Total 71,764 Others/Any operations engineer job vacancies in Singapore

We are looking for a motivated and detail-oriented Customer Service Representative/Exec with a strong knowledge of Crypto to join our expanding team. As a senior team member, you will not only be the voice of Independent Reserve, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction, but you will also serve as the escalation point for more complex customer issues. Your experience and skill in this field will allow you to resolve escalated issues effectively or direct them to higher-level management as needed.

The ideal candidate will have a solutions-driven and critical thinking mindset who is genuinely delighted to help customers.

Based in our Singapore office, you will support customers across Singapore, Australia, and the APAC region on a full-time basis. Reporting to the COO in Singapore, you’ll collaborate closely with teams across the business, including the OTC Desk, KYC, Compliance, and Sales.

Important Note: To ensure you’re fully equipped for this role, you will participate in a comprehensive three-month training program in Sydney, Australia. Independent Reserve will cover all travel and accommodation expenses during this period, allowing you to immerse yourself in our operations, learn directly from our Australian team, and build valuable connections with key stakeholders.

An integral role with plenty of growth and development opportunities, some of the key responsibilities will include:

• Responding to customer queries or concerns by email or phone, in a professional and timely manner.
• Serving as an escalation point for more complex customer issues and using your judgement to determine when matters require senior management’s involvement.
• Effectively and empathetically engaging with customers to identify needs and resolve concerns, including the appropriate handling of customers in vulnerable circumstances.
• Diagnosing and troubleshooting customer technical issues, including issues with devices, account access, login difficulties, and transaction errors.
• Identifying and reporting any customer request or account irregularities and proactively communicating with customers to understand their objectives and provide solutions.
• Collaborating with sales to assist with onboarding and gain a thorough understanding of the client's expectations and requirements.
• Collaborating with the KYC team to facilitate and assist with the client verification process.
• Maintaining accurate records of customer interactions and providing the business with valuable feedback and insights to improve our service.
• Staying up to date with industry trends and company policies to provide current and accurate information to customers.
• Staying up to date with regulatory training from Compliance and KYC.

Key Requirements

• Ideally 5+ years of customer service or customer support experience; previous experience in crypto or Fintech is advantageous but not essential.
• Knowledge of Bitcoin and other cryptocurrencies.
• Bi-lingual in Mandarin and English.
• General technical proficiency and familiarity with different operating systems, devices and security protocols such as 2FA.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise and handle multiple customer queries or issues simultaneously without sacrificing the quality of service.
• Comfortable working with Google Suite, Slack, and quick to adapt to new systems.
  Ability to communicate with customers at both a technical and non-technical level.
  Proven ability to find solutions and defuse difficult situations with customers.
• Experience working in a customer-centric and dynamic environment.

Other skills and experience which would be ideal:

Familiarity with the mechanics of cryptocurrency trading as well as a solid understanding of blockchain technology, including how transactions work, types of wallets, etc.

Experience/knowledge of KYC and AML/CTF protocols.

About Independent Reserve

Founded in 2013, Independent Reserve is one of Australia’s most secure and trusted cryptocurrency exchanges, with a mission to transform digital asset technology into secure, regulated financial services.

With over 300,000 customers in Australia, New Zealand, and Singapore, we provide services like Bitcoin and Ethereum trading, an OTC desk, AutoTrader, API connectivity, and world-class security.

In 2021, Independent Reserve became the first cryptocurrency exchange in Singapore to receive a PSA license from MAS, standing out among 170 global competitors.

As we continue to grow, we’re looking for talented individuals to join our team and be part of our exciting journey in the cryptocurrency space.

This an in-office role so please do not apply if you are looking for a remote or hybrid role.

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description

Main Responsibilities

–Report to the Operations Manager

– Check the schedule on a regular basis for arrival times and changes in them

– Gather and transport all supplies needed for the set up of a function including but not limited, silver, china, linen, skirts, glassware, condiments etc.

– Set up buffet tables according to One Paradise and function requirements with a creative flair.

– Properly set all tables, side stations and the back of the house areas for functions according to service standards

– Report any incident to immediate superior and followed up with the events report

– Assist in the placement of any food items in a function room for a display or a buffet and the ability to serve from buffet line

– Serve, prepare the proper mise-en-place for any function

– Serve all food and beverage function according to the standards set forth by One Paradise

– Attentive to the needs of all the guests in the function room providing them with dependable, punctual and enthusiastic service

– Ensure all tables and the function room is clean and neat prior to leaving for the shift

– Ensure all food and beverage items to return the kitchen or to the Supervisor of the Function

– Ensure all condiments including salt, pepper, sugar, flowers, skirts, and candelabra go back to store

– Service all functions including plated, buffet, silver- served or VIP meals, coffee breaks, benefits, theme parties, weddings, receptions, outside catering etc.

– Respond properly in any emergency or safety situation.

– Adhere to company’s standard operating procedures

– Any other appropriate duties and responsibilities as assigned

Requirements

– Good communication skills

– Minimum of 1 year experience in banquet service

– Pleasant personality and jovial

– Possess a good sense of responsibility and commitment

Location: Boon Lay, West Region

Type: Full-Time

Salary Range: $2,000 - $2,500

What You Will Be Doing

Operational Coordination

• Manage import/export shipments by liaising with customers to ensure smooth operations.
• Arrange deliveries and pickups, working closely with internal teams to meet customer needs.

Documentation & Tracking

• Prepare accurate shipping documentation and maintain detailed records in the system.
• Track shipments to ensure on-time delivery and provide status updates to customers.

Cost & Process Management

• Monitor shipping budgets and identify ways to optimize costs.
• Ensure accurate and timely billing for all completed jobs.

Problem-Solving & Support

• Address and resolve operational issues promptly to maintain service quality.
• Perform other ad hoc duties as required to support team operations.

What We Are Looking For

• Diploma/Bachelor's degree in logistics, supply chain management, or a related field (preferred).
• Basic understanding of shipping and logistics (training will be provided for the right candidate).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Strong communication skills with attention to detail and the ability to multitask.
• A proactive learner who thrives in a fast-paced environment.
• 1-2 years of experience in logistics or freight forwarding is preferred but not mandatory.
• Immediate availability and Singaporean citizenship are advantageous.

Employer Questions

Please include answers to the following questions in your application:

1. Which of the following best describes your right to work in Singapore?
2. What is your expected monthly basic salary?
3. How many years of experience do you have in freight or logistics?
4. How much notice do you need to give your current employer?

Permanent, 5 days 830am-530pm

Ang Mo Kio , Singapore

Our client

An ISO certified additional and alteration (A&A) work contractor, integrated facilities management service provider offering various types of professional services including facilities management, Maintenance of building facilities n Facility consultation service.

About this role

You will be reporting to senior facilities operations manager and task with important contract management and facilities operations for A&A project and acmv project

Job Scope :

• Plan and prepare monthly&E work schedules in accordance with the contractual work scope and timelines related to all M&E services works
• Manage all internal and external technical personnel.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Attend to operational emergencies are attended in prompt manner
• Ensure all works are carried out in accordance with the schedule planned and project progressed according to timeline
• Excellent communicator as point of contact with all parties .
• Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.
• To Conduct regular check and audit to ensure all parties adhere to safety procedures.

Requirement:

• Degree in mechanical or electrical Engineering / Building / Facilities / Estate Management or relevant disciplines
• Minimum 4 years in similar position with relevant working experience in handling commercial /government building.
• Proven project track record of IFM contracts management (pls provide at least 5 project name)
• Differentiator-Fire Safety Manager, Safety Manager or Project Manager Certification of Green mark Manager will be an added advantage.

Permanent, 5 days 830am-530pm

Ang Mo Kio , Singapore

Our client

An ISO certified additional and alteration (A&A) work contractor, integrated facilities management service provider offering various types of professional services including facilities management, Maintenance of building facilities n Facility consultation service.

