Total 4,451 Others/Any it manager job vacancies in Jurong East, North East

Position Summary:

IT Program Manager will be responsibleto lead the company level IT programs. One such program currently running is the rollout of a global SAP template across various locations.

Based in Singapore, the ideal candidate will have functional background in SAP (PP, QM, SD, MM, or FICO), but will focus exclusively on project management responsibilities, including vendor management and project governance.

This role will involve managing the rollout globally, ensuring adherence to timelines, budgets, and scope.

The ideal candidate will have 14-18 years of total experience, with significant exposure to SAP projects.

Key Responsibilities:

1. Project Management:

• Lead the project management of the global SAP template rollout, focusing on planning, execution, and monitoring of project deliverables.
  • Oversee the implementation of SAP PP and QM modules within the global template framework across multiple countries.
  • Develop and maintain project plans, schedules, and budgets to ensure the successful and timely completion of the project.
  • Identify, mitigate, and manage project risks, issues, and dependencies to ensure smooth delivery.

2. Vendor Management:

• Serve as the primary point of contact for vendors, managing relationships and ensuring they meet contractual obligations.
• Oversee vendor performance and hold regular reviews to ensure project requirements and timelines are met.
• Negotiate with vendors as needed to ensure project goals are achieved within budget and scope.

3. Stakeholder Management & Communication:

• Provide regular project updates to senior management and key stakeholders, ensuring clear communication of project progress, risks, and any required decisions.
• Collaborate with cross-functional teams, including regional teams from various locations, to ensure alignment with business objectives.
• Facilitate communication between the global and local project teams, focusing on project logistics and delivery.

4. Global Template Rollout:

• Ensure the successful rollout of the global SAP template across multiple regions, aligning local requirements with the global strategy.
• Ensure consistency and quality in the implementation process across all regions involved.
• Support other global and regional rollouts as required.

5. Project Focus:

• Focus solely on project management tasks (timeline, budget, resources, risk management), leveraging existing resources to handle the functional and technical requirements.
• Coordinate with business analysts, solution architects, and technical teams to ensure alignment without needing to act as the conduit between business and technical teams.

Position Requirement

1. FORMAL EDUCATION:

Required:

• Bachelor’s degree in information technology, Business Management, or a related field.
• PMP or Prince2 and SAP – certifications are mandatory

2. KNOWLEDGE & EXPERIENCE:

Required:

• 14-18 years of total experience in SAP-related projects (functional and/or project management).
• SAP functional background in one or more of the following modules: PP, QM, SD, MM, or FICO.
• Proven experience in managing large-scale SAP projects, particularly across multiple regions.
• Strong vendor management experience, with a proven ability to manage third-party deliverables.

3. TECHNICAL/SKILL REQUIREMENTS:

Required:

• Excellent project management skills with the ability to drive large, complex projects to successful completion in a fast-paced environment.
• Understanding of SAP systems, particularly with a functional background in SAP PP, QM, SD, MM, or FICO.
• Strong leadership, problem-solving, and decision-making capabilities.
• Excellent communication skills, particularly with stakeholders across various levels and regions.
• Ability to manage multiple workstreams and ensure project alignment with global strategies.
• Willingness to travel as needed.

4. Travel Requirements:

• To travel frequently.

Job Summary

We are seeking a seasoned Project Manager to lead strategic initiatives and foster strong partnerships with business stakeholders. This role is critical in aligning project objectives with business goals, enhancing user experiences, and ensuring the successful delivery of projects within a large-scale organization

Mandatory Skill-set

• A degree in Computer Science, Information Technology, or a related field;
• A minimum of 10 years of project management experience, including at least 3 years in program management within a large organization;
• Experienced to lead and oversee large scale migration / platform upgrade projects within the organization;
• Experience in contract negotiation and vendor management;
• Exceptional leadership and project management capabilities;
• Strong decision-making and problem-solving skills;
• Detail-oriented with the ability to manage multiple tasks effectively;
• Excellent verbal and written communication skills, enabling collaboration with stakeholders at all levels.

Desired Skill-set

• PMP or Scrum Certified;
• Experience in change management .

Responsibilities

• Project Manage, gather and understand the business objectives with multiple business stakeholders on projects;
• Manage the projects from end-to-end, quality, budgets and teams to completion;
• Build and lead cross-functional project teams while motivating and coaching team members to ensure project success;
• Lead technical design and architecture reviews for project related enhancements and investigations on system issues;
• Manage and communicate project status, progress, and risks to stakeholders, including senior management and project sponsors;
• Define project scope, objectives, and deliverables that align with organizational goals;
• Work with technical and functional teams, vendors, business stakeholders and delivery teams;
• Manage external service providers and vendors to ensure operational SLA is met;
• Provide proposals for internal teams on functional and technical scope, architecture, system integration, user experience and training;
• Formulate solution plans on gaps identified for the project;
• Keep abreast of regulatory/legislation changes that affects the compliance, procedures and processes;
• Support regulatory audit and review activities for projects;
• Work closely with IT Infrastructure and Cloud team to ensure systems are well supported by underlying infrastructure in an hybrid environment;
• Work closely with IT Governance to ensure all audit and compliance requirements in the project area are met.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

We are hiring for IT Asset Manager who will be overseeing the daily and strategic management of both hardware and software assets.

Mandatory Skill-set

• Bachelor’s degree in information technology, computer science, or business administration, or related field;
• Minimum 5+ years in IT Asset Management;
• Strong leadership skills with the ability to manage and supervise teams;
• Well-versed in IT software and hardware, with a focus on CMDB, ITSM tools, especially ServiceNow;
• Proven ability to successfully execute strategic asset management processes;
• Profound understanding of licensing agreements, particularly with Microsoft, IBM, and Oracle;
• Strong skills in vendor management and negotiation;
• In-depth knowledge of IT Service Management processes and experience with Discovery tools;

Desired Skill-set

• Relevant certifications in IT asset management, project management, or related fields;

Responsibilities

• Perform daily and long-term operational and strategic management of hardware and software;
• Plan, monitor, and record hardware assets and/or software licenses to ensure compliance with vendor contracts;
• Keep track of IT assets within the Configuration Management Database throughout their lifecycle;
• Provide KPI/Metric for regular/ad hoc reporting of IT assets;
• Design processes related to software and hardware asset management, execute, and enhance them;
• Establish and maintain documentation of procedures, processes, and reports concerning asset management;
• Collaborate with Procurement and Finance in asset tracking, PO reconciliation, and asset write-offs;
• Perform verification and audit of IT assets - verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions.
• Perform wall-to-wall asset tagging across data centers and office locations;
• Collaborate with IT units concerning assets compliance audits and take ownership of ITSM Asset Management Tool.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

1. Technical Skills

Operating Systems: Proficiency with common operating systems (Windows, macOS, Linux).

Hardware Knowledge: Ability to troubleshoot and maintain desktops, laptops, printers, and other peripherals.

Networking: Understanding of basic networking concepts such as TCP/IP, DNS, DHCP, and LAN/WAN technologies.

Software Support: Experience supporting common software applications, especially office suites (e.g., Microsoft 365) and enterprise software.

Active Directory: Experience managing user accounts, permissions, and group policies.

Remote Support Tools: Familiarity with tools like TeamViewer, Remote Desktop, or similar.

Ticketing Systems: Experience using ticketing systems (e.g., Jira, ServiceNow) to manage and resolve IT issues.

Cybersecurity Basics: Awareness of security best practices (e.g., antivirus software, firewalls, and data protection protocols).

