Total 77 Manager operations engineer job vacancies in SINGAPORE, North East

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

1. Must qualify for mandatory documentations to work in Changi Airport (i.e. Airport Pass administered by Airport Police)

2. Rotational shift work (e.g. week 1 - 0800H to 1700H // week 2 - 1300H to 2200H // week 3 - 1800H to 0300H // week 4 - 0100H to 1000H etc)

3. Work environment subjected weather elements (i.e. no shelter at airport tarmac, under rain / sun)

4. Proficient communications in English (to liaise with various stakeholders operating at the flights)

5. Basic literacy in Microsoft office (for generating & submitting of daily operational / incident reports etc)

6. Point of contact for client's operational counterparts; to coordinate & implement changes as directed.

7. Possession a valid Airfield Driving Permit (ADP) would be a bonus.

Overview

In this role you will support the management in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

· Manage and be accountable for outlets’ overall operations

· Assist LWB’s Quality Assurance Executive to ensure outlet operations are compliant with ISO standards

· Update training handbook and standard operating procedures for outlet operations

· Manage outlet schedules

· Develop strategies and streamline work processes to improve productivity

· Ensure that outlets’ premises are in good working condition

· Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning

· Forecast resource and manpower needs

· Formulate strategies to minimise waste production

· Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth

· Conduct preliminary performance appraisal and exit interviews

· To manage outlet staff grievances and conflicts and issue disciplinary action when necessary

· Provide timely outlet activity reports to the management

Minimum qualifications

· Proven track record in leading a team

· Experience in F&B operations

Requirements

· Good communication and interpersonal skills

· Good team player

· Able to work within deadlines and well-organised

· Positive attitude and eager to learn

· Display strong initiative and able to work independently

· Thrive in a fast-paced environment and able to adapt quickly

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Counterpart and deputy to Apple Head of Finished Goods, Asia Pacific

• Accountable for DB Schenker’s Finished Goods and Apple returns logistics regional operations across APAC.

• Drive DB Schenker’s key contract logistics and corporate key initiatives including culture programs.

• Work closely with the customer to drive key initiatives and scale planning for the operations in the APAC region for the Finished Goods

business.

• To oversee operational excellence within the finished good business through the establishment and maintenance of DB Schenker

Operations Standards and Operations Excellence program (XSite). To identify and deliver continuous improvement initiatives,

governing direct reports for reporting progress at monthly Operations performance reviews with the client.

• Responsible to monitor productivity/scale within operations and facilities, and work with local countries on optimizing processes and

scalability to continuously support customer volume growth.

• Responsible for Regional alignment of processes across countries, and overall compilation and maintenance of SOPs.

• Governance over the monitoring and regional reporting of operation’s productivity and work with local country/operations management teams to drive process optimization / productivity improvement / quality improvement / cost reduction.

• Establish various approved initiatives (people, process, system/data, layout) to deliver sustainable customer volume growth against the

existing resource baselines.

• Conduct regular internal / external Continuous Improvement workshops (opportunity identification and delivery approach)

• Capture, analyze and report CIP achievement against budgets, stretch targets, initiative/project benefits.

• Overall driver for regional operations planning and special events control and reporting.

• Responsible to conduct audits in the country operations to ensure process and documentation compliance, and quality.

• Supporting and governance for complete compliance for customer supplier responsibility (SR) requirements across the region

• Work very closely with the IT Account Management team country to implement capabilities to improve reporting capabilities as well as

potential EDI improvements with client’s systems.

• Support implementation for new business projects, SMRO FG is responsible to work with project management team to align on

implementation schedules, driving operations process mapping.

• Manage outstanding damage claims from clients.

• Working with the countries to provide the best solution and Tracking of CAR (Corrective Actions Report).

• Responsible for monitoring P&L across the regional FG business and identifying critical areas for improvement to increase profitability

across Finished Goods and RMA sites.

Skills Required

• Finished Goods operations knowledge:

- Returns Logistics and domestic transportation operations knowledge in hi-tech industry.

- Have setup, or managed big scale warehouse operations before.

- Able to understand B2B IT systems and WMS in order to discuss/ translate Business requirements to IT counterparts.

• Process mapping and critical thinking/problem solving skills to identify bottlenecks and improve productivity.

• Certification/knowledge of Quality systems such as ISO or 6-sigma.

• Interested in technology trends and able to relate usage to enhance operations.

• Work well under pressure, and able to manage internal and customer demands effectively.

• Analytical and logical approach.

• Good and positive attitude.

• Team player and collaborative approach.

• Flexible to travel for business trips.

• Computer literate with good working knowledge of business tools.

• Min 8 years of Logistics experience majoring in Logistics operations, preferably with returns/spares logistics and/or domestic

distribution.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

The Assistant Manager (Operations) assists the management of cleaning operation duties as directed by the manager. This includes managing resources, work procedures, service contracts and work incidents. The candidate is also required to implement and recommend operation plans to improve work processes and service quality for the organization, required to performs site visits and is expected to communicate with relevant stakeholders and clients as part of his role in performing operational duties.

Job scope:

• Coordinate with supervisor and client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures to during cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyze relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operation plans to improve work procedures and quality service
• Review daily cleaning job reports for submission to management
• Allocate equipment and/or technologies and supplies to project sites
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve cleaning operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Facilitate effective work processes
• Facilitate the capability development of staff
• Interpret tender specifications and prepare quotations for cleaning operations and assist in terms, conditions and pricing negotiation process
• Liaise between internal and external parties to analyse and solidify an overall contract strategy
• Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations
• Raise requests for purchases as required within agreed limits
• Ensure contractual payments are follow up
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management

Requirements:

• Secondary school education and above
• Preferably with prior supervisory experience in manpower intensive industry
• Location: Islandwide
• Working conditions: 5.5 days work week

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Primary Objective:

Assist the Head of Internal Audit in discharging its responsibilities by performing independent review to ensure :-

•    Soundness and adequacy of governance, risk management and internal control system
•    Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
•    Coordinate and supervise audit assignments to ensure timely completion and efficient execution.  
•    Provides consultative role in review of proposal papers for development of new and variation to the existing Islamic banking products & services as well as new and enhancement of framework, policies and guidelines to ensure the necessary control features are incorporated.

Key Responsibilities:

•  Coordinate annual risk assessment exercise of all the operating units under the purview of this section for establishment of annual audit plan.
•  Plan and supervise the execution of risk-based audits as per annual audit plan established.
• Review audit scopes and audit programs for execution by audit team to ensure audit objectives are met with adequate coverage.
• Review draft audit findings and works performed by audit team to ensure issues raised are appropriate and valid for audit discussion.
• Attend audit exit discussion with the respective Head of BG/FG & BA/FA to discuss audit issues as well as recommendations to improve system of internal control
• Review and finalize audit reports for sign off by Head of Internal Audit and Functional Group Head, RHB Bank Singapore
• To provides value-added service through recommending the key controls required in review of proposals for new and variation to existing Islamic products and services, new and enhancement to existing policies and guidelines.
•  Train, coach, motivate and provide guidance to the staff in the section.
• Assist Head of Internal Audit in supervising and ensuring smooth operations of IAD

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Brand Operations) 

Fixed term contract

We're looking for a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client’s APAC go-to-market (GTM) activations. You'll be the guardian of our client’s brand, ensuring that every campaign, event, and piece of content aligns with their brand guidelines and messaging. If you're passionate about AI, possess exceptional project management skills, and thrive in a dynamic environment, this role is for you. 

Role: 

• Champion brand consistency: Ensure all GTM activities across APAC adhere to our brand guidelines and messaging.
• Manage brand review process: Scrutinize brand-related content (e.g., website copy, social media posts, presentations) to ensure alignment with guidelines.
• Collaborate with marketing teams: Work closely with product marketing to maintain a GTM activity calendar for leadership visibility.
• Maintain playbooks: Stay updated on brand changes and ensure regional playbooks reflect the latest, collaborating with agencies on collateral updates.
• Stay informed: Keep abreast of industry trends, competitive landscape, and consumer needs in APAC.
• Foster relationships: Build strong relationships with key partners and agencies across the region.
• Manage projects: Deliver projects on time and within budget, adapting to changing deadlines and priorities.
• Communicate effectively: Provide clear and concise communication to global and local stakeholders.

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management

• Passionate about AI: possess a strong understanding of industry trends.
• Adaptable: Able to manage ambiguity and thrive in a constantly changing environment.
• Project management expert: Exceptional project management skills with a proven track record of success.
• Excellent communicator: Able to create clarity, provide clear instructions, and communicate effectively with diverse stakeholders.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

A Day in the Life:

• Manage on-site projects to ensure timely completion
• Liaise with contractors on work scope, work progress and work schedules
• Prepare quotation and job schedule
• Prepare project-budget and billing
• Coordinate work between team and contractors to ensure the projects run smoothly
• Control quality of work and ensure rectification by contractor is of acceptable standard
• Monitor daily progress of work
• Verify all dimensions on-site against drawings
• Work closely with sales team, clients and contractors/suppliers on issues

Who We Are Looking For:

• Diploma in Architecture/Building/Quantity Surveying or related fields
• 2 to 3 years of relevant experience in retail/corporate office interiors or renovation industries
• Self-motivated and results oriented
• Strong interpersonal and communication skills
• Ability to work under tight schedules and pressure
• Applicants with more experience may be considered for a Managerial position

Salary: $6,000 - $8,000 + 15 Days AL

5 Working Days, 9am-6pm(Up to change according to project)

Changi South (Between Bedok / Kembangan MRT)

Requirements:

Degree or diploma and aptitude relevant to Broadcast Engineering (specializing in Broadcast Engineering, including System / Audio Engineering / IT or any other related area).

Safety Knowledge: Good knowledge of the principles of safety at work as applied in the TV industry.

Understanding of OB Systems: Understanding of Outside Broadcast systems and environment.

Knowledge and experience of operating and troubleshooting a range of OB equipment in sound, communication, IP, etc.

Minimum 5-8 years of work experience in Outside Broadcast Environment.

Event Experience: Experience with internatinal scale events is necessary.

Job Scopes: (Before, During & After Project)

Review the operations of the Engineering Department to ensure the quality of broadcast operations meet industry standards.

Remain up-to-date with outdoor broadcast technology and equipment.

Guide the Assistant Engineers to read technical (Auto CAD) engineering drawings and plan for their training where needed.

Ensure procedure for video equipment testing and preparation is in place.

Ensure adequate processes are in place for communication / escalation of technical related problems that arise during a project.

Keep Engineering environment (Warehouse, Engineering Room and desks) clean, functional, safe and presentable.

Ensure compliance of engineering procedures with Health & Safety guidelines.

Supervise and schedule maintenance of specific categories of broadcast equipment to ensure the equipment are fully functional and well maintained (internally and externally clean/dust-free).

Monitor physical and technical quality and appearance of broadcast equipment. Prepare the maintenance & improvement report.

Plan and maintain a list of specific categories of broadcast equipment which require scheduled maintenance.

Job Purpose

· Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs.

· Drive the strategic design and change of any KPIs where needed

Differentiator

· Subject matter expert and strategist who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results and strategy with minimal supervision

· Problems faced are difficult and complex and need strategic vision to design the best way forward

Main Responsibilities

· Drive Operations process and performance improvement plans with in-depth analysis and potential solution proposals as well as strategic vision to meet KPIs as well as productivity and data quality goals

· Drive the impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements and operational strategic vision

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global senior management

· Formulate innovative business and technical solutions within a strategic framework to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Drive best practices to identified key risk areas and resolve them

· Support the design the Global landscape and strategy for operational topics within Oceanfreight

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF senior managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and Regional CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose, goals and strategy behind projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Individual contributor who may manage some employees

· Directs the work of country level professionals and (senior) manages process and programs affecting country operational productivity and contribute direct to their bottom line

· Coach and review the work of country level professionals and operators

Required Skills

Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

• Manage various franchise critical security application Infrastructure, specifically in authentication platform and identity access management domain.
• Drive the deployment (from scratch), maintenance and L3 support of managed application infrastructure with end-to-end accountability.
• Lead a group of highly talented technical leads and SMEs (subject matter experts) in the region responsible for various L3 functions.
• Continuously assess and modernize processes and workforce to match with current industry standards.
• Collaborate with various product stakeholders, business senior leaders and vendors to design secure, scalable, and easy to consume security solutions for client applications.
• Lead and manage a 24x7x365 operations team spread across various countries in the region, provide technical and senior management oversight.
• Communicate vision and motivate the organization to achieve high performance and continuous improvement of all the aspects of Infrastructure support and associated processes.
• Develop framework to successfully manage the various operational groups and environments hosting the multifactor authentication and authorization Infrastructure.
• Work with various vendors and internal support groups to ensure application technology stack remains current in terms of product versions and industry standards.
• Facilitate the research, design and development of the state-of-the-art integration and product lifecycle processes to simplify product deployment and business onboarding.
• Lead the team through external/internal audit/compliance assessments and reviews to ensure product compliance.
• Lead Infrastructure projects and facilitate security assessment and remediation for the infrastructure associated the applications in scope.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of demonstrated experience in Cyber Security.
• Bachelor’s Degree or relevant industry experience.
• Critical Competencies: Strong leadership and people management skills focusing on development and growth of the Team.
• Strong interpersonal and communication skills.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

1. In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators;

2. Responsible for acquiring potential creators, quality IP and content;

3. Ability to activate the content creator community through different tactics;

4. Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency.

We are seeking a highly skilled and proactive Business Operations Manager to support our Managing Director (MD) in various operational, administrative, and project management capacities. The successful candidate will act as a crucial liaison between the MD and the management team, ensuring effective communication and seamless execution of key projects and initiatives. This role requires a blend of strategic thinking, exceptional organizational skills, and the ability to manage high-level executive support.

JOB RESPONSIBILITES

· Serve as a primary point of contact and bridge between the MD and the management team, facilitating clear and effective communication, ensuring alignment and close tracking of issues/actions.

· Manage the MD’s calendar, scheduling meetings, appointments, and other engagements.

· Prepare and organize meeting notes, action items, reports, and presentations to support the MD’s activities.

· Lead and oversee org-wide projects as directed by the MD, ensuring timely and successful completion.

· Monitor progress on key initiatives, providing regular updates and reports to the MD and relevant stakeholders.

· Identify potential issues or roadblocks, propose solutions, and implement alternatives to keep projects on track.

· Streamline and optimize office and meeting operations and procedures to enhance overall efficiency and effectiveness.

· Support company-wide internal communication sessions, such as townhalls, ensuring the smooth flow of information to employees.

REQUIREMENTS

· Bachelor’s degree in Business Administration, Project Management, or a related field

· 7+ years of experience in project management and/or executive support preferably within the tech or professional services industry.

· Proven track record of managing high-level executive support, process improvements and project management of strategic initiatives.

· Exceptional organizational, multitasking, and problem-solving skills.

· Strong written and verbal communication abilities, with an aptitude for stakeholder management.

· High degree of professionalism, confidentiality, and integrity.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.

Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Key Responsibilities:

• Support the preparation and submission of MAS regulatory reports and group reports of multiple Operations units.
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Liaise with Compliance, IT, Finance and various stakeholders on regulatory reporting matters
• Ensure proper documentation and backup of reports.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader - Hybrid (Internal Job Title: Business Risk and Control Group Manager C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Collections, Contact Center, Credit and Core Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Maintains resource forecast for own team.
• Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for successful controls testing transition and Central Execution training.
• Has the ultimate decision on controls testing outlier escalations.
• Handles control testing interactions with senior managers at Director or Managing Director levels.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
• Subject matter expert on controls design, execution and/or control testing.
• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.
• Travel Requirement: Less than 10%.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Shipping Agency Operations Manager at Royal Ocean Marine client will be responsible for overseeing the daily operations of our client shipping agency, ensuring smooth coordination and execution of all shipping activities. You will lead a team of dedicated professionals in managing ship agency services, handling vessels' arrivals and departures, and liaising with ship owners, charterers, and other stakeholders. This role requires a strategic mindset, a strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities

• Manage and coordinate all aspects of shipping agency operations, ensuring compliance with company policies and industry regulations.
• Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
• Act as the primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
• Supervise and train agency staff, fostering a high-performance culture within the team.
• Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
• Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
• Manage budgets and financial forecasting for agency operations.

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
• Extensive knowledge of shipping regulations, port operations, and agency services.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and decision-making.
• Proficiency in using shipping software and technology for operations management.
• Fluency in English; additional languages are a plus.

Chan Chee Meng

EA 07C3069

R1110620

As a Lead Trading Operations Manager within Trading Operations Team, you will be responsible for communicating with various liquidity providers to ensure that our pricing and execution is optimised for clients and the business. You will be a subject matter expert on monitoring price streams, and execution settings, creating and rolling out our team’s standard operating procedures. This position calls for a strategic thinker with a robust understanding of financial markets and risk management.

Key Responsibilities:

• Develop and implement liquidity management strategies to ensure efficient capital utilization and maintain market competitiveness.
• Communication with liquidity providers to ensure competitive pricing and execution for clients.
• Monitor our company performance and provide strategic recommendations to make improvements.
• Develop robust standard operating procedures and trading infrastructure by collaborating with operations team, dealing team and IT team.
• Report to key stakeholders on current performances, issues, and actionable solutions and be able to take lead in completing solution building projects.

• Bachelor’s degree in finance, Economics, or related field; advanced degree preferred.
• Proven experience in liquidity management, financial analysis, or a related role infinancial services.
• Strong analytical skills and proficiency in financial modeling.
• Excellent communication and problem-solving abilities.
• Experience with Metatrader or any other trading platforms.

A Day In The Life:

• Develop, produce and deliver events on time and within budget
• Schedule, communicate and adhere to timelines set with priorities for every projects
• Maintain good relationships with suppliers and clients
• Manage logistics to ensure projects are efficiently delivered with delighted experience for clients
• Ensure excellent customer service and quality deliver

Who We Are Looking For:

• Diploma in Event Management or equivalent
• Minimum 2 years project management in events
• Self-motivated and result-oriented
• Strong interpersonal and communication skills

Salary will commensurate with candidate's work experience and qualification

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

As an Account Manager, we look to you to proactively help your Account Director to manage both your teams and your clients to deliver the best solutions that We Are Social can offer. You will manage the day-to-day demands of your clients and it is your responsibility to ensure that your tasks are completed within given timelines, to budgets and to the exceptionally high standard expected from our clients. You need to conduct business effectively with attention to detail and accuracy in all communication either internal or external. You will also be checking on the accuracy and standards of work of your Account Executive.

We do expect you to keep abreast of the industry for emerging trends and creative practices, educating not only your own team but also the wider team here. We are looking to you to keep your Account Director and clients updated and engaged with relevant industry practice.

Your key duties will include:

• Management of the day-to-day operational activities such as:
• Coordination of social media content validation workflow based on client brand governance guidelines and platform optimization principles, including communication between client teams and internal agency teams related to this workflow
• Coordination of social media content publishing and scheduling, asset trafficking and Quality Assurance at the pre-publishing and post-publishing stages, including communication between client teams and internal agency teams in relation to this workflow
• Social media channel hygiene management such as upkeep of channel touchpoints and metadata optimisation  
• Upkeep of process checklists and platform optimization guidance
• Status and other reporting both internally and externally
• Attending client meetings
• Ensuring that all activity follows sign-off processes
• Managing the work priorities of yourself and your team
• Other ad-hoc duties assigned

What are we looking for?

• Experience owning and managing senior client relationships
• Ability to jump from the creative side of marketing to the analytical side, able to demonstrate why their ideas are analytically sound
• Understand the social media universe
• Excellent verbal and written communication skills and an ability to work individually on a project or in a team environment
• Outstanding organisational skills and the ability to handle multiple projects simultaneously while meeting deadlines
• Ability to communicate results to management in a fast-paced environment

For internal use: #LI-JT1