Total 75,352 Full-time maintenance engineer service job vacancies in Singapore

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

[Job ID: 780880]

Responsibilities:

• Communicate and coordinate with customers regarding sales orders and inquiries.
• Handle invoicing, purchase orders (P/O), delivery orders (D/O), and manage purchasing and receiving tasks.
• Process customer orders efficiently.
• Perform general administrative duties.
• Provide backup support for supply chain management activities.
• Complete other ad-hoc tasks as required.

Requirements:

• At least 1 year of relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Office applications (Excel, Word, PowerPoint), Adobe, and ERP systems.
• Mature, self-motivated, and able to work independently as well as part of a team.
• Ability to thrive in a fast-paced environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

RESPONSIBILITIES:

• Providing application support for sales and services to clients and our staff;
• Supporting the sales team on the samples
• Any other duties as assigned by the company.
• Assist to manage the entire design process from preparing concept to final artwork according to artwork within deadlines
• Liaise with associates to ensure the artworks meet their requirements
• Visualize, design and conceptualize
• Conceptualizing ideas, work on graphic, 2D or 3D to create an wow factor for client
• 
  

REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NiTEC or Art/Design/Creative Multimedia equivalent;
• Basic experience in graphic design
• proficient in working knowledge in Illustrator, AutoCAD, CorelDraw
• Entry-level candidates are welcome to apply. On-Job training will be provided;
• Possess creativity, good analytical, technical, and problem-solving skills with attention to detail and accomplish assigned responsibilities;
• Team player with a high level of initiative, multi-tasking, and disciplined.
• All candidates are welcome to apply
• Only shortlisted candiates will be notified

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Summary:

This position is responsible for servicing existing customers as well as the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Manage all sales inquiries and manging it through the sales process by preparing proposals to the receipt of the sales order.

· Address customers’ inquiries and generate quotes to meet customer requirements by preparing business proposals and where appropriate propose alternatives and upsell

· Be proactive in informing customers about exceptional events

· Provide timely and accurate response and support to overseas agents

· Closely follow up on previously quoted inquiries to closure

· Follow up on leads and opportunities to add on to the company’s sales pipeline

· Participate in meetings between operations and customer during project execution

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Good knowledge of air and ocean freight is compulsory

· Ability to use Microsoft Office suite of applications

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Ensure customer trades and pays within credit terms

· Additional functions mandated by Management

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ history of buying from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Handle and have shipping knowledge on Malaysia Import and Singapore export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

Must be willing to work in Tuas

Job Responsibilities :

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements :

- Diploma / Degree in Engineering

- 3 years of relevant experience

- Experience in Process Instrumentation / Automation Industry

- Experience with MRO Sales an added advantage

- Independent and Team player

- Excellent communication and interpersonal skills

Familiar with CRM and ERPLN

Responsibilities:

· Deliver top-notched technical solutions to clients and take responsibility for the standards of work with client centric mindset.

· Take responsibility for a portion of an installation, break/fix incidents, and problem management.

· Learn to utilize automated mediums to perform staging, pre-loading configurations, and onsite deployment, ultimately enhancing proficiency in automation.

· Work together and collaborate with the Implementation Engineering team to fulfil client requirements

· Attend less complex configurations, installations, and break/fix events.

· Analyse security-related information and events, escalation of incidents for validation and remediation

· Flexible working hours may include occasional overtime or shifts outside of traditional business hours

· Design and implement firewall solutions such as Palo, Checkpoint, Fortinet or Cisco.

Requirements:

· Bachelor’s Degree, preferably in Computer Science, Information Technology or related field

· At least than 3 years of working experience

· Strong in interpersonal skills

· Has excellent verbal/written communication and presentation skills

· Ability to prioritize work independently and work under pressure to meet deadlines

· Team player, resourcefulness, strong analytical skills is an advantage

· Knowledge in the following area may be advantageous:

· Basic cybersecurity design and principles and Routing or Switching technology

· TCP/IP or Firewall, Intrusion prevention concepts

· Project management methodologies

Our client is from Oil and Gas industry. They are looking for a Maintenance Scheduler (E&I) to assist their team for the next phase of their business. They are located in West.

