The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Job Description

1. Oversee efficiency daily operation running of the restaurant

2. Maintenance Restaurant Budget and meet the target goal

3. Planning sales and marketing promotion and events

4. Recruiting, training and supervising staff

5. To work with chefs and other personnel to plan menus

6. Control purchases and inventory

7. Prepare financial record for management

8. Handling administration and paper work

9. Liaising with guest, employee, suppliers, sales representative and authorised department.

Requirement

1. Minimum 2 years relevant experience

2. knowledge of food production methods.

3. Customer service, communication and interpretation skill

4. Leadership and organisational skill

5. Able to motivate and manage staff

6. Able to accept criticism and work well under pressure

7. Patience and the ability to remain calm in stressful situations

Job Overview:

• The Head of Operations Services will oversee the operational functions supporting both Corporate and Private Banking. This role emphasizes operational efficiency, regulatory compliance, and product knowledge to ensure seamless service delivery. The ideal candidate will possess deep expertise in managing banking operations, with a strong focus on supporting complex client needs and a variety of banking products.

Key Responsibilities

1. Operations Management

• Lead and manage end-to-end operations for Corporate and Private Banking, including trade finance, treasury settlements, cash management, and client onboarding.
• Oversee operational support for a range of banking products, including loans, deposits, investment products, and structured finance solutions.
• Ensure accurate and timely processing of high-value and complex transactions for private and corporate clients.

2. Product Knowledge and Support

• Maintain a comprehensive understanding of banking products and services offered to corporate and private clients, including investment products, structured deposits, and lending solutions.
• Collaborate with product teams to operationalize new offerings and ensure readiness for market launches.
• Provide operational insights to enhance product development and client experience.

3. Regulatory Compliance and Risk Management

• Ensure strict compliance with MAS regulations, AML/CFT policies, and other regulatory guidelines applicable to Corporate and Private Banking operations.
• Proactively identify and mitigate operational risks, ensuring robust internal controls and processes.
• Lead the branch through audits and regulatory reviews, ensuring effective resolution of findings.

4. Client-Centric Operations

• Partner with Relationship Managers to address and resolve operational challenges faced by high-value clients.
• Develop and implement client-centric processes to enhance service delivery for private and corporate clients.
• Actas a key point of contact for operational queries, providing tailored solutions to meet client needs.

5. Strategic Leadership

• Drive operational efficiency through process optimization, technology adoption, and automation initiatives.
• Align operational strategies with the business objectives of the Corporate and Private Banking divisions.
• Collaborate with global and regional teams to ensure consistency and alignment across operational practices.

6. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and innovation.
• Provide training to enhance the team’s product knowledge and operational expertise.
• Build a resilient team capable of adapting to evolving client needs and market demands.

Key Qualifications and Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 10–15 years of experience in banking operations, with significant exposure to Corporate and Private Banking.
• Strong knowledge of banking products, including trade finance, investment products, treasury services, and structured finance.
• Proven expertise in managing operations in a highly regulated environment, with a strong understanding of MAS requirements.
• Excellent leadership skills, with a track record of managing and developing high-performing teams.
• Strong analytical and problem-solving abilities, with attention to detail.
• Proficiency in implementing technology-driven operational enhancements is a plus.

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Manage service point operations assigned.
• Primary responsibility is for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering the Centre Manager and doctors /allied health to solve system and process issues.
• Perform data collation and analysis to support decision-making and identify areas for improvement.
• Prepare reports and dashboards to track Key Performance Indicators (KPIs) and monitor their achievement.
• Manage a team of service associates, fostering a positive and productive work environment.
• Collaborate with clinical, nursing, and allied health professionals to implement strategies and initiatives to enhance work processes and service quality.
• Participate in the planning and execution of proposals and activities aimed at achieving operational excellence.
• Ensure high levels of customer satisfaction by addressing inquiries and resolving issues promptly.
• Monitor customer feedback and implement improvements to service delivery.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Opportunity:

Adecco is partnering with a global leader in tobacco manufacturing, and we are seeking a Electrical Engineer Manager to join their business permanently! Reporting to the Director, this is an individual contributor role (part of a team) to play a key role in providing technical support to external contract manufacturer to ensure consistent production and quality of small/portable electronic devices. This role will require frequent travel (2-3 times per week) to neighboring countries to work closely with the contract manufacturers on-site.

