Job Responsibilities

• Ensure a seamless interview process including coordination with hiring managers and candidates to schedule interviews and provision of interview details and instructions to these stakeholders.
• Manage onboarding administration process including employee screenings, issuance of offer letters, collection of employee documents, employee declaration etc.
• Administer work pass application for employees and dependents, where applicable.
• Uphold good data management practices by ensuring accurate employee records
• Provide thoughtful, accurate and timely responses to stakeholders.
• Any others related ad hoc duties as assigned

Requirements:

• Minimum Diploma/Degree in Business/Human Resources
• Prior 1-2 years of relevant HR experiences is advantageous
• Meticulous and detailed
• Proficient with Microsoft Office

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client is a Government link company in the FMCG industry. Due to business needs, they are now recruiting a Supply Chain Executive (Inventory) to be part of their IT team for ongoing transformation projects. They are located in the West – easily accessible.

Duties:

• Oversee demand planning and ordering to maintain optimal inventory levels in distribution centers and warehouses.
• Collaborate with inventory planners to meet Service Level and Cost KPIs and address operational challenges.
• Coordinate with buyers, suppliers, warehouses, and other stakeholders to ensure timely deliveries.
• Manage inventory-related tasks, including handling short shelf life and aging stock, resolving stock issues, processing store allocations, and preparing inventory reports.

Requirements:

• Diploma in Logistics and Supply Chain or related disciplines
• Preferably 2 years of relevant experience in Inventory Planning and Ordering

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Account Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Scope:

• Process staff and credit card claims, and address any unusual claims
• Provide support for VIM, Concur, and AP-related queries
• Oversee end-to-end P2P processes
• Prepare and submit cash analytics and review vendor payments
• Prepare and report data in the corporate consolidation system
• Manage SAP month-end and year-end closing processes

Job Requirements:

• Diploma/Degree in Accounting, Business Management, or a Professional Certificate
• 2-3 years of accounting experience, preferably in an MNC environment
• Proficiency in SAP and GST knowledge preferred
• Strong skills in MS Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Title: Account Assistant / Executive (ID3467)
Location: Jalan Buroh
Working Hours: Mon - Fri: 8:30am-5:30pm
Salary： $2500-$3000

JOB RESPONSIBILITIES
• Preparing and processing invoices, payments, and other accounting transactions in a timely and accurate manner
• Preparing stock inventories, conduct stock take on monthly basis, stock reconciliation
• Preparing tax computation for GST
• Reconciling bank statements and maintaining accurate financial records
• Assisting with the preparation of monthly and annual financial reports
• Providing administrative support to the accounting team, including data entry and filing
• Prepare audit schedules and fixed asset schedule
• Liaising with internal and external stakeholders to resolve any accounting-related queries or issues
• Ensuring compliance with relevant financial regulations and company policies

REQUIREMENTS
• Minimum of 1-2 years of experience in an accounting or finance-related role
• Strong attention to detail and excellent numerical skills
• Proficient in the use of accounting software and Microsoft Office applications
• Good communication and interpersonal skills, with the ability to work collaboratively in a team
• Ability to work under pressure and meet deadlines
• Relevant accounting qualifications

Job Responsibilities:

• Assist customers on course enquiries and registrations
• Follow up on billing and payment
• Logistic preparation for class (attendance, exam administration & etc)
• Daily course support and exam administration
• Update attendance and assessment result
• Course Evaluation Download
• Ordering of stationery, certificate, safety card, water drums & etc
• Any other tasks assigned

Period:

• 1 year contract

Working Hours:

• Monday to Friday, 8am to 5.30pm
• Ad-hoc class support on Saturday and weekday evening

Salary:

• up to $2800 + completion bonus

Location:

• Woodleigh Park
• With effect from 1 March 2025, Bedok Industrial Park

Requirements:

• Diploma in relevant Business discipline
• Possess at least 1 – 2 years of relevant experience
• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)
• Excellent customer facing skills together with strong communication
• Good analytical and problem-solving skills
• Ability to work independently
• Knowledge of training operations work would be an advantage

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Rd, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Retail Sales Executive (Optical)

• 5 days, 9:30am to 8pm; (offday on weekdays)
• near Teck Whye LRT / Bukit Panjang or Choa Chu Kang MRT
• $2,800 - $3,000

Job description:

• Assist in daily optics retail store operation
• Greet customers and provide excellent customer service
• Check and replenish stock
• Maintain cleanliness of the store
• Manage customer enquiries
• Recommend customer products based on their preferences and needs
• Daily housekeeping duties
• Assist with ad-hoc duties assigned
• Handle administrative functions such as processing of purchases and ordering of stock etc

Requirements:

• Relevant experience in retail sales preferred

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Account Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Scope:

• Process staff and credit card claims, and address any unusual claims
• Provide support for VIM, Concur, and AP-related queries
• Oversee end-to-end P2P processes
• Prepare and submit cash analytics and review vendor payments
• Prepare and report data in the corporate consolidation system
• Manage SAP month-end and year-end closing processes

Job Requirements:

• Diploma/Degree in Accounting, Business Management, or a Professional Certificate
• 2-3 years of accounting experience, preferably in an MNC environment
• Proficiency in SAP and GST knowledge preferred
• Strong skills in MS Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

You are responsible for providing secretarial support to the Head of department, where you are required to coordinate HOD’s work arrangement and ensure timely maintenance and de-conflicting of scheduled meetings and activities.

You will perform internal and external liaison functions to ensure efficient and effective management of the office. You will need to coordinate and liaise with external parties which includes making and receiving phone calls, emails and visitors.

You are also responsible in providing administrative support to the Program Office’s day-to-day operations such as collation of documents related to resident’s funding. There will also be ad-hoc administrative and logistical assignments such as providing support for meetings and residency event and to source for faculty appreciation gifts.

In addition, you will maintain the Faculty and Resident databases, webpage and e-mail groups and posting announcements to internal and external stakeholders. You are required to assist in the generation of reports or information required by the Graduate Medical Education office or other stakeholders, perform data entry duties as well as maintaining the resident’s information on Excel files and Access databases.

Job Requirements

• Diploma in any discipline with preferably 2 years’ working experience
• Prior work experience in a healthcare setting or training environment will be advantageous
• Good team player with excellent interpersonal and communications skills
• Meticulous, independent and able to work in a fast-paced environmen
• Proficient in Microsoft Office
• Proficiency in Microsoft Access will be an added advantage

• Indoor Retail Sales Executive
• Working hours: Mon - Fri (10am - 7pm) Sat - Sun (11am - 6pm)
• Working days: 5 days per week (alternate weekend off)
• Locations: Ubi Crescent,Ubi Techpark
• Salary: $2000 - $2600 + Commission = Gross $3.5k - $5k

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Welcoming and engaging with customer as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales target
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and packing of store before opening and after closing

Requirement:

• Relevant experience

• Position title : Sales Executive( Retail Sales)
• Location: Serangoon
• Working Days: 6 days a week (Must be able to work on weekends)
• Working hours : 11am to 9pm
• Salary : $3,100 basic+ Comm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

Responsibilities:

• Assist Project Manager with project functions, including project management, site management, and risk control to achieve project goals.
• Support Project Manager in planning and coordinating construction works according to the master and detailed work programs.
• Guide junior Engineers in daily work execution.
• Prepare and submit project documents such as schedules, method statements, design plans, risk assessments, and reports.
• Supervise construction to ensure compliance with contract specifications, drawings, quality standards, and ESH practices.
• Coordinate and liaise with clients, authorities, consultants, subcontractors, and suppliers on all project matters.
• Facilitate site inspections, submit technical reports, and maintain records. Assist in verifying progress payments and contractor claims.
• Attend regular meetings with clients, consultants, and contractors to monitor project progress.
• Establish and maintain a document control system for design drawings and project documents.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 3 years of working experience in construction and infrastructure industry (LTA, Roadwaorks, MRT Projects).