Duties:

• Plan and schedule daily maintenance tasks for Electrical & Control assets.
• Coordinate with Mechanical, HSSE, Production, and Jetty Operations teams on work requests and permits.
• Liaise with authorities for natural gas equipment maintenance approvals.
• Coordinate with external vendors and contractors for site surveys and work execution.
• Ensure validity of Method of Statement and risk assessments.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 5 to 8 years of E&I experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Responsibilities:

• Develop energy efficiency solutions for ACMV and control systems in data centers, commercial and industrial buildings (70% engineering, 30% sales).
• Present energy solution proposal to customer, including turnkey project and maintenance.
• Attend tender site show rounds, assess site conditions, create proposals, and react to RFQs/tenders.
• Effectively respond to client queries and expectations.
• Submitting quotations / proposals to customers in a timely professional manner and continuously follow-up closely.
• Grow the aftermarket service business.
• Contribute to team effort and be accountable for sales growth objectives
• Provide technical training to customers and internal workers.

Qualifications and Skills:

• Degree/Diploma in any Engineering background
• Minimum 2 years relevant sales experience in the ACMV, controls and energy solutions.
• Preferably Singaporean or PR.
• On the job skill coaching/in-house or external training provided
• Possess strong ACMV, controls and energy solution technical skills. Certifications such as SCEM, Energy Auditor and Energy Efficiency Opportunity Assessor would be a plus.
• Proven ability to make impactful business case to win multi-million ACMV, controls and energy solutions contracts.
• Have good existing network with facilities owners and M&E consultants in Singapore.
• Meticulous in execution of work duties, must possess a positive attitude and is hardworking.
• Strong interest in tackling climate change by helping the building owners improve energy efficiency
• Good interpersonal and communication skills

Salary will be commensurate based on qualification and experience

Our client is from Oil and Gas industry, a local leading player. They are looking for a Electrical Maintenance Supervisor for the next phase of their business. They are located in West.

Duties:

• Ensure compliance with safety procedures and electrical codes.
• Supervise and lead electrical technicians and contractors in installation, maintenance, and repair of systems.
• Develop and conduct structured on-the-job training for E&I team members.
• Inspect and ensure quality control of all electrical works.
• Review and approve electrical isolation and excavation permits.
• Lead investigations into electrical maintenance issues, identifying root causes and implementing solutions.
• Collaborate with engineers to develop and implement maintenance programs for reliability.
• Conduct morning toolbox meetings focusing on safety and maintenance activities.
• Participate in emergency response procedures with assigned roles and responsibilities.

Requirements

• Min Diploma in Electrical Engineering related field.
• Min 8 years’ experience in Oil & Gas or Petrochemical industry
• Experience in E&I maintenance and supervisory

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

The candidate will be responsible for designing and drafting the electrical and instrumentals systems of Ships and Offshore Platform independently. The candidate will interact with Clients, Classification and Statutory bodies and Vendors in the process of design. Candidate to be able to prepare the following drawings independently:

• Electrical Load
• Single Line Diagram
• Short-Circuit Calculation
• Lighting Arrangement
• Transformer Load Analysis
• Cable Estimation

Desired Profile

• Min 5 years’ experience of which at least 3 years should be in Marine Design.
• He/She should be conversant with Ship electrical system and classification rules and IEE.
• Skills in Excel, Electrical design software and CAD-tools is required.

Requirements

• Degree in Electrical Engineering
• Excellent Communication Skills
• Conversant in Design of Electrical and Hybrid Propulsion systems, including batteries, battery charging systems etc.

Job Highlights
Career progression opportunities.

Guidance by Experience Engineers to develop holistic competencies.

OJT training on company operational and management processes.

Develop management skills.

Job Description

• Civil & Structural Engineering Design.
• Fire Safety, Pollution Control and Singapore Statutory requirements design.
• Project execution & management.

Responsibilities

• Civil & structural and other engineering design
• Manage or support design teams.
• Project co-ordination or management.

Job Requirements

Civil Engineering degree that is registerable as a Singapore Professional Engineer preferred.

