Total 24 it technician job vacancies in ITE-CW (College West)

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

We are looking for an experienced digital piano technician to join our regional team. The role is based in Singapore and will be focused on delivering the best possible customer service for the musical instrument repair industry. We want somebody who is self-driven, passionate, and very organized. Someone who matches our spirit and desire and to keep challenging ourselves to push to be the best in the industry.

As a Freelance Digital Piano Technician, you will be responsible for diagnosing, repairing, and maintaining digital pianos for our clients. This role requires a deep understanding of digital piano technology, excellent problem-solving skills, and the ability to provide exceptional customer service.

The incumbent will be responsible for the following:

●      Diagnose and troubleshoot issues with digital pianos, including electrical, mechanical, and software-related problems.

●      Perform repairs and maintenance on various models of digital pianos.

●      Conduct regular inspections and tune-ups to ensure optimal performance.

●      Provide detailed reports on the condition and necessary repairs for each instrument.

●      Offer expert advice and guidance to clients regarding the care and maintenance of their digital pianos.

●      Stay up-to-date with the latest developments in digital piano technology and repair techniques.

●      Maintain a clean and organized workspace, ensuring all tools and equipment are in good working condition.

●      Communicate effectively with clients and supporting teammates to schedule appointments and provide updates on repair progress.

●      Proven experience as a digital piano technician or similar role.

●      Strong knowledge of digital piano technology, including hardware, software, and electronics.

●      Proficient in using diagnostic tools and repair equipment.

●      Excellent problem-solving skills and attention to detail.

●      Ability to work independently and manage time effectively.

●      Strong communication and customer service skills.

●      Valid driver's license and reliable transportation (on-site work is required).

●      Certification or formal training in digital piano repair or a related field. (Preferred)

●      Experience working with a variety of digital piano brands and models. (Preferred)

●      Familiarity with MIDI technology and software. (Preferred)

●      Competitive hourly rate or per-job payment, based on experience and scope of work.

●      Flexible work schedule with the opportunity to work remotely or on-site as needed.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.

As a Network Technician, you will be responsible for the following :-

• Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead.

• Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality.

• Provide 1st Level on-site Network Support to end-users.
• Attend to daily customers' issues reported when not on standby.
• Perform routine tasks to ensure the network's stability and prevent potential issues.
• Identify and resolve issues related to network.
• Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network.
• Responsible for the patch management of network systems and devices to ensure security and optimal performance.

• Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
• Capable to understanding and implement procedures and instructions given in operations manual.

• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours).
• Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.

• You will be trained to install, monitor, and troubleshoot network equipment.
• Shift Allowance
• Performance Bonus

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

[What you will be working on]

Lead the IT Governance and Security Team to:

- Develop frameworks and processes to support both Enterprise and Teaching & Learning business objectives of ITE

- Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure.

- Provide guidance to other IT and business units in the conducting and updating of risk assessment for IT projects and systems.

- Review to identify security risks and breaches to ensure the organisation’s assets and information are appropriately secured at all times.

- Communicate security basics to the general user population including formulating Security Awareness program to raise user awareness and understanding of basic security concepts

- Develop and updating of the IT Business Continuity Plan.

- Monitor and review compliance with risk management strategies and practices to ensure ICT-related activities are meeting Singapore Government Instruction Manual and relevant ICT security best practices.

- Working with project teams to collate, track deliverables and ensure timely update to IT & Digitalisation Steering Committee.

- Work with project teams to ensure timely submission on various polls, monthly/quarterly/yearly submission requests from internal and external bodies - Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities

- Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance

- Liaise and support internal and external auditors to facilitate IT audits, reviews and timely closure of audit outcomes

- Provide secretariat support to IT & Digitalisation Steering Committee

- Lead in the investigation of cyber security incidents by working with other government agencies

[What we are looking for]

- Possess suitable academic or professional credentials in Information Technology, Computer Engineering, Computer Science or related fields.

- Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISM, PMP).

- Minimum 5 years’ experience in either IT Governance and/or IT Security & Operations.

- Having experience in leading cross-functional teams in IT Governance and/or IT Security & Operations would be an advantage

- Possess leadership qualities as well as good people and collaboration skills. - Good presentation, verbal and written communications skills.

- Diligent, resourceful and able to multitask in a dynamic work environment - Meticulous in planning and tracking - Familiarity with tendering procedures, ICT Security Standards in Singapore Public Service and managing IT budgets would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Science or Software Engineering, with at least 3 years of relevant experience in Web/Mobile applications development, Content Management System or IT related field. 

You should possess the following: 
- Good programming skills in iOS programming (SWIFT), C#, PHP, HTML5, CSS, JavaScript, Python 
- Competent with Adobe CC applications 
- Candidates with experience and/or IT certifications in areas of Data Analytics, Internet of Things (IoT), or Artificial Intelligence (AI) and Machine Learning (ML) will have an advantage 
- Good team player and communication 
- Passion in nurturing youth talents 

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Science or Software Engineering, with at least 3 years of relevant experience in Web/Mobile applications development, Content Management System or IT related field.

You should possess the following:
- Good programming skills in iOS programming (SWIFT), C#, PHP, HTML5, CSS, JavaScript, Python
- Competent with Adobe CC applications
- Candidates with experience and/or IT certifications in areas of Data Analytics, Internet of Things (IoT), or Artificial Intelligence (AI) and Machine Learning (ML) will have an advantage
- Good team player and good communication
- Passion in nurturing youth talents

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters. 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to perform system administration functions for the Windows and Redhat Linux operating system supporting various applications. Experience in virtualization (VMware) environment, Azure AssA O365 exchange and sharepoint online are also part of the job scope. In addition to operational support, you will also be involved in projects and new IT initiatives that involves multiple stakeholders.

[What we are looking for]

- You should have a minimum of 3 years’ experience in Information Systems or relevant disciplines, preferably in the areas of Microsoft server, Azure or Redhat platform.

- Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Science, Engineering, with at least 3 years of relevant work experience in Computer Science, Information Technology or IT Security/Engineering or related fields.

You should have good foundation in networks, server administration, cybersecurity, digital forensics, cloud computing and programming skills, in one or more Industries. Working experience and/or IT certifications in one or more of the following will be advantageous:

- Development and security implementation for:

• IT networks

• web applications and/or • mobile applications and/or

• Internet of Things (IoT)

- Virtualisation technologies and Cloud Infrastructure technologies

- Data Analytics and/or Machine Learning

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

- You should have at least 5 years of relevant working experience in the IT industry and should be trained in computer science, computer engineering or cyber security with knowledge two or more of the following areas:
• Cloud Platform & On-premise Networking with different OS, servers, networking devices (router, switches, APs),
• Cyber Security Operations (Networks/ Web/ Apps)
• Security Penetration Testing, Digital Forensics Investigation
• Knowledge in programming / scripting languages such as Java, Python, C# etc.

- Two or more professional relevant certification (not limited to the following): GIAC Security Certifications, CISSP/CISA, CSSLP, CEH, OSCP, OSWP CCNA/CCNP, MCSE/MCSD, Cloud Certifications (AWS/Google/Azure)

- Passion for teaching and student development.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Science, Data Science and/or Analytics, with at least 3 years of relevant work experience to be able to develop students' skills in implementing IoT/software applications, including data analytics solutions.

You should possess relevant experience in one or more of the following areas:

- Development of IoT applications

- Data analytics technologies and Big Data

- Proficiency in programming languages such as Python, R or similar (familiarity with Python-based libraries such as scikit-learn, numpy/scipy and pandas is preferred)

- Programming web and mobile applications would be advantageous

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Liaising extensively with external vendors or internal stakeholders.

- Analysing customers business requirements.

- Translating customers’ requirements into requirements specifications.

- Identifying options for potential solutions and assessing them for both technical and business suitability.

- Drawing up specific proposals for new, modified or replacement systems.

- Hands-on individual and be able to work with vendor teams to deliver projects on the technical aspects.

The role requires you to be hands-on and you will be involved in providing user support such as issues investigation and troubleshooting.

[What we are looking for]

- Minimum 6 years of relevant IT experience with at least 2 years of Project Lead role.

- Experience in implementation of Projects using and technically competent in one or more of the following languages, tools and technologies:

• VB.Net, ASP.Net, C#.Net, MS SQL, Powershell

• Azure Data Factory, Databricks

• Azure Cloud • SharePoint 2019, SharePoint Online

• Visual Studio 2019 & DevOps

• RPA using UiPath - Strong Analytical skills and well verse with Software Life

Cycle and Problem Resolution methodologies

- Strong customer-service orientation, vendor management and good team player

- Possess can-do attitude, initiative, creativity and able to work under stringent timeline.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

This will involve the evaluation and implementation of both new initiatives and migration of existing on-premises applications to the cloud. In supporting day to day business needs, you are also required to manage the cloud environments ranging from cloud administration of the compute resources, storage, backup/restore, monitoring to patch management in accordance with our ICT policies. Lastly, this role includes implementing the security architecture to ensure data security with the relevant cybersecurity tools like the Security Information and Event Management (SIEM) solutions and Privileged Identity Management (PIM).

[What we are looking for]

You should have a minimum of 5 years’ experience in Information Systems or relevant disciplines, preferably in the areas of AWS, Azure or GCP. Relevant cloud certifications would be preferred. Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Computer Science/Engineering or Information Technology, with at least 3 years of relevant experience in related industry.

You should possess relevant knowledge and working experience in at least two of the following:

• Networking concepts such as router, switches, network automation and wireless  technologies  (eg. 5G, Wi-Fi 6)
• Operating systems such as Windows Servers and Linux
• Software development in web, mobile applications and/or RPA
• Python programming and/or machine learning/artificial intelligence
• Virtualization and cloud technologies such as AWS, VMWARE
• Relevant industry certifications (e.g. Cisco CCNA, CCNP, MCP, AWS Certified Practitioner or equivalent will be advantage) 

You should possess:

• Passion and genuine interest to share knowledge and interact with youths. 
• Good communication and interpersonal skill 

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Description

You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.

As a Network Technician, you will be responsible for the following :-

• Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead.
• Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality.
• Provide 1st Level on-site Network Support to end-users.
• Attend to daily customers' issues reported when not on standby.
• Perform routine tasks to ensure the network's stability and prevent potential issues.
• Identify and resolve issues related to network.
• Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network.
• Apply software updates or patches to network devices and systems.

• Minimum Diploma Grad with Module in IT and has fundamental knowledge in Network.
• Communicates well and has good interpersonal skills.
• Capable to understanding and implement procedures and instructions given in operations manual.

• A strong team player with the ability to collaborate and willingness to support others.
• Have strong communications skills and ability to resolve issues or inquiries effectively.
• Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours.) & 2nd Shift (20:00 - 08:00 hours).
• The successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.

• You will be trained to install, monitor, and troubleshoot network equipment.
• Shift Allowance
• Performance Bonus

• Perform routine maintenance tasks on logistics equipment and machinery
• Identify and troubleshoot equipment issues, and carry out repairs as required
• Conduct preventive maintenance checks to ensure equipment operates efficiently
• Maintain accurate maintenance records and documentation
• Collaborate with other team members and departments to ensure smooth operations and timely maintenance
• Follow safety procedures and guidelines when working with machinery and equipment
• Assist in the procurement and inventory management of spare parts and supplies
• Adhere to company policies and regulations at all times

• Possess Diploma, NITEC, NTC-2 or ITC Mechatronic / Electrical Engineering is preferred
• Equipment knowledge - Bagging /packaging/conveyor system
• General knowledge on ac drives and electrical motors, pneumatic cylinders and roller/chain conveyors
• Knowledge of PLC, control circuits and electrical system
• Min. 3 years' relevant experience in heavy industry sector
• Experience in Bagging line would be advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.