Job Description

• Configure and manage critical systems, including Active Directory (AD), telephony, video conferencing, access points (AP), firewalls, VPNs, and more. Monitor and analyse the performance of LANs, WANs, and wireless networks to ensure optimal functionality.
• Configure laptops and desktops for new and existing staff, perform system backups, and handle disaster recovery (DR) as needed. Ensure all automatic system backups are in place.
• Apply system patches after hours to maintain system stability and security. Perform routine system checks to ensure continuous operations.
• Work with third-party support vendors to resolve technical issues. Participate in IT auditing and documentation to ensure compliance with company policies.
• Provide IT support for approximately 200 users, managing user accounts and roles within the ERP system. Troubleshoot login issues, assist with basic system navigation, and resolve minor technical problems.
• Monitor ERP system performance, address minor issues, apply updates, and generate routine reports for departments like finance, HR, and inventory. Customize reports based on user requirements.
• Maintain documentation for common IT processes, user guidelines, and troubleshooting procedures. Optionally, assist with creating and launching new business processes within the company.
• Perform routine backups, monitor system security, and follow compliance protocols under the guidance of the IT team.

Requirements

• Diploma or Degree in IT/Computer Science.
• Possess CCNA / Microsoft certification.
• Proven experience in providing technical support in a corporate IT environment.
• Experience with Veeam and Microsoft 365 administration.
• Familiarity with leading wireless vendors’ products (Cisco/Meraki, Aruba/HPE, Ruckus) is advantageous.
• Knowledge of virtualization technologies such as Hyper-V and VMware is a plus.
• Strong communication and administrative skills.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday

Roles & Responsibilities

• Provides installation and technical support to end user
• Configures, installs and maintains current application systems
• Responding in a timely manner to support issues and requests
• Network/system troubleshooting
• Maintain IT assets, license and documentations
• Support tracking log
• Troubleshoot and resolve software issues reported by users.
• Set up and maintain hardware components, including desktops, laptops, printers, and other peripherals.
• Perform regular hardware audits and upgrades as necessary.
• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Ensure network security through proper configuration and access controls.
• Troubleshoot network connectivity issues and optimize performance.
• Implement and maintain cybersecurity measures to protect company data.
• Manage server installations, configurations, and updates.
• Monitor server performance and conduct regular backups.
• Address server-related issues promptly to minimize downtime.
• Provide technical support to staff and address IT-related queries.
• Document IT processes, policies, and procedures for future reference.
• Monitoring and maintaining computer systems and networks
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Scripting and programming for the purpose of system administration and/or user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in providing End User Support
• Experience in Network, routing protocol
• Experience on windows active directory, Windows OS, Linux, email system, database and etc.
• Experience in VBA scripting
• Knowledge in software development will be an advantage
• Prefered Singaporean Citizen/Singapore PR

Job Description

• To provide network access to all staff and ensure connectivity across the company.
• To install and configure hardware (e.g., desktops, printers, peripherals) as needed.
• To install and update required software applications on staff workstations/laptops.
• To assign network accounts and passwords to staff, ensuring appropriate access levels.
• To maintain and monitor the security of all IT systems, including the network, hardware, and software.
• To implement security measures, including firewalls, anti-virus software, and data encryption.
• To advise staff of any security breaches, passwords changes, or updates to security status.
• To ensure that all systems are compliant with company security protocols and policies.
• To install and configure IP addresses and maintain network settings.
• To work with outsourced contractor to troubleshoot network issues, ensuring minimal downtime and disruption.
• To identify hardware that is no longer in use and prepare it for disposal.
• To develop, implement, and enforce the IT Security Policy Manual to protect company data and IT infrastructure.
• To manage IT-related contracts, including software licenses, hardware maintenance, and service agreements, ensuring their timely renewal.
• To create procurement requisitions and orders.

Requirement

• Good knowledge of IT support and administration.
• Strong knowledge of networking, hardware setup, and software installation
• Familiarity with IT security practices, data protection laws, and best practices.
• Meticulous attention to detail and the ability to multi-task.
• Independent team player with a positive working attitude.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Nurul'ain Safarula

​​Assistant Human Resource Manager

EA Registration No: ​R21103697

EA License No: ​20C0098

COSEM HR Capital & Consultancy Pte Ltd

37 Gul Avenue, Singapore 629677

Job Description

• To provide internal technical support, answering support queries either onsite or via email
• Setting up e-mails for staff requirement
• To perform monthly system health checks and reporting
• To configure/trouble network managed switches
• To provide support on Microsoft 365 solution
• To implement and configure new tools, fix bugs, and assist staff to use IT systems
• Provide IT/End user support (Setup and deploy computers, IT equipment, software, patches, troubleshooting and etc.)
• Incident Management workflow, including appropriate and timely escalation
• Initiate 3rd party vendor support requests if required
• Identify and resolve any IT problem that arises
• Other ad-hoc duty instructed by IT Manager

Job Requirements

• Minimum Higher Nitec or Diploma in Information Technology, Computer Science or relevant
• Fresh Grad / Entry Level / Any work experience as a Technical Support Assistant, Desktop Support Assistant, IT Help Desk Technician or similar role.
• Ability to diagnose and troubleshoot basic technical issues etc.
• 6 to 12 months renewable contract basis.
• 5 days work week.

Others

• Annual Leave / Medical & Dental Benefits after 3 months with Company.
• Transport available near Boon Lay MRT.
• Lunch provided.

About the Opportunity

The IT Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on experience with system and server administration and virtualization experiences are required. Area of expertise for this position includes Microsoft technologies, VMware virtualization, Citrix VDI, Linux and storage. Prior experience supporting L1 and L2 requests in IT would be helpful for this position.

Job Responsibilities:

• Primary responsibilities will include overseeing and executing system-based projects, writing scripts to automate manual processes, and creating system documentation & diagrams. Provide system administration and configuration of specialized mission applications and software.
• Strategic Infrastructure Management: Global Administration, maintenance, and support of the Server environment and VDI infrastructure, ensuring optimal performance and scalability to meet the evolving needs of the organization as the need arise.
• Incident Resolution and Technical Escalations: Act as a point of escalation for complex technical issues, leveraging your advanced troubleshooting skills to swiftly diagnose and resolve incidents, minimizing impact on business operations.
• Advanced Problem Analysis and Resolution: Conduct in-depth analysis of system problems, particularly those related to hardware, software applications, and operating system servers, employing sophisticated diagnostic techniques to implement effective solutions.
• Comprehensive Documentation and Knowledge Management: Develop and maintain comprehensive documentation, including automation scripts and procedures, to streamline troubleshooting processes, enhance team collaboration, and ensure continuity of operations.
• Root Cause Analysis and Problem Management: Lead root cause analysis efforts for critical problems and major incidents, identifying underlying issues and implementing preventive measures to mitigate future occurrences, thereby safeguarding business continuity.
• Proactive Performance Monitoring and Security Compliance: Utilize advanced monitoring tools and command-line interface utilities to continuously assess server performance, identify potential vulnerabilities, and ensure adherence to stringent security standards.
• Change Management and Risk Mitigation: Spearhead the planning, coordinating, and executing system software upgrades, patches, and firmware updates, meticulously evaluating risks and impacts to minimize disruptions and maintain system integrity.
• Effective Communication and Stakeholder Engagement: Interface with IT management, end-users, and departmental teams to communicate feedback, share insights, and champion initiatives aimed at enhancing operational excellence and delivering exceptional service quality.
• Follows SOP: Support procedures and provides troubleshooting guideline and cause analysis for technical issues

Job Requirements

• BS degree or equivalent experience.
• 8 + years of advanced experience as a IT Administrator or Engineer with hands on experience in servers, virtualization and storage.
• Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment.
• Building and administering Windows\Linux servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment.
• Candidates must possess experience with both Windows and Linux mixed environments.
• Experience with Infrastructure – virtual environment, VDi, Citrix Netscalar, Backup& Restore, disaster recovery and business continuity
• Hardware: Dell MX7000 Chassis and MX700 series blade configuration, PowerEdge rack servers
• Storage: NFS and ISCSI storage concepts. Cronjobs and rSync functionality
• Networking: TCP/IP, VLAN, DNS, Load Balancing and security concepts
• Virtualization: VMware 7 and above and Citrix Storefront
• Transferable Skills: Communication, ability to work with a diversity of people, ability to plan and organize, time management, analytical problem solving, Project Management, & customer service skills.
• Strong communication and collaboration skills
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.
• Ability to multi-task in a fast-paced IT environment with fluctuating priorities and deadlines.
• Ability to interface and work with varied positions and levels of technical knowledge both within the department and with other departments in the company.

Job Description

• Lead and manage IT projects from initiation to closure, ensuring timely delivery within scope and budget.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams, including developers, business analysts, and stakeholders, to define project requirements and objectives.
• Monitor project progress and performance, implementing corrective actions as necessary to achieve project goals.
• Facilitate regular project meetings, providing updates to stakeholders and ensuring effective communication throughout the project lifecycle.
• Identify and mitigate project risks, ensuring that potential issues are addressed proactively.
• Prepare and present project documentation, including status reports, project charters, and post-project evaluations.
• Manage project budgets, ensuring adherence to financial constraints and optimizing resource utilization.
• Foster a collaborative team environment, motivating team members and resolving conflicts as they arise.
• Stay current with industry trends and best practices in project management, continuously improving processes and methodologies.

Job Requirement

• Candidate must possess at least Bachelor's Degree/ Post Graduate.
• Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English vice versa (Business level)
• Able to take initiative and work under minimal supervision in a fast-paces environment
• Possess good corporate network and relationship
• Team player
• Familiar with Japanese Firm operations
• Proven track record of successfully managing multiple projects
• Proficiency in project management tools and methodologies, as well as a solid understanding of software development life cycles

Job Responsibilities:

• Be responsible for the company's network, service equipment, the daily operation of desktop and management of the company's IT operation
• Provide on-site service support and handle the installation and maintenance of client's computer desktop, hardware and network equipment
• Be responsible for debugging and troubleshooting the video conference system
• The installation, debugging, configuration and maintenance of the desktop equipment (e.g. desktop, notebook, printer, printer, video conference, telephone, etc.)
• Communication with users to ensure the normal operation of the system
• Normal maintenance of network and computer room management (configured switches and firewalls basically)
• Management of the company's IT assets
• Other IT works assigned by the department manager and work report

Job Requirements:

• College degree and above, major in computer and other related fields
• Familiar with the basic network technology, the working principle of TCP/IP protocol, proficient in the configuration of brand network equipment such as Feita and Cisco, and experienced in the operation and maintenance management of computer room is preferred
• Familiar with mainstream systems such as Windows and Mac operating systems, common conference systems and equipments such as Polycom/Cisco/Teams. Experienced in deploying and debugging systems related to AD domain is preferred
• Good communication skills, initiative in work, strong learning ability, teamwork spirit, ability to work under pressure, strong sense of responsibility and service
• More than three years of relevant IT helpdesk experience. Experienced in system research and development with logical thinking is preferred
• Handle common computer hardware and software failures independently
• Accept the occasional business trip and hardworking
• Proficient in both English and Mandarin

You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:

Responsibilities:

· Installing and configuring computer hardware, software, systems, networks, printers and scanners.

· Maintain and monitor the list of e-mail address in the company.

· Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.

· Ensure the security of data, network access and backup systems are kept up to date.

· Providing technical support across the company, including repairing and replacing equipment when necessary.

· Manage and update IT infrastructure list for the whole company.

· Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.

· Support overseas office user from remote connection.

· Any other ad-hoc duties as assigned by IT lead/Management.

Requirements:

· Only Singaporeans may apply

· Part-timers are welcome

· Diploma or Degree holder with 2-3 years of relevant working experience.

· Extensive knowledge of computer hardware systems

· Familiarity with general OS systems, Enterprise, programming languages, and Office software

· Knowledge of LAN and wireless networks

· Good communication skills

· Ability to troubleshoot complex software and hardware issues

· Knowledge of database and networking security systems

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

Benefits:

• Festive Leave

• Birthday Leave

• 5 days work week

Job Overview:

We are seeking a dedicated and customer-focused IT User Helpdesk Technician to provide technical support and troubleshooting assistance to end users. The ideal candidate will have strong communication skills, a good understanding of IT systems and hardware, and the ability to resolve technical issues quickly and efficiently. You will be the first point of contact for users experiencing technical difficulties, ensuring a smooth and productive work environment.

Key Responsibilities:

• First-Line Support: Provide technical support to end-users via phone, email, or in person, addressing issues related to in-house software.
• Troubleshooting and Issue Resolution: Diagnose and resolve basic to intermediate technical issues.
• User Account Management: Assist with user account creation, password resets, and permissions management in Active Directory or similar systems.
• Documentation: Maintain clear and accurate documentation of technical issues and solutions for future reference, knowledge sharing, and troubleshooting.
• Escalation: Escalate complex or unresolved technical issues to the appropriate IT personnel or third-party vendors as needed.

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

This role is responsible for managing IT expenses with estimated amount of SGD 200 million annually, as well as overseeing a workforce across 11 countries in the APAC region, with Singapore serving as the Regional Office.

The Regional team comprises of members with diverse backgrounds and nationalities, hailing from different countries including Singapore, India, and Indonesia.

Job Responsibilities

• Lead in coordinating, preparing, and presenting IT expenses and headcount reports, forecasts, and strategy to stakeholders, including local, regional, and head office management. This includes attending regular meetings and steering committee meetings.
• Lead and contribute to initiatives aimed at improving IT Finance operations, including automation, reporting, modelling, and presentations. This includes documenting, implementing, and promoting these initiatives alongside Line Managers.
• Serve as the subject matter expert on IT expenses, giving advice and guidance to other departments and branches. This includes, but is not limited to, reporting, forecasting, budgeting, chargebacks, and other expense-related discussions, which result in the consolidation of information across the APAC region.
• Lead and contribute for executing the operational tasks of IT finance for the Regional Office in Singapore.
• Undertake necessary investigations into data and processes to allow for continuous improvement across the APAC region, including scrutinizing payments, monitoring expenses, and investigating anomalies.
• Carry out in-depth review sessions with members of other departments/branches to discuss actuals, forecasts, and budget variances.
• Analyze data to provide informed recommendations on expense management to management and relevant stakeholders.
• Review procurement requests from ASO members to ensure effective budget utilization.

Job requirements:

• Min 7 years of relevant professional experience in IT and Finance
• Experienced strategic planner to align with the organization target goal, including define the framework.
• Experience in MS Office applications, including Word, Excel, and PowerPoint.
• A degree holder
• A self-motivated individual with a high level of responsibility and proactivity, possessing the ability to learn quickly and work independently with minimal supervision. A strong sense of ownership and accountability is essential.
• Demonstrable ability to identify existing processes and envision efficient alternatives for implementation.
• Capable of performing tasks with limited reliance on IT and efficiency in executing manual operations.
• Exceptional analytical and communication abilities, both written and verbal, are a must.
• A mindset adaptable to change is highly preferred.
• Proven experience in working with cross-cultural and multinational teamsDevelop and maintain documentation and procedures for both current ('as-is') and future ('to-be') processes.
• Liaise with the Singapore Accounting Department to resolve any issues related to payments, accruals, or other accounting matters.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068009

We are looking for a reliable and detail-oriented individual to join our team as an Admin & IT Support Assistant. If you enjoy working in a dynamic environment and have a knack for simple IT tasks, we’d love to hear from you!

Responsibilities

• Perform simple administrative tasks such as data entry and document filing.
• Handle data erasure and reformatting of incoming IT equipment (training will be provided).
• Assist in basic IT-related tasks such as software installation and testing.
• Organize and update inventory records.
• Ensure all tasks are completed accurately and efficiently.
• Might need to travel to customer office to perform installations once in a while.

Requirements

• Basic IT knowledge or interest in learning IT-related processes.
• Attention to detail and a high degree of accuracy in administrative work.
• Ability to follow processes and instructions closely.
• Good organizational skills and ability to manage time effectively.
• Able to work independantly.

What We Offer

• On-the-job training for IT tasks such as data erasure.
• 5 day work week.
• Opportunities to grow and learn new skills.

If you’re someone who enjoys both administrative work and hands-on IT tasks, we’d love to hear from you.

Job Summary:

We are seeking a talented IT Engineer - MES who will be responsible for the integration of Computer Integrated Manufacturing (CIM) systems and Manufacturing Execution Systems (MES) focusing on improving efficiency and productivity to enhance manufacturing processes.

Mandatory Skill-set:

• Degree in Computer Science, Computer Engineering;
• At least 2 years of experience in supporting Manufacturing Execution System (MES) applications (e.g., Siemens Opcenter, Rockwell FactoryTalk);
• Proficiency in programming languages such as SQL, Python, or C#;
• Working knowledge in Unix scripting;
• Good understanding in application server, client application and database (i.e. Oracle);
• Independent and proactive yet a strong team player;
• Excellent spoken and written communication skills.

Desired Skill-set:

• Experience in Tibco (TIB / RV) in high technology manufacturing environment.

Responsibilities:

• Provide L2 and L3 support for production systems, focusing on monitoring, maintaining, and continuously improving the Manufacturing Execution System (MES);
• Ensure the proper operation of production lines concerning products, routes, operations, equipment, recipes, and lot movements;
• Analyze user requirements to perform MES modeling and configuration for changes in material flow;
• Participate in User Acceptance Testing (UAT) and System Integration Testing (SIT) to validate system performance and functionality;
• Offer both user and system support during pre-implementation and post-implementation phases to ensure a smooth transition and operation;
• Ensure that development tasks are completed on time, adhering to corporate policies and guidelines, with proper documentation;

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

a) Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

b) Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

c) Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

d) Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

e) Understand and review source codes from vendor(s) for deployment;

f) Support and review on-site acceptance and System Integration Testing

(SIT);

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

h) Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

i) Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

j) Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

k) Provide maintenance and technical operations support for the Authority’s systems which include:

i. Perform continuous review and recommend improvement to the project, system managed by the Authority’s appointed contractors or business processes of the Authority’s systems.

ii. Manage, review and ensure compliance by the Authority’s appointed contractors on the Authority’s policies, security advisories, vulnerabilities, circulars, Government Instructions Manual requirements, polls, etc. issued and applicable for the Authority’s systems;

iii. Review and validating test cases and results for enhancements to ensure that requirements are met; and

iv. Develop and maintain documentations related to the works performed.

l) Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems, which includes:

i. Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

ii. Involved in the review and tracking the activities of the Service Request life cycle; and

iii. Review of contractor’s man-efforts and solutioning.

m) Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

n) Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

o) Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

p) Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

2. The Three (3) Onshore IT System/Business Analysts proposed by the Contractor shall have at least 3 years of IT experience and the following qualifications and experiences:

a) Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

c) Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, applic1ation solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

g) Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

a) Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

b) Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

c) Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

d) Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

e) Understand and review source codes from vendor(s) for deployment;

f) Support and review on-site acceptance and System Integration Testing

(SIT);

g) Facilitate and support User Acceptance Test (UAT) and trainings for users;

h) Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

i) Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

j) Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

k) Provide maintenance and technical operations support for the Authority’s systems which include:

i. Perform continuous review and recommend improvement to the project, system managed by the Authority’s appointed contractors or business processes of the Authority’s systems.

ii. Manage, review and ensure compliance by the Authority’s appointed contractors on the Authority’s policies, security advisories, vulnerabilities, circulars, Government Instructions Manual requirements, polls, etc. issued and applicable for the Authority’s systems;

iii. Review and validating test cases and results for enhancements to ensure that requirements are met; and

iv. Develop and maintain documentations related to the works performed.

l) Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems, which includes:

i. Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

ii. Involved in the review and tracking the activities of the Service Request life cycle; and

iii. Review of contractor’s man-efforts and solutioning.

m) Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

n) Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

o) Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

p) Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

2. The Three (3) Onshore IT System/Business Analysts proposed by the Contractor shall have at least 3 years of IT experience and the following qualifications and experiences:

a) Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

b) Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

c) Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, applic1ation solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

d) Experience in the following would be advantageous:

i. Cloud platform and technology;

ii. Application development using Power builder, Java, Delphi or ASP.Net; and

iii. Government projects.

e) Experience with stakeholder management;

f) Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

g) Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Job Scope:

· Conduct cold calls to arrange meetings with potential customers and prospects.

· Follow up on quotes and leads while scheduling meeting with potential customers.

· Achieve growth and hit sales targets by developing new customers.

· Perform daily sales activities for prospecting calls, appointments, presentations, proposals and closes.

· Continuously build and maintain strong rapport and relationships with customers.

· Oversee after-sales account management to ensure customer satisfaction, track delivery against work orders, and identify opportunities for expansion based on evolving client needs.

· Collaborate with the technical development team to prepare tailored quotations and proposals to meet client requirements.

· Ensure all sales documentation is properly handled and produced in strict compliance with company policies and processes.

· Keep abreast of product applications, market conditions, competitive activities and industry trends.

· Manage social media marketing and execute email campaigns.

Requirement:

· Diploma/ Degree in Electronics, IT business systems, IT related field

· Minimum 2-3 years of relevant channel and project sales

· Good business acumen

· Good interpersonal and communication skills

· Ability to work collaboratively within a team environment.

· A positive, proactive mindset with a readiness to learn and adapt.

· Strong organizational skills and keen attention to detail.

· Initiative in identifying new opportunities and sales avenues.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Responsible for the creation, organization, execution, completion, and maintenance of projects
• Manage scope and quality in alignment with stakeholders and manage risks and issues along the entire lifecycle and help the team remove blockers and solve problems
• Effectively communicate and manage stakeholder expectations and provide status information regularly
• Drive detailed technical discussions and manage the team to deliver a successful implementation
• Provide effective leadership to the team in solving problems, cultivate team cohesiveness & teamwork
• Manage projects that will involve development (hardware, firmware, software) and production
• Overseeing the entire project so that all required documentation is complete

Job Requirements:

• Possess more than 5 years of project management experience
• Experience in product development and/or software development
• Familiar with network infrastructure
• Strong management skills, including coaching, team-building, and conflict resolution
• Excellent interpersonal and communication skills
• Results-oriented mindset to achieve and exceed project goals.
• Project management certification like PMP or equivalent
• ITIL and CISSP is an added advantage
• Passion to learn and able to follow processes
• Location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Primary Objective(s) of Position

• Design, implement, and maintain the company's software applications to ensure that code is properly built, tested, and deployed.
• Support backend users for internally developed and external application system/tools.
• Act as the liaison between the department and end users to deliver high quality solutions.

Duties & Responsibilities

• Provide software development and enhancement using C#, and Microsoft Visual Basic for Application (VBA) for internally developed systems.
• Provide and support the analysis and maintenance of the Company's SAP system's (S/4 HANA) functional areas such as Material Management (MM), Sales and Distribution (SD), Transportation Module (TM), Finance and Controlling (FI/CO) modules.
• Participate in other system development, implement and improvement initiatives when assigned

Skills & Experience

• A Degree in Information Technology or equivalent
• Experience in software development, Microsoft SQL Server
• Prior experience in S/4 HANA and SAP Fiori will be a plus
• Meticulous with an eye for details
• Team player with the ability to present, good interpersonal and communication skills