Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Project Manager – Cybersecurity System

Role Summary

The Project Manager in the cybersecurity team (SMEE) will be responsible for the successful implementation of ICT infrastructure/ Cyber-security projects from contract award to system commissioning and/or service support and maintenance.

He/She will lead an implementation team comprising engineers with different technological and domain skills-set to ensure effective and efficient implementation of projects to meet the contractual requirements. This includes to manage stakeholders, internal project team, subcontractors/ vendors, time, budget, schedule and risk management to deliver our commitments to our customers. In addition, he will need to work with other functional groups such as finance, legal, PMO and procurement as part of the project management processes.

Roles and Responsibilities

Project Management

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber cecurity System and Services, system infrastructure, implementation, network architecture, security polies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance

• Adapt and implement customer project methodologies, processes, documentation tools and measurements in relation to project management.

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cloud System Project and implementation, Cyber Forensic software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.

• Overall coordination and management of cyber security related projects through its whole project lifecycle and ensure that projects are delivered on time and fully mee to the customer requirement and compliance to security standards and policy.

• Provide progress updates on assigned tasks for all projects in the weekly project meetings as well as technical guidance on operating procedures and new projects.

• Ensure that projects performed are compliance with Government Cybersecurity standard and to adhere to industry practice ISO quality standards and project management’s model.

• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules.

• Ensure that the Service Delivery is able to meet the Service Level Specification and to ensure smooth running the system operation.

• Play an active supporting role in the development of project office within the customer environment to achieve defined functions and capabilities.

• Reviewing project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures.

Project Team Management

• Oversee project team members to deliver project on schedule and cost while meeting project requirements.

• Defining project resources, performance reviews and post implementation evaluations

• Initiate, organise and attend project meetings and ensure project teams are kept fully informed about project progress, tasks, action plan and deadlines.

• Work with team member to manage and resolve issues, risks, dependency, and impediments that may impact on successful project delivery.

• Coordinate project team members to ensure that project progress is reported in an accurate and timely manner to all stakeholders and project teams.

• Lead team members to ensure that all projects and products are delivered with quality as a priority and that appropriate levels of testing and technical governance is carried out in accordance with internal standards and contractual requirements.

• To keep abreast of relevant technological developments in order to improve and stay effective in the role for team members and key stakeholders.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager) and proficient in project management (Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects. Project Management experience in Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.

• Project management experience in a systems integrator/ services vendor organization is an advantage.

• Experience in delivery of multiplatform technology base IT projects comprising network infrastructure, security applications and appliances, database, systems software (OS), security set up including policies, firewall, 2FA, encryption, CA, IPS/IDS, and device management, is an advantage.

• Experience / Familiar with Cybersecurity Project implementation in Government agency / State board would be added advantage.

• Able to work in a fast-paced environment with dynamic projects teams.

• Strong customer and team player with the ability to effectively lead and motivate teams towards common objectives.

• A self-starter and able to work under pressure and tight schedule with positive and proactive attitude to anticipate challenges and resolves issues.

• Strong competency and experience in managing and motivating multi disciplinary teams including vendor partners.

• Self-motivated, result-oriented, organized and ability to work independently with priorities.

• Proficient with Microsoft Project or other project management reporting tools.

• Effective communications and presentation skills, both written and oral.

Please send your resume to [email protected] for interview consideration.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Duties & Responsibilities:

• Assist the Chairman/CEO in controlling and evaluating all relevant financial budgets and forecasting through constant monitoring of the daily reports.

• Knowledge of procurement process example; Request for Quotation [RFQ], Request for Proposal [RFP], creating and issuing of Purchase Orders, verifying of invoices against purchase orders and work completed and etc.

• Conduct research on available vendors to determine which vendors offer the best pricing and product / service quality.

• Assist in the preparation of regularly scheduled reports including reports to Marriott, insurance companies and government agencies.

• Respond to queries from finance and facilitate on matters such as invoice, orders, delivery order, goods/services received, cost claims, revenue collection, cash and borrowings, inter-company transactions.

• Facilitate government grants including grant approval process and post-award compliance. Ensures timelines are met.

• Maintain Licensing/Insurance renewals for all entities under The Garcha Group.

• Office Management (dispatch and collection of correspondence within The Garcha Group, submit and reconcile expense reports).

• Any other duties / tasks as requested by management.

Job Requirements:

• Candidate must possess at least a Degree or Advanced/Higher/Graduate Diploma, in any field.

• At least 3 year(s) of working experience in the related field is required for this position

• Experience or knowledge of basic financial administration is essential

• Proficiency in Microsoft Office Word / Excel / Powerpoint

• Highly developed organizational skills

• Possess initiative and pro-activeness

• Outstanding verbal and written communication skills

• Ability to handle sensitive information in a confidential manner

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

Key Responsibilities:
• Manage daily fleet operations, including logistics, maintenance, and repairs, while crafting strategic plans to boost efficiency and performance.
• Ensure adherence to international maritime regulations and promote a strong safety culture.
• Lead fuel optimization efforts and implement strategies to reduce environmental impact.
• Work closely with cross-functional teams to promote continuous improvement in fleet management.

Key Requirements:
• Proven experience as a Fleet or Technical Manager, with significant expertise in fleet operations, people management, and leadership.
• Comprehensive understanding of maritime regulations and industry best practices, especially for Oil tankers and LNG Bunker Barges.
• Strong strategic mindset with a focus on enhancing operational efficiency.
• Exceptional leadership abilities with a track record of inspiring teams and building strong working relationships.

Job Responsibilities

Team Management

• Directly manage and develop the Customer Success team, fostering a high-performance environment.
• Collaborate with HR for efficient staff recruitment.
• Review staff performance and identify training needs.
• Ensure high team productivity with an reasonable manpower budget

Operation Management

• Implement strategies to meet service-level agreements (SLAs) and improve processes and achieve KPIs.
• Maintain high service quality and promptly resolve escalations.
• Assist in client investigations and service recovery.
• Ensure operations comply with project-specific requirements.
• Develop strategies and roadmap to meet business goals and drive customer satisfaction
• Lead and oversee system enhancements and change requests from ideation to implementation.
• Establish and improve relevant work processes and SOPs.
• Ensure quality call audits and adherence to guidelines.

Data Analysis

• Provide data-driven insights to identify operational gaps and recommend solutions.
• Analyze root causes and improve CSAT/Customer Survey ratings.
• Provide insights and timely reports to management.
• Collaborate with vendors, IT partners, and users to implement effective resolutions.

Job Requirements

• Degree in sales, retail or related field.
• Minimum 5 years of supervisory experience in customer service or telemarketing, preferably in the retail or healthcare industry
• Possess great passion and interest in TCM or healthcare industry
• Strong leadership and interpersonal skills
• Excellent communication and problem-solving skills
• Proficiency in customer relationship management (CRM) software
• Data analysis and reporting skills
• Strong sales and negotiation skills

Job Highlights

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

• Plan, organize, and coordinate manufacturing operations to meet production goals and customer requirements
• Manage and supervise production staff, including hiring, training, and performance evaluations
• Develop and implement production schedules, ensuring optimal utilization of resources and efficient workflow
• Monitor and analyze production metrics, identifying areas for improvement and implementing corrective actions
• Collaborate with other departments, such as procurement, engineering, and quality control, to ensure seamless operations and resolve production-related issues
• Oversee equipment maintenance and calibration to minimize downtime and maximize productivity
• Implement and enforce safety protocols and quality standards to maintain a safe and compliant working environment
• Optimize production processes and implement continuous improvement initiatives to enhance efficiency and reduce costs
• Monitor inventory levels and ensure availability of raw materials and components for production
• Stay updated with industry trends, technologies, and best practices in manufacturing

Requirement:

• Related field; or releavant certifications is an advantages
• Experience as a Production Manager or in a similar manufacturing leadership role
• In-depth knowledge of manufacturing processes, lean principles, and quality management systems
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team
• Proficiency in using manufacturing software and systems for production planning and control
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Professional development and growth opportunities
• Collaborative working culture

About Our Client

Our client is a regional headquarters, renowned for their innovative products and quality in the electronics industry. As a leading player in the electronics market, our client continues to elevate lifestyles and inspire innovation through its state-of-the-art products and dedication to technological advancement.

Job Description

• Ensure adherence to tax regulations and timely submission of tax returns, including Corporate Income Tax and Goods and Services Tax
• Maintain accurate and timely filing of all tax-related documents and reports
• Monitor tax law changes and assess their impact on the company's tax position
• Work closely with external auditors and tax advisors to address tax-related matters
• Update internal tax policies and procedures to align with ACRA requirements
• Prepare and review tax-related financial statements and documentation
• Work closely with other departments to address tax related inquiries and issues
• Any other ad-hoc tasks assigned

The Successful Applicant

• Bachelor's degree in Accounting or Finance with at least 5 years of relevant working experience
• Strong knowledge of Singapore tax laws and regulations
• Good written and verbal communication skills
• Strong attention to details, able to work independently and think critically

What's on Offer

An exciting opportunity to work with a renowned FMCG company and be part of the Singapore tax team!