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Roles & Responsibilities

• Assist in over 10 Asia Pacific regions recruitment needs
• Work closely with hiring managers and country heads to understand and fulfill recruitment needs
• Liaise with headhunters and recruitment agencies pertaining to recruitment matters
• Develop and update job descriptions for various positions
• Post job advertisement on various medium, pre-screen, shortlist and arrange interviews
• Facilitate interview sessions and verification of candidate’s documents
• Propose and prepare job offers for selected candidates
• Prepare appointment letters and onboarding documents
• Support the HR department in other ad hoc/ operation duties

Requirements

• Degree in HR, Business or related field.
• Fresh Graduates are welcomed
• Strong communication, interpersonal and people skills to interact with people of all levels
• Resilient and adaptable, able to work with high volume and in fast-paced environment
• Excellent command in both written and spoken English and Mandarin (to liaise, handle queries and feedback from Mandarin speaking associates)

Channel Sales Executive (Home Appliances)

• Central
• Working hours: 5 days, 9am-6.30pm
• Basic salary: S$ 3,800 – 4,500+

Responsibilities

Partnership Management:

• Develop new partnerships and maintain relationships with existing partners.

Market Understanding:

• Understand customer needs to effectively sell company products.

Team Collaboration:

• Coordinate with support, management, and marketing / sales / technical team for customer satisfaction.

Communication Bridge:

• Act as a liaison between customers/partners and the marketing /sales / technical team.

Performance Tracking:

• Assess partner needs and monitor performance regularly for satisfaction.

Sales Coordination:

• Collaborate with different sales channels to prevent conflicts and maximize sales.

Sales Management:

• Manage sales funnels, forecast opportunities, and run sales/marketing campaigns.

Requirements:

• B2b / Channel sales experience with Home Appliances channel sales contacts in Singapore

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Sales (Roadshow for Banks)

Working Location: Island wide; Office at Dhoby Ghaut area
5.5/6 Days Working (include weekend & public holidays) (Off day may on weekday or weekend)
Retails hours (follow schedule, may be 10am to 7pm or 11am to 8pm)

Responsibilities & Duties:
Promoting sales of Credit Cards and Loans to clients based on their needs.
Willing to learn and achieve their monthly target.
Training provided

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Jurong East
Salary:

• $2,350/month (Diploma)
• Up to $2,700/month (With Experience)

Responsibilities:

• Compile daily reports on Dengue cases and staff attendance.
• Procure supplies for the department via the procurement portal.
• Maintain and manage department stock (stationery, copier paper, etc.).
• Track and update Emergency Department (ED) inventory, staff deployment, and attendance.
• Handle GP referrals, letters, and ensure accurate tagging in EPIC.
• Process staff claims, update biometric records, and perform administrative tasks.
• Coordinate meetings, process e-pay requests, and manage office functions.
• Other duties as assigned by the department.

Requirements:

• Diploma holder with relevant experience.
• Available for a 6-month contract position.
• Proficient in Excel and handling numbers.
• Comfortable making calls to patients/organizations for outstanding payments.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

· Sales / Rental of Scissor Lifts and Boom Lifts

· Actively seek out new sales opportunities

· Attend sales enquiry, providing sales advice and quotation regarding to rental of equipment.

· Perform other duties as assigned.

Requirements:

· Basic knowledge on equipment and machinery preferred

· Possess a valid class 3 driving license

· Relevant Boom Lifts/Scissor Lifts Sales experience is an advantage

Benefits :

· Permanent Staff

· Attractive Basic + High Sales Commission + Car Allowance

Senior Accounts Executive

(Marine Sector)

• 5 days
• Mon-Fri: 8am-5pm
• S$ 3,200 - 3,800
• Pioneer (Transport Provided from Joo Koon MRT)

Responsibilities:

• Account Reconciliation: Reconcile bank statements and bank movements, general ledgers, and other financial accounts to ensure accurate reporting and identification of discrepancies.
• Audit Support: Assist with internal and external audits by providing necessary documentation and explanations.
• Accounts Payable/Receivable: Oversee the processing of invoices, payments, and collections, ensuring timely and accurate transactions.
• ERP and Financial Systems Management: Maintain and optimize financial systems for accurate reporting and process efficiency.
• Collaboration: Work closely with other departments to provide financial insights that support operational and strategic initiatives.
• Process Improvement: Identify opportunities to streamline financial processes and improve the efficiency of financial operations.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Proven experience (typically 3+ years) in a finance-related role, preferably in finance, accounting.
• Fundamental knowledge of financial regulations and accounting principles.
• Proficient in ERP System, advanced Excel skills.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Maintain procurement records and documentation.
• Communicate and work very closely with the project team for preparation of the invitation of the request for Proposal and administering of the purchase requisition and award consent with the project team.
• Collaborate with procurement team in day-to-day procurement operation.
• Collaborate with Project Leads in project budget monitoring.

