Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

• Basic up to $10,000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bukit Batok
• Normal working hours

Job Responsibilities:

Market Strategy and Development

• Conducting market analysis and trend forecasting to inform sales strategy.
• Identifying new business opportunities and markets to drive growth.
• Aligning sales strategies with overall company objectives, ensuring a cohesive approach.
• Developing and executing tactical sales plans.
• Focusing to meet short-term sales goals and targets.

Team Management and Development

• Hiring and developing sales personnels to drive growth.
• Creating and maintaining a high-performance sales culture that rewards innovation and excellence.
• Implementing performance metrics and evaluation to measure team success.
• Providing coaching and mentorship to team members.
• Conducting regular performance reviews.

Customer Relationship Development and Marketing

• Managing key accounts and resolving escalated customer issues, ensuring high customer satisfaction.
• Identifying upselling and cross-selling opportunities.
• Building strong relationships with customers and partners.
• Savvy with both B2B marketing and B2C marketing, including digital and omnichannel marketing.

Financial Management

• Managing the overall sales budget, ensuring effective allocation of resources.
• Forecasting revenue and setting pricing strategies to drive growth and profitability.
• Reporting sales performance to the BOD and stakeholders, providing insights and recommendations for improvement.
• Other ad hoc duties as assigned by management.

Requirements:

• Minimum of 10 years of relevant experience in healthcare / medical sector, with proven sales leadership & managerial role.
• Minimum Bachelor's degree in Business, Marketing, or a related field.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Working Location: Tampines One

Working Hours: 5 Days Per Week (Inclusive of Weekends n PH)

Salary: $4000-$5000/month

Duties

• Take charge of the kitchen and maintain complete control of the kitchen at all times and to command the respect of his or her kitchen staff
• Spot problems and resolve them quickly and efficiently
• Maximise the productivity of kitchen staff
• Lead, coach and develop station chefs to maximise the productivity of kitchen staff
• Develop and implement innovative food ideas/concept, new or revised menu/recipe items to increase sales
• Coach the kitchen team on effectively managing costs while maintaining the recipe standards, and the cooking and preparation procedures
• Conduct routine inspection and evaluation of work station; including food presentation, quality, food hygiene , kitchen cleanliness and safety
• Participate in checking of all purchased supplies for quality and account for each delivered item
• Conduct orientation, training & coach new trainees
• Handle disciplinary issues, conduct Annual review and confirmation of staff
• Plan staff duty roster and cleaning duties
• Adhere to company’s standard operating procedures

What you’ll do

• Define and communicate the product vision and strategy based on market research, competitive analysis, and customer feedback.
• Create and maintain a product roadmap that aligns with company goals and priorities.
• Work closely with engineering, design, marketing, and sales teams to drive product development and launch initiatives.
• Collaborate with UX/UI designers to ensure a seamless and engaging user experience.
• Engage with customers to gather feedback, identify pain points, and validate product ideas.
• Analyse product performance metrics and customer usage data to inform product decisions and improvements.
• Stay abreast of industry trends, market developments, and competitive landscape to identify opportunities for innovation.
• Develop and maintain product documentation, including user stories, requirements, and release notes.

Who you are

• Proven experience in product management, preferably in a SaaS environment.
• Lead and mentor a small team, fostering a collaborative and high-performing environment.
• Strong understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in analytics tools and product management software (e.g., JIRA, or similar).
• Strong problem-solving skills and a customer-centric mindset.

Perks & Culture

• Competitive salary and performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organisation.

Please submit your application with links to your portfolio via this form: https://forms.gle/sd719dbxTNpmLiP59

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $4000 - $5000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

(Chemical Industry)

Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Bachelor's degree in Maritime Studies, Human Resources, or relevant discipline will be advantageous
• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Role Description

This is a full-time on-site role for a Marketing & Lead Generation Manager located in Singapore. The Marketing & Lead Generation Manager will be responsible for developing and implementing marketing strategies, conducting market research, overseeing customer service initiatives, and driving lead generation efforts.

Key Responsibilities

Brand Communication-

• Develop and execute marketing strategies to highlight AppsPOS's value in the F&B and retail sectors.
• Craft compelling narratives and content that resonate with our target audience.
• Ensure consistent brand messaging across all platforms.

Lead Generation-

• Design and implement lead-generation campaigns to attract and nurture prospects.
• Monitor and optimize campaign performance across channels.
• Collaborate with sales to ensure seamless lead handoff and follow-up.

