master Degree in Electrical / Mechanical systems in the relevant field in the power & Instrumentation industry

• Minimum 10 years’ project management experience, including minimum of 6-7 years’ experience in Singapore.

• Contract administration experience

• Excellent overall knowledge of most P&C systems, Knowledge in innovative components introduce and handling.

• Knowledge in electrical power distribution, Smart DB’s, PLC / SCADA programming

• Experience working in construction & industrial design firms

• Manage and coordinate the inputs of project stakeholders to ensure the successful delivery of the project

• Assess and resolve site planning and coordination issues

• Apply quality management principles and processes

• Possess a keen eye on detail to deliver the highest quality of standard

• Apply risk assessment and management principles and processes

• A capacity to communicate professionally and confidently with a diverse range of people at all levels

• Strong written communication skills, with a demonstrated ability to draft reports, minutes, correspondence, procedures, processes and forms

• Sound literacy in computer software, including the Microsoft Office range. Excellent knowledge of Word and Excel • Ability to read technical drawings

• Ability to work with limited supervision

• Flexibility and ability to work with different areas of the business Punctuality with attendance and with delivering tasks on time.

Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes

• Offering customers a high level of service, through styling advice, product knowledge and store experience
• Analysing selling information and taking responsibility for the store sales performance
• Leading and motivating a team of managers, visual merchandisers and sales assistants to achieve excellent standards of service
• Leading on recruitment and ensure induction and training to new starters is carried out
• Identifying future talents and putting together development plans to support their progression
• Overseeing store operations
• Creating a great place to work

Your Career
We are looking for a Senior Channel Operations Manager to support the JAPAC Theatre Channel management team.  This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers.  You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics.  This position relies on an understanding of program management, sales operations, various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.). This role reports to the Director, JAPAC Sales Operations with a dotted line into the Director, JAPAC Channel and Commercial Sales.

Your Impact

• Partner with the Regional Channel Leadership team on the JAPAC Channel and Commercial Strategy via Initiatives and programs
• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Channel related programs
• Assist in process improvement of partner programs
• Assist in sales strategy and segmentation and expansion of new routes to market
• Enable and support GTM offers including bundles, aimed at the Commercial market; track and drive related sales campaigns
• Assist with high volume transactions via deals & orders desk, systems enhancements and automation and internal teams (working cross functionally, problem solving, ensuring channel sales leadership is aligned)
• Assist with tasks related to data cleansing/partner onboarding support, deal registrations, program compliance and working with the partner program team to develop necessary communications and enablement
• Assist with tool maintenance and clean-up projects (SFDC hygiene, etc.).
• Build and provide process documentation and training for stakeholders (internal teams, sales resources, partner /distributors)
• Support and drive continuous improvement by applying data analysis to identify areas of improvements and close gaps
• Review and identify areas for improvement leading to operational efficiency, process optimization and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)
• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness
   

As a Reservations Assistant Manager, you will assist the Reservations Manager in managing daily operations of the Reservations Department, including providing support, coaching and training of the Reservations Agents. The role encompasses all aspects of reservations for the hotel. You will be responsible for maintaining accurate and concise records of all reservations, assisting with inquiries and bookings in a timely manner, liaising with key departments, establishing strong relationships with our clients, and displaying exceptional phone and customer service skills, while being instrumental in the implementation of operational plans to meet Hotel sales and revenue targets.

• Cater to room inquiries and reservations on a daily basis received via telephone calls and emails
• Full utilization of Opera PMS for creating and updating room reservations
• Ensures all guest inquiries and complaints receive prompt action and follow-up.
• Timely submission of the weekly itinerary and weekly reports
• Coordinates with other departments of the hotel to ensure efficient guest service.
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures proper filing of all business correspondence, with correct and updated information.
• Assist in doing pre-arrival checking
• Works towards maximizing hotel revenues by promoting upselling in the department, ensuring efficient availability control procedures and overbooking decisions.
• Ensures all entries in Opera are accurate and done according to the set standards and guidelines.
• Ensures PCI Compliance and observance of Data Privacy
• Develops and maintains a high level of communication with major sources of business, and advises the Reservations Manager of feedback, as needed.
• Ensures all Reservations Agents cross-sells sister properties when the hotel product does not fit the customer’s requirements.
• Prepare weekly, monthly, quarterly and annual reports, as required
• Lead daily team briefings

Position: Survey Experience Quality Manager

Work duration: Till 31 December 2024 (Renewable depending on performance and project)
Working hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm

Work location: Clarke Quay area / Revenue house

This role reports directly to the Head of Quality team – Survey Experience Manager (Quality and Inbound) and the main supporting pillar to improve quality excellence, standards and compliance for all business lines.

This incumbent is also responsible for handling escalations and react to negative feedbacks from survey respondents.

• Provide support to Survey Experience Manager (Quality and Inbound) in strategic analysis, planning and execution for quality, standards and compliance policies.
• Work closely with the various project managers encompassing Inbound and Outbound to develop quality service and SOPs.
• Ensure Quality Service KPIs are met consistently.
• Manage all email mailboxes and ensure all enquiries, feedback and request are promptly addressed.
• Ensure the team to fulfil the service level agreement by responding to all emails within 3 working days turnaround time and ensure prompt follow up on cases
• Organise internal call calibration sessions with key stakeholders and Project Managers.
• Determine trends, challenges and lapses in various business lines and playing a key solutions provider role.
• Assist Survey Experience Manager (Quality and Inbound) in punctual and accurate reporting to all relevant stakeholders.
• Perform any other relevant adhoc duties as assigned.