Contact

Audrey Ang (Lic No:R22111098/ EA no: 18C9065)

Quote job ref

JN-102024-6572133

Phone number

+65 6541 9940

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Responsibilities:

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Able to work effectively with cross functional teams across regions, Vendors and able to deliver successfully.
• Outstanding knowledge of change management principles and driving across the organization
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Leads the planning, executing and implementation of multiple projects and roll outs.
• Project Governance: control on project scope, schedule, budget, risk & issues.
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response.
• Communicates effectively with sponsors, stakeholders, team members and partner vendors. Builds a close working relationship with clients/vendors.
• Creates and maintains project documentation charters, plans, schedules, status reports, change requests etc.
• Monitors and controls execution phase to ensure that projects are completed on time and meets all business and system requirements.
• Lead, Plan, Coordinate, Motivate and Manage Project Resources/Project Team for successful delivery of projects

Requirements

• Bachelor's degree / master’s in computer science, business, or a related field.
• 4-6 years of project Management and related experience.
• At least 3 cycles of end-to-end implementation experience
• Project Management Professional (PMP)/PRINCE 2 certification will be a plus.
• Proven ability to solve problems creatively.
• Exellent familiarity with project management software tools, methodologies, and best practices and willingness to adapt to new technologies to run and manage projects effectively.
• Able to deliver and conduct meetings with C levels
• Ability to multitask and juggle several responsibilities simultaneously
• Excellent written and verbal communication skills
• Excellent organizational skills and attention to detail
• Experience in SAP and workload automation tools such as Automic, Control-M will be a plus
• Any experience on healthcare will be a plus

We are a fast growing supply chain company providing end to end solutions for reputed clients. We are looking for an experienced assistant shipping manager who has good knowledge and experience (minimum 5 years) on handling all shipping documentation thru Letter of Credit.

Preference will be given to candidate who has handled end to end shipping procedure including bank co-ordination, L/C checking and handle complete documentation & co ordination/negotiation with bank etc.

Should be able to lead a team, to handle shipments and work independently.

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Yearly bonus

Work Location: In person

• Career growth and learning opportunities
• Impactful work with strong community focus

About Our Client

Our client is a leading real estate development, investment, capital, and property management company. It operates with a focus on investing in and developing quality real estate asses across the Asia-Pacific, the UK, Europe, and the United States.

Job Description

• Develop and execute investor relations programmes.
• Manage production of investor relations materials.
• Manage investor and analyst engagement events.
• Be updated of developments in the REITs and real estate sectors to provide insights on market activities, competitive landscape, shareholder and ESG related issues.

The Successful Applicant

• Degree in Finance, Accounting, Real Estate, or Communications.
• Familiarity with the real estate industry and exposure to equity capital markets.
• About 4 years of external communications in the REITs/ BFSI industry - to manage communication between corporate management and investors.

What's on Offer

• Career growth and learning opportunities.
• Contribute to projects that benefit communities and support sustainable urban development.

Contact

Eunice Ho (Lic No: R24125003 / EA no: 18C9065)

Quote job ref

JN-102024-6577472

Phone number

+6564169811

Michael Page International Pte Ltd | Registration No. 199804751N

DELO Industrial Adhesives, a successful, international and innovative company, is hiring. Known in Europe as an award-winning employer at the cutting edge of technology, DELO is specialized in technical applications of high-tech bonding techniques in the growing markets of opto-electronics, consumer electronics, RFID, automotive, photo-voltaic, aerospace, and engineering. Our customers include well-known companies such as Huawei, Daimler, Bosch and Sony. An important reason for our customer loyalty is the personalized expertise from our field specialists. Thanks to the know-how and commitment of 1000 employees, DELO has a continuous growth record for the last few decades.

In order to support our subsidiary in Singapore, we are looking for a motivated individual as

HR Manager Southeast Asia

Your tasks

• Manage the recruitment and hiring process, from drafting job advertisements to onboarding candidates
• Provide guidance and support to line managers and employees on HR matters
• Prepare employment contracts, visa applications, employment pass extensions, salary and promotion letters, and monitor leave or absences
• Create and implement HR procedures and regularly update the employee handbook in alignment with our headquarters in Germany
• Identify training providers and organize training sessions for our team in Southeast Asia
• Contribute to strategic HR projects, including establishing a second production facility in Malaysia and implementing HR software
• Conduct research on compensation and benefits topics
• Perform further HR tasks such as managing our insurance package, cooperating with universities, and conducting disciplinary actions

Your qualifications

• 5+ years of HR experience in Singapore (experience in Malaysia is a plus)
• Bachelor's or Master's degree in Business Administration, Labor Law, HR, or a related field
• Strong proficiency in English (both oral and written)
• In-depth knowledge of Singaporean labor law; familiarity with Malaysian labor law is advantageous
• Excellent MS Office skills (Word, PowerPoint, Excel) and proficiency in MS Teams
• Willingness to travel as required

Job benefits

• Detailed onboard training in Singapore, as well as Germany Headquarter
• Position within an innovative and fast-growing company
• Friendly working atmosphere in an international team
• Flat hierarchies and short decision-making processes

Your place of work

DELO Industrial Adhesives (Singapore) Pte Ltd
German Centre Singapore: #04-15/19
25 International Business Park
Singapore 609916

If you are interested in the position, please send your application to [email protected] including, salary expectations and possible start date.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Role:

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.