Total 14 Senior Executive information technology job vacancies in johor bahru

Reporting to the Assistant Director, you will provide administrative and operational support that are critical to the operation of Internet of Medical Things (IoMT) activities for medical devices at one of SingHealth’s institutions to fulfil strategic priorities and initiatives across the cluster. You will collate and analyse information to facilitate management decisions and prepare reports for stakeholders. You will also work with the Biomedical Engineering (BME) shared services and IT security teams across SingHealth to ensure adequate risk oversight for medical devices and systems. This includes updating the asset inventory, support in implementation of relevant standards and good practices for IoMT medical devices, evaluating and executing work instructions and minimising risk for medical devices and systems. You will also provide secretariat support during meetings and participate in adhoc projects.

Requirements

• Bachelor’s Degree in Computer Engineering, Computer Science, Information Technology, Electrical Engineering or equivalent are preferred. Degree holders with a recognised Diploma in Cybersecurity/IT will also be considered
• At least 2 years of relevant working experience in the area of IT, Operations and Risk Management with medical devices/systems understanding
• Good understanding of both IT and BME processes/operations and the relationship between them is an advantage
• Good working knowledge of the best practices in mitigating security risks for IoMT medical devices/systems
• Experience in healthcare facilities projects and/or government projects will be an added advantage
• Possess strong communication, administrative, organisational and management skills
• Reliable team player, independent and committed

• Mon-Fri 10am – 7pm
• $3500 - $5000 gross
• Location: Chinatown
• Attractive benefits

Job Description:

ULTRA TECHNOLOGY is on the lookout for career driven individuals working towards

financial freedom while pursuing a work life balance. We need someone who is confident

and passionate in their work and is able to assist their clients to reach new heights in their

business growth. If you are excited to take up this challenge and looking forward to achieve

a limitless income ceiling, we are looking for you!

Responsibilities:

• Build new client accounts and grow the existing portfolio of clients
• Maintain good relationship with existing customers while sourcing and developing new accounts
• Following up with the corporate leads provided
• Undertake the entire sales process and facilitate backend admin with progress
• Negotiating terms of sales and agreements and closing sales with customers
• Run outdoor sales appointments
• Identifying and seizing new revenue opportunities

Job Requirements:

• Able to communicate efficiently, able to work individually and as a team player
• Proactive, goals driven, customer-oriented and confident
• Great vision without great people is irrelevant. Make a difference and send in your application now!
• 1+ years of sales experience.
• Excellent customer service and sales skills.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

JOB SUMMARY:

You will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field, independently performs the full range of responsibilities within the function, possesses broad job knowledge, analyses problems or issues of diverse scope and determines solutions.

Involves the application of specialist knowledge which may include providing specialist advice to employees, management or customers, managing or maintaining systems or processes or completing projects to develop or changing systems or processes as appropriate.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. As a Regional IT to provides Remote, On-Site or Station Technical Support to Operations Staff & Customers.
3. To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
4. To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situation.
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• For internal contacts must regular interaction with First Line Management, Senior Management, Directors and occasional interaction with Officers (VP and above).
• For external contacts must regular interaction with Suppliers and Vendors as well as 3rd party Consultants.

Senior/ Executive (Projects and Operations), Operational Technology, Office of Academic Informatics

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth.

As the Senior / Executive (Project and Operations), Operational Technology, you will be responsible for the following:

• Deliver on MDOTS and EMS workplan(s) and ensure successful deployment and operationalisation of new projects within schedule and budget.
• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Implement activities within and across teams to ensure efficient service delivery and successful achievement of business objectives and security/IT obligations.
• Provide consultation to SingHealth institutions on IT-related issues for MDOTS, enabling agencies to make informed decisions that are aligned with HIM Security policies and standards.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business or equivalent will be advantageous.
• Minimum 2 years of experience in the IT industry. Experience in project management, IT infrastructure and systems services delivery will be advantageous.
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them in a timely manner.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently.

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

Job Description:

• Support day-to-day accounting operations.
• Perform credit control, attend to customer’s queries and related tasks.
• Assist month-end reporting.
• Perform other assigned tasks and duties.

Job Requirements:

• Diplomas or above in Accounting / Finance / Business.
• 5 years of relevant experience.
• Ability to prioritise tasks and meet the deadline.
• Good communication and interpersonal skills.

