Total 3,626 Manager operations advisor job vacancies in Singapore

Brief description of the Restaurant

Kooks Creamery an F&B desserts cafe that sells an array of artisanal ice cream, lava cookies; our star product and other baked goods. We aim to create simple yet delectable desserts to our customers of all ages. Through our brand, we hope to always bring out an element of surprise in our everyday creations

Job Descriptions

Are you are an ice cream enthusiast who simply loves ice cream as much as us? We are in a lookout for someone who has a great personality and someone who is a team player, dynamic and who is able to oversee the daily operations of the shop floor.

Below would be the job description (but not limited to):

• Responsible for the supervision, coaching, on-boarding and monitoring performance of service crew
• In charge of service staff work roster and planning across outlets
• Enforce standard operating procedures
• Manage the cafes to meet or exceed standards in food quality, safety and cleanliness
• Handle all outlet administrative duties and submit all necessary records and paperwork to senior management on time
• Motivates and directs team members to do what it takes to exceed customer expectations with fast and friendly service and maintain morale amongst the staff in outlets
• Conduct weekly inventory stock check
• Proficient in daily operation tasks
• Willing to work weekends and public holidays
• Driven and passionate about work and a team player
• Relevant working experience in similar roles in the F&B industry
• Strong leadership quality with excellent communication and interpersonal skills
• Able to multi-tasks and work under pressure
• Work on sales targets and aim to achieve company's KPI

Job Requirements

• Preferably someone with relevant working experience in similar roles in the F&B industry
• However, candidates with no prior experiences may apply
• Good communication and interpersonal skills
• Driven and passionate about work and a team player

Working hours

• 5 days, 44 hours

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description
Responsible for marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Provide assistance in the process of identifying key local / overseas content markets for branded booths to promote latest programme offerings, as well as assist in the identifying of relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Coordinate with external vendor for set up and to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the departments content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve or problem-solve website when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 2 to 4 years of related experience in Marketing.

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant

Job Responsibilities:

· Handling end to end trade finance processing duties for both Import and Export

· Processing of trade loan, risk participants and standby LC guarantees

· Performing of KYC validations on trade finance transactions

· Handle settlements and preparation of all payments and disbursements

· Responsible for inward/outward collection, transfer LC and LC negotiation

· Vetting, processing and issuing of bankers guarantee

· Inputting trade finance transactions into system

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 6 years of relevant trade finance processing experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Info:

• 5.5 Days (Alt Sat)
• Mon to Fri - 9am to 6pm
• Sat - 9am to 1pm
• Changi - Air freight cargo
• Up $4700 + AWS + VB

Job Description:

• Collaborate with the Air Operations Manager to oversee and lead the Air Export team.
• Ensure the Air Operations staff consistently meets or exceeds service agreements according to customer standards.
• Supervise day-to-day operational activities and streamline work processes.
• Effectively address customer complaints and requirements, proposing corrective action plans.
• Foster and sustain strong relationships with both internal and external stakeholders.
• Strategize, monitor and implement rotational schedules for the Air Export team.
• Ensure compliance with shipment requirements and meet KPI.
• Provide leadership to the Air Export team, offering relevant training as needed.
• Guarantee the timely and accurate provision of all freight documents to customers.
• Investigate and develop corrective action plans for non-conformance issues, exceptions, and problem escalations.
• Undertake any additional tasks assigned by supervisors or management on an ad-hoc basis.

Requirements:

• Minimum GCE 'O' level / NITEC / Diploma in a Relevant Discipline
• Minimum of 5 years of working experience in the freight forwarding/logistics/supply chain industry, with a minimum of 2 years in a supervisory position

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

JD1090

A Day in the Life

• Plan work scheduling for event / special projects set-up
• Attend tender briefings and assist in tender preparation, submission and presentation
• Gather costing by requesting for quotes from suppliers on product materials, based on clients’ specifications
• Negotiate best quotations with suppliers
• Prepare BOQ (breakdown of quantity) and PR (purchase requisition)
• List down materials/ fittings/fixtures are required
• Submit best quotes for sales to determine selling price
• Submit material samples for clients to review
• Manage clients’ expectations and provide information and support whenever necessary
• Time management and push execution of scheduling
• Brief and liaise with suppliers on projects’ requirements
• Conduct quality checks on quality of build/fabrication by suppliers to ensure it is in accordance with specifications
• Conduct site audit and measurements
• Site management and co-ordination
• Prepare quotations and progress report for clients
• Client servicing on clients’ feedback, request for additional items and placement of fixtures
• Manage and close projects within stipulated timeline
• Overseas short-term assignment or long term secondment (Asia) may be applicable depending on project