Candidates with BIM knowledge/experiences will be an advantage.

Additional Requirements

• Effective communicator and motivated.
• Have broad vision and good sense of reality.
• Proactive and takes full initiative.

Years of Experience

3 years experience preferred. (New graduate will also be considered)

A Databricks Engineer is responsible for migrating from as-is on-perm data warehouse to Databricks and sound
knowledge of Databricks. Requires good understanding of data architecture, cloud solutions, building and maintainirobust, integrated, and governed data infrastructure. The role involves extracting valuable insights from
ensuring data security, compliance, and high-quality data management.
Roles And Responsibilities:
• Lead end to end data migration project from on-premises environments to Databricks with minimal downtime.
• Work with architects and lead solution design to meet functional and non-functional requirements.
• Hands on experience in Databricks to design and implement the solution on AWS.
• Hands on experience in configuring Databricks clusters, writing Pyspark codes, build CI/CD pipelines for the
deployments.
• Highly experienced in optimization techniques (Zordering, Auto Compaction, vacuuming)
• Process near real time data through Auto Loader, DLT pipelines
• Must have strong background in python and able to identify, communicate and mitigate risks and issues.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity.
• Optimize AWS, Databricks resource usage to control costs while meeting performance and scalability
requirements.
• Stay up to date with AWS, Databricks services, and data engineering best practices to recommend and
implement new technologies and techniques.
• Proactively implement engineering methodologies, standards, and leading practices.
Requirements / Qualifications
• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 5 years of experience in data engineering, with expertise in AWS or Azure services, Databricks, and/or
Informatica IDMC.
• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on
performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modelling and schema design.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Databricks certifications, and Informatica certifications are a plus.
Preferred Skills:
• Experience with big data technologies like Apache Spark and Hadoop on Databricks.
• Experience in AWS Services focusing on data and architecting.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Familiarity with data visualization tools like Tableau or Power BI.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.
• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC.

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

We are looking for a dedicated and skilled Assistant Engineer to support our maintenance team in ensuring the smooth operation of all machinery and equipment. This role is ideal for someone who has a strong technical foundation and is eager to learn and grow within a maintenance engineering environment. The Assistant Engineer will assist with routine maintenance, troubleshooting, and repairs while ensuring safety and efficiency in all tasks.

Be Part of Our Success

• Assist senior engineers in routine maintenance tasks and repairs on equipment
• Aid in diagnosing and addressing minor issues promptly to reduce downtime
• Help carry out scheduled preventive maintenance tasks to keep equipment in optimal condition
• Record maintenance activities accurately, including repairs, replacements, and inspections, under the guidance of senior engineers
• Ensure all work adheres to safety standards and regulations; actively maintain a safe working environment
• Assist in managing spare parts inventory, notifying senior staff of low stock and needed reorders
• Work closely with the maintenance and production teams to complete tasks and support the overall maintenance strategy

Qualities We Value

• Diploma in Engineering
• Ability to diagnose and repair complex systems
• Able to adapt and work under tight schedule
• Able to communicate effectively with customers
• Strong analytical skills to identify issues and implement effective solutions
• Possess class 3 driving license
• Working location is in Ang Mo Kio
• Singaporeans only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
• Meaningful work and projects that make a difference in people’s lives
• A fun, passionate and collaborative workplace
• Competitive remuneration and comprehensive benefits

Interested candidates, please email your resume to [email protected] or click apply here

Job Responsibilities:

• Plan and oversee the operations and support activities for the proper running of a major Internet-facing, public-facing application deployed on a cloud-based network.
• Ensure compliance to process, policies, standards, procedures to support governance and compliance requirements, and manage reviews and audits on these compliance requirements for the system.
• Manage procurement activities, contract and vendor admin
• Review system and application activities to detect abnormalities based on provided criteria
• Review existing processes and deliver continuous improvements to keep pace with policy and business process changes, and implement technology refresh for supporting tools and technologies
• Support enterprise level programmes and initiatives
• Manage system retirement and disposal

Job Requirements:

• Recognized Degree/Diploma in Computer Science, Engineering or equivalent
• Min 1 year relevant working experience in full stack development and maintenance

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

About our group:

Sputtering is the heart of media process in recording media organization. We are a dynamic team working in a world’s largest state-of-the art magnetic media manufacturing environment with highly automated processes and advanced control systems.

We pride ourselves on delivering committed equipment performance and operational objectives through effective maintenance, technology, and innovation to help Seagate succeed. Our team is made up of committed, talented, and friendly people passionate about our job, believing in people well-being and people development.

New employee will have positive experiences with our comprehensive induction and training programs with buddy system.

About the role - you will:

• Perform preventive maintenance and product conversion of the sputtering tool.
• Work with equipment and process engineering on continuous tool improvement on reliability performance and product defect reduction.
• Initiate ideas on equipment OEE and productivity improvement, safety hazards and cost saving reduction projects.
• Be trained to utilize data analytics and machine learning applications for tool troubleshooting and your feedback will be sought after for further improvements
• Be trained on vacuum technology fundamental and have the opportunities for continual learning and growth.

About you:

• Self-motivated and positive working attitude
• Team player with good problem-solving skill
• Willing to work in a clean room environment
• Willing to work on 12 hours day shift pattern

Your experience includes:

• Diploma in Mechanical, Electrical, Mechatronic Engineering or Diploma or ITE
• Knowledge or experience in Mechanical or Electronics
• Troubleshooting Mechanical or Electrical Equipment is an advantage
• Clean room experience will be an advantage
• Data analysis and MS office skills
• Fresh graduates are welcome

Location:

Our Woodlands site is one of the largest electronics manufacturing sites in Singapore, housing our recording media operations. Spread over three sites, it is easily accessible via bus or from the MRT Station, with many employees taking mass transportation to work. Here at work, you can enjoy breakfast, lunch, dinner, and snacks at our onsite canteen and coffee shop. We offer a range of facilities including an in-house gym and dance studio, as well as after-work badminton and table tennis competitions. On-site celebrations and community volunteer opportunities also abound.

Our client is from Oil and Gas industry, a local leading player. They are looking for a Maintenance Technician for the next phase of their business. They are located in West.

Duties:

• Perform preventive, predictive, and corrective maintenance tasks as directed, and update the CMMS database.
• Maintain rotating and static equipment, plant piping, and structural support systems.
• Respond to and resolve equipment malfunctions, ensuring minimal downtime.
• Determine necessary materials, tools, and methods for safe maintenance tasks.
• Conduct machinery condition monitoring and field data collection with the production team.
• Ensure operational efficiency of all plant valves and mechanical components, including control and plant valve maintenance.
• Supervise in-house contractors and vendors, ensuring safety protocols are followed.
• Collaborate with the production team on mechanical system testing and troubleshooting.
• Take on additional tasks or responsibilities as assigned.
• Perform valve line-up and LOTO for maintenance preparations.
• Participate in the Company's Emergency Response Team (CERT) with assigned roles.

Requirements

• Nitec in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in troubleshooting of mechanical/ machinery systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

Responsibilities:

• Perform preventive maintenance work and follow-up on all troubleshooting and repair works
• Ensure all preventive and corrective maintenance, including service report from vendors are documented
• Support ad-hoc machine breakdown including fault troubleshooting, diagnosis and replacement of defective components
• Monitor and maintain spare part list
• Supervising contractors for onsite work involving installation, servicing and repair work
• Proper housekeeping of the tools after usage
• Update list of chemical in the storage and ensure SDS is within validity period
• Liaise with overseas and local supplier for equipment and spare part matters
• Involve in internal and external audits when required
• Any other duties as assigned

Requirements:

• Higher Nitec / Diploma in Electrical/Mechanical/Mechatronics Engineering or equivalent
• Experience in supporting maintenance function in manufacturing environment
• Hands on in troubleshooting plant equipment including electrical, mechanical and hydraulic system
• Experience in robotic system maintenance will be an advantage
• Able to work at height with MEWP
• Able to support after office hours and weekend when needed
• Well verse in Microsoft office applications
• Able to read and interpret schematics