• Full-time, permanent opportunity
• Work location: South West region (overseas travel will be borne by company)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $9,000 / month + AWS + VB

The Job:

• Provide technical guidance and assistance to external contract manufacturers to resolve electronic engineering-related issues encountered during production.
• Work closely with manufacturers to implement and uphold stringent quality control measures, ensuring consistent and reliable product standards.
• Identify and implement opportunities to enhance manufacturing processes and improve operational efficiency.
• Investigate and address electronic engineering challenges to minimize production delays and defects.
• Collaborate with design and development teams to incorporate design changes that improve product quality and ease of manufacturability.
• Support investment audits in coordination with other departments and conduct periodic physical asset inspections.
• Assist with annual inventory checks.

The Talent:

• Bachelor's degree in Mechanical Engineering or any related field.
• At least 5 years in EMS (Electronics Manufacturing Services) with a strong understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Knowledge of electrical device assembly is a must.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] or apply directly here. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Manager/ Senior Assistant Manager, Crisis Planning and Operational Resilience

The incumbent will play an integral role in designing hospital infrastructure for the various types of Crisis (e.g. Civil Emergency, disease outbreak, mass casualty incidents) and management of Business Continuity Plan (BCP) for the hospital. In addition, the candidate will develop strategies and formulate policies and training programs to support the hospitals emergency preparedness across all departments within the institutions. Training and mentorship on crisis planning will be provided to the successful candidate.

Responsibilities

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.
• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,
• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,
• Collaborate with various internal and external stakeholders to develop and establish business continuity plans and emergency response plans,
• Scan horizon for new structures, techniques, and technology to mitigate against and prepare for identified hazard,
• Work with internal and external stakeholders in development and maintenance of risk management plans, business continuity plans emergency response plan,
• Establish Emergency Management awareness and training programs that comprises engagement, training, exercises, so that all clinical and non-clinical departments and their staff know and buy-in to their roles,
• Work closely and as part of the command, control, & communications, surge capacity and bed management, security, safety, information technology, and fire teams, and subsequently form an ideal organization structure incorporating emergency preparedness
• Support planning and procurement of EP equipment, including development of maintenance regime and ensuring the readiness state,
• Plan, implement and coordinate on the setup of hospital capacity and crisis operation and related developments during peacetime and crisis management,
• Act as the main point of contact for all Emergency Planning (EP) related matters for internal stakeholders and external agencies (ie Ministry of Health’s Crisis Strategy and Operations Group),
• Support the Responsible Person in planning for the Hospital Protected Vital Facility and related responsibilities during National Emergencies,
• Provide secretariat support for Emergency Planning-related meetings and track matters arising, project timelines and updates, and
• Any other duties/projects which may be assigned from time to time by Reporting Officer.

Qualifications

• At least a Bachelor in any discipline with at least 4-8 years of relevant working experience,
• Strong technical skills including a sound working knowledge of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs,
• Influential and able to inspire and persuade others across all levels of the organization, driving consensus and buy in,
• A natural curiosity and eagerness to ask questions, explore new ideas and seek out innovative solutions,
• Maintain 100% confidentiality, tactful, diplomatic, resourceful, and exercises independent judgment and discretion,
• Proactive attitude and determination to ensure required outcomes are achieved with a sense of accountability.

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Work with stakeholders and contractors to ensure necessary infrastructure provision and installations are made to support various emergency scenarios.

• Implement and maintain global centralized information repository on emergency response infrastructure, operation manuals, and response plans,

• Plan, review and coordinate emergency responses and crisis management activities to ensure operational response readiness for civil emergency, disease outbreaks/ pandemic, terror-related, and other emergencies,

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Who We Are
Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE: IPG). Mediabrands manages approximately $40 billion in marketing investment globally on behalf of its clients and provides strategic services and solutions across its award-winning, full-service agency networks UM and Initiative and through its innovative marketing specialist companies Reprise, Magna, Orion, Rapport, Healix, Mediabrands Content Studio and the IPG Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors.