What we are looking for

• Minimum Diploma or Degree education
• Minimum 2-5 years of related experience preferably in construction / events / project management
• Good knowledge of all operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast paced environment

Salary will commensurate with candidate’s working experience and qualification

Job Purpose Statement

Responsible for the smooth, safe, and efficient operations of the laboratory by overseeing all aspects of laboratory operations including budgeting, equipment, staff, supplies procurement, software, documentation, compliance, quality improvement, technical and personnel activities in accordance with laboratory policies and procedures.

Responsibilities

• Manage and oversee the clinical laboratory’s day to day operation and administrative role, with focus on safety, quality, productivity and compliance.
• Maintain the laboratory safety standards and oversee the quality assurance activities, and ensure the laboratory remains in compliance with applicable regulatory and accrediting agencies (MOH & CAP).
• Manage periodic internal, external, regulatory and accreditation audits (MOH, CAP, etc.)
• Manage the development and implementation of all laboratory processes, workflow and SOPs.
• Ensure compliance with laboratory policies and procedures across all laboratory functions.
• Lead the validation, evaluation and implementation of new laboratory test methodologies.
• Assist technical team in the development, validation and implementation of new diagnostic tests.
• Oversee the maintenance of laboratory equipment to ensure optimal instruments performance.
• Ensure the adoption of lean concept across all laboratory functions to achieve operational and cost efficiencies.
• Responsible for inventory management, expense tracking, quality assurance activities and updating laboratory protocols, investigation, and documentation of adverse incidents.
• Review, interpret and report patients results reliably, accurately and with integrity.
• Liaise with clients such as clinicians, laboratory managers, health care professionals, supervisors on test services, costs, charges, reimbursements, workflows, troubleshooting, policy changes and implementation of new tests.
• Manage staff performance appraisal.
• Mentor and coach staff, identify relevant trainings and manage staff career expectations and facilitate career progression.
• Additional duties as assigned.

Qualifications & Pre-requisites:

• BSc in Biomedical Science, Medical Laboratory Science or equivalent.
• At least 10 years’ of clinical laboratory experience in supervisory/management role.
• Ability to organise, communicate, teach, and work with others in an effective matter.
• Considerable knowledge of the methods, materials, equipment, and techniques used in clinical laboratory work.
• Knowledge of local regulations, standards, guidelines and requirements of a clinical reference laboratory.
• Analytical thinking and good communication skills.
• Knowledge in the operations and workflow of a medical laboratory.
• Knowledge in Microsoft Office tools is essential.
• Good organization and planning skills.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Operate & Guide to Project team, Tender Team, Purchase Team, Accounts Team, Admin Team & Others.
• Operations Managers oversee operational activities at every level of an organization.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Bachelor Degree in Business or equilant

The Senior Manager, Food & Beverage Operations – South East Asia supports and implements strategic priorities and projects for the region, ensuring disciplined execution thereof, and driving performance of trading hotels.

What will I be doing?
As the Senior Manager, Food & Beverage Operations – South-East Asia, you will be responsible for performing the following tasks to the highest standards:

• Implementing deliverables of strategic priorities and projects for South East Asia, ensuring key stakeholder alignment,
• Being fully acquainted with the brand identities, operating standards, and Food & Beverage (F&B) concepts of each Hilton brand and ensuring these are being followed to drive operational excellence and financial performance of each hotel.
• Analyse trading estate F&B performance and ensure appropriate measures are taken to optimize results.
• Collaborate with Hilton Supply Management to ensure a consistent, reliable supply chain at the quality required and cost mitigation and savings.
• Drive sustainability efforts within hotels in F&B, ensuring tracking and analysis of efforts.
• Support execution of hotel F&B capex projects.
• Guide hotels' F&B marketing and social media efforts and monitor consistent execution.
• Develop and implement guidelines for standard operating procedures to deliver great guest stay and dining experiences and business results.
• Provide operational support to operating hotels to maintain and increase service standards, top line, profitability, and quality improvement with a clear focus on business performance against all metrics.
• Assist new opening hotel teams, with training and implementation of F&B concepts, policies, and service procedures, to ensure optimal F&B performance in all aspects from the onset.
• Instill a culture of team engagement, service quality, creativity, and result focus.
• Assist in increasing team retention and creating a strong talent pipeline within the region
• Support training and development initiatives, partnering with Talent & Leadership Development and HR.
• Establish and maintain strong working relationships with various internal stakeholders and hotel-level leadership to facilitate the achievement of objectives.
• Attend meetings and calls, as required by the role of SEA regional and the APAC F&B leadership team.
• Assist and support APAC F&B and Brand projects and initiatives.