Requirements

• Min Diploma in Engineering, Science, Construction Management
• Min 2 years of experience, preferably in water and wastewater or waste to energy industries
• Good knowledge and experience in procurement role in the past covers purchasing and associated contractual administration works.
• Positive thinking and with supportive atmosphere amongst the procurement team
• Preferably with those with good knowledge of mechanical works cover fabrication and piping works
• Conversant of purchasing exercise and familiar with associated contractual terms and conditions for Procurement Works related to EPC Works.
• Experience in auditing and its procedures and compliances.
• Good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Job Title: Business Development Executive (ID1600)
Location: Woodland, walking distance from Admiralty MRT
Working Hours: Mon to Fri, 9am to 6pm
Salary: $2,500*negotiable + commission + transport allowance
Benefit: 14 days AL with additional 1 day every subsequent year, up to max 18 days, Variable Bonus

Job Description
• Develop new customer base through cold calling/emailing.
• Make appointments and visit potential customer for new business opportunities.
• Attend to sales enquiries, following up on quotations.
• Outspoken and comfortable doing cold calls.
• To achieve monthly sales target.
• Willing to travel within Singapore.
• Training will be provided.


Requirement:
• Confident, self-motivated and result-oriented.
• A good team player and able to work well in fast-paced environment.
• Sales & Business oriented mindset.
• Sales experience will have added advantage.
• Ability to converse in Mandarin and English.

Job Title: Logistics Assistant/Executive (ID1601)
Location: Woodland, walking distance from Admiralty MRT
Working Hours: Mon to Fri, 9am to 6pm
Salary: $2500-$3000
Benefit: 14 days AL with additional 1 day every subsequent year, up to max 18 days, Variable Bonus

Job Description
• Oversee end-to-end air freight logistics operations, planning and booking to tracking and delivery, ensure timely shipment of goods.
• Receiving and sorting of incoming goods
• Collaborate with warehouse for inventory and shipping.
• Ensure proper storage allocation for incoming goods.
• Arrange transportation for local deliveries.
• Monitor and manager current stock levels, generating reports to track inventory movement.
• Ensure on-time delivery of goods to customers.
• Any other ad-hoc duties as and when is required.


Requirement:
• Proficient in Microsoft Office
• Excellent writing and verbal communication skills.
• Ability to multi-task and work in a fast pace environment
• Confident, self-motivated and result-oriented.

Our client is a Oil & Gas Industry. Due to their current expansion plan, they are looking for a Account Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Scope:

• Process staff and credit card claims, and address any unusual claims
• Provide support for VIM, Concur, and AP-related queries
• Oversee end-to-end P2P processes
• Prepare and submit cash analytics and review vendor payments
• Prepare and report data in the corporate consolidation system
• Manage SAP month-end and year-end closing processes

Job Requirements:

• Diploma/Degree in Accounting, Business Management, or a Professional Certificate
• 2-3 years of accounting experience, preferably in an MNC environment
• Proficiency in SAP and GST knowledge preferred
• Strong skills in MS Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• This role would require you to report to the Head, HR. In this role, you will be handling the full spectrum of HR functions. Job scope involves recruitment and retention, work pass applications

Responsibilities:

• Partner with the HODs and Team Leads to manage the end-to-end recruitment process, which includes, administering the Talent Acquisition Form for all hires; the sourcing and interview of candidates; prepare salary proposal; the on-boarding and off-boarding process
• Collaborate with various agencies to participate in various recruitment drives and outreach programmes so as to enhance our branding; enhance recruitment channel and to build pipeline to support the current and future human capital needs.
• Handle all employee relations matters, which includes, disciplinary related matters; grievances; performance improvement plan and other issues concerning employee engagement.
• Provide timely advice on HR policies and procedures with the aim to enhance employee communication; engagement and performance.
• Facilitate and be the minute-taker for staff engagement sessions
• Handle work pass applications/renewals for any foreign hires and related matters
• Participate and assist with performance management review
• Participate in HRIS implementation and testing
• To perform any HR related projects, surveys and HR admin duties as and when assigned

Job Requirements:

• Diploma/Degree/Post Graduate qualification in Human Resource Management or related disciplines with at least 4 to 5 years of HR experience in HR Business Partnering
• Good oral and written communication skills, including presentation skills
• Strong organisational and interpersonal skills
• Meticulous with high degree of initiatives and resourcefulness
• Self-driven, able to multitask with good time management
• Has cultural affinity to organization and possess positive attitude
• Experience in SAP and/or SAP SuccessFactors would be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm
• Redhill
• S$ 2,500 - 3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

SWAT Mobility (SWAT) is a leading AI routing technology firm in Southeast Asia and Japan, specializing in resolving vehicle routing challenges. Committed to fostering sustainability, SWAT enhances resource efficiency and reduces carbon emissions. The company offers demand-responsive transportation solutions for the mobility industry and delivery planning for the logistics industry. Our customers are city governments, transport operators, enterprises and business owners. Our solutions aim to enhance overall efficiency and provide cost savings by optimizing transportation and delivery services. With over 10 million routes completed across eight country markets, SWAT is poised for hypergrowth across the region.

Responsibilities

Project Management

• Collaborate with the internal multidisciplinary team based globally to oversee and supervise the planning and successful delivery of the project
• Provides leadership to project management. Lead entire life cycle of system implementation projects in both waterfall and agile methods
• Responsible for delivering excellent customer experience to clients as the main point of contact and go-to person for SWAT Mobility
• Capable of managing day-to-day operational aspects of an entire project lifecycle
• Liaise with relevant stakeholders to provision development and deployment activities
• Manages the progress of the project and ensures quality, maintaining of baseline scope, time, cost and requirements

Resource management

• Ensure SWAT services run smoothly and meet KPIs, including closely tracking driver, vendor, customer support and transport operations
• Manage key stakeholder relationships with clients, participating companies, bus operators and other partners
• Continuously streamlines project management practices and improves both the efficiency of project rollout as well as the success of ongoing Business-As-Usual projects
• Propose and implement new process improvements, analytics and measurable KPIs to continuously enhance SWAT’s customer service and operations
• Provide first line service support for partners, passengers, drivers and operators including managing any in-app queries they might have
• Create and setup service sessions on SWAT’s operation interface
• Project related operations, training and testing related tasks as required
• Other ad-hoc duties as assigned on a day to day basis
• Fast to pick up product knowledge and parameters. SWAT’s product is very flexible, having good product knowledge is key to providing creative and excellent solutions to our customers
• Review and understand existing queries to improve results as needed
• Develop and maintain scripts to automate various workflows and improve project rollout efficiency

Desired Skills

• Strong communication skills; confidence to speak with clients, operators and users and explain the product
• Strong technical skills, able to understand queries, automate workflows,
  Able to build strong processes
• Loves autonomy and independence
• Loves challenges
• Team player - able to pick up the slack to ensure the smooth running of operations
• Fast learner and technologically savvy, able to pick up SWAT’s technology and new monitoring tools quickly
• Cool-headed and patient, able to maintain professionalism during times of disputes and resolve issues calmly, even when under pressure
• Passionate about customer success
• Street smart and thinks fast on your feet
• Able to do work during odd-hours when the need arises, to ensure operations are not disrupted during the entire day
• Ability to prioritize, be responsible and hands on. This is relevant both on the operation side and on the customer-facing aspects.
• Quickly able to judge when escalations are required, but decisive to solve most issues independently

Qualifications

• More than 3 years of customer facing / engineering experience for candidates with a Bachelor’s degree in Computer Science / Engineering or equivalent from a recognized university.
• Experience or education in project management would be an advantage
• Good communication skills, and strong stakeholder management abilities. Confident to liaise with senior customer stakeholders right down to giving training to end users who might not be tech-savvy
• Proficient in both English and a second language is preferred
• Proficiency or able to learn related software tools quickly (Microsoft office, JIRA, Notion,Google Gsuite etc)