About this role

You will be reporting to senior facilities operations manager and task with important contract management and facilities operations for A&A project and acmv project

Job Scope :

• Plan and prepare monthly&E work schedules in accordance with the contractual work scope and timelines related to all M&E services works
• Manage all internal and external technical personnel.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Attend to operational emergencies are attended in prompt manner
• Ensure all works are carried out in accordance with the schedule planned and project progressed according to timeline
• Excellent communicator as point of contact with all parties .
• Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.
• To Conduct regular check and audit to ensure all parties adhere to safety procedures.

Requirement:

• Degree in mechanical or electrical Engineering / Building / Facilities / Estate Management or relevant disciplines
• Minimum 4 years in similar position with relevant working experience in handling commercial /government building.
• Proven project track record of IFM contracts management (pls provide at least 5 project name)
• Differentiator-Fire Safety Manager, Safety Manager or Project Manager Certification of Green mark Manager will be an added advantage.

Key Responsibilities:

• Arranges and attends handover sessions to confirm, understand and verify the delivery details from relevant parties.

• Arranges and attends kick-off meeting, regular meetings, workshops and/or site surveys with the customer and vendors.

• Prepare delivery details, coordinate related vendors, perform pre-deployment test and ensure any dependencies has been addressed.

• Coordinate related vendors and customer to deliver as planned.

• Arranges and attends a handover and training sessions with customer and later ISCA for operation supports; and later obtain a sign-off from customer to mark delivery completion.

• Coordinates and implements internal or external delivery and operation for network infra including but not limited to L2/L3 networking, Internet connections, firewalls and cloud-based networking.

• Supports, assists and/or leads an engineering, design or isolation when necessary.

• Identifies, isolates and troubleshoots to resolve any hardware or software related problems.

• Conducts research and case studies on new technologies and solutions.

• Contributes to all stages of the service delivery and implementation (including planning, scoping, detailed designing, scheduling, resources planning against pre-defined deliverables).

• Ensures consistent and reliable service delivery approach in minimizing risk and cost associated with implementation.

• Facilitates technical design workshops, and pre-defined scope in order to integrate all factory products into an integrated solution.

• Implements and project manages the technical solution from inception to installation.

• Resolves client issues (services / product update or maintenance) via onsite or off site and providing support with projects and/or roll outs.

• Work closely with clients to address and solve technology issues, through utilization of the technical resources available.

• Ensure technical issues are resolved to guaranteeing client satisfaction.

• Ensure that the technical delivery of all services meets quality, scope and service level requirements.

• Ensure that all changes and other customer service requests are fulfilled timely and correctly.

• Leads problem resolution efforts and post-incident reviews.

Knowledge and Attributes:

• Must be able to be on 24x7 onsite standby rotation.

• Advanced knowledge and understanding of grand design criteria.

• Advanced knowledge of product and/or solution specifications, the detailed design framework and checklist.

• Excellent communicate skills, both verbal and written.

• Ability to plan activities and projects well in advance and take into account possible changing circumstances.

• Ability to maintain a positive outlook at work.

• Ability to work well in a pressurized environment.

• Ability to work hard and put in longer hours when it is necessary.

• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.

• Ability to adapt to changing circumstances.

• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent relevant in Information Technology or Computing or a related field.

• Relevant ITIL certification preferred.

Required Experience:

• Advanced experience required in network/ security/ systems/ storage administration and Monitoring Services within a medium to large ICT organization.

• Advanced experience in management agent, redundancy concepts, remote console architecture, and products within the supported technical domain (such as, Network, Storage, Security etc.).

EA License No.: 96C4864

Reg. No.: R22110485

Key Responsibilities:

• Arranges and attends handover sessions to confirm, understand and verify the delivery details from relevant parties.

• Arranges and attends kick-off meeting, regular meetings, workshops and/or site surveys with the customer and vendors.

• Prepare delivery details, coordinate related vendors, perform pre-deployment test and ensure any dependencies has been addressed.