What are we looking for?
A Senior Manager, Food & Beverage Operations – South-East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A structured, creative, and strong communicator with excellent presentation and planning skills.
• Sound knowledge of F&B operations, and the ability to drive strong performance from a remote position, paired with cultural savviness are essential.
• At least 3 years of supervisory experience with a proven track record on international, multi-cultural levels. Ideally in a corporate hospitality or hotel-level role (e.g. regional F&B development/operations manager, Director of F&B, or Director of Operations).
• Strong analytical skills and creativity to understand, articulate, and execute strategies.
• A passion for people, customer service, and quality with the ability to translate that passion into an engaged, high-performing F&B team and excellent guest experiences across the region.
• Sound business judgment and creative decision-maker, able to influence others to ensure optimal outcomes.
• Good knowledge of F&B trends, marketing, and social media strategies.
• Experience in food/beverage products, design & and concepts, catering, and restaurant management.
• Have a sound knowledge of International and local cuisines with culinary experience in F&B outlets and catering.
• Understand kitchen and restaurant production, service logic, and planning.
• Have a strong interest/exposure in F&B customer service and procedures from restaurants to bars and catering.
• An individual who combines a confident, self-starting, high-performance orientation with a track record that reflects a "can do" attitude.
• Good interpersonal skills to influence, motivate, and energize.
• Excellent presentation skills
• Fluent verbal and written communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft’s Cloud business continues to mature, our infrastructure expansion accelerates, and Datacenters are central to this growth. To support this, the acquisition and development of our owned, designed, and constructed Datacenter facilities will scale to meet the demands of our customers, while we also continue to lease and acquire Datacenter capacity at pace, particularly in our high growth markets, working closely with Datacenter operators in each region, and across the Globe.

Cloud Operations + Innovation (CO+I) is responsible for planning, building and operating Microsoft’s cloud infrastructure datacenters across the globe. Within CO+I, the organizational scope includes supply planning and strategic acquisition, global construction, datacenter and edge site operations, critical environment and availability, engineering, and datacenter innovation.

Lessor Relationship Manager

Microsoft understands the criticality of our eco-system and we have developed key stakeholder partnerships across the Globe to enable delivery of data center capacity for our customers. Whether we build our own data centers, or lease data center space from third parties, our customers expect best in class services, 24 x 7, and 100% uptime. With this in mind, Microsoft recognizes our lessor community as our team, and our goal is to drive a seamless and standard operation across all data centers globally.

As part of our drive to be the best, we are creating a new team to specifically focus on our lessor partnerships, to create a focused approach to our lessor performance management, and to drive a culture of lessor relationship improvements through analysis of current performance and identification and roll out of initiatives and programs to improve where needed. The team will be the conduit between the lessors and our internal subject matter experts, to manage our customer needs and to ensure 100% uptime during operations. Supporting our global leasing team, this team will work very closely within our LLD organisation, and partner with our CO+I teams as we solidify our lessor partnerships globally. The Lessor Relationship Managers must be strong communicators with the ability to influence others to achieve great things, with a blend of strong analytics & insight development, program management and data centre operations knowledge.