You will assist and provide support to the Deputy Director in the management processes of the department, which includes departmental goal setting, business planning, capital budgeting, strategic initiatives, feedback and learning.

General job duties:

• Supervise the Main Library and Off-site Services

• Assist in establishing and implementing proper control procedures in the section and integrate it into the hospital system plan

• Assist in reviewing, establishing and implementing health information management systems in various aspects of records management

• Assist in the planning and preparation of annual budget

• Assist in the interview of prospective employees, in staff welfare activities, in the deployment of staff and in the maintenance of staff discipline

• Provide orientation and in-service education/training to staff

• Ensure provision of complete medical records for patient outpatient visits and coordinate the transportation of medical records

• Coordinate the tracing and despatching of inactive medical records from HIMS Record Library to off-site for storage

• Coordinate the receiving of inactive medical records recalled from off-site storage.

• Assist to manage the inventory of inactive medical records stored off-site

• Implement and maintain specific procedures to ensure that records systems are managed efficiently

• Ensure the confidentiality of medical is maintained at all times

• Ensure the proper archival of records

• Coordinate provision of medical records for research

• Participate in quality service programmes and activities

Job Requirements

• Degree in Health Information Management or any discipline, with 2 to 4 years of experience in administration and staff management

The Executive / Senior Executive shall participate and support the Project In-Charge in meeting the transformational requirements of the hospital or projects.

Your job duties include:

• Facilitate/Join working sessions with stakeholders towards defined/achieving project deliverables and timeframe
• Work with relevant cluster/hospital level workgroups to align projects and deliver project objectives
• Assist/conduct project feasibility study, project exploratory (i.e. Proof Of Concept/piloting) and tendering process
• Provide technical solutioning, analytical review and process review for the projects assigned
• Ensure timely updates or escalation of issues at appropriate levels
• Ensure proper documentation and reporting of projects
• Manage project development and implementation (i.e. funding/grant approval and testing for operationalization)
• Technical review on current trending technology or technology relevant to project at hand. Provide proposal for next stage project development or potential technology that can be implemented in SGH
• Manage general administration duty

Job Requirement

• Degree with minimum 2 years working experience, preferably with knowledge of hospital operations
• Knowledge or qualification in robotic engineering, mechatronics, robotics programming, project management, human factors or any other relevant to above job function is preferred
• Able to manage/recommend/facilitate project changes accordingly will be an advantage
• Experience with vendor management will be an advantage
• Task driven, equip with excellent facilitation skills, strong planning, analytical, organisation and excellent interpersonal skills

Responsibilities:

• Manage Account receivables & invoicing activities.
• Ensure all revenues are accounted for timely and accurately.
• Assist in timely monthly financial closing and preparation of supporting schedules.
• Assist in Quarterly GST Filing.
• Liaise with auditor and relevant authorities when necessary.
• Work with Business units on processes improvement and internal control review.
• Work closely with Operations team to drive cost efficiency and revenue improvement.
• Co-support other accounts function when needed.

Requirement:

• Min Diploma in Accounting or related field with at least 3 years of relevant experiences.
• Candidate with MS Dynamic NAV or Business Central experience would be advantageous.
• Abilities to handle full set of Accounts would be advantageous.
• Proficient with Excel
• Independent, mature and process oriented
• Meticulous, pro-active with position attitude

You will assist and provide support to the Deputy Director in the management processes of the department, which includes departmental goal setting, business planning, capital budgeting, strategic initiatives, feedback and learning.

General job duties:

• Supervise the Main Library and Off-site Services

• Assist in establishing and implementing proper control procedures in the section and integrate it into the hospital system plan

• Assist in reviewing, establishing and implementing health information management systems in various aspects of records management

• Assist in the planning and preparation of annual budget

• Assist in the interview of prospective employees, in staff welfare activities, in the deployment of staff and in the maintenance of staff discipline

• Provide orientation and in-service education/training to staff

• Ensure provision of complete medical records for patient outpatient visits and coordinate the transportation of medical records

• Coordinate the tracing and despatching of inactive medical records from HIMS Record Library to off-site for storage

• Coordinate the receiving of inactive medical records recalled from off-site storage.

• Assist to manage the inventory of inactive medical records stored off-site

• Implement and maintain specific procedures to ensure that records systems are managed efficiently

• Ensure the confidentiality of medical is maintained at all times

• Ensure the proper archival of records

• Coordinate provision of medical records for research

• Participate in quality service programmes and activities

Job Requirements

• Degree in Health Information Management or any discipline, with 2 to 4 years of experience in administration and staff management

• You are required to be fully vaccinated against COVID-19

You will assist to establish processes and work in a team to implement risk management best practices in innovation projects aimed at adoption and commercialisation. You will be involved in the implementation and maintenance of the office’s ISO13485-compliant quality management system processes and procedures in the department’s work and projects.

You will provide technical guidance and development support to the office’s ongoing medical technology development projects which include but are not limited to supporting validation of unmet clinical needs in projects, providing inputs to project teams on regulatory, quality and risk requirements, performing basic risk assessment of proposed solutions with consideration to regulatory requirements and conducting clinical need filtering and de-risking.

You will ensure compliance with quality, regulatory and organisation policies and systems and support record-keeping and documentation needed for compliance. You will manage and drive project tasks (including recommendation of grants) to ensure timely completion of project milestones (towards successful grant applications) and ensure that the projects meet KPIs set by the grant agency and manager.

Job Requirements

• PhD in Engineering or Science with relevant experience in quality management systems and/or risk management processes
• Master’s Degree in Engineering or Science with minimum 2 years of experience in quality management systems and/or risk management processes
• Bachelor’s Degree in Engineering or Science with minimum 4 years’ experience in quality management systems and/or risk management processes
• Experience in risk management processes for medical technology development
• Experience in implementation/maintenance of a quality management system
• Experience in QMS audit will be a strong advantage
• Familiarity with ISO 13485, ISO 14971, IEC 62304, ISO14155, Medical Device Regulatory, Medical Device Standards, Risk Management for Medical Devices
• Good problem-solving skills with strong technical writing focus
• Excellent communication and technical writing skills
• Meticulous, responsible, self-motivated and a good communicator
• Must be fully vaccinated against COVID-19

Deliver and maintain the information technology initiatives of Rainbow Centre with direction from the IT Manager to attain the operational objectives of Rainbow Centre.

Manage the campus technology infrastructure, inventory and the provisioning of effective and efficient IT services throughout the school which includes troubleshooting, project management, undertaking specific maintenance and upgrading tasks of IT and AV services.

Critical Work Areas

Manage & Execute Information Technology Operations and Service Delivery

• Provide end user IT Support (Service Desk) to ensure service standards for print services, infrastructure services (including network and telephony), user access to IT services and maintenance of laptop and desktops.
• Engage in routine (e.g. annual) planning, purchasing and deploying of IT and AV equipment for the RC campus and staff to achieve
  productivity goals
• Manage all software licences and hardware requisitions, its deployment to users, tech refresh and eventual condemnation

Monitoring & Reporting of Information Technology Operations

• Conduct audits to enforce IT Policies in RC.
• Monitor and analyse for preventative action the utilization of infrastructure services for reporting and trend analysis such as Internet Bandwidth, Device utilization etc.
• Monitor and review IT requests raised by users for monthly reporting to IT Manager for trend analysis

Develop, Deliver, Maintain & Review Information Technology Solutions

• Plan & execute projects to be rolled out in campuses (both software and infrastructure) with the IT Manager and other stakeholders.
• Collaborate with system owners to review solutions (including process, device, policy and architecture improvements) rolled out for evaluation and Return on Investment of solutions.
• Collaborate with internal and external stakeholders to identify areas of improvement and to develop solutions within Rainbow Centre for technology to enable for increased productivity and efficiency.

Job Holder Requirements

• Diploma in Information Technology or other relevant information technology fields.
• Preferably at least 4 years of experience in the information technology sector with relevance to the role. Fresh Graduates are welcome to apply.
• Advanced technical knowledge of computer hardware, software, Wifi network, IP telephony and AV systems including commonly used end-user operating systems ( Winnows, iOS, MacOS)
• Proficient in using Google Workspace administration
• Preferably have some programming experience, in HTML or JavaScript.
• Computer Network Administration for Wired and Wireless Networks & troubleshooting.
• Knowledge and experience in cybersecurity for endpoint devices

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!