• Coordinate related vendors and customer to deliver as planned.

• Arranges and attends a handover and training sessions with customer and later ISCA for operation supports; and later obtain a sign-off from customer to mark delivery completion.

• Coordinates and implements internal or external delivery and operation for network infra including but not limited to L2/L3 networking, Internet connections, firewalls and cloud-based networking.

• Supports, assists and/or leads an engineering, design or isolation when necessary.

• Identifies, isolates and troubleshoots to resolve any hardware or software related problems.

• Conducts research and case studies on new technologies and solutions.

• Contributes to all stages of the service delivery and implementation (including planning, scoping, detailed designing, scheduling, resources planning against pre-defined deliverables).

• Ensures consistent and reliable service delivery approach in minimizing risk and cost associated with implementation.

• Facilitates technical design workshops, and pre-defined scope in order to integrate all factory products into an integrated solution.

• Implements and project manages the technical solution from inception to installation.

• Resolves client issues (services / product update or maintenance) via onsite or off site and providing support with projects and/or roll outs.

• Work closely with clients to address and solve technology issues, through utilization of the technical resources available.

• Ensure technical issues are resolved to guaranteeing client satisfaction.

• Ensure that the technical delivery of all services meets quality, scope and service level requirements.

• Ensure that all changes and other customer service requests are fulfilled timely and correctly.

• Leads problem resolution efforts and post-incident reviews.

Knowledge and Attributes:

• Must be able to be on 24x7 onsite standby rotation.

• Advanced knowledge and understanding of grand design criteria.

• Advanced knowledge of product and/or solution specifications, the detailed design framework and checklist.

• Excellent communicate skills, both verbal and written.

• Ability to plan activities and projects well in advance and take into account possible changing circumstances.

• Ability to maintain a positive outlook at work.

• Ability to work well in a pressurized environment.

• Ability to work hard and put in longer hours when it is necessary.

• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.

• Ability to adapt to changing circumstances.

• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent relevant in Information Technology or Computing or a related field.

• Relevant ITIL certification preferred.

Required Experience:

• Advanced experience required in network/ security/ systems/ storage administration and Monitoring Services within a medium to large ICT organization.

• Advanced experience in management agent, redundancy concepts, remote console architecture, and products within the supported technical domain (such as, Network, Storage, Security etc.).

EA License No.: 96C4864

Reg. No.: R22110485

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

At Absolute, we stand for love, family and diversity. Built on the foundation of supporting personal growth - physically, mentally and emotionally - Absolute is the place where change begins. We are always looking for dynamic individuals who would like to inject their creative flair into the fitness & wellness industry!

Your scope of work and duties shall include:

· Responsible for inventory management; replenishing stock control in SG warehouse and all studios

· Responsible for visual inspection on goods arrived at the warehouse and packed for transferring to our studios.

· Liaise and coordinate with vendors, freight forwarders, carriers on delivery date and pick-ups

· Inventory reconciliation between in-house tracking system and the physical counts.

· Support inter-departments on stock quantity related issues.

· Comply strictly with the company’s standard operation procedures, workplace safety rules and regulations.

· Maintain the cleanliness and tidiness of the warehouse.

Additional Tasks:

· Assist in Customer service communications through Zendesk.

· Front desk duties when required.

· Any other duties as assigned.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

1. Responsible to lead the daily operation activities in warehouse and logistic departments

2. Oversee productivity and continuous improvement activities.

3. Ensure operation runs in a cost-effective way.

4. Ensure operation fulfills Company's budget, policies, and strategies and meet government bodies' requirement.

5. Provide operation solutions to management.

6. Perform any project assigned by management.

7. Maintain safety and hygiene standards in compliance with government institutions.

8. Ensure ISO & Halal compliance for all products produced.

9. Any other duties as and when assigned.

Requirements

1. Candidate must possess at least a Diploma in a relevant field.

2. Minimum 3 years of hands-on experience in demand planning, inventory management, warehousing, and logistics with FMCG background.

3. Bilingual,strong interpersonal skills and able to communicate with all levels of management.

4. Microsoft Navision software knowledge.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

This advertisement is recruiting for the position of Operations Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Barker Road.

Contract Period: 2 years contract from 2 March 2025 to 28 Feb 2027.

Option to Extend: from 1 March 2027 to 29 Feb 2028.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am – 4.00pm, inclusive of 1 hour lunch break (42.5 hours work week)
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

The main job responsibility is supporting School Operations in overseeing facilities maintenance, logistic support to school activities and escorting of contractors working within the school compound. You will be working as a member of the School Operations Team under the management of School Operations Manager.

Key responsibilities include:

• To assist the Administration Manager (AM) / School Leaders in the day-to-day operation of the school front counter, in general administration and in the school’s service excellence initiatives to achieve positive customer relations and satisfaction level.

The Personnel’s duties and responsibilities include:

• Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs.
• Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire Extinguishers etc.
• Support by providing & preparing all logistical arrangement for school events and activities including carrying and arranging furniture & equipment.
• Simple administrative and office work like distributing items to various classrooms.
• Escorting contractors working in school compound i.e. Pest Control, Building works & repair, Aircon maintenance servicing & electrical work.
• Assist in the maintenance of school Facilities i.e. Receive faults/damage report from teachers, co-ordinate with TC for repair, monitoring repair progress and ensure safety measures are in place during maintenance.
• Assist in the day to day operations and functions of the school as directed by School Leaders; Administrations & Operations Managers.

The personnel shall minimally have the following qualifications, skills and experience:

• A dynamic, dedicated and motivated individual that can complete tasks without close supervision.
• Primary school qualifications.
• Advantage to have some experience in logistics and facilities maintenance.
• No chronic medical problems with an acceptable level of fitness and without criminal records.

Our Client

Global Financial Institution

Location

CBD

Highlights

• Competitive salary and attractive benefits
• Excellent career progression
• Working hours: 9am - 6pm

Responsibilities:

1. Manage daily HR operations including employee onboarding, offboarding, and maintenance of employee records.
2. Support the implementation of performance management processes
3. Ensure accurate and timely processing of salary payments, bonuses, and commissions in compliance with company policies and local regulations.
4. Maintain and update employee records in the payroll system, including new hires, terminations, and salary adjustments.
5. Ensure compliance with Singapore’s employment laws, tax regulations, and government reporting requirements.
6. Generate payroll reports and provide analyses for management, including payroll cost projections and audits.
7. Address employee inquiries regarding payroll matters, including deductions, leave balances, and benefits.
8. Support the maintenance and improvement of in-house payroll systems and processes, ensuring data integrity and security.

Requirements:

• At least 3 years of experience as a payroll and ops professional in the HR department.
• Experience with vendor management.
• Proficient in Microsoft Excel and other reporting tools.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Our client

30 Years Old Reputable facility management company.

Job scope

· To manage sub-contractors for hard and soft facility management activities for exp preventative maintenance of building M&E equipment (Aircon), pest control, horticulture, security management

· Hands on experience with documentation n root cause analysis report for the prevention of future occurrences.

Requirement

· 3 years of experience in facilities operations.

· Diploma in Facilities Management

For better response, Please submit resumes here OR

https://zurl.to/olgh?source=CareerSite

https://recruitmentalliance.zohorecruit.com/jobs/Careers

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

Marine Operation Assistant in Singapore!

About Us

AXCEL MARINE is a leading maritime logistics company dedicated to providing top-notch services across the globe. Our commitment to excellence, innovation, and sustainability sets us apart in the industry. We are looking for a dynamic and motivated Marine Operation Executive to join our team in Singapore and contribute to our continued success.