Social Media Management -

• Create and manage content for social media platforms to engage and grow our audience.
• Monitor trends and implement strategies to boost visibility and interaction.

Market Research -

• Stay updated on F&B industry trends and technological advancements.
• Identify opportunities for AppsPOS to address market needs and challenges.

Analytics and Reporting -

• Track and analyze marketing KPIs to evaluate campaign success.
• Provide regular reports with actionable insights for improvement.

What We're Looking For:

• Proven experience in marketing, lead generation, or a related field, preferably in tech or F&B.
• Strong understanding of technology solutions for the F&B industry.
• Excellent communication skills with the ability to articulate brand value and technical concepts in simple terms.
• Social media savvy with hands-on experience in running campaigns across platforms like LinkedIn, Instagram, Tik Tok and Facebook.
• Creative thinker with a data-driven mindset.
• Proficiency in marketing tools such as CRM software, email marketing platforms, and analytics tools.

What We Offer:

• A dynamic and collaborative work environment.
• Opportunities to grow with a fast-scaling company.
• Competitive salary and benefits package.
• The chance to make a meaningful impact in a thriving industry.

How to Apply:

If you’re passionate about marketing, technology, and the F&B sector, we’d love to hear from you! Send your CV and a cover letter to [your email address] or apply directly via LinkedIn.

Join us in driving growth and innovation at AppsPOS!

Industry

• Technology, Information and Internet

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Lead Product Manager
• Working Location: Woodlands North (Transport Provided from North, Northeast and East areas)
• Working Hours: Monday to Friday, 8.30am – 5.30pm
• Salary Package: Up to $6,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Oversee projects from conception to delivery by collaborating with both internal and external resources. Guide project teams throughout the process, ensuring that milestones and deliverables are achieved on time and within budget.
• Assist the account manager in all client interactions. Act as a liaison between the client and internal teams to ensure clear communication and a mutual understanding of project requirements.
• Manage projects by overseeing budgets, timelines, and scope. Ensure that project objectives are met, and client needs are satisfied.
• Collaborate with various departments, including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate smooth integration and cooperation among these teams to drive project success.
• Effectively allocate resources across project teams, ensuring that both internal and external resources are utilized efficiently to achieve project goals.
• Identify potential risks and develop strategies for mitigation. Address any issues promptly to keep the project on track.
• Track project performance through regular status updates and reports, making necessary adjustments to ensure project objectives are met.
• Ensure all project deliverables meet required quality standards. Collaborate closely with the quality department to resolve any quality issues and implement improvements.

APPLY NOW!!!

• Minimum a Bachelor's degree in Engineering or a related field.
• At least 5 years of experience in contract manufacturing.
• Preferred experience in PCBA EMS or contract manufacturing, plastic injection molding, and box builds.
• Open to traveling to European and other site locations as needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70249 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Job Description:

• Handle the entire procurement processes and support workflows, according to the sourcing strategies set.
• Manage the full procurement process, including supplier tendering, selection, contract negotiation, and ensuring timely ordering, delivery, and payment to meet operational needs.
• Build and maintain strong relationships with suppliers and internal stakeholders, promptly addressing any issues related to orders, deliveries, or quality.
• Ensure all procurement activities comply with policies, standards, and regulations while keeping accurate, up-to-date records of contracts, purchase orders, and supplier performance.
• Excellent negotiation skills with the ability to build strong relationships with vendors and manage contract agreements effectively.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma or above in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• Bilingualism will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• 6 days work

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Position: Customer Service Team Lead / Manager

Salary: $4000 - $6000

Working Days: 5 days (Mon-Fri)

Working Timing: 8:30am – 5:30pm

Working Location: North Bridge Road 179094

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.

Want to make waves in the beauty industry?

We're seeking a talented Digital Marketing Manager to join our team. You'll be at the forefront of our marketing efforts, driving lead generation and brand awareness. If you're a creative problem-solver with a passion for digital marketing, this role is for you.

Key Responsibilities:

Develop and Implement Lead Generation Strategies:

• Design and execute effective and comprehensive lead-generation campaigns across various digital channels including email, social media, PPC, SEO, and content marketing.
• Utilize marketing automation tools to nurture leads and move them through the sales funnel effectively
• Develop targeted marketing strategies to attract and convert leads at different stages of the buyer's journey.

Campaign Management and Optimization

• Design and manage campaigns from conception to execution, ensuring they align with business goals and deliver measurable results.
• Create compelling and conversion-focused content landing pages, email campaigns, and social media posts.
• Monitor and analyze campaign performance metrics, providing regular reports and insights to stakeholders.
• Use insights from data analysis to optimize campaigns, improve conversion rates, and achieve lead generation targets.
• Optimize campaigns based on performance data to improve lead quality and conversion rates

Content Creation and Optimization

• Collaborate and develop with the content team to create compelling content tailored to target audiences to attract and convert potential leads, including blog posts, whitepapers, case studies, and webinars.
• Optimize content for SEO to enhance visibility and organic traffic.

Data Analysis and Reporting

• Conduct keyword research and use SEO best practices to increase organic traffic and improve search engine rankings.
• Manage and optimize SEM campaigns to ensure high ROI and effective budget utilization.
• Utilize analytics tools to track, measure, and report on campaign performance and ROI.
• Conduct A/B testing and other performance analyses to refine and improve marketing strategies.

CRM and Marketing Automation:

• Manage and optimize CRM and marketing automation systems to nurture leads through the sales funnel.
• Implement and refine lead scoring and nurturing processes to improve conversion rates.

Social Media Strategy and Management:

• Develop and execute social media strategies to increase brand awareness and generate leads.
• Engage with the online community, respond to inquiries, and foster relationships with potential clients.

Collaboration and Coordination:

• Work closely with the sales team to ensure alignment on lead quality and follow-up processes.
• Collaborate with the design team to create visually appealing marketing materials.
• Provide regular updates and insights to sales on campaign performance and lead behavior.

Budget Management:

• Manage the digital marketing budget, ensuring efficient allocation of resources to maximize ROI.
• Monitor and report on spending against budget.

Industry Trend Monitoring:

• Keep abreast of the latest digital marketing trends and technologies.
• Implement new tools and techniques to improve lead generation efforts.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience (5+ years) in digital marketing with a strong emphasis and focus on lead generation.
• Proven track record of developing and executing successful lead generation campaigns.
• Strong understanding of digital marketing channels (SEO, SEM, PPC, social media, email marketing).
• Experience in B2B or B2C marketing.
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent written and verbal communication skills.
• Proficiency in using digital marketing tools and platforms, including Google Analytics, Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, etc.
• Creative thinking and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. Our goal is to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life both at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume along with a portfolio link to HR or click Apply Now.

You may also Text to 8779 0917.

Job Responsibilities:

• Identify potential clients and initiate contact to explore new business opportunities.
• Assist in developing and executing sales strategies to achieve company growth targets.
• Achieve sales objectives in assigned markets
• Actively manage distributors on plans and executions
• Manage advertising and promotion budget, pricing, incentives, claims
• Strong plans to achieve business objectives
• Manage forecasts, orders, customer and market issues
• Conduct thorough market research to identify new business opportunities, trends, and potential markets within the industry.

Job Requirements

• Min 3-5 years of relevant experience
• Self motivated, proactive, results oriented
• Bilingual in English & Mandarin to liaise with Mandarin speaking counterparts
• Willingness to travel for assignment

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

Job Overview:

The Lead Technology Delivery Manager is responsible for building a deep understanding of our business within the region and partnering with respective leaders to provide strategic technology guidance, support, and resolution on technology projects, processes and services. He/she must be laser-focused on regional client technology needs to improve colleague productivity and work life quality. Working closely with with the Director of Technology Delivery, this individual will drive and execute our technology projects for the region and serve as the regional escalation for all technology requests. In addition, the manager collaborates with the Regional COO to ensure our tech strategy aligns with regional business needs and coordinates with other regional/global teams to deliver our technology vision based on exceptional management, problem-solving, and professional skills.

Key Responsibilities:

• Laser-focused on understanding and delivering resolution to technology issues and escalations with speed and agility to grow partnerships and overall satisfaction.
• Own the technology colleague experience for our APR colleagues and collaborate across all technology teams to continuously improve colleague end-to-end engagement, communications, and processes.
• Partner with the Director of Technology Delivery and APR COO to support the technology needs of the APR region within the broader technology organization.
• Drive the delivery of internal technology projects such as M&A, Office Expansions, Security & Risk, and Audits, while also coordinating subject matter experts (SMEs) such as Product Managers, Architecture, Infrastructure Shared Services in regional initiatives.
• Ensure all aspects of regional technology hardware/software budgets and budgeting/forecasting are clearly managed and aligned with global financial planning & analysis team efforts.
• Serve as the regional voice for OWG Tech by engaging in all aspects across the technology team to deliver collective success.

Experience:

• 7+ years of experience working or managing end-to-end colleague technology services or technical projects at enterprise scale.
• An ability to build, manage and grow relationships and manage stakeholders’ expectations while capturing & sharing meaningful metrics to keep team and stakeholders informed.
• Passionate about the colleague satisfaction and the delivery of technology services and solutions to improve colleague and client outcomes.
• A strong focus on effective project management and a demonstrated ability to establish good systematic processes and ways of working.
• Experience working at management consulting firm or large complex organizations is highly desirable.
• A track record of delivery-focused collaborative work in complex environments delivering projects with multi-disciplinary agile teams.
• Enthusiasm, energy, and an ability to motivate teams and navigate confidently within a large complex organization.
• Fungibility and flexibility to work on a variety of projects and technologies, including those that are new or unfamiliar to you.

Skills and Attributes:

• Exceptional colleague experience mindset and genuine passion for technology.
• Focus on output, and ability to work under pressure and deadlines.
• Excellent communication and change management skills.
• A pragmatic approach to solutioning and service delivery.
• Excellent communication skills, both verbal and written.
• A clear commitment to creating impactful solutions that solve our clients’ problems.
• The willingness to work fluidly and respectfully with our incredibly talented team.

Position Overview

The Regional HR Manager oversees human resources operations across multiple locations within a designated region. This role ensures consistent implementation of HR policies, supports workforce planning, and fosters a productive and positive work environment. The Regional HR Manager acts as a strategic partner to management and a trusted advisor to employees.

Key Responsibilities

1. HR Strategy and PlanningDevelop and implement HR strategies aligned with organizational goals.
   Support workforce planning, recruitment, and talent development.
   Monitor regional HR metrics and provide insights for decision-making.
   
2. Employee RelationsServe as a point of contact for employee concerns and conflict resolution.
   Foster a positive and inclusive workplace culture.
   Ensure consistent application of company policies and labor laws.
   
3. Recruitment and OnboardingOversee regional recruitment efforts to attract top talent.
   Manage onboarding processes to ensure smooth integration of new hires.
   
4. Performance ManagementImplement performance review systems and support employee development.
   Guide managers in setting goals and providing constructive feedback.
   
5. Compliance and PoliciesEnsure compliance with local labor laws and company policies.
   Maintain updated knowledge of employment regulations within the region.
   Oversee workplace safety and health standards.
   
6. Training and DevelopmentIdentify training needs and implement development programs.
   Support leadership training and succession planning initiatives.
   
7. HR AdministrationManage payroll, benefits, and employee records in collaboration with the HR team.
   Oversee reporting and data management to ensure accuracy and confidentiality.
   

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in HR management, with regional or multi-site responsibilities preferred.
• Strong knowledge of employment laws and HR best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Proficiency in HR software and data analysis.

Resourcing

• Consistently review staff headcount across teams in relation to overall EOM budget
• Partner HODs to support and facilitate resourcing needs
• Work with HQ Recruitment team to support Strategic Hiring

Talent Development

• Execute the talent management processes to identify, develop and retain talent to sustain a healthy succession pipeline for leadership and key positions
• Review and enhance the talent management framework to ensure progressive talent management policies and processes
• Engage management on career development and rotation plans for talent, and succession plans for key positions
• Ensure proper follow-through of key decisions undertaken at talent review meetings

Employee Engagement

• Organize annual engagement sessions with HODs and partner with HODs to address critical people related issues. Work with HODs to ensure follow-through and publish key actions.
• Demonstrate good understanding and appreciation of ground sentiments, and be able to synthesize data, and harness key insights in the process of translating Organisational Development (OD) objectives into employee engagement and communication strategies.
• Plan, design and execute engagement strategies to improve the employee experience and work culture and understanding needs of our people
• Develop initiatives that deliver a more positive employee experience
• Coordinates with vendors and/or managers to organize regular team building activities

Employee Recognition

• Lead employee recognition initiatives
• Any other task/initiatives as assigned

Requirements

• Preferably 2 years of experience in HR, in the area of Talent Management or Employee Engagement
• Strong analytical ability with excellent written and verbal communication skills
• Strong interpersonal skills with proven track record in stakeholder management
• Able to work effectively independently and in teams