Location: Singapore or Australia(Sydney)

Responsibilities

Responsibilities:

• Reporting, analysis and insight identification of current lessor performance
• Identify key insights from their region and provide key insights and recommendations, to enable the team to develop short and long-term improvement programs, aligning our needs, to drive ongoing enhancements in both lessor performance, and partnership between Microsoft and lessors
• Work closely with our key lessors and identify gaps, proactively find solutions and develop and manage programs to completion
• Support the leasing team with the Lessor Champion and Lessor Executive sponsor programs
• Collate and develop briefing documents for lessor engagement sessions
• Identify, organise and manage end-to-end key strategic rhythm of business sessions with lessors

Analysis to drive improvement

Support the leader in the development of a high impact strategy to improve our lessor performance where needed. Input to strategic white papers / PPTs etc. Analyse lessor performance and identify key insights, issues and areas for improvement, and develop and rollout programs locally, aligning to our global standards. Develop strong working relationships with our lessors and work closely with the global leasing team to influence lessors to engage on this journey; proactively identifying the best solutions to move forward with, and enable delivery.

Qualifications

Skills & Knowledge

• 5+ years demonstratable reporting and analytics experience
• 5+ years demonstratable program management experience
• Datacenter domain experience preferred
• Microsoft experience is beneficial
• Proven ability to apply critical thinking in complex situations and to drive change where needed
• Strong organization skills with demonstrated ability to be adaptable and resilient
• Proactiveness and a strong positive outlook and approach to change management
• Strong business acumen and mental agility to ramp quickly across our diverse business and offerings
• Enjoy working under pressure and deadlines, be able to work independently, with a strong ability to manage complexity while driving clarity
• Demonstrated strong capability in reporting, verbal and written communications skills across a geographically dispersed audience

Qualifications

• Bachelor’s degree or higher in business or technical discipline
• Project Management qualification preferred

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Applicant required to work long hours, need to help up in all flooring and knowledge of the parquet and marble , must be fit and need young and dymanic as we are doing all flooring type. Need a person who are responsible and customer service oriented. Need to provide knowledge of parquet and marble to customer on their flooring

• MNC
• 5-day work week
• Opportunity to lead a production team to contribute for wider business
• Proven experience in Foodservice industry
• Be part of the organization's management team

Our client, a leading quality food provider and wholesaler, is looking for an experience leader to join their growing business as Head of Production Operations.

RESPONSIBILITIES:

Operations Management

• Have oversight of and final responsibility for production operations.
• Ensure production planning is in line with forecasted product requirements and considers changing usage patterns.
• Ensure planning is in place to balance high service levels and customer responsiveness against minimal over-time and unplanned cost.
• Maintain labour productivity, balanced with maximum raw material utilisation and order DIFOT.
• Minimise inventory for both raw material and finished product while maintaining exemplary stands of DIFOT order fulfilment.
• Monitor data and key performance indicators closely to identify operational, yield/waste, cost and quality concerns to be further validated.
• Work with production managers and teams directly to identify root cause and implement corrective actions for any processes that show strain or poor standards of quality and/or productivity.

Productivity Management

• Provide continual focus to the opportunity to improve and maximise productivity while remaining committed to customer and service centricity.
• Invest deeply in understanding technology and automation development related to the processing activities and the opportunities to utilise process improvement and automation to improve productivity and reduce manual processing.
• Implement approved investments.
• Prioritise staff training and skills improvement as a means to continual improvement in production alongside career development for team members.

Product Development

• Work closely with sales, business development and production teams to identify the optimum product recipe including fit for purpose raw material, labour inputs and suitability for the required application.
• Identify utilisation opportunities for waste streams to deliver additional profitability to the processing P&L.
• Be innovative with new product opportunities and advancements in recipe and processing approach to produce higher quality products at a cost-effective price.

Inventory Management

• Ensure the best possible state of raw material sourcing, supply and cost, working closely with relevant business development and procurement managers to secure the needs of the production business.
• Ensure inventory is maintained at optimised levels to maximise working capital position for the company. Maximise stock turns and minimise SLOB stock.
• Ensure raw material inventories reflect appropriate levels for uninterrupted production at the forecasted volumes.
• Support raw material sourcing from suppliers across the wider business, ensuring the best possible terms from suppliers using competitive and market awareness.

Quality and Food Safety

• Champion the highest standards of quality in the processing business.
• Ensure all quality concerns are properly investigated, documented appropriately and resolved as quickly as possible.
• Exceed all expected standards of cleanliness of all operations including environment, machinery, team and process activities.
• Comply with all certification requirements to which the operation is subject, whether mandatory or voluntary.
• Ensure the operations is prepared for and passes any internal or external audits.

