Total 12,180 operations engineer job vacancies in 8 marina view singapore

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

Join and Grow with Us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities

• Monitor daily cash inflows and outflows for liquidity planning and control, prevent cash trap and control subsidiaries’ month-end cash balances, avoid bank charges and maximise cash utilisation
• Ensure timely and accurate payments/receipts of cash
• Handle internal fund transfer, cheque deposit and fixed deposit transactions
• Provide operations and admin support to the Treasury Department
• Contribute to tasks and projects undertaken by Treasury, and support the team as required

Requirements

• Diploma/Degree in Accounting/ Economics or a related discipline
• Minimum 2 years of experience in treasury operations
• Familiar with digital payment token service, money transfer service and E-payment service
• Strong understanding/ appreciation of excel MACRO, automation tools using API or other software will be preferred
• Detail-oriented, motivated, take initiatives, team player, willing to learn, independent and excellent problem-solving skills
• Creative and willing to challenge status quo

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

We are looking for a motivated and detail-oriented Customer Service Representative/Exec with a strong knowledge of Crypto to join our expanding team. As a senior team member, you will not only be the voice of Independent Reserve, delivering an exceptional and personal experience that builds trust and loyalty with every single interaction, but you will also serve as the escalation point for more complex customer issues. Your experience and skill in this field will allow you to resolve escalated issues effectively or direct them to higher-level management as needed.

The ideal candidate will have a solutions-driven and critical thinking mindset who is genuinely delighted to help customers.

Based in our Singapore office, you will support customers across Singapore, Australia, and the APAC region on a full-time basis. Reporting to the COO in Singapore, you’ll collaborate closely with teams across the business, including the OTC Desk, KYC, Compliance, and Sales.

Important Note: To ensure you’re fully equipped for this role, you will participate in a comprehensive three-month training program in Sydney, Australia. Independent Reserve will cover all travel and accommodation expenses during this period, allowing you to immerse yourself in our operations, learn directly from our Australian team, and build valuable connections with key stakeholders.

An integral role with plenty of growth and development opportunities, some of the key responsibilities will include:

• Responding to customer queries or concerns by email or phone, in a professional and timely manner.
• Serving as an escalation point for more complex customer issues and using your judgement to determine when matters require senior management’s involvement.
• Effectively and empathetically engaging with customers to identify needs and resolve concerns, including the appropriate handling of customers in vulnerable circumstances.
• Diagnosing and troubleshooting customer technical issues, including issues with devices, account access, login difficulties, and transaction errors.
• Identifying and reporting any customer request or account irregularities and proactively communicating with customers to understand their objectives and provide solutions.
• Collaborating with sales to assist with onboarding and gain a thorough understanding of the client's expectations and requirements.
• Collaborating with the KYC team to facilitate and assist with the client verification process.
• Maintaining accurate records of customer interactions and providing the business with valuable feedback and insights to improve our service.
• Staying up to date with industry trends and company policies to provide current and accurate information to customers.
• Staying up to date with regulatory training from Compliance and KYC.

Key Requirements

• Ideally 5+ years of customer service or customer support experience; previous experience in crypto or Fintech is advantageous but not essential.
• Knowledge of Bitcoin and other cryptocurrencies.
• Bi-lingual in Mandarin and English.
• General technical proficiency and familiarity with different operating systems, devices and security protocols such as 2FA.
• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritise and handle multiple customer queries or issues simultaneously without sacrificing the quality of service.
• Comfortable working with Google Suite, Slack, and quick to adapt to new systems.
  Ability to communicate with customers at both a technical and non-technical level.
  Proven ability to find solutions and defuse difficult situations with customers.
• Experience working in a customer-centric and dynamic environment.

Other skills and experience which would be ideal:

Familiarity with the mechanics of cryptocurrency trading as well as a solid understanding of blockchain technology, including how transactions work, types of wallets, etc.

Experience/knowledge of KYC and AML/CTF protocols.

About Independent Reserve

Founded in 2013, Independent Reserve is one of Australia’s most secure and trusted cryptocurrency exchanges, with a mission to transform digital asset technology into secure, regulated financial services.

With over 300,000 customers in Australia, New Zealand, and Singapore, we provide services like Bitcoin and Ethereum trading, an OTC desk, AutoTrader, API connectivity, and world-class security.

In 2021, Independent Reserve became the first cryptocurrency exchange in Singapore to receive a PSA license from MAS, standing out among 170 global competitors.

As we continue to grow, we’re looking for talented individuals to join our team and be part of our exciting journey in the cryptocurrency space.

This an in-office role so please do not apply if you are looking for a remote or hybrid role.

Responsibilities

• Reports to the Head Operations Support Services (OSS)/ General Services in COMPANY’S, the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.

• Manage operation and systems as well as review and improve the functional units in OSS/General Services

• Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts

• Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management

• Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting

• Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up

• Work with staff from various functions to initiate different types of projects (A & A, Rejuvenation, Improvement) and supervise their implementation

• Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships

Requirements

• Bachelor Degree in any discipline

• 5 years or more of related working experience

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

The incumbent will

• Perform daily reconciliations to balance our cash and positions against prime brokers.
• Process the incoming corporate actions events to reflect correctly for our clients and clearer accounts
• Handle our cash collateral management processes with our prime brokers per ISDA/CSA. Ensure we meet the regulatory requirements for our Segregated funds.
• Manage, supervise and monitoring smooth flow of daily transactions. Investigate and respond any enquiries from clients, external parties and other internal departments
• Constantly improving and reviewing our workflows efficiency.
• Ensure accuracy and stay meticulous in daily processing of records and updates.
• Ensure clear communication to internal/external customers’ queries
• To take immediate ownership and respond accordingly should there be any complaints. To quickly escalate to Superior for review and rectifications.
• Monitoring and reviewing of daily exceptional reports
• Provide constructive feedback and suggestion to increase productivity and efficiency
• Support and assists Superiors on daily issues
• Work closely with other departments

Job Requirements

• To thrive and be successful in this role, you must have / be:
• Bachelor’s degree holder.
• A dynamic and spontaneous individual who is passionate about Trading lifecycle-operational support.
• 2-3 years working experiences in Financial Markets Operations, preferably in OTC Derivatives.
• Meticulous and with good organizational and analytical skills
• Ability to work independently and display strong initiative and resourceful
• Team player with good interpersonal, written and verbal communications skills
• Well verse with Microsoft Office, specifically in Excel
• Process-oriented and able to work well under pressure in a fast-paced environment.
• Must be flexible to work early hours or after hours due to need to have cover post trade processing cycle

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

We are looking for a Middle/Back Office Operations Associate Director with OTC Derivative product knowledge for our Singapore office.

Responsibilities Include:

• Coordinating overall work plan for US client service group operations staff, which includes managing and monitoring work in progress

• Working closely with India operations managers to ensure that both locations are aligned at all times

• Providing coaching, training and leadership as necessary to the client service team

• Performing regular review of MIS to monitor breaks and perform root cause analysis.

• Acting as liaison between client and prime brokers and counterparts to facilitate break resolution when required

• Contributing to internal project initiatives regarding new product development, testing and implementation

• Overall client satisfaction including acting as the senior client relationship manager, ensuring there is a good dialogue between client and team and clients are kept abreast of internal changes and new initiatives

• Working closely with the Implementations department to ensure all new clients operations capabilities (setups, reorgs, conversions) are launched successfully and in a timely manner

• Providing technical operations/industry knowledge to clients

• Day to day interaction with other departments to prevent/resolve issues

• Producing and collating management information statistics

Skills and Knowledge Desired:

• Bachelors degree in business/finance or related discipline

• 5+ years experience in Accounting or Back Office Operations working for a Prime Broker, Administrator, Hedge Fund, Mutual Fund, Investment Advisor or Financial/Retirement Planner

• Prior experience with Equities, Fixed Income, Futures, FX, and Options a must

• Prior experience with Credit, Interest and Equity Derivatives a must

• Solid knowledge of corporate actions

• Middle/Back office experience covering trade settlements, fail control, cash, position and trade reconciliation, and client servicing

• Prior supervisory experience

• Ability to delegate effectively

• Advanced MS Excel knowledge

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description:

1. Operation liaison

• Provide customers with accurate and complete information on timely inventory and operation updates.
• Coordinate with Operations to meet customer needs and requirements
• Ensure all necessary documents, port passes, Portnet/ JP online custom permit, CIPL is available for inbound/outbound operations
• Inform customers of any delays, damages, or shortages.
• Follow up on reporting of damages, delay
• Resolve and troubleshoot issues, handle customer complaints, and provide solutions to ensure customer satisfaction.

2. Support and resolve operations issues and requirements

• Stowage plans updating for warehouses, support in quarterly auditing and monthly auditing.
• Maintain and update inventory records in the system.
• Timely updates of weightlist, tallysheet, inventory records and other reporting requirements
• Coordination with operation on daily movements
• Liaison with customer on identify issues in operations and recommend solutions
• Support in tracking of operation and customer requested activities for month end invoicing

Responsibilities

• Responsible for timely and accurately raising purchase requisitions (PRs) in SAP MM Purchasing upon receipt of approved memo and work order.

• Responsible for timely and accurately performing GRs (Goods Receipt) upon receipt of invoice and approval from authorized leads.

• Ensure that auditable records are kept for each PR raised.

• Assist in tracking and cross referencing of PRs and POs for investigative reasons.

• Assist in the reconciliation of PRs, POs, and project budgets.

• Adhere to the team’s PR raising process and escalate any breaches.

Skills/Requirement

• 2+ years in a similar role.

• Prior expertise at using SAP Material Management (MM) module would be a bonus.

• Ability to interact at a professional level.

• Basic understanding of book-keeping and accounting

• Attention to detail.

• Proficient at Excel (Pivot tables, vlookups)

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us?

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:

1. Deeply understand the company's internationalization business strategy and lead the team to support the overall individual income tax operations of the company;

2. Develop and improve regional individual income tax related operation processes and system construction in accordance with legal compliance requirements;

3. Responsible for following up on individual income tax policies in different countries and regions, and supporting the improvement of the individual income tax system for Internationalization assignment.

Minimum Qualifications:

1. 5 years experience in tax operations;

2. Fluency in English;

3. Excellent project management skills, strong project driving and execution ability;

4. Good logical thinking, and strong research and data analysis capabilities.

Preferred Qualifications:

1. Experience in technology industry or human resources/management consulting;

2. Good business acumen, strong business understanding and insights;

3. Self-driven, good learning capability, good resilience and adaptability to changes and uncertainties;

4. Good teamwork awareness and collaboration skills.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Bridal Boutique Social Media Marketing Executive
• 5 Working Days, 9am-6pm, 2 Off Day Per Week
• ** Require Committing 2 Weekend Per Month **
• Basic Salary: $2,500 - $3,500 + AWS + VB
• Location: City Hall, Singapore

Requirements:

• At least diploma in marketing / multimedia / graphic design or related background.
• Must willing to work at least 2 days of weekend per month, 5 Workdays & 2 Off Per Week.
• Must have marketing experience in graphic design and social media posting & content writing.

Job Scopes:

• In charge of marketing projects for Company (Venues, bridal boutique).
• Driving brand awareness and engage branded content across all social media platforms and maintenance of WEB site, CMS.
• Managing and prioritizing multiple projects for venues and bridal boutique (style shoot, related fair and fashion runway) to deliver them on time. Make strategic planning and ensures timely execution of overall Marketing Calendar.
• Submit related market research & marketing reports to management
• Search and negotiation with vendors, influencers and celebrities at platforms for marketing. Driving collaborations with industry partners.
• In charge of design of marketing collaterals, brochures and presentation materials for the company.
• Other ad-hoc related work which assigned by the management, from time to time.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• 10+ years of total experience with at-least 3 years project management experience in financial or other industry
• Prior relevant banking experience in Asia with in-depth knowledge of Treasury Management products & implementation of the same (especially multi-geography H2H implementations)
• The ability to negotiate and adapt to complex, multifunctional relationships within the customer environment as well as the bank environment.
• Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
• Ability to establish and maintain effective working relationships with peers, customer group and management
• Comfortable with direct client and line partner interaction, with proven client interaction abilities (at both senior decision making and day to day operations levels)
• Ability to present ideas and information effectively in group settings
• Demonstrated knowledge and experience in requirements gathering and development for complex client needs
• Self-starter and independent worker, ability to work with minimum supervision
• Expert in structured project management methodologies/practices/tools with the demonstrated ability to successfully deliver large scale projects on time and on budget
• Very strong analytical, problem solving, ideation and time management skills
• Expert in Microsoft Office (and/or other analytical software)
• Strong writing, presentation and oral communication skills
• Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels
• Excellent interpersonal skills; positive attitude; team player; and flexible

What you can expect

Implementation Project Consultant (IPC) is primarily responsible for partnering with the senior Regional Sales Team and product partners during the sales process (pre-mandate) to help design suitable solutions and implement the same for high value clients.

We are looking for a self-driven, career minded professional who can take the lead of our key integration projects as well as being the face of the business by participating in client pitches, presentations, and client visits. This is also a great opportunity for someone who may be looking to move into Sales or front-office role as part of their next career phase.

What you will do

• Takes end-to-end ownership, drives for results to grow the business, sustains the intensity and optimism required while focusing on the client
• Project manage complex implementations for multi-jurisdiction, multi-product, and global clients
• Provide pre-sales and RFP support, working closely with Sales on high revenue opportunities across core Treasury and Trade products – cash management, liquidity, payments, SWIFT, host-to-host, Trade services
• Independent end-to-end responsibility for project management, product implementation, and coordination for large, complex and specialized client requirements
• Facilitate and own the establishment of connectivity with Treasury and Trade business partners (Sales, Product)
• Coordinate of all internal and external project related activities including the delegation of tasks, and quickly and effectively ensure a timely and smooth client implementation process
• To provide a consultative approach when recognizing, evaluating and acting upon opportunities for additional client and sales collaboration or when looking to improve overall client satisfaction

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Role

As Senior SOC Analyst (Tier-2), a threat hunter, you will work proactively to seek out weaknesses and stealthy attackers, conduct vulnerability assessments and deal with results. You will also remediate severe incidents from Security Analyst (Tier-1) to assess the impact and affected systems’ scope and collect data for further analysis.

Job Responsibilities

• Lead proactive hunting and analysis against the dataset (e.g., alerts, logs, etc.) and reverse engineering as needed to support Security Operation Centre (SOC) investigations and proactive threat detection and prevention.
• Coordinate and facilitates in-depth analysis, trending, and root cause analysis of security events/incidents while creating and maintaining processes and procedures.
• Perform advanced research on threats, vulnerabilities and potential threat vectors and work with multi-disciplines to improve prevention and detection methods.
• Act as the technical subject-matter-expert for SOC related topics or during incidents,
• Develops and documents the SOC procedures and processes based on industry best practices and internal requirements.
• Support or lead projects to improve SOC effectiveness, advancing technical capabilities on pace with the latest threats.
• Support and integrate with incident response, threat intelligence, and overall security strategy as needed.
• Perform other essential duties as assigned.

Job Requirements

• Bachelor’s degree in IT or equivalent with min. 5 years of working experience and has 3 years of experience leading a SOC team.
• Strong knowledge in networking / major internet protocols and security concepts
• Min. 3 years of experience in cyber incident response and/or Security Operations center in an enterprise environment.
• Min. 2 years of experience with standard enterprise security tools (e.g., Database Activity Monitoring, Zero Trust Segmentation, Security Information & Event Management, Intrusion Detection Prevention System, Endpoint Detection & Response, etc)
• Min. 2 years of operational experience with Splunk or similar log aggregation/analysis platforms
• Expert execution of investigative concepts for escalated incidents to determine the impact and root cause.
• Strong foundation in security threat and attack countermeasure.
• Possess analytical and problem-solving skills, with the ability to manage multiple tasks in a fast-paced environment.
• Hands-on experience in SIEM and intrusion detection analysis as well as application layer protocols.
• Have experience in security related areas. Especially experience and expertise in security incident detection and threat intelligence are proven to be extremely useful.
• Advanced understanding of various operating systems and web technologies with professional security certifications would be a plus.
• Experience in multiple domains within IT or Information Security (e.g. Identity and access management, IT infrastructure operations, Key management, system administration etc.)
• Meticulous, team player, flexible, proactive and positive attitude
• Strong sense of responsibility and initiative.
• Excellent communication and interpersonal skills.
• Work Location: One@ChangiCity

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s the role?

The Contracts team is a part of the Bloomberg Finance and Admin department. It is deeply ingrained in the customer service and operations of the organization. The role of a Contracts Operations Analyst in this business is to provide excellent customer service to a large global client base. The Contracts team is responsible for the operational and logistical management of the contracts processes across all Bloomberg groups and products. We work in a very fast paced environment, where prioritization and operational excellence are key. We work towards ambitious individual and team goals. As an individual contributor on this team, your day to day will consist of handling client support tasks (70+daily) through order creation and contract delivery to contract execution and archival. We are responsible for mitigating risk through proper legal documentation and the management of our client database.

We'll trust you to:

Have strong multi-tasking skills:

• Receive and analyze Service Order Requests (SORs) – check that all the data is accurate and determine which paperwork is required to ensure legal and regulatory needs are accurately fulfilled for the client and Bloomberg
• Ensure contracts are issued to our clients timely and accurately
• Manage direct requests from internal and external clients on all operational contract inquiries that contribute to the finalization of the sales process as well as mitigating disruptions to clients' ongoing product support
• Manage contract receipt and archival

Have strong attention to detail and analytical approach:

• Maintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintained
• Mitigate risk for Bloomberg and our Customers by providing stewardship on Contracts related processes and implementing policy guidelines
• Manage the operational and contractual changes for clients who are undergoing changes to their name, corporate structure, merger/acquisition while ensuring no disruption to the clients services/regulatory requirements
• Demonstrate and apply knowledge of legal contracts for all lines of business (different types of Bloomberg products) and relevant procedures (contracts team procedures relating to onboarding clients for different types of services Bloomberg provides)

Drive platinum Customer Service:

• Partner with Bloomberg Sales, Operations, Accounting, Installations and Negotiations and Compliance teams globally to provide a seamless customer experience throughout the order and ongoing product lifecycle
• Effectively communicate between internal and external partners, and collaborate closely on issue management and resolution times
• Think ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and sound

Be Technically Inclined:

• Use various research and knowledge platforms to complete daily responsibilities
• Troubleshoot technology failures to allow business to move forward seamlessly
• Liaise with Engineering and Project Managers to design, implement, and test new functionality (e.g. enabling clients to sign contracts electronically using the Bloomberg online platform)

As tenure progresses job role will evolve as well to require:

• Manage projects – track project milestones and report back to all stakeholders (projects may vary from internal system enhancement testing to account name changes of large clients due to company merger/acquisition)
• Be aligned with various Sales groups as a subject matter expert for targeted client support

You'll need to have:

• Minimum 2 years of experience in customer service roles(customer support or account management roles), interacting with both internal and external clients , preferably in the Finance and/or Professional Services industry
• Excellent written and spoken communication skills in English and Mandarin to support clients in China market
• Experience managing contract processes such as vendor contracts, customer service related contracts and data maintenance
• Ability to multi-task and meet tight deadlines with attention to detail and quality
• A results-oriented approach: have the drive and energy to achieve excellent results
• Ability to display confidence, emotional intelligence, and decisiveness throughout your daily responsibilities
• Be self-motivated with the ability to work independently as well as part of a team
• Attention to detail with strong analytical skills
• Strong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)
• Bachelor’s degree or degree-equivalent qualifications
• Demonstrated continuous career growth within an organization

We’d love to see:

• Experience using the Bloomberg Professional Service (the Terminal)
• Keen eye for workflow efficiency opportunities

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talents. So, you'll need to have legal authorization to work full-time in Singapore, without Bloomberg sponsoring your work authorization, to be considered for this role.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us?

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:

1. Based on the business objectives of the HR Operation team, develop a system strategy plan and implementation roadmap;

2. Develop or review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered;

3. Cooperate with Global Operation Improvement process experts and front-line operation teams to analyze business requirements and evaluate system solutions, ensure that the HR Operation system project is launched, and accepted by front-line operation colleagues;

4. Based on the seven main processes of HR Operations: onboarding, offboarding, transfer, dispatch, compensation and benefits, employee relations, and employee helpdesk, drive the direction of system iteration to ensure that the system and process can serve HR operation business operation in the long run;

5. Continuously improve the HR Operation system request management and system project management mechanism to ensure that the mechanism is effectively implemented and the demand is delivered with high quality and efficiency;

6. Cooperate with four regional Operation Improvement teams worldwide to continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Minimum Qualifications:

1. Bachelor's degree or above, major in human resources, computer science, information management, or related fields;

2. Project Experiences in system implementation and HR business processes for large groups or internet companies;

3. Strong ability to understand and analyze requirements, systematic and structured logical thinking ability;

4. Has deep insight into business, highly sensitive to data, able to handle complex business models and independently complete configurations;

5. Possess strong communication and teamwork skills; 6. Strong learning ability, self-motivation and stress resistance;

7. Possess high execution ability and a down-to-earth work spirit.

Preferred Qualifications:

1. Experience in implementing large-scale system projects such as SAP and Workday;

2. Fluent in English, and experience in implementing overseas HR system projects are preferred;

3. Consulting industry background and experience in self-developed system projects.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES IN GLOBAL BANKING & MARKETS OPERATIONS

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow. The Operations division partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

The primary responsibility of the Stock Lending team is to offer day to day support for Stock Lending Desk in Asia.

The team acts in partnership with a wide variety of groups across the firm globally with daily interaction with the wider Operations teams, Technology, Legal and Compliance. Stock Lending Operations are heavily involved in new business initiatives and process improvement to streamline our support model.

JOB RESPONSIBILITIES

• To manage the life cycle processes of a stock loan borrow or loan. This encompasses pre-matching, settlement, recalls and collateralization.
• Interact with Traders, Operations, Legal, Compliance and Engineering teams to ensure that commercial opportunities can be facilitated under controlled conditions.
• Focus on client excellence both with internal and external counterparts.
• Compile and analyze metrics to assess process efficiency, to identify and drive improvement.
• Work independently, or with team members and management, on strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery.

QUALIFICATIONS

• Bachelor’s degree or higher
• Minimum of 4 years of prior work experience in a stock loan operations (or at least trade support or equities middle office)
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
• Highly organized with exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Ability to adapt quickly to a variety of industries and businesses
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
• Integrity, ethical standards and sound judgment

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity