Total 428 pr consultant job vacancies in d09 cairnhill orchard river valley

Responsibilities:

• Develop and implement customizations and extensions for Dynamics 365 Business Central using AL (Application Language) and other relevant technologies.
• Design, develop, and test technical solutions based on client requirements and project specifications.
• Integrate Business Central with other systems and third-party applications using APIs and web services.
• Provide ongoing technical support for Business Central implementations, addressing issues and optimizing system performance.
• Conduct regular system maintenance, updates, and upgrades to ensure the ERP system remains functional and up to date.
• Develop and maintain technical documentation, including design specifications, user manuals, and support guides.
• Collaborate closely with functional consultants to understand business requirements and translate them into technical specifications.
• Stay updated with the latest developments, updates, and best practices related to Dynamics 365 Business Central

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in a Technical Consultant role, specifically with Dynamics 365 Business Central or Dynamics NAV.
• Microsoft Certified: Dynamics 365 Business Central Developer Associate will be an added advantage.
• Proven experience in developing and implementing customizations and integrations for Business Central.
• Experience with data migration and system integration projects.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

: As a Consultant Stylist, you will provide expert hair consultations, style, and product recommendations to clients. You will work closely with our team to deliver personalized services, exceeding client expectations and driving salon growth. Responsibilities: - Conduct in-depth consultations to understand clients' needs and preferences - Provide personalized style advice, recommendations, and solutions - Offer premium hair services (cutting, coloring, styling) - Stay updated on industry trends, techniques, and product knowledge - Collaborate with colleagues to achieve salon targets - Maintain a clean, organized workspace - Develop and maintain strong client relationships - Meet and exceed sales targets - Participate in training sessions and workshops

Job Description:

• Manage full recruitment process including sourcing for candidates, posting job advertisements, interviewing, profiling, and talent management
• Develop and cultivate strong working relationships with clients, candidates & other collaborators
• Place candidates out to clients to assist in their staffing requirements
• Manage job offer closure and salary negotiation process
• Work closely with clients for business development and account management

What we are looking for:

• Diploma/Degree in any discipline
• A team player who enjoys interacting with people, sales-driven and works well in a fast-paced environment
• Excellent communication & interpersonal skills

Why Us?

• On-the-job coaching, close mentorship and training programs
• A clear pathway for career progression and leadership opportunities
• Attractive incentive schemes
• Great culture of Camaraderie, Excellence and Teamwork – We Win Together

*We regret to inform that only shortlisted candidates will be notified

Job Description

Recruitment Consultant

The Recruitment Consultant will be responsible for delivering high-quality resourcing solutions to support the recruitment team in meeting the hiring and service needs of both international and local clients, while also contributing to business growth. Leveraging your expertise and available resources, you will help the company deliver recruitment and other solutions within your assigned market sectors. As a key member of the COENS delivery team, your responsibilities will include:

• Sourcing for qualified candidates as required by the recruitment team to meet client needs and fill open positions.
• Managing job vacancy qualifications, candidate screening and shortlisting, client submissions, and successful candidate placements.
• Serving as a search/requirement owner for project assignments within your assigned industry sectors.
• Building and maintaining an extensive network of qualified candidates in the relevant industries.
• Conducting thorough research to source for high-quality candidates for each vacancy, utilizing resources such as the company database, job portals, and your personal network.
• Meeting set recruitment and revenue targets while delivering prompt, quality service to candidates and accounts.
• Crafting compelling job advertisements and using effective strategies and tools to attract top candidates.

Job Requirements

• A Diploma or Degree with relevant experience in technical recruitment consulting is preferred; candidates with a minimum of 2 years in a Senior role may be considered for Senior-level positions.
• Proven track record of successfully closing recruitment assignments across industry sectors such as Civil Infrastructure, Building Construction, Oil and Gas, Chemicals, Information Technology, and Renewable Energy is preferred.
• Demonstrated ability to recruit and place candidates for a wide range of roles, from technical field staff to corporate professionals, including mid-to-senior management and leadership positions.
• The role involves meeting set KPIs; therefore, candidates with prior experience in sales, business development, or technical recruitment within a consulting or client-service environment, with demonstrated success in revenue generation and/or placements, are preferred.
• Results-driven, goal-oriented, and focused on achieving individual and team targets, excellent interpersonal skills and a collaborative team player.
• Resilient mindset with a positive attitude towards overcoming challenges and handling rejections common in recruitment.
• Strong time management skills, highly resourceful, proactive, and self-motivated with the ability to plan and work independently when needed.
• Organized, methodical, and detail-oriented in approach.
• Can-do attitude: effectively and efficiently manage a series of tasks to a consistently high standard and deliver to tight timescales.

Job Description

• Full spectrum of Executive Search process - Sourcing, Interviewing and Consultation with top talents
• Career consultation and advisory to talents within specialization areas
• Present best-fit candidates for Search assignments and Talent Mapping
• Lead and conduct Talent Mapping for identified specialized pool of talents
• Develop and cultivate strong working relationships with clients, candidates & other collaborators
• Co-manage Key Accounts while ensuring effective project delivery in order to generate positive results to cultivate returning account

What we are looking for:

• Bachelors’ Degree in any discipline
• 1-3 years of experience in recruitment, sales and/or business development is preferred
• Excellent communication & interpersonal skills
• Sales driven and works well in a fast-paced environment

Why Us?

• Excellent Mentorship from experts in the field
• Attractive incentive schemes
• A strong client and candidate database to set you up for success
• A clear pathway for career progression and leadership opportunities
• Great culture of Camaraderie, Excellence and Teamwork – We Win Together

*We regret to inform that only shortlisted candidates will be notified

LEVEL UP YOUR CAREER: THRIVE AS A FINANCIAL CONSULTANT WITH US!

Join our team of dynamic financial consultants and embark on a rewarding journey towards success. At our company, you'll thrive as part of our winning team. Take the next step in your career today and unlock your full potential with us!

Benefits:

- Competitive monthly allowance of up to $15k including additional incentives

- Elevate your communication and leadership skills

- Dive into the sea of networking opportunities, connecting you with potential leads

- Aspire to be one of our Financial Services Manager

- Enjoy exclusive overseas incentives trips as a high achiever

*Terms & Conditions Apply.

Commissions & Incentives are payable based on individual.

Description:

Join us as a Financial Consultant and be part of a team driven by sales and service excellence. We prioritise our clients' needs above all, engaging in consultative selling to provide comprehensive customised financial solutions with integrity. If you are a competitive individual passionate about standing out to thrive in this dynamic environment, join us in shaping financial futures with unwavering commitment.

About us:

At our company, where service comes first, always. We are not just financial consultants; we’re changemakers. With passion and determination, we’re shaping the industry for the better and making an impact that lasts.

Job Responsibilities:

- Acquire and manage a pool of clients’ insurance portfolios and maximise these opportunities for growth and success

- Cultivate long-lasting trustworthy relationships with clients

- Empower clients to achieve their dreams by guiding them through personalised financial planning

- Offer recommendations on insurance products that align with clients’ financial needs

Job Requirements:

- Candidates must be at least 21 years old as stipulated under MAS regulatory requirements (Notice FAA-N26)

- A full certificate in GCE 'A' Level,

- International Baccalaureate Diploma qualification,

- Diploma awarded by a Polytechnic in Singapore,

- or any other academic qualification which is equivalent to the above qualifications.

- Suitable for people who are looking for a mid-career switch, fresh grads are welcome!

- Must be Singaporean or Singapore PR

Approval code: AT05Apr24TG85

Wealth Coach LLP is a service firm supporting Andrew Ang & Associates, an agency unit of Prudential Assurance Company Singapore.

Join our team as a Business Consultant, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

● Monday to Friday 9am to 6pm

● Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693

● Salary: Basic + Incentives

● Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits ($600 per year)

● Clear Career Progression Path

Job Description:

Prospecting and Cold Calling:

● Identify and reach out to potential clients through cold calling and other lead generation activities.

● Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

● Collaborate with internal marketing and sales teams to identify qualified leads and set up

appointments with potential prospects.

● Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

● Establish and nurture relationships with new clients, understanding their needs and

proposing tailored solutions.

● Cross-sell and upsell additional services to existing clients based on their evolving

business requirements.

Market and Competitor Analysis:

● Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.

Job Requirements:

● Proven track record in B2B sales, with experience in key account management

preferred.

● Strong negotiation and communication skills, both written and verbal.

● Proficiency in CRM software and MS Office Suite.

Kindly click on 'APPLY NOW' or email to: [email protected]

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Manage large scale staffing projects, ensuring SLA is met.
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Develop and maintain strong relationships with new and existing clients to understand their staffing needs and business goals.
• Advise clients on recruitment strategies, market trends, and competitive salary benchmarking.
• Source, screen, and assess candidates through job boards, social media, networking, referrals, and other channels.
• Conduct in-depth interviews to evaluate candidate skills, experience, and cultural fit for client organizations.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Understand and address your clients' needs for income protection, savings and investments, healthcare, retirement, business continuity and estate distribution.
• Provide continual and extra-mile services and support to clients, assisting to achieve their financial needs through different stages of their lives.
• Acquire new businesses while maintaining current account portfolio
• Tactful negotiations of contract with prospects
• Process documentations and keeping proper records.
• Planning for personal and corporate clients on risk and wealth management, succession and estate planning.

Requirements:

• Meeting MAS-FAA regulations, you should be at least of 21 years of age to quality as a financial planner
• Holds a Diploma/Degree qualification
• Prior working experience in sales is seen as an advantage
• Goal oriented, self-driven and pro-active in character
• Strong communication and interpersonal skills

HYBRID, Based in Singapore

Do you have the energy and charisma to inspire the next generation? Join our team as an Education Strategy Consultant, where you’ll play a pivotal role in mentoring and guiding young students (ages 11-14) in both their academic and personal growth.

We’re looking for dynamic individuals who can help shape their futures, providing mentorship that goes beyond the classroom.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

What You'll Do:

• Develop tailored academic and personal growth strategies to prepare students for future educational and extracurricular goals.
• Mentor students in setting academic goals, improving study habits, and discovering extracurricular interests.
• Provide personal development guidance, including time management, stress management, and goal-setting.
• Manage a cohort of 11-15 students, working closely with them over a 1-3 year period, meeting online 3 weeks a month, with one week on-site in-person meetings.
• Track progress via online platforms (Slack) and ensure mentorship sessions are impactful through regular assessments and feedback.

What We’re Looking For:

• Proven ability to work with teenagers, preferably with experience in teaching, tutoring, or mentoring.
• High energy, excellent communication skills, and the ability to engage students.
• Flexibility to work in a hybrid model, with some in-person meetings in Singapore.
• Comfort working in a results-oriented environment, with KPIs tracked via communications and mentorship quality.

Why Join Us:

• Flexibility with no fixed working hours, as long as KPIs are met. You can design your own schedule within the cap of 44 hours per week.
• Comprehensive mentorship and support from our team to ensure your success.
• An opportunity to make a meaningful impact in the lives of young students, guiding them towards achieving their full potential.

Ready to inspire the next generation? Apply today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Understand and address your clients' needs for income protection, savings and investments, healthcare, retirement, business continuity and estate distribution.
• Provide continual and extra-mile services and support to clients, assisting to achieve their financial needs through different stages of their lives.
• Acquire new businesses while maintaining current account portfolio
• Tactful negotiations of contract with prospects
• Process documentations and keeping proper records.
• Planning for personal and corporate clients on risk and wealth management, succession and estate planning.

Requirements:

• Meeting MAS-FAA regulations, you should be at least of 21 years of age to quality as a financial planner
• Holds a Diploma/Degree qualification
• Prior working experience in sales is seen as an advantage
• Goal oriented, self-driven and pro-active in character
• Strong communication and interpersonal skills

Job Responsibilities:

• Manage outdoor/event sale and perform Gov funded course consultation
• Follow up with candidates for course enquiry & registration
• Manage enquiry on varies marketing channel such as XHS, Facebook, Google or Email enquiry
• Daily student and data management
• Perform ad-hoc duties as per requested

Requirements:

• Strong self-starter and high sense of ownership
• Ability to work, think, and respond quickly, maintaining attention to detail on multiple projects
• Process-oriented with an operations mindset
• Comfortable in a fast-paced, entrepreneurial environment with a lean team

Additional Information

Salary Package: $3,000- $8,000 per month.

• Promotion Opportunities & clear career progression plan
• On the job skill coaching & Career advancement
• Company with an expansion plan
• Office location at Somerset. Traveling out of the office may be required
• Bonus + Incentive + Allowance
• Training Provided

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

*Immediate Vacancies*

• Salary Plus Comm $2500-6000
• Flexible leave and off day planning
• Central working location
• Next to MRT Station
• Family Oriented Work Place Environment
• Exclusive Staff Benefits on our treatments

Job Responsibilities:

• Promoting the company’s services and products to customers.
• Provide professional skin/body analysis and recommend suitable range of treatments and products to customers
• Perform facial, body, teeth treatments/services for customers
• Maintaining high service standards
• Exposure to a diverse range of aesthetic treatments for face, body, skin, slimming, hair removal, teeth whitening and many more
• Provide high standards of customer service

Job Requirements:

• Candidates with or without working experience in sales / beautician are welcome, training will be provided
• Proficient in speaking English and Mandarin (in order to communicate with Mandarin speaking queries and feedback)
• Good interpersonal skill multitasks and self-motivated for achieving sales target
• Well-groomed, professional, good attitude and enjoy meeting people
• Arrange or follow up with Customer’s appointment accordingly.
• Weekday Working Hour: 11am-8pm
• Weekend Wokring Hour: 10am-6pm

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Julia Gabriel Centre, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

· Training opportunities

· Off on Public Holidays

· 8 hours work day ( late shift ends no later than 7.00pm)

Responsibilities:

● Achieve excellent sales results on a monthly basis, whilst ensuring a professional and high quality customer experience in all interaction

● Support cross selling activities to maximise enrollment opportunities

● Handle the full suite of enrolment activities, including walk–ins, email, calls, WhatsApp, social media interactions, and participation in marketing campaigns such as open houses

● Provide prompt, relevant and accurate information about the programmes, addressing the needs of prospective parents and their children

● Accountable for closely following up on all sales leads within the service level agreement to achieve monthly sales targets

● Coordinate and meet-up with parents pre/post trials, initial lessons and conduct centre tours as requested

● Maintain positive relationships with parents and their children at our centres

● Work closely with other Julia Gabriel Centre stakeholders to support and execute student recruitment activities and objectives to ensure enrolment growth

● Take ownership of any assigned tasks within the team.

● Collaborate with internal teams to ensure seamless execution of enrolment processes

Qualifications

● GCE 'O’ / ’A’ Levels / Diploma qualification, preferably in the education industry

● 5 days’ work week (Including both weekends)

● Bilingual proficiency to liaise with Chinese speakers

● Experience with CRM, in sales, and customer service

● Passion for sales and eagerness to learn.

● Motivated to achieve and surpass enrollment targets

● Excellent spoken, written communication and interpersonal skills

● Outgoing personality, skilled at engaging diverse customers

● Background in sales, marketing, or related fields will be advantageous

● Fresh graduates are welcome to apply

*Candidates must be able to work double weekends (both Saturday & Sunday).

Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.

The Team

Cundall’s security consultancy team’s mission is to play a key role in keeping people safe from the security threats and risks that affect them in their day to day lives, both at home and at work. We also aim to protect our client’s assets, ensuring they are safe and secure, and business, ensuring its continued operation in the event of a security incident – we pride ourselves on our exemplary track record of providing intelligent advice designing innovative security solutions.

The security consultancy team are a source of world leading expertise – and offer a pro-active and collaborative approach to skill development, and professional excellence.

The Role

This is an excellent opportunity for a talented Principal Security Consultant to join a diverse team in our Singapore office to play a role in ensuring the successful delivery of security controls for some of the most exciting and high-profile projects across various sectors.

You will lead and manage an established team of electronic security systems consultants in the delivery of design and advice on appropriate and proportionate electronic security solutions.

You will also work closely with colleagues of various disciplines to manage the delivery of technically excellent, profitable projects.

The Skills

You will have an extensive background in security systems designs (video surveillance, access control, intruder alarm, intercom and integrated security management systems) and will have gained experience in delivering these following the RIBA Plan of Work design stages or equivalent.

You will also have good overall knowledge and / or experience of security risk management and the application of physical security solutions (including but not limited to Hostile vehicle Mitigation (HVM), forced entry protection, blast and ballistic mitigation to achieve a holistic approach to security risk mitigations.

You will have proven ability in managing direct reports, project teams, internal and external security stakeholders, preparing specifications, reports, general arrangement drawings and carrying out site inspections and surveys. Also, crucially – you have a passion for creative and intuitive design.

Given the collaborative and client focussed nature of this role, excellent communication skills and experience of using your initiative to overcome challenges are essential.

We know that to be the best at what we do we need a diverse workforce underpinned by an inclusive culture. Creating environments where everyone can find joy doing their best work is also great for everyone. That’s why we positively welcome applications from people of all backgrounds and identities, and encourage, support, and celebrate the diverse voices of our people.

Job highlights:

-Monday-Friday (Office Hours)

-Outings, fun travelling & food exploring session

-Bonded & Reliable Environment

-Obtaining valuable guidance not comparable to money

-Exchanging your hard work with efforts

-Strong leadership & management to tank your back (More than 15 years of experience)

Your Duties:

-Conducting interviews & sort through applicants

-Looking through resume & Identifying hiring needs

-Designing different materials & other admin duties

-Other adhoc duties assigned

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to wa.me/6582888509 | [email protected]

- Name

- Residential address

- Copy of your resume

- Commitment period

04C3537

R2197936

EA License No: 04C3537

HYBRID, Based in Singapore

Do you have the energy and charisma to inspire the next generation? Join our team as an Education Strategy Consultant, where you’ll play a pivotal role in mentoring and guiding young students (ages 11-14) in both their academic and personal growth.

We’re looking for dynamic individuals who can help shape their futures, providing mentorship that goes beyond the classroom.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

What You'll Do:

• Develop tailored academic and personal growth strategies to prepare students for future educational and extracurricular goals.
• Mentor students in setting academic goals, improving study habits, and discovering extracurricular interests.
• Provide personal development guidance, including time management, stress management, and goal-setting.
• Manage a cohort of 11-15 students, working closely with them over a 1-3 year period, meeting online 3 weeks a month, with one week on-site in-person meetings.
• Track progress via online platforms (Slack) and ensure mentorship sessions are impactful through regular assessments and feedback.

What We’re Looking For:

• Proven ability to work with teenagers, preferably with experience in teaching, tutoring, or mentoring.
• High energy, excellent communication skills, and the ability to engage students.
• Flexibility to work in a hybrid model, with some in-person meetings in Singapore.
• Comfort working in a results-oriented environment, with KPIs tracked via communications and mentorship quality.

Why Join Us:

• Flexibility with no fixed working hours, as long as KPIs are met. You can design your own schedule within the cap of 44 hours per week.
• Comprehensive mentorship and support from our team to ensure your success.
• An opportunity to make a meaningful impact in the lives of young students, guiding them towards achieving their full potential.

Ready to inspire the next generation? Apply today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Key Responsibilities:

• Customer Interaction:
  • Manage complex inquiries and provide expert guidance via phone, email, chat, or in-person.
  • Deliver comprehensive solutions while adhering to company policies and protocols.
• Issue Resolution:
  • Resolve high-stakes customer complaints and conflicts with minimal supervision.
  • Utilize advanced problem-solving techniques to address and preempt potential issues.
• Record Keeping:
  • Maintain accurate and detailed records of all interactions, utilizing advanced CRM systems.
  • Generate and analyze reports to identify trends and areas for improvement.
• Product Knowledge:
  • Acquire and apply in-depth knowledge of an extensive range of products and services.
  • Stay ahead of industry trends and continuously update expertise through rigorous training.
• Process Improvement:
  • Proactively identify inefficiencies and propose innovative solutions to enhance service processes.
  • Collaborate with management to refine policies and procedures based on analytical insights.
• Team Collaboration:
  • Lead and mentor junior team members, fostering a culture of excellence and accountability.
  • Collaborate cross-functionally to drive improvements and ensure a seamless customer experience.

 Experience: Minimum of 3-5 years of experience in a high-pressure customer service environment with a track record of managing complex cases.

Responsibilities:

• Involved in SAP SD, MM, and PS user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Monitor and identify business risks, inefficiencies, issues, and opportunities related to technical aspects of implementation.
• Provide on-going application support
• Support SAP SD, MM and PS based on business requirements, policies, and standards.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Support the team in defining project requirements, tracking and documentation.
• Review service targets and ensure that service targets are met, as well as maintain high service levels to customers.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Relevant working experience with SAP SD, MM, and PS.
• Relevant experience in ECC 6.0 preferred.
• Diploma or Bachelor’s degree in information technology
• Must be a self-starter and able to work independently with minimum supervision.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.