At Mediabrands we are committed to creating a diverse global community based on excellence and equity. The company employs more than 13,000 marketing experts in more than 130 countries representing the full diversity of humanity. We deliberately foster a diversity of experiences and backgrounds and cultivate the sharing of different ideas and viewpoints as a critical part of our promise of innovation to clients. We pride ourselves in attracting and retaining the best in the industry, across all disciplines and specialties. For more information, please visit our website apac.ipgmediabrands.com.

The Opportunity
The Operations Center of Excellence (CoE) will be a global organization with operations experts around the world providing leading capabilities to clients through all IPG Mediabrand’s media agencies. The Regional Operations Leader will be responsible for the talent and outputs of the craft within their specific region.

The Regional Operations leader will be directly responsible for the Business Operations, Resource Management and Client Operations teams operating within their region, while working in partnership with the Global Operations leader and Global Client Operations leader to ensure Operations capabilities are best leveraged for regional clients.

This role is pivotal in implementing global operational standards across regions and markets, ensuring excellence in client operations and resource management. The ROL will ensure our operations craft remains consistent with global standards, foster skill development and career growth, and effectively engage with senior stakeholders both internally and externally.

Joining at a pivotal time of transformation within IPG Mediabrands and the wider industry, this role requires a strong leader who can navigate change, an excellent collaborator who can execute plans within the region and build a highly skilled, accountable and diverse team bringing together the best talent from across the network.

Key Responsibilities

1. Actively contributing as part of the Global Operations Leadership team

• Work with the Global Operations Leader and Regional Leaders to co-create best-practice, standards and ways of working for the Operations CoE. Representing regional client and agency needs at a global level to ensure standards, ways of working and templates meet regional needs
• Surface best work and innovation from to global/other regional/ local market stakeholders
• Cascade global direction down to regional & local market teams, and be a feedback loop back
• Partner with local/regional agency/client leaders to understand how operational needs evolve and work to enhance future ways of working and how technology can play a bigger role in facilitating
• 
  

2. Business Operations & Resource Management:

• Responsible for implementation of Mediabrands end-to-end process
• Support regional leadership (craft leads) in troubleshooting delivery issues across the E2E process
• Lead regional/market adoption of ways of working, processes and implementation of operational tools such as: (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Support acceleration and adoption of GCC for both new and existing clients
• Support acceleration and adoption of Interact for both new and existing clients
• Lead the design of operating models for both new and existing clients within the region, ensuring alignment with organizational objectives. May also be asked to lead development of operational models for global pitches spanning multiple regions as well.
• Act as Operations lead in regional and/or global new business pitches representing operations (operating models, ways of working, team structures etc.)
• Oversee new business transitions within the region, facilitating seamless integration and operational efficiency across all IPGMB agencies.
• Oversee Resource Management sub-craft within the region; ensuring global standards and best practices are adhered to across all markets within the region

3. Client Operations

• Client Operations leads for regional businesses to report to ROL
• ROL responsible for ensuring the Client Ops leads are driving the application of global standards & tools across each client’s business. Global standards included but are not limited to:Mediabrands End to End Process
  GCC acceleration & adoption
• Interact acceleration & adaption
• Operational Tools (Asana/Workfront, Salesforce, Guideline (Media Tools), Merlin
• Monitor and analyze operational performance metrics, providing insights for continuous improvement
  

4. Managing Operations within the Region:

• Team Development: Put in place and oversee robust processes to professionalize recruitment, training, and development of operations professionals across Business Operations, Resource Management & Client Operations, ensuring teams are skilled and have clear career paths.
• Systems and Processes: Implement efficient systems and processes to streamline operations, enhance productivity, and ensure consistency in service delivery while always striving to simplify ways of working. Cascading standards from the Global Leader, and being a feedback loop representing regional teams
• Resource Allocation: Manage resource allocation to ensure optimal use of talent and tools across various projects and client engagement, including new business. Partnering with local client leaders to understand demand and match to supply, first from within the region but also working across regions as/when gaps arise to ensure clients always have access to winning capabilities
• Performance Management: Cascade performance metrics, conduct business reviews, and foster a culture of continuous improvement and excellence within the CoE.
  

5. Stakeholder Engagement:

• Build and maintain strong relationships with regional client leads; ensuring operational excellence is delivered on every business and effectively demonstrating the credibility and rigor of the CoE
• Represent the CoE and supporting key new business efforts
• Work with Global Capability Centre leadership to ensure our offshore teams provide a seamless client experience, optimized ways of working and the very best skilled talent
• Partner with leaders from across Technology and the other crafts to ensure we are building and/partnering with the right tools
  

Key Success Metrics:

The Regional Operations Leader will have a number of core KPIs, across the below areas:

1. Business Operations

• Client Transition Success Rate
• New & Current Client Operational Model Success
• Operational Tool roll-out and implementation success
• Regional adoption and adherence to global standards (E2E process, GCC adoption, Interact & Operational tools)

2. Resource Management

• Regional utilization & capacity
• Resource Allocation Efficiency
• Staffing Plan & Open Role fulfillment rate
  

3. Client OperationsRegional client team adoption of global standards and tools

About You (Our Successful Candidate)

The successful candidate will be an operationally minded leader with a proven track record of delivering operational excellence both internally as well as to clients regionally while having expertise in operationalizing multi-market functions within the region.

You are a strategic thinker and trusted partner to executive business leadership with a high degree of intellectual curiosity but also sufficiently hands-on to identify issues likely to impede on-time delivery and lead the resolution process for the toughest of problems. Additionally, you will have consummate communication skills, helping motivate the service team and excite IPG Mediabrands, its clients, and its partners about the Service offering and unique capabilities.

You are an empathetic leader with highly-developed interpersonal skills and clearly defined approach for leading, developing and growing people and teams within rapidly changing environments. You have demonstrated experience building strong partnerships across organizations, especially in Executive teams and leveraged these to build the business and resolve client issues.

You are an agile leader comfortable leading through change with people-first approach in mind. Collaborative visionary ready to lead the way, create and implement strategy for an analytics service organization. You have a deep understanding of what partnership looks like and have ability to interact effectively with a variety of internal and external contacts.

You are a culture champion, sensitive to the company’s priorities, able to chart the direction of the Services team having culture in mind. You are not afraid to take risk and responsibility for the team and are able to deliver under pressure without compromising people first approach.

Key Skills Required

• Extensive years of experience in an operations leadership role
• A trusted and respected leader within the organization who has the ability to lead by influence
• Experience with implementing resource management capabilities either within a team or within an organization
• Experience operationalizing and running teams within complex, multi-region groups
• Experience presenting capabilities and work output to clients and leadership, inclusive of domain experts and non-experts
• A strong presenter who can show up and gain the trust and respect of clients in a new business pitch situation
• Demonstrated ability to work closely with executive, commercial, and finance teams
• A strong collaborator that can bring the right teams together and lead the charge on identifying solutions and outputs
• Ability to forge senior level relationships across the company
• Proven decision-making skills under stress

Key Relationships

• Peers at Kinesso/IPG Mediabrands including those within and across Craft and CoE teams
• Regional leadership of Kinesso/IPG Mediabrands (including front door brands)
• Senior regional client leaders across Kinesso/IPG Mediabrands (including front door brands)

Mediabrands is an equal opportunity employer and is committed to building a diverse and inclusive workplace. People with Disabilities and all historically excluded or under-represented people are encouraged to apply.

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Short Description of the Company’s background

Huazhu Group (NASDAQ: HTHT; HK: 01179),founded in China in 2005, is a world-famous hotel group.

By 30th September, 2022, Huazhu has operated 8402 hotels in 17 countries, 797489 rooms in operation and nearly 140000 employees. Huazhu Group operates 31 hotel and apartment brands, covering from luxury to economy market. The brands operating in China include Xiyue, Huajiantang, Meilun International, Orange Crystal, Manxin, Meilun, Meiju, CitiGO Huange, All-season, Orange, Hanting, Xingcheng, Ibis, Haiyou, Hello, Chengjia Apartment, Ruibeiting Apartment Hotel, and other cooperative brands such as Novotel, Mercure and Xinleiting Apartment Hotel.

In addition, in January 2020, Huazhu completed the wholly-owned acquisition of Deutsche Hotel Group (referred to as DH). DH's hotel brands include luxury hotel brands Steigenberger ICONS, high-end hotel brands Steigenberger, MAXX by Steigenberger, mid-to-high-end brand Intercity Hotel, and design-based hotel brand Zleep, etc, meanwhile, the Steigenberger hotel in Davos, Switzerland is the main venue of the annual World Economic Forum.

Huazhu launched by Huazhu Group as members club, which is an efficient independent customer source network, providing accommodation and travel services for more than 190 million members.Huazhu has become one of the fastest growing hotel groups in the world.

In 2010, Huazhu was successfully listed on NASDAQ; In September 2020, Huazhu was realized a secondary listing in the main board of the Hong Kong Stock Exchange. According to the latest ranking of the "2021 Global Hotel Group 225" (HOTELS 225) published by HOTELS magazine in the United States, Huazhu Group ranked seventh in a row.

Job Description

• Develop and implement a comprehensive operational strategy based on the company's overall objectives.
• Regularly review and optimize operational processes to ensure alignment with market trends and customer needs.
• Ensure all operational activities meet the company's quality standards and improve service quality through continuous improvement.
• Manage the operational budget, improving the company's profitability through cost analysis and control measures.
• Collaborate with cross-functional teams to ensure project objectives are met and coordinate resources to support project needs.

Job Requirements

• Bachelor’s degree Science in Hospitality Management or Business Administration. MBA is preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Familiar with Chinese capital market.
• Proficient in the use of Microsoft Office.
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.
• Willing to travel frequently, sometimes need long-term to Europe and China for business trips

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Risk Assessment and Mitigation:

• Conduct thorough risk assessments to identify potential threats and vulnerabilities within the payments ecosystem.
• Develop and implement effective risk mitigation strategies to protect the company from fraud, chargebacks, and other financial risks.
• Monitor emerging risk trends and industry best practices to stay ahead of potential threats.

Regulatory Compliance:

• Ensure compliance with all relevant regulatory requirements, including anti-money laundering (AML), know-your-customer (KYC), and data privacy laws.
• Develop and maintain robust compliance programs and policies.
• Conduct regular compliance audits and assessments to identify and address any noncompliance issues.

Fraud Prevention:

• Develop and implement advanced fraud prevention strategies, including rule-based systems, machine learning models, and behavioural analytics.
• Investigate and analyse fraudulent transactions to identify patterns and improve prevention measures.
• Collaborate with cross-functional teams to enhance fraud detection and prevention capabilities.

Operational Risk Management:

• Identify, assess, and mitigate operational risks that could impact the company's business operations, financial performance, or reputation.
• Develop and maintain business continuity plans to ensure resilience in the face of disruptions.

 Team Leadership and Development:

• Lead and manage a team of risk professionals, providing guidance, mentorship, and training.
• Foster a culture of risk awareness and compliance within the organization.

Job Descriptions:

• Oversee and coordinate day-to-day hostel operations, including front desk, housekeeping, and maintenance.
• Develop, implement, and refine operational procedures and manuals to ensure efficiency and consistency.
• Monitor hostel cleanliness, safety, and service standards, addressing any gaps promptly.
• Manage booking systems, track reservations, and optimize occupancy rates.
• Recruit, train, and supervise staff, fostering a positive and motivated work environment.
• Schedule staff shifts, ensuring adequate coverage during peak periods.
• Provide ongoing feedback and conduct regular performance reviews.
• Ensure exceptional guest service by addressing inquiries, complaints, and special requests promptly.
• Develop and promote events or activities to enhance guest engagement and build a sense of community.
• Act as the main point of contact for VIP guests or escalated issues.
• Assist with manual tasks such as setting up communal areas, minor repairs, or helping with housekeeping when needed.
• Regularly inspect facilities to ensure they are clean, functional, and well-maintained.
• Handle inventory management, including ordering supplies and maintaining stock levels.
• Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Handle cash and card transactions, ensuring accurate reporting and accounting.
• Maintain compliance with health, safety, and regulatory requirements.

Requirements:

• At least 2 years of related working experience in a backpacking environment or hostel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize effectively.
• Hands-on approach and willingness to assist with manual or physical tasks.

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

Responsibilities:

• Reports to the Banquet Operations Manager on the day to day operation.
• To plan the duty roster, engage part-timers and ensure that they are deployed according to function needs.
• To ensure all employees (including part-time employees) are well groomed and trained according to established standards and to conduct on-the-job training for all new employees.
• To be responsible to lead the employees (including part-time employees) in providing excellent service to all guests during all banquet functions and outside catering according to SOP standards and club’s policies and procedures.
• To ensure that function rooms are fully set-up according to the event order.
• To provide Feedback / Recommendations / Suggestions on improvement of staff schedule, attendance, timeliness, complaints and innovations to Manager.
• To co-ordinate with Chef, Stewarding and AV Technician on menus, function set-up arrangement, service procedure and clearing of all equipment before and after functions.
• To work hand-in-hand with the Catering Team to achieve their monthly sales budget.
• To achieve a high level of service quality which meets the demands and expectations of all members
• Prepare Function Report every after event.
• In charge on the procedure, follow up and maintaining HACCP policies for Banquet.

Requirements:

• Minimum of 5 years with progressive supervisory positions in comparable operations.
• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
• Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
• Experience operating Point of Sales System an advantage
• Keen to learn and grow in the Food & Beverage industry
• Able to work on rotating shifts, weekends and Public Holidays

RESPONSIBILITIES:

· Work as part of a team to serve as liaison between business support functions, providing them with knowledge of products and/or of the customers.

· Maintain a thorough understanding for the portfolio of brands responsible for including sales objectives and marketing programs

· Develop and provide guidelines for the yearly trade plans aligned with marketing and sales goals; and adjust brand strategies driven by the Travel Retail channel as well as key consumers in the Regions

· Plan introduction of new product initiatives from launch plan to pricing, assortment, forecast and social & digital strategies

· Communicate marketing plans to key stakeholders through creative marketing and sales presentation

· Provide TRWW and Global Marketing with launch performance report and actionable conclusions

· Provide TRWW and Global Marketing with recommendations on required support tools, promotional activities and product development opportunities specific to Asia Pacific needs

· Optimize portfolio/brand productivity in collaboration with demand planners through annual assortment review and SKUs rationalization exercise in an effort to reduce E&O.

· Participate in monthly business report and any ad-hoc business reporting needs

· Ability to work with a variety of people from various business and cultural background; Develop excellent communication process with all areas of business and stakeholders

· Ability to work and co-ordinate projects in a flexible and fast-changing environment

REQUIRMENTS

· Bachelor’s Degree in Business Management and/or Marketing

(or a related/equivalent discipline)

· A minimum of 8 years’ of Marketing experience in Beauty/Luxury and/or Consumer Goods

· Previous experience in Travel Retail is a plus

· Passion for fragrances

· Experience in developing and managing forecasts

· Excellent presentation, communication and administrative skills

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

For additional information about Coty Inc., please visit www.coty.com/your-career.

As Assistant Operations Manager, you will manage a team of clinical staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Responsibilities:

• Supervising staff and ensuring that they are performing their duties efficiently.

• Overseeing the day-to-day operations of the Clinic.

• Ensure safe and efficient patient flow.

• Lead or participate in programs aimed to improve process and workflow.

• Working with other teams to ensure the smooth functioning of the organisation.

• Identifying areas for improvement and implementing solutions.

• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality

• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.

Requirements:

• Degree in scientific discipline or health care preferred.
• Able to multi-task and work under a stressful environment.
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Office.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected]and complete details at http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care. You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)