Workplace Safety

• Promote and facilitate Health, Safety and Wellness across all functions, collaborating with managers, employees and contractors to ensure regulatory compliance is achieved, as well as the embedding of an uncompromised workplace safety culture.
• Ensure all employees and sub-contractors are suitably trained/competent to carry out the prescribed task and that the necessary licenses/certificates of competence are in force and appropriate.
• Ensure any workplace safety concerns arising both informally and formally are properly investigated and resolved and documentation is prioritised to correctly record the concern, action and outcome.

Asset Management

• Maintain a detailed list of all fixed assets and their current operational use, constraints and capacity.
• Ensure repair and maintenance of plant and equipment is up to date and delivered cost-effectively.
• Maximise asset utilisation throughout useful life including planned replacement.
• Ensure all machinery warranty requirements are fulfilled.
• Negotiate with suppliers for best possible terms.

Staff Management and Development

• Lead a production management team with the required skills, an appetite to learn and a high degree of enthusiasm for the contribution the Processing business operations make to the wider business.

Management & Financial Oversight

• Ensure all company policies and practices are fully adhered to by all members of the production teams including SOP’s for workplace safety, food safety, system management, capital expenditure requirements, team management and HR guidelines.
• Prepare the annual budget and work with the production teams to operate within budgeted cost and overhead controls and exceed profitability targets.
• Understand all operating expense drivers and strive to minimise expenses without compromise to safety or quality.

REQUIREMENTS:

• Diploma / Bachelor's Degree in Business Administration, Supply Chain, Food Science, or related field.
• Minimum 8-10 years of relevant experience within food processing / food manufacturing / FMCG industry.
• Experience in managing production teams and implementing process improvements.
• Knowledge of food safety standards and regulations.
• Familiar with requirements of Halal certifications and any other relevant certifications.
• Familiar with workplace safety, capital expenditure, inventory management, etc.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Work Time Profile:

5.5-day work week

Flexi-work schedule (alternating day and night shifts)

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Bi-Annual Profit-Sharing
• Performance Bonus
• Staff Discounts on Seafood purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Duties:

• Develop and implement comprehensive operational strategies, including setting performance goals, managing budgets, and overseeing resource allocation
• Function as the operational counterpart to the CEO; provide leadership, guidance, direction and consistency to the organisation at large
• Ensure cohesive and effective cross-functional collaboration amongst all business units.
• Drive change throughout the organisation as it grows and ensure flawless implementation and execution of plans
• Optimize production planning, identifying and rectifying bottlenecks and impediments to smooth production flow including day-to-day troubleshooting, supply chain management, ensuring raw materials are procured within cost/gross margin KPIs
• Ensure material forecast accuracy and material purchases (direct and indirect) by evaluating plant capacity to meet both short and long-term production forecasts, and integrate these requirements into capital planning
• Establish on-time distribution and fulfilment processes in accordance to relevant customer needs and regulatory/quality requirements, including in-house logistics processes and implementation of new technology and automation
• Embed quality and assurance in operations processes in accordance to certification requirements including compliance, audits and renewals

You need to have/be:

• 7 to 10 years of operations management experience, ideally in the food production or food services sectors
• At least 5 years of supervisory or managerial experience
• Ownership mindset with prior P&L responsibilities
• Strong data-driven, analytical orientation for informed decision-making and continuous improvement
• Proven problem-solving skills, adept at launching and managing complex projects or businesses
• Comprehensive supply chain, logistics, and procurement expertise
• Track record in driving operational excellence, cost reduction, and process enhancement

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Responsibilities:
1. Overall operation to have in-depth knowledge of product formulation and process flow.

2. Ensure daily operations is smooth and efficient.

3.Having a keen eye on budgets and budgetary changes.

4. Communicating changes in agreements and terms to relevant parties.

5. Supporting the Director in team’s vision and process ideals.

6. Export market expansion project.

7. Ensuring staff working on processes are happy and operating efficiently.

8. Support our ad-hoc strategic initiatives such as partnerships, events or any other cross-functional projects.

Skills:

1. Active participation in strategic planning process involving setting of objectives, refining processes and development of business growth strategies.

2. Ability to lead teams to work together to achieve desired outcomes.

3. Project management skills in deployment of resources to meet tight deadlines.

4. How to handle clients, vendors and suppliers in a professional manner.

5. How to make decisions quickly based on available information.