Location

Singapore

Key Responsibilities

• Oversee and manage day-to-day marine operations to ensure smooth and efficient vessel movements.
• Coordinate with shipmasters, agents, and other stakeholders to facilitate port calls, cargo operations, and crew changes.
• Monitor and ensure compliance with international maritime regulations and company policies.
• Handle documentation related to shipping operations, including bills of lading, cargo manifests, and customs declarations.
• Manage and resolve any operational issues or emergencies that may arise.
• Collaborate with various departments to optimize operational processes and improve service delivery.
• Communicate with Marine Controller/Project Manager on operational matters, adhere to marine traffic management controls and provide alternatives on pending issues.
• Follow the SOP in place for channel control and movement of transfer barges and log down all events in the relevant record books during watch duty.
• Monitor and ensure that all transfer barges and craft follow the designated navigation route to and from the dumping sector.
• Maintain a good listening watch on required VHF channel and pilot handset (when required) and continuous communication link with safety Tugs.
• Report if any incidents that may occur i.e. Crane breakdown, hopper barge break down or injury.
• In the event of adverse weather conditions or emergency situations, notify all the parties involved, liaise with Marine Controller, deploy safety tugs to assist vessel till pilot and assist tugs arrive.
• Assist in other administrative duties required by Marine Controller/Project Manager.
• Other adhoc duties as assigned.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and maritime management software.
• Ability to work under pressure and handle emergencies effectively.
• Willingness to work irregular hours, including weekends and public holidays, if required.
• Have driving license (Class 3/3A) preferbly.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work with a diverse and talented team.
• Career growth and development opportunities.
• Supportive and collaborative work environment.
• Involvement in exciting and challenging projects in the maritime industry.Job Description & Requirements
• Shortlisted candidate will be informed for interview.

Thank you

My client, an investment bank is seeking a Security Lending Operations Analyst on a contract basis.

Join their Securities Settlements Operations team at the heart of an investment bank. You'll gain extensive exposure and interaction across global divisions. As a change agent, you'll improve processes and contribute to the overall strategy. We offer in-depth training and ongoing support, making this role perfect for those looking to expand their experience in various Securities Settlements functions.

Support multiple businesses, including Trading, Sales, Investment Banking, and Private Wealth, across global markets. Key priorities are risk mitigation, exceptional client service, and driving strategic change.

Responsibilities:

• Monitor settlement activity and ensure timely placement of securities
• Manage firm inventory for settlement facilitation
• Collaborate with Trading Desk to secure borrows for settlement
• Resolve queries and interact with trading desk and clients on failing trades
• Investigate and resolve discrepancies in the firm's books and records
• Complete daily checklists and follow all related controls and procedures

Skills and Qualifications:

• Strong communication and teamwork skills
• Excellent client service and relationship building abilities
• Control focus with an achievement-oriented approach
• Strong organizational skills with strict adherence to deadlines
• Prompt escalation and clear communication
• 1-2 years of experience in securities settlements, trade support, or middle office roles
• Knowledge of the equities industry and market
• Experience with SGX, HKEX, etc., is a plus

(Candidate will be required to oversee Operations & Marketing for both Tianyi Biomedical Tech as well as Tianyi InMed TCM Clinic)

Responsibilities:

• Take charge and conceptualise marketing proposals / initiatives to increase awareness of company
• Take charge and conceptualise sales proposals / initiatives to increase awareness of company
• Drive consumers interest in company and products, achieving KPIs
• Research and identify new business opportunities & marketing trends - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets for company’s products and services
• Executes and supports the operational aspects of business and troubleshooting
• Oversee operations departments such as admin, sales, marketing and customer service
• Assist management in determining best operations procedures suited to ensure smooth execution of projects & events
• Ensure cohesion between departments to meet company’s expected targets
• Consistently review operations and team performance to identify problems, concerns, and opportunities for improvement and propose solutions.
• Set up and review standard operation procedures
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for company

Requirements & Qualifications

• Recognised Bachelor’s in Business Administration, Marketing, or any related background
• At least 5 years of experience
• Excellent track-record in meeting targets / goals
• Able to perform on the ground work
• Excellent attention to detail and strong analytical skills.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments